Benutzeranleitung / Produktwartung 6644 des Produzenten IBM
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Ha rdwa re M ain te na nce Se rvic e for Ser vice Lev el A Machi ne T ypes 66 44, 6645 a nd 664 6 6644 /6645 /6646.
Fir st Edit ion (May , 2000) The f ol lowing pa ragraph doe s not app ly t o a ny state or count ry whe re suc h p rovis ions a re incons is tent with loca l law: INTERNA TIONAL BUSINESS MACHINES CORP.
Contents Co nte nts ... .. ..... .. ..... ... .... ... ..... .. ..... .. ..... ... ..... .. ..... . III No tice s . ..... .. ..... .. ..... ... .... ... ..... .. ..... .. ..... ... ..... .. ..... VII Sa fety In form at ion .. .. ..... .. ..... ... ...
Elec t ric al input ... ... ...... ..... ... ... ...... ... ... ..... ..... . .. 27 Op era ting R equ ire me nts .... .. ..... ... .... ... ..... .. ..... ... .. 2 8 Ch eck P roc ed ures .... .... ... ..... .. ..... .. ..... ... ..... .. ..... 2 9 Intr od ucti on .
Syste m Board Jumper s and Connectors ..... .... .. 105 Power Suppl y Connec tors and Volt ages . ... ... ... . 107 Ne twork C ard s ....... .. ..... .. ..... ... ..... .. ..... .. ..... ... ..... 1 09 3.5 -In . Ha rd Dis k D riv e J umpe r S ett ing s .
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Noti ces VII Notices Refer ences in this publi cati on to IBM produc t s, progr ams, or servi ces do not impl y that IBM in tends to make the se availabl e i n all cou ntri es in which I BM operat es .
VI II Safe ty Inform ation DANGER T o avoi d a sh ock haz ard, do not co nnect or disc onnect any cable s or perfor m instal lation, maint enance, or reconfig urati on of this prod uct during an el ectric al st orm. T o avoi d shock ha zard: • The power cor d must be conn ected to a pro perly wired and ea rthed recept acle.
Notic es IX batte ry contai ns lithium and can exp lode if not proper ly us ed, handl ed, or d i s posed of . Do not: • Th row or im mers e in t o wa ter • Heat to more than 100°C (212°F) • Repair or disasse mble Dispo se the bat tery as requi red b y local ordinance s or regu l ati ons.
X PERIGO: Para evi tar choq ues elétri cos, não conec t e ou descon ecte nenhum cabo, nem efetue i nstala ção, manu tenção ou rec onfigu r aç ão deste prod ut o durant e uma tempe st a de com raios.
Notices XI CUIDADO: Ao subst i tui r a bateri a, uti lize apenas o Número de Peça IBM 33F83 54 ou um ti po de bat eria equ ivale nte recomen dado pel o fab r icant e. Se se u sistema possui r um módulo com uma bat eria de lít io, subst i tua- o apena s p elo mesm o tip o de módu lo, produz i d o p elo mesm o f abricante .
XII dir eta mente co m inst rumen tos ót icos, e ev ite exposi ção dir eta ao raio. CUIDADO: A corre nt e elét r ica pr oveniente de cabo s de ali ment ação, de tel efone e de comuni cação é peri gosa .
Notice s XIII.
XIV.
Notices XV.
XVI.
Noti ces XVII PERIGO: Pour évi ter to ut risq ue de choc élect r ique , ne manipul ez au cun câble et n'ef fectuez aucun e opérat ion d' insta l lat i o n, d'ent reti en ou de recon f i gurat ion de ce pr oduit au co urs d' un orage.
XVI II A TTENTION: Remplac ez l a pi le usagée par une pile de ré férenc e ident ique exclusiv ement - v oi r la référenc e IBM - ou par une pile équival ente r ecommandée p ar le fabr icant .
Notices XIX l' obse rver à l'ai de d'i nstrument s optiques. Évitez une exposi tion di rect e au rayo n. A TTENTION: Le co urant él ectrique cir culant da ns les c âbles de com municati on et l es co rdons t élépho niques et d'al iment at ion peu t êt re dange reux.
XX oder Öf fnen von Gehäusen di eses Produkts oder angesc hlossenen Ei nheiten gelt en. ACHTUNG: Eine ver braucht e Batterie nur dur ch eine Batt erie mi t der IBM T eil enummer 33F8 354 oder durc h eine vom Herst elle r empfohle ne Bat ter i e erset zen.
Notic es XXI vorl iegende n Handbuc h eins etzen. Andernfal ls k ann gefäh r l iche Laser stra hl u ng auftr eten. Das Entf ernen der Abdec kung en des CD-ROM- Laufwe r ks kann zu gefährl icher Laser strah lung führ en. Es bef inden si ch ke ine T eile innerhal b de s CD-ROM-Lauf werks, die vom Benutzer gewartet werden müss en.
XXII ACHTUNG: An Netz- , T elef on- und Datenlei tungen kön nen gefäh r lic he elektrisch e Spannung en anliegen. Um eine Gef ährdung des Benutz ers oder Besch ädigung des Ge räts zu ver meiden, i st der Serv er auszus chalten.
Notice s XXIII A TTENZIONE: Quan do si sosti tui sce la batt er ia, util izzar e solo u na batt eria I BM o batteri e dello st esso tipo o di tipo equiv alente consigl i a te dal pro duttor e.
XXIV A TTENZIONE: Quan do è in st a llata un ' u nità CD- ROM, n otare q uanto segue: L'ut ilizz o di con t roll i, r egolazi oni o l' esecuzi one di proce dure non d escritt i nel present e manuale posson o provo care l 'esposi zione a radiaz i on i pe ricol ose .
Noti ces XXV.
XXVI.
Noti ces XXVII PELIGRO: Para evi tar una pos i ble desc arga eléctr ica, no conect e ni des conecte l os cab les ni llev e a ca bo ningu na operación de in stalac ión, de mant enim ien to o de reconf igura ción de e ste produ ct o durante una torm en ta elé ctr ica.
