Benutzeranleitung / Produktwartung s37l-2095-00 des Produzenten IBM
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S37L-2095-00 IBM Mobile Systems WorkPad z50 Mobile Companion (2608-1Ax) Hardware Maintenance Manual March 1999.
© C opyri ght IB M C orp . 19 99 iii No t e B ef or e usi ng th is inf or m ati on and th e pr oduc t it sup p or ts , be sur e t o read th e g en er al inf orm ati on und er “N otic es” on page 61 .
iv IB M W o rk Pa d z50, Mob ile Com panio n iv Abo ut This Manua l T his m an u al c ont ains s er vic e an d r ef erenc e i nf or mati on f or th e W ork P ad z5 0, M obi l e C omp an i on. Us e th is man u al alon g wi th the d i agn os tic s oft w ar e t o tr oub l e sh oot pr obl ems ef f ec t i v el y .
© C op yri ght IB M C or p . 1999 v Contents Introd uct ion ......................................................................... v ii I MPORTANT S ERVI CE I N FOR M A TION VII FRU Re pla ce me nt S tra teg y .....................................
vi IBM W orkP ad z5 0, M obi l e C omp an i on vi 1040 K eyboard Asse m bl y .........................................................3 9 1050 Bot t om Cover ................................................................... 40 1060 Mai nboard ......
© C op yri ght IB M C or p . 1998 vii I ntrodu ction Imp or t ant S er vic e Inf o rm atio n Imp orta nt S oft war e f i xes ar e cus t om er ins t al l abl e.
v i ii IB M W o rk Pa d z50, Mob ile Com panio n vii i Safety Not ices (Multi-li ngual Translati ons) In th is manua l, sa f e ty no ti c e s appe ar in Engl ish wit h a page numb er ref er enc e to the ap pr opri at e mu lti- li ng u al, t r ans l ated saf ety n otic e f oun d in t his s ect ion.
© C op yri ght IB M C or p . 1998 ix Safety Notice 2 T he bat t er y pac k c ont ains s m all am ou nts of h armf ul su bsta nce s. D o no t disa ssem ble i t, th r ow it in to fire o r water, or sh ort-circ u it it. Dis p os e of the batt ery a s re qui red by local o rdina nce s or re gula tio ns.
x IBM W orkPad z 5 0, M obil e C omp ani on x Safety Notice 3 If the LCD br eaks and th e f lu id fr om ins i d e th e LCD g ets int o you r ey es or on you r h ands , i mm ed i at el y was h the aff ect ed are as w it h w at er f or at leas t 15 mi nut es .
© C op yri ght IB M C or p . 1998 xi Safety Notice 5 T hou gh m ai n batt er i es ha ve l ow vol t ag e, a s h or t ed or gr oun d ed b att er y c an pr oduc e en ou gh c ur r ent t o bur n comb us ti bl e m at er i als or per s onn el.
xii IBM W orkPad z 5 0, M obil e C omp ani on xi i Sa fety I nfor mati o n T he f ollow i ng s ecti on c ont ai ns t h e saf et y i nf orm ati on t h a t you n eed t o be f amil i ar wit h b ef or e s ervic i ng an IB M m ob il e comp ut er .
© C op yri ght IB M C or p . 1998 xii i Electrical Safety Obs erve th e f ollow i ng ru l es w h en w or kin g on el ectr ic al equi pm en t. Imp orta nt Us e onl y ap pr oved tool s and t est equ ip m ent .
xi v IBM W orkP ad z5 0, M obi l e C omp an i on xi v • Re gula rly in spe c t a nd ma inta in y our ele ctri c al ha nd t ools for s af e oper ati on al c on dit i on. • D o not us e w or n or br ok en t ools and t est ers. • Ne ver a ssume t h at p ow er h as b een dis c onn ec t ed f rom a ci rc uit .
