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Plan ar UltraRes TM User Manual.
Copyright © 14 May 2013 by Planar Systems, Inc. All rights reserved. Cont ents of this publication ma y not be repr oduc ed in any f orm without permission of Planar Systems, I nc. T rademark Credits Windows™ is a trademark of Microsof t Corp . Planar's Big Picture™ is a trademark of Planar Systems , Inc.
Copyright © 22 Mar 2013 by Planar Systems, Inc. All rights reserved. Cont ents of this publication ma y not be repr oduc ed in any fo rm without permission of Planar Systems, I nc. T rademark Credits Windows™ is a trademark of Microsof t Corp . Planar's Big Picture™ is a trademark of Planar Systems , Inc.
Planar UltraRes User Manual i T able of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Important Safety Instructions .
Table of Contents ii Planar UltraRes User Manual L CD Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Installing an UltraRes Display on a Wall .
Table of Contents Planar UltraRes User Manual iii Optional Pedestal Mount - Top an d Bottom Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Optional Pedestal Mount - Single and Doub le Sided . . .
Table of Contents iv Planar UltraRes User Manual.
Planar UltraRes User Manual 1 Introduction Planar UltraRes 4K professional displa y is a family of 84” Ultra HD displays that produce r esolution and pic ture quality not be f ore seen in large fo rmat L CD displays. There ar e three differ e nt off erings: the UR8450-LX, UR8450-MX and the UR8450-3D .
2 Planar UltraRes User Manual Impor t ant Safety Instructions 1 Read these instructions. 2 Keep these instructions. 3 Heed all warnings. 4 F ollow all instructions. 5 Do not use any of the Planar UltraRes products near water . 6 Clean the L CD screens with an L C D screen cleaner or L CD wipes.
Planar UltraRes User Manual 3 16 Slight pressur e on the L C D will cause distor tion of th e image. Heavier pr essure will cause permanent damage. Planar UltraRes c onfigurations should be mounted where view ers cannot touch the sc reen or insert small objec ts in the openings that will create hazar ds by contac ting bare conductive parts.
4 Planar UltraRes User Manual European Union Disposal Inf orm ation English ■ Disposal of old Electrical & Electronic Equipment (Applicable throughout the European Union and other European count.
Recommended Usage Planar UltraRes User Manual 5 Recommended Usage In order to get the most out of your L CD modules, use the f ollowing recommended guidelines to optimize the display . Burn-In V ersus T emporar y Im age Retention Burn-in causes the screen to retain an image essentially for ever , with little or no way to correct the problem.
Recommended Usage 6 Planar UltraRes User Manual Norm al Use Therm al Guidelines Normal use of the L CD module is defined as operating in th e open air to prevent heat buildup , and without direct or i.
Basic Concept of Planar UltraRes Display Planar UltraRes User Manual 7 Basic Concept of Plan ar UltraRes Display The Planar UltraRes display u ses f o ur separate outputs that f eed into the 84” display as one image. Y ou can use any combin a t ion of HDMI, DisplayP or t or DVI.
Using the Remote Control 8 Planar UltraRes User Manual Using the Remote Control The UltraRes r emote control can be used f or a variety of fu nc tions, including turning the display on and off and assigning individual inputs .
Turning Power On/Off Planar UltraRes User Manual 9 T urning P o wer On/Off There ar e several ways to turn th e pow er on and off : • Using the On/Off buttons on the remote contr ol. See "Using the Remote Contr o l" on page 8 f or more inf o rmation.
Input Setup 10 Planar UltraRes User Manual.
Planar UltraRes User Manual 11 Inst alling a Plan ar UltraRes Display This section explains how to install a Planar UltraRes display . W e suggest that you read this entire section bef ore you attempt t o install a display .
Supported Graphics Cards 12 Planar UltraRes User Manual Suppor ted Graphics Cards UltraRes suppor ts a variety of graphics cards fr om leading manufacturers, such as Nvdia and AMD .
Powering On/Off Planar UltraR es Displays Planar UltraRes User Manual 13 P o wering On/Off Planar UltraRes Displays There ar e several diff erent ways to turn on or off the Plan ar UltraRes Display: • Using the On/Off buttons on the remote contr ol.
Powering On/Off Planar UltraRes Displays 14 Planar UltraRes User Manual Plan ar UltraRes in St andby Mode If you are unsur e about whethe r or not the display is on b ut in standby mode , look for the small Standby LED . If it is off , you will not see the LED .