XXVIII IMPORT ANT : Al cambi ar la bate r ía, ut ili ce únicamen t e l a b aterí a IBM Núm ero de pieza 33F8354 o un tip o d e bater ía equiv alente recomen dado por el fa brican te. Si el sist ema tiene un módulo que cont iene una bate r ía de li tio, s ustit úyalo únicamen te por e l m ismo t i p o d e módu lo del mismo fabri cante.
Notic es XXIX Cuando l a unidad está abi erta s e generan em isi ones de r ayos láse r . No dirija l a mi rada al haz, n o lo obser ve di r ectament e con instrumen t os ópticos y evit e la exposi ción di recta.
XXX Laser Compl iance State ment The CD- ROM driv e in t h e com puter is a laser produc t . The CD-ROM drive's cl ass ificat i on label (sampl e shown below) is locat ed on the dri ve.
Notic es XXXI T radema rks The fol lowing are trademar ks of t he IBM Corpora t ion in the United States or other count r i es or both : AT HelpCen ter IBM Operat i n g Syst em/2 OS/2 Person al Sys tem/2 PS/1 PS/2 Int el, Pent ium, MMX, Ether Express, and LANDesk are tr ademar ks or regi stere d tradem arks of I ntel Corpor ation .
XXXII Pre face This manual con tains ser vice i nformat i o n for the 6644/ 6645/6646 Ser vice Level A (SL-A) model of the IBM Per sonal Compute r, worldwi de. This manua l is i n tended t o be use d a s a s tand-alone do cument to serv i ce mach ine t y pe 664 4/6645/ 6646 produc t s.
General Informat ion 1 Gene ral In for mati on Intr od ucti on .. ..... .. ..... ... .... ... ..... .. ..... .. ..... ... ..... .. ... .... 2 Produc t Over view .. .... ..... ... ..... . ... ... ..... . ... ... ... ..... ..... 3 Proce ssors (Machin e Type 6644) .
2 IBM Deskt op System HMM In tr oduc t ion This chapt er gives a genera l overvi ew of the Machi ne T ype 6644/ 6645/66 46, des cribe s the standa rd and opti onal fea t ures, and details funct ional and envi r onmen t al spec ificat ions.
General Informat ion 3 Produ ct Overview Mac hine T ypes 6644, 6645 , and 6646 have two low prof ile PCI sl ots. The 6644 syst em comes wi th the Int el Celer on processo r f ami ly whil e the 6645 and 6646 com es with th e Pentium III pr oces sor .
4 IBM Deskt op System HMM Exter na l Port s • V ideo port (15- pin D-sub connec tor) • Five USB ports (two U SB por t s locat ed a t the front bezel) . • Microp hone-in j ack • Line- out j ack • Line- in j ack • RJ-45 conn ector Hard Dis k Drive • 3.
General Informat ion 5 Power Ma nagement • Complia nt to ACPI and supp orts Displa y Power Manag ement Signal ing (DPMS) moni tor • Softwa re shut down by W indows 2000 • System ent er s standby.
6 IBM Deskt op System HMM Hardw ar e Interfaces The f ollowing pe ripher al i nterf aces for adapt er s , opti ons , and drive s are suppor ted in the sy stem unit . Item I nte rf ace Expa nsio n sl ot f or I/O ad apter card s Two lo w pr ofi le PCI (Per ip he ral Comp on ent Inte rconne ct) v2.
General Informat ion 7 CMOS Reset This system doe s not den y acces s to BIOS Set up Utili t y , if Administ r a tive Pass word is not set. Execute “Load BIOS Defaul t Set t ing s” in BI OS Se t up to clear the cor rupted CMOS data. See “Loading Defau lt Sett ings” on page 14.
8 IBM Deskt op System HMM Powe r-On Pass word A power-o n passwor d denies ac cess to the syst em by an unauth orized us er when the syst em is po wered on. Wh en a po wer-on pass word is active, t he passwor d pr ompt appea rs on the scre en each time the sy stem is power ed on.
General Informat ion 9 Flash (BIOS) Up da te Pro cedur e NOTE: The flas h updat e procedur e will i nclude enter ing t he model num ber and serial nu mber info rmatio n in BIOS. The flash update procedu r e can be performed f rom a USB diske t te d rive, IDE CD-ROM d rive, o r a L S120 driv e.
10 IBM Desktop System HMM BIOS-c ontain ed Model Nu m ber an d Ser ial Numb er The mode l number and ser ial number infor m ati on is stor ed in BIOS ROM and displ ayed in the “Product Data” of BIOS Configu ration/ Set u p main menu.
General Informat ion 1 1 5. When th e s creen shows: Enter the m ode l number and press Ent er to con t inue. 6. Foll ow the instruc tion of the f lash BIOS u tilit y to complet e the BI OS up date. IBM Cor po ratio n POST /BI OS Up da te Ut il ity Vers ion X.
12 IBM Desktop System HMM BIOS Co nfigurat ion/Setup Utility The Se tup Utili t y let s you review and change impor t an t inform ation about the comput er and its hardwar e. Working w ith the Setup Menus Starting the Co nfiguration/Setup Ut ility Foll ow the se steps to ent er Setup when the computer is o ff: 1.
General I nformat i on 13 The fo l lowi ng table l ist s spe cific k eys on the ke yboard that will help you m ove thro ugh the Setup menus : Chan ging Para m eter Setting s In the Setup menus , the configu r ati on i n formati on that you ca n change is encl osed in b r ac kets l ike t hese: [ ].
14 IBM Desktop System HMM Save Setting s Afte r changin g any para meter in t he Setup Confi gurati on se ttin g, return to Configur at ion/ Setup main me nu and select Save Setti ngs to save al l the sett ings you hav e change d. Restore Setting s If you s elect this option, it wil l cha nge the curr ent sett ings to their pr evious val ues.
General I nformat i on 15 Exi tin g Setu p Press Esc to ret urn to t he Main M en u when you ha ve fi nished v i ewing s ettings a nd maki ng change s. From thi s location , you can ex it Setup an d s ave your changes or exi t withou t saving your changes.
16 IBM Desktop System HMM De vi ces a nd I /O port s If you inst al l USB devic es, video , IDE drives , audio, or networ k dr ive , BI OS aut o-dete ct s the presenc e of these devi ces. Enter Setup to id entif y or veri fy the type of drive i nstall ed in the co mputer .
