Benutzeranleitung / Produktwartung VSG-1200 des Produzenten ZyXEL Communications
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VSG-1200 V antage Service Gateway User ’ s Guide V ersion 1.08 1/2006.
VSG-1200 User’s Guide 2 Copyright Copyright Copyright © 2006 by ZyXEL Communications Corpo ration. The contents of this publication may not be reprod uced in any part or as a whole, tr anscribed, s.
VSG-1200 User’s Guide Federal Com munications Commission ( FCC) Interf erence Statem ent 3 Federal Communications Commission (FCC) Interference S t atement This device complies with Part 15 of FCC rul es. Operation is subject to the following two conditions: • This device may not cause harmful interference.
VSG-1200 User’s Guide 4 ZyXEL Limited Warranty ZyXEL Limited W arranty ZyXEL warrants to the original en d user (purchaser) that this product is free from any defects in materials or workmansh ip for a period of up to tw o years from the date of purchase .
VSG-1200 User’s Guide Safety Warnings 5 Safety W arnings 1 T o reduce the risk of fire, use only No. 26 A WG or larger telephone wire. 2 Do not use this product n ear water , for exam ple, in a wet basement or near a swimming pool. 3 A void using this product during an electrica l storm.
VSG-1200 User’s Guide 6 Customer Suppo rt Customer Support Please have the following information r eady when you contact customer support. • Product model and serial number . • W arranty Information. • Date that you received your de vice. • Brief description of the problem and the steps yo u took to solve i t.
VSG-1200 User’s Guide Customer Support 7 POLAND info@pl.zyxel.com +48-22-5286603 www .pl.zyxel.com ZyXEL Communications ul.Emilli Plater 53 00-1 13 W a rszawa Poland +48-22-5206701 RUSSIA http://zyxel.ru/support +7-095-542- 89-29 www .zyxel.ru ZyXEL Russia Ostrovityanova 37a S tr .
VSG-1200 User’s Guide 8 Customer Suppo rt.
VSG-1200 User’s Guide Table of Contents 9 T able of Content s Copyright .................................................. .......................................... ...................... 2 Federal Communications Commissi on (FCC) Interference S t atement .
VSG-1200 User’s Guide 10 Table of Contents 2.2.4 T urning on the VSG ......... ................ ............. ............. ................ ............. ..39 2.2.5 Methods of Restoring Factory Defaults ........................ ................ ...
VSG-1200 User’s Guide Table of Contents 11 5.3.1 Example 1: One-to-O ne ............. ............. ................ ................ ............. .....67 5.3.2 Example 2: Many-to-O ne ....... ............. ................ ............. ..........
VSG-1200 User’s Guide 12 Table of Contents Chapter 9 Dynamic Subscriber Account s ......................................................... .................... 95 9.1 About Dynamic S ubscriber Accounts .................. ............. .............
VSG-1200 User’s Guide Table of Contents 13 Chapter 14 Account Printout ................................................................................ .................. 129 14.1 About the Account Printout ............... ... ............. ........
VSG-1200 User’s Guide 14 Table of Contents Chapter 21 Syslog and Session T race ....................... ..................................................... ....... 163 21.1 Syslog ........................ ............. ................ ...........
VSG-1200 User’s Guide Table of Contents 15 Chapter 26 The SMT ......................................... ........................................... ............................ 199 26.1 Introduction to the SMT ..................... ................ .
VSG-1200 User’s Guide 16 Table of Contents 29.1.3 The W AN Port LEDs ......... ............. ................ ................ ............. .......... 228 29.2 The Console Port ....... ............. ............. ............. ................ ....
VSG-1200 User’s Guide List of Figure s 17 List of Figures Figure 1 Application: Internet Access for LAN Networks . ................ ................ ............. 33 Figure 2 Application: Internet Access in Pub lic Areas .. ............ ............
VSG-1200 User’s Guide 18 List of Figures Figure 39 System Setting: Creat e S tatic Subscriber Account .. ................ ................ ....... 87 Figure 40 Create S tatic Subscriber Account: Genera te Automatically ..... ................ .......
VSG-1200 User’s Guide List of Figure s 19 Figure 82 S tatic Account Printo ut: St atement Printer Example ... ............. ................ ....... 133 Figure 83 S tatic Account with PMS Billing Prin tout: S tatement Printer Example ............ 134 Figure 84 Dynamic Account Printout Example .
VSG-1200 User’s Guide 20 List of Figures Figure 125 System Setting: Authentication: Acti vate SSL Login .. ................. ................ ... 192 Figure 126 Installing the SSL Securi ty Certificate: First Security Alert ...... ................ .
VSG-1200 User’s Guide List of Figure s 21 Figure 168 IP Address Conflicts: Scenario 4 ...... ............. ................ ................ ............. ... 235 Figure 169 Subscriber Login Scre en: Framed Example .............. ................. .
VSG-1200 User’s Guide 22 List of Figures.
VSG-1200 User’s Guide List of Tables 23 List of T ables T able 1 Front Panel LEDs ........ ................ ............. ................ ................ ............. .......... 38 T able 2 Web Configurator Screen Overview ................... ...
VSG-1200 User’s Guide 24 List of Tables T able 39 Customization: Information Window ............ ................ ............. ............. .......... 126 T able 40 Customization: Account Printout ............... ................ ................ .
VSG-1200 User’s Guide List of Tables 25 T able 82 T r oubleshooting the S tatement Printer ........ ................ .................... ................ 230 T able 83 Product S pecifications: G eneral .......... ................ ................ .
VSG-1200 User’s Guide 26 List of Tables.
VSG-1200 User’s Guide Preface 27 Preface Congratulations on your p urchase of the VS G-1200 V antage Service Gateway. Y our VSG- 1200 is easy to install and configure. About This U ser's Guide This manual is designed to guide y ou through the con figuration of your VSG-12 00 for its various applications.
VSG-1200 User’s Guide 28 Preface Graphics Icons Key V antage Service Gateway C omputer Notebook computer Server DSLAM Firewall T elephone Switch Router S tatement Printer (SP- 200) Access Point.
VSG-1200 User’s Guide Chapter 1 Getting to Know Your VSG 29 C HAPTER 1 Getting to Know Y our VSG This chapter introduces the featur es and applications of the VSG . 1.1 Introducing the VSG The VSG (V antage Service Gateway) is a rack -mountable Internet Service Gateway that provides multiple subscribers easy Internet connectivity .
VSG-1200 User’s Guide 30 Chapter 1 Getting to Know Your VSG SSL Secure Login W ith Secure Socket Laye r (SSL) security activat ed upon login, data exchanged between the VSG and client computers is encrypted and protected. PPPoE Support (RFC2516) PPPoE (Point-to-Point Pro tocol over Ethernet) emulates a dial-up connection.
VSG-1200 User’s Guide Chapter 1 Getting to Know Your VSG 31 DHCP Support DHCP (Dynamic Host Configuration Protocol ) allows the individual computers (DHCP clients) to obtain TCP/IP configuration at start-up from a centralized DHCP server . The VSG has built-in DHCP server capability .
VSG-1200 User’s Guide 32 Chapter 1 Getting to Know Your VSG NA T (Network Address T ranslation) NA T (RFC 1631) is the translation of the IP address of a host in a packet, for example, the source address of an outgoing packet, used within one network to a different IP address known within another network.
VSG-1200 User’s Guide Chapter 1 Getting to Know Your VSG 33 1.3 Applications The following sections describe network applic ation examples in which the VSG is used. 1.3.1 Internet Access for LAN Networks W ith a broadband service a ccount set up, the VSG allows the atta ched computers to enjoy high speed Internet access.
VSG-1200 User’s Guide 34 Chapter 1 Getting to Know Your VSG 1.3.3 Hotel Application with PMS The following figure depicts an example where th e VSG is used in a hote l to provide Internet service as one of their in-room services. Billing is done through an ex isting PMS in the hotel.
VSG-1200 User’s Guide Chapter 2 Hardware Installation and Connection 35 C HAPTER 2 Hardware Inst allation and Connection This chapter shows you how to install the VSG and make hardware connections. 2.1 Inst allation Options The following sections describe th e different installation options.
VSG-1200 User’s Guide 36 Chapter 2 Hardware Inst allation and Conne ction Figure 4 Rack Mount: Attaching Brackets 2 After attaching both mounting brackets, pos ition the VSG in the ra ck by lining up the holes in the brackets with the appropriate hol es on the rack.
VSG-1200 User’s Guide Chapter 2 Hardware Installation and Connection 37 Figure 6 Front Panel 2.2.1.1 Four LAN 10/100M Port s Ethernet 10Base-T/100Ba se-T networks use Ethernet cables with RJ-45 conne ctors.
