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M-RM356NA-0 July 199 8 NETGEAR , I nc. A B ay Networ ks Compan y 4401 G reat Am erica Pa rkway Santa Clar a, CA 95054 USA Phone 80 0-21 1-2069 Reference Guide for the Model RM3 56 Mod em Router.
ii © 1998 by NETGEAR, Inc . Al l ri ght s rese rv ed. T rademar ks Bay N etw or ks is a re gis ter ed tra dem a rk of Bay N et wor ks , In c. NETGE AR and Fir stGea r ar e tr ad em arks Bay Netw ork s, Inc . Mi cro sof t, W i ndo ws, and W indo ws NT are re gister ed trad emar ks of Micr os oft Corp ora t ion .
iii Bestätigung des Herstellers/Importeu rs Es w ir d hier mit be stätigt , daß das Mo del RM356 M odem Rout er un d Model gem äß de r im BMPT -Amt sblVfg 243/19 91 u nd V fg 46 /1 992 aufge fü h rt en Best immu n gen ents tört ist . Da s v orsch ri ftsm äßig e Betreib en ei ni ger Ge rä te (z.
iv W orl d Wide W eb NETGE AR maint ains a W orl d W ide W eb Home P age tha t yo u can ac ce ss at th e uni ver sal res ource loc at or ( URL) htt p:// NETGEAR. bay net wor ks.c om. A di rect co nnect ion to th e In te rnet and a W eb bro wser su ch as Int ernet Expl or er or N et sca pe ar e r equi red.
Contents v Contents Prefac e Purpose ... .... ..... ..... ..... .... ..... ..... ..... .. ..... .... ..... ..... ..... .... ..... ..... ..... .... ..... ..... .... ..... ..... ..... .. .. xv A udience .. ....... ..... .... ..... ..... .... ..... .....
vi Contents Priv ate IP Addr e sse s ..... .. ... .. ... .. .. ... .. ..... .. .. ... .. ... .. .. ... .. .. ... .. ... .... ... .. .. ... .. .. ... .. ... .. .. ... .1 -11 Sin gle IP Address Oper ati o n Usi ng NA T ... ... ..... .. ..... .. ..... ..
Contents vi i Eth er net Me nu ..... .. ..... .. ..... .. ..... ..... .... ..... ..... .... ..... ..... ..... .... ..... ..... ..... .... ..... ..... ..... .... ..... . 3 -9 General Setup Menu . . ........................................... .. .......
viii Con tents Appl ying a Fi lte r Set ..... ..... .. ..... .. ..... ..... .... ..... ..... ..... .... ..... ..... ..... .... ..... ..... .... ..... ..... ..... ... 8- 8 Reducing Unn ecessar y Calls by Wi ndows 95 ........... .. ..... .. ..... ..... .
Contents ix T rou bleshooting the Manager Interf ace ..................... .......................... ......................... 1 0-5 Restorin g the Def ault Configuration and P a ssw ord ... ..................... .. ............ .. .............. 1 0-6 Usin g the P ack et and Log T r a ce .
x Contents.
Fig ure s xi Figures Fi gure 1-1. Three Main Add res s Classe s .... ... ..... .. ..... .... ..... ..... ..... .... ..... ..... ..... .... ..... . 1-7 Figure 1 -2 . E xam ple of Subne tting a Class B A d dres s .......................... .............
xii Figures.
Tab les xiii T a ble s T a bl e 1- 1. Netmask Notati on T ra nsla tion T a b le f or On e Octe t ..... .. ..... .. ..... .. ..... ..... . 1 -10 T a bl e 1- 2. Netmask F ormats . ..... .. ..... ..... .... ..... ..... ..... .... ..... ..... ..... .... .
xiv Table s T a ble 9-1. System Ma int enance Stat us Menu Fields . ............................................... 9-1 T a ble 9-2. System Ma int enance Stat us Menu Fields ............................................... 9-2 T a ble 9-3. System Ma intenance - Log and T r ace Menu F ields .
