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User Guide.
© Copyright 2013 Hew lett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft and Windows are U.S. registered tr ademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
Table of contents 1 Start ing righ t ..... ......... ............ ......... .......... ........... ......... ............ ......... .......... ........... .. .......... ......... ......... .......... 1 Best practices ................ .......... ......
Adjust ing the vo lume ..................... .............................. ............................... ....................... 19 Conne cting speaker s ............ ................. .................... ................. ................... ....
7 Managing and sharin g informat ion ... .. ..... .......... ........ ........ ......... ......... ........ ......... ........ .......... .. ............. ..... 38 Using a USB device .................. ............ ............ ............... .......
Using the H P Recovery pa rtition (select models only) ...................................... 57 Using HP Rec overy med ia to recover ......... ............................... ....................... 57 Changing t he computer boo t order .............
1 Starting right This computer is a powerful tool designed to en hance your work and entertainment. To get the most out of your computer, read this cha p ter to learn ab out best practices after setup, fun things to do with your computer, and where to get more HP resources.
Fun things to do ● You know that you can watch a YouTube video on the computer. But did you know tha t you can also connect your compu t er to a digita l set-t op box or gaming console? For more information, see Connecting an HDMI device on page 20 .
More HP resources You have already u sed Setup I nstructions to turn on the computer and locate this guide. To locate resources that provide product details, ho w- to information, and more, use this table. Resource Contents Setup Instructions ● Overview of computer setup and features.
Resource Contents Limited Warranty * To access this guide, select the HP Suppo rt Assistant app on the Start screen, select My computer , and then select Warranty and services , or go to http://www.hp.com/ go/orderdocument s . ● Specific warranty information about this comp uter.
2 Getting to know your computer Finding your hardware an d software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c , and then select Control Panel . 2. Select System and Security , and then in the System area, click Device Manage r .
Front Component Description (1) WLAN antennas (2)* Send and receive wireless signals. (2) Internal microphones (2) Record audio, automa tically filtering out the noise around you. (3) Webcam light On: The webcam is on. (4) Webcam Records video and takes still photogr aphs.
Right side Component Description (1) USB 3.0 port Connects an optional USB 1.0, USB 2.0, or USB 3.0 device an d provides enhanced USB power per formance for USB 3.0 d evices. (2) USB 3.0 charging (powered) port Connects an optional USB 1.0, USB 2.0, or USB 3.
Component Description (3) Subwoofer connector Connects HP Pulse S ubwoofer (purchased separately). The subwoofer provides superior bass sound. (4) USB 2.0 ports (2) Connect optional USB devices. (5) RJ-45 (network) jack Connects a network cable. (6) Hard drive light Blinking: The hard drive is being used.
Left side Component Description (1) HDMI-in port Connects an optional video or audio device, such as a gaming console or digital set-top box. Left side 9.
Component Description (2) Audio-out (headphone) jack/ Audio - in (microphone) jack Connects optional power ed stereo speakers, h eadphones, earbuds, or a headset. Also con nects an optional headset microphone. This jack does not support optiona l microphone- only devices.
Top Component Description (1) Near Field Communication (N FC) antenna (select models only) Sends and receives wireless signals to sha re media from your phone to your computer . For more information , see Start sharing media on page 23 . (2) Power button ● When the computer is off, press the button to turn on the computer.
Bottom Component Description (1) HDMI-in button Switches the computer screen to the HDMI device. NOTE: The HDMI cable must be connected to the computer. (2) Memory card reader Reads data from and writes dat a to memory ca rds such as Secure Digital (SD) memory cards.
Labels Identifying the labels The labels affixed to the computer provid e inform ation you may need wh en you troubleshoot system problems or travel internationa lly with the comput er. The labels are locate d on the bottom of the computer stand. ● Service label—Provides import ant information to id entify your computer.
3 Connecting to a network You can explore the glo be and access informat ion from millions of web sites using your comput er and a wired or wireless network connec tion. This chapter will help yo u get connected to that world. Connecting to a wireless network Wireless technology transfers information across r adio waves instead of wires.
Setting up a WLAN To set up a WLAN an d connect to the Internet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-sp e ed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) NOTE: Some modems have a built-in wireless router.