VSG-1200 User’s Guide 38 Chapter 2 Hardware Inst allation and Conne ction 2.2.1.5 The Reset Button Use a pointed object to press th is button in once to reset the VS G back to the factory defaults. 2.2.2 Front Panel LEDs The following table describes the LEDs on the front panel.
VSG-1200 User’s Guide Chapter 2 Hardware Installation and Connection 39 2.2.4 T u rning on the VSG Connect the female end of the supplied po wer co rd to the power socket on the back of the VSG and the male end to an appropriate power source. When the power source is turned on, the PWR LED on the front panel turns on.
VSG-1200 User’s Guide 40 Chapter 2 Hardware Inst allation and Conne ction.
VSG-1200 User’s Guide Chapter 3 The Web Configurator 41 C HAPTER 3 The W eb Configurator This chapter introduces how to access the we b configurator and perform general system configuration. 3.1 Introducing the W eb Configurator The web configurator is best viewed with Internet Explorer (versio n 4.
VSG-1200 User’s Guide 42 Chapter 3 The Web Configurator Figure 9 Web Configur ator: Login 5 Y ou should see the main screen as shown. Figure 10 Web Configura tor: Main Menu Note: The user name and pa ssword are case sensitive.
VSG-1200 User’s Guide Chapter 3 The Web Configurator 43 3.3 The Navigation Panels The VSG web configurator provid es two levels of navigation: the Configuration Menu panel and a screen-specific link panel.
VSG-1200 User’s Guide 44 Chapter 3 The Web Configurator 3.4 Screen Overview The following table lists the vari ous web configurator screens. 3.5 General System Setting The System screen displays first when you access the web configurator . The Domain Name entry is what is propagated to the DHCP clients on the LAN.
VSG-1200 User’s Guide Chapter 3 The Web Configurator 45 Figure 13 System Setting: System.
VSG-1200 User’s Guide 46 Chapter 3 The Web Configurator The following table describes the labels in this screen. Table 3 System Setting: Syst em LABEL DESCRIPTION System/ Host Name Enter a descriptive name (up to 32 characters) for identification purposes.
VSG-1200 User’s Guide Chapter 3 The Web Configurator 47 3.6 System Login Account s There are four system accounts that you can use to log in to the VSG: administrator , account manager , supervisor and super subscriber . • The administrator accou nt allows you full ac ces s to all system configurations.
VSG-1200 User’s Guide 48 Chapter 3 The Web Configurator • The account manager account is used for subscriber account management only . No system configuration is allowed. This account is useful fo r front desk personnel (such as in a hotel) for setting up subscriber acc ounts without tamperin g with the system configuration.
VSG-1200 User’s Guide Chapter 3 The Web Configurator 49 The following table describes the labels in this screen. 3.8 Resetting the VSG Follow the steps below to reset the VSG back to the factory default settings. 1 Click System T ools , Configuration to display the screen as shown next.
VSG-1200 User’s Guide 50 Chapter 3 The Web Configurator Figure 15 System T ools: Reset 2 Scroll down to the Reset the system back to factory defaults section at the bottom of the screen. 3 If you want to keep all subscrib er account information, select Keep subscriber profile and/or Keep port-location mapping pr ofile .
VSG-1200 User’s Guide Chapter 3 The Web Configurator 51 3.9 Logging Out of the W eb Configurator In the Main Menu screen, click System T ools , Logout and click Apply to exit from the web configurator .
VSG-1200 User’s Guide 52 Chapter 3 The Web Configurator.
VSG-1200 User’s Guide Chapter 4 LAN , WAN and Server Setup 53 C HAPTER 4 LAN, W AN and Server Setup This chapter shows you how to configure LAN and W AN ports and server settings. 4.1 Factory Ethernet Default s The Ethernet parameters of the VSG are preset to the following values: 1 W AN IP address of 192.
VSG-1200 User’s Guide 54 Chapter 4 LAN, WAN and Serv er Setup 4.4.1 IP Address and Subnet Mask Like houses on a street that share a common street name, the computers on a LAN share one common network numb er . Where you obtain your netwo rk number depends on your particular situation.
VSG-1200 User’s Guide Chapter 4 LAN , WAN and Server Setup 55 4.5 DNS Server Address DNS (Domain Name System) is for mapping a domain name to its corresponding IP address and vice versa, for exam ple, the IP address of www .zyxel.com is 204.217.0.2.
VSG-1200 User’s Guide 56 Chapter 4 LAN, WAN and Serv er Setup 4.7 W AN Configuration T o configure the W AN settings on the VSG , click System Setting and W AN/LAN . The W AN/LAN screen varies depending on the settings in the W AN Port Mode field. 4.
VSG-1200 User’s Guide Chapter 4 LAN , WAN and Server Setup 57 4.7.2 MTU A maximum transmission unit (MTU) is the larg es t size packet or frame, specified in octets (eight-bit bytes) that can be sent in a pack et- or frame-based network.
VSG-1200 User’s Guide 58 Chapter 4 LAN, WAN and Serv er Setup 4.7.4 PPPoE Point-to-Point Protocol ov er Ethernet (PPPoE) function s as a dial-up connection. PPPoE is an IETF (Internet Engineering T ask Force) draft standard specifying how a host personal computer interacts with a broadband modem (for example DSL, cable, wireless, etc.
VSG-1200 User’s Guide Chapter 4 LAN , WAN and Server Setup 59 Figure 21 System Setting: W AN/LAN: PPPoE The following table describes the re lated fields in this screen. Table 8 System Setting: W AN/LAN: PPPoE FIELD DESCRIPTION W A N Port Mode PPPoE Select this option to activate PPPoE support.
VSG-1200 User’s Guide 60 Chapter 4 LAN, WAN and Serv er Setup 4.7.5 PPTP Point-to-Point T unneling Protocol (PP TP) is a network pro tocol that enables transfer s of data from a remote client to a private server , crea ting a V irtual Privat e Network (VPN) using TCP/ IP-based networks.
VSG-1200 User’s Guide Chapter 4 LAN , WAN and Server Setup 61 The following table describes the re lated fields in this screen. 4.8 Server Configuration Use the Server Configuration screen to set the embedded w eb server , the LAN DHCP server and specify the e-mail server for e-mail redirection on the VSG .
VSG-1200 User’s Guide 62 Chapter 4 LAN, WAN and Serv er Setup Figure 23 System Setting: Server The following table describes the labels in this screen. Table 10 System Setting: Server LABEL DESCRIPTION Web Server Server Port S pecify the port number of the embedded web server on the VSG for accessing the web configurator .
VSG-1200 User’s Guide Chapter 4 LAN , WAN and Server Setup 63 DHCP Server Select the DHCP mode on the LAN. Disable Select this option to disable DHCP server on the LAN. DHCP Relay Select this option to set the VSG to forward client DHCP requests to a DHCP server on the LAN network.
VSG-1200 User’s Guide 64 Chapter 4 LAN, WAN and Serv er Setup.
VSG-1200 User’s Guide Chapter 5 NAT Pool 65 C HAPTER 5 NA T Pool This chapter shows how to configure Networ k Address T ranslation (NA T) on the W AN for VPN packets.
VSG-1200 User’s Guide 66 Chapter 5 NAT Pool 5.1.2 What NA T Does In the simplest form, NA T changes the sour ce IP address in a packet received from a subscriber (the inside local address) to anothe r (the inside global address) before forwarding the packet to the W A N side.
VSG-1200 User’s Guide Chapter 5 NAT Pool 67 In order to allow subscribers to establish mu ltiple VPN connections to a remote VPN device with single-connection-per-source limitation, set the VSG to perform NA T on the W AN. Y ou need to configure the NA T address pool for us e with VPN connections on the W AN port.
VSG-1200 User’s Guide 68 Chapter 5 NAT Pool 5.3.2 Example 2: Many-to-One The figure below shows an exam ple where the two subscribers S1 and S2 try to establish a secure VPN connection to VPN servers V1 and V2 respectively at the same time.
VSG-1200 User’s Guide Chapter 5 NAT Pool 69 5.4 Configuring NA T Pool T o set the NA T address pool, click System Setting and NA T Pool in the navigation panel. A screen displays as shown next. Figure 27 System Setting: NA T Pool The following table describes the labels in this screen.
VSG-1200 User’s Guide 70 Chapter 5 NAT Pool Table 16 System Setting: NAT Pool LABEL DESCRIPTION Disable Select this option to deactivate this fe atur e. Subscribers are not be able to establish multiple connections simultaneously to the same VPN server (that has the single- connection-per-source limitation).
