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Lenovo IdeaPad Z500/P500 Hardware Maintenance Manual.
Note: Before using this information and the product it supports, be sure to read the general information under “Notices” on page 85. First Edition (Sep.
iii Contents About this manual ....................................... iv Safety information ........................................ 1 General safety ................................................ 2 Electrical safety ...............................
iv About this manual This manual contains service and reference information for the following Lenovo IdeaPad product: Lenovo IdeaPad Z500/P500 Use this manual to troubleshoot problems.
1 Safety information Safety information This chapter presents the following safety information that you need to get familiar with before you service an Lenovo IdeaPad Z500/P500 computer: • “Genera.
2 IdeaPad Z500/P500 Hardware Maintenance Manual General safety Follow these rules below to ensure general safety: Observe a good housekeeping in the area where the machines are put • during and after the maintenance. When lifting any heavy object: • 1.
3 Safety information Electrical safety Observe the following rules when working on electrical equipments. Important: Use only approved tools and test equipments. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents.
4 IdeaPad Z500/P500 Hardware Maintenance Manual Always look carefully for possible hazards in your work area. Examples of • these hazards are moist oors, nongrounded power extension cables, power surges, and missing safety grounds. Do not touch live electrical circuits with the reflective surface of a plastic • dental mirror .
5 Safety information Safety inspection guide The purpose of this inspection guide is to assist you in identifying potential unsafe conditions. As each machine was designed and built, required safety items were installed to protect users and service personnel from injury .
6 IdeaPad Z500/P500 Hardware Maintenance Manual Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects.
7 Safety information Safety notices: multilingual translations The safety notices in this section are provided in English, French, German, Hebrew , Italian, Japanese, and Spanish.
8 IdeaPad Z500/P500 Hardware Maintenance Manual Safety notice 2 DANGER Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery , recharge it, throw it into fire or water, or short- circuit it. Dispose of the battery as required by local ordinances or regulations.
9 Safety information Safety notice 3 DANGER The battery pack contains small amounts of nickel. Do not disassemble it, throw it into re or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack.
10 IdeaPad Z500/P500 Hardware Maintenance Manual Safety notice 4 DANGER The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it, remove its polarized connector , disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water.
11 Safety information Safety notice 5 If the LCD breaks and the uid fro m inside the LCD gets into your eyes o r on your hands, immediately wash the affected areas with water at least for 15 minutes. Seek medical care if any symptoms caused by the uid are present after washing.
12 IdeaPad Z500/P500 Hardware Maintenance Manual Safety notice 6 DANGER T o avoid shock, do not remove the plastic cover that protects the lower part of the inverter card. An d’éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d’alimentation.
13 Safety information Safety notice 8 DANGER Before removing any FRU, turn off the computer , unplug all power cords from electrical outlet s, remove the batte ry pack, and then d isconnect any interc onnecting cables.
14 IdeaPad Z500/P500 Hardware Maintenance Manual Laser compliance statement Some models of Lenovo IdeaPad computer are equipped from the factory with an optical storage device such as a CD-ROM drive or a DVD-ROM drive. Such devices are also sold separately as options.
15 Safety information A CD-ROM drive, a DVD-ROM drive, or any other storage device installed may contain an embedded Class 3A or Class 3B laser diode. Note the following: DANGER Emits visible and invisible laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.
16 IdeaPad Z500/P500 Hardware Maintenance Manual Important service information This chapter presents the following important service information: • “Strategy for replacing FRUs” on page 16 – .
17 Important service information Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs: If you are instructed to replace an FRU, but the replacement does not solve • the problem, reinstall the original FRU before you continue.
18 IdeaPad Z500/P500 Hardware Maintenance Manual Important information about replacing RoHS compliant FRUs RoHS, The Restriction of Hazardous Substances in Electrical and Elec tro nic E quip men t Dire cti ve (20 02/ 95/ EC) is a Eur ope an Unio n lega l requirement affecting the global electronics industry .
19 General checkout General checkout This chapter presents the following information: • “What to do rst ” on page 20 • “Power system checkout” on page 21 Before you go to the checkout, make sure to read the following important notes: Important notes: • Onlycertiedtrainedpersonnelcanservicethecomputer .
20 IdeaPad Z500/P500 Hardware Maintenance Manual What to do rst When you do return an FRU, you must include the following information in the parts exchange form or parts return form that you attach to it: 1. Name and phone number of servicer 2. Date of service 3.