© C op yri ght IB M C or p . 1998 xv T he gui d e c ons is ts of a s eri es of st eps pr es ent ed in a che ckl ist . Beg in the che c ks wi th the po wer o ff, a nd t he pow er co r d d isco nne cted. Ch ecklis t: 1. Ch eck ext eri or c over s f or dam ag e ( l oos e, br oken , or s h ar p e d g es ).
xvi IBM W orkP ad z5 0, M obi l e C omp an i on x vi Handling Electrostatic Discharge-Sensiti ve Devi ces An y c omp ut er par t c ont aini n g tr ans is t ors or i nt egr at ed cir cuit s ( Ics ) s h ou ld b e c ons ider ed s ens it i ve t o el ect r ost atic disch arge (ESD).
W orkP ad z50 M ob il e C om p ani on 1 Wo rk Pa d z5 0 Mo bile Com pa nion (2608) Read This Fi rst B ef ore y ou go t o t h e c h e ckou t gu id e, b e sur e t o r ead t his se ction . Imp orta nt • Only cert ifi ed tr ained p ersonn el should s ervic e the co mp u ter .
2 IBM W orkPad z 5 0, M obil e C omp ani on 2 Screw Tightening Informat ion Loos e s c r ews c an c aus e rel i abi lit y pr obl ems . T h e IB M W orkP ad z 50 ad dr ess es th is pr ob l em with n yl on c oat ed scre ws.
W orkP ad z50 M ob il e C om p ani on 3 Attent ion Pu shin g the W o rk Pad z5 0’ s Powe r butto n will powe r on ( or res u m e ) th e s yst em , or put th e s yst em i n sus p end mode : the re is no powe r-o ff sta te .
4 IBM W orkPad z 5 0, M obil e C omp ani on 4 The fol low i ng sy m pto ms mi ght ind ica te dam age caus ed by non warrant ed act ivitie s: M issing pa rts may be a symp tom o f unau thor ized serv ice or m odif ic ati on.
W orkP ad z50 M ob il e C om p ani on 5 Product Overview R efer to th e f oll ow i ng t abl e f or an o ver vi ew of t h e s yst em f eatur es of th e W orkP ad z50 M ob ile C om pani on : Featur e De.
6 IBM W orkPad z 5 0, M obil e C omp ani on 6 Checkout Guide Us e th e f oll owin g pr oced ur e as a g uid e f or c omp ut er pr obl ems. 1. Ob tai n t he f a ilin g s ymp tom s in a s m uch deta il a s po ssible .
W orkP ad z50 M ob il e C om p ani on 7 Sy m pt oms (V erif ied) Re fer T o Oth er s ympt oms (s uc h a s LCD display pr obl ems) . “S ymp t o m-t o- FR U In d ex” on pa ge 21. PC c a rd s do not wor k. “PC C a rd Slots Te st” on pa ge 27. Br ightne ss/cont ra st but t ons do not w ork.
8 IBM W orkPad z 5 0, M obil e C omp ani on 8 Keyboard Checkout If th e k eybo ar d does n ot wor k or an u n exp ec t ed ch ar ac t er app ear s, m ak e sur e t h at t he f l exi bl e c abl e ext en di ng f r om th e keyb oar d is c or r ect ly s eat ed i n t he c onn ect or on th e main b oard .
W orkP ad z50 M ob il e C om p ani on 9 Modem Checkout If a mod em pr obl em occ urs , d o th e f oll ow ing: 1. O pen t h e Te rmi nal p r o g ram. D o uble click the “Make a N ew S ess i on” ic on t o op en th e S es si on Prop ertie s w indow .
10 IBM W orkPad z 5 0, M obil e C omp ani on 10 AC Adapter Checkout: Yo u ar e h er e b ec aus e th e W orkP ad z50 f ails onl y w h en th e AC A d apt er is us ed. • If the pow er pr ob l em occ u r s onl y wh en th e c r ad l e is us ed, r epl ac e th e c r adl e.
W orkP ad z50 M ob il e C om p ani on 11 Battery Pack Checkout: If the b att e r y pac k or t h e opti onal high- c ap aci t y b att er y h ave a pr obl em , r ef er t o t h e f oll owi ng: 1. Ent er sus p en d m od e b y pr essi ng th e P ower b utt on.