VSG-1200 User’s Guide Chapter 6 Authentic ation 71 C HAPTER 6 Authentication This chapter shows you how to set up subscriber authentication on the VSG .
VSG-1200 User’s Guide 72 Chapter 6 Authen tication 3 The guest enters the provided access information. 4 Once authentication is successful, CAS inform s VSG to allow Internet access to the guest. 6.1.3 Accounting Methods The VSG provides two accounting methods: Accumulation and T ime to Finish .
VSG-1200 User’s Guide Chapter 6 Authentic ation 73 6.1.5.2 V endor Specific Attribute W ith RADIUS server authentication, you can de fine vendor specific attributes (VSAs) in addition to the set of standard RADIUS attrib utes defined in RFC 2865 and RFC 2866.
VSG-1200 User’s Guide 74 Chapter 6 Authen tication Figure 29 System Setting: Authentication.
VSG-1200 User’s Guide Chapter 6 Authentic ation 75 The following table describes the labels in this screen. Table 17 System Setting: Authenticatio n LABEL DESCRIPTION No Authentication Se lect this option to disabl e subscriber authentication. Subscribers can access the Internet without enter ing user names an d passwords.
VSG-1200 User’s Guide 76 Chapter 6 Authen tication 6.2.1 Scenario Options Authentication Port S pe cify the authentication port of the RADIUS server . The common port numbers are 1645 and 1812. Accounting Port S pecify the accounting port of the RADIUS server .
VSG-1200 User’s Guide Chapter 6 Authentic ation 77 When you select Built-in Authentication in the Authentication screen, you must select a pre-configured scena rio option by clicking th e Select option link to display a screen as shown next. Select a scenario option in the Items Check field and click Apply to save the settings.
VSG-1200 User’s Guide 78 Chapter 6 Authen tication Table 18 System: Authentication: Scenar io Guide OPTION DESCRIPTION SAMPLE SUBSCRIBER LOGIN SCREEN Scenario A Select this option to use PMS billing with port-location mapping.
VSG-1200 User’s Guide Chapter 7 Billing Profiles a nd PMS Configuration 79 C HAPTER 7 Billing Profiles and PMS Configuration This chapter shows you how to set up subscr iber billing and PMS (Property Management System) configuration.
VSG-1200 User’s Guide 80 Chapter 7 Billing Profiles and PMS Configuration Figure 34 System Setting: Billing: Billing Profile The following table describes the labels in this screen.
VSG-1200 User’s Guide Chapter 7 Billing Profiles a nd PMS Configuration 81 Figure 35 System Setting: Billing: Billing Profile Setting The following table descries the labels in this screen. Table 20 System Setting: Billing: Billing Profile Setting LABEL DESCRIPTION No This read-only field displays the index number of the billi ng profile.
VSG-1200 User’s Guide 82 Chapter 7 Billing Profiles and PMS Configuration 7.2 PMS (Property Management System) Many hotels use a PMS device to perform in-room billing for services (such as room service, mini-bar , pa y-per-view TV or telephone) that the guests use.
VSG-1200 User’s Guide Chapter 7 Billing Profiles a nd PMS Configuration 83 Select Based on Room when location is important. If a subscriber disconnects from one location and reconnects in anot her location, the VSG prompts fo r the user name and password again.
VSG-1200 User’s Guide 84 Chapter 7 Billing Profiles and PMS Configuration 7.3 T ypes of Subscriber Account s After you have set up the subscr iber authentication me thods and billing profil e(s), you need to create subscriber accounts. There are two type s of subscriber accounts : static and dynamic.
VSG-1200 User’s Guide Chapter 8 Static Subscriber Accounts 85 C HAPTER 8 S t atic Subscriber Account s This chapter shows you how to set up an d manage static subscriber accounts.
VSG-1200 User’s Guide 86 Chapter 8 Static Subscriber Accounts 8.3 Creating a S t atic Account Click System Setting , Accounts , S tatic Accounting and Create S tatic Account to display the screen as shown next.
VSG-1200 User’s Guide Chapter 8 Static Subscriber Accounts 87 Figure 39 System Setting: Create S tatic Subscriber Account There are two ways to create static subscriber accounts as described in the following sections.
VSG-1200 User’s Guide 88 Chapter 8 Static Subscriber Accounts Figure 40 Create S tatic Subscriber Account: Generate Automatically The following table describes the re lated labels in this screen. After you have generated the list of st atic accounts in thi s screen click S tatic Account List to display the list of static accounts.
VSG-1200 User’s Guide Chapter 8 Static Subscriber Accounts 89 Figure 41 Create S ta tic Subscriber Account: Manual The following table describes the re lated labels in this screen. 8.4 St atic Account Li st Backup and Restore Y ou can back up and restore sta tic account information in the Create S tatic Account screen.
VSG-1200 User’s Guide 90 Chapter 8 Static Subscriber Accounts 1 In the Cr eate S tatic Subscriber Account screen and scroll down to the S tatic Accounts backup and r estore section. 2 Click Backup . Figure 42 S tatic Subscriber Acco unt: Backup and Restore 3 A File Download window displays.
VSG-1200 User’s Guide Chapter 8 Static Subscriber Accounts 91 Figure 44 S tatic Subscriber Account: Backup and Restore: Save As Y ou can view the backed up file using any text-editing program.
VSG-1200 User’s Guide 92 Chapter 8 Static Subscriber Accounts 8.5 Editing Subscriber Account s T o edit a subscriber ac count, click System Setting , Accounting and the St a t i c A c c o u n t Operator link to display the screen as shown next. Figure 46 S tatic Account Operator The following table describes the labels in this screen.
VSG-1200 User’s Guide Chapter 8 Static Subscriber Accounts 93 8.5.1 St atic Account Information Print Preview T o display a printout preview of st atic account information, click the Print icon to display a printout preview window showin g the account information.
VSG-1200 User’s Guide 94 Chapter 8 Static Subscriber Accounts 8.6 V iewing the St atic Account List T o display the static account list, click S tatic Account List . Figure 48 S tatic Account List The following table describes the labels in this screen.
VSG-1200 User’s Guide Chapter 9 Dynamic Subscribe r Accounts 95 C HAPTER 9 Dynamic Subscriber Account s This chapter shows you how to set up an d manage dynamic subscriber accounts. 9.1 About Dynamic Subscriber Account s Unlike a static account, a dynamic account is not permanent.
VSG-1200 User’s Guide 96 Chapte r 9 Dynamic Subscriber Accounts For web-based dynamic account g eneration, you can specify up to four billing pr ofiles (one for each of the four buttons you click to generate the accounts automatica lly on the web-based screen).
VSG-1200 User’s Guide Chapter 9 Dynamic Subscribe r Accounts 97 The following figure shows the but ton labels on the SP-200. Figure 51 SP-200 Button Labels 9.3 Creating Dynamic Account s Y ou can only create dynamic a ccounts automa tically . Y ou can cr e ate dynamic accoun ts using either the web configurator screen or the statement printer .
VSG-1200 User’s Guide 98 Chapte r 9 Dynamic Subscriber Accounts Figure 52 Dynamic Account Operator Pane l Click a button to generat e a dynamic account based on the settings you configure for the button in the Dynamic Account Setting screen. A window d isplays showing a printout preview of the dynamic acco unt generated.
VSG-1200 User’s Guide Chapter 9 Dynamic Subscribe r Accounts 99 1 Connect the statement prin ter to the port labeled CONSOLE . Refer to Section 2.2 “Hardware Connections” on page 36 for more information. 2 Configure the Console T ype field in the System screen.
VSG-1200 User’s Guide 100 Chapter 9 Dynamic Subscribe r Accounts 9.4.1 Backing Up th e Dynamic Account List Follow the steps below to backup the dynamic acco unt list to your computer . 1 Display the Dynamic Account Setting screen (refer to Figure 50 on page 96 ).
VSG-1200 User’s Guide Chapter 9 Dynamic Subscribe r Accounts 101 Figure 56 Dynamic Account List Backup: Save As Y ou can view the backed up file using any text-editing program.
VSG-1200 User’s Guide 102 Chapter 9 Dynamic Subscribe r Accounts.
VSG-1200 User’s Guide Chapter 10 P ort-Locat ion Mapp ing 103 C HAPTER 10 Port-Location Mapping This chapter describes the port-location mapping feature. 10.1 About Port-Location Mapping W ith port-loca tion mapping, you can m ap a port on the VSG or a VLAN-enabled switch to a room number in a building (suc h as a hotel).
