Benutzeranleitung / Produktwartung S700 des Produzenten BenQ
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BenQ S700 Mobile P hone U ser’ s Man ual.
Copy r ig ht © 2004. BenQ Corporation. All rights reserved. No part of this publication may be r eproduced, transmitted, transcribed , stor ed in a retrieval system or translated into any language or.
Safety Information i Safety Infor mation Fo r your safety , please read the guid elines belo w carefully before y ou use your phone: Exposure t o Radio F requency Signals Y our wireless handheld portable telepho ne is a low po wer transmitter and receiver .
ii Safety Information Antenna Care U se only the supplied or approv ed replacement antenna. U nauthorized antennas, modificatio ns or attachments ma y damage the phone and viol ate FCC regula tions. Phone Operat ion • No rmal P osition: Hold the phone as y ou would any other t elephone with the antenna pointed up and ov er your shoulder .
Safety Information iii • Give full attention to driving- -drivi ng safety is your first respon sibility . • U se hands-free operation, if available. • Pull off the road and p ark before maki ng or answering a call if driving condit ions so re quire.
iv Safety Information Other Medical Devices If you use an y other personal medical device, consult the manufacturer of your de vi ce to dete rmin e if th ey a re adequ ately sh ielde d from ex ternal RF energy . Y our physician ma y be able to assist you in obtai ning this inform ation.
Safety Information v Areas with a potentially explosive atmosphere are ofte n, but not always clearly marked. They include fueling ar eas such as gasoline stati ons; below deck on boats; fuel or chemi.
vi Safety Information.
vii Table of Contents Table of Contents Safety Information ........................................................... i 1. Preparing Your Phone For Use ................................... 1 Inserting a SIM Card .......................................
viii Table of Contents Making a Phone Call .......................................................... 34 Ending a Phone Call ........................................................... 34 Answering a Phone Call ........................................
ix Table of Contents SMS ......................................................................................... 74 Editing and Sending a New Short Message ...... ......................... 74 Receiving and Reading a Short Message ...................
x Table of Contents Find ....................................................................................... 106 Add ........................................................................................ 106 Copy ................................
xi Table of Contents Puzzle Game ......................................................................... 120 Breakout !.............................................................................. 122 Project E.N.D. ................................
xii Table of Contents Hour Minder ........................................................................ 143 USB Connection ................................................................... 143 miniSD Reader .............. ........................
xiii Table of Contents Backlight ........................ .......................... .......................... ........ 164 Backlight Period ...................................... .......................... ........ 164 Call Settings ................
xiv Table of Contents 6. Care and Maintenance ............................................ 181 7. Troubleshooting .....................................
Preparing Y our Phone For U se 1 Pr epar ing Y our Phone Fo r U se Inser t ing a SIM Card 1. T urn the phon e ov er , and release the battery latch. Lift the batt ery off the phone. 2. S lide the SIM card into the SIM card slot, with the SIM card's metal contacts facing down and the cut corner at the top right.
2 Preparing Y our Phone For Use Installing a Battery an d Charg ing the Phone 1. With the batt ery's metal contacts facing down, align the protruding tabs on the end with the holes in the battery bay of the phone. Then push the batt er y to ward the e nd of the bay to insert the batte ry's tabs into the holes .
Preparing Y our Phone For U se 3 2. Plug the charger int o a power outlet. 3. Insert the charger c onnector deep into the ph one until the c onnector clicks int o place. M ake su re y ou insert the connector in the correct orientation (the side showing "UP" faces y ou).
4 Preparing Y our Phone For Use 4. Once the pho ne is fu lly char ged, remove t he char ger from bot h the powe r outlet and the phone. • Charging requir es approximately 4 hour s. • When the battery is o ut of power , the phone will play an alert sound to remind you to recharge it and then will automatical ly turn off.
Preparing Y our Phone For U se 5 Tu r n i n g t h e P h o n e O n 1. Open the phone's flip . 2. Press and hold to turn the phone on. The phone wil l display the welcome animation.
6 Preparing Y our Phone For Use 5. The standby screen will be displaye d, as well as network signal strength and the name of the netw ork operator . Y ou can now use the phone. If the phone cannot detect t he network, the on-screen signal strength meter will show no bars.
Getting to Know Y our Phone 7 Getting to Know Y our Phone Y our Phone at a Glance The figure belo w shows the main parts of your pho ne: Fro nt v ie w 1 External display Antenna Camera lens Camera fla.
8 Getting to Know Y our Phone Front v i ew 2 Earpiece Main d isplay Microphone Right soft key Nav i g at i on ke y OK key Dial/Answer key Alphanumeric keys P ower on/off key Left soft key Clear key Ca.
Getting to Know Y our Phone 9 Side and back view s Vo l u m e k e y IrD A S ensor Speaker Functional side k ey Battery Battery l atch.
10 Getting to Know Y our Phone Bottom v iew Ac t i ve F l i p Fe a t u re • Opening the fli p turns on the main display and turns off the external displa y ; closing the fl ip wakes up the e xternal displa y and turns off the main di splay . • Openin g the flip al lows you to answer an incoming call.
Getting to Know Y our Phone 11 The miniSD Card Y our phone features a miniSD sl ot designed specifically for use with the SanDisk miniSD(TM) Card, a removable flash memory card intended to add greate r stor age c apac ity to your phone.
12 Getting to Know Y our Phone Re moving the miniSD Car d 1. Lift th e co ver . 2. Press the miniS D Card to re lease . • When you insert an empty min iSD Card into the phone, the phone will automatically create four folders on the miniSD Card- - Image , Music , Video and Java .
Getting to Know Y our Phone 13 Standby Screen External Display The external displa y can also alert you t o incoming calls, me ssages, and missed calls. • T o set the time and d ecide how it is shown o n the external d isplay , go to the menu Settings > Date & Time .
14 Getting to Know Y our Phone • When the phone's flip is closed, pressin g the upper portion of the volume key , located on the left side of the phon e, to show the calendar on the external display; pressing the up per or lower portion of repeate dly will bring up the previous or next month's calendar .
Getting to Know Y our Phone 15 Main D isp lay • T o set the current time and date, as well as the format in which they will be shown in the main display's stan dby screen, go to the menu Settings > Date & T ime .
