Benutzeranleitung / Produktwartung 5300 Series des Produzenten Apple
Zur Seite of 185
Ma cin t osh P ow erB o o k U s er ’ s G uid e Includes setup, troubleshooting, and important health-related infor mation for Macintosh P owerBook 5300 series computers.
K Apple Computer , Inc. © 1995 Apple Computer, Inc. All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Apple. Your rights to the software are governed by the accompanying software license agreement.
iii C ommunic ations re gu lat ion informati on v ii P re f ace W e l come t o P ow erPC i x Par t I 1 Gett i ng Sta r ted 1 Plu g ging in the computer 1 Op ening the disp la y 4 T ur ni ng t h e comp.
2 Gett i ng He l p 25 Gettin g ans wers t o y our quest ions 26 Ident ifyi n g ob jects on the screen 34 Lear ning u sefu l shor tcuts 3 5 3 U s i n g Ex pa ns io n B a y Mod u les a nd PC C ar ds 3 7.
v Contents 6 P o w er Ma na ge men t 7 1 P ow er source s 7 1 Monit ori ng t h e battery char g e 7 1 R ec hargin g the battery 7 4 R emo v ing or rep l ac i ng t h e battery 7 5 Ma ximizing w ork tim.
P a r t III A Hea l th , Sa f ety , a nd Ma i n t en a nce T ip s 1 2 1 Health-re lated informati on about computer u se 1 2 1 Impor ta nt care and sa fety instr uct ions 1 2 7 Caring f or b atterie s.
C o m m u n i c a tio n s r e gula tio n in for m ati o n FCC statement This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules. See instructions if interference to radio or television reception is suspected.
DOC statement DOC Class B Compliance This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the Department of Communications.
C ongratul ati ons on the purcha se of y our n ew M acintosh P o werB ook computer . Y our c omputer is de s igned t o gi v e y ou the highest perf or ma nce comb i ned with real ease o f use—it ’ s eas y t o set up , eas y t o use , and eas y t o ex pand.
I part Chapte r 1 G e t ti ng S t ar te d Chapte r 2 G et ti ng H elp Chapte r 3 U sing E xp ansion Bay M o dule s an d P C Card s Chapte r 4 C onn e cti ng Addit ional Equ ipm ent Chapte r 5 Ins t al.
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Th e illustrat ion on t he n ex t pa ge pr ov i des an o verv ie w of y our M ac i nt osh P ow erBook c omputer . T o set up y our computer f or t he first time , y ou need the po wer adapter and the pow er cor d that c ame with it.
Microphone O Contrast control ¤ Brightness control Power key Battery Infrared window Floppy disk drive module Expansion bay drive in-use light PC Card storage module Trackpad Speaker Trackpad button .
P l u gg i ng i n t he co m pu te r Plu g ging in the pow er adapter rechar g es t h e computer ’ s b attery . Y ou shoul d plu g in the pow er adapter i n ca se the battery ha s drai ned d uring shipp ing or st orag e .
2 Plug the power adapter plug into the power adapter port (marked with the icon ¯ ) on the back panel of the computer. Op e ni ng th e di s pla y 1 Slide the latch to the left and lift up the display.
2 Position the display at a comfortable viewing angle. Y ou can ad just the ang le of t h e disp la y at an y tim e by t ilting it t ow ard or a w a y from y ou . 3 Adjust the elevation feet to raise the computer. Th e bac k o f the k e y board i s sli ght l y ele v ated when the f eet are i n use .
T ur n i n g the co m pu t er o n T o tur n on the computer f or the f i rst time: m Press the Power key (marked with a P ) at the upper-right corner of the keyboard to turn the computer on. Y ou should hear a t one when y ou tur n on the computer . It take s the computer a f ew minutes t o star t up .
If y ou are a n ew M acintosh P o werB ook user , fo llo w the i nstr uct ions in the re st o f thi s sect ion . If y ou ha v e ex p erience us ing a Mac i ntosh c omputer , s kip t o “Making S of t w are Di s ks ” l ater i n this c hapter to learn how t o mak e flopp y dis ks of t h e so ftw are i nstalled on y our computer .
4 Turn to the “Learning the Basics” section later in this chapter. 5 Turn to “Making Software Disks” as soon as you are done learning the basics. It is v ery importa nt that y ou mak e your fl opp y di s ks a s soon a s you are done with t h e first par t o f the Mac i ntosh T utori al.
m You see a picture of a disk with a blinking question mark on the screen. This ic on us uall y means that t h e computer c an ’ t f i nd s y stem s o ft w are on the hard di s k or a ny di s ks attac h ed t o the computer . Y ou ma y n eed to reinstall s y stem so ft w are .
10 Chapter 1 W ha t i s a d i s k i ma ge? A disk im a g e i s a discrete e lectroni c representat ion o f an i ndi v idual di s k. Th e Dis k Ima ge s f older in the Flopp y Di s k Mak er f older on .
If y ou don ’ t ha v e dis ks on hand, y ou c a n s kip the se instr uct ions f or t he moment. B ut the s oon er y ou make t h e s y stem so ft w are dis k s , the better . B uy the dis k s as s oon as pos si ble , then retur n to t his sect ion and f ollo w the se instr uct ions .
2 Click Minimum Set or Full Set, depending on the kind of disk set you want to make. If y ou are maki ng a minimum set, y ou c an pres s the R etur n ke y . Y ou can mak e a minimum set first so y ou ha v e a set o f s y stem so ft w are dis k s, and t hen use Fl opp y Dis k Maker t o mak e the other dis ks later .
4 When you’re finished, click Quit. If y ou w ant to mak e more dis ks , c lic k C ontinue a nd go t o the nex t secti on, “M aki ng Indi v idual Di s ks , ” to learn about us i n g Flopp y Di s k Mak er ’ s cust om f eature . Be s ure the fl opp y dis k s are proper l y labeled, t h en st ore them i n a sa f e , coo l pl ace .
2 When the Floppy Disk Maker dialog box appears, click Custom. Th e f oll owing appears on the screen: 3 Click the icon for the folder you want to copy to select it.
