Benutzeranleitung / Produktwartung 7000 des Produzenten Worth Data
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This equipment has been tested and found to co mply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against har mful interference in a residential ins tallation.
T able of Contents I ntroduction......................................................................................................................................................... ... ..4 Differences..............................................
Introduction The 7001 RF T erminal is a low cost, eas y-to-use radio frequency interactive terminal which communicates with PCs (or an y c omputer) b y RS-232 serial port. This new terminal offe rs unprecedented power and ease of use, while maintaining compatibilit y with programs written for the older W orth Data T erminals.
• Speaker volume is controlled b y the RF T erminal's Setup menu. • The 7000 Series does not have a choice of bat tery types. It comes with a built-in Li-Ion rechargeable battery . T he battery is charged by the same power supply that is used with the Base Station.
Installation Components The components in your R/F T erminal s ystem will vary according to the configuration of your system. Y our R/F T erminal shipment should contain at least: • An RF T erminal T7001 or L T7001 - If the R/F T erminal is an L T7001 model, it will have an int egrated laser scanner built-in to the body of the terminal.
out to the serial port, which then passes this data on to the Base station. The Base station then broadcasts the message to the terminal, causing the terminal to display the message to the user .
R/F T erminal Operation Using the RF T erminal keypad… The R/F T erminal is turned on b y pressing the green ON/OFF button located in the upper left- hand corner of the R/F T erminal keypad. It is a good idea to full y char ge the R /F T erminal before you use it the first time to make sure the batter y charged.
be significantly shorter than when the device was new , th e battery should be replaced. If you have the optional “gun” handle with the extended batt ery then both batteries should be replaced at the sa me time. The main battery is a common digital camera battery sold as Fujifilm NP-120 or Pentax D-LI7.
R/F T ermi nal Menu Functions Upon power-up, t he R/F T erminal displa ys the following opening screen: R/F TERMIN A L L T7001 FIRMW A RE: Uxxx – HWyy -Rzz USA CH A NNEL: 0 TERM ID: 0 HIT ANY KEY T O CONTINUE (T he op eni ng sc r een ca n be b ypa sse d up on p ow er u p.
step. Y ou can use the F1 key to exit and SIGN OUT when using a T wo-W ay comm unication program running on the host computer . The entire mode menu can be skipped (see Chapter 2 ; RF System Setup ), causing the R/F T erminal to automatically SIGN-ON or go to ONE-W A Y m ode on power up.
• R/F TERMINAL EPROM LOADER HELP • R/F TERMINAL EPROM LOADER • UNINST ALL See Appendix D ; Firmwar e Upgrades for details on how to use the EPROM Loader programs (W indows).
RF System Setup The RF T erminal can be configured using the T erminal Setup Menu. Most users do not need to change anything in the setup. The most commonly changed setup parameters are the T erminal ID (especially if you have more than 1 terminal) and the Channel (if you are adding an additional Base station).
SPE A K ER SETTINGS 5 L A SER SETTINGS 6 LCD SETTINGS 7 OTHER SETTINGS 8 SYSTEM TOOLS 9 DONE/EXIT 0 Select the option you want to set or verif y or press 0 or the F1 key to exit back to the MODE MENU.
ID , select option 2 on the ke y pad after which a box will appear where you can enter the desired T erminal ID. Enter one character for the T erminal ID . RF T erminal C hannel Default Channel 0 • The terminal's radio operates b y "frequency hopping" spread spectrum.
• Several special ke y s on the RF T erminal ke ypad can generate a response automatically , sending a separate message to the host b y simply pressing the appropriate control key (without pressing the ENTER key afterward). This allows for simple and fast scrolling by the operator .
• Enabling use of the Mod 43 check charact er requires that the last character of your bar code confor m to the Mod 43 check character specifications. See Appendix E; Code 39 for more informat ion. Enable transmission (6) will send the check digit data along w ith the rest of the bar code data to your computer .