16 Getting to Know Y our Phone • After the st andby screen remains fo r 10 seconds, the soft ke y bar , time and date, as well as all the o ther information currently displayed will automa tically disappear , so that the wallpaper can be displayed in full screen.
Getting to Know Y our Phone 17 I cons in t he Standby Scr een's Status Bar Icon Function Description Signal strength Signal strength of the network. The more bars indicated, th e stronger the signal. Battery status Shows the current level of battery power .
18 Getting to Know Y our Phone V oicemail Indicates that you ha ve voicemail messages (this icon will only appear if the function is supported by your network operat or). miniSD Card miniSD Card is inserted. MP3 Music Player The MP3 Music Player is on.
Getting to Know Y our Phone 19 Using the K eys in the Standby Mode In this user manual, " long-press" means to press and hold do wn a key for about two seconds before release. "Press" means to press a key and release immediat ely .
20 Getting to Know Y our Phone Key Commands and functions Power on/off key • Long-press this key to turn the phone on or of f. • Press this key to end a phone call. • Press this key to reject incoming calls or cancel a call being dialed. Send/Answer key • Press to send or answer a call.
Getting to Know Y our Phone 21 Clear key • Press this key to delete entered digits one by one; long- press to delete al l digits ent ered. Navigation key • Press to enter the Sh ortcuts menu. For info rmation about the Shortcut s menu, see page 72.
22 Getting to Know Y our Phone ~ Alphanumeric keys • Press ~ to enter digits in a phone numbe r . • S peed dial key: Long-press ~ to immediately dial the numb er that it represent s.
Getting to Know Y our Phone 23 Alphanumeric keys Functional side key • When the phone's flip is closed, pressing this key will display/hide the information shown on the external display's standby scre en. • Regardless of whether the flip is open or closed, long- pressing this key will turn the camera function on.
24 Getting to Know Y our Phone Men u Nav i g a t io n When t he phone is in standb y mode, pres s to bring up the main menu and hi ghlight th e fir st ite m in th at men u: Phone Book . For details on h ow to use the variou s functions listed in the menu, see page 106, "Menus".
Getting to Know Y our Phone 25 List mode Y ou can also go t o the menu: Settings > Display > Menu Style , to determine whether t he main menu is displayed in the icon mode or list mode. The h ighli ghte d row is the currently selected menu. Press to scroll up or down to an item.
26 Getting to Know Y our Phone Sub- menu s Press ( Back ) to retur n to t he previous menu or screen. Press or ( Select ) to acc ess t he highli ghte d optio n. The name of the current menu. Press to scro ll up or down to an option . The h ighli ghte d r ow is the currently selected optio n.
Getting to Know Y our Phone 27 Menu nav ig a ti on e xa mpl e The example g iven below demonstrates how to use menus to change the language setting. Regu lar a ccess 1.
28 Getting to Know Y our Phone 3. In the Settings menu, press to scroll to Language , then press to enter the Language menu. 4. Press to scroll to the language you wish to use. Then press or ( Select ) to confirm your selection. 5. Press ( Back ) or repeatedly , or press once to return to the sta ndby screen.
Getting to Know Y our Phone 29 Ac cess through number shortcuts 1. In the standby mode, press to bring up the main menu. 2. The location of items in the main menu corresponds t o the position o f the to keys in the alphanumeric keypad. Thus, pressing will bring up the Settings menu.
30 Getting to Know Y our Phone 3. In the Settings menu, the alphanumeric keys to represent menu options 1 to 9. Since Language is i tem number 8 in the Set tings menu, pressing will bring up the Language sub-menu. 4. Press to scroll to the language you wish to use.
Getting to Know Y our Phone 31 Main m enu map Select To e n t e r Phone Book Calls Messages Games Breakout! and Project E.N.D. will only appear when th e miniSD card is inserted.
32 Getting to Know Y our Phone Select To e n t e r Entert ainment Media Center T ools Opers.Service If your operator provides SIM T ool Kit services, the SIM T ool Kit option will appear in this menu.
Getting to Know Y our Phone 33 Select To e n t e r Settings.
34 Using Y our Phon e U sing Y our Phone Mak in g a Ph on e C al l Open th e flip and make sure that the st andby screen is show n on the main display . Enter the desired nu mber using th e alphanumeric keys to . Press to dia l your cal l. T o modify a phone number t hat you ha ve entered, press to delete individual dig its.
Using Y our Phone 35 Answer in g a Phone Call When a call is rec eived , your phone rings or vibrates, with the display showing the caller's num ber (if suppo rted by your network vendor) . If the caller is a contact st ored in th e Phone Book, the phone will show the name recor ded in the Phone Book.
36 Using Y our Phon e Re j e ct i n g an I nc om i n g C a l l • When the flip is closed, you can r eject an incoming call by long- pressing the upper por tion of the volume key or the functional side k ey on the lef t side of the phone.
Using Y our Phone 37 T ur ning Off the Ring T one for an Incoming Call When the flip is c losed, you can temporarily mu te the ring t one for an incoming call to av oid disturbing others. T o do this, long pre ss the low er portion of the vol ume key on the left sid e of the phone.
38 Using Y our Phon e Speed Dialing Y ou can assign alphanumeric k eys to as speed dial keys to f r e q u e n t l y d i a l e d n u m b e r s . T o d o s o , c h o o s e t h e m e n u : Phon e book > Speed Dial .
Using Y our Phone 39 Listening to V oicemails When your voicemail box receives a voicemail, your oper ator wil l give you a call or se nd you an SMS alert (i.e. a t ext message), in or der to notify you o f this new v oicem ail. (if the netw ork ve ndor supports it, the icon will be shown in the standby s creen's status bar .
40 Using Y our Phon e screen t o directly di al the voic email phone number and listen t o your voic emails. Alternati vely , you can go to the menu: M essages > Vo i c e m a i l > G et V oicemail to mak e a v oicemail call.
Using Y our Phone 41 Phone Book Adding C ontacts to the Phone Book The phone book in your phone's memor y can store up to 500 contact s. The capacity of a phone book on your SIM card depends on the particular service provided by your network vendor .