General I nformat i on 17 Palet te Snooping The de fault s et ting is “ Dis abled“ . I t is nece ssary t o enabl e palett e snooping if your syst em h as a vid eo mult i medi a ad apter i nstal led and incorrect color s are disp l ay ed o n scree n, and also y our syste m has a PCI vide o adapter installed that s uppor ts pa l ett e snoopi ng.
18 IBM Desktop System HMM • IDE Read Prefetc h: The defaul t sett ing is “D isabl ed”. Read prefetch can i mprove perfor mance of y our syst em. IDE CD-ROM devices an d s ome o perating syste ms may not work pr operly with this fea ture “Enab led”.
General I nformat i on 19 Network Setup Alert on LAN When Enab led, the Aler t on LAN feature allows POST error s, envi ronmen tal Condi tions , and operat ing sys tem hang conditi ons to b e reporte d to the Net work Admini st rat or . Alert on LAN is enabl ed by Al er t on LAN applicat ion s of twar e.
20 IBM Desktop System HMM Automati cs Power-on Sta rtup Sequence This item allo ws you to selec t enab led if you want to use a dif fer ent s tartu p sequen ce when your syst em is star ted u si n g the Automatic Power-On f eature s. • Firs t Sta rtup Devi ce: The defaul t is set to Network.
General I nformat i on 21 Ne tw ork B o ot Pro mpt This option al lows the user to boot from the Network by pr essing F1 2 afte r t he system is t urn ed on. Press i ng F12 will ove rride t he normal boo t sequ ence. Selec t “Ena bled“ to dis pl a y the F12 prompt.
22 IBM Desktop System HMM Security Profi le b y Device IDE Co ntro lle r All devices at t ac hed to the sys tem board IDE contr oll er can be disab led using this fi eld. When disa bl e d, IDE hard disk dri ves, I DE CD-ROM drives or any ot her devic es at tach ed to the s ystem IDE contr oll er will not appear i n the syste m configur ation.
General I nformat i on 23 5. Retype t he passwo rd then pres s Enter . 6. Press Ent er again t o confir m the setti ng of the passwor d. Pre ssing Esc abo r ts the pas sword se tti ng. After p ressi ng Ent e r , t he Power-On Pass word window di sappe ars.
24 IBM Desktop System HMM Power-On Pas sword”. 3. Pre ss Es c to re tur n to Se tu p m ain m en u. 4. Select Save Setti ngs and Exi t Setup to save and exit Se tup and reboot t he sy stem.
General I nformat i on 25 PCI Co ntro l PCI Pa rity The paramet er al lows you t o enable or di sable par i ty checki ng of dat a across the PCI bu s. Som e a dapters do not gener ate pari ty and wil l requi re thi s option set to dis able. The default i s set to “Enab led”.
26 IBM Desktop System HMM ACPI BI OS IRQ This field con trol s what IRQ the Advanc ed Confi guration and Powe r Int erfa ce (ACPI ) wil l u s e. This should o nl y be ch anged t o resolv e a confl ict with an I SA Legacy ad apter .
General I nformat i on 27 Spe cific ations Dimension ( widt h x depth x he ight) • System uni t : 88m m x 305 m m x 392 mm Weight • System uni t : 6.
28 IBM Desktop System HMM Oper ating Req u ir emen ts All machines requ i r e two power inp uts: one f or the syst em unit and one for the monitor di splay . The sy stem unit s come wi th a v ol tage selector s witch, all owing sel ectio n of volta ge of eith er 1 15 V ac or 230 V ac.
Check Pr ocedures 29 Ch eck Pro cedu res Intr od ucti on .. ..... .. ..... ... .... ... ..... .. ..... .. ..... ... ..... .. ... .. 30 Sta rt . .. ..... ... .... ... ..... .. ..... .. ..... ... ..... .. ..... .. ..... ... ..... .. 3 1 Index of Sympto ms, Messa ges, Erro r Codes, or Beeps .
30 IBM Desktop System HMM In tr oduc t ion This chapter contains the c heck pr ocedure s used to diagn ose the c auses o f pro duct fai lures . The diagn ostic informat ion cons ists of: Start : Th is is the st arti ng point for any dia gnostic acti on.
Check Pr ocedures 31 Sta rt This is the entr y point f or all che ck procedur es. The check pr ocedures use fai lure symptoms , Power-On Self T est ( POST) error codes , or beeps to help deter min e the defect ive fiel d replac eable unit (FRU). Foll ow the suggest ed check procedur es or us e the diagn ostics CD to determi ne the probl em FRU.
32 IBM Desktop System HMM servi cing m ay have been rear ran ged, or the driv e s tart up sequen ce has cha nged. Be extr emely caref ul d uring wri te o perations , such as copyi ng, sa ving, or formatt ing. Dat a or progr ams can be over writt en if you select an incor rect dr ive.
Check Pr ocedures 33 • Remove all ad apt er cards, except for the fact ory- inst alled adapter cards. • Discon nect all dri ves except : - Hard disk dr ive - IBM factory- i n stall ed devic es (such as a CD- ROM dr ive ) • Ensure t hat all power cords and cab l es are connect ed properly .
34 IBM Desktop System HMM 004 - DO ANY MESSAGES, ERROR CODES, OR SYMPTOMS APPEAR? (YES, READ AHEAD. NO, GO TO STEP 005) • Go to “Inde x of Symptom s, Messages , Error Codes, or Beeps” on page 3 6. • End. 005 - • If th e keyboard re sponds incorr ectl y , go t o “Keyboa rd” on pa ge 65.
Check Pr ocedures 35 - If an error or other sympto m is displ ayed, go to “Index o f Sympto ms, M essages, Er r or Codes, or Beeps” on page 36. - If no error can be det ect ed or the sympt om is in- termitt ent , go to “Un determined Proble m s” on page 72.
36 IBM Desktop System HMM Index of S ympt oms, M essages, Error Codes , o r B eeps How to Use Error M essages: Use t he m essage s, erro r code s, and beeps com binat ions tha t occur to diagn ose fail ures. I f mor e than one failu re occ urs, begin the di agnos is f rom the f irst fail ure t hat appear ed.