W ha t ’ s ne xt? Y ou ’ v e now f i nished sett ing up y our Mac i ntosh P ow erB ook . C ontinue with one of t he f oll owin g steps: m If y ou are n ew t o the Mac i ntosh, turn to t he n ex t sect ion, “ Lear ning the Basi cs .
Lea r n i n g t he ba s i cs If y ou are n ew t o the Mac i ntosh, y ou shoul d b e gi n b y l ooking at the ea s y-t o- use pr ogram c alled the Mac i nt osh T utori al. T h e tutori al teaches y ou t he ba s ic s kills y ou ’ll need to u se your c omputer .
2 Move your finger on the trackpad so that the tip of the arrow ( 8 ) points to the question mark in the upper-right portion of the screen. 3 With the tip of the arrow ( 8 ) on the question mark, press and hold down the trackpad button. A list o f cho ice s (called a me nu ) app ears .
R e v ie w i ng t he ba si cs Th e f oll owing illu strati on s ummarizes man y of the b as ic s kill s a nd ter ms y ou lear ned from the tut orial. 18 Chapter 1 To throw away an item you no longer want, drag it to the Trash and choose Empty Trash from the Special menu.
T ur n i n g the co m pu t er o ff Al w a y s u se one of t h e f oll owing m ethods t o shut do wn t h e computer . If y ou don ’ t, y ou ri s k los i ng an y work y ou ha v en ’ t pre v i ous l y sa v ed on a dis k . Y ou als o ris k l osing an y op en documents .
3 With the tip of the arrow on the word Special, press and hold down the trackpad button. 4 While holding down the trackpad button, move the arrow until the words “Shut Down” are highlighted, then release the button.
Ot her w a y s o f p utt i ng y ou r co mp ut er t o s leep m Y ou can c hoose the S leep c omma nd from t h e S p eci al menu t o put y our computer t o s leep . m Y ou can als o put y our computer t o sleep b y c los i ng and latc hi ng t he disp l a y .
Au to m a ti c sl e e p If y ou don ’ t u se the computer f or se v eral mi nutes , it g oes t o sleep aut omatic all y . T his c onser ve s battery po we r . T o w ak e the computer , pre ss an y ke y on t he ke y board (ex cept Caps L o c k) . Th e screen will reappear as it w a s b ef ore the c omputer w ent to s leep .
If the S p ec i al menu does not appear in the menu bar , you ’ re workin g in the wron g pro gram. Cli ck an ywhere on the de s kt op to return to t h e F inder . When y ou c hoose R e star t , the computer pr ompts y ou t o sa v e y our w ork, c lose s all op en program s , and restarts itself .
Wh e r e to find an swe r s When y ou ha v e que stions about u sin g your M acintosh, t h ere are sev eral pl aces y ou c an look f or a ns wers . In this book Use this book to set up and learn about your computer, and for useful tips and suggestions if you have problems while using your computer.
Th e Gu ide ( h ) menu i s y our main source o f i nf or mati on when y ou ’ re w orki n g with y our computer . Th e menu is i dentif ied by a que sti on mark ( h ) in the upp er -ri ght cor ner of the screen . 25 2 Ge tt i n g Hel p Use the instructions in this chapter to learn about the help available to you in the Guide ( h ) menu.
Ge tt i n g a ns w ers t o y o u r q ues t i o ns When y ou ha v e a que stion w hile w orking with y our c omputer , y ou can g et the ans wer b y c hoos i ng M acintosh Gu ide from the Gu ide ( h ) m enu. 1 Pull down the Application menu (in the upper-right corner of the screen) and choose Finder to make it the active application program.
3 Notice the three buttons at the top of the window: Topics, Index, and Look For. Mac i ntosh G ui de gi v es y ou three w a y s o f finding informati on: m Topics lets y ou choose fr om a list of g eneral sub jects; it i s li ke t h e table o f contents in a book .
2 Click “Setting Options” in the list of topics. When y ou c lic k a ny t opi c area, a list o f rel ated quest ions appears on the ri ght s ide of t h e Mac i ntosh G uide window. 3 Click the question “How do I set the time and date?” and then click OK.
Ge tt i n g an s we rs w it h the I n de x bu tt o n 1 In the Macintosh Guide window, click the Index button. An alphabetic al list o f s ub jects appears on the left s ide o f the wi ndow . 2 Scroll through the alphabetical list until the phrase “background pattern” is visible.
4 Click the question “How do I change the background pattern?” and then click OK. Or double-click the question. A small window appears with instr uct ions f or y ou t o fo llo w . 5 Read and follow the instructions in the window. Mac i ntosh G ui de pro v ides step-b y-step instr ucti ons to ans w er the quest ion y ou selected.
Ge tt i n g an s we rs w it h the L o ok F or b utt o n 1 In the Macintosh Guide window, click the Look For button. A small bo x app ears on the left s ide o f the wi ndow , where y ou can type tex t. 2 Click the arrow button to activate the text box.
4 Click the question “How do I change the beep sound?” and then click OK. Or double- click the question. A small window appears with instr uct ions f or y ou t o fo llo w . 5 Read and follow the instructions in the window. Mac i ntosh G ui de pro v ides step-b y-step instr ucti ons to ans w er the quest ion y ou selected.
Ti p s f o r us i ng Ma c i n t os h G ui de Here are a f ew t ips for u sin g Mac i ntosh Guide effecti vel y : m Mac i nt osh G uide i s a v ail able onl y when y ou are i n the Finder—the de s k t op area where y ou can see the ic ons of di s ks , f ol ders, and file s .
Ide n t i fy i n g ob jec ts o n t he sc reen Som etim es y ou ’ll see a n unf amiliar item on t h e screen and as k y ourself , “What ’ s that?” Y ou c a n g et an a ns wer b y us i ng a Mac i ntosh f eature kno wn a s B alloon Help .
L e ar ning u s eful s h o r tc u ts Y ou can perform many ta s ks i n the Finder more qui c kl y if y ou use k e yboar d or trac kpad shor tcuts . For e x ample , i nstead of c lic ki ng an icon and c hoosing Op en from t h e File m enu, you c an simp l y double-c lic k the icon t o open it.