42 Using Y our Phon e Used to select a caller group for the cont act. Press to select a group and then press . When there is an inco ming call from this cont act, the ring ton e assigned to this group will sound and th e display will show the image associated with the group.
Using Y our Phone 43 Finding Contacts in the Phone Book There ar e two wa ys to locate a speci fic contact in the Phone Book: • Pr ess to scroll thr ough the names (listed in a lphabetical ord er) until the one y ou want is highlighted.
44 Using Y our Phon e • Scroll t o highlight the phone number y ou want and pr ess to dial that number . While viewing a cont act's dat a, you can press to view the next/previous contact's dat a.
Using Y our Phone 45 Last Missed, Dialed, and Recei ved Calls There ar e two wa ys you can view the last missed, dialed, and r eceiv ed calls on your phone, as well as information on their date and ti me: 1. If there ha ve bee n any missed calls, the main displa y will show a missed cal l message along wi th the number of calls that were missed.
46 Using Y our Phon e 1. Press to r e-dial the number . 2. Press ( Option ) to perform the f ollowing tasks: • Save If the pho ne number for the call has not been stored i n the Phone Book, selectin g this optio n will create a cont act for th is number .
Using Y our Phone 47 Oper ations During a Call The following options marked with an asterisk (* ) are dependent on network support and may req uire a subscription. Adj us t in g th e E a r pi ec e V ol um e D u r i n g a c a l l , y o u c a n p r e s s t h e v o l u m e k e y o n t h e l e f t s i d e o f t h e phone t o adjust call v olume.
48 Using Y our Phon e Making a Second Call* Enter a phone numb er , or se lect one f rom your phone b ook or cal l record, and then press to dial it. The cur rently active call w ill automatically be plac ed on hold. H owev er , if there is already one acti ve call and another on hold, this action will fail.
Using Y our Phone 49 DTMF On/ Off When the phone is connecte d with other dev ices or services, y ou can send DTMF (Dual T one Modulation Fr equency) strings. DTMF strings are keypad tones that can be sent via the micro phone as you dial another n umber .
50 Using Y our Phon e Tr a n s f e r Allows tw o parties to connect, while e nding one's own call (one of the tw o parties may be in vol ved in an active call while the o t h e r i s e i th er o n h o l d o r b e i ng di a l e d ) , s o a s t o a ll o w t h e t w o parties to hav e their own call.
Using Y our Phone 51 A djusting the r ing volume When the phone's flip is open, pres s the upper or low er portion of the volum e key to adju st t he r ing tone volu me. Press th e up per p or tio n of this k ey or to increase the v olume. P ress the lo wer portion of th is k ey or to dec re ase th e v olu me.
52 Using Y our Phon e 1.3 M 1280 x 960 Sets the size of the image to 1280 x 960, or 1.3 megapixels (the highest resolution available). V GA 640 x 480 Sets the image size to V GA 640 x 480 pixels. W allpap er 128 x 160 Sets the image size to 128 x 160 pix els for use as a wallpaper .
Using Y our Phone 53 • Save t o Phone/miniSD Determines whethe r the photo tak en w ill be sto red in the miniSD Card or in the phone memory . 3. After you have co mple ted n ecess ar y ca mer a se .
54 Using Y our Phon e 4. When you ar e ready to tak e a photo , press the shutt er button or to photograph the object. The photo will th en show up o n the main display .
Using Y our Phone 55 • Send b y IrD A Sends th e image throug h the IrD A sensor . • Organize Ren am e Gives this image a ne w file name. An image's name can't be lef t empty , nor can it share the same name with another image alrea dy stored in your phone.
56 Using Y our Phon e Face Mor p h Y ou are able to change a person's facial expre ssion shown in the photo with this Face M o rph function , and then sav e photos sho wing differen t expressi ons of that person. Follo w the steps below t o perform the Face M or ph function: a.
Using Y our Phone 57 face--pr ess to mov e red spot b y a fixed sp ace; long press to mov e the spot continuously . When the first spot is in t he desired pos ition, press to confirm. The ne xt spot will then show up aut omatically in ord er for y ou to adjust its position.
58 Using Y our Phon e facial expression effec ts for the person's face. T he chart below sho ws each number key and their mat ching expression effe cts: Press ( NORMAL ) to display the original photo with no expre ssion effects ma de. e. Press to inte nsify/reduce expressi on effects.
Using Y our Phone 59 g. Y ou can then press co rresponding number k eys to create mor e photos showing various facial expr essions. The Face Morph function may n ot create desired outcomes when used to chang e your pe ts or dolls' facial expressions.
60 Using Y our Phon e • Delete Deletes the photo . • Go T o Image This is the Imag e library where your p hotos are plac ed. Y ou can choose the menu: Media Cen ter > Ima ge t o a c c e s s t h i s i m a g e library as well.
Using Y our Phone 61 3. When the displa y shows phot os as thumbnails or in the list mode, or after you press to d isplay a photo in full screen, you can pre ss ( Option ) t o manage the selected p hoto using the avai lable options.
62 Using Y our Phon e • Slide Show After select ing this option t he photos will be prese nted as a slide show t o you. P ress ( Optio n ) to st op the background ring tone, select the desired ring tone, or choose a slide style. • Details Shows the phot o's name, format and size.
Using Y our Phone 63 Shooting a Video Clip One most exciting feature about this phone is that you can use its video camcorder to shoot and play video cl ips.
64 Using Y our Phon e QCIF 176 x 144 Sets the size of the video image to 176 x 144 pix els in QCIF mode. A video clip shot in this mode must be saved in MP4 format on the miniSD Card. CIF 352 x 288 Sets the size of the video image to 352 x 288 pixels in CIF mode.
Using Y our Phone 65 • Brig htnes s : Pr ess to decr ease the brightness level; pr ess to increase brightness lev el. 4. Press to start shooting a video. Video will then be timed and th e length of the v ideo wi ll be shown at th e upper rig ht corner of the screen.
66 Using Y our Phon e • Play Play back s t he re cord ed v ide o. Du ri ng p layb ack , us e th e ke ys shown in the ch art below: • Send b y MMS E na b l es y ou t o s e nd t h is vi d e o c l ip b y M M S . Y o u c a n a ls o d o s o by s ele cti ng t he m enu : Mes sa ge s > MMS > Ne w .