Wireless radio sign als travel outside the ne twor k, so other WLAN devices can pick up unprotected signals. Take th e following prec autions to protect your WLAN: ● Use a firewall. A firewall checks info rmation and reque sts that are sent to your network .
Connecting to a wired network WARNING! To reduce the risk of el ectric shock, fire , or damag e to the equipment, do not p lug a modem cable or telephon e cable into an R J-45 (network) jack.
4 Enjoying entertainment features Use your HP comput er as an enterta inment hub to socialize via the webcam, e njoy and manage your music, and download and watch movies. Or, to make your comput er an even more powerfu l entertainment center, connect externa l devices like speakers, headphones, or a gaming console.
Using the webcam Your computer has an inte grated webcam, a po werful social netw orking tool that allow s you to communicate up clo s e with friends and collea gues w hether they are next doo r or on the other side of the world.
Connecting headphones You can connect wired he adphones to the audio-out (headphone) jack/audio-in (microph one) jack on your computer. To connect wireless headpho nes to your computer, follow the device manufactur er's instructions.
You can connect hig h-definition devices to your comp uter, such as a gaming console or dig ital set-top box. 1. Connect one end of th e HDMI cable to the HDMI-in port on the comp uter.
Share media and data acros s your home group network (select models only) Your computer has advanced fea tures that allow you to connect your m obile devices and exchange photos, files, data, music, or vide os.
Migrate or synchronize data With sMedio TrueSync, you can sy nchronize and access your files ac ross multiple computers that are on the same home g roup network. You can also migra t e files from one computer to ano ther. For information on se tting up a home group network, see Enable media sharing and set up a home group network on page 22 .
NOTE: In order to share medi a from your phone to yo ur computer, the med ia must be in a forma t that is compatible with other network devices. 1. On your phone , open the sMedio 3 60 True Link+ app, tap My Devices , and then tap My Mobile . 2. Swipe left or right to find your music, videos, or ph otos.
5 Navigating using the keyboard and pointing devices Your computer includes an externa l wireless keyboard and an external wireless mouse fo r easy navigation. After you re move the batte ry tabs from the accessories, they will automatically pair with the computer.
Using touch screen gestures A touch screen computer allows you to control items on the screen directly with your fingers. TIP: On touch scr een computers, you can perform th e gestures on the screen or using the keyboard and mouse.
Scrolling Scrolling is useful fo r moving the pointer up, down, left, or right on a page or image. ● Place two fingers on the screen and then drag them in an up, down, left, or right motion. Pinching/stretching Pinching and stre tching allows you to zoom out or in on images or text.
Rotating (select models only) Rotating allows you to turn i t ems such as photos. ● Anchor the forefinger of yo ur left hand on the object you want to rotate. Using your right hand , slide your forefinge r around in a swe eping motion from 12 o’clock to 3 o’cl ock.
Edge swipes With edge swipes you can perf orm tasks such as changing setti ngs and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change setting s.
Top-edge swipe and bottom-edge swipe The top-edge swipe or bottom-edge swipe allows you to open a list of app s available on your computer. 1. From the Windows Start screen , gently swip e your finger from the top edge or the bottom edge of the display onto the scre e n.
Using the keyboard With the keyboard, you can type to select items and perfo rm the same func tions as you do by using touch gestures. The keyb oard also allows you to use action keys to perform specific functions.
Using the action keys An action key performs an assigned function. The icon on each of the f1 through f1 2 keys, and the volume (5) , and Sleep (7) keys illustrates the assign ed function for that key. ▲ To use an action key function, press and hold the key.
Icon Key Description Increases speaker volume incre menta lly as long as you hold down the key. Initiates Sleep, which saves your information in the system. The display and other system components turn off and power is conserved. To exit Sleep, briefly press the power button.
Component Description num lock key Controls the function of the integrated numeric keypad. Pre ss the key to alternate between the standard numeric function found on an external keypad ( this function is turned on at the factory) and the navigational functi on (indicated by the di rectional a rrows on the keys).
6 Managing power Initiating Sleep and Hibernation Windows has two power-saving st ates, Sleep and Hiberna tion. ● Sleep–The Sleep state is automatically initiated afte r a period of inactivity. Your work is saved to memory, allowing you to resume working very quickly.