Pr eface xv Preface Congrat ulation s on your purch ase of the NETGEAR ™ Model RM356 Modem Router . The Model RM356 Modem Router inte grate s a 4-por t hub and one high- spe ed 56K internal modem i nto a single pa ckage.
Reference Guide for the Model RM356 Modem Router xvi Preface Con ventions This s e ction de scribe s the c on v entions used in this guide . Spe cia l M essag e Fo r mats This g uide uses the fol lowi.
Reference Guide for the Model RM356 Modem Router Pref ace xvi i Othe r Con vent ions This g uide uses the fol lowi ng t ypographic a l c on ve ntions: italic s Book titl es and U NIX fi le, command, and dire ct ory names. cour ie r fon t Screen t ext, use r- typed co mm and-li ne entrie s.
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Introduction 1-1 Chapter 1 Introduc tion This chapt er de scribes t he features of the NETGEAR Model RM356 Modem Router a nd discusse s plann ing considerati ons for inst al la tion. About the Router The Model RM356 M odem Router transp orts d ata from one local a rea ne twork (LAN) to another throu gh a wide area net work (W AN) connection.
Reference Guide for the Model RM356 Modem Router 1-2 Introduc tion Key F eat ures The Model RM356 M odem Router provi des t he followi ng featu re s: • Inter nal h igh-speed analog modem – V .
Reference Guide for the Model RM356 Modem Router Introduction 1-3 • Eleven LEDs for easy moni toring of stat us and act ivit y • Flash EPROM for firmware upgrade • Fiv e-y e ar w arra n ty • Free techni cal support se ve n days a week, twenty- four hours a day V .
Reference Guide for the Model RM356 Modem Router 1-4 Introduc tion Secu ri ty The Mode l RM356 Mode m Router is equ ipped wit h seve ral fea tures de sign ed to mai ntain sec urity .
Reference Guide for the Model RM356 Modem Router Introduction 1-5 Basic Router Concepts In general, the cost o f providi ng n etwork bandwidt h is proporti onal to t he data speed and the dista nce over which the network ex te nds.
Reference Guide for the Model RM356 Modem Router 1-6 Introduc tion Using RIP , routers update one anothe r per iodically a nd chec k to see if ther e are any changes to be added t o the routi ng table.
Reference Guide for the Model RM356 Modem Router Introduction 1-7 There are fi ve standard class es of IP addre sses. These addres s classe s have dif f erent ways of deter mining the networ k and host s ections o f the a ddress, all owing fo r dif ferent num bers o f host s on a network.
Reference Guide for the Model RM356 Modem Router 1-8 Introduc tion Class E addresse s are f or expe rimental use. This addre ssing structu re allows IP to uniquely ide ntify each physic a l network and each n ode on each physi cal network.
Reference Guide for the Model RM356 Modem Router Introduction 1-9 Subne t A ddre ssing By looking at the addres sing structur e s, you can see that even with a Class C address , the re are a lar ge number of hosts per ne twork.
Reference Guide for the Model RM356 Modem Router 1-10 Introduc tion Ta b l e 1 - 1 lists the addi tional subnet mask bits in dotted-decim al notation. T o use the table, write down the origina l class ne tmask and replac e the 0 valu e octets wi th the dot ted-dec imal v alue of th e addit ional subnet bits .
Reference Guide for the Model RM356 Modem Router Introduction 1-11 Ta b l e 1 - 2 displa ys several common netmask va lue s in both the dotted- decim al and the mask-l ength for mats.
Reference Guide for the Model RM356 Modem Router 1-12 Introduc tion Regardle ss of your partic ula r situation, do not create an arbitrary I P address; always follow the guide lines explaine d here.
Reference Guide for the Model RM356 Modem Router Introduction 1-13 This sc h em e offers the a dditiona l benef it of fire wall prot ection be cause the internal LAN addre sses ar e not availa ble t o the I nternet throug h the translate d connec tion.
Reference Guide for the Model RM356 Modem Router 1-14 Introduc tion IP Config uratio n by DHCP When an IP-bas ed loc al area ne twork is installed , e ach workst ation must be config ured with an I P address.
