Benutzeranleitung / Produktwartung PowerBook 190 series des Produzenten Apple
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Macin t os h P o w erB o o k Us er ’s Guide Includes setup, troubleshooting, and important health-related infor mation for Macintosh P owerBook 190 series computers.
K Apple Computer , Inc. © 1995 Apple Computer, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Apple. Your rights to the software are governed by the accompanying software license agreement.
iii Co m m unic ati ons reg ul ati on informati on v i Par t I 1G e t t i n g S t a r t e d 1 Pl u gg i ng i n the computer 3 Openin g the d is p lay 4 Tu r n i n g t h e co m puter on 6 Prob lems tur.
2G e t t i n g H e l p 25 Gettin g a ns wers t o y our quest ions 26 Ide n ti fying ob jects on the screen 34 Lear ni ng u seful shortcuts 3 5 3U s i n g E x p a n s ion Bay M o dul e s an d P C Ca rd.
v Contents Par t II 7T i p s a n d Tr ouble s ho ot ing 8 3 When y ou ha v e quest ions 8 3 When y ou r un i nto tr ouble 8 3 Prob lems starting up the c omputer 84 Prob lems w orki ng wit h pro grams.
App en dix B Usi ng Y o u r K e y bo a rd 1 4 1 Ty p i n g s p e cial ch a r a c t e r s a nd s ymbol s 1 43 Sp e cia l key co mbinations 1 45 App en di x C I ns ta l l i ng a R AM E x pa ns io n Ca r.
vii Communications Regulation Information Co mmunic ation s reg u la t i on i n f o rma t io n FCC statement This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules.
DOC statement DOC Class B Compliance This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the Department of Communications.
I part Chapte r 1 G et ti ng S t ar te d Chapte r 2 G et ti ng H elp Chapte r 3 Usi ng E xp an sion Bay M o dul es a nd PC C a rd s Chapte r 4 C onn e cti ng Addi t ional Eq ui pm ent Chapte r 5 Ins t.
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Th e illu strati on on the f oll o wi ng pa ge pro v ide s a n ov erv ie w o f y our Ma ci ntosh P ow erBook c omputer . T o set up y our computer f or the first tim e , y ou need the po wer adapter and the po wer c ord that c ame wit h it.
Microphone O Contrast control ¤ Brightness control Power key Battery Floppy disk drive module Expansion bay drive in-use light Trackpad Speaker Trackpad button Elevation feet Elevation foot release b.
Plu g gin g in th e com pu t er Pl ug g i ng i n the pow er adapter rechar ge s the computer ’ s battery . Y ou shou ld plug i n th e pow er adapter i n ca se the battery has drained d uri ng shipp i ng or st ora ge .
2P lug the power adapter plug into the power adapter port (marked with the icon ¯ ) on the back panel of the computer. Op e ni ng th e di spla y 1S lide the latch to the left and lift up the display.
2P osition the display at a comfortable viewing angle. Y ou c a n adju st the ang le of t he displ a y at any t ime b y tilt ing it t o w ard or a w a y from y ou. 3A djust the elevation feet if you want to raise the computer. The b ac k o f t h e k e yboar d is s light l y ele v ated when the f eet are i n use .
Tu r n i n g t h e com puter on To t u r n on the computer: m Press the Power key (marked with a P ) at the upper-right corner of the keyboard. Y ou shou ld hear a tone w h en y ou tur n on the computer . It take s the computer a f e w mi nutes t o star t up .
If y ou are a n e w Mac i ntosh P ow erB ook user , f oll o w the i nstr ucti ons i n the re st of t his sec ti on. If y ou ha v e ex p erience us i ng a M acintosh c omputer , s kip to “ M a k i n g So ft w are Dis ks ” l ater i n this c hapter to lear n how t o make fl opp y dis ks o f the so ftw are i nstalled on y our computer .
4 Turn to the “Learning the Basics” section later in this chapter. 5 Turn to “Making Software Disks,” later in this chapter, as soon as you are done learning the basics. It is v ery impor ta nt that y ou make y our flopp y dis ks a s soon a s y ou are done with t h e first par t o f the Mac i ntosh T ut orial.
m You see a picture of a disk with a blinking question mark on the screen. Thi s i c on us uall y means that the c omputer can ’ t find s y stem so ft w are on th e h a rd dis k or a ny di s ks attac h ed to t he computer . Y ou ma y need to reinstall s y stem so ft w are .
Wh a t is a disk im a g e ? A disk im a g e is a discrete e lectr onic repre sentati on o f each indi v idual installer dis k. The Dis k I mag es f older in the Flopp y Dis k Maker f older on y our ha.
Bef ore y ou star t maki ng y our dis ks , y ou ’ll need to dec ide if y ou w ant to mak e a ful l s et or a minimu m s et o f dis ks . When you mak e a full set , y ou ’ll make dis ks f or your s y stem so ft w are a nd the other dis k ima ge s that com e on y our com puter .
Th is di alo g bo x will app ear e v ery time y ou star t your c omputer until y ou mak e at least a minimum set of di s ks . It is v ery impor ta nt that y ou make at least a minimum set. (Y ou can st op the dial og bo x from appeari ng b y remo v i ng the Fl oppy Di s k Mak er ali as from t he Startup Items f older in the Sys t e m F o l d er .
As y ou fill eac h dis k, mak e a l ab el with t he dis k name disp la yed on t he screen. Then immedi atel y put the label on the di s k so that y ou kno w what its c ontents are l ater .
Ma k i ng i nd i v id ua l d i sk s If y ou made a mi nimum set of di s ks , y ou can g o bac k a nd make di s ks of t he remaini ng di s k imag es on y our computer . Y ou do t his b y us ing the cu stom f eature o f Flopp y Dis k Mak er . Y ou c an make an i ndi v idual di s k or a set o f dis ks f or a n appli cat ion pro gram.
4C l i ck Add. Th e f older (or indi v idual dis k) app ears i n the list t o the right under “Di s k ima ge s to be cop ied. ” Re p eat steps 3 and 4 until all the s of tw are y ou w ant to c op y app ears i n the list to t h e right. The total number of di s ks y ou ’ll n eed app ears abo v e the list in th e r i ght o f the wi ndow .