21 General checkout Power system checkout T o verify a symptom, follow the steps below: 1. T urn off the computer . 2. Connect the AC adapter . 3. Make sure that power is supplied when you turn on the computer . 4. T urn off the computer . 5. Disconnect the AC adapter .
22 IdeaPad Z500/P500 Hardware Maintenance Manual Perform operational charging. If the battery status indicator or icon does not light on, remove the battery pack and let it return to room temperature. Reinstall the battery pack. If the charge indicator or icon is still off, replace the battery pack.
23 Related service information Related service information This chapter presents the following information: • “Restoring the factory contents by using OneKey Recovery” on page 23 • “Password.
24 IdeaPad Z500/P500 Hardware Maintenance Manual When you use the recovery discs to boot your computer , the system will enter the user interface for system recovery automatically . Please follow the prompt to insert the backup discs to complete the whole recovery process.
25 Related service information Power management Note: Power management modes are not supported for APM operating system. T o reduce power consumption, the computer has three power management modes: screen blank, sleep (standby), and hibernation.
26 IdeaPad Z500/P500 Hardware Maintenance Manual Lenovo IdeaPad Z500/P500 This chapter presents the following product-sp ecific service references and product-specic parts information: • “Speci.
27 Lenovo IdeaPad Z500/P500 T able 1. Specications (continued) Feature Description I/O port • Combo audio jack × 2 • RJ45 x 1 • HDMI port x 1 • USB 2.
28 IdeaPad Z500/P500 Hardware Maintenance Manual Status indicators The system status indicators below show the computer status: 1 2 T able 2. Status indicators Indicator Indicator status Charge Status Meaning Power On (solid white) --- The computer is powered on.
29 Lenovo IdeaPad Z500/P500 Function key combinations The following table shows the function of each combination of function key . T able 3. Fn key combinations Key combination Description Fn + PgUp: Enables/disables the scroll lock. Fn + PgDn: Activates the system request.
30 IdeaPad Z500/P500 Hardware Maintenance Manual FRU replacement notices This s ect ion pr ese nts no tic es rel ate d to remo vin g a nd rep lac ing p arts . Read this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem.
31 Lenovo IdeaPad Z500/P500 Removing and replacing an FRU This section presents exploded gures with the instructions to indicate how to remove and replace the FRU. Make sure to observe the fo llowing general rules: 1. Do not attempt to service any computer unless you have been trained and certied.
32 IdeaPad Z500/P500 Hardware Maintenance Manual 1010 Keyboard Figure 1. Removal steps of keyboard Remove two screws 1 . 1 1 Step Screw (quantity) Color T orque 1 M2 × 5 mm, at-head, nylok-coated ( 2) Black 3.62 kg-cm Insert the screwdriver into one of the screw hole on the bottom 2 .
33 Lenovo IdeaPad Z500/P500 Figure 1. Removal steps of keyboard (continued) Lift the keyboard a little, and then detach the connector in the direction shown by arrows 4 5 . Remove the keyboard in the direction shown by arrow 6 . 4 5 6 When installing: Make sure that the FPC connector is attached rmly .
34 IdeaPad Z500/P500 Hardware Maintenance Manual 1020 Optical drive For access, remove this FRU: • “1010 Keyboard” on page 32 Figure 2. Removal steps of optical drive Remove the screw 1 . 1 Step Screw (quantity) Color T orque 1 M2.5 × 6 mm, at-head, nylok-coated (1) Black 8.
35 Lenovo IdeaPad Z500/P500 Figure 2. Removal steps of Optical drive (continued) Insert a screwdriver into the screw hole and push the optical drive in the direction shown by arrow 2 .
36 IdeaPad Z500/P500 Hardware Maintenance Manual 1030 Base cover For access, remove this FRU: • “1010 Keyboard” on page 32 • “1020 Optical drive” on page 34 Figure 3. Removal steps of base cover Remove the ve screws 1 . 1 1 1 1 Step Screw (quantity) Color T orque 1 M2.
37 Lenovo IdeaPad Z500/P500 Figure 3. Removal steps of base cover (continued) Remove four screws 2 , three screws 3 and three screws 4 on the bottom. 2 2 2 4 3 3 2 Step Screw (quantity) Color T orque 2 M2 × 6 mm, at-head, nylok-coated (4) Black 8.
38 IdeaPad Z500/P500 Hardware Maintenance Manual Note: Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds.
39 Lenovo IdeaPad Z500/P500 1040 Battery pack For access, remove these FRUs in order: • “1010 Keyboard” on page 32 • “1020 Optical drive” on page 34 • “1030 Base cover” on page 36 DANGER Only use the battery specied in the parts list for your computer.