Check Pr ocedures 37 “Act i o n/FRU” colum n. When servi cing a syst em, alway s b egin wi th “ Start” on page 31 . If you are unable to correct the problem us ing thes e two ind ex t ab les, go to “Undet ermined Probl ems” on page 72. NOTE: 1.
38 IBM Desktop System HMM T able 2-1 POST Error Code s and Message s Lis t NOTE: T o dia gnos e a p roble m, fi rst fi nd th e BIO S error mes sag es or cod es in left colu mn. If direc ted t o a chec k pro ce dure , re plac e the FR U in di ca ted i n t h e chec k pr oc edur e.
Check Pr ocedures 39 0162 Inva lid Co nfigut ation In for mat io n Re-c on nec t th e cabl es . Adapter ca rd Drives Power sup ply Sys tem bo ard 0163 Time o f Day not s et Ensur e the time set in BIOS Setup is c orrec t. 0164 Memory Size Does Not Matc h CMOS Ent er B IO S S etup an d loa d the d efaul t se tting s.
40 IBM Desktop System HMM 0183 P A P is Re quire d Enter A dministrato r pa ssw or d 0184 Asse t c ont ro l Ant enna no t Detected Enter new password 0186 Sec ure Data can Not be Recovere d Sys tem bo.
Check Pr ocedures 41 0203 ECC Me mo ry Requ ired 0204 Memor y T est Fa ile d DIMMs Sys tem bo ard 0205 Mem ory Co nfli ct E rro r Sys tem bo ard 0206 Mem ory C o nfig urati on Erro r 0207 Me mory Cont.
42 IBM Desktop System HMM 1780 F ixed Dis k C onfi gu rat ion Error Re co nnect hard d is k ca bles . Ha rd di sk dri ve Sys tem bo ard 1780 Fixe d Disk 0 Er ror 1780 Fixe d Di sk Error 1781 Fixe d Disk 1 Er ror 1782 Fixe d Disk 2 Er ror 1783 Fixe d Disk 3 Er ror Re co nnect hard di sk c able s En ter BIOS sett ing to l oa d defau lt se tt ings: 1.
Check Pr ocedures 43 1803 No Mo re Mem ory (a bov e 1 MB) av aila ble 1883 No Mo re Mem ory (a bov e 1 MB) av aila ble Check Setup Ru n Di agno stic s Adapter C ards M ak e sure BIOS is at la test lev.
44 IBM Desktop System HMM . 5962 IDE CD-ROM Co nfigurati on CD- RO M d riv e co nnect or s/ cabl es /ju mpe rs CD-ROM d rive Power sup ply Sys tem bo ard 8601 Poin ting Devi ce Erro r Re -co nnect ke yboard and mo use . Ent er B IO S S etup an d loa d defau lt se tting s.
Check Pr ocedures 45 T able 2 - 2 BIOS Er r or Beeps Li st NOTE: T o dia gnos e a p roble m, fi rst fi nd th e BIO S error beep s in left colu m n. If d irec ted to a check pr ocedur e, repl ace the FRU indi cated i n the c heck pro ced ure .
46 IBM Desktop System HMM 1-3 -2 1st 64K R AM Pa rity T est Error Ins ert the me mory mod ules in th e DIM M so cke ts pro per ly , th en re bo ot the s ystem . Memo ry modul e. See the “Ste p 00 5” of “Me mor y” on pag e 64 to repl ac e me mory modu le.
Check Pr ocedures 47 2-3 -3 Scre en Re trace T ests In- Prog ress or Error Enter BIOS Set up and load the d efau lt se tting s. Sys tem bo ard . 3-1 -1 T im er Ti ck Int errupt T est Error Enter BIOS Set up and load the d efau lt se tting s. Sys tem bo ard .
48 IBM Desktop System HMM T able 2 - 3 Error Sym ptoms Li st NOTE: T o di ag nos e a pr obl em , f irs t fi nd th e e rror sy mpto m in th e left c olum n. If dire cted to a ch eck pr oc edure , rep lac e th e F RU in d icate d i n t he ch e ck pr oced ure .
Check Pr ocedures 49 Syst em works b ut fails t o ente r powe r sav ing mode wh en t he Pow er Ma na geme nt M ode i s s et to [ Enabl ed ], an d p owe r savi ng timer se t in B IOS h as elap sed. Enter BIOS Set up and load defa ult s ettin gs. In W in dow s 20 00, c heck setti ngs in Po wer Mana geme nt Pr ope rty of Co nt rol P a ne l.
50 IBM Desktop System HMM Har d dis k dri ve form at err or . Ent e r B I OS S etup and L oa d defa ult s ettin gs. Ha rd di sk driv e cabl e. Ha rd di sk driv e. Sys tem bo ard . Har d dis k dri ve wri te er ror . Ent e r B I OS S etup and L oa d defa ult s ettin gs.
Check Pr ocedures 51 CD- RO M dri ve ca nn ot lo ad or ej ect wh en the sys tem i s t urn ed on a nd i ts ej ect butt on is pres sed an d he ld. See “CD -ROM Emergency- exit <o pti on 1> ” on pag e 1 1 4 and “ CD- ROM Emerg e ncy- exit <o pt ion 2 >” on p ag e 11 4 .
52 IBM Desktop System HMM Real-Time Clock Rea l-t ime cloc k is inac cura t e. Ens ure th at the i nforma tio n in th e Date a nd Time of BI OS Se tup i s set c o rr ectl y . See “Date an d T i me” on page 2 1. Load defa ult se tti ngs. CMO S batt ery .
Check Pr ocedures 53 US B devic e fai led. Ensu re that th e US B devic e is p rop erl y inst all ed. Re fer t o the se rvice ma nual for th e U SB devic e. US B de vice . US B de vice cab le . Sys tem bo ard . USB de vice pr ob lems. Re fer t o the se rvice ma nual for th e U SB devic e.
54 IBM Desktop System HMM Exec uti ng s oftw a re shut down f rom Wind ows20 00 St art men u does not turn of f the syst em. (Onl y press ing po wer sw i tch can turn off the sys tem ). Load defa ult se tti ngs. Re lo ad s oft ware fr om Recovery CD. No sy stem p ower , or po wer sup pl y fa n i s no t ru nn ing.