3 Read about the shortcuts available for the category you selected. Cli ck the ri ght ar ro w i n the lo wer -ri ght corn er of the window t o disp la y the nex t wi ndow (if t h ere is one) .
37 Read this chapter for information on using expansion bay modules and PC Cards. Usin g exp an s i o n b ay m o dul e s Th e flopp y di s k dri v e i n your M acintosh P o werB ook is a remo v ab le module , w hic h y ou can eas il y s witc h with other module s , s uch a s the PC Card st ora ge module t hat c ame with y our computer .
Re m ovi n g an exp an s io n bay m o dul e T o remo v e a n ex pansi on ba y module fr om y our Mac i nt osh Po werB ook, f oll ow the se steps: 1 Quit any application programs or files that are using the floppy disk (or other medium inserted in the expansion bay module).
4 Hold the module by the gripping surface and pull it out of the computer. IMPORTANT Y ou should not remo v e an ex pa ns ion ba y m od ule if it i s i n use or y ou ma y lost data. If y ou try t o remo v e the module w hen it is in use , y ou ’ll see a me ss ag e telling y ou t o reinser t it.
I nsert i ng a n e x pa ns i on b a y m od u le T o reinser t the ex pansi on ba y module , s lide t h e module in. Ma k e s ure the grippin g s urf ace is f ac ing do wn .
U s i ng PC C a rds (PCM CI A ca r ds) PC Car ds (als o know n as PCMC I A car ds) are about the size o f a thic k credit c ard and ha v e a 68-pin connect or at one end. T he y c ome in ma ny v arietie s , s uch a s f ax/m odem c ards , mas s-st orag e c ards , Ether n et connect ion c ar ds , a nd wi rele s s communic at ion c ar ds .
T o i nser t a c ard, do t his: m Insert the card, connector first and label up, into the slot. Make sure the card is level. A Type III PC Card must be inserted in the lower slot. A Type I or Type II PC Card can be inserted in either the upper or lower slot.
Y ou ’ll f eel s ome re si sta nce as y ou s lide the c ard in. When the c ard is f i rml y seated, y ou h ear a c lic k . An ic on f or the PC Car d app ears on the des k top . Y ou are now read y to u se the c ard. E jec t i ng a PC C a rd Y our computer must be on or o f f i n order t o eject a PC Car d.
T o eject a PC C ard w hen the computer is on or turn ed of f , f oll ow t hese steps: m Pre s s the eject butt on n ex t to t h e sl ot containi n g the PC Car d y ou w ant t o eject. (The eject butt ons do not w ork if y our computer is in s leep . ) If the c ard i s not in use , it will be ejected.
2 Insert the end of the straightened paper clip into the hole next to the slot that contains the card, and press gently but firmly until the card is ejected.
Modem file s f or some c ommunic ati ons pro grams (A ppleL i n k, A pple R emote A cce s s [A RA], and eW orl d) com e on your M acint osh P ow erBook ’ s hard di s k. Th e instr uct ions f or sett i ng up y our modem wit h these app lic ation pr ogram s are gi v en i n the sect ions belo w .
4 Open the eWorld application program. 5 Click the Edit Local Setup button. 6 Select the port that your PC Card modem is in. Y ou should see e ither upp er or lo wer PC C ard s lot li sted. If y ou don ’ t , mak e s ure y our modem i s properl y inser ted.
3 Open Remote Access Setup. Th e f oll owing screen appears: 4 Choose your modem from the Modem pop-up menu. If y our PC Car d modem i s not listed, c h ec k in the A RA C onnecti on File s f ol der (insi de the PC Card Modem F iles f o lder in the App le Extra s f ol der on y our hard di s k) .
U si n g Ap pl eLi n k w i th a PC C a rd m ode m T o use A ppleL i n k with a PC Car d modem, f oll ow t h ese steps: 1 Insert your PC Card modem. 2 Open the AppleLink Connection Files folder (inside the PC Card Modem Files folder in the Apple Extras folder on your hard disk).
7 Choose Serial Tool from the Method pop-up menu. 8 Select the Upper Slot or Lower Slot icon in the Current Port window. If y our modem is not currentl y inser ted, its ic on will not be disp l a y ed in the window . Y ou must al w a y s i nser t the modem i n the same s lot , or y ou ’ll need to set up the modem a g ai n f or the other s lot.
51 4 Read this chapter for information on expanding your computer system with additional hardware. Th e illustrat ion bel o w show s where equipm ent should be connected t o y our Mac i ntosh P ow erB ook. In most c ase s , y ou should re fer t o the ma nuals t hat c ame with y our equipm ent f or i nstr uct ions on connect i ng them .
A dditi onal informati on is pr ov i ded i n thi s chapter f or adding the f oll owing de v ice s to y our c omputer s y stem: m printers m ex ter nal modems m SCS I dev ic es m ex ter nal monit ors m.
Co n nect i ng a n e x t er na l m odem Y ou can use a PC C ard modem in y our computer ’ s PC Car d sl ot. For informati on on connect i ng and u s i ng a PC C ard modem , see the documentati on th.
Co n nect i ng S CS I de v i ces A SC S I de v ice i s any pr oduct—inc luding har d dis k dri v es , CD-R OM dri v es , and scanners—that c ommunic ate s with y our computer b y means of a standard elec tronic interf ace . (S CS I stands f or S mall Computer S y stem Interf ace .
W here t o a dd ca b le t er m i na t o rs w hen co n nect i ng a s i ng l e SCS I de v ice: W here t o a dd ca b le t er m i na t o rs w hen co n nect i ng tw o o r mo re S CSI de v i ces: U s i ng y.
Co n nec t i ng y ou r co m pu te r as a ha rd d i s k Be f ore maki ng an y connect ions , y ou need to a ss i gn a unique SC S I ID numb er t o the Po werB ook. (The unique ID number allo ws t h e computer t o communi cate wit h se v eral connected de v ice s .
If the l ast de v i ce i n the chain ha s an i nter nal termi nat or , di sconnect the de v ice and connect t h e P ow erBook bef ore it in the SC S I c hain. 10 Turn on the PowerBook by pressing the Power key. After a f e w seconds a S C SI i con appears on the screen, showing t h e ID number you a ss i gn ed i n step 3 .
