Benutzeranleitung / Produktwartung 3000 des Produzenten Compaq
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b Maintenance and Service Guide Compaq Notebook 800 Ser ies Compaq Presar io 3000 Series Mobile PC Document P ar t Number : 307503-003 A pril 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook.
© 2003 Hewlett-P ackard Dev elopment Company . Microsoft and W indows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, and SpeedStep are trademarks of Intel Corporation in the U.
Maintenance and Ser vice Guide iii Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–11 1.3 Clearing a Password .
iv Maintenance and Ser vice Guide Contents 4 Removal and Replacement Preliminaries 4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2 Plastic Parts .
Contents Maintenance and Ser vice Guide v 6 Specifications A Connector Pin Assignments B Power Cord Set Requirements 3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1 General Requirements . . . . . . . . . . . . . . . . . . .
Maintenance and Ser vice Guide 1–1 1 Pr oduct Description The Compaq 800 and Presario 3000 Series Mobile PCs feature Intel Pentium 4 processors, an industry-leading SiS Accelerated Graphics Port (A GP) graphics processor , a 16-inch SXGA display , and a wide range of multimedia capabilities.
1–2 Maintenance and Ser vice Guide Product Description 1.1 Models Notebook models are sho wn in T ables 1-1 through 1-3. T able 1-1 Compaq 800 and Presario 3000 Model Naming Con ventions Key C800 P .
Product Description Maintenance and Ser vice Guide 1–3 T able 1-2 Compaq 800 Models The fo llowing Compaq 800 models feature: ■ T ouchP ad pointing device ■ 56KB/s modem and 10/100 NIC ■ 1-year w arranty on par ts and labor ■ Microsoft Windows XP Home ■ 90W A C adapter ■ 4.
1–4 Maintenance and Ser vice Guide Product Description The fo llowing Compaq 800 model uses configuration code LLNF . C800 P 180 X5 20 D C 25 E K orea 317474-AD1 The fo llowing Compaq 800 model uses configuration code LLNC.
Product Description Maintenance and Ser vice Guide 1–5 The fo llowing Compaq 800 models feature: ■ T ouchP ad pointing device ■ 56KB/s modem and 10/100 NIC ■ 1-year w arranty on par ts and labor ■ Microsoft Windows XP Home ■ 90W A C adapter ■ No batter y pack The fo llowing Compaq 800 models use configuration code LF56.
1–6 Maintenance and Ser vice Guide Product Description The fo llowing Compaq 800 models use configuration code LF55. C800 P 200 X3 20 D C 12 E Asia P acific 317495-371 Au stralia/New Zealand 317495-011 The fo llowing Compaq 800 model uses configuration code LLNG.
Product Description Maintenance and Ser vice Guide 1–7 The fo llowing Compaq 800 models use configuration code LF57. C800 P 180 X3 20 D C 12 E Asia P acific 310535-371 Au stralia/New Zealand 310535-011 The fo llowing Compaq 800 models use configuration code LF53.
1–8 Maintenance and Ser vice Guide Product Description T able 1-3 Compaq Presario 3000 Models The fo llowing Compaq Presario 3000 model features: ■ T ouchP ad pointing device ■ 56KB/s modem and 10/100 NIC ■ 1-year w arranty on par ts and labor ■ Microsoft Windows XP Home ■ 4.
Product Description Maintenance and Ser vice Guide 1–9 The fo llowing Compaq Presario 3000 model uses configuration code LLN5 and f eatures: ■ T ouchP ad pointing device ■ 56KB/s modem and 10/100 NIC ■ Bluetooth wireless Local Area Network ■ 1-year w arranty on par ts and labor ■ Microsoft Windows XP Home ■ 4.
1–10 Maintenance and Ser vice Guide Product Description The fo llowing Compaq Presario 3000 model uses configuration code LMR3 and f eatures: ■ T ouchP ad pointing device ■ 56KB/s modem and 10/100 NIC ■ 1-year w arranty on par ts and labor ■ Microsoft Windows XP Home ■ 4.
Product Description Maintenance and Ser vice Guide 1–11 1.2 Features ■ The follo wing processors are av ailable, varying b y notebook model: ❏ The Compaq 800 features a 2.4-, 2.0-, or 1.8-GHz Intel Pentium 4 processor with 512-KB integrated L2 cache, or a 1.
1–12 Maintenance and Ser vice Guide Product Description ■ Support for the follo wing optical driv es: ❏ 8X Max D VD-R OM dri ve ❏ 8X Max D VD-CD/R W combination driv e ■ Support for one T yp.
Product Description Maintenance and Ser vice Guide 1–13 2. Remov e the real time clock (R TC) battery (refer to Section 5.16, “R TC Battery”). 3. W ait approximately fi ve minutes. 4. Replace the R TC battery and reassemble the notebook. 5. Connect A C po wer to the notebook.