Check Pr ocedures 55 T rou bl esho oting Fail ing Part s or Assemblies: The check pr oc edures genera l ly hel p you trace a problem t o one part or assem bly . The last s t ep of the sp ecifi c check proce dure you a re using i ndicat es t h at a part or assem bly is failing.
56 IBM Desktop System HMM NOTE: If you cannot acces s the hard di sk drive or load a CD from the CD- ROM drive, make sur e that t he BIOS Setup Utili ty has the startu p sequence set with CD ROM and hard disk driv es. 001 - ST ART • Inser t the dia gnosti cs progra m CD int o t he CD- ROM dr ive.
Check Pr ocedures 57 NOTE: Th e CD-ROM drive that comes wi t h sys tem unit sh ould b e configu red as IDE Se condary Channel Mast er de vice. • Check a ll power su pply voltages, s witch, a nd jumper settin gs before you r eplace the syst em board.
58 IBM Desktop System HMM - If a n err or or other s ymptom appears , go to “ In - dex of Symptoms, M essage s, Error Cod es, or Beeps” on page 36. - If no error can be det ect ed or the sympt om is in- termitt ent , go to “Un determined Proble m s” on page 72 .
Check Pr ocedures 59 Au dio (Not S uppor te d by Di ag no stics Prog ra m) IMPORT ANT : W hil e perfor min g this chec k, you may need to enter and ex i t M icros oft Win dows 2 000 seve ral ti mes. When inst ruct ed t o sel ect an icon or butt on, do uble click on the i t em with the mouse .
60 IBM Desktop System HMM NOTE: If an operat ing syst em o ther th an Micr osoft Windows 2000 i s ins talled, the progra m screen s and ic ons may dif fer from thes e ins tru ctio ns. 1. Start Micr osoft Wi ndows 2000. 2. Select the Start icon. 3. Select Sett ings , t hen select Control Panel.
Check Pr ocedures 61 008 - • Make sure th at th e volume cont rol is not tur ned low. • Make su re that the speaker and its adapte r are not damag ed. • Make sure that th e s peak er is plug ged in speak- out j ac k. See “System Board Jumpers and Connect or s ” on page 105.
62 IBM Desktop System HMM CD-ROM Drive IMPORT ANT : For the di agnostics pr ocedu re of CD-ROM drive, use an ext ernal USB diskett e driv e to load the diagno stics progr am from the diske t t e. 001 - ST ART • Inser t t he diagnost ics di skett e into t he USB diske t te dr i v e and e nsure th at ther e is no CD i n the CD-ROM drive.
Check Pr ocedures 63 • End. 006 - • Replace CD-ROM drive. • End..
64 IBM Desktop System HMM M emo ry 001 - ST ART • Power off the syst em unit. • Insert the di agnosti cs CD into the CD-ROM drive. • Ensure that all DIMMs ar e install ed correctly . • Power on the syst em unit. • T ake note of any messages , error codes , or symptom s.
Check Pr ocedures 65 Keyboard 001 - ST ART • Power of f syste m unit and ensure the ke yboard plug i s connec ted proper ly . 002 - • Inser t the dia gnosti cs CD into the CD-ROM drive and powe r on the sy stem un it. • Select Inter active T ests menu, then exec ut e Keyboar d test.
66 IBM Desktop System HMM Mo use 001 - ST ART • Make sure th at th e mouse ball t urns fre ely . • Make sure th at th e mouse plug connec t s properl y . 002 - • Power of f t he system uni t . • Inser t the dia gnosti cs CD into the CD-ROM drive .
Check Pr ocedures 67 008 - ARE THERE ANY BRO KEN PI NS IN THE MOUSE PLUG? (YES, GO TO STEP 010. NO, READ AHEAD.) • T ry with a known good mouse. 009 - DO THE ERROR SYMPT OMS STILL REMAIN? (YES, READ A HEAD. NO, GO TO STEP 010.) • Replace the sys tem board.
68 IBM Desktop System HMM Pow er Sup ply 001 - ST ART • Po we r o ff (u npl ug) the sy ste m uni t. C heck t he power cord for c ontinu ity . Repl ace if nec essary . • Check f or the correct lin e volt age from t h e p ower outl et, and ver ify th at the vol tage sele ctor swi tch (if present ) is set to t he correc t volt age.
Check Pr ocedures 69 006 - ARE THE VOLT AGES CORRECT AND DOES THE F AN RUN? (YES, READ AHEAD. N O, GO TO STEP 009.) • The power suppl y is work ing normal l y .
70 IBM Desktop System HMM Mo nit or Fi r st, set the system to VG A mod e. T o d o t hi s i n Windows 2000 , depress the F8 fun ction ke y during star tup. Saf e mode (VGA) will be set for Windows 2000. Use the operating sy stem 's v ideo s et u p to change t he m onit or resol uti on.
Check Pr ocedures 71 • Y ou mi ght h ave to ad just the m onit or co ntrols t o obtai n the best i mage. 003 - DOES TH E MONITOR SUC CESSFULL Y P ASS Run Normal T est? (YES, READ AHEAD. NO, GO TO STEP 004) • Y ou have suc cess full y complete d the video diagno st i cs test s.
72 IBM Desktop System HMM Undetermin ed Pr oblems If an er ror code, error mess age or error beeps is prese nt , go to “Index o f Symptom s, Messages, Er r or Codes, or B eeps” o n page 36. I f you did not r ece ive any mes sages, er r or codes , or bee ps, see if the sym ptom is list ed in “T able 2-3 Error Sympto ms List” on page 48 .
Check Pr ocedures 73 8. If th e symptom cha nges, go to “Inde x of Symptom s, Mes sages, Err or Cod es, or Be eps” o n page 36 or to t he chec k proc edure for the l ast it em test ed. Replac e the l ast it em t ested i f the system ope rates norm ally a fter rem oving t he last item.
74 IBM Desktop System HMM.
Diagnost ic Aids 75 Diagn ostic Aid s Intr od ucti on .. ..... .. ..... ... .... ... ..... .. ..... .. ..... ... ..... .. ... .. 76 Po wer-O n S elf T est .. ... .... ... ..... .. ..... .. ..... ... ..... .. ..... 77 Diagno st ic CD .. ..... ..... . .