S i m pl i fy i ng t he con nect i o n pr ocess If y ou pl a n to u se your M acintosh P o werB ook reg ul arl y a s a SC S I dis k with t h e sam e computer , y ou can lea v e t he SC SI adapter c able attac hed to t h e other computer or its S CS I c hai n.
Qui tting SCSI di s k mo d e 1 Shut down the computer your PowerBook is connected to. 2 Press the Power ( P ) key once to get the Shut Down dialog box. 3 Click Shut Down to turn the PowerBook off. 4 Turn off any other SCSI devices in the chain. 5 Disconnect the PowerBook from the adapter cable.
T o connect an ex ter nal monit or , f oll ow t hese steps . A ls o cons ult the documentati on that c ame with the monit or . 1 Press the Power ( P ) key once to get the Shut Down dialog box. 2 Click Shut Down or Sleep. If y ou connect a monit or with y our c omputer tur ned on, the computer will not reco gnize the monit or .
5 Make sure the monitor cable is attached to the monitor, then attach the other end of the monitor cable to the PowerBook’s video adapter. 6 Attach the video adapter to the video port (marked with the icon ™ ) on the computer’s back panel. 7 Turn on the external monitor.
W ork ing wit h an ext e rn al mo nitor F or i nf or mation on di spl a yi n g the menu b ar on the ex ter nal monit or or us i ng an ex ter nal monitor f or pre sentati ons , see the “Monit ors ” t opi c o f Mac i ntosh Gu ide , a v ailab le in the Gui de ( h ) menu .
Co n nect i ng s ou n d i np u t an d o u t pu t de v i ces Y our computer has a bu ilt-i n micr ophon e . For inf or mati on on us i ng the micr ophon e t o record s ounds , see the “ Sound ” t op ic o f Mac i nt osh Gu ide , a v ailable in the Gu ide ( h ) menu .
Co n nect i ng o t her de v i ces F or i nstr ucti ons on connect i ng a de v i ce not discus sed in this c hapter—f or ex amp le , an ex ter nal i n put de v ice (s uch a s a mouse) or net working hard w are—ref er t o the manuals t hat cam e with the de v ice .
Usin g S of t war e Highlights Y our Po werB ook com es with s ome great s of tw are already installed that inc lude s s uch f eatures a s: m hard di s k pas s w ord protec ti o n m file e x c ha ng e.
T o get started with y our so ft w are , f oll ow t h ese steps: 1 Open the Macintosh HD icon. A window s imilar t o thi s app ears: 2 Double-click the Software Highlights icon. Th ere are s ix top ic butt ons at the t op of the window . When y ou cli ck a butt on, the window di spl a y s items or inf or mati on as soci ated with that t opi c .
Ge tt i n g hel p f o r ap pl i ca t i on p r og ra m s Som e appli cat ion pr ograms t hat come on y our P ow erBook (f or insta nce , pro grams li ke F ile As si stant a nd App le I R File Ex chan ge) are documented i n their ow n App le Gui de onli ne h elp s y stem s .
W or ki ng w i th se v era l p ro g ra ms a t a t i me Y ou can open as many app lic ati on program s a nd des k acce s s orie s as y our computer ’ s mem ory allo ws . All open pro grams are li sted in the App lic at ion m enu at the right end o f the menu b ar .
H i d i n g a nd s ho w i n g w i nd o w s on t he deskt o p Y ou can hide all windo w s ex cept those o f the acti v e pro gram b y c hoosing Hide Others from t h e A ppli cat ion m enu. Th e other pro grams remain op en e v en thou gh thei r wi ndo ws are hi dden.
Us in g “n a tive ” a p p li c a ti o n p r o gr a m s Y our computer is c ompati ble wit h n earl y all app lic ati on pro grams intended f or use wit h Mac i ntosh c omputers . B ut cer tai n pro grams are de s igned e speci all y f or computers wit h Po werPC mi croproces sors .
P o w er s ou r ces Y our computer c a n dra w its op eratin g po wer fr om tw o dif ferent s ources . m Main battery Y our computer c ame with a lit hium i on (LiI on) battery .
R espo nd i n g t o l o w-po we r messag es When the battery runs lo w , the computer di spl a y s a series o f lo w-pow er me ss ag es . T he work t ime remai ni n g af ter y ou see the first me ss ag e v arie s dependi ng on ho w y ou are us i ng the c omputer .
U s i ng t he ba tt ery i con Th ere is a b attery ic on in the menu bar t hat tell s y ou the char ge le ft in y our battery . U s i ng t he ba tte r y le v el i n d ica t o r l i g h ts Y ou can tell t h e c har ge le ft in y our LiIon b attery by l ooki ng at the b attery le v el i ndic ator li ghts on the battery itse lf .
R ech a r g i ng t he ba tt er y T o rechar g e the battery , plu g i n the pow er adapter . (D o not use an ex ter nal rec har ger de s i gn ed for another Mac i ntosh P o w erBook mode l. Mac intosh P ow erBook 5 300 series b atterie s must be c har ged ins ide t h e computer .
R em o v i n g or r ep la ci ng t he ba tte r y T o remo v e or repl ace the battery , f oll ow t h ese steps: 1 Save your work, and then shut down the computer or put it to sleep, or plug in the power adapter. 2 Close the display. 3 Press the battery release button on the battery.
6 If you are inserting another battery, remove the battery cap from the new battery to expose the contacts, then slide it into the battery compartment. Y ou cannot inser t a battery if the b attery c ap is st ill on the battery . Y ou c a n repl ace the battery wit h a nother LiI on battery or a ni c ke l-metal-h y dride (N iMH) battery .
II part Chapte r 7 Tips an d T roubl e s ho ot ing Chapte r 8 Diag n ostic T e chniq u e s.
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W hen y o u ha v e q uest io n s If y ou w ant to kno w how t o do a par ticu lar ta s k with y our computer , ref er to Mac i ntosh G ui de i n the Gui de ( h ) menu .
Prob lems st ar ti ng up th e c omputer The computer doesn’t start up. m Th e battery ma y need rec har gi ng . Plu g the pow er cor d i nt o a working out let a nd then plu g t he pow er adapter i nto t h e computer . Let the battery rec har ge f or a f ew minute s .
