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SL4020 Smar tLink Analog V oIP SoHo Router Getting Star ted Guide Sales Office: +1 (301) 975-1000 T echnical Support: +1 (301) 975-1007 E-mail: support@patton.
Patton Electronics Company , Inc. 7622 Rickenbacker Drive Gaithersburg, MD 20879 USA T el: +1 (301) 975-1000 F ax: +1 (301) 869-9293 Support: +1 (301) 975-1007 W eb: www .patton.com E-mail: support@patton.com T rademark Statement The terms SmartL ink, SmartL ink, SmartW are, and SmartV iew are trademarks of P atton Electronics Company .
3 Summar y T able of Contents 1 General information ...................................................................................................................................... 20 2 SmartLink installation ....................................
4 T able of Contents Summary Table of Contents ........................................................................................................................... 3 Table of Contents ............................................................
5 SmartLink 4020 Getting Started Guide Table of Contents Enabled .....................................................................................................................................................31 Service ..........................
6 SmartLink 4020 Getting Started Guide Table of Contents Select Tunnel to view/modify .........................................................................................................................38 Enable tunnel 1 .........................
7 SmartLink 4020 Getting Started Guide Table of Contents De-Militarized Zone .......................................................................................................................................45 Saving your work ...................
8 SmartLink 4020 Getting Started Guide Table of Contents Saving your work ............................................................................................................................................55 Audio/CODEC Configuration ........
9 SmartLink 4020 Getting Started Guide Table of Contents Ring #1–8 Caller .......................................................................................................................................61 HTTP Digest Setting .................
10 SmartLink 4020 Getting Started Guide Table of Contents Cfwd All Serv Act Keys .............................................................................................................................72 Cfwd Busy Act Keys .......................
11 SmartLink 4020 Getting Started Guide Table of Contents Caller Conn Polarity .................................................................................................................................76 Saving your work .......................
12 SmartLink 4020 Getting Started Guide Table of Contents Fax and Modem Support .......................................................................................................................................89 Voice Services/Features .........
13 List of Figures 1 SmartLink 4020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 2 SmartLink 4020 installation diagram . . . . . . . . . . . . . . . .
14 SmartLink 4020 Getting Started Guide List of Figures 48 Miscellaneous section of Localization window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 49 FXS Port Polarity section of Localization window .
15 List of T ables 1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 2 Calling features . . . . . . . . . . . . . . . . . . . . . . . . . .
16 About this guide This guide describes using the S martLink 4020 router . Audience This guide is intended for the following users: • Operators • Installers • Maintenance technicians Structure .
17 SmartLink 4020 Getting Started Guide About this guide Precautions N otes, cautions, and warnings, which have the following meanings, ar e used throughout this guide to help you become aware of potential problems. W arnings are intended to prev ent safety hazards that could r esult in per- sonal injury .
18 SmartLink 4020 Getting Started Guide About this guide General observations • Clean the case with a soft slightly moist anti-static cloth • Place the unit on a flat surface and ensure free air .
19 SmartLink 4020 Getting Started Guide About this guide < > Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>, <C>, and so on.
20 Chapter 1 General information Chapter contents SmartLink 4020 overview .............................................................................
SmartLink 4020 overview 21 SmartLink 4020 Getting Started Guide 1 • General information SmartLink 4020 over view The S martLink V oIP SoHo R outer (see figur e 1 ) pro vides transparent connectivity for analog phones and fax es to the world of Internet voice.
22 Chapter 2 Smar tLink installation Chapter contents Installing the router ...............................................................................................................................................22 Connecting the SmartLink to the network .
Installing the router 23 SmartLink 4020 Getting Started Guide 2 • SmartLink installation Installing the router Do the follo wing: Figure 2. S martLink 4020 installation diagram Note F or proper ventilation, leave at least 2 inches (5 cm) of clearance at the sides, front, and rear of the unit.
Installing the router 24 SmartLink 4020 Getting Started Guide 2 • SmartLink installation Note The S martLink has automatic MDX (auto-crossover) detection and configu- ration on all Ethernet ports. Any of the ports can be connected to a host or hub/switch with a straight-through wired cable.