1–14 Maintenance and Ser vice Guide Product Description 1.5 Notebook External Components The external components on the front and right side of the notebook are sho wn in Figure 1-2 and described in T able 1-4.
Product Description Maintenance and Ser vice Guide 1–15 3 Batter y light On: A batter y pack is charging. Blinking: A batter y pack that is the only av ailable pow er sour ce has reached a low-battery condition. 4 V olume control buttons Adjust the volume of the stereo speakers .
1–16 Maintenance and Ser vice Guide Product Description The notebook rear panel and left side components are sho wn in Figure 1-3 and described in T able 1-5.
Product Description Maintenance and Ser vice Guide 1–17 4 Network connection lights (2) Both lights off: The notebook is not connected to a LAN. Both lights on: The notebook is connected to a LAN with a 100 MB/s link. Green light on and yello w light off: The notebook is connected to a LAN with a 10 MB/s link.
1–18 Maintenance and Ser vice Guide Product Description The notebook ke yboard components are shown in Figure 1-4 and described in T able 1-6. Figure 1-4. Ke yboard Components T able 1-6 Ke yboard Components Item Component Function 1 F1 through F12 function ke ys P erform preset functions.
Product Description Maintenance and Ser vice Guide 1–19 3 Fn ke y Used with hotke ys to perform preset hotke y functions. 4 Application ke y Displays a menu when using a Microsoft application. The menu is the same one that is displa yed by pressing the right mouse button.
1–20 Maintenance and Ser vice Guide Product Description The notebook top components are sho wn in Figure 1-5 and described in T able 1-7. Figure 1-5. T op Components T able 1-7 T op Components Item Component Function 1 P ower b utton T urns on the notebook.
Product Description Maintenance and Ser vice Guide 1–21 3 P ower light On: P ower is turned on. Blinking: Notebook is in Standby . The power light also blinks if a battery pack that is the only av ailable po wer source reaches a low-battery condition.
1–22 Maintenance and Ser vice Guide Product Description The external components on the bottom of the notebook are sho wn in Figure 1-6 and described in T able 1-8. Figure 1-6. Bottom Components T able 1-8 Bottom Components Item Component Function 1 V ent Allows airflo w to cool inter nal components.
Product Description Maintenance and Ser vice Guide 1–23 3 Battery pack loc k latches Se cure the batter y pack and batter y compar tment space sav er in the batter y compar tment. 4 Battery ba y Accepts an 8-cell Li ion batter y pack or battery compar tment space sav er .
1–24 Maintenance and Ser vice Guide Product Description 1.6 Design Overview This section presents a design ov erview of k ey parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog, ” to identify replacement parts, and Chapter 5, “Remov al and Replacement Procedures, ” for disassembly steps.
Maintenance and Ser vice Guide 2–1 2 T r oubleshooting Å W ARNING: Only authorized technicians trained b y Compaq should repair this equipment. All troubl eshooting and repair procedures are detailed to allow only s ubassemb ly/module lev el repair .
2–2 Maintenance and Ser vice Guide T roubleshooting ■ Compaq Diagnostics —A system information and diagnostic utility that is used within your W indows operating system. Use this utility whene ver possible to: ❏ Display system information. ❏ T est system components.
T roubleshooting Maintenance and Ser vice Guide 2–3 Selecting fr om the File Menu Ta b l e 2 - 1 File Menu Select T o Do This System Inf or mation ■ View identification inf ormation about the notebook, a docking base , and any batter y packs in the system.
2–4 Maintenance and Ser vice Guide T roubleshooting Selecting fr om the Security Menu T able 2-2 Security Menu Select T o Do This Setup P assw ord Enter , change, or delete a setup pass word. (The setup pass word is called an administrator pass word in Compaq Computer Secur ity , a program accessed from the Windo ws Control Pa n e l .
T roubleshooting Maintenance and Ser vice Guide 2–5 Selecting fr om the Advanced Men u Ta b l e 2 - 3 Adv anced Menu Select T o Do This Language (or press F2 ) Change the Computer Setup language . Boot Options Enable/disab le: ■ QuickBoot, which starts the notebook more quickly b y eliminating some star tup tests.
2–6 Maintenance and Ser vice Guide T roubleshooting De vice Options (continued) ■ Change the parallel por t mode from EPP (Enhanced P arallel P or t [default]) to standard, bidirectional, EPP or ECP (Enhanced Capabilities P or t). ■ Set video-out mode to NTSC (default), P A L, NTSC-J , or P AL-M.
T roubleshooting Maintenance and Ser vice Guide 2–7 2.2 Using Compaq Diagnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics windo w opens. Y ou can display more or less information from an ywhere within Compaq Diagnostics by selecting Le vel on the menu bar .