76 IBM Desktop System HMM In tr oduc t ion This section exp lains the diagnos tic aids, power-on self test (POST) and dia gnosti cs progra m (PC-Doc tor) , that ar e av ailab le for troub l e shooti ng probl ems on th e system .
Diagnost ic Aids 77 Powe r-On Self T est Each ti me you power -on the syst em, the power-on self test (POST) is ini tiat ed. Several items ar e tested duri ng POST , but i s for the m o st par t tran sparent to the user . POST chec ks the foll owi n g: T o star t POST , p ower -on the mon itor and t hen the syst em unit .
78 IBM Desktop System HMM 4. If no keyb oard k eys are p ressed, an d if POST is complet ed wi thou t error s, the sys t em will then procee d with th e loadi ng of Windo ws 2000 or ot her operat ing syst em fr om a hard disk dri ve or CD-ROM drive , dependin g on the Start options se lect ed in th e BIOS S etu p Utilit y .
Diagnost ic Aids 79 Diag nosti c CD IMPORT ANT : This manual i s int ended to t est the IBM 6644/66 45/6646 machine t ype only . T es ting devic es which a re not inc luded wi th th e or iginal produc.
80 IBM Desktop System HMM Using Diagnost ic Program f r om Recover y CD 1. Inser t t he recover y CD into the CD- ROM d r ive then res tart compute r . 2. Depress F1 while POST to enter BIOS Setu p menu. Sele ct and enter “St artup Options ”, s et the first priorit y o f boot sequence to CD-ROM.
Diagnost ic Aids 81 Diagnos tics Progra m Feature s Diagno st ics program ( PC-Doctor) incl udes the fo ll owi n g fe at ur es : T able 3- 1 Diagnosti c Program Mai n Menu Se lectio ns Mai n Men u Sel.
82 IBM Desktop System HMM Ha rdware In fo • VGA Inform atio n • Softw are Inter rupts • SC S I De vi ce s • I/O Use • IDE Dri ve In fo • PCI Info rmation • PNP ISA Informa tion • SMBI .
Repair I nformat ion 83 Re pair Info rmati on Re mova ls an d Rep lac eme nts . .. ..... .. ..... ... ..... .. ..... 84 Cov er ..... .. ..... ... ..... .. ..... .. ..... ... .... ... ..... .. ..... ... .. 85 Pro cess or an d Fan sin k . ..... ... ....
84 IBM Desktop System HMM Remov als and Re placeme nts BEFORE REMOVING ANY FRU, POWER-OFF THE COMPUTER, UNPLUG ALL PO WER CORDS FROM ELECTRICAL OUTLE TS, THEN DISCONNECT ANY INTERCONNECTING CABLES. A TTENTION: The syste m board, pr oces sors, ad apter cards, DIMMs, and upg rade proce ssors can be damage d b y elec t rost atic disc harge.
Repair I nformat ion 85 Cover • Remove the scre w from the top cov er . • Push the top cov er forwar d and pull it away from the syst em..
86 IBM Desktop System HMM Proces sor and Fansink IMPORT ANT : Pr oc esso rs ar e s ensit ive t o stati c disch ar ge . • Discon nect t he fansi nk cable f r om the system board. • Grasp th e t ab s of the f ansink stopper and squ eeze befor e pulli ng it upwar d.
Repair I nformat ion 87 NOTE: Inst alling the processor • Place t he ZIF socket release l ever to th e release (up) pos iti on. • Inser t t he new p rocessor , mat ching the notc hed corner of the proc essor with the pin 1 ind icator on the sock et .
88 IBM Desktop System HMM.
Repair I nformat ion 89 Memory ( DIMM) • T o rele ase the mem ory module, pr ess down an d out on the l evers on bot h sides of t he DIMM socket , and then li ft t he memory module away .
90 IBM Desktop System HMM Adapter Card • T o remove the adapt er card, remove t he scr ew a s show n, then lif t up the adapt er card fr om the syste m unit .
Repair I nformat ion 91 I nte rna l S peake r • Cut the tie cab l e t o release the cables. • Discon nect t he inte rnal spea ker ca ble from th e syste m boa rd. • T o remove the int ernal speaker , push the lef t latch righ tward the n remove t he inter nal speake r from the syst em car efull y .
92 IBM Desktop System HMM USB Por t • Discon nect the front USB po rt ca ble f r o m t he syste m boa rd. • Remove the two screws from th e front USB port bracke t as shown. • Remove the front USB port from the unit. • Remove the two screws from th e front USB port then det ach the brac ket fro m the front USB por t.
Repair I nformat ion 93 CD-ROM Drive • T o re mo ve the C D-RO M dri ve, fi rst pul l t he la tch upward th en push the CD-ROM dri ve forwar d..
94 IBM Desktop System HMM • Discon nect the audi o cable, CD-ROM cabl e, and power conne ct o r from the CD-ROM drive . • Remove the CD-ROM d rive from the uni t. • Remove four s crews f rom t he CD-ROM br acket, and then re move the brack et from the CD-ROM driv e.
Repair I nformat ion 95 Hard Dis k Drive • Discon nect the power co nnector fr om the hard di sk driv e. • Discon nect the hard d isk dri ve cabl e and remove it from the hard disk dr i v e.
96 IBM Desktop System HMM • T o remove the hard di sk driv e, rem ove the scre w from t he ha rd di sk driv e br acket , and p ush the hard di sk drive rightwar d and f o rward then pull it upward. • Remove four screws f rom t he hard di sk dri ve bracke t th en remove the hard dis k d rive fr om the hard di sk drive brack et.
Repair I nformat ion 97 Power S upply • Discon nect t he power su pply connec t or fr om t he syste m boa rd. • Remove the three scr ews from the chassi s as s how n he r e .
98 IBM Desktop System HMM Power But ton/Indi cator LED and Cable • Discon nect the LED/ power s witch cabl e from the syste m boa rd. • Remove two L EDs fr om the chassis g ently . • Push t wo latches to remove t he power s witch fr om the chass i s careful ly .
Repair I nformat ion 99 Sys tem Bo ard • Remove the s i x screws as shown then r emove th e syste m boa rd from the cha ssis..