Router Installation and Connection 2-1 Chapter 2 Router In stallation and Connec tion This c hapter provides i nstruc tions for inst a lling the Model RM 356 Mod em Router and connecti ng to the built- in interfac e through a serial or T elnet c onnection.
Reference Guide for the Model RM356 Modem Router 2-2 Router Installation and Con nection Check lists Check the fol lowing lists to make sure that you r networ k is c orrectl y configur ed and all requir ements are met.
Reference Guide for the Model RM356 Modem Router Router Installation and Con nection 2-3 Single- User Account In a single -user account, you are assigne d only one regist e red Interne t Protocol (I P) addre ss.
Reference Guide for the Model RM356 Modem Router 2-4 Router Installation and Con nection Network Chec klist The Model RM356 M odem Router uses the Internet Protocol (IP). The IP config urati on has the foll owing requirem ent s: • All host devi ces must have TCP/IP install ed and selected as the net work ing protocol.
Reference Guide for the Model RM356 Modem Router Router Installation and Con nection 2-5 Connecti ng the Router The front panel of the Model RM356 Modem Router, as illust rated in Figur e 2-1 , conta ins sta tus LEDs. Refer t o t he il lustra tion to locate the LEDs and to T able 2-1 for descr iptions.
Reference Guide for the Model RM356 Modem Router 2-6 Router Installation and Con nection Ta b l e 2 - 1 lists and describes eac h LED on the front pane l of the rout er . The se LEDs are g reen when lit. T ab le 2-1. LED Description s Label Activi ty Des cripti on PWR (Power) On Power is suppl ied to the rout er .
Reference Guide for the Model RM356 Modem Router Router Installation and Con nection 2-7 The rear pa nel o f the M odel RM356 Modem Router is sh own i n Figure 2- 2 . Re fer t o this diag r am to id e ntify a ll of the ports on the router whe n you attempt to m a ke any conne c tions.
Reference Guide for the Model RM356 Modem Router 2-8 Router Installation and Con nection Co nnect ing to the Hub Por ts The Mode l RM356 Modem Router provi des f our Ethe rnet t wisted p air hub por ts f or connect ing to PCs and worksta tions.
Reference Guide for the Model RM356 Modem Router Router Installation and Con nection 2-9 Connecting for Configu ration If yo u are a P C user , yo u can c onfigure t he route r th rough eit her the FirstGe ar ISDN Router Configur ation Util ity , which is an easy-to- use softwa re prog ram, or the menu-based buil t-in Man ag er in te rfac e.
Reference Guide for the Model RM356 Modem Router 2-10 Router Installation and Con nection Co nnect in g Thro ugh a T eln et Co nn ec tion Y ou can acc ess the built- in Manage r inte rfac e by a T elnet ca ll from any TC P/ IP wo r kstati on on the LAN or the remote network.
Router Co nfiguration 3-1 Chapter 3 Router Configuration This c hapter contains in formation about conf iguri ng your Model RM356 Modem Router through the built- in Manager inter fac e.
Reference Guide for the Model RM356 Modem Router 3-2 Router Con figuration Poweri ng on the Ro uter When y ou tur n power on to the router , sever al in ternal te sts a re pe rformed by the router . Af ter t he initia lizati on, the start -up display app ears, as i llustrate d in Fig ure 3- 1 .
Reference Guide for the Model RM356 Modem Router Router Configuration 3-3 Navigating the Manager The Manage r is th e inte rface t hat you use to con figure yo ur rout er . Ta b l e 3 - 1 li sts and de scr ibes the commands t ha t ena ble y ou to navig a te thr ough the menus i n the Manager .
Reference Guide for the Model RM356 Modem Router 3-4 Router Con figuration The Manager Mai n Menu is il lustrated in F igure 3-2 . Figu re 3-2. Ma na g e r Mai n M enu RM35 6 Main Men u Get ti ng S ta rt ed Adv an ce d Ma na ge men t 1. Ge ne ra l Se tu p 21.