Connecting the SmartLink to the network 25 SmartLink 4020 Getting Started Guide 2 • SmartLink installation Connecting the SmartLink to the network Y ou can check the connection with the ping command from the SmartLink to another host on the network.
26 Chapter 3 Home Chapter contents System information ...............................................................................................................................................26 System Uptime .....................................
System information 27 SmartLink 4020 Getting Started Guide 3 • Home System information Figure 4. SmartLink V oIP download and configuration Home page System Uptime Sho ws how long the S martLink has been operating since the last time it was reset. LAN IP Address The IP address of your LAN.
System Status 28 SmartLink 4020 Getting Started Guide 3 • Home System Status SIP Messages Sent T otal number of V oIP SIP messages sent (including retransmissions) SIP Messages Received T otal numbe.
29 Chapter 4 Network—W AN Chapter contents Status .....................................................................................................................................................................30 Interface Status ..............
30 SmartLink 4020 Getting Started Guide 4 • Network—WAN Enable Voice QoS ...........................................................................................................................................35 Assured Bandwidth for Voice ....
Status 31 SmartLink 4020 Getting Started Guide 4 • Network—WAN Status Interface Status Figure 5. Internet Status window Enabled Ye s indicates the W AN interface is enabled and ready to be used. Ser vice Either Routed or Bridged , displays the level of your W AN interface ’ s connection.
Settings 32 SmartLink 4020 Getting Started Guide 4 • Network—WAN Subnet Mask The subnet mask is 32-bit number that filters a destination IP address to determine to which subnet it belongs. F or example, a subnet mask of 255.255.0.0 for a network ID of 192.
Settings 33 SmartLink 4020 Getting Started Guide 4 • Network—WAN Internet Configuration Figure 6. Internet Configuration section of the Settings window Device Operating Mode Choose Router or Bridged depending on your operation. Obtain W AN configuration dynamically Select this option if appropriate.
Settings 34 SmartLink 4020 Getting Started Guide 4 • Network—WAN W AN PPPoE Configuration Figure 7. W AN PPPoE Configuration section of the Settings window Enable PPPoE Select Ye s to enable PPP oE or No to disable PPP oE. Authentication Enter the username and password pr ovided by y our ISP .
Settings 35 SmartLink 4020 Getting Started Guide 4 • Network—WAN MAC Spoofing Configuration Figure 8. MAC Spoofing Configuration section of the Settings window W AN MAC Address (Spoofed) Only available when the unit is under the router mode.
QoS (Quality of Service) 36 SmartLink 4020 Getting Started Guide 4 • Network—WAN Saving your work When you are finished configuring the VLAN settings, click the Sav e Internet S ettings button (see figure 8 on page 35) to save all changes. QoS (Quality of Service) Figure 11.
ToS/DiffServ 37 SmartLink 4020 Getting Started Guide 4 • Network—WAN T oS/DiffServ This sub-page is used to configure the T ype-of-Service/Diffserv byte values which are to be used in the IP header of all transmitted SIP signaling packets and R TP packets.
IPSec Configuration 38 SmartLink 4020 Getting Started Guide 4 • Network—WAN IPSec Configuration This page allows configuration of the device ’ s IPSec (IP security) settings. Figure 13. IPSec Configuration window Select T unnel to view/modify Select the desired tunnel fr om the pop-up menu.
IPSec Configuration 39 SmartLink 4020 Getting Started Guide 4 • Network—WAN Outbound AH Authentication Algorithm HMAC-MD5 or HMA C-SHA1 Outbound AH Authentication Key (HEX) Hex number up to 40 nib.
IPSec Configuration 40 SmartLink 4020 Getting Started Guide 4 • Network—WAN Inbound ESP Authentication Key (HEX) Hex number up to 40 nibbles Saving your work When you are finished configuring tunnel settings, click the Sav e T unnel Settings button to save the changes.
41 Chapter 5 Network—LAN Chapter contents Settings ..................................................................................................................................................................41 Network Settings ................
Settings 42 SmartLink 4020 Getting Started Guide 5 • Network—LAN Settings Figure 14. Network Settings window Network Settings Enter the IP address and subnet mask of your LAN network. Saving your work When you are finished, click the Sav e Settings button to save the changes.