Using Y our Phone 67 • Go T o Video F older This is the video library where your video clips are plac ed. Y ou can go to the menu: Medi a C en ter > Vi de o to access this v ideo library as well.
68 Using Y our Phon e • Send by MMS Enables you t o send this video clip by MMS. • Send by I rD A Sends this v ideo cl ip through the IrDA sensor . • Phone Memor y/miniSD Ca rd Select the memory in which the v ideo you want is stor ed. This determines the videos that you can ac cess in the video library .
Using Y our Phone 69 Listening to MP3 M usic Y ou can use the phone's built-in digital M usic Player t o play MP 3 songs. The Music Player can only play audio files saved in MP3 format (t he spec must be Mpeg1-Layer3).
70 Using Y our Phon e Playing MP3 M usic 1. F rom the st andby screen, pr ess sho wn on the navigation key to l aunch the M usi c Pl ayer . Alter nat ively , you can choo se t he menu: Entertainment > Music Player . 2. When the M usic Play er scree n appears, follo w the illustratio n below to c ontrol the Mu sic Play er .
Using Y our Phone 71 MP3 menu Y ou can pre ss ( Option ) to manage your MP3 audio files using the following opt ions. • Edit Play List Y ou can choose which songs you want the M usic Pla yer to pla y . Scroll t o t h e f i l e n a m e o f t h e s o n g y o u w a n t , t h e n p r e s s t o m a r k i t ; t o unmark a selected song, pre ss again.
72 Using Y our Phon e Shor tcuts Menu 1. From the standb y screen, press to en ter th e Shor tcut s menu . 2. Press to scroll thr ough the menu and press t o access a highlighted option. Y ou can also use the tw elve alphan umeric keys to c hoose the desired function or men u.
Using Y our Phone 73 Me ss a ge s Men u Y our phone supports various messaging serv ices inc luding SMS (Short Mes saging Service), EMS (Enhanced M essaging Service) and MMS (M ultimedia M essaging service).
74 Using Y our Phon e SMS Y ou can use this SMS menu to read, edit and send SMS. Editing and S ending a N ew Shor t Message 1. Go to the menu: SMS > Ne w to bring up the me ssage editing screen so y ou can write a new short message.
Using Y our Phone 75 • Graphics Y ou can select a graphic icon from this graphics libr ary to insert i n t o y o u r m e s s a g e . P r e s s t o s e l e c t t h e i c o n y o u w i s h t o insert , and then press or ( Select ) to inse rt the icon into your message.
76 Using Y our Phon e 3. After you ha ve finished editing the messag e, press to perfor m the f ollowing tasks: Send T o Y ou can send the message to a single recipient by entering the recipient's pho ne number and th en pressing .
Using Y our Phone 77 Send b y Gro up Y ou can send the message to the members you select fr om a caller group . 1. Scroll to the caller group you want, pre ss ( Vie w ) to view th e contacts in tha t group. 2. Scroll the list of the contacts and pr ess to choose the contacts you want.
78 Using Y our Phon e Recei v ing and R eading a Short Message 1. There are tw o situations when new messag es are r ecei ved: Each message record will show the sender's phone number . (If the sender is a cont act stored in the Phone B ook, the display will show that conta ct's name, rather than the phone number .
Using Y our Phone 79 2. Y ou can also choose Exit to retu rn to the s tand by scre en (t he yellow icon w ill appear in th e standby scr een's status bar , indicating that there ar e unread messages) and then en ter the menu Messages > SMS > Inb ox to read me ssa ges.
80 Using Y our Phon e • Pr ess to read the message's co ntent. Then press ( Option ) to: Rep ly Allows y ou to write and send a reply message. Delete Deletes the selected message. Call Sender Y ou can use the phone numbe r used to send the message to call th e sender .
Using Y our Phone 81 object. Press to select the object, and give the EMS object a file name. Pr ess again to sav e the object to its EMS library in your phone. For example, if the object is an animation, it will be automatically sav ed to an available e ntr y in the animation library for future use.
82 Using Y our Phon e Extract N umbers Displays the number(s) contained in the receiv ed message. Scroll to highlight the needed number , and press ( Sav e ) to creat e an contact for this number in the pho ne book. Y ou can also press ( Call ) to call that num ber .
Using Y our Phone 83 • Press to vi ew the contents of the message. Then you can press ( Option ) to ex ecute th e tasks identical to those for reading a message in the Inbox . Cleaning Up M essages Go to th e menu: SMS > Delet e . This opt ion al lows you to clean up part of or all of the messages by category .
84 Using Y our Phon e Rep l y Pa th Y ou can ask the netwo rk to set the r oute o f the repl y message via your own message c enter . If you set this function on and then send a message t o someone and the person repli es, the reply will follo w the path of the previous message that y ou sent.
Using Y our Phone 85 The chart below s hows a vailable options unde r the MMS menu: Go to the m enu: Oper .Service > Connect Settings , choose the group of GPRS settings you want to use, then press to adjust the settings below : User ID For example, W AP Password For example, W AP APN Name For example, MMS DNS For example, 10.
86 Using Y our Phon e Notify When your service operator' s MMS server receives a MMS message, the operator will send a SMS message to you, asking you t o download the MMS messag e. If you do not download the MMS messa ge immediately , then the operator's SMS message will be st ored here.
Using Y our Phone 87 Editing and Sending MMS Messages 1. Go to the menu: MMS > Ne w > Create to open the MMS edit or , then you ca n sta rt to enter text i nto a ne w mess age' s fir st pa ge.
88 Using Y our Phon e 3. When you hav e completed editing the message, you can decide who you want to send the message to by pressing ( Opti on ) and then selecting Send . Enter the recipient's ph one number directly or press ( Option ) t o select recipients from your phone book.
Using Y our Phone 89 • Send Sends this message to de signated recipi ents. • Cc Y o u c a n s e n d t h e m e s s a g e a s a c a r b o n c o p y t o o t h e r s . E n t e r t h e c a r b o n c o p y r e c i p i e n t ' s i n f o r m a t i o n a s y o u d o w i t h m a i n c o p y reci pien ts.