100 IBM Desktop Sys tem HMM Syste m Ba cku p Ba tte ry IMPORT ANT : Al l BIOS conf igur at ion set tings will be lost when the backup bat t er y is remove d! A TTENTION: Be careful when re moving the bac kup batte ry . If the metal lever is damaged or broken, the sy stem bo ard m ust b e replace d.
Repair In formati on 101 Handli ng ESD-Sensitiv e Parts Many elec t r onic parts ar e sensi tive t o elect rostat ic disc harge (ESD) . T o prevent damage when wor k ing with ESD-sensiti v e par ts, observe t he f oll owing inst ruct i on s.
102 IBM Desktop Sys tem HMM Sof twar e Re c ove ry Pr oce dure The Rec overy CD i ncludes a n install program t hat can b e used t o rest ore the original system softwar e. T o recover t he origi nal softwar e on the har d disk dri ve, us e the f ol lowi ng procedu r es : 1.
Part s/ T est Point Loca tions 103 Par ts /Test P oint Loca ti on s Intr od ucti on .. ..... .. ..... ... .... ... ..... .. ..... .. ..... ... ..... .. ... 1 04 Syste m Board Jumper s and Connectors ..... .... .. 105 Power Suppl y Connec tors and Volt ages .
104 IBM Desktop Sys tem HMM In tr oduc t ion This chapte r contai ns sys tem board la yout s and jumper setti ngs. It is useful when you are asked t o meas ure volt ages. Use th is inf ormati on to help you loca t e par ts such as el ectron i c boards, conn ectors, pin number s, a nd test poi nts.
Part s/ T est Point Loca tions 105 Syst em B oard J umpers an d Co nnecto rs NOTE: Th e wh itened pin of a j umper repre sents pin 1. Syste m Board Jumper Settin gs Jump er/S ett ing s Fun ction JP1 1.
106 IBM Desktop Sys tem HMM Syste m Board Connector Funct ions NOTE: Th e white cor ner of the jumper bl ock repre s ent s pin 1. C onnec tor Func tion Con nect t o.
Part s/ T est Point Loca tions 107 Pow e r Su pply Con nector s a nd V oltages Re fer to th e foll ow ing figu re s when chec kin g for volt age s on po wer sup ply c able connec t ors. When che cking vol tages, the powe r supply f an must be runni ng.
108 IBM Desktop Sys tem HMM 14 +5V dc Gree n 15 Gr ound Bla ck 16 Gr ound Bla ck 17 Gr ound Bla ck 18 no co nnec t no co nnec t 19 +5V dc Red 20 +5V dc Red Power Suppl y Output Pi n Assignment (Contin.
Part s/ T est Point Loca tions 109 Network Cards The RJ-45 conne ct o r is used. Inte l Accto n NOTE: Whi le tra nsfering t he dat a , ”Act” LED emits ligh t to indicat e a r ead y state and t he link indi cators “10 Li nk” or “ 100 Link” specif i e s the curre nt line transm issi on speed .
1 10 IBM Deskt op System HMM 3. 5-In. Har d Disk Driv e Jumper Set tin gs The c onfigurat ion of the f ollowing j umpers cont r o ls the dr i ve's mod e of operation: • DS - Drive Select (For Master only) • CS - Cable Select • PK - Park, use d a s a place to sto re a jumper 3.
Parts/ T est Point Location s 1 1 1 3.5-I n Max tor Hard Disk 3.5- In Maxtor Hard Disk Drive Jumper Settin gs J50 D es cri ption On Driv e conf ig ure d as a Mas te r or Driv e conf ig ure d as a Mas te r , w it h an at tach ed Sla ve Off Dr ive co nf igur ed as a Slav e.
1 12 IBM Deskt op System HMM The conf iguration o f the fol lowing j u mpers control the dri ve's mode of operat ion: • Master • Slave • CSEL - Cable Select • Slave Pre sent 3.
Parts/ T est Point Locati ons 1 13 CD-ROM Drive A TTENTION: Either <optio n 1> or <option 2> CD-ROM dri ve may come with you r machine. Their front pane l butto ns, indi cator s and emergency eject method may b e dif fer ent.
1 14 IBM Deskt op System HMM A TTENTION: M ak e s ure t o tur n o ff th e p ower b efor e manual di sc eject operati on. CD-ROM Front Panel Introduc t ion I tem De sc rip tion 1 Loa d / eje ct butt on.
Parts/ T est Point Locati ons 1 15 CD-ROM Drive Rear Panel Connect ors and Jum pers NOTE: CD-RO M drives may come with it em no. 5 (dig ital au dio ou t pu t) c onnec tors . CD-ROM Drive Rear Panel Connector s and Jumper s Item Func tion Connec t to..
1 16 IBM Deskt op System HMM DIMM Configurati ons The 66 44/6645/6646 system bo ard has two DIMM socket s. A maxi mum of 512MB memory may be inst all ed. Y ou can instal l 64 MB, 128MB or 256MB PC-100 DIMM in any sockets and wi th any com binations . NOTE: So me sy stem boa rds requi re that DIM M socket number one be occ upied.
Parts/ T est Point Locati ons 1 17 Syst em Board Connecto r Pin Signals Monitor Port Signals IDE Ca ble Connector S ignals Pi n Signa l Name I/O P in Si g na l Name I/ O 1 R ed V ideo O 9 +5 V dc 2 Gr.
1 18 IBM Deskt op System HMM 13 Ho st Data 2 I/O 33 Host A1 O 14 Host Data 13 I/O 34 No Co nn ecti on 15 Ho st Data 1 I/O 35 Host A0 O 16 Host Data 14 I/O 36 Host A2 O 17 Host Data 0 I/O 37 Host CS0 O.
Safet y Inspect ion Guide 1 19 Safe ty In spec tio n Gu ide Ge ner al G uide lin es ..... .. ..... .. ..... ... .... ... ..... .. ..... ... 1 20.
120 IBM Desktop Sys tem HMM Gener al Guide lines The pur pose of thi s Safet y Inspect ion Guide i s to hel p you ide nt if y possible uns afe condi tions on machi nes that ar e bein g inspect ed f or a M aint ena nce Agreement .