VSG-1200 User’s Guide 104 Chapter 10 Port-Loca tion Mapping Figure 57 System Setting: Port-Location Mapping The following table describes the labels in this screen. Table 29 System Setting: Port-Location Mapping LABEL DESCRIPTION Single Create Set the related fields to cr eate a port-location mappin g one at a time.
VSG-1200 User’s Guide Chapter 10 P ort-Locat ion Mapp ing 105 S tatus Select No Charge if you don’t want to bill a subscriber accessing the Internet at this port location. Select Charge for use to bill a subscriber accessing the Internet at this port location.
VSG-1200 User’s Guide 106 Chapter 10 Port-Loca tion Mapping Next Click Next to go to the next page. End Click End to go to the last p age. Table 29 System Setting: Port-Location Mapping (continued) .
VSG-1200 User’s Guide Chapter 11 Credit Card B illing and Customization 107 C HAPTER 11 Credit Card Billing and Customization This chapter shows you how to configure secur e online credit card service on the VSG and customize the subscriber cred it card information screen.
VSG-1200 User’s Guide 108 Chapter 11 Credit Card Billing and Customization 4 Configure the subscriber cred it card information screen (see Chapter 12, “Subscriber Login Screen,” on page 1 17 for more information). 1 1.2 Setting up Credit Card Billing Service After you have obtained an Auth orize.
VSG-1200 User’s Guide Chapter 11 Credit Card B illing and Customization 109 1 1.3 Customizing Subscriber Credit Card Information Screen After you have entered your account information in the Cr edit C ard screen, you may customize the credit ca rd information screen the subscribers use.
VSG-1200 User’s Guide 110 Chapter 11 Credit Card Billing and Customization In the Credit Card Customization screen, enter the message in the Credit Card Message field and click Apply to save the changes. Figure 59 Credit Card Customization: S tandard Login Screen Me ssage Click Pr eview of S ta ndard Login Page to display a preview screen.
VSG-1200 User’s Guide Chapter 11 Credit Card B illing and Customization 111 Figure 61 Credit Card Customization: Ser vice Selection Page The following table describes the labels in this screen.
VSG-1200 User’s Guide 112 Chapter 11 Credit Card Billing and Customization Table 31 Credit Card Custo mization: Service Selection Page LABEL DESCRIPTION Service Selection Page Customize the message for the service selection pag e. S pecify the service sele ction messages in the fields provided .
VSG-1200 User’s Guide Chapter 11 Credit Card B illing and Customization 113 The following figure shows an example of the su bscriber credit card information screen. Field labels display in red ar e the required fields. Figure 62 Credit Card Customization: Se rvice Selection Page: Preview 1 1.
VSG-1200 User’s Guide 114 Chapter 11 Credit Card Billing and Customization Figure 63 Credit Card Customizat ion: Successful Page The following table describes the labels in this screen.
VSG-1200 User’s Guide Chapter 11 Credit Card B illing and Customization 115 The following figure shows an example. Figure 64 Credit Card Customization: Successful Pa ge: Preview 1 1.
VSG-1200 User’s Guide 116 Chapter 11 Credit Card Billing and Customization The following table describes the labels in this screen. The following figure shows an example. Figure 66 Credit Card Customizat ion: Fail Page: Preview Table 33 Credit Card Custom ization: Fail Page LABEL DESCRIPTION Notification Message 1 .
VSG-1200 User’s Guide Chapter 12 Subscr iber Login Screen 117 C HAPTER 12 Subscriber Login Screen This chapter shows you how to customize the subscribe r login screen when subscriber control is activated.
VSG-1200 User’s Guide 118 Chapter 12 Subscrib er Login Scr een Figure 67 Customization: Login 12.2.1 S t andard Subscriber Login Screen The standard subscriber login screen is the VS G’ s pre-configured, default simple logi n screen. Y ou can modify the screen color and title an d add copyright information and a footnote.
VSG-1200 User’s Guide Chapter 12 Subscr iber Login Screen 119 In the Login Screen Configuration screen, select S tandard . Figure 68 Customization: Log in: S tandard The following table describes the re lated labels in this screen. The following figure shows an example.
VSG-1200 User’s Guide 120 Chapter 12 Subscrib er Login Scr een Figure 69 Subscriber Login Scr een Example: S tand ard 12.2.2 Redirect Subscriber Login Screen Y ou can set the VSG to redirect the su bscribers a to another login screen. In the Login Screen Configuration screen, select Redir ect .
VSG-1200 User’s Guide Chapter 12 Subscr iber Login Screen 121 12.2.3 Advanced Subscriber Login Screen Use the Advanced login screen option to customize a login screen where you can create a welcome slogan and add advertising information. Figure 71 Customization: Login Scree n: Advanced The following table describes the related fields.
VSG-1200 User’s Guide 122 Chapter 12 Subscrib er Login Scr een The following figure shows an example. Figure 72 Subscriber Login Screen Example: Advanced 12.2.4 Frame Subscriber Login Screen The Frame login screen splits the login screen into two frames: top and bottom.
VSG-1200 User’s Guide Chapter 12 Subscr iber Login Screen 123 The following table describes the related fields. The following figure shows a framed subscriber login screen example.
VSG-1200 User’s Guide 124 Chapter 12 Subscrib er Login Scr een Figure 75 Customization: Service Selection Customization The following table describes the related labels. The following figure shows an example of a stan dard subscriber login screen with the service selection messages.
VSG-1200 User’s Guide Chapter 13 Subscriber Information Window 125 C HAPTER 13 Subscriber Information Window This chapter shows you how to customiz e the subscriber information window . 13.1 About the Information Window Y ou can set the VSG to display an informatio n window after a subscriber has successfully logged in.
VSG-1200 User’s Guide 126 Chapter 1 3 Subscriber Information Window Figure 77 Customizatio n: In formation Window The following table describes the labels in th is screen that you set to customize the information window .
VSG-1200 User’s Guide Chapter 13 Subscriber Information Window 127 The following figure shows an information window example. Figure 78 Subscriber Pop-up Infor mation Window Example.
VSG-1200 User’s Guide 128 Chapter 1 3 Subscriber Information Window.
VSG-1200 User’s Guide Chapter 14 Account Printout 129 C HAPTER 14 Account Printout This chapter describes how you can customize and display a preview of th e information of an account. 14.1 About the Account Printout After you have created the subscriber accounts, you can print out the a ccount information.
VSG-1200 User’s Guide 130 Chapter 14 Account Printo ut Figure 79 Customizatio n: Account P rintout.
VSG-1200 User’s Guide Chapter 14 Account Printout 131 The following table describes the labels in this screen. Table 40 Customizatio n: Account Printout LABEL DESCRIPTION T itle Enter a title (up to 24 characters) for the printout. Subtitle En ter a subtitle (up to 80 characters) fo r the printout.
VSG-1200 User’s Guide 132 Chapter 14 Account Printo ut The following figures show th e accou nt printout exampl es. Figure 80 S tatic Account Printout Example Figure 81 S tatic Account with PMS Billing Printout Example Note: The account information p rintout for a st atic account varies depen ding on whether PMS billing is used or not .
VSG-1200 User’s Guide Chapter 14 Account Printout 133 Figure 82 S tatic Account Printout: S tatement Printer Example.
VSG-1200 User’s Guide 134 Chapter 14 Account Printo ut Figure 83 S tatic Account with PMS Billing Prin tout: S tatement Printer Example Figure 84 Dynamic Account Prin tout Example.
VSG-1200 User’s Guide Chapter 14 Account Printout 135 Figure 85 Dynamic Account Printout: S tateme nt Printer Example.
VSG-1200 User’s Guide 136 Chapter 14 Account Printo ut.
VSG-1200 User’s Guide Chapter 15 User Agreem ent Page 137 C HAPTER 15 User Agreement Page This chapter describes how you can customize an d display a preview of the subscriber user agreement page.
VSG-1200 User’s Guide 138 Chapter 15 User Agreement Page Figure 86 Customization: User Agr eement Page The following table describes the labels in this screen. Table 41 Customizati on: User Agreement Page LABEL DESCRIPTION T itle Enter a title (up to 100 charac ters) for the user ag reement page.
VSG-1200 User’s Guide Chapter 15 User Agreem ent Page 139 The following figure shows a user agreement page example. Figure 87 User Agreement Page Example Article Background Color Set the background color for the article. F or example, use ‘FFFFFF’ for white .
VSG-1200 User’s Guide 140 Chapter 15 User Agreement Page.