Reference Guide for the Model RM356 Modem Router Router Configuration 3-5 Manager Menu Su mmary Ta b l e 3 - 2 descr ibes the top-l evel Mana ger menus. T ab le 3-2. Manag er Menu S ummar y Number Menu T it le Descript ion 1 General Setup This menu is accessed to s et up g enera l inf orma tion (ro uter name, f or example) .
Reference Guide for the Model RM356 Modem Router 3-6 Router Con figuration General Se tup Menu The General S etup Menu contain s admi nistrati ve and s ystem-r elated inf ormati on.
Reference Guide for the Model RM356 Modem Router Router Configuration 3-7 MODEM Menus Menu 2 is for configur ing the inter nal 56K modem. Advanced M ODEM setup is pro vided by a submenu, Menu 2.1 . MO DE M S e tu p Me nu Use the commands and m enus describe d in T able 3-1 and T able 3-2 t o di splay the M ODEM Setup men u.
Reference Guide for the Model RM356 Modem Router 3-8 Router Con figuration Adv an ce d MO D E M Se tu p M en u Use the comman ds descr ibe d in Ta b l e 3 - 3 t o displa y Menu 2.
Reference Guide for the Model RM356 Modem Router Router Configuration 3-9 Eth e r n et M en u Menu 3 is for configur ing the Ethernet LAN p aram eter s, in c luding inte rface type, filt ers, DHCP , and IP address inf ormatio n. From the Main Menu, ente r 3 to displ ay Menu 3 - Ethernet Setup.
Reference Guide for the Model RM356 Modem Router 3-10 Router Con figuration DHCP and TCP/IP Set up The route r has the capabi lity to act as a DHCP serve r , allowing it to as sign I P , DNS, and Default Gateway addres ses t o attache d PCs or workst ations.
Reference Guide for the Model RM356 Modem Router Router Configuration 3-11 TCP/IP Setu p (con tinued ) RIP Directi on This par ameter det ermi nes how the router handles RIP (Rou ti n g Infor mati on Pr otocol ) with other rout in g devi ces on th e LAN.
Reference Guide for the Model RM356 Modem Router 3-12 Router Con figuration Manager Password Setup T o change the Manag er password: 1. Select option 23 (System Passwor d) fr om the main menu to d ispl ay Menu 23 - System Password. 2. Enter your pr evious syst em passwor d an d pres s [Ente r].
Configuration for Internet Access 4-1 Chapter 4 Conf iguration for I nternet Acce ss This c hapter provi des in formation to hel p you c onfigure your Model R M356 Modem Router for Intern et acc es s. In fo rm ati on Check li st Use Menu 4 of the Manager to c onfigure Internet access.
Reference Guide for the Model RM356 Modem Router 4-2 Co nfigurat ion for I n ternet Access Inter net Acces s Confi guration Y ou c an conf igure the route r f or acces s to an Inte rnet servi ce provi der ( ISP) usi ng Menu 4 , Inte rnet Access Setup.
Reference Guide for the Model RM356 Modem Router Configuration f or Internet Acc ess 4-3 6. Enter your passwor d in the My Password field. Enter the password associa ted wi th the login name fro m your I SP . 7. Enter s ing le-u s er acco unt in form at ion i n the Sin gle Us er Acc o un t f ield .
Reference Guide for the Model RM356 Modem Router 4-4 Co nfigurat ion for I n ternet Access • Singl e User Account: Server IP Addr If you want to make your local se r ver (for example , a W eb server) access ible to outsi de user s, enter the IP address of tha t serve r here.
Remote Nod e Con figuration 5-1 Chapter 5 Remote Node Configurat ion This c hapter discu sses t he protocol- independe nt pa rameters used t o configur e a remote node. The proto col-depende nt ( TCP/IP) configurati on is c overed in a later c hapter .
Reference Guide for the Model RM356 Modem Router 5-2 Remote Node Configuration T ab le 5-1 . Me nu 1 1 . 1 - Rem o te No de P rof i le Fi el ds Field Des cripti on Rem Nod e Name This fie ld i s requ ired. En ter a de scripti ve nam e fo r the remote node (for examp le, MyOf f ice) .