12 IBM W orkPad z 5 0, M obil e C omp ani on 12 Checking Operational Charging: T here is no dif f er enc e in bat t er y ch ar gin g t i m e wh eth er th e s yst em is ful l y op er ati on al or n ot.
W orkP ad z50 M ob il e C om p ani on 13 Backup Battery Checkout (Nonrechargeable) If r emo v ing all po we r so urces ex cep t f o r the ba ckup ba tte r y r e sults in th e s yst em bein g r eset, s us p e c t a pr obl em with the ba ckup ba tte rie s.
14 IBM W orkPad z 5 0, M obil e C omp ani on 14 Press OK t o cl os e th e mess ag e wi nd ow, th en clic k Start to begi n t h e c ali br ati on . Y ou wi ll s ee t h e f ollowi ng d i al og w indow : Pre ss OK to clo s e thi s dialo g wi ndo w.
W orkP ad z50 M ob il e C om p ani on 15 TrackPoint Checkout T he Tr ackP oi nt ad jus ts th e poi nt er s ens or autom at ic all y. Duri ng th is pr oces s , t h e p oint er mov es on t he s c r een aut omat ic all y f or a sh ort t ime.
16 IBM W orkPad z 5 0, M obil e C omp ani on 16.
W orkP ad z50 M ob il e C om p ani on 17 Inst a lling t h e R OM/D RA M Car d Thi s se ction de scribe s how to i nsta ll t he ROM ca rd o r the opt ion al D RA M c ard t o th e W o rkP ad z 50. Note: W he n yo u re move t he R OM/DR AM c a rd, you wi ll lose al l sto red data .
18 IBM W orkPad z 5 0, M obil e C omp ani on 18 7. W it h th e not ch ed en d o f th e c ard t ow ar d th e ri gh t si d e of th e s ock et, ins ert th e c ar d at an an gl e of ap pr oxi mat el y 2 0 d egr ees i nt o t h e s oc ket ; pr ess i t i n f irml y as s h own ( 1) .
W orkP ad z50 M ob il e C om p ani on 19 5. Uns cr ew th e s in gl e (c apti v e) s c r ew th at s ecu r es t he ROM /DRAM c ar d c ompa rtmen t cove r to the cha ssis. R emo ve th e c over . 6. Using y our fing ers or a sm all sc r ewdr i ver, pr ess ou t th e two l atc h e s on th e s i d e s of th e c ard awa y f r om th e slots.
20 IBM W orkPad z 5 0, M obil e C omp ani on 20 Power Management Feat u res T he pow er m anag em en t f eat ur es ar e des ig n ed t o s av e as much el ectr ic it y as p oss i bl e by pu tti ng c omp onen t s in t o a low -powe r c on sumpt ion mode a s o f ten a s po ssib le.
W orkP ad z50 M ob il e C om p ani on 21 Sy mp to m-to -F R U I n d e x T he s ymp t om- t o- FR U In d ex lis t s th e s ymp t oms and err or s and t h e p oss ibl e c aus es.
22 IBM W orkPad z 5 0, M obil e C omp ani on 22 401 LED boar d err or Symptom / Error FRU / Action in S equenc e 401 LED boar d err or 1 . LED board 2. Mainboar d 5XX 501 Batter y error 501 Batter y error 1 . Ba ttery 2. Mainboar d 6XX 601 Audi o pla yback err or 602 Audi o rec ordi ng error 601 Audi o pla yback err or 1.
W orkP ad z50 M ob il e C om p ani on 23 Function-Related Sym ptoms Symptom / Error FRU / A CTION IN S EQU ENC E T he system does not sus pend or res um e when the LCD is cl osed or opened. 1. Go to “Suspe nd Mode” on page 2 0, and che ck that the W orkP ad z50 can ent er suspen d mode.
24 IBM W orkPad z 5 0, M obil e C omp ani on 24 Keyboard- or Tr ackPoin t- Related Sympto ms Symptom / Error FRU / Action in S equenc e T he keyboard (o ne or m ore keys) does n ot work. 1. O n the Wi ndows Taskbar, ch eck t hat Caps Loc k or Num Lock are not enabled .