Learn ing the basics If y ou are n e w to t he Macint osh, y ou shoul d b egin by l ooki ng at the ea s y-to- use p r o gram called t he Mac i ntosh T ut orial.
2M ove your finger on the trackpad so that the tip of the arrow ( 8 ) points to the question mark in the upper-right portion of the screen. 3W i t h the tip of the arrow ( 8 ) on the question mark, press and hold down the trackpad button. A list o f cho ice s (c alled a menu ) appears .
Rev iewing t h e b a sic s Th e f oll owin g illustrat ion s ummarizes man y of t h e ba si c s kills and ter ms y ou lear n ed from the tut orial. 18 Chapter 1 To throw away an item you no longer want, drag it to the Trash and choose Empty Trash from the Special menu.
Tu r n i n g t h e com pu t er o ff Y ou c a n tur n y our computer o ff u s i ng eit her the Po wer k e y or the Shut D ow n co mma nd. Detailed i nstr uct ions f oll o w .
4W hile holding down the trackpad button, move the arrow down the list of choices until the words “Shut Down” are highlighted, then release the button.
Ot her w a y s o f pu tt i ng y o u r co m pu t er t o sl eep Y ou c a n als o use any o f the f oll owin g alter nate methods t o put y our computer to sl eep: m Choose the S leep command from t he Speci al menu.
F or more informati on, see the “B atteries & P ow er” t opi c of M acint osh Gu ide , ava i l a b l e i n the Gui de ( h ) menu . (Y ou c a n lear n about us i ng Mac i ntosh Guide i n Chapter 2 of t his manual. ) Auto m a ti c s l e e p If y ou don ’ t use t h e computer f or se v eral mi nutes , it goe s to s leep aut omati c all y .
Y ou c a n als o restart the computer u sin g the R estar t command. m Choose R estart from the S p eci al menu . If the w ord “ Speci al” do es not appear at the t op of t h e screen, y ou ’ re w orki ng in t he wron g pro gram. Choose F i nder from the A pplic ati on menu .
Wh e r e to fin d an swe r s When y ou ha v e quest ions about us i ng y our Mac i ntosh, t here are sev eral pl aces y ou c a n look f or a ns wers . In this book Use this book to set up and learn about your computer, and for useful tips and suggestions if you have problems with your computer.
Th eG ui de menu is y our mai n source o f informati on when y ou ’ re working with y our computer . T h e menu is i dentif ied by a que sti on mark ( h ) i n the upper -right c or n er of t h e screen. 25 2 Ge tt i n g He l p Use the instructions in this chapter to learn about the help available to you in the Guide menu.
Ge tt i ng a ns w er s t o y ou r q uest io ns When y ou ha v e a quest ion w hile w orki ng wit h y our computer , y ou c an get the an sw er by c hoos i ng Mac i ntosh G ui de from the Gui de menu . 1P ull down the Application menu (in the upper-right corner of the screen) and choose Finder to make it the active application program.
3N otice the three buttons at the top of the window: Topics, Index, and Look For. Maci n t osh Gu ide gi v e s y ou three w a y s o f findi ng informat ion: m Topics lets y ou choose from a li st of g eneral sub jects; it i s li ke t h e table o f c ontents in a book.
2C lick “Setting Options” in the list of topics. When y ou c lic k a ny t opic area, a li st of rel ated quest ions appears on the ri ght sid e of t he Mac intosh G uide windo w. 3C lick the question “How do I set the time and date?” and then click OK.
Ge tt i ng a ns we rs w i th t he In de x bu tt on 1 In the Macintosh Guide window, click the Index button. An alphabetic al list o f s ub jects appears on the lef t s ide o f the wi ndow . 2S croll through the alphabetical list until the phrase “background pattern” is visible.
4C lick the question “How do I change the background pattern?” and then click OK. Or double-click the question. A small window appears with instr ucti ons for y ou t o f oll o w . 5 Read and follow the instructions in the window. Maci n t osh Gu ide pr o v ide s step-by-step instr ucti ons to ans wer t he quest ion y ou selec ted.
Ge tt i ng a ns we rs w i th t he Lo o k Fo r bu tt o n 1 In the Macintosh Guide window, click the Look For button. A small bo x app ears on the lef t s ide o f the wi ndow , w h ere y ou can type tex t. 2C l i ck the arrow button to activate the text box.
4C lick the question “How do I change the beep sound?” and then click OK. Or double- click the question. A small window appears with instr ucti ons for y ou t o f oll o w . 5 Read and follow the instructions in the window. Maci n t osh Gu ide pr o v ide s step-by-step instr ucti ons to ans wer t he quest ion y ou selec ted.
Ti ps f or usi ng Mac i n t o sh G u ide Here are a f e w tips f or us i ng M acintosh G uide e f fec ti v el y: m Maci n t osh Gu ide i s a v ail able onl y when y ou are in the Finder—the de s kt op area where y ou can see the i cons o f dis ks , f ol ders , and file s .
Ident i f yi ng ob je cts on the scre en So me ti me s y ou ’ll see an unf amiliar item on t he screen a nd as k y ourself , “What ’ s that?” Y ou c a n get an ans wer b y us i ng a Mac i ntosh f eature know n as Ba lloon He lp .
Learn in g us ef ul sho r t cuts Y ou c a n p erform many ta s ks in the Finder more qu ic kl y if y ou use k e yboar d or mou se shor tcuts . For e x ample , i nstead of c lic king an ic on a nd choos ing Op en from t h e File menu, y ou c an simp l y double-c lic k the icon t o op en it.
2C l i ck one of the category buttons. Another window appears , descri bing shortcuts f or that c ateg ory . 3 Read about the shortcuts available for the category you selected. Click th e ri ght ar ro w i n the lo wer -ri ght corn er of the window t o disp la y the ne x t w i ndow (if t here is one) .
37 Read this chapter for information on using expansion bay modules and PC Cards. Usin g exp a n si o n ba y m od u les Th e fl opp y dis k dri ve in y our Macint osh Po werB ook is a remo v able module , wh i ch y ou c a n eas il y s witch wit h other typ es o f remo v able module s .