Reference Guide for the Model RM356 Modem Router Remote No de C onfigurat ion 5-3 Pr i(m a ry ) P ho n e Number an d Sec(ondar y) Phone Number Both th e Pri mary and Secondar y Phone numbers re fer to th e num ber t hat the rout er di als to con nect t o th e rem ote n ode.
Reference Guide for the Model RM356 Modem Router 5-4 Remote Node Configuration Ed itin g P PP O pt io n s T o e dit P PP options: 1. Select Y e s in the Edit PPP Options field of Submenu 1 1.1 - Rem ote Node Pr ofile. 2. Pr ess [Enter] to disp lay Menu 1 1.
Reference Guide for the Model RM356 Modem Router Remote No de C onfigurat ion 5-5 Ed itin g S cr ipt O p tio ns Some ISPs re quire log in s cript handsh a king d uring a call c onnection. Th e Model RM356 Mode m Router provi des six sets of programming sc ri pts f or this purpose .
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Dial-In Configuration 6-1 Chapter 6 Dial-In Co nfigurat ion Y ou c an c on figur e th e rou ter t o rece ive ca lls fro m rem ot e di al-i n u ser s (fo r exa mp le, telec ommuters) and re mote node s.
Reference Guide for the Model RM356 Modem Router 6-2 Dial-In Con figuration Ta b l e 6 - 1 lists and describe s the f ields in the Defa ult Dia l-in Setup menu and expl ains h ow to configur e the protocol- in de pendent f ie lds in this menu. T ab le 6-1.
Reference Guide for the Model RM356 Modem Router Dial-In Configuration 6-3 Dial -In User Setup T o add a remote dial -i n user , enter 14 from the main menu to display Dial- in User Setup. T o e dit use r p aramet er s, se le ct o ne o f the ei ght use rs to go to t he E dit D ial- in Us er me nu.
Reference Guide for the Model RM356 Modem Router 6-4 Dial-In Con figuration When you have complete d fil ling in Menu 14.1 - Edit Dia l- in U ser , press [Enter] at the Pre ss ENTER to Confirm. .. prompt to sav e your sel ections. Y o u can press [ Esc] at any time to cancel your sele ctions.
Reference Guide for the Model RM356 Modem Router Dial-In Configuration 6-5 Mor e On CLI D CLID allows the Model RM356 Modem Router to auth ent icate a calle r before a call is answer ed, thus s a ving the cost of a conn e ctio n.
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TCP/IP Configuration 7-1 Chapter 7 TCP/IP Configuration This c hapter descr ibes h ow to c onfigure you r Model RM356 Modem Router for TCP/IP . Depending on your pa rticular appl ications, you m ust co nfigure diff erent menus. F or insta nce, Inter net access is the most common applic ation of TCP/IP .
Reference Guide for the Model RM356 Modem Router 7-2 TCP /IP Con figuration Remote Node Setup See Chapter 5, “ R emote Node Configurati on ,” for inf ormatio n about using t he protoc ol- indep endent paramet ers on Menu 1 1.1 - Remote Node Profi le.
Reference Guide for the Model RM356 Modem Router TCP/IP Configuration 7-3 Ta b l e 7 - 2 lists and describe s the f ields for M enu 1 1.3 - Remote Node Network L ayer Opt ions.
Reference Guide for the Model RM356 Modem Router 7-4 TCP /IP Con figuration Sta t ic Ro u t e Set u p On a directly co nnected inter ne twork, RIP usually hand les the routin g automat ically .
Reference Guide for the Model RM356 Modem Router TCP/IP Configuration 7-5 When you comp lete t he menu, press [ Ent er] at th e P ress ENTER to Confi rm... prom pt to save your selec tions, or press [Es c] at any time to cance l your sele ctions. Ta b l e 7 - 3 lists and describe s the f ields for M enu 12.