90 Using Y our Phon e 2. If you hav e select MMS > Setti ngs > Not i f y S et t i n g > Au t o Download , then when an MMS message a rrives at the ser ver , your phone will start to download the message t o Inbox aut omatically .
Using Y our Phone 91 • Extract N umbers Extract telephone n umbers shown on the slid e. Y ou can choose to sav e the numbers t o your phone book. • Call Sender Call the sender 's phone number. • Save image in this slide Saves the image shown on the slide to your phone.
92 Using Y our Phon e N otify Setti ng Choose the wa y to download a MMS message: • Aut o D o w n l o a d When the MMS server receives a new message, your phone wil l display the operator's notification fir st, and then start to download the message.
Using Y our Phone 93 Security Check Wh en you turn this function on by selecti ng the Rej ec t b y Sender , you can reject MMS messages from certain senders. Y ou should set up t he Reject List first under the menu: MMS > Settings > Send er R eject Lis t .
94 Using Y our Phon e highlig ht the num ber you want to use and press to enter the num ber . c. W rite your message. W hen you finish, pr ess to send the mess age to invite the re cipi ent to a chat. d. W hen the chat mes sage is sent, y ou can press to enter the next chat messag e.
Using Y our Phone 95 Leaving a chat session If you want to lea ve a chat session, press ( Back ) or . This will take you b ack to the SM S Chat menu. Y our phone will keep the reco rds of the last c hat session. T o review the previous chat session, scroll to select Previous Chat .
96 Using Y our Phon e Vo i c e m a i l Y our network vendor will provide you with your voicemail inbox number and a number for accessing an y other voicemail services.
Using Y our Phone 97 V oicemail settings Y ou can use the follo wing options in Vo i c e m a i l > Settings to determine how your voicemail bo x works: Box N umbers Her e you can store y our voicem.
98 Using Y our Phon e Alert by Call Here you ca n req ue st you r op er ato r to in for m you of a ne w voicemail with a telephon e call. Selec t this option a nd your phone will automatically dial the nu mber previously stor ed in Bo x Num b e r s > Vo i c e N o .
Using Y our Phone 99 If the text of the SMS al ert var ies according to the number of voicemails the network is holding for you--for example it may sometimes read “1 new voic e mail” and at other times read “2 new voice mails”--y ou can set a w ildcard in the Aler t Match option by inser ting a “?” .
100 Using Y our Phon e To p i c s A l l o w s y o u t o d e c i d e w h a t i n f o r m a t i o n y o u w i s h t o r e c e i v e f r o m your network oper ator's cell broadcasts. This is a twofold process: Create T opic Her e you can list all of the cell br oadcast topi cs available f rom you r op er ato r .
Using Y our Phone 101 Input Modes Changing the T ext Input Mode The input mode icons (names) that may appear at the top right of the the screen r epresent the foll owing input modes: iT ap (predictive input mode). ABC (letter input mode). Numeric input mode.
102 Using Y our Phon e Predictiv e Input M ode (iT ap) iT ap analyzes l etters as they being inputted, making intellige nt predictions about the words y ou are att empting to ent er , and speeding up text entry .
Using Y our Phone 103 Letter Input M o de (ABC) Pr ess the k ey contai ning the desir ed letter repeatedly to scr oll through the availa ble characters in o rder until it is r eached.
104 Using Y our Phon e Sy m b ol In pu t Mo d e Wh en editing messag es, pre ss to open the s ymbols field. Pr ess to highlight the desired symbol; pr ess to scroll page by pag e.
Using Y our Phone 105 • After pr essing once, f urther presses of will switch to the URL suffixes shown in the chart: • Y ou can conv ert (*) into the (.) tha t appears in URL addresses. For e xample, if you ente r 123*456 in the standby scr een, and then press , the URL "http://123.
106 Menus Me nu s For information about navigating menus, see p age 24, "Menu Navigation". Phone Book Vi ew Y ou can either ope n up the Phone Book by press ing ( Na m e s ) from the standb y screen, o r by choos ing this option f rom the Phone Book menu.
Menus 107 Copy Y our phone has two memories where y ou sav e data of phone book contacts: your SIM car d memory an d your phone memory . This feature allows you to co py and move your phone book contacts between the two memories so that you can take them with you if you change phone.
108 Menus Delete Deletes contacts from the Phone Bo ok. SIM Record Deletes contacts from the Phone Book stored in your SIM card's memory . 1. Scrol l to hig hli ght the conta ct to del ete an d pre ss to sel ect it; scrolling t o All and then pr essing will select all of the contac ts.
Menus 109 1. Pr ess ( Option ) : U s e d t o s e l e c t t h e r i n g t o n e o r i m a g e t h a t will help you identify the caller group to whi ch a particular caller belongs, or to rename the caller gr oup. 2. Press : Allo ws y ou to view a list o f all contacts that belong t o the caller gr oup.
11 0 Menus screen will displa y the names of the c ontacts you hav e added to the list. I f needed, y ou can pre ss ( Option ) to add or remov e contac ts. b. Adv an ce If you selec t Rej ec t No Numb er when setting up the Rej ec t L is t , calls wi th no number displ ay ed on the screen wi ll be rejec ted.
Menus 111 Speed Dial has been locked up as the speed dia l key for dialing your voicemail box number . 1. After selecting an entry that re present s the number k ey to serv e as the speed dial k ey , press ( Option ) to bring up the po p-up menu and select Add .
11 2 Menus Phone Infor mation Used Spac e Shows the n umber of occupied phone book entries as well as the total number of entr ies available in your SIM card and your phone memory . Mem or y Y ou can choose to sav e your phone book contacts to your SIM car d memory or to y our phone memor y .
Menus 11 3 Calls Y our network operator must support t his feature in order for you to be able to use it. Th is m en u i nc lu d es a li st o f y our mis sed cal ls, di ale d c al ls , an d r ec ei v ed calls. Call cost s and time are also rec orded. Missed Shows y our most rec ent missed calls.
11 4 Menus Display Y o ur phone can display duration and cost informat ion during a call or when a cal l ends, or in both circumstances. Network support dependen t. Show T i mer • Call Active Select ing this opt ion will se t the phone to display durat ion during a call.
