Benutzeranleitung / Produktwartung 310-1125f des Produzenten HP (Hewlett-Packard)
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Getting Started.
Copyright and License The only warranties for Hewlett-Packard products and services are set fort h in the express statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Table of contents 1 Getting i nformat ion ............. ................................ ............................ .... 1 2 Features ............. ......................... ..................... .................... ............... 4 3 Setting u p your co mputer .
iv Getting Started.
1 Getting information Type of information Where to find ● Set up your computer. Setup docume ntation include d with your computer. ● See how-to videos about using the features of your compute r. Visit www.hp.com/ supportvideos (Engli sh only) Tap the Tuto rial ico n (select model s only) in the carousel within t he HP TouchSmart ap plication.
Type of information Where to find ● Find comp uter warra nty informat ion. ● Get tech nical suppo rt. Limited Warr anty and Support Guide or the Warranty and Su pport Information inc luded with your computer. ● Get up-to-date information and help from the Windo ws community.
WARNING! Disconnect power from the equipment by unplugging the power cord from the electrical outlet. WARNING! The power supply is preset for the country/region in which you purchased your computer. If you move, check the voltage requirements for your new location before plugging the co mputer into an AC power outlet.
2F e a t u r e s Features vary by model. The HP Touch Smart PC is a touc h-enabled hi gh-performance c omputer built into a high -definition widescreen display.
3 Setting up your computer ❑ Follow the step s in the setup docu mentation in cluded with you r computer. ❑ Place the c omputer so t hat all ven tilation o penings are unobstruc ted and cabl ing is not in a walkw ay or where it can b e stepped o n or damag ed by placi ng furn iture on it.
Connecting your computer 1. Squeeze the two tabs on the rear doo r at the back of the c omputer and p ull the door open. 2. Reach into the rear cavity framed by the computer s tand, an d plug th e power cord in to the power con nection at the top right corner.
Protecting your computer Computer risk Computer feature Unauthorized use of the comput er or user a ccount User password A password is a group of characters that you ch oose to secure computer information.
Connecting to the Internet Steps to connect to the Inter net: 1. Connect the ha rdware (sold separately). ◦ For a wired network co nnection, conn ect an Etherne t cable to the computer and to a network router or LAN device.
a. Tap the St art button, tap All Programs , and then tap Get Online . b. Follow the onscreen instructions t o select an ISP and set u p Internet service . NOTE: Online Services provides a list of ISPs; howev er, you might choose another ISP or transfer an existing account to t his computer.
Computer orientation Your HP TouchSmart PC is desi gned to be operated in several orienta tions. The com puter can be sw iveled to the right and left (1). The computer can be tilted from the stand, with in the range of –5 deg rees to +60 degrees (2).
Connecting a game console Select HP TouchSmart 610 PC models on ly Some compu ter models a llow you to use your syste m as a high-resolution monitor for gaming . Two HDMI game console ports ar e located on right sid e of the comput er, at the b ottom.
Using the remote control in g aming mode Use the A/V source button on your remote control to togg le between source m odes: PC mode and gaming mode. If used while you r are in gaming mode, th e follow.
Adjusting incoming-video di splay settings with HP Pict ure-in- Picture (PIP) application Game conso le models on ly HP Picture-in-Picture (PIP ) software allows you to ope n and adjust the incomi ng video sourc e from either HDMI input.
HP My Display Touch Smart Edition a llows you to adjust th e screen display using the touch feature. ● You can adj ust sound, brightne ss, and contras t. ● Viewing mode can b e set to the factory defau l t, or optimized for mov ie, text, or gaming .
Locate the HP TouchSmart PC in the room to minimize glare from the screen. You can also redu ce glare by tilting the screen. The HP TouchSmart screen can be used as an input device; therefore, the c omputer should be placed so th at your shoulders an d neck are comf ortable.
4 Troubleshooting and maintenance Refer to t he docume ntation p rovided b y the p roduct man ufacture r for in formation about peripher al-specifi c problems, such as i ssues with a pri nter. The following sections prese nt some issu es you might encounter whil e installing, starting up, or us ing your computer and possible so lutions.
Power Symptom Possible solution Error message : Invalid system disk or Non-System disk or Disk error. When drive activ ity stops, remove the d isc, and then p ress the spacebar on the keyboa rd. The computer sh ould start up. Computer d oes not turn off when the Power button is pressed.
Keyboard and mouse (with cable) Symptom Possible solution Keyboard commands an d typing are not recognized by t he computer. Use the mouse to turn off the computer, unplug and reconne ct the keyboard to the ba ck of your computer, and the n restart your comp uter.