2–8 Maintenance and Ser vice Guide T roubleshooting Obtaining, Saving, or Printing Dia gnostic T est Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the T est tab . 3. In the scroll box, select the category or de vice you want to test.
T roubleshooting Maintenance and Ser vice Guide 2–9 6. Select the Begin T esting button. 7. Select a tab to vie w a test report: ❏ Status tab —Summarizes the tests run, passed, and failed during the current testing session.
2–10 Maintenance and Ser vice Guide T roubleshooting 2.3 T r oubleshooting Flowc har ts Ta b l e 2 - 4 T r oubleshooting Flowcharts Overview Flowchart Description 2.1 Initial troubleshooting 2.2 No power , par t 1 2.3 No power , par t 2 2.4 No power , par t 3 2.
T roubleshooting Maintenance and Ser vice Guide 2–11 Flowc har t 2.1—Initial T r oubleshooting Connecting to network or modem? Begin troubleshooting. Is there power? Is the OS loading? Is there video? (no boot) Is there sound? Beeps, LEDs, or error messages? Keyboard/ pointing device working? Go to Section 2.
2–12 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.2—No P ower , P ar t 1 1. Reseat the power cables in the docking station and at the AC outlet. 2. Ensure the AC power source is active. 3. Ensure that the power strip is working. Done Remove from docking station (if applicable).
T roubleshooting Maintenance and Ser vice Guide 2–13 Flowc har t 2.3—No P ower , P ar t 2 Continued from Section 2.2, No Power , Part 1. Visually check for debris in battery socket and clean if necessary . Done N Y Power on? Check battery by recharging, moving it to another notebook, or replacing it.
2–14 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.4—No P ower , P ar t 3 Continued from Section 2.3, No Power , Part 2. Reseat AC adapter in notebook and at power source. Internal or external AC adapter? Done Done Done Done Power on? Power on? Power on? Plug directly into AC outlet.
T roubleshooting Maintenance and Ser vice Guide 2–15 Flowc har t 2.5—No P ower , P ar t 4 Y N Continued from Section 2.4, No Power , Part 3. Reseat loose components and boards and replace damaged items. Open notebook. Loose or damaged parts? Y Close notebook and retest.
2–16 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.6—No Video, Part 1 A N Standalone or Docking Station? No Video. Replace the following one at a time. T est after each replacement. 1. Cable between notebook and notebook display (if applicable) 2.
T roubleshooting Maintenance and Ser vice Guide 2–17 Flowc har t 2.7—No Video, Part 2 Y N Continued from Section 2.6, No Video, Part 1. Done Adjust external monitor display .
2–18 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.8—Nonfunctioning Docking Station (if applicable) Y N Reseat power cord in docking station and power outlet. N Replace the following docking station components one at a time. Check notebook operation after each replacement.
T roubleshooting Maintenance and Ser vice Guide 2–19 Flowc har t 2.9—No Operating System (OS) Loading No OS loading from hard drive, go to Section 2.10. Reseat power cord in docking station and power outlet. No OS loading from CD- or DVD-ROM drive, go to Section 2.
2–20 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.10—No OS Loading from Har d Drive , P ar t 1 Go to Section 2.16, Nonfunctioning Device. Done OS not loading from hard drive. Nonsystem disk message? Go to Section 2.11, No OS Loading from Hard Drive, Part 2.
T roubleshooting Maintenance and Ser vice Guide 2–21 Flowc har t 2.11—No OS Loading from Har d Drive , P ar t 2 Continued from Section 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. Done CD or diskette in drive? 1. Replace hard drive.
2–22 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.12—No OS Loading from Har d Drive , P ar t 3 Y System files on hard drive? Continued from Section 2.11, No OS Loading from Hard Drive, Part 2. Clean virus. Done N Install OS and reboot.
T roubleshooting Maintenance and Ser vice Guide 2–23 Flowc har t 2.13—No OS Loading from CD- or D VD-ROM Drive Y Done N Bootable disc in drive? Disc in drive? No OS Loading from CD- or DVD-ROM Drive. Install bootable disc and reboot notebook. Go to Section 2.
2–24 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.14—No Audio, P ar t 1 No Audio. N Notebook in docking station (if applicable)? Internal audio? Audio? Done Undock Audio? Done T urn up audio internally or externally . Go to Section 2.
T roubleshooting Maintenance and Ser vice Guide 2–25 Flowc har t 2.15—No Audio, P ar t 2 YN Continued from Section 2.14, No Audio, Part 1. Reload audio drivers. Audio driver in OS configured? Audio? Y Y Y N N N Correct drivers for application? Connect to external speaker .
2–26 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.16—Nonfunctioning Device Done Any physical device detected? Y N Unplug the nonfunctioning device from the notebook, inspect cables and plugs for bent or broken pins or other damage.
T roubleshooting Maintenance and Ser vice Guide 2–27 Flowc har t 2.17—Nonfunctioning Keyboar d Y N OK? Keyboard not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external keyboard.