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Filter Configuration 8-1 Chapter 8 Filter Configuration This chapte r provides inform ation about using fi lte rs and configur ing f ilters for your Model R M356 Modem R outer. The router uses filter s to de cide whethe r t o all ow passage of a data pa cket a nd/or to make a c all over t he phone line .
Reference Guide for the Model RM356 Modem Router 8-2 Filter Con figuration For in c oming pa ckets, the rout er appl ies data fi lters o nly . Packets are p rocessed de pending on whether a match is made. The route r allows you to cus tomize the fil ter se ts tha t you want to use.
Reference Guide for the Model RM356 Modem Router Filt er Con fig u ratio n 8-3 When y ou press [Enter], M enu 21.1 - Fi lter R ules Summary is dis playe d. The infor mation i n t his menu is read-only; the parameters of e ach r ule t ha t you conf igured for tha t set are displayed.
Reference Guide for the Model RM356 Modem Router 8-4 Filter Con figuration If t he filte r t ype is GEN (gener ic), the abbr eviations li sted i n Ta b l e 8 - 3 are used. T o c onfigure a specific filte r rule, sele ct the number of t he filte r rul e (1–6) that you wa nt to confi g ure an d press [E n ter] t o di splay Men u 21.
Reference Guide for the Model RM356 Modem Router Filt er Con fig u ratio n 8-5 T able 8-4. TCP/I P Fil ter Ru le Menu Field s Field De script ion Ac ti ve In th is f ield , y o u c an m ake th e f ilt er ru l e ac ti ve (Y e s) or m ak e the fil te r rule in ac tiv e (N o) .
Reference Guide for the Model RM356 Modem Router 8-6 Filter Con figuration TCP Estab This fi eld i s depen dent u pon the IP Protocol field. This field is i nacti ve ( N/A) un less the val ue in that fie ld is 6 (TCP protoco l). In thi s fi el d, you dete rmine what t ype of TCP packe t s to filt er .
Reference Guide for the Model RM356 Modem Router Filt er Con fig u ratio n 8-7 Gene ric F ilt er Ru le This s e ction pr ovides informat ion abou t configu ring t he protoc ol-in dependent parameters f or a generic f ilte r rule for y our route r . Ta b l e 8 - 5 lists the fie lds in the menu.
Reference Guide for the Model RM356 Modem Router 8-8 Filter Con figuration Applying a Filter Set After configur ing a fil ter se t in Menu 21, you must spec ify wh ere and how the filt er w ill be used. Data f ilte rs can be appl ied eith e r at the LAN interfa ce (i n Menu 3.
Reference Guide for the Model RM356 Modem Router Filt er Con fig u ratio n 8-9 Reduci ng Unneces sary Call s b y Wi ndow s 95 One example of when to apply a filte r set is reduci ng unnece ssary calls by W i ndows 95.
Reference Guide for the Model RM356 Modem Router 8-10 Filter Con figuration Y ou can wait until a n erro neou s call is pla ced, then examine this pa ck et header to determi ne the source and cause.
Reference Guide for the Model RM356 Modem Router Filt er Con fig u ratio n 8-11 Impl em en ti ng th e Fil te r Now you can proceed to define a call filt er to block the th ree Net BI O S se rvi ce p ort s. The Filte r Set C onfi guration Menu is shown in Figure 8-3.
Reference Guide for the Model RM356 Modem Router 8-12 Filter Con figuration 3. Set “Active” to Y es, an d specify the IP Protoc ol as 17, which is the UDP pr oto col n umber (in d ecimal) from the As signed Number s RFC as d escribed on page 8-10.
Reference Guide for the Model RM356 Modem Router Filt er Con fig u ratio n 8-13 5. Define t he nex t five rules t he same way—one for each combination of the three po r t numbers and the two pr otocol types. The last rul e, however , will be slight ly dif ferent.
Reference Guide for the Model RM356 Modem Router 8-14 Filter Con figuration Ap plyi ng th e Filte r When t he filt er design is fi nished, yo u must tell the rout e r where to a pply th e filte r . App ly it as a Call Fil ter in the remote node that reache s your DNS server(s) (u sually your ISP node) .