DHCP 43 SmartLink 4020 Getting Started Guide 5 • Network—LAN Server Settings Select Ye s to enable or No disable DHCP . Client IP Address Range Minimum and M aximum limit on the DHCP IP address pool Client Network Information Domain Name LAN domain name provided to DHCP clients during the DHCP OFFER process.
Routing 44 SmartLink 4020 Getting Started Guide 5 • Network—LAN Routing These configuration parameters are for the internal router . Figure 17. Router Configuration window Dynamic Routing Whether or not dynamic routing on the interfaces is enabled/disabled.
Port Forwarding 45 SmartLink 4020 Getting Started Guide 5 • Network—LAN Port For warding Figure 19. Port For warding Configuration window Reserved Por ts S pecifies reserved ports that cannot be for war ded to the LAN.
IP Filtering 46 SmartLink 4020 Getting Started Guide 5 • Network—LAN IP Filtering Figure 20. IP Filtering window Filter IP Range A computer having an IP address that falls within the specified IP address range will not be allo wed to access the Internet.
Service Access 47 SmartLink 4020 Getting Started Guide 5 • Network—LAN Ping Reply Enable/disable PING echo . Saving your work When you are finished configuring settings, click the Sav e Service Access Settings button to sav e the changes.
48 Chapter 6 T elephony Chapter contents VoIP Status ...........................................................................................................................................................50 VoIP Server Registration Status ........
49 SmartLink 4020 Getting Started Guide 6 • Telephony Phone 1 & Phone 2 ...............................................................................................................................................56 User Information ..........
50 SmartLink 4020 Getting Started Guide 6 • Telephony Speed Dial 1–8 Phone Number/IP Dialing ...............................................................................................61 Line 2 Speed Dial Settings .............................
VoIP Status 51 SmartLink 4020 Getting Started Guide 6 • Telephony V oIP Status Figure 22. V oIP Status window V oIP Ser ver Registration Status Current Ser ver Sho ws the current V oIP ser ver . Domain The V oIP domain name is the domain name that is hosting the V oIP server .
SIP 52 SmartLink 4020 Getting Started Guide 6 • Telephony Note After configuring the sections, click the Save SIP S ettings button (see figure 28 on page 55) to save the new configuration.
SIP 53 SmartLink 4020 Getting Started Guide 6 • Telephony SIP Extensions Figure 24. SIP Extensions section of the SIP window Support PRACK method Select to enable SIP PRA CK support. Encode SIP URI with user parameter Select to encode user=phone parameter in SIP URI.
SIP 54 SmartLink 4020 Getting Started Guide 6 • Telephony V oIP VLAN Configuration This sub-page allows configuration of specific VLAN tags that are to be applied to all SIP signalling and R TP packets used for V oIP calls. These VLAN settings will override any general VLAN settings applied to the interface.
SIP 55 SmartLink 4020 Getting Started Guide 6 • Telephony NA T T raversal Figure 28. NA T T raversal section of the SIP window Outbound Proxy IP T ype the outbound proxy IP address pr ovided by y our service provider . Outbound Proxy Port T ype the outbound proxy IP port number pro vided by your service provider .
Audio/CODEC Configuration 56 SmartLink 4020 Getting Started Guide 6 • Telephony Audio/CODEC Configuration Figure 29. Audio/CODEC Configuration window CODECS • Selected column: Check the codecs t.
Phone 1 & Phone 2 57 SmartLink 4020 Getting Started Guide 6 • Telephony Phone 1 & Phone 2 The Phone 1 and Phone 2 windows contains the follo wing sections: • U ser Information (see figur .
Phone 1 & Phone 2 58 SmartLink 4020 Getting Started Guide 6 • Telephony Port S pecify the signaling port. CallerID Name Input the caller ID name. Password Input the passwor d. Supplementary Ser vice Settings These settings enable or disable each of following calling features.
Phone 1 & Phone 2 59 SmartLink 4020 Getting Started Guide 6 • Telephony Call T ransfer Ser v Enable call transfer service—This ser vice allo ws you to transfer calls to another number . IP Dialing Ser v Enable IP dialing service—This ser vice allo ws user addresses formatted as aliases or e-mail addresses to be used to make calls.
