Benutzeranleitung / Produktwartung 6 des Produzenten HP (Hewlett-Packard)
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User’s Guide HP V ectra VL series 6.
Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
User’s Guide.
iv English Who this Manual is For This manual is for anyone who wants to: • Set up the PC for the first time • Configure the PC • Add accessories to the PC • Troubleshoot problems on the PC • Find out where to get more information and support.
English v Important Ergonomic Information It is strongly recommended that you read the ergonomic information before using your PC. For W indows NT 4.0 users, open the Start menu in the task bar and select Help. Then double-click on the help topic “W orking in Comfort”.
vi English.
Contents English vii 1 Setting Up and Using Y our PC Unpacking Y our PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Connecting the Mouse, Keyboard and Printer . . . . . . . . . . . . . . . . . . . 3 Connecting the Display .
viii English 2 How to Install Accessories In Y our PC Accessories Y ou Can Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Removing and Replacing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Removing the Cover .
English ix 3 Troubleshooting Y our PC Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 If Y our PC Does Not Start Properly .
x English T echnical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Sy stem Board Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Power Consumption . . . . . . . . . .
English xi Lifeline T elephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 HP Network Phone-in Support Service (NPS) . . . . . . . . . . . . . . . . . . 79 Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . .
xii English.
1 Setting Up and Using Your PC.
1 Setting Up and Using Your PC Unpacking Your PC 2 English Unpacking Your PC WARNING If you have any doubt that you can lift the PC or display safely, do not try to move it without help.
English 3 1 Setting Up and Using Your PC Connecting the M ouse, Keyboa rd and Printe r Connecting the Mouse, Keyboard and Printer Connect the mouse and keyboard to the back of the computer . The connectors are shaped to go in one way only . Connect the printer cable to the back of the computer and tighten the attachment screws.
1 Setting Up and Using Your PC Connecting the Disp lay 4 English Connecting the Display Connect the display to the back of the computer . The connectors are shaped to go in one way only .
English 5 1 Setting Up and Using Your PC Connecting Audio Acc essories Connecting Audio Accessories If your PC has multimedia capabilities, it will have a multimedia front panel and multimedia rear panel.
1 Setting Up and Using Your PC Connecting Audio Ac cessories 6 English The multimedia rear panel ha s an audio Line In jack, an audio Line Out jack, and a MIDI interface connector (“JOYSTICK”). An additional headphones jack and an additional microphone jack is also on the rear panel.
English 7 1 Setting Up and Using Your PC Connecting Audio Acc essories If your PC does not have multimedia capabilities and you want to listen to audio CDs on your CD-ROM drive, you can use the headphones jack and the volume control on the front of the CD-ROM drive.
1 Setting Up and Using Your PC Connecting the Power Cables 8 English Connecting the Power Cables WARNING For your safety, always connect the equipment to a grounded wall outlet. Always use a power cable with a properly grounded plug such as the one provided with this equipment or in compliance with your national regulations.
English 9 1 Setting Up and Using Your PC Your PC’s Hardware Control Panel Your PC’s Hardware Control Panel Y our PC’ s hardware control panel is on the front of your PC. Power On/Off Button Press this button to turn the power on or off to your PC.
1 Setting Up and Using Your PC Starting and Stoppin g Your PC 10 English Starting and Stopping Your PC NOTE If you are starting your PC for the first time, refer to "Starting the PC for the First Time", on page 11. Starting Your PC 1 Before you start your PC, first switch on the display.
English 11 1 Setting Up and Using Your PC Starting and Stopping Your PC Starting the PC for the First Time If your PC has preinstalled software, it is initialized the first time you start the PC. The software initialization process takes a few minutes.
1 Setting Up and Using Your PC Starting and Stoppin g Your PC 12 English 2 The software initialization routine starts. It displays the software license agreement, gives you an opportunity to read Working in Comfort (ergonomic advice for computer users), and then asks questions about the PC.