W orkP ad z50 M ob il e C om p ani on 25 Peri phe ral Dev i ce Re l ated S y mp to ms Symptom / Error FRU / Action in S equenc e T he ex ter nal m onitor does no t work correctly . 1. Check t hat t he external mon itor is enab led in t he Rapid A c cess utilit y.
26 IBM W orkPad z 5 0, M obil e C omp ani on 26 Int er m itte nt Pr ob lems Int erm itt en t s yst em h ang pr obl ems c an b e c aus ed b y a v arie ty o f rea s on s tha t ha ve noth ing to do w ith a ha rdwa re de f e ct, s uch a s: co smic ra dia tion, ele ctro stati c di scharge , o r sof tw are err or s.
W orkP ad z50 M ob il e C om p ani on 27 Running the Diagnostics T he foll ow i ng t abl e lis ts th e s p eci al t ools us ed in th e dia gno sti cs: Tool Na me FRU P/N S erial w r ap c onn ec t or 0.
28 IBM W orkPad z 5 0, M obil e C omp ani on 28 UUID A UUI D (u nive rsal un ique ID ) i s u nique ly a ssigne d to ea c h syst em b oar d f or s ys t em man ag em en t pur p o ses.
W orkP ad z50 M ob il e C om p ani on 29 Application Launchi ng Key Assignments T he app lic ati ons k eys are pr ogr amm ed t o launc h pr es et sof t w are ap pl ic ations .
30 IBM W orkPad z 5 0, M obil e C omp ani on 30 Removing and Replaci ng Defective FRUs T his sect i on pr ovi d es inf orm at i on on r em ovi n g an d r ep l aci ng FRUs. • Do not dama ge any pa rt. On ly ce rti fie d and tra ined pers onn el s h ould s ervic e t h e W ork P ad z50 M obil e C omp anion .
W orkP ad z50 M ob il e C om p ani on 31 An ele c t r ostatic disc harg e (ESD) strap (P/N 6405 959) mus t be us ed to est ab lis h per s on al gr ou n di ng.
32 IBM W orkPad z 5 0, M obil e C omp ani on 32 Imp o r tan t Noti ce T he W o r k P ad z5 0 M obi l e C omp an i on us es sp ec i al nyl on - coat ed sc r ews wit h t h e f oll ow i ng c h ar ac t er is tic s : • T hey m ai nt ain ti gh t c onn ec ti ons.
W orkP ad z50 M ob il e C om p ani on 33 Unp luggi ng and Pluggin g Flexi ble Cabl es: T wo t yp es of c abl e an d c onn ec t ors ar e us ed in t h e W o r kP ad z5 0. Som e c onn ec t ors h ave a c l asp , wh ic h m us t be un locke d be f o re remo ving the c ab le.
34 IBM W orkPad z 5 0, M obil e C omp ani on 34 Remo v a l refere nce T he ch art b el ow s h ows t h e ord er f or r emo vin g FR Us . W he n a FRU h as b een r emo ved , f oll ow t he ar r ows t o th e F RU ( or FR U s) tha t can be re mo ved ne xt.
W orkP ad z50 M ob il e C om p ani on 35 1010 Backup Batteries 1.T urn th e W o rkP ad z 50 ups id e d own . Step Siz e (Qua nti ty) Color Torque Length 2 Coin scr e w M 2.5 (1) B lack 3 kg cm 4.0 mm Note: You c an l oo sen th e c apt i ve sc r ew in s t ep 2 , but cann ot r emo ve it f r om th e b ac kup b att er y c over .
36 IBM W orkPad z 5 0, M obil e C omp ani on 36 1020 ROM/DRAM Car d • Ba ck up Ba tte rie s ( 101 0) • Ba tte ry Pa ck (1 030) Attent ion R emo ve al l p ow er s our c es f r om th e W orkPad z5 0 bef or e replacing the ROM/DRAM c a rd . 1. T urn th e W o rkP ad z 50 ups id e d own .
W orkP ad z50 M ob il e C om p ani on 37.