2I f a floppy disk is inserted in the module, click its icon to select it and drag its icon to the Trash (or choose Put Away from the File menu). If y ou ha v e a ny ot h er ki nd of opt ional e x pa .
4H old the module by the gripping surface and pull it out of the computer. IMPORTANT Y ou shou ld not remo v e a n ex pansi on ba y module if it i s i n use or y ou ma y lose data. If y ou try to remo v e the module w hen it is in use , you ’ll see a me s sa ge tellin g y ou t o reinser t it.
Lo ck ing an exp an sio n ba y m od u le Y ou c a n purcha se a security cab le and lock t o protect y our Mac intosh Powe r B ook. W ith a loc k, y ou c a n do the fo llo wi ng: m secure y our comput.
Usin g P C C a rd s (PCM CI A ca rds) PC Car ds (als o know n as PCM CIA c ards) are about t h e size o f a thic k credit ca rd and ha ve a 68-p i n connect or at one end. T h e y come in many v arietie s , su ch a s fa x/modem c ards , mas s-stora ge c ards , E ther n et connect ion c ards , a nd wi rele ss c ommunic ati ons c ards .
To i n s e r t a ca r d, do thi s: m Insert the card, connector first and label up, into the slot. Make sure the card is level. A Type III PC Card must be inserted in the lower slot. A Type I or Type II PC Card can be inserted in either the upper or lower slot.
Yo u ’ ll fee l som e res istance as y ou s lide the c ard in. When the car d is fir ml y seated, y ou h ear a c lic k. An ic on f or the PC Car d appears on the des kt op . Y ou are no w ready t o use t he car d. Ej e c ting a PC Ca rd Y our c omputer must be on or of f i n order t o eject a PC C ard.
Ot her w a y s t o eject a ca rd When the computer i s tur n ed on, y ou c a n als o do a ny o f the fo llo wi ng: m Cl ic k the c ard ’ s ic on to se lect it , then pull do wn the F ile menu and choose Put A w a y . Af ter the c ard i s ejected, pu ll it out of t he sl ot.
If y o u ca n ’t ej ect a ca rd If y ou are unable t o eject a c ard us i ng any o f the methods de scribed, f oll o w th ese steps: 1S hut down the computer.
Usin g a PC Ca rd m odem When y ou are us i ng a PC Ca rd modem , make s ure y ou do the f oll owing: 1I nstall the communications software you want to use. PC Car d modem s w ork with y our communic ati ons so ft w are by ac ces sin g a f eature o f y our Mac i ntosh P ow erB ook ’ s so ft w are c alled the C ommunic ati ons To ol bo x.
Usin g e W o r ld with a P C Card mod em Fol lo w t h e s e s t eps when us i ng eW or ld wit h a PC Car d modem . Y ou c a n als o use th es e steps as a g uide li n e for sett i ng up ot h er communic ati ons pro grams to u s e t h e C ommunic ati ons T ool bo x .
Us in g Ap p le R em o te A ccess w i th a PC C a rd m odem Ap p l e Rem o t e Acc ess use s modem file s (somet ime s c alled connect ion scripts or C C Ls) to g et the b est perf or ma nce from som e modems . F oll ow t hese steps to selec t y our modem file: 1I nsert your PC Card modem.
Usin g A p p l e L in k wi t h a PC Ca rd mo dem To u s e A p ple Li n k w i th a PC Car d modem, f oll ow t hese steps: 1 Insert your PC Card modem. 2 Open the AppleLink Connection Files folder (inside the PC Card Modem Files folder in the Apple Extras folder on your hard disk).
7C hoose Serial Tool from the Method pop-up menu. 8S elect the Upper Slot or Lower Slot icon in the Current Port window. If y our modem is not cur rentl y i nser ted, its icon will not be disp la yed in the window . Y ou must al w a y s i nser t the modem i n the same s lot , or y ou ’ll need to set up the modem a g ain for t he other sl ot.
51 Read this chapter for information on expanding your computer system with additional hardware. Th e illu strati on b elo w show s where equipm ent shoul d b e connected t o y our Maci n t osh P o werB ook. In most c ase s , y ou should re fer t o the ma nuals t hat ca me with y our equipment f or instr ucti ons on connect ing it.
A dditi onal i nf or mati on is pr o v ided i n this c hapter f or addi ng the f oll owing de v ice s t o y our computer s y stem: m printers m exte r n a l modems m SCS I d ev i c es m exte r n a l m.
Con n e ct i ng an ex te r n al mo dem Y ou c a n use a PC Car d modem in y our computer ’ s PC Car d s lot. F or inf orm at i on on connect ing and us i ng a PC C ard modem , see the documentati on.
Con n ect i ng SC S I d evic e s A SC S I de v ice is an y product—inc ludi ng har d dis k dri v es , CD-R OM dri v es , a nd sc ann ers—that communi c ates wit h y our computer b y means of a standard elec troni c i nterf ace . (SC S I sta nds f or S mall C omputer S y stem In terf ace .
Wh e r e to a d d cab le t erm i na t ors w hen co nnec t i ng a s in g le S CSI de v ice: Wh e r e to a d d cab le t erm i na t or s whe n con nect i ng tw o o r mo re S CSI de v i ces: Usin g your M.
Con ne ct in g yo u r c o m p u t e r as a hard di sk Bef ore makin g a ny c onnecti ons , you need t o as si gn a unique S CS I ID numb er to t h e Powe rBook . (T h e unique ID numb er allo ws t h e computer t o com m unic ate with se v eral connected de v ice s .
10 If there are no SCSI devices currently connected to the other computer, attach a SCSI system cable to the other computer. Make sure you have a terminator connected to your PowerBook. If there are SCSI devices currently connected to the other computer, attach a SCSI peripheral interface cable to the last device in the SCSI chain.
13 Turn on the other SCSI devices in the chain, if any. 14 Turn on the other computer. Th e P o werB ook app ears as a har d dis k icon on t h e screen of t h e computer y ou connected it t o . Y ou c an now trans f er a nd use f iles a s if the Mac intosh Po we rB ook were an ex ter nal hard di s k.