Manually initiating an d exiting Hibernation You can enable u ser-initiated Hibernation a nd change other power settings and timeouts u sing Power Options in Control Pa nel. 1. From the Start screen, type power , se lect Settings , and then se lect Power Option s .
Although you can shut down the computer with the power button, the recomme nded procedure is to use the turn off command, as follows: NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or Hibernation be fore shutdown is possible.
7 Managing and sharing information Drives are digita l storage devices that help you store, manage, share, an d access information. Your computer has an internal hard driv e that stores your perso n al files and your computer's softwa re and operating system.
Connecting a USB device CAUTION: To reduce the risk of damage to a USB conn ector, use minimal force to connect the device. ▲ Connect the USB cab le for the device to the USB port.
Inserting and removing a memory card To insert a memory card: CAUTION: To reduce the risk of damage to the memory card connectors, use minimal force to insert a memory card.
8 Maintaining peak performance Keep your computer a t peak oper ating perfor mance using the practices and tools described in this chapter. Start with routine mainten ance, keep t he equipment clean, a nd regularly update software . Also pay attentio n to important security issues, in cluding passwords, virus protection, and anti-theft measures.
Go to the HP support websi t e to download the la test versions of HP programs and drivers. For U.S. support, go to http:/ /www.hp.com/ go/contactHP . For worldwide support, go to http:// welcome.hp.com/ country/us/en/ww contact_us.html . At this location, you can also register to receive automatic notifications when update s become available.
Cleaning your computer Use the following products to safely clean your computer: ● Dimethyl benzyl ammoni um chloride 0.3 pe rcent maximum concentration (For example: Disposable wipes, wh ich come in a variety of brand nam es.
Cleaning the keyboa rd or mouse WARNING! To reduce the risk of electric shock or da mage to internal components, do not use a vacuum clean er attachment to clean the keyboard. A vacuum cl eaner can deposit household debris on the keyboard surfac e. CAUTION: To prevent damage to internal componen ts, do not allow liquids to drip between the keys.
Using security measures A password is a group of letters, numbers, and sym bols that you choose to se cure your comput er information and to protect o nline transactions. Seve ral types of passwords can be set. Some sites dictate the numbe r and combination of letters, numbers, or symbols they require for passwords.
Setting Computer Setup (BIOS) passwords Password Function Administrator password ● Must be entered each time you access Comp uter Setup (BIOS). ● If you forget your administrator password, you cannot access Computer Setup (BIOS). NOTE: The administrator password can be used in place of the power-on password.
Installing software updates Installing Windows updates Updates to the operating system and other software may have become ava ilable after the c omputer left the factory.
9 Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) Computer Setup, or Basic Input/Ou tput System (BIOS), controls communication betwe en all the input and output devices on the system (such as disk drives, display, keyboard, mou se, and printer).
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downlo ad and install a BIOS update only when the computer is connected to reli able external power using the AC adapter.
Using HP PC Hardware Diagnostics (UEFI) HP PC Hard ware Diagnostics is a Un ified Extensible Fi rmware Interfac e (UEFI) th at allows you to run diagnostic tests to dete rmine whether the computer hardware is functio ning properly.
10 Backing up, restoring, and recovering Your computer includes tool s prov ided by HP and Windows to help you safeguard your information and retrieve it if you ever need to. These tools w ill help you return your comp uter to a proper working state or even back to the origina l fa ctory stat e, all with simple st eps.
Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1. After you successfully set up the computer, crea te HP Recovery media. This step creates a backup of the HP R ecovery partition on the computer.
Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive. ● Only one set of HP Recove ry media can be crea ted.
Restore and recovery There are several options for re covering your system. Choose the method that best matches your situation and leve l of expertise: ● If you need to restore your p e rsonal files and data, you can use Windows File History to restore your information from the backups you created.
Using Windows Refresh fo r quick and easy recovery When your computer is not work ing properly and you need to regain system stability, the Windows Refresh option allo ws you to start fres h and keep what is importan t to you. IMPORTANT: Refresh re moves any traditional applications that were no t origina lly installed on the system at the factory.