2–28 Maintenance and Ser vice Guide T roubleshooting Flowc har t 2.18—Nonfunctioning P ointing Device Y N OK? Pointing device not operating properly . External device works? Replace system board. Replace system board. Connect notebook to good external pointing device.
T roubleshooting Maintenance and Ser vice Guide 2–29 Flowc har t 2.19—No Network or Modem Connection Y Disconnect all power from the notebook and open. No network or modem connection. N Done Digital line? Network or modem jack active? Replace jack or have jack activated.
Maintenance and Ser vice Guide 3–1 3 Illustrated P ar ts Catalog This chapter provides an illustrated parts breakdo wn and a reference for spare part numbers and option part numbers.
3–2 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.2 Notebook System Major Components Figure 3-2. Notebook System Major Components 307503-003.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–3 T able 3-1 Spare P ar ts: Notebook System Major Components Item Description Spare P ar t Number 1 Displays 16.0-inch, SXGA, TFT with wireless antenna (must be used with wireless- capab le system board, spare par t number 320040-001) 16.
3–4 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Notebook System Major Components (Continued) 307503-003.book Page 4 Frid ay, April 4, 2003 3:37 PM.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–5 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 4 Ke yboards Asia P acific .
3–6 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Notebook System Major Components (Continued) 307503-003.book Page 6 Frid ay, April 4, 2003 3:37 PM.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–7 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 9 Processor s Intel P entium 4 3.
3–8 Maintenance and Ser vice Guide Illustrated P ar ts Catalog Figure 3-2. Notebook System Major Components (Continued) 307503-003.book Page 8 Frid ay, April 4, 2003 3:37 PM.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–9 T able 3-1 Spare P ar ts: Notebook System Major Components (Continued) Item Description Spare P ar t Number 12 System boards 120 watt (f or use only with models with 3.
3–10 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.3 Miscellaneous Plastics/ Har dware Kit Components Figure 3-3. Miscellaneous Plastics/Hard ware Kit Components 307503-003.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–11 T able 3-2 Miscellaneous Plastics/Hard ware Kit Components Spare P ar t Number 310659-001 Item Description Item Description 1 Left hin.
3–12 Maintenance and Ser vice Guide Illustrated P ar ts Catalog 3.4 Miscellaneous Ta b l e 3 - 3 Spare P ar ts: Miscellaneous (not illustrated) Description Spare P ar t Number AC a d a p t e rs 120 watt (f or use only with models with 3.
Illustrated P ar ts Catalog Maintenance and Ser vice Guide 3–13 Mouse, 2 button, carbon 113907-001 Mouse, USB, carbon 164999-001 PC Card Smartcard reader 153994-001 P ower cord, 3-wire A ustralia De.
Maintenance and Ser vice Guide 4–1 4 Remo v al and Replacement Preliminaries This chapter provides essential information for proper and safe remov al and replacement service.
4–2 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.2 Service Considerations The follo wing sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–3 4.3 Preventing Dama g e to Remo vab le Drives Remov able driv es are fragile components that must be handled with care.
4–4 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.4 Preventing Electr ostatic Damage Many electronic components are sensiti ve to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensiti vity .
Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–5 ■ Store reusable electrostatic-sensiti ve parts from assemblies in protecti ve packaging or nonconductiv e foam. ■ Use transporters and con ve yors made of antistatic belts and roller bushings.
4–6 Maintenance and Ser vice Guide Remov al and Replacement Preliminaries 4.7 Gr ounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system.
Remov al and Replacement Preliminaries Maintenance and Ser vice Guide 4–7 T able 4-1 shows ho w humidity affects the electrostatic v oltage le vels generated by dif ferent activities. T able 4-2 lists the shielding protection provided by antistatic bags and floor mats.
Maintenance and Ser vice Guide 5–1 5 Remo v al and Replacement Pr ocedures This chapter provides remo val and replacement procedures. T orx T8 and Phillips P0 screws are remov ed during disassembly . There are 54 scre ws, in 8 different sizes, that must be remo ved, replaced, and loosened when servicing the notebook.
5–2 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.1 Serial Number Report the notebook serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook (Figure 5-1).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–3 Section Description # of Screws Remo ved 5.3 (Continued) Hard drive 4 to remov e hard drive 4 to separate hard drive from hard drive brac ket 5.4 Notebook f eet 0 5.5 Memory expansion board 2 loosened 5.
5–4 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.3 Preparing the Notebook f or Disassembl y Perform the follo wing steps before disassembling the notebook: 1. T urn off the notebook. 2. Disconnect the A C adapter and all external de vices.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–5 b . Slide the battery pack lock latches 1 to the right (Figure 5-2). c. Slide and hold the battery pack release latch 2 to the right. d. Use the notch 3 in the battery pack to swing the front edge of the battery pack up and back 4 .