UPC-E / E A N- 8 Options UPC-E First Digit ON OFF 1 EAN-8 First Digit ON OFF 2 UPC-E Check Digit ON OFF 3 EAN-8 Check Digit ON OFF 4 UPC-E Expanded ON OFF 5 UPC-E1 ON OFF 6 • Use setting 1 and 2 to enable or disable the UPC-E or EAN-8 first digit. • Use setting 3 and 4 to enable or disable the UPC-E or EAN-8 check digit.
th e bar c od e d at a t o t he co mp ute r . • 2 of 5 is so susceptible to misreads that the RF T erminal adds an additional safeguard - it can be configured to look for fixed-length data only . • The default setting of 06 causes the RF T er minal to read only 2 of 5 codes that are 6 digits in length.
Other Bar Code Options Storage T ek Label ON OFF 2 Labelcode 5 ON OFF 3 Labelcode 4 ON OFF 4 Bar Code ID's ON OFF 5 The Storage T ek T ape Label code is a proprietar y variation of Code 39 code used for the storage of computer data tapes. Enabling the tape label code does not disable reading of Code 128 or Code 39 bar codes.
y our se ri al Pri nt er sup po rts it . I t DOE S N OT a pply t o the Ca me o and QL 3 Pri nt er s. • Settings E and F pert ain to the way the RF T erminal handles illegal statements coming from the host computer . RF T erminal software versions prior to 9.
Speaker Settings Speaker Options Beep V olum e OFF 1 Low 1 Medium 1 High 1 The default volume of the “Beep” is Medium. Each time you press the “1” ke y you will hear a beep at the different volume settings. When you are happy with the loudness of the beep tone, press 0 or F1 to exit.
to t ry an d rea d a co de . T hi s op ti on is us ef ul fo r try in g t o r ea d p oo r qu al ity co de . T he de fa ul t b eam t ime i s 2 se co nd s. A imi ng Dot Duration Aiming Dot Duration (in 1/10 seconds) 00 – 99 3 • This parameter applies to the buil t-in internal laser .
Other Settings Preamble Preambles are user-defined data that is attached to the beginning of data (bar code or ke yed) that is transmitted to the host b y the RF T erminal. For example, if you set a preamble of @@ and scanned bar code data of 12345 , @@12345 would be transmitted to the host.
le ngt hs , no d ec ode wi ll r es ul t. En t er ing d at a b y ke yp ad is no t a ff ec te d. Postamble Postambles are user-defined data that is attached to the end of data (bar code or ke yed) that is transmitted to the host by the RF T erminal.
Characters This setting allows the RF T erminal to output chosen ASCII characters in place of the actual characters entered. For example, if you scanned the number 1 ( hex 31 ) and w anted the RF T erminal to output hex 92 instead, you would enter 3192 for the Characters parameter .
Base and Relay Setup The Base and Relay Setup is onl y accessible via the RF 7000 Configuration Utilit y included on the Utilities CD that came with your RF T erminal. Y ou can also download the utilit y from our website at: http://www .barcodehq.com/ downloads.
Y ou ca n en abl e a Sec ur it y Cod e fo r ei the r a Bas e or a R el ay . Th e Sec uri ty Co de ne ed s to b e t hre e ch ara ct ers an d w he n e na bl ed, re qu ir es a ny one w an tin g t o mak e a ch an ge to th e Ba se o r Re la y t o e nt er thi s 3 -c har act er c od e.
the best locati on fo r the Bas e Sta ti on. The si te sur vey eval uates the si gna l str eng th of a num ber of te st pac kets t hat a re exc hange d betw een the B ase a nd T er mi nal . Th e hig her the nu mber , th e more succ essful y our com muni catio ns wil l be f rom t hat ar ea.
Lets suppose that a RF T erminal and a Base Stat ion have been processing data b y sending prompts and data back and forth as described in example 1. The Base Station sends a data prompt to the RF T er minal, the RF T er minal transmits the operator-entered data back to the Base Station.