The computer makes an unusual sound at startup. m If y ou h ear f our t on e s , star t up the computer wit h the D i s k T o ol s di s k that c ame with y our computer . If the computer does not start up , or if t h e hard dis k i con does not appear , the hard di s k ma y n eed repai r .
m If y ou h ear ei ght tones , t here ma y b e a problem wit h a RAM ex pansi on c ard. If y ou i nstalled a RAM ex pansi on car d i n y our computer , c heck A ppendix C to mak e sure t h e car d is proper l y i nstalled. If y ou purc hased an ex pa nsi on c ard from a t hi rd-party ma nuf acturer , contact t he manuf acturer f or help .
The computer displays a flashing question mark icon. m This ic on us uall y means that the c omputer c a n ’ t find s y stem so ft w are on any di s ks attached t o the computer . If the computer is c onn ected t o a n y ex ter nal hard di s ks , make s ure the y are tur n ed on.
Y ou n eed t o restar t the computer f or these c ha ng es t o take e ff ect. m If the se s ug g est ions don ’ t w ork, y ou c a n i ncrease m emory by installi ng a RAM e xpansi on c ard in y our computer . See A pp endix C f or i nf or mation . The computer won’t restart.
P r o bl ems w o rk i n g wi t h pr og ra ms The computer freezes or displays a system error message. m Th ere ma y b e a temporary so ftw are problem . T o reset the c omputer , try t h e f oll owing s u g ge stions in order unt il the computer star ts up nor mall y: 1 .
m If a prob lem recurs when y ou are us ing a particu l ar pro gram, try the fol l ow i n g : m C onsu lt the do cumentat ion t hat cam e with the pro gram to mak e sure y ou are us ing it correct l y . m Check f or mult iple c opie s of t h e program on y our har d dis k .
A program suddenly quits or disappears, or a message says a program has quit. m Th ere ma y b e a temporary so ftw are problem . R estart the computer , t h en try openi ng t h e program a g ain. m Th e pro gram ma y ha v e r un out of m emory . See t h e s u g ge sti ons i n “ A Me s sa ge S a y s Th ere is N ot E nough Mem ory , ” nex t.
m If y ou frequentl y w a nt t o open more pro grams than memory all ow s , try the f oll o wi ng: m U se the Memory contr ol pan el t o reduce the size o f the dis k c ache or remo v e or red uce the s ize o f y our RAM dis k . m Install a RAM ex pa nsi on car d i n y our computer .
Ot her p r o bl ems w h i le w or k i n g The screen went blank. m Screen dimmin g ma y b e on. Mo v e th e pointer to re store t h e screen ’ s bri ghtn es s . Y ou c a n adju st the i nterv al b ef ore screen dimmi ng tak es ef f ect , or y ou c an tur n screen dimmi n g o f f , us i ng the P ow erBook c ontrol panel.
An icon is blinking in the menu bar. m A pro gram n eeds attention . O p en th e menu and choose the pro gram whose ic on is blinki ng (it ma y ha ve a di amond b y its name) . R e spond to an y me ss ag es on t he screen. If it ’ s not c lear w hat y ou should do , cons ult t h e documentati on that c ame with the pro gram.
The computer makes unusual sounds. m A pro gram ma y n eed your attent ion . If an icon i s blin king in the menu bar , open the menu, choose t h e pro gram whose i con i s blin king (it ma y ha v e a di amond b y its name) , a nd tak e the neces sary act ion .
Pro b l e m s wi t h hard wa re Flop py disk drive I can’t eject a floppy disk. m Th e dis k ma y be stuc k . R e star t the computer , holding do wn t h e button on y our trackpad.
Hard di sk dr i v e The computer won’t start up from the internal hard disk, or the hard disk icon doesn’t appear on the desktop. m Th ere ma y b e a temporary so ftw are problem . T ur n of f the computer , w ait at least 1 0 seconds , and then tur n it on ag ain.
Key b o a r d Typing on the keyboard produces nothing on the screen. m Mak e sure t h e program y ou ’ re u sing i s set to ac cept tex t in put. U su all y you need to set an inser ti on point or selec t some te xt bef ore typing . If y ou ’ re us ing a communi cat ions pr o gram, y ou ma y need to tur n on the “local ec ho ” setting .
The computer freezes when screen dimming takes effect. m Screen dimmin g does not w ork with s ome pro grams . Open the Po werB ook contr ol pan el and tur n of f screen dimmi ng .
The monitor goes dark after a few minutes. m Screen dimmin g ma y b e tur n ed on. Mo ve t h e pointer to re store t h e screen ’ s bri ghtn es s . Y ou c a n chang e the i nter v al bef ore screen dimmi ng tak es e ff ect in the Po werB ook contr ol panel.
m Mak e sure t h e cor rect printer so ft w are i s i n the Extens ions f o lder ins ide y our S y stem F older . m If y ou ’ re us ing a netw ork pri nter , mak e s ure that A ppleT al k is ac ti v e i n the Chooser . If you are u sin g a printer connected di rect l y t o your c omputer , mak e s ure App leT al k is inact i v e .
S CSI eq u i pme n t an d S CSI d i sk m ode External SCSI equipment doesn’t work, or a hard disk icon does not appear on the desktop. m Y ou ma y not be able t o use pa ss wor d protect ion with y our P ow erBook in SC S I dis k mode . T ur n pas s w ord protec tion o f f i n the P as s w ord Security contr ol pan el.
m Mak e sure y ou are u sing t h e cor rect c able f or SC SI di s k mode . T h e HDI-3 0 SC S I Dis k A dapter is about 1 0 i nche s long , is dark gra y , and has 3 0 pins in the connect or (no “mis s ing ” pins) .
P r o bl ems w i t h eq u i p men t co n nect ed t o y ou r co m pu t er If a prob lem o ccurs w hile your M acintosh P o w erBook i s connected t o equipm ent s uch a s SC S I equipment , ex ter nal .