5–6 Maintenance and Ser vice Guide Remov al and Replacement Procedures b . Remo ve the two TM2.5 × 7.0 scre ws 1 that secure the battery bay space sav er to the notebook (Figure 5-3). c. Slide the battery pack lock latches 2 to the right. d. Slide and hold the battery pack release latch 3 to the right.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–7 5. Remov e the hard driv e by follo wing these steps: a. T urn the notebook bottom side up with the hard drive facing you. b . Remo ve the four TM2.5 × 7.0 scre ws 1 that secure the hard dri ve assembly to the notebook (Figure 5-4).
5–8 Maintenance and Ser vice Guide Remov al and Replacement Procedures d. Remov e the four PM3.0 × 4.0 screws 1 that secure the hard dri ve to the hard dri ve bracket (Figure 5-5). e. Remov e the hard driv e 2 from the hard driv e carrier . Figure 5-5.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–9 5.4 Notebook Feet The notebook feet are adhesi ve-backed rubber pads. The notebook feet are included in the Miscellaneous Plastics/Hardware Kit, spare part number 310659-001. The notebook feet attach to the base enclosure as illustrated in Figure 5-6.
5–10 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Loosen the two PM2.5 × 4.0 scre ws 1 that secure the memory expansion compartment co ver to the notebook (Figure 5-7). 4. Use the notch on the left side of the cov er to lift the cover up and swing it to the right 2 .
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–11 6. Spread the retaining tabs 1 securing the memory expansion board to the system board (Figure 5-8). The memory expansion board rises at a 45-de gree angle. 7. Pull the memory expansion board a way from the connector at a 45-degree angle 2 .
5–12 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.6 Optical Drive 1. Prepare the notebook for disassembly (Section 5.3). 2. T urn the notebook bottom side up with the optical drive facing you. 3. Remov e the memory expansion compartment cov er (Section 5.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–13 5.7 LED Switch Co ver 1. Prepare the notebook for disassembly (Section 5.3). 2. T urn the notebook bottom side up with the front facing you. 3. Remov e the two TM2.5 × 7.0 scre ws that secure the LED switch cov er to the base enclosure (Figure 5-10).
5–14 Maintenance and Ser vice Guide Remov al and Replacement Procedures 4. T urn the notebook top side up with the front facing you and open the notebook as far as it will open. 5. Lift the right side of the LED switch cov er 1 to separate it from the base enclosure (Figure 5-11).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–15 5.8 Ke yboar d 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the LED switch cover (Section 5.7). 3. Close the notebook and turn it bottom side up with the front facing you.
5–16 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. T urn the notebook top side up with the front facing you and open the notebook. 6. Lift the back edge of the ke yboard 1 until it rests at a 45-degree angle (Figure 5-13). 7.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–17 9. Release the ZIF connector 1 to which the ke yboard cable is attached and disconnect the ke yboard cable 2 from the system board (Figure 5-14). 10. Remov e the keyboard 3 . Figure 5-14.
5–18 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.9 Heat Sink 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the LED switch cover (Section 5.7). 3. Remov e the keyboard (Section 5.8). 4. Disconnect the fan cable 1 from the system board (Figure 5-15).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–19 7. Lift the front edge of the heat sink 1 until it clears the top cov er (Figure 5-16). 8. Slide the heat sink forward 2 until the back of the heat sink clears the top cov er . 9.
5–20 Maintenance and Ser vice Guide Remov al and Replacement Procedures ✎ The heat sink scre ws should be loosened and tightened in the 1 , 2 , 3 , 4 sequence stamped into the heat sink metal. The scre w 5 next to the fan should be loosened and tightened last (Figure 5-17).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–21 5.10 F an 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the LED switch cover (Section 5.7). 3. Remov e the keyboard (Section 5.8). 4. Remov e the heat sink (Section 5.
5–22 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.11 Pr ocessor Ä CA UTION: Before remo ving the processor , make special note of the orientation of the pr inting on the processor . The gold triangle should be in the upper right cor ner when installing the processor .
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–23 5. Slide the front end of the proces sor release bar slightly to the right 1 (Figure 5-19). 6. Swing the bar up and to the back 2 . 7. Lift the processor straight up 3 to remov e it.
5–24 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.12 Displa y Assembl y 1. Prepare the notebook for disassembly (Section 5.3). 2. Remov e the LED switch cover (Section 5.7). Display Assemb ly Spare P ar t Number Information 16.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–25 3. Disconnect the display cable 1 from the system board (Figure 5-20). 4. Route the display cable out of the retention clip 2 in the top cove r . Figure 5-20. Disconnecting the Display Cab le 307503-003.