Menus 11 5 Infor mation Her e you can view the duration and cost of the calls y ou made. Y ou can also set up the unit price for calculating cal l cost. This feature is only accessible if supported by yo ur network operator . Last Shows the duration and c ost of your last call.
11 6 Menus Rece ive d Y ou can view the total time for all r eceiv ed calls and then re set the data to z ero . Diale d Y ou can view the total time for all dialed calls and then r eset the data to z ero . Cost Units Allows you to first enter t he unit pr ice and then a currency for calculating call costs.
Menus 11 7 Games Y our phone provides a nu mber of ex citing games that y ou can use to entertain yourself when you ha ve a spare moment. These games are stor ed either in the phone's memory or on the miniSD car d that comes with the phone. Besides, your phone provides Java support --allowing you to play Ja va games on the phone.
11 8 Menus If you do not nee d a Java application, you can remove it from your phone at any ti me, replacing it with a nother downloaded application. Club BenQ U se this option to star t up the W AP browser and connect to th e official BenQ websit e-- Club BenQ : http://www.
Menus 11 9 Cherr y B oy This game is pre-stored in the phone memory and cannot be removed. Game screen This game contai ns five l evels and in eac h level the play er has three li ves. T o pass one level y ou must collect all the c herries before time is up--or you must obtain the key to the next level.
120 Menus Gam e cont rols Puz zl e Ga me This game is pre-stored in the phone memory and cannot be removed. This is a jigsa w puzzle, in which a select ed image will bre ak into rectangular pi eces--y ou must resto re the image by putting the piec es together correc tly .
Menus 121 • Select I mage If you selec t a Us er D ef i n ed option, you can choose an image sto red either on the miniSD card or in the phone memor y to play this game. • Camera If you selec t a Use r De fi n e d option, you can tak e a new photo to use for the game.
122 Menus Breakout ! This is a classic arcade game--you must clear all the bricks by hitting them wi th the ball. This game is pre-stored in the the Games folder of the miniSD card that comes with t he phone. Game menu Press to highligh t the desired option in wh ite, and then press to change the selected value.
Menus 123 How to pl ay • P r e s s t o l a u n c h t h e b a l l f r o m t h e p a d d l e a t t h e b o t t o m o f t h e s c r e e n , a n d t h e n p r e s s o r a n d t o m o v e th e p ad d le and keep the ball in pla y . • If y ou miss the ball, and it falls off the bottom of the screen, y ou lose a l i f e .
124 Menus • Once y ou hav e cleared ev ery brick on a level, y ou will automatically mov e onto the ne xt level . Onc e y ou ha ve cl ear ed ha lf of the b ricks on a level, y ou get a chance to war.
Menus 125 • Load Loads a previously sav ed game. Selecting Lo ad shows a list o f the four sav ed game slots. M oving the highlight to a slot and pr essing lo ads and starts the game st ored for that slot. If no game has been st ored for a particular slot, press ing has no effect.
126 Menus • Y ou can car ry as many weapons as you can find--y ou start wi th a pistol. If y ou run out of ammunition, you can use y ou r bare hands, but this is a last resort . Ammunition is scattered throughout the levels--just walk o ver it to pic k it up.
Menus 127 • Pr essing displays a map of the curre nt level. Ar eas you ha ve not yet visited ar e not shown on this ma p--your curre nt position is indicated by a mark at the cent er of the scree n.
128 Menus Entertainment Digital Camera Y ou can use the phone's dig ital camera h ere to shoot photos. For information on using the camera, see page 51, "T aking a photo". Video Camcorder Y ou can use the phone's v ideo camcorder here to shoot video clips.
Menus 129 4. Pressing w ill stop and sa ve the rec ording. The newly produced ring tone will be placed in this menu and in Med ia Cen ter > Mus i c . 5. Y ou can now go to Settings > Profil e , and set the ph one to play this ring tone for inc oming calls.
130 Menus Me di a Ce n te r Image The Image library contains photos and i mages stored in the phone memory or on the miniSD Card. T o access the Image li brar y , you can also press from the standby screen to activate the camera func tion, and then press ( Option ) to select Go T o Image .
Menus 131 Phone Memory / miniSD Card in this Music menu, or choose the menu: Media Center > Memory Settings . Scroll to the audio file you want, and the phone will start pl ayback. Y ou can also press ( Optio n ) to organize the audio files using the available options, which ar e identical to the ones f or the video library .
132 Menus To o l s Alarm 1. Select the alarm you wish to set and activate. Y ou can set a maximum of four alarms. 2. Comple te the alarm setting s as shown in the chart b elow: If you activate t he Alarm Clock feature , when the specified d ate and time arrive, the phone will sound the alarm, even if your phone is turned off.
Menus 133 3. Lastly , you must pre ss to sav e all your current Alarm settings. After completing Alarm settings, will appear in the standby screen's status bar . Set the snooze mode . When the alar m goes off, pre ss ( Snooze ) to stop the alarm and then go back to sleep.
134 Menus Wo r l d C l o c k This W orld Clock feature simul taneously disp lays current local ti me and date f or major citie s around the world. T o make use of the World Clock feature you must firstly set your phone's time and date correctly .
Menus 135 Au t o T i m e Z o n e If during trav el, you mo ve betw een time zones, the p hone will automatically adju st the time displa yed on the scr een based on the time zone prompts provided by the local network oper ator so that you always have access to accurate local time.
136 Menus Calendar Y ou can use the Calendar t o set up memos for f orthcoming events s uch as a meeting, an appointment, or a friend's birthday . The Calendar will also remind y ou about events y ou have previously scheduled. Setting up memos using the Calendar 2.
Menus 137 3. In the memo editor s creen, scr oll to the data fi eld you wish to edit t o begin entering data. Y o u can enter data in these fields: Change the memo's assigned date using the app ropriate number keys.
138 Menus 4. After c ompleting entry of data in each of the fields, y ou must press t o s av e th e me mo t o th at da t e. The pho ne w il l d isp la y t hi s d at e' s memo list, including the event name and time for the memo y ou just saved.