System Maintenan ce 9-1 Chapter 9 System M aintenan ce The Model RM356 M odem Router provi des di agnostic tools f or mai ntenance. These di agnostic tools inc lude displ ays of syste m status , modem status , log and t race ca p abi l ities, and upgra de s to the syst em soft ware .
Reference Guide for the Model RM356 Modem Router 9-2 System Mai ntenance Ta b l e 9 - 2 lists the fields for Menu 24.1 - System Maintenanc e Sta tus. These field s are read- only field s. T ab le 9-2. S ystem Mai ntenanc e Status Menu Fie lds Field Des cripti on Port: This fie ld display s the W AN port number (1).
Reference Guide for the Model RM356 Modem Router System Mai ntenance 9-3 Figure 9- 1 illus trat es two packe t e xamples shown on Menu 2 4.1. The f irst is a n ICMP Ping pa cket (T ype: IP) trigge r ing the call, and the second is a SAP broadca st packe t (T ype: RA W ).
Reference Guide for the Model RM356 Modem Router 9-4 System Mai ntenance Ta b l e 9 - 3 lists the fields and commands for Menu 24.3 - System Maintena nce - Log a nd T race . View Err o r Lo g Select th e first opt ion fr om Menu 24. 3 - Syste m Maintenance - Log and T race to displa y the Error Log in the system.
Reference Guide for the Model RM356 Modem Router System Mai ntenance 9-5 Y ou must configur e the parameter s to activa te syslo g ( T able 9 -4 ). The route r sends three dif f erent t ypes of sysl o.
Reference Guide for the Model RM356 Modem Router 9-6 System Mai ntenance Diagnostic Menu The diagnosti c menu allows you to test severa l functions of your route r . From the Main Menu, enter 24 to displa y Menu 24 - System Maintenanc e. Ente r 4 to displ ay M enu 24.
Reference Guide for the Model RM356 Modem Router System Mai ntenance 9-7 Ca ll T estin g and TCP/ IP T ools T wo te st sele ctions —Manual Cal l and Inte rnet Setup T est—are availa bl e for test ing c all pl acement and sessi on con nection with r emote host s.
Reference Guide for the Model RM356 Modem Router 9-8 System Mai ntenance Figure 9- 3 shows an example of a t race displa y for a f ailed call wh en usin g a TCP/ IP pro tocol connec tion.
Reference Guide for the Model RM356 Modem Router System Mai ntenance 9-9 Back Up Configur ation Select option 5 f rom Menu 24 - Main tenance t o b ack up t he cur rent c onfigura tion se ttings of y our router onto a dis k. NETGEAR highly reco mm ends bac king up your rout er configur a tion afte r it is functio ning.
Reference Guide for the Model RM356 Modem Router 9-10 System Mai ntenance T o upda te the RAS software: 1. Sele ct M en u 24 - Sy stem M ai nte na nc e. 2. Enter 7 t o s elec t S o ftware Up date . 3. Enter 1 to select Load RAS code. A messa ge is displa yed s howing fu rther inst r uctions and a sking if you want to conti nue.
Reference Guide for the Model RM356 Modem Router System Mai ntenance 9-11 Blac kl ist The blac klist functi on prevents th e router from re dialing an unr eachable phone numbe r (a number to which it has been una ble to connect ). The router mainta ins a list of phone numbers (up to a maximum of 14) to which it will not make an outgoing call .
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Troubleshoot ing 10 -1 Chapte r 10 T rouble shoo ting This c hapter gives inform a tion about t roubleshooti ng your Model RM356 Modem Router. After each proble m description, instructi ons are prov ide d t o h elp you diagnose and solve the probl em.
Reference Guide for the Model RM356 Modem Router 10-2 Troublesho oting • Connect ed hub or workst ation Make sure that the connec ted hub or workstation is powe r ed on.
Reference Guide for the Model RM356 Modem Router Troubleshoot ing 10-3 If the path is not fu nctionin g correc tly , you could have one of the followi ng problems: • W rong physica l connec tions – Make sure the LAN LED is on for the port atta ch ed to your PC.