5–26 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. Position the notebook so the rear panel is facing you. 6. Remov e the four TM2.5 × 7.0 screws 1 that secure the left and right hinge cov ers to the base enclosure (Figure 5-21).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–27 5.13 T op Co ver 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: ❏ Optical dri ve (Section 5.6) ❏ LED switch cov er (Section 5.7) ❏ K eyboard (Section 5.
5–28 Maintenance and Ser vice Guide Remov al and Replacement Procedures 3. Remov e the following TM2.5 × 7.0 scre ws (Figure 5-22): ❏ Four scre ws along the notebook front edge 1 ❏ T wo screws .
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–29 4. Remov e the following PM2.5 × 4.0 scre ws (Figure 5-23): ❏ Four scre ws in the battery bay 1 ❏ T wo screws in the optical dri ve bay 2 Figure 5-23. Removing the T op Cover Scre ws 307503-003.
5–30 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5. T urn the notebook top side up with the front facing you. 6. Release the ZIF connector 1 to which the T ouchPad cable is connected and disconnect the T ouchPad cable 2 from the system board (Figure 5-24).
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–31 8. Lift the top cov er straight up to remove it from the base enclosure (Figure 5-25). Figure 5-25. Removing the T op Cover Re verse the preceding procedure to install the top cov er .
5–32 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.14 1394 Boar d 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: ❏ Optical dri ve (Section 5.6) ❏ LED switch cov er (Section 5.7) ❏ K eyboard (Section 5.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–33 2. Remov e the tape 1 that secures the 1394 board cable to the base enclosure (Figure 5-26). 3. Disconnect the 1394 board cable from the system board 2 . 4. Remov e the PM2.5 × 4.
5–34 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.15 Modem Boar d 1. Prepare the notebook for disassembly (Section 5.3) and remov e the following components: ❏ Optical dri ve (Section 5.6) ❏ LED switch cov er (Section 5.7) ❏ K eyboard (Section 5.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–35 2. Remov e the tape 1 that secures the modem board cable to the system board (Figure 5-27). 3. Disconnect the modem board cable from the system board 2 . 4. Remov e the two PM2.
5–36 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.16 System Boar d ✎ When replacing the system board, ensure that the follo wing components are remov ed from the old system board and installed on the ne w system board: ■ Memory expansion boards (Section 5.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–37 3. Remov e the four PM2.5 × 4.0 screws 1 that secure the system board to the base enclosure (Figure 5-28). 4. Remov e the two PM2.0 × 13.0 scre ws 2 on each side of the PC Card assembly that secure the system board to the base enclosure.
5–38 Maintenance and Ser vice Guide Remov al and Replacement Procedures 5.17 Real Time Cloc k (RTC) Battery ✎ The R TC battery is included in the Miscellaneous Plastics/Hardware Kit, spare part number 310359-001. 1. Prepare the notebook for disassembly (Section 5.
Remov al and Replacement Procedures Maintenance and Ser vice Guide 5–39 2. Remov e the R TC battery from the socket on the system board (Figure 5-29). ✎ The notebook uses a BR1225 disk cell battery . The R TC battery should be installed with the “+” facing up.
Maintenance and Ser vice Guide 6–1 6 Specifications This chapter provides physical and performance specif ications. Ta b l e 6 - 1 Notebook Dimensions Height Width Depth 4.45 cm 35.05 cm 29.97 cm 1.75 in 13.80 in 11.80 in W eight (varies by configuration) 16.
6–2 Maintenance and Ser vice Guide Specifications ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures.
Specifications Maintenance and Ser vice Guide 6–3 Ta b l e 6 - 2 16.0-inch SXGA, TFT Displa y Dimensions Height Width Diagonal 24.00 cm 32.20 cm 40.60 cm 9.45 in 12.68 in 16.00 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical Pixel resolution Pitch Fo r m a t Configuration 0.
6–4 Maintenance and Ser vice Guide Specifications Ta b l e 6 - 3 13.3-inch SXGA, TFT Displa y Dimensions Height Width Diagonal 20.28 cm 27.03 cm 33.79 cm 7.98 in 10.64 in 13.30 in Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120+ nit typical Pixel resolution Pitch Fo r m a t Configuration 0.
Specifications Maintenance and Ser vice Guide 6–5 T able 6-4 Hard Drives 40 GB 20 GB User capacity per drive 1 40.0 GB 20.0 GB Drive height 9.5 mm 9.
6–6 Maintenance and Ser vice Guide Specifications 40 GB 20 GB Physical configuration Cylinders 3 Heads Sectors per trac k 3 Bytes per sector 22,784 4 293 to 560 512 22,784 4 293 to 560 512 Buffer size 3 2 MB 512 KB Disk rotational speed 4200 rpm 4200 rpm T ransfer rate Interface max (MB/s) 2 Media (MB/s) 3 66.