Menus 139 c. Pr ess ( Back ) to retu rn to t he Cale ndar m enu and choose from the follo w ing options: Day's Memos Selecting this option lets y ou view the current date's memo(s). Add Mem o Selecting this option lets y ou add a new memo . Vie w Al l Y ou can browse all of the memos set up for d ifferent dat es.
140 Menus Shortcuts This is wh ere you set up the Shortcuts menu de scribed on page 72. 1. Scrol l to t he fu nct ion to add to the Shor tcut s menu , an d the n press to ma rk it. 2. W hen all of the desir ed functions are select ed, press ( Done ) to sav e the settings.
Menus 141 Calculator Currency Conv er ter 1. Set the exchange rate. Press ( Set ) to bring up the pop-up menu. Select Set Foreign Rate to enter the rate for conv erting the amount to the desired foreign currency ; select Set Local Rate to enter th e rate for con version t o your local currency .
142 Menus Stopwatch 1. Press to start the stopwatch. 2. While the stop watch is running, you can press ( Re co rd ) to sav e up nine elapsed times (suc h as in a race). Pressing ( Ba ck ) or while the stopwatch is running wi ll stop and reset the stopwatch, and then take you back to the T ools menu.
Menus 143 Hou r Mi n de r Once this option is ac tivated, the phone wi ll emit a beep per hour . USB Connection Y our phone can work w ith its USB data cable to perfor m the following data transmissio.
144 Menus 3. Connect the phone to y our computer usin g the phone's USB da ta ca bl e. Pl ug th e da ta ca bl e' s b ig ge r c onn ec to r i nto a PC CO M port , and the smal ler one into th e data cable jack at the bottom left of your ph one.
Menus 145 2. Make sur e the phone is turned o n and stays i n the standby mode. 3. From the pho ne's menus, select T ools > U SB Connection > PC Syn c. & Mod em 4. Connect the phone to y our computer usin g the phone's USB data cable.
146 Menus Oper .Se r vice Y our phone includes a buil t-in W AP b ro wser , allowing you to use the phone for mobile Inte rnet connectivity . Y ou can browse the online ser vices offered by your ne twork oper ator or Inter net se rv ice provid er (ISP), such as information on financial news, sports, travel, and enterta inment.
Menus 147 Bro wsing a webpage Re ferring to the soft k e y commands at th e bottom of the screen, pr ess and t o perform needed ta sks while bro wsing a webpage. P ress t o s c r o l l u p o r d o w n a webpage. For deta ils on browsing a we bpage, inqu ire with the network operato r providing W AP services.
148 Menus Hom e Ret urns to the home pag e. T o designate a pa rticular page to be you r ho me pag e, go t o 9 Settings > 1 Homepage . Bookmarks Y ou can op en the Book marks menu a nd select webpage bookmarks. Vi ew Allows you to see the current boo kmarks and b ookmarks folders.
Menus 149 Hot key s : Allows y ou set a numerical k ey as a hotk ey for a bookmark. After completing the setting , you can long press this numerical key to directly link to the webpage rep resent ed by the bookmark. Mark Site Adds the current webpage to your bookmar ks list.
150 Menus Show URL Shows the URL of the webpage y ou are viewing. Rel oa d Rel oads the current webpag e. Settings Y ou can enter this item to making the follo wing settings: For detailed inf ormation about the following settings, cont act your ISP . Hom e pa ge Designates a homepage.
Menus 151 Scroll Mode Y ou can select two scrolling modes : Block or Smooth . In the Block mode, as many wo rds as will fit in a line are shown for a few seconds, the n the next line is sho wn, and so on. In the Smooth mode, the c ontent scr olls smoothly on the screen.
152 Menus Circ uit Pro mpt The Circuit Prompt is a messag e displayed before each circuit data call is made. I t reads, "Circuit is do wn. Start a data call?" Y ou can choose to en abl e or disable this feature. Security Secure P rompt The Secure P rompt mes sage is displa yed befo re y ou leav e a secure ar ea.
Menus 153 Adv an ced GoT o URL Pr ess ( Edit ) and ente r the URL of the webpag e that you wish to bro wse, and then scr oll to the Go option and press ( Select ) to link to that URL. Restart Browser Restarts the browser , and automatically returns to the designated homepage .
154 Menus Setti ngs In this menu, you can mak e settings for the W AP servers of three different ne twork oper ators, and sel ect the ser ver that you would like to use wh en conn ect ing to the Inte rne t.
Menus 155 SIM T oolkit Menu Y our network operator p rovided y ou with the mobile services in this SIM T oolkit (STK, for short) menu. Depending on the particular ser vices prov ided by the ne twork oper ator , this menu may contai n a number o f extra op tions.
156 Menus Connect Settings There are six gr oups of settings i n total, th ree f or GPRS netw orks, three for CSD networks. Before connecting to the Interne t, you must set this item according to whether your In ternet connection bearer mode is a GPRS network s y s t e m o r a G S M d i a l u p n e t w o r k .
Menus 157 1 . T o e d i t G P R S s e t t i n g s , s c r o l l t o t h e n a m e o f t h e d e s i r e d g r o u p and press , or pr ess ( Option ) and select Edit . GPRS settings include the following fields: • Us e r ID : If needed, enter t he user name p rovided b y y our network operat or .
158 Menus Settings Date & Ti me U sed to set the time and date, as well as the format in which the time and date will be display ed on the standby scree n.
Menus 159 Displa y Options For m a t Y ou can choose to display the current time or date only , or both. Y ou can also choose not to disp lay either time or dat e on the display . Lun a r Da te If y ou choose to acti vate this op tion, the standb y screen will displa y the current dat e on both the so lar and lunar calendar s.
160 Menus Mee ti ng The options in this pr ofile ha ve been pr eset to suit a meet ing environment (for exa mple, only a vibra ting aler t is use d, with ring tone volume and k eypad tones turned off ). Silen t T h e o p t i o n s i n t h i s p r o f i l e h a v e b e e n p r e s e t t o s u i t a n environment w here silence i s required.
Menus 161 Ring T one Y o ur phone includes various ty pe s of ring tone melodies. Scroll to the desire d ri ng tone, and a fter one second or so you wil l be able to hear that r ing tone. Press to conf irm your selec tion. Mes sa ge T on e Decides whether the p hone will use a vibrating or ring alert, or both, when a message is recei ved.