Phone 1 & Phone 2 60 SmartLink 4020 Getting Started Guide 6 • Telephony Dial Out T ype Figure 32. Dial Out T ype section of Phone 1 or Phone 2 window Dial Out T ype This syntax allows for the implementation of H ot-Line and W arm-Line ser vices.
Phone 1 & Phone 2 61 SmartLink 4020 Getting Started Guide 6 • Telephony Selective Call Forward Settings Figure 34. Selective Call For ward Settings section of Phone 1 or Phone 2 window Incoming caller #1–8 U p to 8 incoming calls can be selected for call forwarding.
Speed Dial 62 SmartLink 4020 Getting Started Guide 6 • Telephony Figure 37. HTTP Digest Setting section of Phone 1 or Phone 2 window Saving your work When you are finished configuring settings, click the Save button (see figur e 37 ) to save the changes.
Speed Dial 63 SmartLink 4020 Getting Started Guide 6 • Telephony Line 2 Speed Dial Settings Speed Dial Ser v Enable S peed Dial S ervice. Speed Dial 1–8 Phone Number/IP Dialing T arget 1–8 phone number (or URL) assigned to speed dial.
64 Chapter 7 System Chapter contents Set Security Password ............................................................................................................................................66 Web Page Protect ................................
65 SmartLink 4020 Getting Started Guide 7 • System DND Act Keys ..........................................................................................................................................72 IP Dialing Act Keys ........................
66 SmartLink 4020 Getting Started Guide 7 • System Write Community ....................................................................................................................................76 SNMP System Configuration .....................
Set Security Password 67 SmartLink 4020 Getting Started Guide 7 • System Set Security Password Figure 39. Set Security Password window W eb Page Protect Enable or disable web access protection. New Root Password T ype the password for administrator .
Configuration 68 SmartLink 4020 Getting Started Guide 7 • System Configuration Figure 40. Configuration window Logging Enable Syslog Enable or disable system logging. Syslog Ser ver S pecify the syslog server IP address. This feature specifies the ser v er for logging IAD system information and critical events.
Manual Upgrade 69 SmartLink 4020 Getting Started Guide 7 • System Manual Upgrade F or both HTTP and TFTP methods, the device will reboot itself into the do wnloader mode if the main appli- cation is executing, and proceed with the R OM file download and permanent write of the application to the device ’ s flash memory .
Localization 70 SmartLink 4020 Getting Started Guide 7 • System Auto Upgrade Protocol Select the protocol for auto upgrade Upgrade Server S pecify the auto upgrade server IP address Auto Upgrade URL S pecify the auto upgrade server by URL. This field is dependent on the auto upgrade ser vice package installa- tion.
Localization 71 SmartLink 4020 Getting Started Guide 7 • System Dial T one Played when prompting the user to enter a phone number . Prompt T one Played when prompting the user to enter a call forward phone number . Confirm T one This should be a brief tone to notify the user that the last input value has been accepted.
Localization 72 SmartLink 4020 Getting Started Guide 7 • System Supplementary Ser vice Keys Note F ollowing function key must be start by ‘*’,’#’ character , or f(flash hook) and follow a 1 or 2 numeric digit(s).
Localization 73 SmartLink 4020 Getting Started Guide 7 • System Dist Ring Act Keys Dist Ring specified after the activation key . W arm Line Act Keys W arm Line specified after the activation key . DND Act Keys DND Act specified after the activation key .
Localization 74 SmartLink 4020 Getting Started Guide 7 • System Conference Keys Conference function key . Conference Drop Keys Drop confer ence call function key .
Localization 75 SmartLink 4020 Getting Started Guide 7 • System Ring Setting Figure 47. Ring Setting section of Localization window Ring W aveform S pecify the ring tone waveform. Ring Frequency S pecify the ring tone frequency . Ring V oltage S pecify the ring tone voltage.
SNMP Configuration 76 SmartLink 4020 Getting Started Guide 7 • System FXS Port Polarity Configuration Figure 49. FXS Port Polarity section of Localization window Idle Polarity P olarity before call connected. Caller Conn Polarity P olarity after outbound call connected.