38 IBM W orkPad z 5 0, M obil e C omp ani on 38 1030 Batter y Pack 1. T urn th e W o rkP ad z 50 ups id e d own . No t e At s t ep 3 you mus t pus h and h ol d t h e b att er y r el eas e l oc k as y ou s lid e th e l oc k in th e dir ec ti on indic at ed b y th e arr ow.
W orkP ad z50 M ob il e C om p ani on 39 1040 Keyboard Assembly • Ba ck up Ba tte rie s ( 101 0) • Ba tte ry Pa ck (1 030) Attent ion R emo ve al l p ow er s our c es f r om th e W orkPad z5 0 bef or e r emo vi ng t h e k eyb oar d ass em bl y. 1.
40 IBM W orkPad z 5 0, M obil e C omp ani on 40 1050 Bottom Cover • Ba cku p Ba tte rie s ( 1 010) • Ba tte ry Pa ck (1 030) • K eyb oar d As s emb l y (1 04 0).
W orkP ad z50 M ob il e C om p ani on 41 Atten tion! Attent ion B e car ef ul wh en a ss em bl ing t h e b ott om c over and th e ba tte ry shiel d no t to p inc h the c a ble s. Step Siz e (Qua nti ty) Color T orque Length 3 M 2. 5 ( 4 ) Bla ck 3 kg cm 6 .
42 IBM W orkPad z 5 0, M obil e C omp ani on 42 1060 Mainboard • Ba cku p Ba tte rie s ( 1 010) • Ba tte ry Pa ck (1 030) • K eyb oar d As s emb l y (1 04 0) • B o tt om C over ( 10 50) Step Siz e (Qu ant ity) Color Tor que Length 6 M 2.0 ( 3) N/ A 3 kg cm 6.
W orkP ad z50 M ob il e C om p ani on 43 1070 LCD Bezel Attent ion B e car ef ul wh en lif ting th e b ez el c over l oos e. T h e pl ast ic t abs th at h old it s ec ur el y to t h e LCD un it ar e easil y dama ged . Remove t he s crew cov ers Step Siz e (Qu ant ity) Color Tor que Length 2 M 2.
44 IBM W orkPad z 5 0, M obil e C omp ani on 44 1080 LCD Unit • Ba cku p Ba tte rie s ( 1 010) • Ba tte ry Pa ck (1 030) • K eyb oar d As s emb l y (1 04 0) • B o tt om C over ( 10 50) • LCD Bezel (1 070) 1. T URN THE W OR K P AD Z 50 OVE R .
W orkP ad z50 M ob il e C om p ani on 45 1090 Inverter Card and LCD Panel • Ba cku p Ba tte rie s ( 1 010) • Ba tte ry Pa ck (1 030) • K eyb oar d As s emb l y (1 04 0) • B o tt om C over ( 10.
46 IBM W orkPad z 5 0, M obil e C omp ani on 46 Step Siz e (Qu ant ity) Color Tor que Length 1 M 2.5 ( 4) N/ A 3 kg cm 4.0 m m 5 Hex (2) N /A 3 kg cm 5. 0 mm Note: M ak e s ur e you us e th e c orr ect s c r ew and ti ght en th e sc r ew t o t h e tor qu e sp ec if i ed.
W orkP ad z50 M ob il e C om p ani on 47 1120 Speaker • Ba cku p Ba tte rie s ( 1 010) • Ba tte ry Pa ck (1 030) • K eyb oar d As s emb l y (1 04 0) • B o tt om C over ( 10 50) 1130 Microphone.
48 IBM W orkPad z 5 0, M obil e C omp ani on 48 1140 Audio Ports T he ear j ack and sp eak er ou t port s ar e all bu ilt int o th e main b oard . If any of t h ese d e vic es h as malf unc ti on ed , you must r epl ac e t h e mai nb oar d.
W orkP ad z50 M ob il e C om p ani on 49 Note: M ak e s ur e you us e th e c orr ect s c r ew and ti ght en th e sc r ew t o t h e tor qu e sp ec if i ed.