Symptom Possible solution Cursor responds slowly, move s only vertically or horizontall y, or does not track smoothly. For a mouse with a roller ball: ● Clean the roll er ball: Remove th e roller ball cover from bottom of mouse (rotate it counterclockwise ), remove the bal l, and clea n it b y using a damp, l int-free cloth (not paper).
Keyboard and mouse (wireless) Symptom Possible solution Wireless keyboard or mouse do es not work or is not detected. ● Ensure that you are us ing the wireless keyboa rd or wireless mouse within ran.
Speakers and sound Symptom Possible solution Volume i s very low or unsatisfac tory. Ensure that you con nec ted the speakers to the Audio Out connecto r on the back of the computer. (Ad ditional au dio connecto rs are used f or multiple-c hannel spe akers.
Symptom Possible solution Cannot conne ct to the Internet. For Windo ws 7: 1. Tap the Start button, tap Control Panel , tap Action Center , an d then tap Troubleshooting . 2. Under Network and Internet , tap Connect to the Internet . Verify that you are using th e proper cables fo r your Internet connecti on typ e.
Memory Symptom Possible Solution Computer beep s after being powered on. Make sure the memo ry modules are ad ded in the correc t order. The first and sec ond memory modules g o into the black slots ( 1, 2), and the thir d and fourth memory modu les go into the white slots (3, 4 ).
Gaming mode Symptom Possible Solution When conn ecting the gaming device to the game console ports, the computer keep s going back to PC mode. ● Ensure th at the ga ming device and the computer are on. ● Ensure that the source you want is highlighted on th e PIP men u.
To repair software prob lems, try these methods: ● Turn the computer off completely, an d then turn it on agai n. Sometime s this is the easiest way to fix a problem.
Microsoft System Restore If you have a problem that might be due to so ftware that was installed on your computer, use System Restore to return the computer to a prev ious restore po int. You can als o set restore po ints manuall y. NOTE: Always use thi s System Resto re proced ure before yo u use the System Recovery pr ogram.
To check the l ist of installabl e programs in the Recov ery Manager: 1. Tap the Start button, tap All Programs , tap Recovery Manager , and the n tap Recovery Manager . If prompted, tap Yes to allow the program to continue. 2. Under I need help immediately , ta p Software Program Reinstallation .
Virus scan Perform a full virus scan every week to catch viruses that might have slipped t hrough unnoticed. Mos t antivirus pr oducts have a schedu ling fe ature to keep track of this automatically. Monthly Hardware clea nup Thoroughly cl ean the outs ide of your co mputer.
Cleaning the keyboard and mouse When cleani ng the keyboard k eys, use a low setting on a battery-powered v acuum cleaner , to avoid remov ing key cap s and springs .
NOTE: Some feature s might no t be availab le on syste ms that are shipped without a version of Microsoft Windows. You must choose one of the fol lowing methods to p erform a System Recovery: ● Recovery Image — Run the System R ecovery from a re co very image stor ed on your hard disk drive.
If the comput er is workin g and Windo ws 7 is respondi ng, use th ese steps to perfor m a System Recovery. 1. Turn off the computer. 2. Disconnect all p eripheral devic es from the com puter except the keyboard and mouse. 3. Turn on the com puter. 4.
If Windows 7 is not re sponding, but the com puter is work ing, follow thes e steps to perfo rm a System Recover y. 1. Turn off the computer. If nece ssary, press and ho ld the Power button until the computer turns off. 2. Disconnect all p eripheral devic es from the co mputer, except the keyboa rd and mouse.
To perform a System R ecove ry using recovery media: 1. If the computer is working, create a backup DVD, or ba ckup USB f lash dri ve, contai ning all the da ta files y ou want to save, and then remove t he backup media from th e computer.
Choosing recovery media ● To create recovery discs, your com puter must have a DVD writer , and you must use only high-quality blank DVD+R or DVD-R discs. NOTE: You cannot use CDs or DVD+RW, DVD-RW, DVD+RW DL, DVD-RW DL, DVD+R DL, or DVD-R DL discs to create recovery discs.
Creating recovery media To create re covery discs: 1. Close all open pro grams. 2. Tap the Start button, tap All Programs , tap Recovery Manager , and the n tap Recovery Media Creation . If prompted, tap Yes to allow the prog ra m to continue. 3. Tap Create recov ery media usi ng blank DVD(s) , an d then tap Next .
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