English 13 1 Setting Up and Using Your PC Using the Flexible Disk Drive Using the Flexible Disk Drive Y our PC has a flexible disk drive for 3½-inch flexible disks.
1 Setting Up and Using Your PC Setting Password s 14 English Setting Passwords Y ou can set two passwords, the Administrator password and the User password, to provide two levels of protection for your PC. Y ou set both passwords in the Security menu group of the Setup program.
English 15 1 Setting Up and Using Your PC Setting Passwords Setting a User Password A User password can only be set if an Administrator password has already been set.
1 Setting Up and Using Your PC Using Power Management 16 English Using Power Management Power management enables you to reduce the PC’ s overall power consumption by slowing down the PC’ s activity when it is idle.
2 How to Install Accessories In Your PC This chapter explains how to install accessories, such as extra memory , accessory boards, and additional disk driv es, in your PC.
2 How to Install Accessories In Your PC Accessories You Can Install 18 English Accessories You Can Install Video Memory Upgrad e (Models with Millennium board only) Main Memory Modules (32-bit EDO) : .
English 19 2 How to Install Accessories In Your PC Removing and Replacing the Cover Removing and Replacing the Cover WARNING For your safety, never remove the PC’s cover without first removing the power cord from the power outlet, a nd any connection to a telecommunications network.
2 How to Install Accessories In Your PC Removing an d Replacing the Co ver 20 English Replacing the Cover after Installing Accessories 1 Check that you have installed all your accessori es. 2 Make sure that all internal cables are properly connected and safely routed so they will not be entangled when you replace the cover.
English 21 2 How to Install Accessories In Your PC Moving and Replacing th e Power Supply Moving and Replacing the Power Supply Y ou must move the power supply to access the rear drive shelves and the additional accessory board slot. Removing the power supply also improves access to the drive connectors and cables.
2 How to Install Accessories In Your PC Moving and Replacin g the Power Su pply 22 English Replacing the Power Supply 1 Before replacing the power supply, ensure that all new drives have been correctly installed and that all data and power ca bles are properly connected and correctly routed.
English 23 2 How to Install Accessories In Your PC Installing Memory Installing Memory CAUTION Static electricity can damage electronic components. T urn al l equipment OFF .
2 How to Install Accessories In Your PC Installing Memory 24 English To install a main memory module: 1 Disconnect the computer’s power supply cord and any connection to a telecommunications network. 2 Remove the computer’s cover (refer to page 19).
English 25 2 How to Install Accessories In Your PC Installing Memory Upgrading the Millennium Board Memory If your PC has the Millennium video board instead of integrated video memory , you can increase its memory to get more colors and better video resolution.
2 How to Install Accessories In Your PC Installing Memory 26 English 5 Install any other accessories before replacing the cover and reconnecting the cables. 6 After switching on the PC, you can change the video resolution and the number of colors displayed, if required.
English 27 2 How to Install Accessories In Your PC Installing Mass Stor age Devices Installing Mass Storage Devices Y ou can install additional mass storage devices, if you need extra mass storage space for your application software.
2 How to Install Accessories In Your PC Installing Mass Stor age Devices 28 English Up to four IDE devices can be connected to the sy stem board using these data cables. (Refer to the storage device’s manual to check whether you need to set jumpers, or if there are any special installation procedures.
English 29 2 How to Install Accessories In Your PC Installing Mass Stor age Devices IDE drives are automatically detected by the Setup program. However , a newly installed CD-ROM may require that you install an appropriate device driver . Refer to your operating sy stem documentation for details.
2 How to Install Accessories In Your PC Installing Mass Stor age Devices 30 English 4 Remove the rear tray by sliding it forward about 1.5 cm ( ½ inch) and lifting it up and out. 5 Align the disk drive with the holes in the tray, making sure that the drive connectors are on the open end of the tray.
