Benutzeranleitung / Produktwartung 4 des Produzenten Avaya
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585-229-7 71 Issue 1 December 2001 DEFINITY ® Network Management Release 4.0 for NT/Windows 2000 Installation and Getting S tarted.
DNM-NT/Wi ndows 200 0 4.0 Insta llation a nd Getting Started December 2001 Page 2 Contents Contents 2 Resources and Noti ces 5 Introduction 5 A vaya Resources 5 Sales and Design Support Center (SDSC) .
DNM-NT/Wi ndows 200 0 4.0 Insta llation a nd Getting Started Contents Decem b er 2001 Page 3 Supported Systems 23 System Requirements 24 DEFINITY Network Management CD-ROMs 25 2 Preparin g to Install .
DNM-NT/Wi ndows 200 0 4.0 Insta llation a nd Getting Started Contents Decem b er 2001 Page 4 4 System Administration 42 Introduction 42 System Commands 43 Start and S top Commands 43 System Health Com.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted Dec em b er 20 01 Page 5 0 Resources and Notices Introduction This chapter contains resources and no tices that are pertinent to the DEFI NIT Y Ne t w o r k Mana gement (DNM) products.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted Resources and Notices Sales a nd Design Support Center (SDSC) Dec em b er 20 01 Page 6 Sales and Design Support Center (SDSC) The Sa.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted Resources and Notices Technical Services Center (TSC) Dec em b er 20 01 Page 7 T echn ical Se rvice s Cent er (TSC ) The T echnical Services Center (TSC) provides supp ort for DNM an d DP A to client teams , field technicians, and cu stomers.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted Resources and Notices References De c em b er 20 01 Page 8 References This secti on contains ref erences to web sites, p hone numbers , and email addres ses for A vaya and third -party vendor s.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted Resources and Notices Avaya References Dec em b er 20 01 Page 9 A vaya References The table below contain s A vaya web sites, phone numb ers, and email addresses for various sour ces.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted Resources and Notices Avaya References Dec em b er 20 01 Page 10 Sales and Design S upport Center (SDS C ) Phone: 1- 888-297-4700, promp t 6 Main web site (requires a pass word ) http://sdsc.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted Resources and Notices Avaya References Dec em b er 20 01 Page 11 T able 2. A vaya re sourc e sit es IN SIDE Fi rewal l Sour ce W eb Sites Documentation and Train ing Information Develo pmen t DNM 4.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted Resources and Notices Vendor Referen ces Dec em b er 20 01 Page 12 V end or References The table be l ow contain s the web si tes for thir d-party ve ndors. T able 3. V endor we b s ites Ve n d o r W eb Sites AIX AIX pa tch es: http://techsupport.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted Resources and Notices Vendor Referen ces Dec em b er 20 01 Page 13 Sun Microsystems, Inc. Main site: htt p://www .sun.com Solutions s ite: http://sunsolve.sun. com Telamon TelA lert Main site: http:/ /www .
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted Resources and Notices System Security Notices Dec em b er 20 01 Page 14 System Security Notices Customers are so lely responsible for the security of their system, network, and access to hardware and softwar e.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted Resources and Notices Toll Fraud Security Dec em b er 20 01 Page 15 T o ll Fraud Securi ty Although DNM and DP A are generally not at r i sk for tol l fraud, customers are solely responsible fo r the security of their entire telecommunications systems.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted Dec em b er 20 01 Page 16 1 1 Overview Introduction DEFINITY Net work Mana gment (DNM) and DEFINITY P roxy Agent (D P A) provi de a complete solution to manag e netw ork resources from a central point of entry .