Qui t ti ng SC SI d i sk m ode 1S hut down the computer your PowerBook is connected to. 2H old down the Power ( P ) key on the PowerBook until the computer shuts down. 3 Turn off any other SCSI devices in the chain. 4D i s c onnect the PowerBook from the adapter cable.
Con n e ct i ng an e x tern al mon it or IMPORTANT Y ou mu st i nstall a v ideo-out upgrade c ard t o use an e xter nal m onit or with y our Mac i ntosh P ow erB ook.
2P lace the monitor where you will be using it. K eep the computer and the monit or at least e i ght inches apart. I nterference be tw een the monit or and your c omputer ’ s fl opp y dis k dri v e c a n cau se er rors on y our flopp y dis ks .
5A ttach the video adapter to the video port (marked with the icon ™ ) on the computer’s back panel. 6 Turn on the external monitor. 7P ress the Power ( P ) key to turn on your computer. (You can press any key if your PowerBook is in sleep.) The e x te r n al monit or is read y t o use .
Disc onn e ctin g a n e xt er na l mo n i t or 1M ake sure your computer is shut down or in sleep. 2M ake sure your monitor is switched off. 3D i s c onnect the video adapter from the video port on the computer’s back panel. The video port is marked with this icon: ™ .
Con n ect i ng sound out put de v i ces Y our c omputer has a bu ilt-i n microphone t o the lo wer ri ght of the di spl a y . For in fo rm ati on on us i ng t h e microphone t o recor d sounds , see the “ Sound ” top ic of M a ci ntosh G ui de , a v ailab le i n the Gui de ( h ) menu.
Con n e ct i ng ot her de v i ces F or i nstr uct ions on c onnectin g a de v ice not discu ssed in thi s chapter—f or ex amp le , an ex ter nal i n put de v ice (s uc h as a mou se) or netw orki ng hard w are—ref er to t he ma nual s that c ame wit h the de v ice .
Usin g S of t war e Hi ghlight s Y our M acint osh Po werB ook come s with s ome great s o ft w are already installed tha t i ncl ude s s uch pr ogram s and feature s as: m Clar isW orks m hard dri ve.
To get star ted with y our so ft w are , f oll o w these steps: 1 Open the Macintosh HD icon. A window s imilar t o t hi s app ears . 2D ouble-click the Software Highlights icon.
Ge tt i ng he l p f o r a pp l ica t i o n pr og ra ms So me appli c ati on pro grams t hat come on y our Macint osh Po werB ook (f or ins tan ce , P o w e rT al k a nd File A s si sta nt) are do cumented i n thei r ow n App le Guide onli n e h elp s y stems .
Wo r k i n g w i t h se v era l pr og ra ms a t a t i me Y ou c a n op en as many app lic ati on pro grams and de s k acce s sorie s as y our co mputer ’ s m emory allo w s . A ll open pro grams are li sted i n the A pplic ati on menu at the ri ght end of t he me nu bar .
Hiding an d sh ow in g w in d o ws on the des kt op Y ou c a n hide all wi ndow s ex cept those o f the act i v e pro gram b y choos i ng Hi de Ot hers from the A pplic ati on menu . The ot he r pr ogram s remai n op en e v en thou gh thei r wi ndow s are hidden .
Pow e r sour ces Y our c omputer c a n dra w its op erating po wer from t wo dif ferent s ources . m Main battery Y our c omputer c ame with a ni c ke l-metal-h y dride (N iMH) ba ttery .
Re s p on ding to lo w-po we r messages When the battery runs lo w , the computer di spl a y s a series o f lo w-pow er me ss ag es . The w ork time remaining af ter you see t he first mes sa ge v aries dependi ng on ho w y ou are us i ng t h e computer .
IMPORTANT Re ch ar ge a dep leted battery as s oon as pos s ible . Lea v i ng a depleted b attery i n the computer f or a length o f time (e sp eci all y i n a hot lo ca ti on, s uch a s the tr unk of a c ar) ma y dama ge t h e battery s o that it c a n ’ t be rec har ged.
Re c h ar gin g t h e b a t te r y To rechar ge t h e battery in y our computer , plu g i n the pow er adapter . (Do not use a n ext e rna l rec har ger , e v en on e des igned f or a nother Mac i ntosh Po we rB ook model. M acint osh Po werB ook 1 90 series b atteries shou ld be ch a rge d i n si d e the computer .
Remov ing or r e pl aci ng th e bat ter y To remo v e or repl ace the battery , f oll ow t hese steps . 1S ave your work, and then choose Shut Down or Sleep from the Special menu, or plug in the power adapter. 2C l o se the display. 3P ress the battery release button on the battery.
6I f you are inserting another battery, remove the battery cap from the new battery to expose the contacts, then slide it into the battery compartment. Y ou c a nnot i nser t a battery if t he battery c ap is still on t he battery . Y ou should st ore the battery c ap i n c ase y ou w a nt to remo v e and tra nspor t the battery la t e r .
About l ith iu m ion r e pla c e m e nt b at te ri e s Y ou c a n purcha se a n optional lit hium ion (L iIon) battery a s a n ex tra or repl acement f or the standard N iMH battery t hat c ame with y our Mac i ntosh Po we rB ook.
II part Chapte r 7 T ips an d T rouble sh o oti ng Chapte r 8 Diagnos tic T e c h ni qu e s.
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Wh e n yo u h a v e q uest i on s If y ou w a nt to kno w how t o do a par ticu lar ta s k with y our computer , ref er to M a c i ntosh G uide in the Gu ide ( h ) menu . For instr ucti ons on us i ng Maci n t osh Gu ide , see Chapter 2 of t his manual.
Thi s c hap te r and Chapter 8 de scribe so luti ons to pr oblems y ou ma y ex pe rience with y our computer . If the s u g ge sti ons i n these t w o chapters don ’ t so lv e y our prob lem, contac t a loc al A pple-authorized serv ice pro v ider or c all th e App le As s istance Center .
The computer makes an unusual sound at startup. m If y ou h ear a n unf amiliar startup sound, start up the computer with the Dis k T o o ls dis k that c ame with y our computer . If the computer doe s not star t up , or if the hard di s k ic on do es not appear , the hard di s k ma y need repai r .