English 31 2 How to Install Accessories In Your PC Installing Mass Stor age Devices 8 Connect the power cable and the data cable to the rear of the drive. The connectors are shaped to go in one way only . If you are not sure which connector to use, refer to "Connecting IDE Devices", on page 27.
2 How to Install Accessories In Your PC Installing Mass Stor age Devices 32 English Installing an IDE Hard Disk Drive in the Bottom Rear Shelf The PC has an integrated Enhanced IDE controller which supports two Fast IDE hard disk drives.
English 33 2 How to Install Accessories In Your PC Installing Mass Stor age Devices 5 Remove the tray by pushing it from the inside and sliding it out the back of the computer. 6 If there is a disk drive on the tray (and you want to replace it), remove the drive by unscrewing it from the back of the tray.
2 How to Install Accessories In Your PC Installing Mass Stor age Devices 34 English 9 At the rear of the computer, replace the metal plate. Insert the flat end first then push it until it clicks into place. 10 Connect the power cable and the data cable to the rear of the drive.
English 35 2 How to Install Accessories In Your PC Installing Mass Stor age Devices Installing a CD-ROM, Tape or Zip Drive in a Front Shelf WARNING To avoid electric shock and harm to your eyes by laser light from a CD- ROM drive, do not open the CD-ROM drive enclosure.
2 How to Install Accessories In Your PC Installing Mass Stor age Devices 36 English 5 Push the two catches (indicated by ③ on the label on your PC) on the front drive unit down and then slide the unit out, holding it with both hands. 6 Carefully place the unit on its side and remove the top mounting bracket.
English 37 2 How to Install Accessories In Your PC Installing Mass Stor age Devices 8 Lower the drive into the free groove of the mounting bracket (ensure that the top of the drive is faces the right way). Use the two pins on the mounting bracket to slot the drive into place.
2 How to Install Accessories In Your PC Installing Mass Stor age Devices 38 English 12 Remove the power supply and place it upside down on the front drive unit. 13 Connect the power cable to the rear of each drive. The connectors are shaped to fit one way only .
English 39 2 How to Install Accessories In Your PC Installing Accessory Bo ards Installing Accessory Boards CAUTION Static electricity can damage electronic components.
2 How to Install Accessories In Your PC Installing Accessory B oards 40 English Configuring non-Plug and Play ISA Accessory Boards If you install an ISA accessory board that is not Plug and Play you will need to configure the board before your PC can use it.
English 41 2 How to Install Accessories In Your PC Installing Accessory Bo ards Installing an Accessory Board (refer to previous page) Step 3: Unscrew the retaining brack et. Step 5: Remove slot cover. Step 7: Slide board into the slot. Step 8: Replace the retaining bracket.
2 How to Install Accessories In Your PC Installing a Security Cable 42 English Installing a Security Cable Y ou can secure the PC to your desk, or any other fixed object, using a Kensington security cable. The PC has a slot at the rear for securing the cable.
3 Troubleshooting Your PC This chapter can help you solve problems that you may encounter when using your PC..
3 Troubleshooting Your PC Solving Problems 44 English Solving Problems This chapter can help you solve most problems you might have with your PC. If you are unable to solve your problem after following the advice in this chapter , refer to "Hewlett Packard Support and Information Services", on page 67.
English 45 3 Troubleshooting Your PC If Your PC Does Not Start Properly If Your PC Does Not Start Properly Use this section if your PC does not start properly when you turn it on, and you experience one of the following symptoms: • Your PC’s display is blank and there are no error messages.
3 Troubleshooting Your PC If Your PC Does Not Start Properly 46 English Check Internal Items If the PC still does not start properly , follow this procedure to check the internal items: 1 Turn off the display, the computer, and all external devices. 2 Unplug all power cords and cables, noting their positions.
English 47 3 Troubleshooting Your PC If Your PC Does Not Start Properly If You Cannot Start Your PC from a Modem If you are running W indows 95 and you have chosen the op tion to start your PC from a modem, and this option does not work, then you need to change the IRQ setting in the HP Setup program.