VSG-1200 User’s Guide Chapter 16 Bandwidth Managemen t 141 C HAPTER 16 Bandwid th Management This chapter describes the bandwidth feature and shows you how to configure band width control. 16.1 Bandwid th Management Overview Bandwidth management allows you to control the amount of outbound and inbound traf fic on the LAN.
VSG-1200 User’s Guide 142 Chapter 16 Bandwidth Ma nagement Figure 88 Bandwidt h Management: Activate 16.1.2 Configuring Equal Share Bandwid th Management T o configure the VSG to impose the same ba ndwidth limits on all subscribers, select Equal bandwidth for all subscribers in the Bandwidth Management screen and set the related fields.
VSG-1200 User’s Guide Chapter 16 Bandwidth Managemen t 143 16.1.3 Configuring Class of Service Bandwid th Management T o set the VSG to impose different bandwidth limits based on the configurations in a RADIUS server or a billing prof ile, select Class of service based on RADIUS or Billing pr ofile settings in the Bandwidth Managemen t screen.
VSG-1200 User’s Guide 144 Chapter 16 Bandwidth Ma nagement.
VSG-1200 User’s Guide Chapter 17 Portal Page, Advertisement Link and Walled Garden 145 C HAPTER 17 Port al Page, Advertisement Link and W alled Garden This chapter shows you how to set a portal web site, advertisement links and create walled garden web sites.
VSG-1200 User’s Guide 146 Chapter 17 Portal Page, Advertisement Lin k and Walled Garden 17.3 Advertisement Links Y ou can set the VSG to display an advertisement web page first on the subscriber ’ s computer once connected to the Internet. Click Advanced and Advertisemen t to display the screen as shown next.
VSG-1200 User’s Guide Chapter 17 Portal Page, Advertisement Link and Walled Garden 147 17.4 W alled Garden A subscriber must log in before the VSG a llows the subscriber access to the Internet. However , with walled garden, you can define the web site address(es) which all users can access without logging in.
VSG-1200 User’s Guide 148 Chapter 17 Portal Page, Advertisement Lin k and Walled Garden The following figure shows a subscriber lo gin screen example with walled garden links.
VSG-1200 User’s Guide Chapter 18 Passthrough 149 C HAPTER 18 Passthrough This chapter shows you how to set up computer and web site passthrough. 18.1 About the Passthrough There are two types of pas.
VSG-1200 User’s Guide 150 Chapter 18 Passthrough Figure 95 Passthrough: Subscriber IP and MAC Address The following table describes th e fields in this screen. Table 46 Passthrough: Subscriber IP and MAC Address FIELD DESCRIPTION Subscriber IP & MAC Address Passthrough No.
VSG-1200 User’s Guide Chapter 18 Passthrough 151 18.2.2 Destination URL and IP Address Passthrough Y ou can specify the IP address or the URL of the web site(s) that any user can access without entering a user name or password. Figure 96 Passthrough: Destination URL and IP The following table describes the fields in this screen.
VSG-1200 User’s Guide 152 Chapter 18 Passthrough Table 47 Passthrough: Destin ation URL and IP FIELD DESCRIPTION Destination IP Address Passthrough No. This read-only field displays the index numbe r of an entry . IP Address Enter the IP address of a web site in dotted decimal notation, for example, 192.
VSG-1200 User’s Guide Chapter 19 LAN Devices 153 C HAPTER 19 LAN Devices This chapter describes how you can remotely access devices on the LAN through the VSG . 19.1 LAN Devices and NA T Overview NA T (Network Address Translation - NA T , RFC 1631) is the tra nslation of the IP address of a host in a packet.
VSG-1200 User’s Guide 154 Chapter 19 LAN Devices Figure 97 LAN Devices The following table describes the labels in this screen. Table 48 LAN Devices LABEL DESCRIPTION Polling Interval S pecify the time interval (in minutes) between th e VSG’s probes for device availability .
VSG-1200 User’s Guide Chapter 19 LAN Devices 155 19.2.1 LAN Device Management Example In this example, there is a manageable switc h and a w ireless access point behind the VSG and you want to be able to remotely access th e web-based management interfaces on the manageable switch and acces s point over the Internet.
VSG-1200 User’s Guide 156 Chapter 19 LAN Devices Figure 99 LAN Devices: Example 1 T o acces s the web-based management interface, ente r the W AN IP address of your VSG and the virtual port number of the LAN device separat ed by a colon. In this example, to access the access point (AP), enter “http:// 192.
VSG-1200 User’s Guide Chapter 19 LAN Devices 157 T o acce ss an inside server on the LAN, enter the W AN IP addres s of your VSG and the virtual port number of the inside server separated by a colon. In this example, to access the web server , enter “http:// 192.
VSG-1200 User’s Guide 158 Chapter 19 LAN Devices.
VSG-1200 User’s Guide Chapter 20 Static Rout e 159 C HAPTER 20 S t atic Route This chapter shows you how to configure st atic routes to specified destinations. 20.1 S t atic Route Overview Stat ic routes tell the VSG routing information th at it cannot learn automatically through other means.
VSG-1200 User’s Guide 160 Chapter 20 Static Route Figure 103 Advanced: St atic Route The following table describes the labels in this screen. Table 49 Advanced: Static Route LABEL DESCRIPTION S tatic Route Set the fields below to configure st atic route settings.
VSG-1200 User’s Guide Chapter 20 Static Rout e 161 Destination Subnet Mask This field displays the subnet mask of the final destination. Gateway IP Address This field displays the IP ad dress of the gateway device. Hop Count This field displays the “cost” of this static route.
VSG-1200 User’s Guide 162 Chapter 20 Static Route.
VSG-1200 User’s Guide Chapter 21 Syslog and Session Trace 163 C HAPTER 21 Syslog and Session T race This chapter shows you how to configure syslog logging and set the VS G to se nd subscriber session information. 21.1 Syslog Syslog logging allows the VSG to send logs to an external syslog server that is used to store and analyze logs.
VSG-1200 User’s Guide 164 Chapter 21 Syslog and Session Trace 21.1.2 Configure Log Settings T o specify which logs the VSG is to send and the schedule for when the VSG is to send the logs, click Advan ced , Logs and click the Log Settings link.
VSG-1200 User’s Guide Chapter 21 Syslog and Session Trace 165 Figure 105 Logs: Log Settings The following table describes the labels in this screen..
VSG-1200 User’s Guide 166 Chapter 21 Syslog and Session Trace The following table describes the log formats. Table 51 Logs: Log Settings LABEL DESCRIPTION Syslog Name This field displays the name (or type ) of the lo g. Select the check box(es) to send the syslog.
VSG-1200 User’s Guide Chapter 21 Syslog and Session Trace 167 21.2 Session T race Y ou can set the VSG to send session informatio n of subscribers accessing the Interne t.
VSG-1200 User’s Guide 168 Chapter 21 Syslog and Session Trace Figure 106 Advanced: Session T race The following table describes the labels in this screen. 21.2.1.1 Session T race Filename Convention The subscriber session information is stored a plai n text file with a “txt” filename extension.
VSG-1200 User’s Guide Chapter 21 Syslog and Session Trace 169 Figure 107 Session T race Information Example The following table describes the fiel ds in a session information file. Host Name User Name Date VLANId Sou rceIP SourceMac SourcePort DestI P DestPort MIS Cindy 22Oct0413040 3 192.
VSG-1200 User’s Guide 170 Chapter 21 Syslog and Session Trace.
VSG-1200 User’s Guide Chapter 22 SNMP 171 C HAPTER 22 SNMP This chapter shows you how to set up SNMP . 22.1 SNMP Overview Simple Network Management Protocol (SNM P) i s a protocol u sed for exch anging management information b etween network devices.
VSG-1200 User’s Guide 172 Chapter 22 SNMP The managed devices cont ain object variables/ managed objects that define each piece of information to be collected ab out a device. Examples of variab les include such as number of packets received, node port status etc.
VSG-1200 User’s Guide Chapter 22 SNMP 173 The following table describes the labels in this screen. Table 55 SNMP LABEL DESCRIPTION SNMP Select Enable to activate SNMP support. Select Disable to de-activate the SNMP support. Port SNMP Port Enter a port number on the VSG for SNMP management.
VSG-1200 User’s Guide 174 Chapter 22 SNMP.
VSG-1200 User’s Guide Chapter 23 MAC Filter 175 C HAPTER 23 MAC Filter This chapter describes how you can configure the MAC filter feature. 23.1 About the MAC Filter The MAC Filter screen allows you to configure the VS G to block de vices from accessing the Internet through the VSG .