The computer starts up, but the desktop (or Floppy Disk Maker screen) doesn’t appear. m The sc r een bri ghtn es s ma y b e tur n ed dow n. A d just t h e brightne s s contr ol ( ¤ ) and contra st contr ol ( O ), l o c a t e d t o the ri ght of t he displ a y .
The computer displays a flashing question mark icon. m Thi s i c on us uall y means that the c omputer can ’ t find s y stem so ft w are on any di s ks attac h ed to t he computer . (After it di spl a y s thi s ic on f or tw o minutes , the computer will shut itself o ff .
When the computer starts up, a message says there is not enough memory. m Th ere ma y not b e enough m emory t o load all t he s y stem so ft w are exte n si ons y ou ’ v e i nstalled. R e star t the computer , holdin g dow n the Shif t key until y ou see the me ss a g e “Extens ions o f f ” in the W elc ome to Ma ci ntosh bo x.
When the computer starts up, no icons appear in the windows, and the pointer alternates between an arrow and a wristwatch, or an empty flashing box appears. m The r e i s a problem wit h the disp la y of windo ws . R estart the computer , hol ding do wn t he O pti on ke y until t he des kt op ic ons app ear .
The computer exhibits odd behavior, such as many unexplained system failures. m Check f or mult iple S y stem F ol ders on y our star tup dis k, u sing t he Find File co mma nd. T hro w a w a y ex tra S y stem Fo lders (but do not t hro w a w a y a ny Sy stem Fo lders from y our RAM Dis k Bac kup f ol der) .
A program won’t open. m The app lic ation pr o gram ma y already be open. Check t he App lic ati on me nu to see w hat pro grams are runni ng . m Th ere ma y not b e enough m emory a v ailab le to open the pro gram . Quit any pro grams y ou ’ re not us ing and try a g ain.
A message says there is not enough memory. m Th ere ma y b e a temporary so ft w are prob lem. S a v e y our w ork, qu it all op en pro grams , and restart the computer . If y ou c an ’ t restart, see t he su g ge sti ons in “ The C om puter Free zes or Di spl a y s a S y stem E r ror Me s sa g e , ” ear lier i n this s e ctio n.
When I try to open a document, a message says the program can’t be found. m The do cument ma y ha v e b een created with a pro gram that i s not on y our hard di s k, or wit h a diff erent v ers ion o f the pro gram . m Y ou c a n als o op en a do cument from within a pro gram by u s i ng the Op en co mma nd i n the File menu .
Some icons look different from usual. m The r e ma y b e a problem wit h the i nf or mation t hat the computer u se s to k eep trac k of f iles . R estart the computer and hold do wn t h e Command ( x ) a nd Opti on ke y s until y ou see a mes sa ge as ki ng if y ou w a nt to re buil d the de s kt op .
m If the file i s on a flopp y dis k, the dis k ma y b e lock ed. Unlock t h e dis k by sl id i ng th e t a b so that it co v ers the hole at t he cor n er of t he dis k.
Pro b l e m s wit h har dw are Flop py disk drive I can’t eject a floppy disk. m The di s k ma y b e stuck . R estart the computer , hol di ng do wn t he button on y our trac kpad.
Ha rd d i sk The computer won’t start up from the internal hard disk, or the hard disk icon doesn’t appear on the desktop. m Th ere ma y b e a temporary so ft w are prob lem. T ur n of f the computer , w ait at least 1 0 seconds , a nd then tur n it on ag ai n.
When I use the trackpad to click or double-click, it does not seem to work. m Ma ke sure y our fin ger i s of f the trac kpad at the end of t he moti on. If y our fi nge r sta y s on the trac kpad, the computer will not rec o gnize the moti on as a c lic k or a double-c lic k.
A key won’t stop repeating. m Open K e y Caps in the App le ( K ) menu. If an y ke y s i n the wi ndow are dark en ed, ke y s ma y b e stuck do wn on y our ke yboar d. T his prob lem is so m e t i m es r e la t e d to an i ncor rect l y i nstalled RAM ex pansi on c ard.
Ext erna l monit or s The monitor remains dark. m S hut do wn t h e Po werB ook, t hen make s ure the monitor i s connected t o the Powe r B ook, plu g g ed i nto an act i v e outlet , and tur n ed on. (Most monit ors ha ve a li ght on the front panel t o show w h ether the y are on.
The monitor goes dark after a few minutes. m Sc reen dimmi ng ma y b e tur ned on. Mo v e the pointer t o rest ore the screen ’ s bri ghtnes s . Y ou c a n chang e the i nter v al b ef ore screen dimmi ng tak es e ff ect in t he Po werB ook contr ol panel.
The printer does not appear in the Chooser. m Make s ure y ou ’ v e selected t he cor rect kind of printer on the lef t si de o f the Chooser window . F or ex ample , if y ou ’ re us ing a S ty leW riter II, mak e s ure to s el e c t St yl eW riter II, not S ty leW riter .
SC S I e quipm e nt an d SCS I d i sk m ode External SCSI equipment doesn’t work, or a hard disk icon does not appear on the desktop. m Check t hat all c able s are connected secure l y , that the de v ice s are plu g ged in to w orki ng out lets , and that the de v ice s are tur n ed on.
m Make s ure y ou are us i ng t h e cor rect c able f or SC SI di s k mode . T h e HDI-3 0 SC SI Dis k Adapter i s about 8 i nches l on g , is dark gra y , a nd has 3 0 pins i n th e connect or (no “mis s i ng ” pins) .
Pro b l e m s wit h e quip m e nt c onn e c te d to yo u r M a c i n t o s h P o we rBo o k If a prob lem o ccurs w hile y our Mac i ntosh P ow erBook i s connected t o exte r n a l equipment , s uch .
Pro b l e m s wit h netw or k s a nd f i le s ha ri ng So l ut io ns t o com m on ne tw or k p ro bl em s If y ou are ha v i ng prob lems u s i ng the netw ork or file sharing , try the f oll owin g be f ore attempting fur ther so luti ons: m Ma ke sure t hat App leT alk is tur n ed on i n the Chooser .