3 Troubleshooting Your PC If Your PC Does Not Start Properly 48 English Clearing the PC’s Configuration Memory If the PC then starts, but POST still persists in reporting an error , clear the current configuration memory values and reinstall the built-in default values: 1 Turn off the PC, disconnect the power and all cables, and remove the cover.
English 49 3 Troubleshooting Your PC If You Cannot Turn Off Your PC If You Cannot Turn Off Your PC Use this section if you cannot turn off your PC, the power indication light is red, and you hear a “buzzing” sound. • Check if your PC is locked, whereby “power-off” is not allowed.
3 Troubleshooting Your PC If Your PC Has a Hardware Problem 50 English If Nothing is Displayed on the Screen If the display works correctly during the Power-On-Self-Test (POST), but goes blank when Windows starts: • Check that you have enough memory for the video mode you have selected.
English 51 3 Troubleshooting Your PC If Your PC Has a Hardware Problem Other Display Problems If the display image is not aligned with the screen, use the display’ s controls to center the image (refer to the display manual for instructions).
3 Troubleshooting Your PC If Your PC Has a Hardware Problem 52 English If Your Printer Does Not Work • Make sure that the printer is configured correctly for the PC and for the application. c Ensure the PC’s port has been correctly configured using Setup .
English 53 3 Troubleshooting Your PC If Your PC Has a Hardware Problem If the Hard Disk Does Not Work • Check that the disk power and data cables are correctly connected (refer to "Connecting IDE Devices", on page 27).
3 Troubleshooting Your PC If Your PC Has a Hardware Problem 54 English If the CD-ROM Drive Has a Problem WARNING Be sure to disconnect the power cord and any telecommunication cables from your computer before you remove the cover to check the cable connections or jumper settings.
English 55 3 Troubleshooting Your PC If Your PC Has a Hardware Problem CD-ROM Drive Door Does Not Open If you have difficulty removing a CD-ROM disk from the CD-ROM drive (during a power failure for example), you can use the manual eject button.
3 Troubleshooting Your PC If You Have Forgotten Your Password 56 English If You Have Forgotten Your Password ❒ If you forget the User password, but not the Administrator password, carry out the following procedure: 1 Switch off the PC. 2 Restart the PC.
English 57 3 Troubleshooting Your PC If Your PC Has a Software Problem If Your PC Has a Software Problem If Your Application Software Does Not Work If the PC reports the sy stem is OK and the indicator light over the power switch is illuminated, but some software won’t run: • Refer to the operating system and application software manuals.
3 Troubleshooting Your PC If Your PC Has an Audio Problem 58 English If Your PC Has an Audio Problem No Sound When Running Any Applications First, check that the output volume is not set to zero.
English 59 3 Troubleshooting Your PC If Your PC Has an Audio Problem Audio Input from the Microphone is Too Low, or No Audio At All Check that the microphone specifications meet the requirements of the 16-bit sound components. The microphone should be a 600-ohm dynamic type.
3 Troubleshooting Your PC Changing the Battery 60 English Changing the Battery WARNING There is a danger of explosion if the battery is incorrectly installed. For your safety, never attempt to recharge, disassemble, or burn the old battery. Replace the battery only with the same or equivalent type recommended by the manufacturer.
English 61 3 Troubleshooting Your PC Changing th e Battery External Battery Y ou can also install an external battery in the PC, which you can order from your authorized reseller . Install the external battery as follows: 1 After removing the computer’s cover, connect the external battery cable to the battery connector on the system board.
3 Troubleshooting Your PC Technical Information 62 English Technical Information System Board Switches 1. Switch settings if these processor frequencies become available.
English 63 3 Troubleshooting Your PC Technical Information Power Consumption NOTE When the PC is turned off with the power button on the front panel, the power consumption falls below 5 Watts, but is not zero. The special on/off method used by this PC considerably extends the lifetime of the power supply.