Mod e . O nce t he RF T ermi nal tr ans mi ts dat a t o the Base Stat ion, the Ba se Sta tion ack nowle dges rece ipt of the inf ormati on by echoi ng bac k the dat a to t he T e rmi nal that sen t i t, al ong wi th a b ee p.
Survey mode displays the success rate of sending 100 packets to the Base. T he higher the number , the more successful your communications will be fro m that area. Site Survey does not require your Base Station be attached to your Host Computer . All you need is your Base Station, 5v power supply and RF T erminal.
• Make sure all other Base Stations are turned OFF . • Mak e s ure that the Ba se St ati on and RF T e rminal you are u sin g are set to th e sam e chan nel. B ase St ation s and RF T e rminal s are sh ipp ed fr om the facto ry se t t o chan nel 0.
Relay Stations Since the range of the L T7001 T erminal is quite large you probably won't need a relay unless you must have coverage in more than one location that is dif fi cult to cover with a single base. An example of this would be inside two or more metal buildings where a base w ould be in one building and a relay in the other .
At this point, the RF T erminal puts out the “who can hear me” message. The RELA Y n C A NNO T BE HE A RD message usually indicates a cabling proble m and should be checked out immediatel y . Sometimes a Rela y gets a response from the Base Station that is partial data or garbage.
The bottleneck could partiall y be the serial port baud rate in high volume applications. The default baud rate is 9600 baud; you can increase this up to 115,200 baud, but the greater the baud rate, the less the RS-232 cable distance allowable. The gating factor for the application is almost always going to be the application pr ogram.
Command without an ID All of these error conditions are detailed in the next chapter . Don’ t forget to program for them; this is a common mistake. Failure to trap the m will give create very strange, unpredictable results. Even though you don’t think your code will ever make a mistake, take advantage of feedback that the Base Station provides.
Programming for the RF T erminal The four levels of programming support offered for the RF T er minal are: • Low Level ASCII sequences sent to and from the Base S tation by the user program reading/writing to the serial port. • Low Level ASCII sequences sent to and from the Base S tation using DLL for W indows for serial port reading/writing.
Here is a listing of valid commands and exa mples: Command characters Command function *@ Reinitializes all terminals 3@ Reinitializes T erminal #3 1@B n Make T erminal #1 beep n (1-9) times 2@C0 * Clears the entire screen (4, 6 or 15 lines) on T erminal #2.
The color codes are: 0 = AQU A 1 = BL A CK 2 = BLUE 3 = FUCHSI A 4 = GR A Y 5 = GREEN 6 = LIME 7 = MAROON 8 = N A VY 9 = OLIVE A = PURPLE B = RED C = SIL VER D = TE A L E = WHITE F = YELLOW Here are s.
background for all lines. The total height of the lines will be (1x16)+(3x24)+(1x32)+(1x16)+(2x32)=200 pixels: this is line 1 this is line 2 this is line 3 this is line 4 this is line 5 this is line 6 this is line 7 this is line 8 The active colors change whenever cb is rec eived in a prompt.
For example, the command @1,1,1, Enter Quantity would display Enter Quantity starting at position 1 on line 1, then wait for the operator to enter their data.
The @S command (for serial output) statement cannot be combined with any other command - even clear ( @C x ) commands. After a @S command is successfull y completed, the Base Station sends back to the host the RF T erminal ID followed b y a CR (ASCII 13).
a carriage return) back to the Host computer . • The “Clear lines” command (@Cx) for th e 4 line displays differ slightly from the “Clear lines” command for the current 6 line displays.
Base Station to Host Formats The basic format of a message that is transmit ted from Base to Host is fairly simple: Byte position Function Possible values 1 RF T erminal ID 0-9, A-Z, a-z, - = 2+ Data .
a valid command - remember that all mess ages must end with a request for data input. The host should then expect a response from the terminal of T erminal ID + DA T A (none if only pressing ENTER ke y) + CR .
Ch ec k yo ur pr ogr am fo r th e s eq ue nc e err or b ef or e st ar ti ng ag ain . Th e ho st pr og ra m wi ll ha ve to re in iti al iz e t he Ba se S tat io n or y ou w ill h ave to cy cl e p owe r on t he Ba se S ta tio n a nd h av e the T e rm ina l S ig n O n a ga in i n or de r to co nt inu e.