To use the Start screen: 1. From the Start screen, point to the upper-right or lower-r ight corner of th e screen to reveal the charms. 2. Click Settings . 3. Click Change PC setting s in the bottom-right corne r of the screen, and then select General from the PC settings screen.
Using the HP Recovery partit io n (select models only) The HP Recovery partition (select models only) allows you to perform a s ystem recovery or minimized image recovery without the need for recovery discs or a recovery USB flash drive. This type of recovery can o nly be used if the hard drive is still working.
Removing the HP R ecovery partition HP Recovery Manager software a llows you to remove t he HP Reco very partition to free up hard drive space. IMPORTANT: After you remove the HP Recovery part ition, you can no longer use the Windows Refresh option, the Windo w s option to remove ever ything and reinstall Windows, or the HP Recovery Manager option.
11 Troubleshooting Wireless connection problems Some possible causes for wirele ss connection problems include the followin g : ● Wireless device is not turned on. ● Wireless device is not installed correctly or has been disabled. ● Wireless de vice encoun tered int erference f rom other d evices.
If entering a secur ity code is not the pr oblem, you may have a corrupted WLA N connection. Man y times, Windows can auto matically repair a corrupted WLAN co nnection. ● If there is a net work status icon in th e notification area, at the fa r right of the taskb ar, right-click the icon, and then click Troubleshoot pr oblems .
If the computer stil l cannot connect to a WLAN, re start the wirele ss router. For details, see the router manufactur er's instruction s. Network status icon is not displayed If the network status icon is not disp layed in the notification area af ter you configur e the WLAN, the software driver is either missing or corrupted.
Power problems Computer will not tu rn on or start 1. Shut down the computer. 2. Test the AC outlet by connecting a d ifferent elec trical device to it. 3. Reconnect the co mputers cables, being sure that the connection from the AC adap ter to the computer and the connection from the AC a dapter to the AC outlet are secure.
Computer Setup problems The computer will not enter Computer Setup If the computer will not enter Computer Setup when you p ress f10 , press fn + f lock , and then try to start Computer Setu p again.
Display problems The display is blank ● Exit Sleep to redispla y the screen image. ◦ Press the power button briefly. ◦ Press a key on the keyboard. ◦ Press the space bar. ◦ Press the esc key. ● Press the po wer button to turn on the computer.
Keyboard and mouse problems ● Be sure that you are using the keyboard or mouse within range of the receiver. ● Be sure that the mouse is not in Suspend mode, which occurs after 20 minutes of inactivity. Click the left mouse button to reac tivate it.
4. On the keyboard, press and hold the Connect button (3) for 5 to 10 seconds, until the LED on the receiver lights up or stop s flashing. 66 Chapter 11 Tro ubleshooting.
Audio problems No sound is produced ● Be sure that yo u connected po wered speak ers and that t hey are turne d on. ● Adjust the volume, either on the speakers or through th e computer operating system. ● Turn off your computer, and then unplug and re connect the speakers.
Software problems ● Shut down the comp uter, and then turn it on again. ● Update or reinstall the drivers. See Updating programs and drivers on page 41 . ● Refresh or restore yo ur computer. See Backing up, restoring, and recovering on page 51 .
12 Specifications Operating specifications NOTE: To see the electrical rating s, refer to you r co mputer’s ratings label, loca ted on the outside of the computer, to determine th e exact electrica l rating.
13 Electrostatic Discharge Electrostatic discharge is the rele ase of static electricity when tw o objects come into contact—for example, the sho ck you receive wh en you walk across th e carpet and touc h a metal door knob. A discharge of static ele ctricity from fingers or other electrostati c conductors may damage electronic components.
Index A AC adapter light, identifying 10 action keys identifying 31 next track or section 32 play, pause, resume 32 previous 32 stop 32 using 32 antennas Near Field Commu nication (NFC) 11 audio for H.
audio-out (headphon e) 10 RJ-45 (network) 8 K keys fn 31 Sleep 31 volume 31 Windows app lication 31 Windows lo go 31 L labels Bluetooth 13 regulatory 13 serial number 13 wireless certification 13 WLAN.
rotating 28 scrolling 27 tapping 26 Touch screen, using 26 traveling with the computer 13 troubleshooting 59 audio functions 67 computer is not responding 62 computer shuts down unexpectedly 62 comput.
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