3 Troubleshooting Your PC Technical Information 64 English Physical Characteristics Characteristic Description Weight (excluding display and keyboard) 9 kg (20 pound s) Dimensions Width: 43.5 cm (17.1 inch es) Height: 13.2 cm (5.2 inches) Depth: 44.6 cm (17.
English 65 3 Troubleshooting Your PC Technical Information IRQs, DMAs, and I/O Addresses Used by Your PC IRQs used by PC The IRQ, DMA, and I/O address mappings shown here are for a PC with a basic configuration. The resources used by your PC may vary, dependin g upon which accessory boards are bundled with the PC.
3 Troubleshooting Your PC HP Setup Program 66 English HP Setup Program Check your PC’ s configuration when you first use the PC and each time after you install, remove, or upgrade accessories. Follow these instructions: First, Turn Off Your PC T urn on the display and then the PC.
4 Hewlett Packard Support and Information Services.
4 Hewlett Packard Support and Information Services Introduction 68 English Introduction Hewlett Packard computers are engineered for quality and reliability to give you many years of trouble-free service.
English 69 4 Hewlett Packard Support and Information Services Your HP Authorized Reseller Your HP Authorized Reseller HP Authorized Resellers have been trained on HP V ectra equipment and are familiar with its configuration and environment.
4 Hewlett Packard Support and Information Services HP Support Assistant CD-ROM 70 English HP Support Assistant CD-ROM HP Support Assistant is a yearly subscription service on two CD-ROMs: one for software; and another one for support documentation. The software CD-ROM is updated monthly and contains the latest HP drivers and utilities.
English 71 4 Hewlett Packard Support and Information Services Hewlett-Packard Information Ser vices Hewlett-Packard Information Services Hewlett Packard Electronic Information Services are available 24 hours per day , 7 day s per week, ensuring that the most up-to-date information is alway s available.
4 Hewlett Packard Support and Information Services Hewlett-Packard Information Services 72 English HP Forum on America Online The HP Forum on America Online is an electronic information and communication service which can be accessed via modem. T o access the HP Forum: • select Keyword Search from the menu, • type HP , • press .
English 73 4 Hewlett Packard Support and Information Services Hewlett-Packard Information Ser vices HP BBS Library The HP electronic bulletin board library service contains the latest versions of drivers, BIOS, and utilities, which you can download to your PC using a modem.
4 Hewlett Packard Support and Information Services Hewlett-Packard Information Services 74 English HP FAXback on Demand—HP FIRST HP FIRST is a service where you can select documents, support and technical information, data sheets and pre-sales information, which are then faxed to you.
English 75 4 Hewlett Packard Support and Information Services Hewlett-Packard Information Ser vices Ordering Drivers and BIOS on Diskette Y ou can order diskettes from HP , with the latest versions of drivers, BIOS and software utilities. The diskettes will be delivered by mail.
4 Hewlett Packard Support and Information Services HP Support Services 76 English HP Support Services Hewlett-Packard provides a three year hardware warranty which includes on-site service during the first year after purchase, and a return service during the second and third years after purchase.
English 77 4 Hewlett Packard Support and Information Services Hewlett-Packard Telephone Support Hewlett-Packard Telephone Support HP North American Customer Support Center Assistance from the HP North American Customer Support Center is available Monday to Friday , 7:00 am to 6:00 pm Mountain time.
4 Hewlett Packard Support and Information Services Lifeline Telephone Support 78 English Please have the following information ready when you call so that your enquiry can be dealt with quickly: • y.
English 79 4 Hewlett Packard Support and Information Services HP Network Phone-in Supp ort Service (NPS) HP Network Phone-in Support Service (NPS) The HP Network Phone-in Support Service (NPS) provides fast access to HP experts in networked Multivendor environments.
4 Hewlett Packard Support and Information Services Summary 80 English Summary The table below summarizes the services and support available from HP or authorized resellers.