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 1 Overview Product D escription Dec em b er 20 01 Page 17 Pr oduct Description DEFINITY Proxy Agent DP A is a protocol con version resource. It resides on a s tand-alone personal co mputer and operates on the Unix W are operating system.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 1 Overview Product D escription Dec em b er 20 01 Page 18 DEFINITY Network Manage ment DNM provides you with graph ical and tabular tools to monitor th e status and perf ormance of a net work of DE FINI T Y syste ms.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 1 Overview Product D escription Dec em b er 20 01 Page 19 c Report Manager -- Y ou can defi ne the parameter s for individ u al reports for all or sel ect ed sy st e ms.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 1 Overview New Featu r es Dec em b er 20 01 Page 20 New Fe atures New features, improvemen ts, and chang es to DNM for Release 4.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 1 Overview Network Co nfiguration Scen arios Dec em b er 20 01 Page 21 Network Configuration Scenarios The figu re below show s an example of the network configuration between a DEFI NI TY system, the DP A comput er , and the NT/W indows 2000 on which DNM r uns.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 1 Overview Network Co nfiguration Scen arios Dec em b er 20 01 Page 22 The following figure s hows an example of the netwo rk configuration over IP between a DEFINITY system and an NMS network server .
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 1 Overview Support ed Systems Dec em b er 20 01 Page 23 Supported Systems DNM Release 4.0 s upports bo th SNMP V2 set/get re quest s and SNMP V1 alarm traps for the systems listed belo w: • DEFINITY G3 Release 4.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 1 Overview System Requirements Dec em b er 20 01 Page 24 System Requir ements DNM 4.0 fo r NT/W indows 2 000 operates on Microsoft W indows NT/W indows 2000 4.0 (Service Pack 4 and greater) and Wi ndows 2000 systems.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 1 Overview DEFI NITY Ne twor k Mana gem ent C D -ROM s Dec em b er 20 01 Page 25 DEFINITY Network Management CD-ROMs A vaya delivers.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted Dec em b er 20 01 Page 26 2 2 Pr epari ng to Insta ll DNM Customer Pre-Install ation Checklist Customers m us t comp lete all of the pre-install a tio n tasks before DNM can be installed or upgraded.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 2 Preparing to Install DNM Unders tanding p cAnywhere Secu rity Dec em b er 20 01 Page 27 pcAnywhere. Having it insta lled does not po se a security risk; it mus t be up and running, and be configured to r eceive calls, befor e a remote user can enter t he system.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted Dec em b er 20 01 Page 28 3 3 Installing DNM Introduction This chapter contains the p rocedures to install DEFINITY Network Management (DNM) Release 4.0 as a new o r upgrade installation.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 3 Installing DNM Installation Checklist Dec em b er 20 01 Page 29 Installation Checkli st Installers must comp lete th e installation tasks in the or der pres ented below .
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 3 Installing DNM Technical Verifica tion Checklist Dec em b er 20 01 Page 30 T ech nical V erifi cation Ch ecklist At the completion.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 3 Installing DNM Customer Acceptance Checklist Dec em b er 20 01 Page 31 Custom er Ac ceptanc e Chec klist At the completion of the .
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 3 Installing DNM Installing DNM Dec em b er 20 01 Page 32 Installing DNM This secti on contai ns the proced ure to install a new DEFIN ITY Network Management 4.0 for NT/W in d ows 2000.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 3 Installing DNM Starti ng the Inst al l a tio n De c e mber 20 01 Page 33 S tarting the Installation Complete the procedu re below to install the new DEFINITY Network Managemen t product on the W indows NT/W indows 2000 n etwork serv er .
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 3 Installing DNM Installing the Java Runtime Environment Dec em b er 20 01 Page 34 Installing the Java Runtime Envir onment 4 (If the Java Runtime Environment Installation component was not selected, skip to step 10 ) This will install Java™ Runtim e Envir o nment 1.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 3 Installing DNM Installing the Vers ant ODBMS Dec em b er 20 01 Page 35 Installing the V ersant ODBMS 11 (If the V ersant ODBMS Ins.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 3 Installing DNM Installing the Java Versant I nter fa c e Dec em b er 20 01 Page 36 Installing the Java V ersant Interface 15 (If t.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 3 Installing DNM Installing the Java Versant I nter fa c e Dec em b er 20 01 Page 37 20 Java/V ersant Cu stom Ins tallatio n Screen .
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 3 Installing DNM Installing the DN M Component Dec em b er 20 01 Page 38 Installing the DNM Component 24 Choose De stination L ocati.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 3 Installing DNM Installing the DN M Component Dec em b er 20 01 Page 39 31 (If this is a new DNM install ation for this node, sk ip.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 3 Installing DNM Adding DEF INITY Proxy Agents D e c em b er 2001 Page 40 Adding DEFINITY P roxy Agents DNM collects configuration, fault, and perfo rmance data from DP A through SNMP .