Powering On/Off Planar UltraR es Displays Planar UltraRes User Manual 15 If an image is present on th e current input, it will be display ed on the UltraRes display .
Powering On/Off Planar UltraRes Displays 16 Planar UltraRes User Manual.
Unpacking and Checking Accessories Planar UltraRes User Manual 17 Unpacking and Checking Accessories LCD Module Bo x The follo wing items are inc luded in the L CD module box. Pa rt Description Number Picture L CD module One per box. 1 LC D m o u n t s (optional) I f o r d er e d , t hi s w i l l b e i n s i d e a separate box inside the L CD box.
Unpacking and Checking Accessories 18 Planar UltraRes User Manual Kick st and bracket Mounts to the displa y when Planar mounts are purchased. 1 M4 x 8 Pa n h ea d screws Used to mount the kickstand bracket.
Unpacking and Checking Accessories Planar UltraRes User Manual 19 Accessor y Kit The follo wing items are inc luded in the acc essor y kit. Par t De s cr ip ti on Number Included Pic tu re AC power co rd Power cord. 1 IR sensor Used to r eceive signals fr om the remote control.
Unpacking and Checking Accessories 20 Planar UltraRes User Manual.
Planar UltraRes User Manual 21 LCD Inst allation Befor e installation, keep the follo wing points in mind: • These displays ar e heavy . Make sure that you ha ve an adequate studs to suppor t the we ight of each display if installing on a wall . • The UltraRes must be inst alled on a flat sur face .
Installing an UltraRes Display on a Wall 22 Planar UltraRes User Manual Inst alling an UltraRes Display on a W all Caut ion : For what ever structure is used t o mount the display , be sure tha t it is sufficiently engineered to handle the weight of the display .
Installing an UltraRes Display on a Wall Planar UltraRes User Manual 23 3 Use the provided template t o determine the center points of the wall mounts. The “ V ” notches are labeled “L ” for a landscape display or “P” for a portrait display .
Installing an UltraRes Display on a Wall 24 Planar UltraRes User Manual 4 In the hole marked “ T op ” on the template, mark the center of the hole on the wall. Note: If you ar e installing a landscape display and the template is too long, y ou can break the temp late at the n otch l abel ed “P .
Installing an UltraRes Display on a Wall Planar UltraRes User Manual 25 8 Line up the middle hole of the top wall mount with the screw hole drilled fr om the template. Note: This pi cture shows moun ts for a landscape installa tion. 9 Tighten the screw into the mount.
Installing an UltraRes Display on a Wall 26 Planar UltraRes User Manual 13 Install the k ickstand bracket to the back of the display using f our M4 x 8 Panhead screws.
Installing an UltraRes Display on a Wall Planar UltraRes User Manual 27 14 Using two people , carefully hang the back display onto the top wall mount bracket using the square br ack ets on the back of the display . Caut ion : Be sure that these ar e securely hung , as the top of the wall mou nt will hold most of the weight of the display .
Installing an UltraRes Display on a Wall 28 Planar UltraRes User Manual 15 On the bottom wall mount, th ere is locking hardware in the bottom c orners of the mount. Push the har dware up and fing er tighten the captive screws on the bottom t o secure the di spla y to the wall .
Installing an UltraRes Display on a Wall Planar UltraRes User Manual 29 Using the Kickst and Bracket The kickstand bracket is used for ser vice mo de, without having to r emove the display from the wall. U se the follo wing instructions to put the display in service mode.
Connections 30 Planar UltraRes User Manual Conn ections In order to get your UltraRes display up and running , you need to make thr ee main connections: AC power to the displa y , th e wired IR module and your sour ces.
Connections Planar UltraRes User Manual 31 Conn ecting Sources The graphics car d that you install on y our main PC will determine what outputs will be plugged into the Planar UltraRes displa y. F or example, some g raphics cards hav e two HDMI outputs and two DisplayP or t outp uts.
Connections 32 Planar UltraRes User Manual Setting Up UltraRes Using Multiple Inputs Y ou will have a computer that c ontains four video outputs . All four outputs will then be connected to the UltraRes display .
Connections Planar UltraRes User Manual 33 Below are two examples of setu ps in UltraRes Control software that ar e acceptable ..
Connections 34 Planar UltraRes User Manual Setting Up UltraRes Using Single Inputs Instead of having one centr a l device into which you ca n c onnect and define your source inputs , single source setup requir es connecting from a single-headed source to the display .