A utomatic Check Back When a terminal checks back in to see if there is a change in instructions, the host can send back the same prompt or send back a new prompt. The check back occurs according to the time specified in the T er minal's setup, (specified in increments of 5 seconds).
The ST A TUS key is reserved to only display the T ime and Date. The Control keys can be used without pressing the EN TER key by using the Control Keys Only T erminal Setup parameter .
PromptCOM/ActiveX Drop-in components are tools that are added to your progra mming environment "tool kit". There are a variety of different technologies around for implementing a drop-in component such as VBX (for V isual Basic) and VCL (for Delphi and C Builder) and COM (ActiveX).
• Methods are function calls used to issue co mmands and access features of the drop-in component. An example of a method is sending an Input command to the terminal. • Events are function definitions placed in y our appli cation’ s source code.
ComStopBits V alid values: 1, 2 Definition: This is a serial port setting and must match the base station setting. WDter m may allow other settings but those listed here are the only ones compatible with current version base stations.
InputKeyBd Parameters: line, position, pr om pt, shifted, timestamped InputKeyBdColor (15-line terminal only) Parameters: line, position, pr om pt, shifted, timestamped,FG,BG Function: This instructs the ActiveT erminal to display the prompt at line and position and wait for data to be entered from the ter minal keypad only .
Function: This instructs the ActiveT erminal to display the prompt at line and position and wait for data to be received through the terminal serial port. W a iting for serial input can be bypassed b y pre ssing the enter ke y on the terminal which will send an empty data string to the host (fires the OnT ermData event handler).
SendFormat (15-line terminal only) Parameters: FGcolor , BGcolor Function: Sends to the ActiveT erminal the current Format Definition as created by one or more calls to the DefineFormat method. It also sets the user-default display foreground and background colors.
T er minal ID is always passed as 0-63. A T erminal ID value of 99 indicates an error . Once you have the event handler skeletons, you can proceed to add whatever functionality you desire to each event. Y ou m ust call the OpenDevice method before any events can be fired.
method call before WDter m can respond to another keypress on the terminal. OnT ermDownArrow Data passed: terminal Event: The down-arrow button has been pressed on a ter minal. Y ou must issue another Input method call before WDter m can respond to another keypress on the terminal.
PromptNET TCP/IP Active X Controls Pro m ptNET/ActiveX is a drop in COM component that allows programmers to easily add the abilit y to send prompts to and receive data from their R/F T erminal via an RF Base Station across a TCP/IP network connection.
Before making any WDIPterm method calls in your application, make sure to set the ServerOn propert y to "true". T est For Good Comm unication Implement an event handler for On T ermBaseR egister that causes a beep or displa y s a message w hen called.
Properties - TCP/IP COM Properties are the various configuration variabl es used by the WDIPterm control. They are directly assignable in your application (eg. "WDIPterm.ServerOn = true") and can be set in your development environment’ s object browser .
the end key on the terminal. A termID+CR will be sent to the host. InputY esNo Parameters: basename, channel, terminal, line, posit ion, pr ompt Function: This instructs the terminal attached to clien.
effect. PlayV oice Parameters: basename, channel, terminal, msgnum Function: This instructs the terminal attached to client basename on channel to play voice message number msgnum . Msgnum may be a value from 1 to 99. Must be followed by an " Input " method call to take effect.
Data passed: basename, channel, terminal Event: A four -line terminal has signed in on channel at client basename . T er minal ID is passed in terminal . OnT ermSignOut Data passed: basename, channel, terminal Event: A terminal has signed out on channel at client basename .
Data passed: basename, channel, terminal Event: The BEGIN button has been pressed on a ter minal. Y ou must issue another Input method call before WDIPterm can respond to another keypress on this terminal. OnT ermEndKey Data passed: basename, channel, terminal Event: The END button has been pressed on a ter minal.