Specifications Maintenance and Ser vice Guide 6–7 T able 6-5 DV D - R O M D r i v e Applicable disk D VD-5, D VD-9, D VD-10 CD-ROM (Mode 1 and 2) CD Digital A udio CD-XA ready (Mode 2, F or m 1 and 2) CD-I ready (Mode 2, F or m 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.
6–8 Maintenance and Ser vice Guide Specifications T able 6-6 CD-R W Drive Center hole diameter 1.5 cm 0.59 in Disk diameter 12 cm, 8 cm 4.72 in, 3.15 in Disk thickness 0.12 cm 0.047 in Tr a c k p i t c h 0.74 µm Access time Random Full stroke < 150 ms < 225 ms A udio output level Line-out, 0.
Specifications Maintenance and Ser vice Guide 6–9 Ta b l e 6 - 7 System DMA Hard ware DMA System Function DMA0 A vailab le for audio DMA1* Enter tainment audio (default; alternate = DMA0, DMA3, none.
6–10 Maintenance and Ser vice Guide Specifications Ta b l e 6 - 8 System Interrupts Hard ware IRQ System Function IRQ0 System timer IRQ1 K eyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 A.
Specifications Maintenance and Ser vice Guide 6–11 Ta b l e 6 - 9 System I/O Addresses I/O Address (he x) System Function (shipping configuration) 000 - 00F DMA controller no .
6–12 Maintenance and Ser vice Guide Specifications I/O Address (he x) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no .
Specifications Maintenance and Ser vice Guide 6–13 I/O Address (he x) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared por t 300 - 31F Unused 320 - 36F Unused 370 - 377 S.
6–14 Maintenance and Ser vice Guide Specifications T able 6-10 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memor y 128 KB 000A0000-000BFFFF Video memor y 48 K.
Maintenance and Ser vice Guide A–1 A Connector Pin Assignments Ta b l e A - 1 RJ-45 Network Interface Pin Signal Pin Signal 1 T ransmit + 5 Unused 2 T ransmit – 6 Receive – 3 Receiv e + 7 Unused 4U n u s e d 8U n u s e d 307503-003.
A–2 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 2 RJ-11 Modem Pin Signal Pin Signal 1U n u s e d 4U n u s e d 2 Tip 5 Unused 3R i n g 6U n u s e d Ta b l e A - 3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground 307503-003.
Connector Pin Assignments Maintenance and Ser vice Guide A–3 Ta b l e A - 4 Pa r a l l e l Pin Signal Pin Signal 1 Strobe* 10 Ackno wledge* 2 Data bit 0 11 Busy 3 Data bit 1 12 P aper out 4 Data bit.
A–4 Maintenance and Ser vice Guide Connector Pin Assignments Ta b l e A - 5 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 V er tical sync 7 Ground analog 15 DDC 2B cloc k 8 Ground analog 307503-003.
Connector Pin Assignments Maintenance and Ser vice Guide A–5 Ta b l e A - 6 Stereo Speaker/Headphone Pin Signal Pin Signal 1 A udio out 2 Ground Ta b l e A - 7 Microphone Pin Signal Pin Signal 1 A udio in 2 Ground 307503-003.
Maintenance and Ser vice Guide B–1 B P o wer Cor d Set Requirements 3-Conductor P ower Cor d Set The wide range input feature of the notebook permits it to operate from any line v oltage from 100 to 120 or 220 to 240 volts A C.
B–2 Maintenance and Ser vice Guide P ower Cord Set Requirements Country-Specific Requirements 3-Conductor P ower Cor d Set Requirements Country Accredited Agency Applicable Note Number A ustralia EA.
P ower Cord Set Requirements Maintenance and Ser vice Guide B–3 United Kingdom BSI 1 United States UL 2 Notes 1. The fle xible cord must be <HAR > T ype HO5VV -F , 3-conductor, 1.
Maintenance and Ser vice Guide C–1 C Scre w Listing This appendix provides specif ication and reference information for the scre ws used in the notebook. All screws listed in this appendix are av ailable in the Miscellaneous Scre w Kit, spare part number 310658-001.
C–2 Maintenance and Ser vice Guide Screw Listing Figure C-1. T orx T8 M2.5 × 7.0 Screw Location Ta b l e C - 1 T orx T8 M2.5 × 7.0 Scre w Color Qty . Length Thread Head Width Black 24 7.0 mm 2.5 mm 5.0 mm Where used: 1 T wo screws that secure the batt er y bay space sav er to the notebook (documented in Section 5.
Screw Listing Maintenance and Ser vice Guide C–3 Figure C-2. T orx T8 M2.5 × 7.0 Screw Locations Ta b l e C - 1 T orx T8 M2.5 × 7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 24 7.0 mm 2.5 mm 5.0 mm Where used: F our screws that secure the di spla y assembly to the notebook (documented in Section 5.