So l ut io ns t o o the r ne tw or k p ro bl em s The computer I want to connect to doesn’t appear in the Chooser. m Make s ure the computer y ou ’ re tryi ng t o connect t o is tur n ed on. m Make s ure file sharin g is ac ti v e on the computer y ou ’ re tryi ng t o connect t o .
A message says that file sharing can’t be turned on. m Ma ke sure A ppleT al k is tur n ed on i n the Chooser . m Ma ke sure y ou ha ve at lea st 1MB of a v ailab le space on y our hard di s k. m So me dis k-f or matting pr ogram s don ’ t w ork with f ile sharing .
The file-sharing section doesn’t appear in the Sharing Setup control panel. m Y ou ma y ha v e tur n ed of f App leT alk or file sharing u s i ng the Ex tens ions Ma nage r contr ol panel.
The modem didn’t dial the phone number. m Check t hat the phone cord i s plu gg ed i nto t he computer and i nto a w orki ng phone li n e . m T ry di ali ng the number ag ai n. S ometim es t here is a temporary connect ion prob lem. m Quit t he program and re star t it.
Th is c hapter pro v ide s a step-b y-step approac h t o dia gnosin g a nd so l v i ng sys t e m so f t wa re a nd hard dis k problem s . T ry the steps listed in eac h sect ion in t he or der the y are gi v en until y ou c an identify and so l v e the problem .
2 Turn off troublesome extensions using the Extensions Manager control panel. Ti p s f or loc ating pr oblem e xtens ions: m If y ou recentl y i nstalled a n ew item in the S y stem Fo lder , it ma y b e cau sing th e prob lem.
Te s t i n g y o u r har d disk Th e f oll owin g steps will h elp y ou determi n e whether y ou ha v e a prob lem with y our hard di s k or a problem wit h the s y stem so ft w are on y our hard di s k. 1 Start up the Macintosh PowerBook with the Disk Tools disk that came with your computer.
3I n the list of drives, click the disk you want to test. 4P ull down the Functions menu and choose Test Drive. 5W hen a message tells you that testing is complete, click Quit. If y ou cannot repai r the dis k, y ou ma y need to re i niti alize the dis k us i ng t h e Dri v e Setup pro gram.
Reinst all ing sy stem so ftw a re Wh e n s h o uld yo u in s t al l s y st em s o ftw a re? Y our c omputer c ame with all t he n eces sary s y stem s of tw are i nstalled on its int ern al har d dis k, s o you don ’ t need to install s y stem so ft w are on that dis k unle ss y ou encounter s of tw are problem s .
Doi n g a no rmal i nsta l la t io n o f s y st em s o ftw a re Fol lo w t h e s t eps i n this sec ti on t o do what i s comm onl y c alled a “normal” ins tal l at i on o f s y stem so ft w are .
10 Click OK. The Ea s y In st all dial og bo x app ears . (T h e dial og bo x that appears on y our screen ma y not look e x act l y li ke thi s on e . ) 11 Make sure that the hard disk named in the Destination Disk box is the one on which you want to install system software.
IMPORTANT Cer ta i n additi onal s y stem ex tensi ons or appli c ati on pro grams t hat we re ori gi nall y on y our hard di s k ma y not b e i nstalled with the s y stem softw a r e I nstaller pro gram. If y ou noti ce that a certai n ex tensi on or program wa s not i nstalled, y ou ma y n eed to install it separatel y .
3W hen Disk First Aid has finished checking your hard disk, choose Quit from the File menu. 4 Open the Drive Setup program. Y ou u se the Dri ve S etup pro gram t o update y our hard di s k. 5 In the list of drives, click your startup disk. 6C hoose Update Driver from the Functions menu.
11 Make sure that the hard disk named in the Destination Disk box is the one on which you want to install system software. If it isn ’ t , c lic k S witch Di s k until t he cor rect di s k name appears . 12 Hold down Shift– x –K to start the clean installation.
16 When you see a message reporting that the installation was successful, you may need to click Restart. Y ou need t o c lic k R estart onl y if y ou i nstalled so ft w are ont o the star tup dis k. If a me s sa ge repor ts that installat ion w as not s ucces s ful , try rep eating the cl e a n i n s t allat ion pr o ced ure .
Doi ng a custom instal lati on of sy stem s oft wa re F or most Mac intosh u sers , the Ea s y I nstall proced ure described in the pre v iou s secti ons is appr opriate , becau se it aut omati c all y i nstalls all the item s y ou need.
4S croll through the list of components, clicking the checkbox next to each component you want to install. Y ou c a n see a nd select indi v idual item s within each c omponent by c lic ki ng th e ar ro w to the le ft o f the component , then c lic ki ng t h e item y ou w a nt to in stall.
III part App en di x A Hea l th , Sa f e ty , an d Ma i n t en a nce Ti ps App en di x B Usi ng Y our K eyboar d App en di x C Ins tal l i ng a RA M Expa nsi on Ca rd.
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Hea l th-r e la t ed i n f or ma t ion ab o u t c om puter us e Musc le sorenes s , e y e f ati gue , a nd other disc om forts a nd i njurie s somet imes asso ciat ed with u sin g computers c a n o ccur from perf ormi ng an y numb er of act i v itie s .
Musc uloskeletal di s c omfor t As w i t h a n y act i v ity that inv ol v es s itting f or lon g periods o f time , us i ng a co mputer can mak e y our musc le s sore and stif f .
Eye f a ti gu e Ey e fa t i g u e can occur whene v er the e ye s are f ocused on a nearby ob ject f or a lo ng time . T his prob lem occurs b ecau se the e ye mu sc les mu st w ork harder t o vi ew a n ob ject that ’ s c loser than about 20 f eet (6 meters) .
Key b o a r d an d tr a c k p a d m When y ou use t h e ke yboar d and trackpad, y our shoul ders should be rel ax ed. Y our upper ar m a nd f orear m should f orm a n appro ximate ri ght an gl e, with y our wrist and hand i n rou ghl y a straight line .