SNMP Configuration 77 SmartLink 4020 Getting Started Guide 7 • System SNMP Community Configuration Read Community The community name used by the SNMP manager when reading SNMP data items from a client MIB.
Reload 78 SmartLink 4020 Getting Started Guide 7 • System Reload Figure 51. Reset window Chose the Reset and execute Main A pplication option, for execution of the main application which y ou have configure, once you r eset the system. Chose the Reset and execute Do wnloader A pplication option, to being downloading, once you reset the system.
79 Chapter 8 Documentation Chapter contents Introduction ..............................................................................................
Introduction 80 SmartLink 4020 Getting Started Guide 8 • Documentation Introduction Clicking the Documentation link (see figure 52 ) connects to the P atton website to display the most current ver- sion of the SmartL ink 4020 Getting S tarted Guide in por table document format (PDF).
81 Chapter 9 Logout Chapter contents Introduction .....................................................................................................
Introduction 82 SmartLink 4020 Getting Started Guide 9 • Logout Introduction Clicking the Logout button (see figure 53 ) exits you from the S mar tLink management utility and r eturns you to the password verification page (see figur e 54 ). Figure 53.
83 Chapter 10 Contacting Patton for assistance Chapter contents Introduction ..........................................................................................................................................................83 Contact information .
Introduction 84 SmartLink 4020 Getting Started Guide 10 • Contacting Patton for assistance Introduction This chapter contains the following information: • “Contact information ” —describes how to contact P atton technical support for assistance.
Warranty Service and Returned Merchandise Authorizations (RMAs) 85 SmartLink 4020 Getting Started Guide 10 • Contacting Patton for assistance Out-of-warranty ser vice P atton ser vices what we sell, no matter ho w you acquired it, including malfunctioning pr oducts that are no longer under warranty .
86 Appendix A Compliance information Chapter contents FCC Warning .......................................................................................................................................................86 CE-Mark Warning ...............
Compliance 87 SmartLink 4020 Getting Started Guide A • Compliance information Compliance EMC Compliance: FCC P ar t 15, Class B EN55022, Class B EN55024 Safety Compliance EN60950-1 FCC W arning This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to P ar t 15 of the FCC R ules.
88 Appendix B Specifications Chapter contents Voice Connectivity ................................................................................................................................................89 Connectivity .........................
Voice Connectivity 89 SmartLink 4020 Getting Started Guide B • Specifications V oice Connectivity 2-wire Loopstart, RJ-11/12 Short haul loop 1.1 km @3REN Caller-ID T ype-1/2 FSK and ITU V .
Voice Services/Features 90 SmartLink 4020 Getting Started Guide B • Specifications V oice Services/Features Call forwarding Call transfer Call hold Call waiting 3-way calling IP Services IPv4 router.
91 Appendix C Dial plans Chapter contents Introduction ..........................................................................................................................................................93 Sample Dial Plans .....................
Introduction 92 SmartLink 4020 Getting Started Guide C • Dial plans Introduction The H.323 and SIP code will allow pro visioning (via web bro wser) of the dial plan. A dial plan gives the unit a map to determine when a complete number has been entered and should be passed to the gatekeeper for reso- lution into an IP address.
Sample Dial Plans 93 SmartLink 4020 Getting Started Guide C • Dial plans • 2-digit star services (e.g. 69) • 10-digit long distance prefixed b y 91 • International numbers starting with 9011+variable number of digits. Dial plan for this is: (0T|00T|[3-5]xxx|8xxxxxxx|*xx|91xxxxxxxxxx|9011x.
94 Appendix D Calling Features Chapter contents Introduction ..........................................................................................
Introduction 95 SmartLink 4020 Getting Started Guide D • Calling Features Introduction The SL4020 family supports advanced calling features that can be turned on and off from phones attached to the SL4020 (see table 2 ). Note Y our telephony ser vice pro vider must enable your service for these calling features to work.
96 Appendix E Ring Cadence Configuration Chapter contents Introduction ...............................................................................
Introduction 97 SmartLink 4020 Getting Started Guide E • Ring Cadence Configuration Introduction The following is a sample ring cadence patter configuration: Timeval ::= time in milliseconds Repeat.
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