P r o bl ems w i t h netw o rk s a nd f i l e s ha ri n g So l u t io ns t o com m o n pr ob le ms If y ou are ha v ing pr oblem s us i ng t h e n etw ork or file sharin g , try the f oll owing bef ore attempting further so luti ons: m Mak e sure t hat App leT al k is turn ed on in th e Chooser .
Sol uti ons t o other problems The computer I want to connect to doesn’t appear in the Chooser. m Mak e sure t h e computer y ou ’ re tryi ng t o connect t o is turn ed on. m Mak e sure f ile shari ng i s act i ve on t h e computer y ou ’ re tryin g t o connect t o .
A message says that file sharing can’t be turned on. m Mak e sure A ppleT al k is turn ed on i n the Chooser . m Mak e sure y ou ha ve at lea st 4 0 0K of a v ailab le space on your har d dis k . m Som e dis k-f ormatting pr o grams don ’ t w ork with f ile shari ng .
I can’t open a shared disk or folder. m Y ou ma y not ha v e the acce ss pri v ile ge s needed to u se the dis k or f older . A s k the netw ork admi nistrat or or the ow ner of t he shared item to gi v e y ou acce ss .
The modem dialed the phone number, but the connection failed. m Check t hat the phon e cor d is p lu g ged into t h e computer and i nt o a w orki ng phone li ne . m Mak e sure y our modem i s plu g ged int o a n analo g phone li n e . D o not use a di gital phon e li ne .
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This c hapter pro v ide s a step-by-step appr oach t o dia gnos ing and so l v i n g prob lems i nv o l v ing s y stem s oft w are and hard di s ks . T ry the steps listed in eac h sect ion in the order the y are gi v en until y our problem s are fix ed.
If the prob lem do es not recur , it ma y i n v ol v e file sharin g , v ir tual mem ory , or the dis k c ac he . T ur n these f eatures b ack on one at a time (re star tin g the computer eac h tim e) until t h e problem recurs .
T es t i ng y o u r ha r d d i s k Th e f oll o wi ng steps will help y ou determi n e w hether y ou ha v e a prob lem with y our hard di s k or a problem wit h the s y stem s oft w are on y our hard di s k. 1 Start up the Macintosh PowerBook with the Disk Tools disk that came with your computer.
3 In the list of drives, click the disk you want to test. 4 Pull down the Functions menu and choose Test Drive. 5 When a message tells you that testing is complete, click Quit. If y ou c annot repai r the dis k , you ma y need t o reiniti alize the dis k u s i ng Dri v e Setup pr ogram .
R ei n s ta l l i ng s y st em s o ftw ar e W hen s ho u l d y o u i ns ta l l s y s t em s o ftw a re? Y our computer c ame with all the neces sary s y stem s o ftw are i nstalled on its inter nal hard dis k , so y ou don ’ t n eed t o i nstall s y stem so ft w are on t hat dis k unle s s you enc ounter so ft w are pr oblem s .
D o i ng a n or ma l i ns ta l la t i on F ollo w the steps in this sec tion t o do what i s commonl y c alled a “normal” installat ion o f s y stem so ft w are .
10 Click OK. Th e Ea s y I nstall dial og bo x appears . (T h e dialo g bo x that appears on y our screen ma y not look e xac tl y li ke thi s on e . ) 11 Make sure that the hard disk named in the box is the one on which you want to install system software.
D o i ng a c lea n i ns ta l l at i o n Th e steps in this sec ti on outline what i s commonl y c alled a “ c lean ” installat ion o f s y stem so ft w are . A c lea n installat ion all ow s y ou to di sco v er w hic h item i n your S y stem Fo lder is c aus ing a prob lem.
8 Shut down your computer. 9 Start up your computer from the first system software installer disk that you made with the Floppy Disk Maker application. Th e Installer ’ s W el come screen appears . Y ou ma y ha v e t o double-c lic k the S y stem So ft w are I nstaller icon t o op en the I nstaller pro gram.
13 Click the Install New System Folder button and click OK. Th e Install button in the Eas y Install di alo g bo x has c ha n g ed t o Clean I nstall, and the contents o f your o ld S y stem F older ha v e b een mo v ed to a ne w fo lder named Pre v i ous S y stem Fo lder .
R epl ac i n g spec ia l so ftw a re S p ec i al s o ft w are cons ists o f items s uch a s contro l pa n el s , s y stem ex tensi ons , cust om utilit ies , f onts , or Apple m enu items that y ou ma y ha v e added t o y our ol d S y stem Fo lder .
Th e Cust om Install dialo g bo x app ears, li sting all a v ailab le s y stem s o ft w are components . (Y our Cust om I nstall di alo g bo x should l ook simil ar but ma y not b e identi cal t o thi s . ) 4 Scroll through the list of components, clicking the checkbox next to each component you want to install.
III part A ppe nd i x A Hea l th , Sa f e ty , a nd Ma i n t ena n ce Ti ps A ppe nd i x B U s i ng Y o u r K e y bo a rd A ppe nd i x C I ns ta l l i ng a Ma ci n t os h P o w erB oo k R AM Expa nsi .
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Hea l th-r el a t ed i n f o rma t i o n a bo u t com p ut e r use Musc le s oren es s , e ye f ati g ue , a nd other disc omf or ts a nd i njurie s s omet imes as s oci ated with us ing computers c an o ccur from perf or ming any number o f act i v itie s .
Muscu lo skele tal di scomf o r t A s with an y acti v ity t hat i n v ol v es s itting f or l on g periods o f time , u sin g a computer c an make y our mu sc le s s ore and stif f .
Eye f ati g u e E y e f ati gue c an o ccur w h en e v er the e y es are f o cused on a nearby ob jec t f or a lon g tim e . T his pr oblem o ccurs becau se the e ye mu sc le s mu st w ork harder t o v ie w a n ob ject t hat ’ s c loser than about 20 f eet (6 meters) .
Ke yb o ar d an d tr a ck p a d m When y ou use t h e ke y boar d and trackpad, y our shoul ders should be rel ax ed. Y our upp er ar m a nd forearm shoul d form an appro ximate ri ght ang le , with y our wrist and hand i n rou ghl y a strai ght li n e .