Reference Guide for the Model RM356 Modem Router 10-4 Troublesho oting T roubleshooting a Re mo te Node or IS P Con nection T o tr oubles hoot a remote n ode or a n I SP connec tion, fol low these ins tructions: • Place a manual call to the remote node, using Menu 24.
Reference Guide for the Model RM356 Modem Router Troubleshoot ing 10-5 2. V eri fy tha t th e IP ad dres s is sup pli ed cor rectl y in Men u 13 if the rem ote di a l-in use r is negoti ating IP . Check that the re mote dia l-in user is supplying a valid I P addr ess and that the router is assi gning a valid addres s from the I P po ol.
Reference Guide for the Model RM356 Modem Router 10-6 Troublesho oting Resto ring the Default Co nf ig urati on and Passw ord The user can er ase the cur rent configur ation and r estor e defa ults by uploa ding the initializ ation f ile romfi le0 or r omdhcp, which can b e f ound in the direct ory i n which FirstGea r was installed.
Reference Guide for the Model RM356 Modem Router Troubleshoot ing 10-7 Usin g the Pa cket and Log T race Y ou can diagnose PPP connecti on failur es using the packe t tr ace feature of the Model RM356 Mode m Ro u ter. T o in v oke the packet tr ace : 1.
Reference Guide for the Model RM356 Modem Router 10-8 Troublesho oting P acket T race Di splay Fo r mat Data packe ts are time stamped and disp la yed up to the first 32 bytes. PPP message packet s are summariz ed, but their content s are not displa yed .
Technical Spe cification s A-1 Appendix A T e chnical Sp ecifi cations This a ppendix provid es tec hnical s pecifica tions f or t he Model RM356 Modem Router. Ge n eral Sp ec if icatio n Ne two rk Prot oco l an d Sta nda rds Co mp ati bil it y W AN P rotocols: PPP Data a nd Routi ng Protoc ols: TCP/IP , RIP-1, RIP-2, DHCP Mode m St and a rd : V .
Reference Guide for the Model RM356 Modem Router A-2 Technical Spec ifications All r egions (output): 16 V AC @ 1 A output, 22W maximum Phy sical Specifications Dimensions: 253 by 1 81 by 35 mm 9.
Ind ex 1 A A C power ada pte r , conne cting 2- 8 acc ounting funct ion 9-4 Acti on Matc hed/Not Matc hed f i eld Generic Fi lt er Rule menu 8- 8 TCP/IP Filter Rule menu 8-6 Acti ve f ield E dit D i a.
2 Index D def ault conf iguration, restor ing 10-6 Defa ult Dial-in S et up menu 6- 1 Destin a tion f ield, TCP/IP Filte r Rule menu 8-5 Destin ati on IP Addres s fi el d, Edi t IP Static Rout e me nu.
Index 3 IP ad dr ess es and N A T 1-1 2 and t he I nt erne t 1-6 assi gnin g 1-6 , 4-1 masque rading 1-3 pri v ate 1-1 1 IP conf iguration, by DHCP 1-14 IP Mask (destination) f ield, TCP/IP Filter Rul.
4 Index Metri c fie ld Edi t IP S tat ic Ro ute me nu 7-5 Remote Node Netwo rk Layer Opti ons me nu 7- 3 MGR port 2-7 mode , co mmand inte rpr ete r 9-10 Modem Name f iel d, Mode m Setup menu 3-7 M o .
Index 5 R RAS S/ W V ersion, Syst em Ma intenance Status me nu 9- 2 rear panel 2-7 Redi rect to Mode m f ield , System Mai ntenan ce Diagnos ti c menu 9-6 Rem CLI D f ield, Edi t Dial -in User 6-4 Rem.
6 Index T TCP Est ab f i e ld, TC P/ IP Filte r Rule me n u 8-6 TCP/ IP conf iguration, tes ting 9- 6 conf iguring 7-1 networ k, trouble shoot ing 10 - 2 Protoc ol 9-7 re qu ir em en ts 2-4 too ls 9-7.
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