Connections Planar UltraRes User Manual 35 Using the Remote Control The UltraRes r emote control has individual inputs that can be selected. So if this UltraRes input is connected to HDMI 2, press the HDMI 2 b utton on the remote control.
Connections 36 Planar UltraRes User Manual Using the UltraRes Control Software On the Source tab , select the input that is connec ted to the U ltraRes display . F or example, if this UltraRes input is connected to HDMI 2, select the HDMI 2 radio button in the Input Source section on the lef t.
Planar UltraRes User Manual 37 Inst alling the UltraRes Control Software The UltraRes C ontrol software is used as your primar y t ool for display setup . Use the follo wing instructions to install the UltraRes Control software. 1 Save the Ultr aRes Control.
38 Planar UltraRes User Manual 3 Click Next to contin ue. 4 If you want to save the U ltraRes Contr ol files to a dif ferent location, click the Bro wse button and save to the folder of y our choice. 5 If you want to see how much space is on your har d drive, click the Disk Cost.
Planar UltraRes User Manual 39 8 Click Next on the next window to continue. 9 As the installation is oc curring , you will see the status bar f or up to a couple of minutes.
Installing USB Drivers 40 Planar UltraRes User Manual 10 Once the installation is c omplete, click Close to close the program. Inst alling USB Drivers When you install the UltraR es Contr ol soft ware , it wi ll automatically install the necessary USB dr ivers n eeded for c ommuni cation between your comput er and to the UltraRes display .
Installing USB Drivers Planar UltraRes User Manual 41 3 If the USB driver installati on is successful, you will see a message similar to the example below .
Installing USB Drivers 42 Planar UltraRes User Manual Using the UltraRes Control Software When you first open the UltraRes Control software, you will see a windo w similar to the following . Notice that until you connect the inputs to the display , the “Status” at the top of the window wi ll sho w “Disconnected.
Installing USB Drivers Planar UltraRes User Manual 43 3 The tool will then attempt to auto detect any inputs that are alr eady connec ted . I f one is detected, the follo wing window ap pears with information already filled in. If no inputs are auto- detected, you will see a window similar to the following .
Setting Up Sources 44 Planar UltraRes User Manual 4 If the connection is successf ul, the “Status ” at the top of the window will show “C onnec ted. ” Note that all tabs are no w accessible and can now be changed if needed. Setting Up Sources This info rmation is cov ered earlier in th e manual.
Auto Power Off Timer Planar UltraRes User Manual 45 Auto P o wer Off T imer If you want th e power to aut omatically turn off if ther e is no incoming source f or a certain amount of time, use the AUTO POWER OFF TIMER slider on the Settings tab and select bet ween 1-60 seconds .
Changing Backlight Intensity 46 Planar UltraRes User Manual Changing Backlight Intensity T o change the brightness of the display , use the BACKLIGHT slider on the Display tab . If you want a brighter display , mov e the slider towards a higher number .
Upgrading Firmware Planar UltraRes User Manual 47 Upgrading F irmware Upgrading software can only be done th rough the UltraRes C ontrol software. Note: F ir mwar e upgrades can only be done over a USB connection. 1 Select the File menu bar and then Upgrade F irmw are .
Upgrading Firmware 48 Planar UltraRes User Manual 2 A file called 4K.xml will be par t of the release pa ckage. Navigate to this section and click Open to begin the upgrade process.
Upgrading Firmware Planar UltraRes User Manual 49 3 The upgrade proc ess will take about 40 minutes . Be sure you are prepared f or this amount of time befor e yo u initiate the upgrade pr ocess. 4 The upgrade proc ess status bar will show where y ou are in the upgrade process as the upgrade proc eeds.
Error Codes 50 Planar UltraRes User Manual Error Codes T o see the last 50 errors that hav e occurr ed , selec t the Error L og tab in the UltraRes Contr ol soft ware , as shown below . F or a c omplete list of the er ror codes, see "Err or Codes in the UltraRes C ont rol Software" on page 85.
Planar UltraRes User Manual 51 UltraRes Dimensions Display Dimensions - F ront and Side Vie ws .
Display Dimensions - Rear View 52 Planar UltraRes User Manual Display Dimensions - Rear Vie w .
Landscape Wall Mounts - Front View Planar UltraRes User Manual 53 Landscape W all Mounts - F ront Vie w .
Landscape Wall Mou nts - Sides Views 54 Planar UltraRes User Manual Landscape W all Mounts - Sides Views 0.
Portrait Wall Mounts - Front View Planar UltraRes User Manual 55 P or trait W all Mounts - F ront Vie w .