162 Menus Display Theme A display theme consi sts of a combina tion of displa y colo r and the standby screen wallpaper . Different displa y colors are pai red with different preset wallpapers , so when you change the display color , the standby scr een wallpaper will also change.
Menus 163 2. Scroll to the name of the image/photo needed, then pr ess to m ar k t he ima ges/ ph ot os y ou wa nt t o us e in the wallpaper animatio n. Yo u c a n a l s o p r e s s ( Option ) and select Vie w to display the image/photo in full screen.
164 Menus Contr ast Backlight Press to adjust the brightness of the phone's displa y backlig hting. Press to confirm the s etting. Backlight P erio d Y ou can set the length of time that backlighting will remain activated a fter the flip is o pened or a key is pr essed.
Menus 165 Connected Alert This feature allo ws the phone to pr ovide a ring tone or vibrating aler t, or flash the b acklight ing when the recipient of a call has answered. Minute Minder If you turn th is function on, the pho ne will emit a beep per minute during a call.
166 Menus Call Divert Requires the support of the ne twork operator . After a divert mode is acti vated, the standby screen will display the icon. Div ert All Calls A c t i v a t i n g t h i s o p t i o n w i l l d i v e r t i n c o m i n g c a l l s t o a n o t h e r designated phone number at all times.
Menus 167 In each of the above opt ions you w ill als o need to en ter the phone number to divert to. Divert When Busy This option will transfer i ncoming calls i f your p hone is busy . Setting s are the same as fo r Divert All calls . Divert On No Answer This option will transfer inc oming calls if y ou do not answer the call.
168 Menus Au to Re d i a l If ther e is no answer at a n umber you ha ve dialed, the phone will automatically re dial. A uto Redial If y ou make a call that is not answered, y our phone will automaticall y redial up to 10 times before the call is answered.
Menus 169 Ne tw or k Generally speaking, the c hoice of the netwo rk that your phone uses is configur ed automa tically . Whe n turned on, the phone will automatically connect t o the network pro vided by your network operator , or wi ll automatically connect to the roaming network when you are outside the cov erage of your regular networ k.
170 Menus Security Y o u can use a PIN, phone code, and SIM card lock authentication to prev ent unauthorized use o f the phone. In add ition, y ou can set limitations on particular outgoing and in coming phone calls. PIN Code A PIN (P ersonal Ide ntification N umb er) c ode is a passw ord provided by a network oper ator .
Menus 171 w i ll r e ma in l o c k ed d o wn , a n d c a n n o t be u n l oc k ed e v e n i f t he SI M card is replaced by another one. When the phone is locked, you will only be able t o mak e emerge ncy calls.
172 Menus • T o ch an ge the SIM l oc k c ode y ou m us t fi rstl y dea cti vat e t he SI M lock by entering the c ode used to activat e the SIM lock, and then enter the new c o de y ou want when activating the SIM lock again.
Menus 173 All Ser vices Stops all types of outgoing internati onal calls. Vo i c e C a l l s Stops ou tgoing inte rnational vo ice calls. Data Stops outg oing internatio nal data calls. Fax Stops outg oing internatio nal fax calls. Messages Stops outg oing internatio nal SMS messages .
174 Menus Clear All This will cancel all of th e call barring settings you ha ve add ed. Y ou must enter the network pa ssword to cancel the settings. Change Networ k Password Y ou can change the netw ork passwor d. Ask your operat or for the network passwor d.
Menus 175 Res to re Rest ores all o f the phone's s ettings to thei r factory defaults. The phone code (handse t code) is required. The default phone code is 1234.
176 Data Cable Software Installation Data Cable Software In stallation 1 . T o e n s u r e t h a t t h e P C w i l l s u c c e s s f u l l y d e t e c t t h e f u n c t i o n t h a t y o u wish to perform on y our phone, please tak e the steps below: a.
Data Cable Software Installation 177 3. Click the Instal l USB Driver option on the following screen. Follo w the on-scr een instructions to run the ins tallation pr ogram. The installatio n program will automatically dete ct the USB port currently in use and begin insta llation setup.
178 Data Cable Software Installation 4. Click the Ins tal l button on the screen bel ow to s tart installation. if the following information pops up, simply ignore it and click Y es (Y) to continue.
Data Cable Software Installation 179 5. The following screen will appear when installation is c ompleted. 6. Acc ording to the functio n you wish to perform, y ou can co ntinue to install BenQ S700 Handset Manager (PC Sync applicati on) or Wi re l e s s Mo d e m .
180 Data Cable Software Installation When BenQ S700 Handset Manager is installed successfully , go to Start > Programs > BenQ S700 Handset Manager (i.
Care and Maintenance 181 Care and M aintenance T ake note of the poi nts noted below to ens ure that y ou are using the phone properly and to extend the l ifespan of the phone.
182 Care and Maintenance • A void allowing objects that may di scharge e lectricity to cont act the charging socket on the bottom of the phone or the meta l contacts on the batte ry , as this may caus e short circuits and put y ou in danger .
T roubleshooting 183 T roubleshooting If you encounter problems while using the phone, or if it per forms erratically , you can consult the information in the cha rt below . If y our particular problem cannot be r esolved using the information in the chart, contact the dealer wher e you pur chased the phone.
184 T roubleshooting Shortened standby time • The standby time is related to your networ k operator's system configuration. The same phone used with dif ferent network operators' systems will not provide exactly the same length of standb y time.
T roubleshooting 185 Unable to connect to the network. • SIM card invalid. Contact your net work operator . • Y ou are not within the network's servi ce area. Check the service area with your network operator . • Poor signal. Move to an open spa ce, or if you are inside a building, move closer to a window .
186 T roubleshooting Battery will not charge. • The battery or battery charger is damaged. Contact the dealer . • The phone's temperature is below 0 ° C or higher than 45 ° C. Adjust the battery charg ing environment to avoid extremes of tempera ture.
Ein wichtiger Punkt beim Kauf des Geräts BenQ S700 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie BenQ S700 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für BenQ S700 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von BenQ S700 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über BenQ S700 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon BenQ S700 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von BenQ S700 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit BenQ S700. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei BenQ S700 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.