40 IdeaPad Z500/P500 Hardware Maintenance Manual Figure 4. Removal steps of battery pack (continued) Remove the battery pack in the direction shown by arrow 3 .
41 Lenovo IdeaPad Z500/P500 1050 Hard disk drive For access, remove these FRUs in order: • “1010 Keyboard” on page 32 • “1020 Optical drive” on page 34 • “1030 Base cover” on page 36.
42 IdeaPad Z500/P500 Hardware Maintenance Manual Figure 5. Removal steps of hard disk drive (continued) Detach the HDD connector in the direction shown by arrow 2 . Remove the hard disk drive from the slot in the direction shown by arrow 3 . 3 2 When installing: Make sure that the HDD connector is attached rmly .
43 Lenovo IdeaPad Z500/P500 1060 PCI Express Mini Card for wireless LAN For access, remove these FRUs in order: • “1010 Keyboard” on page 32 • “1020 Optical drive” on page 34 • “1030 Base cover” on page 36 • “1040 Battery pack” on page 39 Figure 6.
44 IdeaPad Z500/P500 Hardware Maintenance Manual Figure 6. Removal steps of PCI Express Mini Card for wireless LAN (continued) Remove the card in the direction shown by arrow 3 .
45 Lenovo IdeaPad Z500/P500 1070 DIMM For access, remove these FRUs in order: • “1010 Keyboard” on page 32 • “1020 Optical drive” on page 34 • “1030 Base cover” on page 36 • “1040 Battery pack” on page 39 Figure 7.
46 IdeaPad Z500/P500 Hardware Maintenance Manual 1080 Fan assembly and Heat Sink assembly For access, remove these FRUs in order: • “1010 Keyboard” on page 32 • “1020 Optical drive” on page 34 • “1030 Base cover” on page 36 • “1040 Battery pack” on page 39 Figure 8.
47 Lenovo IdeaPad Z500/P500 Figure 8. Removal steps of fan assembly and heat sink assembly (continued) Lift the fan assembly and heat sink assembly in the direction shown by arrow 5 . Be careful not to damage the connector . 5 Attention: Do not handle the heat sink assembly roughly .
48 IdeaPad Z500/P500 Hardware Maintenance Manual 1090 CPU For access, remove these FRUs in order: • “1010 Keyboard” on page 32 • “1020 Optical drive” on page 34 • “1030 Base cover” o.
49 Lenovo IdeaPad Z500/P500 1 100 ODD board and LED board For access, remove these FRUs in order: • “1010 Keyboard” on page 32 • “1020 Optical drive” on page 34 • “1030 Base cover” o.
50 IdeaPad Z500/P500 Hardware Maintenance Manual Figure 10. Removal steps of ODD board and LED board (continued) Remove the two boards in the direction shown by arrows 5 . 5 5 When installing: Make sure that the two FPC connectors are attached rmly .
51 Lenovo IdeaPad Z500/P500 1 1 10 Speakers For access, remove these FRUs in order: • “1010 Keyboard” on page 32 • “1020 Optical drive” on page 34 • “1030 Base cover” on page 36 • .
52 IdeaPad Z500/P500 Hardware Maintenance Manual Figure 1 1. Removal steps of speakers (continued) Remove the speakers 3 . 3 3 3 When installing: Make sure that the speakers connector is attached rmly .
53 Lenovo IdeaPad Z500/P500 1 120 System board Important notices for handling the system board: When handling the system board, bear the following in mind. • Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or composite.
54 IdeaPad Z500/P500 Hardware Maintenance Manual Figure 12. Removal steps of system board (continued) Detach the power connector and LCD connector in the direction shown by arrows 3 . Remove four screws 4 , one screw 5 and one screw 6 . 4 5 6 3 3 When installing: Make sure that the power connector is attached rmly .
55 Lenovo IdeaPad Z500/P500 1 130 Keyboard bezel For access, remove these FRUs in order: • “1010 Keyboard” on page 32 • “1020 Optical drive” on page 34 • “1030 Base cover” on page 36.
56 IdeaPad Z500/P500 Hardware Maintenance Manual Figure 13. Removal steps of keyboard bezel (continued) Remove the power board, USB board and DC-in jack in the direction shown by arrows 2 .
57 Lenovo IdeaPad Z500/P500 1 140 LCD unit For access, remove these FRUs in order: • “1010 Keyboard” on page 32 • “1020 Optical drive” on page 34 • “1030 Base cover” on page 36 • .