Part s Catalog 121 Part s Catalog Ab bre via tion s . ..... ... ..... .. ..... .. ..... ... .... ... ..... .. ..... ... 12 2 Sys tem As sem bl y .. .. ..... .. ..... ... ..... .. ..... .. ..... ... ..... 12 3 Ass emb ly 1 a: Sy stem Un it - In teri or .
122 IBM Desktop Sys tem HMM Abbr eviation s In thi s chapte r, the foll owing abbr eviat ions are used to ident ify country and langu age versi on: Cou ntry Langua ge Version AT A u s t r i a AU Aus t.
Part s Catalog 123 Syst em Assembly Assembly 1 a: Syst em Unit- Int e rior Asm- Index FRU Number Description Model 6644 Mode l 6645 Mode l 6646 1a- 1 19 K2671 Cha ssi s (w /o pow er su pply ) XXX 1a- .
124 IBM Desktop Sys tem HMM 1a- 8 19 K2677 Cab le Asm, Fr ont USB Port XXX 1a- 9 19 K2665 I nter n al , S ingle Speak er (Inclu des Ca bl e) XXX 1a- NS 09 N33 29 S55 F , F l ex A TX - In tel 81 0 E XX.
Part s Catalog 125 1a- NS 19K 2668 Bezel Blan k, (CD-ROM Ins ert) XXX 1a- NS 01K 4278 CMOS Ba ck up Batte ry (CR 203 2) XXX 1a- NS 19 K26 82 Scr ew Pac k X X X 1a- NS 19K 2683 Syste m S ta nd X X X 1a.
126 IBM Desktop Sys tem HMM As sembly 1b: Syst e m Un i t - Exte rior Asm- Index FRU Number Description Model 6644 Mode l 6645 Mode l 6646 1b- 1 19 K2666 T op Cov er X X X 1b- 2 19K3 546 M ai n Bezel .
Part s Catalog 127 Assembly 2 : Hard Driv e Asm- Index FRU Number Description Model 6644 Mode l 6645 Mode l 6646 2-1 09N3353 1 0GB HDD, 3. 5", 54 00R PM XX 2-1 09N3355 2 0GB HDD, 3.
128 IBM Desktop Sys tem HMM Assembly 3 : CD-ROM Driv e Asm- Index FRU Number Description Model 6644 Mode l 6645 Mode l 6646 3-1 00N 8329 40 X C D-R OM, Black Bezel XX 3-2 19K 26 80 CD-R OM Ca ble X X .
Part s Catalog 129 Assembly 4 : Power Cord Asm- Index FRU Number Description Model 6644 Mode l 6645 Mode l 6646 4-N S 69 5230 1 Pow er C or d US, LA (L o V o lt ), C ana da , Mexic o, Pe ru, Co lomb i.
130 IBM Desktop Sys tem HMM 4-N S 13 F9996 Powe r Cor d De nmar k XXX 4-N S 14 F0068 Powe r Cor d It aly ,C hile XXX 4-N S 13 F9939 Powe r Cor d ANZ XX 4-N S 14 F0086 Powe r Cor d Isra el XXX 4-N S 14.
Part s Catalog 131 Assembly 5 : Keyboar d and Mouse Asm- Index FRU Number Description Model 6644 Mode l 6645 Mode l 6646 5-1 09N 55 90 106 US Engl ish 1 0 3 P US/CAN/ANZ/ China XXX 5-1 09N 55 91 107 A.
132 IBM Desktop Sys tem HMM 5-1 09N 56 10 107 L A Spa ni sh 171 XX 5-1 09N 56 1 1 107 Nor wegi an 155 XXX 5-1 09N 56 12 107 Pol ish 2 14 X X X 5-1 09N 56 13 107 Por tuges e 163 XXX 5-1 09N 56 14 107 R.
FRU Number List 133 Appendix A. FRU Nu mber List FRU Nu mber Asm-Index Page 00N 8 32 9 3-1 128 01K 427 8 1a- NS 125 09N 3 32 9 1a -N S 124 09N 3 34 5 1a -N S 124 09N 3 34 6 1a -N S 124 09N 3 34 8 1a -.
134 IBM Desktop Sys tem HMM 09N 5 61 5 5-1 132 09N 5 61 6 5-1 132 09N 5 61 7 5-1 132 09N 5 61 8 5-1 132 09N 5 61 9 5-1 132 09N 5 62 0 5-1 132 09N 5 62 1 5-1 132 09N 5 62 2 5-1 132 09N 5 62 3 5-1 132 0.
FRU Number List 135 19K 268 3 1a- NS 125 19K 268 4 1a- NS 125 19K 351 4 1a- NS 124 19K 351 6 1a- NS 124 19K 351 7 1a- NS 124 19K 351 8 1a- NS 124 19K 351 9 1a- NS 124 19K 354 6 1b- 2 126 36L88 79 4-NS.
136 IBM Desktop Sys tem HMM.
Inde x A Audio Check Proc edure, 59 Audio Set up 18 B BIOS Flas h Update Pr ocedu re, 9 Mode l Number and Seri al Num ber, 10 BIOS Se t up Utili t y 12 Date and Ti me 21 Disk Drive s, 16 Main Me nu, 1.
H Hard Disk Drive 3.5- In. Jumper Se ttings, 110 Cable Conn ector Signals, 117 Hard Di sk Dr ive, 4 Ha rdw are In terf ace s, 6 I IDE Ca bl e Conn ector Signal s 117 IDE Dr ive Set u p 1 7 Inte rn al .
Check Proc edure, 68 Connect or Pin Assi gnment 107 Connect or s a nd Volt ages, 107 Power Suppl y Connec tors and Volt ages 107 Power Suppl y, 5 Proces sors (Mach i ne Ty pe 6644) 3 Proces sors (Mach.
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Prin ted in U. S.A. Int erna tional Busi ness Machines Corp or ati on Old Orcha r d Road, Armonk, New Y o rk 105 04 Part Number : 06 P1788 Pu b N um ber : S0 6P- 1 78 8- 00.
Ein wichtiger Punkt beim Kauf des Geräts IBM 6644 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
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Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit IBM 6644. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei IBM 6644 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