VSG-1200 User’s Guide 176 Chapter 23 MAC Filter The following table describes the labels in this screen. Table 56 MAC Filter LABEL DESCRIPTION MAC Address Enter the MAC addresses (in XXXXXXXXXXXX format) of the devices that are denied access to the VSG in these address fields.
VSG-1200 User’s Guide Chapter 24 System Status 177 C HAPTER 24 System S t atus This chapter describes the screens under System S tatus . 24.1 About System S t atus The screens in System S tatus show the current state of the VSG . 24.2 V iew System Information Click System S tatus and System to display the screen as shown next.
VSG-1200 User’s Guide 178 Chapter 24 System Status Figure 1 1 1 System S tatus The following table describes th e fields in this screen. Table 57 System S tatus FIELD DESCRIPTION System S tatus Host Name This field displays the descripti on name of the VSG fo r id entification purposes.
VSG-1200 User’s Guide Chapter 24 System Status 179 Concurrent User Limitation This field displays the maximum number of users that can log in simultaneously for Internet access. WA N M A C Address This field displays the MAC address of the VSG o n the WAN.
VSG-1200 User’s Guide 180 Chapter 24 System Status 24.3 Current User List The Current User List screen displays a list of subscribers currently logged on to the VSG for Internet access. Click System S tatus and Current User List to display the screen as shown.
VSG-1200 User’s Guide Chapter 24 System Status 181 24.4 DHCP Client s The DHCP client ta ble shows curre nt DHCP client information of all ne twork clients using the DHCP server on the VSG . Click System S tatus and DHCP to display the screen as shown.
VSG-1200 User’s Guide 182 Chapter 24 System Status Figure 1 14 Session List The following table describes the labels in this screen. 24.6 NA T Pool T able The VSG provides a NA T address pool feature fo r use with VPN. It allows subscribers to connect to remote VPN servers that allow only one connection per source IP address.
VSG-1200 User’s Guide Chapter 24 System Status 183 The following table describes the labels in this screen. 24.7 LAN Device S t atus The LAN Devices S tatus screen displays the status of LAN devices co nfigured in the LAN Devices screen (refer to Chapter 19, “LAN Devices,” on page 153 ).
VSG-1200 User’s Guide 184 Chapter 24 System Status 24.7.1 Accessing the LAN Device Before you can access a LAN device behind th e VSG , the following requirements must be met. • The LAN device has a web-based management interface and it is enabled.
VSG-1200 User’s Guide Chapter 24 System Status 185 Figure 1 17 System S tatus: Billing Log The following table describes the labels in this screen. 24.8.1 Billing Logs Backup Follow the steps below to back up billing logs to a computer . Table 63 System S tatus: Billing Log LABEL DESCRIPTION Refresh Click Refresh to update the screen.
VSG-1200 User’s Guide 186 Chapter 24 System Status 1 In the Billing Log screen, click the Export to Txt File link. A File Download screen displays. Figure 1 18 Billing Log Backup: File Download 2 Select Save this file to disk and click OK . A Save As window disp lays.
VSG-1200 User’s Guide Chapter 24 System Status 187 Figure 120 Billing Log Backup: Ex ample File Content 24.9 PMS T ransaction This screen is applicable when account billing is done using a PMS. T o display transac tion messages between the VSG and PMS, click System S tatus and PMS T ransaction .
VSG-1200 User’s Guide 188 Chapter 24 System Status Figure 122 System S tatus: St a tic Route T able The following table describes the labels in this screen. Table 64 System Status: Static Route Table LABEL DESCRIPTION S tatic Route T able This table displays the static routes configured.
VSG-1200 User’s Guide Chapter 25 Se cure Socket Layer 189 C HAPTER 25 Secure Socket Layer This chapter shows you how to setup and enable Secure Socket Layer (SSL) security on the VSG .
VSG-1200 User’s Guide 190 Chapter 25 Secur e Socket Layer Figure 123 SSL Certificate Download The following table describes the labels in this screen.
VSG-1200 User’s Guide Chapter 25 Se cure Socket Layer 191 Figure 124 System Setting: Server Config uration : Enable SSL Security 2 Click Apply to save the changes and rest art the VSG when prompted.
VSG-1200 User’s Guide 192 Chapter 25 Secur e Socket Layer Figure 125 System Setting: Authentica tion: Activate SSL Login 4 Click Apply to save the changes and rest art the VSG when prompted.
VSG-1200 User’s Guide Chapter 25 Se cure Socket Layer 193 25.4 Inst alling SSL Certificate on a Computer After you enable and activate the SSL login security on the VSG , you can access the VSG through a secure conn ection. Follow the steps below to view and install the default SSL security certificate on a computer .
VSG-1200 User’s Guide 194 Chapter 25 Secur e Socket Layer Figure 128 Installing the SSL Security Ce rtificate: V iew Certificate 4 Click Install Certificate to install the certificate to your computer . A Certificate Import Wiz a rd window displays.
VSG-1200 User’s Guide Chapter 25 Se cure Socket Layer 195 Figure 130 Certificate Import Wizard: Location 6 Click Finish to import the certificate. Figure 131 Certificate Import Wizard: Finish 7 A Root Certificate S tore window displays as shown. Click Ye s to store the certificate to the computer .
VSG-1200 User’s Guide 196 Chapter 25 Secur e Socket Layer Figure 132 Root Certificate S tore 8 When the certificate is saved successfully , a Certific ate Import Wizard window displays. Click OK . Figure 133 Certificate Import Wizard 9 A Certificate window displays the detailed informatio n.
VSG-1200 User’s Guide Chapter 25 Se cure Socket Layer 197 10 Click OK in the Certificate window to return to the Security Alert window as shown. Notice that the first item in the list changed to inform you that the certificate is from a trusted host.
VSG-1200 User’s Guide 198 Chapter 25 Secur e Socket Layer.
VSG-1200 User’s Guide Chapter 26 The SMT 199 C HAPTER 26 The SMT This chapter introduces the SMT (System Manage ment T erminal), describes how to access the SMT and provides an overview of its menus. 26.1 Introduction to the SMT The System Management T erminal (SMT) is a menu – driven interface that you use to configure the VSG .
VSG-1200 User’s Guide 200 Chapter 26 The SMT Figure 136 HyperT erminal Communication Parameter Settin gs Example 26.2 SMT Login Screen Press [ENTER] to display the login screen. For yo ur firs t login, enter the default administrator user name “admin” and default password “1234” and the n press [ENTER] .
VSG-1200 User’s Guide Chapter 26 The SMT 201 26.3 The SMT Main Menu Summary The SMT main menu is shown next. Figure 138 SMT : Main Menu The following table describes the menu choices in this screen. 26.4 Navigating the SMT Interface Familiarize yourself with the SMT operations be fore you at tempt to mo dify the configuration.
VSG-1200 User’s Guide 202 Chapter 26 The SMT 26.4.1 The Navigation Keys The following table describes the keystrok es that you use in the SMT screens. 26.5 General System Setup The System Configuration menu contains administrative and system-related information.
VSG-1200 User’s Guide Chapter 26 The SMT 203 26.6 Changing the System Password Follow the steps below to change the system password. 1 In the main menu, type 5 and press [ENTER] to display the Utilities me nu. 2 In the Utilities m enu, type 2 and pres s [ENTER] .
VSG-1200 User’s Guide 204 Chapter 26 The SMT 4 T ype your new system password in the Enter the new password field, and press [ENTER] . 5 Re-type your new system password in the Confirm the new password field for confirmation and press [ENTER] . 6 Save the settings.
VSG-1200 User’s Guide Chapter 26 The SMT 205 3 Ty p e Y and press [ENTER] to retain the subscriber acco unt information in the local subscriber database.T ype N and press [ENTER] to delete all subscriber account information. 4 Press [ENTER] to reset the VSG .
VSG-1200 User’s Guide 206 Chapter 26 The SMT.
VSG-1200 User’s Guide Chapter 27 LAN and WAN Setup Using the SMT 207 C HAPTER 27 LAN and W AN Setup Using the SMT This chapter shows you ho w to configure the LAN and W AN settings on the VSG . 27.1 LAN and W AN Overview Refer to Chapter 4, “LA N, W AN and Server Setup,” on page 53 for more information.
VSG-1200 User’s Guide 208 Chapter 27 LAN and WAN Setu p Using the SMT The follow table describes th e fields in this menu. 27.2.2 PPPoE Support T o activate PPPoE suppor t on the VSG , enter P in the W AN T ype field to display the W AN Configuration screen as shown next.