58 IdeaPad Z500/P500 Hardware Maintenance Manual Figure 14. Removal steps of LCD unit (continued) Release the LCD cable from the cable guides in the direction shown by arrows 2 . Then lift the LCD hinge in the direction shown by arrow 3 . 3 2 2 2 3 When installing: Route the antenna cables along the cable guides.
59 Lenovo IdeaPad Z500/P500 1 150 LCD front bezel For access, remove these FRUs in order: • “1010 Keyboard” on page 32 • “1020 Optical drive” on page 34 • “1030 Base cover” on page 3.
60 IdeaPad Z500/P500 Hardware Maintenance Manual 1 160 LCD panel and hinges For access, remove these FRUs in order: • “1010 Keyboard” on page 32 • “1020 Optical drive” on page 34 • “10.
61 Lenovo IdeaPad Z500/P500 Figure 16. Removal steps of LCD panel and hinges (continued) Lift the LCD panel a little 2 . P e e l of f t h e a d he s i v e t ap e an d de t a c h th e connector in the direction shown by arrow 3 . 2 3 When installing: Make sure that the metal connector is attached rmly .
62 IdeaPad Z500/P500 Hardware Maintenance Manual Figure 16. Removal steps of LCD panel and hinges (continued) Remove the two screws 5 and the eight screws 6 . Then release the two hinges in the direction shown by arrows 7 . 5 6 5 6 7 7 Step Screw (quantity) Color T orque 5 M2 × 2.
63 Lenovo IdeaPad Z500/P500 1 170 Integrated camera, LCD cable and antenna assembly For access, remove these FRUs in order: • “1010 Keyboard” on page 32 • “1020 Optical drive” on page 34 .
64 IdeaPad Z500/P500 Hardware Maintenance Manual Figure 17. Removal steps of integrated camera, LCD cable and antenna assembly (continued) Remove the camera in the direction shown by arrow 2 . 2 Remove the LCD cable and antenna assembly in the direction shown by arrow 3 .
65 Lenovo IdeaPad Z500/P500 Locations Front view and right-side view 1 Integrated camera 2 Built-in microphone 3 Wireless LAN antennas 4 Computer display 5 Power button 6 T ouchpad 7 System status indicators Note: For the description of each indicator , see “Status indicators” on page 28.
66 IdeaPad Z500/P500 Hardware Maintenance Manual Bottom and Left-side view 1 Speakers 2 Memory card slot 3 USB port 4 HDMI port 5 RJ-45 port 6 VGA port 7 Fan louvers 8 Novo button 9 AC power adapter j.
67 Lenovo IdeaPad Z500/P500 Parts list This section presents the following service parts: • “Overall” on page 68 • “LCD FRUs” on page 72 • “Keyboard” on page 75 • “Miscellaneous .
68 IdeaPad Z500/P500 Hardware Maintenance Manual Overall 1 2 3 4 6 a b 8 11 13 16 15 c 18 d 5 7 9 10 12 14 f e 17.
69 Lenovo IdeaPad Z500/P500 T able 5. Parts list—Overall No. FRU FRU no. CRU ID. a-f See “Miscellaneous parts” on page 80. 1 LCD unit (see “LCD FRUs” on page 72.) 2 Keyboard (see “Keyboard” on page 75.) 3 VIWZ2 Upper Case 90202121 N 4 Battery , 4S1P , 4cell,48Wh, sanyo, Z400Z500 SY L12S4K01 14.
70 IdeaPad Z500/P500 Hardware Maintenance Manual T able 5. Parts list—Overall (continued) No. FRU FRU no. CRU ID. 6 Platform, Huron River 35W , Intel B980 2.4G Q0 2M 2cPGA QS processor 102500362 N 7 VIWZ2 HeatSink GLR 90202124 7 VIWZ2 HeatSink GSR 90202125 7 VIWZ2 HeatSink UMA 90202126 7 VIWZ2 Fan 90202127 8 Optical Disk Driver , 9.
71 Lenovo IdeaPad Z500/P500 No. FRU FRU no. CRU ID. 16 Hard disk drive, 500G 5400rpm, Samsung M8, ST500LM012 5.4K RPM 9.5mm 500G 16200210 N 16 Hard disk drive, 500G 5400rpm, WD (MN500S), WD5000LPVT -08G33T1 7mm 5.