Som e computer u sers ma y de ve lop di scomf or t in thei r ha nds , wrists , or arms af ter i ntens i v e w ork without breaks . If y ou begin t o de v elop c hroni c pain or disc om f or t i n y our ha nds, wri sts , or ar ms , cons ult a qu alified health speci alist.
Exte rnal mo ni to r If y ou use an ex ter nal monit or , thi s su g g est ion ma y be helpful. m If pos si ble , ar ra ng e the monit or so t h e t op of the screen i s s light l y b elo w y our e ye le v el w h en you ’ re sitt i n g at the k e yboar d.
I m po r ta n t ca re a nd sa f e ty i n s tr uc t i o ns F or y our o wn sa fety and that o f y our equipment , read a nd f oll ow all t h e instr uct ions in thi s secti on. K eep t h ese instr uct ions a v ailable f or re ference b y y ou a nd others .
m K eep dir t a nd liqui ds a w a y from the por ts on the bac k pa n el , the ke y board, and the trackpad. If y ou sp ill any f ood or liqu id ont o the computer , shut it do wn immedi atel y and un plu g it bef ore c leani n g up the spill.
Car ing f or batteries Al w a y s handle batterie s c arefu ll y . m Al w a y s put the b attery c ap on the battery w h en the battery is out o f the Mac i ntosh P ow erB ook. Th e battery c ontacts shoul d not b e ex posed when the battery i s out of t h e computer .
Ha nd l i ng f l o pp y d i s k s 125 ° F (52 ° C) 50 ° F (10 ° C) Keep disks dry. Do not use a pencil or an eraser on a disk or disk label. Store disks at temperatures between 50 ° F and 125 ° F. Do not touch the exposed part of the disk behind the metal shutter.
T ra v e l i n g wi t h the Ma ci n t o sh P o w erB oo k IMPORTANT Al w a y s bring e ither the Dis k T o o ls dis k t han cam e with y our computer or a set o f s y stem so ft w are dis k s that y ou made with the Flopp y Dis k Mak er program wit h you w hen you tra v el.
m T ak e the neces sary p lug adapters if y ou ’ re tra v eling o v erseas . (Y ou ma y need to u se them with the po wer c ord. ) Y ou do not need a v olta ge transf ormer . T he pow er adapter c an ha ndle 9 0 v olts t o 260 v olts A C (48 Hz t o 62 Hz) .
St o ri ng t he Mac i n t o sh P o we rBo ok 1 Save your work on a hard disk or floppy disks. 2 Press the Power key and click shut down, or choose Shut Down from the Special menu.
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Th e k e yboar d on the Mac intosh P ow erB ook 5 3 0 0 series c omputer work s i n muc h the sam e w a y as t h e ke y boards on ot h er computers and on electri c typewriters .
Special keys on the Macintosh PowerBook 5300 series keyboard Arrow keys Move the insertion point as an alternative to using the pointing device. In some programs, the arrow keys have other functions. Caps Lock key A locking Shift key for letters only (numbers and symbols aren’t affected).
T y p i ng s peci a l ch a rac t ers a nd s y m bo l s Y ou can type a v ariety of inter nati onal a nd other speci al s ymbols and c haracters (inc ludi ng c haracters wit h diacrit ic al marks , s uch a s accents) b y pres sing c ombinations o f ke y s .
If y ou pres s the Option k e y , K e y Caps out li n es li ght l y the ke y s that y ou c a n use in comb i nati on with letter k e y s to type letters with ac cents or other di acriti cal mark s .
Spec i a l k e y co mb i na t i o ns If dif ficu ltie s with y our trac kpad or computer don ’ t allo w y ou t o use standard met hods o f quitt i n g a pro gram or restarting y our computer , y ou c a n try us i ng the se speci al ke y comb i nati ons .
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Th e instr uct ions in thi s secti on tell y ou ho w t o i nstall a RAM e xpans ion c ar d in your M acintosh P o werB ook. N ot e: Y ou shoul d attempt to install a RAM c ard onl y if y ou are comf or table w orki n g with e lectroni c equipment. Y ou should read all o f the f ollo wing instr uct ions bef ore y ou begin.
Ge tt i n g rea d y Y ou will n eed the RAM e xpans ion c ar d a nd a scre wdri v er with a T orx T -8 head. (Y our c ard ma y com e with a T orx T -8 scre w dri v er . If y ou need to purc hase a T orx T -8 scre wdri v er , you c an prob abl y f i nd one at a hardw are or elec tronic s s uppl y st ore .
143 Installing a Macintosh PowerBook RAM Expansion Card I ns ta l l i ng t he ca rd T o i nstall the RAM ex pansi on car d, f oll ow t h ese steps: 1 Disconnect all cables from the computer, including the power adapter. Make sure the computer is turned off.
4 Turn the computer over and unscrew the three screws on the bottom of the computer. Th e se scre ws c an onl y b e loosened with a T orx T -8 scre w dri v er .
5 Lift up the computer and carefully turn it over to remove the three loosened screws. Set t h e scre ws a si de . 145 Installing a Macintosh PowerBook RAM Expansion Card.
6 Set the computer down and open the display to its maximum angle. Side view 146 Appendix C.
7 Gently lift the side panels of the computer a short distance. Be c are ful t o not t o lif t t oo f ar . A sli ght lift shou ld raise t h e ke y board enou gh f or y ou to gra sp it. Gently lift the side panels of the computer up a short distance (approximately 1/4").
8 Carefully pull the keyboard forward to loosen the four tabs at the top. Be very careful to avoid pulling the keyboard out too far. The cable attaching the keyboard to the computer is very short. This act ion shoul d release t h e top ed ge o f the k e yboar d from its enc los ure , allo wing y ou t o grasp and free the ent i re ke y board.
9 Place a clean, dry cloth over the display to protect it. Place a soft, dry, clean cloth over the display to protect it from scratches. 149 Installing a Macintosh PowerBook RAM Expansion Card.
10 Lift the keyboard out of its enclosure and place it on the clean, dry cloth covering the display. A g ai n, b e v ery care ful t o not to lif t the ke y board t oo f ar out of its enc los ure s o that y ou don ’ t pull the k e yboar d c able out o f its s ock et.