VSG-1200 User’s Guide Chapter 27 LAN and WAN Setup Using the SMT 209 The following table describes the PPPo E related fields in this menu. 27.2.3 PPTP Support T o activate PP TP support on the VSG , enter T in the WA N T y p e field to display the WA N Configuration screen as shown next.
VSG-1200 User’s Guide 210 Chapter 27 LAN and WAN Setu p Using the SMT Figure 145 SMT : W AN Configuration: PPTP The following table describes the PP TP-relate d fields in this menu.
VSG-1200 User’s Guide Chapter 27 LAN and WAN Setup Using the SMT 211 27.3 LAN Configuration From the Main Menu screen, enter 3 to display the LAN Configuration menu as shown next. Figure 146 SMT : LAN Configuration The following table describes the fields in this menu.
VSG-1200 User’s Guide 212 Chapter 27 LAN and WAN Setu p Using the SMT 27.4 V iew Current Configuration From the main menu, enter 4 and press [ENTER] to display the Sy stem S tatus menu as shown next. Figure 147 SMT : System St at us Relay Server IP Address This field is only visible when you en ter R in the DHCP Servic e field.
VSG-1200 User’s Guide Chapter 27 LAN and WAN Setup Using the SMT 213 The following table describes th e fields in this screen. Table 73 SMT : System S tatus FIELD DESCRIPTION System Name This field displays the name of the VSG for identification purposes.
VSG-1200 User’s Guide 214 Chapter 27 LAN and WAN Setu p Using the SMT.
VSG-1200 User’s Guide Chapter 28 C onfigurat ion and Fir mware Main tenance 215 C HAPTER 28 Configuration and Firmware Maintenance This chapter shows you how to maintain the firmware and configuration file.
VSG-1200 User’s Guide 216 Cha pter 28 Configuration and Fir mware Maintenance Figure 148 Firmware Upgrade : Links 28.2.1.1 Manual Firmware Upgrade Follow the steps below to upgrade the firmware manually . 1 Download the latest firmware from www .zyxel.
VSG-1200 User’s Guide Chapter 28 C onfigurat ion and Fir mware Main tenance 217 2 Run a TFTP server program and specify the location of the firm ware file and the communication mode. Refer to the document ation that comes with your TFTP server program for instructions.
VSG-1200 User’s Guide 218 Cha pter 28 Configuration and Fir mware Maintenance Figure 153 Scheduled Firmwa re Upgrade Example The following describes the auto matic firmware upgrade process. 1 The VSG chec ks the synchron iz ation file on the TF TP serve r for the firmware version number .
VSG-1200 User’s Guide Chapter 28 C onfigurat ion and Fir mware Main tenance 219 28.2.2 Firmware Upgrade Using SMT Follow the steps below to configure the TFTP settings in the SMT . Y ou must still have a W AN/LAN connection between the VSG and the TFTP server computer at the same time.
VSG-1200 User’s Guide 220 Cha pter 28 Configuration and Fir mware Maintenance Figure 156 SMT : Firmware Upgrade 6 Ty p e E at the “Enter Selection:” prompt to ge t the firmware file from the TFTP server . Figure 157 SMT : Firmware Upgrade Process 7 When the file transfer is complete, the VSG automatically reboots.
VSG-1200 User’s Guide Chapter 28 C onfigurat ion and Fir mware Main tenance 221 1 Click System T ools and Configuration . A screen displa ys as shown next. Figure 158 System T o ols: Configur ation: Back up 2 Click Backup . A File Download window displays as sho wn next.
VSG-1200 User’s Guide 222 Cha pter 28 Configuration and Fir mware Maintenance Figure 160 Configuration Backup: Save As 4 Specify the file name and/or location and click Save to start the backup process. 28.3.2 Backup Configuration Using TFTP 1 Click System T ools and Configuration .
VSG-1200 User’s Guide Chapter 28 C onfigurat ion and Fir mware Main tenance 223 Figure 161 System T o ols: Configur ation: Back up using TF TP 4 Click Apply . When the file transfer process is complete, a screen displays as follows. Figure 162 Configuration Backup: TFTP: Succe ssful 28.
VSG-1200 User’s Guide 224 Cha pter 28 Configuration and Fir mware Maintenance Figure 163 System T ools: Conf iguratio n: Restore 2 In the Restore section, specify the loca tion and filename of a co nfiguration file in the File Path field or click Browse .
VSG-1200 User’s Guide Chapter 28 C onfigurat ion and Fir mware Main tenance 225 Figure 164 System T ools: Configur ation: Restor e: TFTP 2 In the Restore section, Enter the IP address of th e TFTP server in dotted decimal notation in the TFTP Server IP Address field.
VSG-1200 User’s Guide 226 Cha pter 28 Configuration and Fir mware Maintenance.
VSG-1200 User’s Guide Chapter 29 Troubleshooting 227 C HAPTER 29 T roubleshooting This chapter covers potential pr oblems and possible remedies. After each problem descri ption, some instructions are provided to help you to diagnose and to solve the prob lem.
VSG-1200 User’s Guide 228 Chapter 29 Troublesh ooting 29.1.3 The W AN Port LEDs None of the LEDs for the W AN port light up when connect ed to an Ethernet device.
VSG-1200 User’s Guide Chapter 29 Troubleshooting 229 29.3 W eb Configurator I cannot access the web configurator . The web configurator does n ot display properly .
VSG-1200 User’s Guide 230 Chapter 29 Troublesh ooting 29.5 The S t atement Printer (This section is applicable when you purchase an external statement prin ter , also known as an account generator printer). I cannot print account information using a statement printer .
VSG-1200 User’s Guide Appendix A Product Specifications 231 Appendix A Product S pecifications Table 83 Product Specifications : General S tandard IEEE 802.
VSG-1200 User’s Guide 232 Appendix A Product Specifications Table 84 Product Specifications : Performance and Manageme nt Maximum Throughput 15.2Mbps Concurrent Users 1,024 Management W eb-based man.
VSG-1200 User’s Guide Appendix B IP Address As signme nt Conflicts 233 Appendix B IP Address Assignment Conflict s This appendix describes situations where IP address conflicts may occur . Subscribers with duplicate IP addresses will not be able to access the Internet.
VSG-1200 User’s Guide 234 Appendix B IP Address Assignment Conflicts Scenario 3: The Subscriber IP address is the same as the IP address of a network device The following figure depicts an example where the subscr iber IP address is the same as the IP address of a network device not attached to the VSG .
VSG-1200 User’s Guide Appendix B IP Address As signme nt Conflicts 235 Figure 168 IP Address Conflict s: Scenario 4 This problem can be solved by adding a VLAN-enabled switch or setting the computers to obtain IP addresses dynamically .
VSG-1200 User’s Guide 236 Appendix B IP Address Assignment Conflicts.
VSG-1200 User’s Guide Appendix C Subscr iber Login 237 Appendix C Subscriber Login T o log in as a subsc riber , enter a web site address such as www .zyxel.com in a web browser . Depending on the settings, a subs criber login screen displays prompting for a user name and password.
VSG-1200 User’s Guide 238 Appendix C Subscriber L ogin.
VSG-1200 User’s Guide Appendix D Vendor Specific Attributes 239 Appendix D V endor S pecific Attributes This appendix describes the format of the vendor specific attributes supported.
VSG-1200 User’s Guide 240 Appendix D Vendor Specific Attributes Table 86 VSG-1200 Supp orted VSAs NO. NAME DESCRIPTION T YPE VALUE 1 Traf fic-Limit This attribute defines total bandwidth (in Mbytes) allowed for a subscriber . Internet acce ss is based on the total upload/ download bandwidth regardless of the account expiration time.
VSG-1200 User’s Guide Appendix D Vendor Specific Attributes 241 Error Messages The following table describes th e VSA-related error messages. Table 87 VSA-related Erro r Messages ERROR MESSAGE DESCR.
VSG-1200 User’s Guide 242 Appendix D Vendor Specific Attributes.
VSG-1200 User’s Guide Appendix E Report Printing Using th e SP-200 243 Appendix E Report Printing Using the SP-200 This appendix shows you h ow to print reports using the SP-200. Overview The SP-200 allo ws you to print status reports about the subscriber a ccounts and general VSG system information .
VSG-1200 User’s Guide 244 Appendix E Report Printing Using the SP-200 The following sections describe ea ch report printout in detail. Daily Account Summary This report shows the username and price for the subscriber account(s ) that is created for the current day .
VSG-1200 User’s Guide Appendix E Report Printing Using th e SP-200 245 The following figure shows an example. Figure 172 SP-200: Monthly Account System S t atus This report shows the current system informatio n such as the host name and W AN IP address.