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 3 Installing DNM Removing DNM Dec em b er 20 01 Page 41 Removing DNM This section co nt ains the pro cedu re t o rem ove DEF INITY Ne twor k Management Release 4.0 for N T/W indows 2000 fr om the network server .
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted Dec em b er 20 01 Page 42 4 4 System Administration Introduction Only the system adm ini s tr ato r sh ould edit the files descr ib e d in th is section.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 4 System Administration System Co mmands Decem b er 2001 Page 43 System Commands System administrato rs can execute these com mands. S tart and S top Commands The commands in t he following table g ive the system administr ator additional control of DNM backgro und processes .
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 4 System Administration System Heal th Commands Dec em b er 20 01 Page 44 System Health Commands Administrators and root users can print a process status to check the system health.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 4 System Administration Backing Up and Restorin g the Databa se Dec em b er 20 01 Page 45 Backing Up and Rest oring the Database Only the system adm ini s tr ato r should execute the procedur e to backup and restore the dat abas e.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 4 System Administration Backup De c em b er 20 01 Page 46 Backup Requir ed materials Y ou need the following materials and informati.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 4 System Administration Restore Dec em b er 2001 Page 47 Restore Requir ed materials Y ou need the following materials and informati.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 4 System Administration System Configu ra tio n Files Dec em b er 20 01 Page 48 System Configuration Files The list below contains files that the syste m admin istrator can edit to customize DNM.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 4 System Administration Administer t he Alarm N otification Dec em b er 20 01 Page 49 Administer t he Alar m Notification Only the system adm ini s tr ato r should edit the scripts to enab le the alarm notification features.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 4 System Administration Description of Ala rm Notification Op tions Dec em b er 20 01 Page 50 Description of Alarm Notification Options The tables below outline th e sample scripts availabl e in DNM or from th ird-party vendors.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 4 System Administration Description of Ala rm Notification Op tions Dec em b er 20 01 Page 51 T elAlert option s The table below contains th e descriptions of th e notification options in T e lamon’ s T elAler t product .
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 4 System Administration Description of Ala rm Notification Op tions Dec em b er 20 01 Page 52 Remedy ARS optio n The table below contai ns the descri ption of th e notificatio n option in Remed y’ s ARS product .
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 4 System Administration DEFINITY_ARS Sc ript Dec em b er 20 01 Page 53 DEFINITY_ARS Script DNM looks for the DEFINITY_ ARS script when an ex ception event is created for DEFINITY and MC U managed nodes .
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 4 System Administration DEFINITY_ARS Sc ript Dec em b er 20 01 Page 54 15 Address of external de vice 16 Restart date time 17 Restar.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted Dec em b er 20 01 Page 55 5 5 Getting S tarted Introduction This chapter explains how to start DNM and access the o nline help for more inf ormation on how to u se the product. T o better view th e graphics i n this chapter , use you r zoom tool.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 5 Getting Starte d DNM Graphical Overview Dec em b er 20 01 Page 56 DNM Graphic al Overview Figur e 3.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted 5 Getting Starte d Starti ng the DNM C lient Dec em b er 20 01 Page 57 S tarting the D NM Client T o start DNM, ch oose S tart > Pro grams > A vaya > DEFINITY Ne twork Man agemen t from th e W i ndows Start menu.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted Dec em b er 20 01 Page 58 5 Index A acceptance checklist 31 adding DEFINITY Proxy Agents 40 alarm notification configurin g 49 op t .
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted Index Dec em ber 2001 Page 59 D DEFINITY Network Management alarm notification options , described 50 alarm notification, setting u .
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted Index Dec em ber 2001 Page 60 I installation 32 checklist 29 customer acceptance checklist 31 pre-install checklist 26 services 6 , .
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted Index Dec em ber 2001 Page 61 P PA00 1 30 passwords, ch anging 14 pcAnywhere securi ty 26 protocol co nversion 17 R removing DEFINIT.
DNM-NT /W i ndows 2000 4.0 I ns tal latio n and Get t ing St ar ted Index Dec em ber 2001 Page 62 T Technical Services Center (TSC) 7 technical verification checklis t 30 toll fraud 15 Avaya disclaime.
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