English 81 4 Hewlett Packard Support and Information Services Hewlett-Packard Ma rketing Headquarters Hewlett-Packard Marketing Headquarters Should you wish to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you.
4 Hewlett Packard Support and Information Services Hewlett-Packard Marketing Headquarters 82 English.
English 83 Glossary 10Base-T Refers to the 10 Mbit/s Ethernet network technology over category 5 UTP (unshielded twisted pair) cable that is compatible with the proposed IEEE 802.3 standard. accessory board Additional capabilities can be added to your PC by installing accessory boards.
84 English Glossary Double buffering The process of using two frame buffers for smooth animation. Graphical contents of one frame buffer are displayed while updates occur on the other buffer. When the updates are complete, the buffers are switched. Only complete images are displayed, and the process of drawing is not shown.
Glossary English 85 within several buildings of a campus. Mapping The transformation of one coordinate system into another. In the 3-D viewing pipeline, for instance, an object is defined by the appli.
86 English Glossary POST Power-On Self-Test. A series of tests your computer performs when you switch the computer on. RAM Random Access Memory. This memory is used to hold programs and data temporarily. resolution A measure of the visible detail on a screen or printout.
87 Numerics 10BaseT defined, 8 3 A accessories installing, 17 accessory boards configuring with non-Plug & Play, 39 configuring with Plug & Play, 3 9 defined, 8 3 installing, 39 installing, ho.
88 Index Initializin g software, 11 installing 3.5-inch hard disk driv e, 29, 32 5.25-inch hard disk drive, 32 accessories, 17 accessories, types, 18 accessory boards, 39 accessory boards, how to, 40 .
Index 89 installing, 35 telephone supp ort for networ ks, 79 out of warranty, 78 under warranty, 77 tools require d for installation , 2 troubleshooting, 43 true color, 86 U unpacking the PC, 2 URL fo.
90 Index.
Regulatory Information and Warranty.
français 92 français Regulatory Information DECLARA TION OF CONFORMITY according t o ISO/IEC Guide 22 and EN 450 14 Manufacturer’s Name: HEWLETT -P ACKARD Manufacturer’s A ddress: 5 A v enue Ra .
français français 93 FCC (for USA only) Federal Communication s Commission Radio Freq uency Interference Statement W arning: This equipment has been test ed and found to compl y with the limits for a Class B digital devi ce, pursuant to Part 15 of the FCC Rules.
français 94 français Notice for the United Kingdom The HP V ectra PC is approved under approval number NS/G/1234/J/100003 for indirect connection to Public T elecommunication Sy stems within the United Kingdom.
français français 95 HP Hardware Warr anty Important: This is your hardware product warranty statement. Please, read it carefully. W arranty terms may b e different in your co untry. If so, your Au thorized HP Dealer or Hewlett-Packard Sales and Service Office can give you details.
français 96 français Customer-replaceable components may be serviced through expedited part shipment. In this event, HP will prepay shipping charges, duty , and taxes; provide telephone assistance on replacement of the component when necessary; and pay shipping charges, duty , and taxes for any part that HP asks to be returned.
français français 97 HP Software Product License Agreement and Software Product Limited Warranty Y our HP V ectra PC contains preinstalled software programs. Please read the Software License Agreement before proceeding. CAREFULLY READ THIS LICENSE AGREEMENT AND LIMITED WARRANTY STATEMENT BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT.
français 98 français U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in T echnical Data and Computer Software clause in DF ARS 252.
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Part Number Printed in 50% D5040-90001 France 03/97 Paper not bleached with chlorine PC Documentation Roadmap If you want to ... HP User’s Guide Setting Up and Usi ng Your PC Set up your computer Le.
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Wenn Sie aber schon HP (Hewlett-Packard) 6 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von HP (Hewlett-Packard) 6 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit HP (Hewlett-Packard) 6. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei HP (Hewlett-Packard) 6 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