50 IBM W orkPad z 5 0, M obil e C omp ani on 50 1160 RJ-11 Assembly • Ba cku p Ba tte rie s ( 1 010) • Ba tte ry Pa ck (1 030) • K eyb oar d As s emb l y (1 04 0) • B o tt om C over ( 10 50).
W orkP ad z50 M ob il e C om p ani on 51 1170 Hardware Button Board • Ba cku p Ba tte rie s ( 1 010) • Ba tte ry Pa ck (1 030) • K eyb oar d As s emb l y (1 04 0) • B o tt om C over ( 10 50) Step Siz e (Qu ant ity) Color Tor que Length 1 M 2.0 ( 1) N/ A 3 kg cm 6.
52 IBM W orkPad z 5 0, M obil e C omp ani on 52 1180 Top Cover • Ba cku p Ba tte rie s ( 1 010) • Ba tte ry Pa ck (1 030) • K eyb oar d As s emb l y (1 04 0) • B o tt om C over ( 10 50) • Ma.
W orkP ad z50 M ob il e C om p ani on 53 Locations Front Right View 1. LC D co ve r rele ase la tc h 2. LCD di s pl ay 3. Br ig ht n ess c ont r ol but t ons 4. Cont r ast c ontr ol b utt ons 5. N otif ic ati on but t on 6. Notif ic ati on LE D 7. Mi cropho ne but ton 8.
54 IBM W orkPad z 5 0, M obil e C omp ani on 54 Left V iew 1. RJ -1 1 c onn ect or 2. Ex ter nal e ar phone ja c k 3. Mi cropho ne ja c k 4. PC c ard eject bu tton 5. PC c ard sl ot Right View 1. E xt ernal monitor p ort 2. Compa ctFla s h slo t 3. C o m p ac t F l as h e j ec t b u t t o n 4.
W orkP ad z50 M ob il e C om p ani on 55 Rear View 1. Pow er j a ck 2. B att er y r el eas e l oc k 3. B att er y r el eas e l atc h 4. Lo ck keyho le Bo tto m Vie w 1. B ac k up b att er y comp ar t m ent 2. Bu ilt - in mono phon ic spe ake r 3. OS RO M an d DR A M c omp art m ent 4.
56 IBM W orkPad z 5 0, M obil e C omp ani on 56 System Unit Part s Listing 1 2 3 4 5 6 7 8 9 10 11.
WorkPad z50 Mobile Companion (2608-1Ax) 57 System Unit FRU List No. FRU PART DESCRIPTION FR U ELEMENTS FR U P/N QTY CRU 1 POINTING STICK CAP 84G6536 1 √ K/B ASS ’ Y (USA) 02K4862 1 K/B ASS ’ Y (.
58 IB M WorkPad z50, Mobile Companion (2608-1Ax) LCD Unit Parts List No. FRU PART DESCRIPTION FR U ELEMENTS FR U P/N QTY CRU LCD BEZEL ASS ’Y 05K5934 1 LCD BEZEL 1 LCD BUTTON 1 1 SCREW CAP 2 2 LCD MODULE ASS ’Y 8.2" DSTN 05K9399 1 INVERTER ASS ’Y 10L1216 1 INV.
WorkPad z50 Mobile Companion (2608-1Ax) 59 Miscellaneous and Other Parts DESCRIPTION FRU ELEMENTS QTY FRU P/N CRU MISC PART GROUP 1 1 05K5940 HOOK KNOB 1 HOOK SPRING 1 IR LENS 1 DOCKING SHUTTER 1 RUBB.
60 IBM W orkPad z 5 0, M obil e C omp ani on 60 Pow er Cord IB M powe r c o rd s f o r a spe cifi c coun try are usua lly av aila ble only in th at c ou ntr y: For 2 -pi n pow er cord s: IBM Pow er Co.
W orkP ad z50 M ob il e C om p ani on 61 Notices R eferenc es i n this pu blic ati on t o IB M pr oduc ts , pr ogr ams , or se rvi c e s do no t imply tha t IBM in tend s to ma ke the s e avai l abl e i n all c ountr i es in whic h I B M op er at es.
IBM Part Number: 37L2095 Printed in U.S.A. S37L-2ð95-ðð.
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