VSG-1200 User’s Guide 246 Appendix E Report Printing Using the SP-200 Figure 173 SP-200: System S tatus The following table describes the labels in this report. System Status ---------------------------- ITEM DESCRIPTION ---------------------------- WAST ESTABLISHED SYST 02D:02H:42M:46S ---------------------------- HOST VSG-1200 FRMW 1.
VSG-1200 User’s Guide Appendix E Report Printing Using th e SP-200 247 Network St atistics This report shows the network stati stics on the VSG . Key combination: A B C A B The following figure shows an example. Figure 174 SP-200: Network S tatistics The following table describes the labels in this report.
VSG-1200 User’s Guide 248 Appendix E Report Printing Using the SP-200 Table 90 SP-200: Netwo rk S tatistics LABEL DESCRIPTION W AST This field displays the WAN connection status. SYST This field displays the time sinc e the system was last restarted.
VSG-1200 User’s Guide Appendix F Cable Types and Cable Pin Assignments 249 Appendix F Cable T ypes and Cable Pin Assignment s RJ-45 Ethernet Port The following table describes the types of netw ork cable used for the different connection speeds. The W AN Port The following table describes the Ethernet cable pin assignments for the W AN port.
VSG-1200 User’s Guide 250 Appendix F Cable Types and Cable Pin Assignments Figure 175 W AN Port Cable Pin Assignments The LAN Port The following table describes the Ethernet cable pin assignments for the LAN port.
VSG-1200 User’s Guide Appendix F Cable Types and Cable Pin Assignments 251 DB25 Male to DB9 Male Connector Figure 177 DB25 Male to DB9 Male Connector Table 94 Console Port Pin Assignment PIN NO MNEMONIC FUNCTION 1 DCD Received Line Sign al Detector to the VSG .
VSG-1200 User’s Guide 252 Appendix F Cable Types and Cable Pin Assignments.
VSG-1200 User’s Guide Appendix G S etting up Yo ur Computer’s IP Address 253 Appendix G Setting up Y our Computer ’ s IP Address All computers must have a 10M or 100M Et hernet adapter card and TCP/IP installed.
VSG-1200 User’s Guide 254 Appe ndix G Setting up Your Computer’s IP Address Figure 178 WIndows 95/98 /Me: Networ k: Configura tion Inst alling Components The Network window Configuration tab displays a list of installed components. Y ou need a network adapter , the TCP/IP protocol and Client for Microso ft Networks.
VSG-1200 User’s Guide Appendix G S etting up Yo ur Computer’s IP Address 255 3 Select Microsoft from the list of manufacturers. 4 Select Client for Microsoft Networks from the list of network clients and then click OK . 5 Restart your computer so the changes you made take ef fect.
VSG-1200 User’s Guide 256 Appe ndix G Setting up Your Computer’s IP Address Figure 180 Windows 95/98/Me : TCP/IP Pr operties: DNS Configuration 4 Click the Gateway tab. • If you do not know your gateway’ s IP address, remo ve previously installed gateways.
VSG-1200 User’s Guide Appendix G S etting up Yo ur Computer’s IP Address 257 Figure 181 Windows XP: S tart Menu 2 For W indows XP , click Network Connections . For W indows 2000/NT , click Network and Dial-up Connections . Figure 182 Windows XP: Control Panel 3 Right-click Local Area Connection and then click Pr operties .
VSG-1200 User’s Guide 258 Appe ndix G Setting up Your Computer’s IP Address Figure 183 Windows XP: Control Panel: Network Connections: Pro perties 4 Select Internet Protocol (TCP/IP) (under the Genera l tab in W in XP) and cli ck Properties .
VSG-1200 User’s Guide Appendix G S etting up Yo ur Computer’s IP Address 259 • If you have a static IP address click Use the following IP Address and fill in the IP addr ess , Subnet mask , and Default gateway fields.
VSG-1200 User’s Guide 260 Appe ndix G Setting up Your Computer’s IP Address • Click Obtain DNS server address automatically if you do not know your DNS server IP addre ss(es).
VSG-1200 User’s Guide Appendix G S etting up Yo ur Computer’s IP Address 261 Figure 187 Macintosh OS 8/9: Apple Menu 2 Select Ethernet built-in from the Connect via list. Figure 188 Macintosh O S 8/9: TC P/IP 3 For dynamically assigned settings, select Using DHCP Server from the Configur e: list.
VSG-1200 User’s Guide 262 Appe ndix G Setting up Your Computer’s IP Address 4 For statically assigned settings, do the following: •F r o m t h e Configure box, select Manually . • T ype your IP address in the IP Address box. • T ype your subnet mask in the Subnet mask box.
VSG-1200 User’s Guide Appendix G S etting up Yo ur Computer’s IP Address 263 Figure 190 Macintosh O S X: Netw ork 4 For statically assigned settings, do the following: •F r o m t h e Configure box, select Manually . • T ype your IP address in the IP Address box.
VSG-1200 User’s Guide 264 Appe ndix G Setting up Your Computer’s IP Address.
VSG-1200 User’s Guide Appendix H IP Subnetting 265 Appendix H IP Subnetting IP Addressing Routers “route” based on the network number . The router that delivers the data packet to the correct destination host uses the host ID.
VSG-1200 User’s Guide 266 Appendix H IP Subnettin g Since the first octet of a class “A” IP address must contain a “0”, the first octet of a class “A” address can have a valu e of 0 to 127.
VSG-1200 User’s Guide Appendix H IP Subnetting 267 For example, 192.1.1 .0 /25 is equivalent to saying 1 92.1.1.0 with mask 255. 255.255.128. The following table shows all possible subnet masks for a class “C” address using both notations. The first mask shown is the class “C” natural m ask.
VSG-1200 User’s Guide 268 Appendix H IP Subnettin g The remaining 7 bits determine the number of hosts each subnet can have. Host IDs of all zeros represent the subnet itself and host IDs of all one.
VSG-1200 User’s Guide Appendix H IP Subnetting 269 Example: Four Subnet s The above exampl e illustrated using a 25-bit subne t mask to divide a class “C” address space into two subnets.
VSG-1200 User’s Guide 270 Appendix H IP Subnettin g Example Eight Subnet s Similarly use a 27-bit mask to create 8 subnets (001 , 010, 01 1, 100, 101, 1 10). The following table shows class C IP ad dress last octet values for each subnet. The following table is a summary for class “C” subnet planning.
VSG-1200 User’s Guide Appendix H IP Subnetting 271 Subnetting With Class A and Class B Networks. For class “A” and class “B” addresses the subnet ma sk also determines which bits are part of the network number and which are part of the host ID.
VSG-1200 User’s Guide 272 Appendix H IP Subnettin g.
VSG-1200 User’s Guide Index 273 Index Symbols “natural” mask 266 Numerics 4-Port Switch 30 A Abnormal Working Conditions 4 Access Control 31 access point (AP) 33 accessing a LAN device 184 metho.
VSG-1200 User’s Guide 274 Index C CA 189 CAS 29 , 71 , 75 CAS (Central Authentication Service) 29 , 71 certificate 189 private key 190 secret password 190 Certification Authority (CA) 189 change sys.
VSG-1200 User’s Guide Index 275 Web-based Button 96 E edit a subscriber account 92 edit billing profiles 80 EIA standard size rack 35 E-mail forwarding 31 e-mail server redirect 203 Equal V alue 4 e.
VSG-1200 User’s Guide 276 Index IP address conflicts 233 scenario 1 233 scenario 2 233 scenario 3 234 scenario 4 234 IP address setup 253 DNS information 255 , 260 install components 254 Macintosh O.
VSG-1200 User’s Guide Index 277 P Parts 4 passthrough 149 destination URL or IP 151 subscriber computer IP or MAC 149 types 149 pin assignment 249 pin assignments 249 Plug-and-Play Internet Acce ss .
VSG-1200 User’s Guide 278 Index RJ-45 249 rubber feet 35 Russia, Co ntact I nformation 7 S scenario option 77 scheduled firmware upgrade 217 Secure Socket Layer 189 Secure Socket Layer (SSL) 30 secu.
VSG-1200 User’s Guide Index 279 dynamic 84 , 95 expiration 100 printout 129 restore 89 static 84 , 85 types 84 subscriber account first login 94 subscriber authentication 11 7 subscriber database 31.
VSG-1200 User’s Guide 280 Index important note 147 WA N p o r t cable pin assignment 249 WA N p o r t , t h e 36 , 37 , 249 W arranty 4 W arranty Period 4 Web Configurator 32 recommended web browser.
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