11 Gently touch the metal surface on the right side of the inside of the computer to discharge any static electricity built up on your body. This pre v ents you fr om dama ging y our Mac i nt osh Po werB ook or RAM c ard. Don ’ t w al k around w hile i nstalli ng t h e car d.
152 Appendix C 12 If you are replacing a RAM card, lift the corner of the RAM card you are replacing to remove it. Be c are ful not t o t ouch other par ts of t he computer ’ s i nterior w h en lift i ng the c ard. Som e par ts ma y b e hot if the battery ha s b een c har gi ng or t he computer has recent l y b een used.
13 Remove the new RAM card from its protective package. Hol d the car d by its ed g es . D on ’ t t ouc h the chips or metal parts of t he car d. IMPORTANT U se a RAM c ard with T S OP lo w-pro file RAM c hips onl y . Installi ng a c ar d with hi gh-pro file c hips ma y damag e y our computer .
15 Lay the card flat, then gently press the card into the socket. Y ou n eed t o ex er t som e pres sure t o inser t the car d ’ s connect or i nto t he sock et. It ’ s all ri ght to wi g gle t h e car d to m o v e it or t o i nser t one si de a nd then the other , but be v ery care ful not t o b end or bow t he car d.
If the k e yboar d c able s are loose , fo llo w these steps t o repl ace the c able s: 1 Lift the bail on the connector with a straightened paper clip or similar object. 2 Insert the ribbon cable into the connector. 3 Push down on the bail with a straightened paper clip or similar object to secure the ribbon cable.
16 Move the keyboard back toward its original position, and then slide the tabs at the top into the computer’s enclosure. Hol d the ke y board no more t han a n i nc h abo v e the enc los ure t o a v oi d straini ng t h e cab les . Gently slide the keyboard back into the computer.
17 Lower the keyboard into place. If par t of the k e y board doesn ’ t lie flat wit hi n the enc los ure , g entl y pre ss t hat area do wn with y our hand. 18 Remove the cloth from the display. 19 Slightly close the display so it is at a 90-degree angle to the computer.
20 While holding the keyboard in place, rotate the Macintosh PowerBook so that the bottom of the computer is exposed, with the display flat against the table surface. While holding the keyboard in place so that it doesn’t fall out, rotate the computer so that the display is flat against the table surface.
21 While continuing to hold the keyboard in place, replace the three screws on the bottom of the Macintosh PowerBook. N ot t oo t i g ht: T ake c are not t o ov erti ghten the screw s . T i ghten them onl y until the y are snu g (when y ou fee l res istance t o y our tur ni ng mot ion) .
C heck i ng t o se e t he ca rd i s pr ope rl y i ns ta l l ed Once y ou ha v e comp leted the proces s f or i nstalli ng a RAM e xpans ion c ard, y ou c an chec k t o make s ure the additi onal RAM is no w a v ail able on y our computer . F oll ow the se steps: 1 Press the Power key to turn your computer on.
A About This Macintosh (Apple menu), for checking memory 87, 160 accent marks, typing characters with 137–138 AC power 71. See also power adapter active program 18, 68 adapter cable.
arranging your work area 123–126 electrical interference and 91 electromagnetic emissions and 126 external monitor placement 60, 126 arrow keys 136 arrow pointer alternating between wristwatch and 8.
163 Index connecting additional equipment 51–64 cautions about 127 external modem 53 external monitor 59–62 memory expansion card 64 printer 52 SCSI devices 54–59 troubleshooting 100 Connection File pop-up menu (AppleLink) 49 Connection Port pop-up menu (AppleLink) 49 connection scripts.
Enter key 136 environmental requirements 127, 128 for storing computer 133 error message codes 85 error messages. See troubleshooting Escape key 136 Ethernet connection cards.
font file, problems opening 89 Fonts folder, removing damaged fonts files from 89 Force Quit option 84, 139 “freezing” (pointer not responding to trackpad) 20, 23 in application program 85 restart.
defined 18 Disk First Aid 112, 114 Drive Setup 109 File Sharing Extension 101 hard disk 18 lightning bolt 73, 74 low battery power 58 Network 101 opening 18 PC Card 43 PC Card modem 46 PowerBook Setup.
Macintosh HD window 66 Macintosh PowerBook 5300 series battery, charging warning 74. See also battery Macintosh PowerBook computer overview of 1–2 pre-installed software 65 RAM amount used by 91 RAM.
N “native” application programs 70 network backing up files on 69 problems printing on 97, 101 troubleshooting 101–103 Network icon 101 Network menu (AppleLink), Set Up Connection command 49 O office arrangement.
PowerPC microprocessor ix “native” application programs and 70 power sources 71 PRAM. See parameter RAM pre-installed software 65 printer connecting 52 troubleshooting 96–97, 100 printer/external modem icon 53 printer/external modem port 2, 51 connecting modem to 53 connecting printer to 52 programs.
S safety precautions 127–128 battery hazards 76, 127, 129 battery recharging 74 connecting SCSI devices 54, 55, 57, 58 grounding plug 3 RAM card installation 151, 152 for traveling 131 saving files,.
Small Computer System Interface devices. See SCSI devices software. See also application programs; system software making copies of 9–14 pre-installed 65 special, replacing 117 types of 9 software c.
traveling with the computer 131–132 car travel caution 133 troubleshooting 79–105 Apple Remote Access (ARA) 104–105 application programs 85–88 arrow pointer not responding 20, 23, 85, 93 blank.
W, X , Y waking the computer 22, 89 warranty considerations international travel and 132 PC Cards 41 power adapter 3 RAM expansion card and 141 repair and 127 windows 18 changing size or shape of 18 closing 9–14 disappearing 88 display problem with 84 hiding and showing 69 moving 18 wireless communication cards.
Apple Computer , Inc. 1 Infinite Loop Cupertino, California 95014-2084 408.996.1010 030-6895-A Printed in U.S.A. .
Ein wichtiger Punkt beim Kauf des Geräts Apple 5300 Series (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Apple 5300 Series noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Apple 5300 Series - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Apple 5300 Series reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Apple 5300 Series erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Apple 5300 Series besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Apple 5300 Series verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Apple 5300 Series. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Apple 5300 Series gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.