Portable Printers Cameo and QL 3 Common Information Both of these printers are stocked b y W orth Data for the convenience of our users who need portable printing. These printers do not require an y special protocol; they do not require the “wake-up b yt e” as do other printers.
So, when the RF T erminal transmits the data to the host, it will be in the following format: RF T erminal ID + T1: DA T A + CR or RF T erminal ID + T2: DA T A + CR or RF T erminal ID + T1: DA T A + T2: DA T A + CR For fu rth er inf ormati on, s ee y our Prin ting Sys tems Pr ogra mming M anual on th e CD R OM shi ppe d wit h t he pri nter .
V oice Message Operations The RF T erminal’ s exclusive use of voice prompts allows you to overco me problems such as literacy , language and lighting. W ith proper planning, voice prompting can enhance your RF T erminal application, making it faster and simpler .
Default V o ice Messages He re a re th e def au l t me ssa ges a nd t he nu mbe rs th ey ar e rec or de d u nd er : Message Recorded Message # Prompt ITEM #01 QUANTITY #02 Error messages LOW BA TTERIE.
T roubleshooting General Considerations Site T est The most basic tool for troubleshooting is the Site T e st at 50 feet range. (See Chapter 4 for the details on how to do a Site T est). If the Site T est fails at close range (50 feet), you have found the problem.
• The cable between the Base Sta tion and host computer is bad. T ry the test with extension cables removed. • The host COM port is bad or assigned to another devic e driver installed. T ry another COM port or try another computer . • RAREL Y!!! The RS232 chip on the Base Station is bad.
• T wo or m o re terminals with the same ID can generate all kinds of strange messages including those shaded above. • T w o bases on the same channel are big tr ouble . Sometimes you get an error message and after check ing, everything on the Base seems to be set OK.
especially in warehouses or grocery stores with tall shelving. A Base Stati on mounted on the wall with the antenna parallel to the floor is the worst position. • In an unobstructed outdoor area a range of 3.3 miles or great er “line-of-sight” is possible but indoor “obstructed” range will be much less.
I g et e x t r a c ha r a c t er s at t h e b eg in n in g o r en d of m y b ar c o d e d at a. .. • Clear the Preamble and Postambl e settings. I have very poor read rates when scanning bar codes.
equipment in front of you and be prepar ed to e xplain your proble m in detail to the T echnical Support Engineer . • The Engineer ma y ask y ou to go through some troubleshooting procedures w hile on the telephone. This will help them determine what is wrong and what the course of action should be.
Channel and Jumper Changes Opening a Base As preparation for changing the Channel on a B ase Station or changing the Base to operate as a Rela y , the case must be opened to expose the circuit board with the switches and jumpers. Be sure you disconnect power before opening the case.
Channel Changes T o det ermine the current channel of a Base Station , power up the Base and watch the LED light on the front of the unit. On power UP , a Base LED will blink "channel +3" times. For example, a unit that blinks 5 times on power up is operating on channel 2 .
T o ad d ad dit ion al Re la y s, yo u mu st “m ult i-d ro p” th em of f a s in gl e b us li ne run ni ng f ro m t he un lab ele d po rt o n th e B as e st at io n.
Incorr ect Routing for W iring Relay Station RS422 Pin-outs The R/F Relay Stations are connect ed by twisted pair wire -- use Belden 1227A1, Cat 5 w ir e, or equivalent.
Because relay cabling is often troublesome, we supply a test cable for isolating the user-made cable from the process. This test cable is so short that it doesn’t foll ow the rules of twists on the previous page – it is just a Ethernet patch cable for node, but adequate for testing the relay .
• If the Base is first in a string, (not in the middle or end of a string), set the 422 jumpers to Base w/RS- 422 termination . • The last Relay in each string should have its jumpers set as a Relay w/RS-422 termination. Any Relay that is not the last relay in the string would not be terminated.
Mod 8 RJ45 Function DB 9 Female 1 Shell (chassis ground) S hell 2 Transmit Data 2 3 Receive Data 3 4 Signal Ground 5 F36 9 pin cable If you plan on building your own extension cables, you must use well shielded cable and you cannot use twisted -pair cable.