Some co m puter users ma y de v el op disc omfort i n thei r ha nds , wrists , or ar ms af ter intensi ve w ork without break s . If you be gi n to de v el op chr onic pain or disc om f or t i n y our ha nds , wrists , or ar ms , cons ult a qualif ied h ealth speci alist.
Buil t-i n d i sp la y m Adj u s t t h e a n g l e o f the disp la y t o mi nimize gl are a nd reflect ions from ove r h ead li ghts a nd wi ndow s . m Y ou ma y need to ad just the bri ghtn es s a nd contra st of t he screen when y ou tak e the computer fr om on e work l o cat ion t o a nother , or if the li ghting in y our w ork area chan ge s .
Av o i d i n g f a t i g u e m Chang e y our seated posit ion, stand up , or stretch w h en ev er y ou star t t o fee l ti r e d. Frequent shor t breaks are helpful in reducing f ati gue . m Al lo w adequate w ork space so that y ou c an work c om f or tabl y .
Impor t ant c ar e a nd sa f et y i ns t r uc t i o ns F or y our ow n saf ety a nd that o f y our equipment , read and fo llo w all the ins truc t i ons i n this sec ti on. K eep these instr ucti ons a v ailable f or ref erence by y ou and others . Wa r n i n g m Electri c al equipment ma y b e hazardou s if mis used.
m Ne ver f orce a connect or i nto a port. Mak e s ure that the c onn ect or matche s th e por t a nd that it ’ s ri ght si de up . If the connect or and por t do not join eas il y , the y do not match . m Do not use t h e computer in wet or dusty en v i ron ments .
Car i ng f or batteries m Us e onl y the battery s upplied with y our computer , or a n ident ic al mode l. Ba tteries de si gn ed f or other por table computers ma y look s imilar , but the y ma y not work wit h y our computer and ma y dama ge it. m Alw ay s ha ndle batterie s c arefu ll y .
Ha nd l i ng f l o pp y d i sk s 125 ° F (52 ° C) 50 ° F (10 ° C) Keep disks dry. Do not use a pencil or an eraser on a disk or disk label. Store disks at temperatures between 50 ° F and 125 ° F. Do not touch the exposed part of the disk behind the metal shutter.
Tr a v e l i n g w i t h t he Mac i n t os h P o w erB oo k IMPORTANT Alw ay s bri ng eit her the Dis k T o o ls dis k than c ame with y our Po we rB ook or a set of s y stem so ftw are dis ks that y ou made with the Fl opp y Dis k Mak er pro gram with y ou when y ou tra ve l.
m Ta k e t h e n ece s sary p lu g adapters if y ou ’ re tra v eling o v erseas . (Y ou ma y n eed t o use t hem with the po wer adapter . ) Y ou do not need a v olta g e transf ormer . T h e pow er adapter c an ha ndle 9 0 v olts t o 26 0 v olts A C (48 Hz t o 62 Hz) .
Intern ational u s e Th e P o werB ook A C A dapter c a n ha ndle a wide rang e of v olta ge s; a step- do wn trans f ormer is not requ i red. See the bott om of y our po wer adapter f or vo lta ge inf ormation, and c h eck l ocal po wer v olta ge s b ef ore us ing the Po we rB ook i n a locat ion outs ide the U .
Th e P o werB ook 1 90 series k e yboar d w orks in much t h e same w a y as t h e keybo a rd s on other computers and on elec tric type writers . How ev er , there are a f e w sp eci al ke y s y ou should kno w about.
Special keys on the PowerBook 190 series keyboard Arrow keys Move the insertion point, as an alternative to using the pointing device. In some programs, the arrow keys have other functions. Caps Lock key A locking Shift key for letters only (numbers and symbols aren’t affected).
Ty p i n g s p e c i a l ch a rac t ers a nd s y m bo l s Y ou c a n typ e a v ariety of inter nati onal a nd other sp eci al s ymbols and ch a r acters (inc luding c haracters wit h diacrit ic al marks , suc h as accents) b y pres sin g combinati ons of k e y s .
If y ou pres s the Opti on ke y , K e y Caps out li n es li ghtl y the ke y s that y ou c a n use i n co m bi n ati on with letter k e y s to type letters with ac cents or other di acriti cal mark s .
Spe cia l key com b i na t i o ns If dif fi cult ies wit h y our trackpad or c omputer don ’ t allo w y ou t o use standard met hods of qu ittin g a pro gram or restarting y our computer , y ou c an try us i ng th es e s p eci al ke y comb i nati ons .
The ins tru c t i ons in thi s secti on tell y ou how t o i nstall a RAM ex pa nsi on c ard in y our Mac i ntosh P ow erB ook. No t e : Ins ta llin g a RAM c ard i s a tec hnic all y challen ging procedure . Y ou shoul d attempt it onl y if you are c om f or table w orki ng wit h electr onic equipm ent.
Ge tt i ng rea dy Y ou need the computer , the RAM ex pa nsi on car d, and a screw dri v er with a T orx T -8 h ead. (If on e is not pr o v ided with y our RAM c ard, y ou c an purcha se a T orx T -8 scre w dri v er at a hard w are or elec tronic s s uppl y st ore .
Rem ovi n g th e keybo ar d To remo v e the ke y board from t he Po werB ook, f oll o w these steps: 1S hut down the computer. 2D i s c onnect the power adapter cable from the computer. 3C l o se and latch the display. 4 Remove the battery from the computer.
5 Turn the computer over and unscrew the three screws on the bottom of the computer. Th es e screw s c a n onl y b e loosened with a T orx T -8 scre w dri v er .
6 Lift up the computer and carefully turn it over to remove the three loosened screws. When the screw s drop out , set them as ide . 151 Installing a RAM Expansion Card.
7S et the computer down and open the display to its maximum angle. Side view 152 Appendix C.
8G e n t l y lift the side panels of the computer a short distance. Be ca reful t o not to lif t too f ar . A sli ght lift shou ld rai se the ke yboar d enou gh f or y ou t o grasp it. Side view Gently lift the side panels of the computer up a short distance (approximately 1/4").
9 Carefully pull the keyboard forward to loosen the four tabs at the top. Be very careful to avoid pulling the keyboard out too far. The cable attaching the keyboard to the computer is very short. Thi s a c ti on shou ld mo v e the t op edg e of t h e ke yboar d out of its enc los ure , allo wi ng y ou to gra sp and free the entire ke yboar d.