72 IdeaPad Z500/P500 Hardware Maintenance Manual LCD FRUs In Lenovo IdeaPad Z500/P500, there are following types of LCDs. “15.6-in. • HD TFT” 1 2 3 5 4 6 7.
73 Lenovo IdeaPad Z500/P500 15.6-in. HD TFT T able 6. Parts list—15.6-in. HD TFT No. FRU FRU no. CRU ID. 1 VIWZ2 LCD Bezel 90202123 N 2 VIWZ2 LCD Bracket L+R 90202136 3 Panel, HD-AG, AUO B156XTN03.
74 IdeaPad Z500/P500 Hardware Maintenance Manual T able 6. Parts list—15.6-in. HD TFT (continued) No. FRU FRU no. CRU ID. 4 Camera, 0.3M(For P500), AW A AM-VS058 0.
75 Lenovo IdeaPad Z500/P500 Keyboard T able 7. Parts list—Keyboard Language P/N CRU ID. Z500 Chicony Arabic 25209261 N Belgian 25209262 Brazilian 25209263 Bulgarian 25209264 Canadian Bilingual (En+F.
76 IdeaPad Z500/P500 Hardware Maintenance Manual Language P/N CRU ID. Z500 (continued) Darfon (continued) Japanese 25206404 N Korean 25206405 Latin 25206406 Nordic 25206407 Portuguese 25206408 Russian 25206409 Slovenian 25206410 Spanish 2520641 1 Swiss 25206412 T raditional Chinese 25206413 Thai 25206414 T urkish 25206415 U.
77 Lenovo IdeaPad Z500/P500 Language P/N CRU ID. Z500 (continued) OKI (with backlight) Arabic 25206479 N Belgian 25206480 Brazilian 25206481 Bulgarian 25206482 Canadian Bilingual (En+Fr) 25206483 Czec.
78 IdeaPad Z500/P500 Hardware Maintenance Manual Language P/N CRU ID. Z500 (continued) Sunrex (continued) Nordic 25206527 N Portuguese 25206528 Russian 25206529 Slovenian 25206530 Spanish 25206531 Swiss 25206532 T raditional Chinese 25206533 Thai 25206534 T urkish 25206535 U.
79 Lenovo IdeaPad Z500/P500 Language P/N CRU ID. P500 Darfon Canadian Bilingual (En+Fr) 25206213 N English 25206237 Darfon (with backlight) Canadian Bilingual (En+Fr) 25206243 English 25206267 Chicony.
80 IdeaPad Z500/P500 Hardware Maintenance Manual Miscellaneous parts T able 8. Parts list—Miscellaneous parts FRU P/N CRU ID. System miscellaneous parts: • ( a ) VIWZ2 ODD Bracket • ( b ) VIWZ2 .
81 Lenovo IdeaPad Z500/P500 AC adapters T able 9. Parts list—3-pin AC adapters FRU P/N CRU ID. 65W , Delta ADP-65KH BD 20V/3.25A Adapter 36001929 * 65W , Liteon P A-1650-56LC Adapter 36001651 65W , Brazil P A-1650-52LB Adapter (Brazil) 36001714 65W , Delta ADP-65KH B 20V ,3.
82 IdeaPad Z500/P500 Hardware Maintenance Manual Power cords A Lenovo IdeaPad power cord for a specific country or region is usually available only in that country or region: T able 10.
83 Lenovo IdeaPad Z500/P500 Region P/N CRU ID. Israel • Longwell LP-41+H03VV -F+LS-18 1m 145000563 * UL • Longwell LP-30B+SPT -2 18AWG+LS-18 1m 145000562 UK • Longwell LP-61L+H03VV -F+LS-18 1m 1.
84 IdeaPad Z500/P500 Hardware Maintenance Manual Region P/N CRU ID. Argentina • VOLEX V A2073+H03VV -F+V AC5S 1m 145000528 * Brazil • VOLEX CH10S3+H03VV -F+V AC5S 1m 145000527 Israel • VOLEX SI16S3+H03VV -F+V AC5S 1m 145000526 CE • VOLEX M251 1+HO3VV -F+V AC5S 1m 145000525 T able 10.
85 Notices Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area.
86 IdeaPad Z500/P500 Hardware Maintenance Manual Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly .
Ein wichtiger Punkt beim Kauf des Geräts Lenovo Z500 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Lenovo Z500 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Lenovo Z500 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Lenovo Z500 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Lenovo Z500 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Lenovo Z500 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Lenovo Z500 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Lenovo Z500. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Lenovo Z500 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