T er minal Utilities Disk. If you have received a disk with the latest fir mware or have downloaded the firmware from our website, www .bar codehq .com , download the firmware into the RF T erminal b y following the instructions on the screens of the program for a normal T erminal fir mware update.
can vary from a low of .75 characters per inch (cpi) to a high of 9.4 cpi. There should be a ¼" " quiet zone " (white space) to the left and right of the bar code. Code 39 uses an asterisk ( * ) as a start and stop character . This character must precede and follow the data in the bar code.
Full ASCII Extension to Code 39 " Full-ASCII Code 39 " expands the Code 39 character set to include all 128 ASCII characters. Symbols 0-9, A-Z and punctuation characters and are identica l to their Code 39 representations.
Accumulate Mode must be turned on using the bar coded S etup Menu or by using the keypad. Accumulate Mode is located in the Code 39 parameters. Choos e 4 to Enable or 5 to Disable this feature. This numeric Code 39 "Barpad" illustrates ACCUMULA TE Mode.
a12345b Codabar Specifications Codabar is widely used in libraries, blood banks, the cotton industry and transportation industries. Its' character set consists of nu mbers 0 through 9 , and punctuation characters + . - / : and $ . S ymbols a, b, c, d, t, n, * and e are used as start and stop characters.
The UCC Serial Shipping Container Code specification calls for a 19 digit UCC/EAN 128 code with an additional Mod 10 Check digit (20 digits in all). The Mod 10 Check digit is calculated the s ame as the Interleaved 2 of 5 example in Appendix D .
Interleaved 2 of 5 Code is so susceptible to part ial scans being interpreted as valid reads that we reco mmend at least one of the following safeguards: • Use one length of I 2 of 5 code. Using one length of data a llows you to tell the RF T erminal to look for one length of I 2 of 5 code only .
EAN is an international superset of UPC. EAN-13 has 13 digits, w ith the first two digits representing a country code. The final digit is, as with UPC, a check digit. EAN-8 is a shorter version on the EAN-13 code containing seven data dig its and ending again with a checksum.
chec k dig it. Fo r e xample , a b ar cod e con tainin g the numbe rs 9780 55337 062 153 495 w ould t ransm it as 055 337 0626 in t he IS BN for ma t. The RF T erminal has the option of trans mitting in the ISBN format.
sixth digit: If the code ends in: UPC-E Data Insertion Digits Insertion Position 10 digit code 0 abcde 0 00000 3 ab 00000 cde 1 abcde 1 10000 3 ab 10000 cde 2 abcde 2 20000 3 ab 20000 cde 3 abcde 3 00.
• New Check Digit 0 • Data with check digit is: 823450 The MSI Mod 1 1 check digit is calculated as follows: The example bar code data is: 943457842 • Assign a checking factor to each number , starting with the units position of the nu mber (in this example, the 2 ) up to the highest order position (the 9 ).
T o s can a bar code using your laser scanner , (whether it be a handheld or integrated) • put your RF T erminal in One-W a y mode with the host computer program not running; or even unplug the serial cable, • point the laser scanner at the bar code at about 6” away .
ASCII Code Equivalent T able The 128 ASCII codes, their 3-digit decimal equivalents and 2-digit hex equ ivalents are detailed in the below table. char hex 3 digit ASCII char hex 3 digit ASCII char hex.
• The 7000 series RF T erminal does not have a choic e of battery types. It comes with a built-in Li-Ion rechargea ble batter y . The 5000 series Base 5V power supply is now used to char ge th e battery on the T erminal as w ell. A full charge cy cle takes 2-3 hours.
Ein wichtiger Punkt beim Kauf des Geräts Worth Data 7000 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Worth Data 7000 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Worth Data 7000 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Worth Data 7000 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Worth Data 7000 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Worth Data 7000 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Worth Data 7000 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Worth Data 7000. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Worth Data 7000 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