Portrait Wall Mounts - Sides Views 56 Planar UltraRes User Manual P or trait W all Mounts - Sides Vie ws 0,1,.
Optional Pedestal Mount - Front View Planar UltraRes User Manual 57 Option al P edest al Mount - F ront View Note: This view sho ws the pedestal without the display mount ed on it.
Optional Pedestal Mount - Top and Bottom Views 58 Planar UltraRes User Manual Option al P edest al Mount - T op and Bottom Vie ws .
Optional Pedestal Mount - Single and Double Sid ed Planar UltraRes User Manual 59 Option al P edest al Mount - Single and Dou ble Sided .
Optional Pedestal Mo unt - Single and Double Sided 60 Planar UltraRes User Manual.
Planar UltraRes Remote Monitoring Software Planar UltraRes User Manual 61 Plan ar UltraRes Remote Monitoring Software Planar UltraRes Remote M onitoring is soft ware that displays inf or mation about the display via a web br owser .
Planar UltraRes Remote Monitoring Software 62 Planar UltraRes User Manual Unit St atus The Unit Status page shows a list of the differ ent sy stem settings for the displa y , including powe r , signal f ormat and which so urces are connected with which inputs.
Planar UltraRes Remote Monitoring Software Planar UltraRes User Manual 63 P o wer On/Off P ower On/O ff buttons contr ol the LED power , not the AC power . Y ou cannot control AC pow er through Planar Ul traRes Remote Monitoring . This section has four options for which yo u can schedule an auto matic power on/off .
Planar UltraRes Remote Monitoring Software 64 Planar UltraRes User Manual Source Setup The Source Setup page allows you to per f orm the same tasks th at you can using the UltraRes Control software: s.
Planar UltraRes Remote Monitoring Software Planar UltraRes User Manual 65 Adv anced Setup The Advanc ed Setup page allo ws you to per form man y of the same tasks that you can on the UltraRes Control software prog r am, including selecting the power mode that works best f or your displa y, which includes low pow e r or fast startup.
Planar UltraRes Remote Monitoring Software 66 Planar UltraRes User Manual Admin Setup The Admin Setup page contains four sub -pages: Network Setup, Da te and Time , Acc ess Control and Software Setup.
Planar UltraRes Remote Monitoring Software Planar UltraRes User Manual 67 Network Setup This page allows y ou to configure n etwork settings and wheth er or not you use DHCP . 1 In the Hostna me bo x it now says P lanar . Change this name to something more appropriat e.
Planar UltraRes Remote Monitoring Software 68 Planar UltraRes User Manual b Y ou do no need to fill in anything under the Sta tic (non-DHCP) Networ k Settings sec tion. Howev er , if you do, th ese settings will be used in the event that the DHCP attempts to time out.
Planar UltraRes Remote Monitoring Software Planar UltraRes User Manual 69 Date and T ime Use this page to change date and time information as needed . 1 Set the date and time manually in the bo x under the Manual Date and Time section. The date format is ver y exac t.
Planar UltraRes Remote Monitoring Software 70 Planar UltraRes User Manual Access Control The Acc ess Contr o l page allows you t o set pa rameters needed to access the web , the Remote Monitoring net work, RS232 commands , as w ell as selec t the correct baud rate.
Planar UltraRes Remote Monitoring Software Planar UltraRes User Manual 71 Software Setup (Upgrading Network F irmware) This page allow s you to up load the latest Ultr aRes Remo te Monitoring soft ware .
Planar UltraRes Remote Monitoring Software 72 Planar UltraRes User Manual Monitoring software may not conf igure t o the same net work address after the system rebo ots. 4 When you click Reset ALL to F actor y Default , you r eceive the Confirm F ac tory Reset page.
RS232 Communication Planar UltraRes User Manual 73 RS232 Comm unication RS232 control is not nec essar y for operatio n, but is a conv enie nt way to control displays fr om a computer a t a distance . If yo ur installation will not use RS232 control, skip this sec tion.
RS232 Communication 74 Planar UltraRes User Manual Setting Up Single Inputs Y ou can set up single inputs using RS232 commands. As is typical with using RS232 commands, y ou can pull up a basic program such as T era T erm to send commands. Below is an small example.
RS232 Commands Planar UltraRes User Manual 75 RS232 Comm ands The RS232 connection must us e the following settings: • 19200 baud rate • 8 data bits • 1 stop bit • No parity bit • No HW (RTS.