10 Place a clean, dry cloth over the display to protect it. Place a soft, dry, clean cloth over the display to protect it from scratches. 155 Installing a RAM Expansion Card.
11 Lift the keyboard out of its enclosure and place it on the clean, dry cloth covering the display. Aga i n, b e very c arefu l t o not to lif t the ke yboar d t oo f ar out o f its enc los ure . Don ’ t tur n the ke yboar d ov er; just s lide it up on the c loth .
12 Gently touch the metal surface on the right side of the inside of the computer to discharge any static electric built up on your body. Th is protec ts y our RAM c ard and Po werB ook from dama ge . Do n’ t w al k around w hile y ou ’ re i nstalli ng t h e car d.
Inst a llin g t h e R A M e x p a n s i o n c a r d C ontinue with the steps in this sec ti on to install y our RAM ex pa nsi on c ard. 1I f you are replacing a RAM card, lift the corner of the RAM card you are replacing to remove it. Be ca reful not t o touc h other par ts of the c omputer ’ s interior w h en lift i ng t h e ca r d.
2 Remove the RAM card from its protective package, if necessary, and position it for installation. Hol d the c ard b y its edg es . Don ’ t t ouch t he chips , wi res , or metal par ts of the ca r d. Orient the c ard s o that the connect or is on the le ft s ide .
4L ay the card flat, then gently press the card into the socket. Y ou need t o ex er t some pre ss ure to inser t the car d ’ s c onnect or i nto t he sock et. It ’ s all ri ght t o wi g gle t he car d t o mo v e it or t o i nser t on e si de and then the other , but b e v ery care ful not t o b end or bow t h e car d.
Re pl a cing t h e keyboar d Bef ore y ou repl ace the ke yboar d, make s ure the ke yboar d c able s are secure . If th e ke yboar d c able s are loose , f oll ow t hese steps t o repl ace the cab le s: 1 Lift the bail on the connector with a straightened paper clip or similar object.
1S lide the keyboard forward and position it with the tabs at the top sliding into the enclosure. Hol d the ke yboar d no more than an i nch abo ve t he enc los ure to a v oid strain in g t he c ab le s . 2S lide the keyboard back into the enclosure. The tabs at the top should slide inside the computer.
3 Lower the keyboard into place. If par t of the k e yboar d do esn ’ t lie flat wit hi n the enc los ure , gent l y pres s that area do wn wit h y our hand. 4 Remove the cloth from the display. 5S lightly close the display so it is at a 90 degree angle to the computer.
6W hile holding the keyboard in place, rotate the PowerBook so the that underside faces up, with the display flat against the table surface. Side view While holding the keyboard in place so that it doesn’t fall out, rotate the computer so that the display is flat against the table surface.
7G ently but firmly hold the keyboard to the other parts of the computer. 8W hile holding the keyboard down, replace the three screws on the bottom of the PowerBook. Re pl ace the ri ght and left scre w s first, and the middle scre w la st. No t t o o ti g h t: Ta k e c a re not t o ov er ti ghten the screw s .
Ch e cking to m a ke s u r e a RAM c ar d is prop erly instal le d Once y ou ha v e comp leted the proces s for installing a RAM e x pansi on c ard, y ou c a n chec k to mak e sure t he additional R AM is no w a v ail able on y our com puter . F oll o w these steps: 1P ress the Power key to turn your computer on.
A About This Macintosh (Apple menu) 65, 166 accent marks, typing 143–144 AC power 73. See also power adapter ADB port 51 airline travel, security and restrictions 138 amplifier 64 Apple Assistance C.
B backing up files 71 preinstalled software 9–15 Balloon Help 34 basic skills, learning 16–18 batteries 73–77 caring for 136 disposing of 78, 136 drained 8 life of 78 monitoring charge of 73–7.
169 Index connectors, inserting into port 135 conserving battery power 78 contrast control 8, 84, 93 Control key 142 Control panels Easy Access 98 Extensions Manager 112 File Sharing Monitor 107 Launc.
expansion bay modules 37–40 inserting 39 locking 40 removing 37–39 unlocking 38 Extensions folder in System Folder 88, 106 Extensions Manager control panel 112 F File menu Get Info command 94 Put .
hard disk 97, 103 lightning bolt 76 opening 18, 70 PC Card 43 PC Card modem 46 SCSI 57–58 SCSI disk mode 86 startup hard disk 18 troubleshooting 94 unusual appearance of 94 Index button (Macintosh G.
monitor, external as extension of PowerBook screen 60 connecting 60–63 disconnecting 63 position of 61, 132 troubleshooting 62, 100–101 using video mirroring with 60 VGA and SVGA 60 working with 6.
power adapter port 4, 51, 76 PowerBook 8-Bit Color Video-Out Upgrade Card 60 PowerBook Infrared Upgrade Card 65 PowerBook Setup control panel 56 PowerBook Video Adapter Cable 54, 60 power cord 3–4 P.
service and repair 84, 134, 140 setting up the computer 3–5 shared disks 110 troubleshooting 107 Sharing Setup control panel 106 Shift key 142 Shortcuts (Guide menu) 35 Show All command (Application.
troubleshooting 83–110 . See also diagnostic techniques; error messages Apple Remote Access 109–100 application programs 89–93 blank screen 93 display 99 ejecting floppy disk 96 ejecting PC Card.
The Apple Publishing System This Apple manual was written, edited, and produced on a desktop publishing system using Apple Macintosh computers and QuarkXPress. Technical illustrations were drawn in Adobe ™ Illustrator; screen shots were created and modified with system software, ExposurePro, Aldus SuperPaint, and Adobe Photoshop.
Ein wichtiger Punkt beim Kauf des Geräts Apple PowerBook 190 series (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Apple PowerBook 190 series noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Apple PowerBook 190 series - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Apple PowerBook 190 series reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Apple PowerBook 190 series erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Apple PowerBook 190 series besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Apple PowerBook 190 series verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Apple PowerBook 190 series. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Apple PowerBook 190 series gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