Response Format 76 Planar UltraRes User Manual Response F orm at Responses sent from the fo llower to the in itiator shall have th e f ollowing format: (u;www:x=z) [CR] Where: • ‘(‘ and ‘)’ indicate the start and end of the command data.
Response Format Planar UltraRes User Manual 77 Comm and/Response Examples The follo wing section gives examp les of commands and their responses: Example: Power query when unit is powered on Command: .
Supported UltraRes 4K Comman ds 78 Planar UltraRes User Manual Suppor ted UltraRes 4K Comm ands The follo wing section lists the commands that are curr ently suppor t on the UltraRes display .
Supported UltraR es 4K Commands Planar UltraRes User Manual 79 Setting Command Code Read/ Write Inc/Dec Min Valu e Max Value Str ing? Password Protected? Notes Info rmati on FPG A 1 Ve.
Supported UltraRes 4K Comman ds 80 Planar UltraRes User Manual Setting Command Code Read/ Write Inc/Dec Min Valu e Max Value Str ing? Password Protected? Notes Multiple Input 3 MI3 R/W.
Planar UltraRes User Manual 81 Specif ications LCD Module Specif ications Specification UltraRes Display Dimensions in/lbs mm/kg Widt h 75.5” 1918.7mm Height 43.7” 1110.7mm Diagonal overall 87.28” 2217mm Depth - without mount 3.05” 77.5mm Depth - with m ount 3.
82 Planar UltraRes User Manual Col or ga mut 72% NTSC 100% REC709 Red (x,y) Green (x,y) Blue (x,y) White (x,y) 0.645, 0.335 0.300, 0.620 0.150, 0.060 0.
Signal Compatibility Planar UltraRes User Manual 83 Sign al Compatibility The UltraRes display supports the following video modes . Compatible Video Sources Signa l T ype Resolution F rame Rat e (Hz) Line Ra te (kHz) Pix el Rat e (MHz) PC 960 x 2160 60 135.
Signal Compatibility 84 Planar UltraRes User Manual.
Error Codes in the UltraRes Control Software Planar UltraRes User Manual 85 T rou bleshooting During Inst allation This section includes troubleshooting in formation about diff erent issues y ou may encounter during the installation proc ess or af ter your display has been running for some time.
Error Codes in the Ultr aRes Control Software 86 Planar UltraRes User Manual Error C ode Meaning Display Behavior and Solution AC Pow er Sup p ly 1 F ail ure One of the two A C power supplies is not wor kin g properly . The backlight will be dimmed to a maximum setting of 10, which is necessar y in order to r educe power c onsumption.
Symptoms, Possible Ca uses and Solutions Planar UltraRes User Manual 87 Symptoms, P ossible Causes and Solutions Below are diff erent symptoms that you mi ght encounter as y ou install your UltraRes display . F irst look at the di ffer ent symptoms to see if yo u can find y our issue.
Symptoms, Possible Causes and Solutions 88 Planar UltraRes User Manual.
Planar UltraRes User Manual 89 Accessing Plan ar’ s T echnical Suppor t W ebsite 1 Go to www .p lana rpartne rs. com 2 Once you en ter your login and passwor d, you can access downloadable utility sof tware, new firmwar e, user manuals, and service manuals.
Downloading Utility Software 90 Planar UltraRes User Manual.
Planar UltraRes User Manual 91 Regulator y Inf orm ation Manufacturer's Name: Planar Systems, Inc. Manufacturer's Address: 1195 NW Compton Drive Beaver ton, OR 97006 Declares that the produc.
92 Planar UltraRes User Manual.
Planar UltraRes User Manual i Inde x A AC p owe r connecting, 30 access control in Remote Monitoring, 70 accessories accessor y ki t contents, 19 checking, 17 checking and unpack ing, 17 electronics b.
Index Planar UltraRes User Manual ii F fast startup power standby mode, 45 firmware upgrading, 47 frame delay changing, 46 frame tearing fixing, 46 H humidity, 82 I input setup, 9 inputs suppor ted fo.
Index iii Planar Ul traRes User Manual pedestal mount, 57 using the kickstand bracket, 29 orientation of L CD module, 81 P pedestal mount front view, 57 Planar UltraRes, 1 Remote Mo nitoring, 61 plann.
Index Planar UltraRes User Manual iv low pow er, 45 via UltraRes Control, 45 supported f ormats for multiple inputs, 32 T temp erature operating, 82 requirements for normal use, 6 temporary image rete.
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