C–4 Maintenance and Ser vice Guide Screw Listing Figure C-3. T orx T8 M2.5 × 7.0 Screw Location Ta b l e C - 1 T orx T8 M2.5 × 7.0 Screw (Continued) Color Qty . Length Thread Head Width Black 24 7.0 mm 2.5 mm 5.0 mm Where used: Ele ven screws that secure t he top co ver to the notebook (documented in Section 5.
Screw Listing Maintenance and Ser vice Guide C–5 Figure C-4. Phillips M3.0 × 4.0 Screw Locations Ta b l e C - 2 Phillips M3.0 × 4.0 Screw Color Qty . Length Thread Head Width Silver 4 4.0 mm 3.0 mm 4.0 mm Where used: F our screws that secure the hard drive to the hard driv e brack et (documented in Section 5.
C–6 Maintenance and Ser vice Guide Screw Listing Figure C-5. Phillips M2.5 × 4.0 Screw Locations Ta b l e C - 3 Phillips M2.0 × 4.0 Screw Color Qty . Length Thread Head Width Black 2 4.0 mm 2.0 mm 4.0 mm Where used: T wo scre ws that secure the memor y expansion compartment cover to the notebook (documented in Section 5.
Screw Listing Maintenance and Ser vice Guide C–7 Figure C-6. Phillips M2.5 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.5 × 4.0 Screw Color Qty . Length Thread Head Width Silver 11 4.0 mm 2.5 mm 4.0 mm Where used: 1 F our screws that secure the top cov e r to the base enclosure in the batter y ba y (documented in Section 5.
C–8 Maintenance and Ser vice Guide Screw Listing Figure C-7. Phillips M2.5 × 4.0 Screw Locations Ta b l e C - 4 Phillips M2.5 × 4.0 Screw (Continued) Color Qty . Length Thread Head Width Silver 11 4.0 mm 2.5 mm 4.0 mm Where used: 1 One screw that secures the 139 4 board to the base enclosure (documented in Section 5.
Screw Listing Maintenance and Ser vice Guide C–9 Figure C-8. T orx T8 M2.5 × 16.0 Screw Locations Ta b l e C - 5 T orx T8 M2.5 × 16.0 Screw Color Qty . Length Thread Head Width Black 1 16.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the k eyboard to the notebook (documented in Section 5.
C–10 Maintenance and Ser vice Guide Screw Listing Figure C-9. Phillips M2.0 × 4.5 Screw Locations Ta b l e C - 6 Phillips M2.0 × 4.5 Screw Color Qty . Length Thread Head Width Black 5 4.5 mm 2.0 mm 4.0 mm Where used: Three screws that secure the f an to the heat sink (documented in Section 5.
Screw Listing Maintenance and Ser vice Guide C–11 Figure C-10. Phillips M2.0 × 4.5 Screw Locations Ta b l e C - 6 Phillips M2.0 × 4.5 Screw (Continued) Color Qty . Length Thread Head Width Black 5 4.5 mm 2.0 mm 4.0 mm Where used: T wo scre ws that secure the mode m board to the system board (documented in Section 5.
C–12 Maintenance and Ser vice Guide Screw Listing Figure C-11. Phillips M2.0 × 13.0 Screw Locations Ta b l e C - 7 Phillips M2.0 × 13.0 Screw Color Qty .
Maintenance and Ser vice Guide Index–1 Inde x 1394 board illustrated 3–6 , 3–8 removal 5–32 spare part number 3–9 , 5–32 1394 board cable 5–32 1394 connector 1–17 A AC adapter, spare p.
Index–2 Maintenance and Service Guide Inde x connector pin assignments external monitor connector A–4 headphone jack A–5 microphone jack A–5 modem jack A–2 monitor connector A–4 network ja.
Inde x Maintenance and Ser vice Guide Index–3 H hard drive illustrated 3–4 OS loading problems 2–20 removal 5–7 spare part numbers 3–5 , 5–7 specifications 6–5 hard drive bay 1–17 , 1.
Index–4 Maintenance and Service Guide Inde x Miscellaneous Plastics/Hardware Kit components 3–3 , 3–10 spare part number 3–3 , 3–11 models 1–2 modem board illustrated 3–6 , 3–8 removal.
Inde x Maintenance and Ser vice Guide Index–5 processor illustrated 3–4 removal 5–22 spare part numbers 3–7 , 5–22 R real time clock (RTC) battery illustrated 3–6 , 3–8 rear panel compon.
Index–6 Maintenance and Service Guide Inde x troubleshooting audio 2–24 Compaq Diagnostics 2–7 Computer Setup 2–2 docking station 2–18 flowcharts 2–10 keyboard 2–27 modem 2–29 network .
Ein wichtiger Punkt beim Kauf des Geräts Compaq 3000 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Compaq 3000 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Compaq 3000 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Compaq 3000 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Compaq 3000 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Compaq 3000 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Compaq 3000 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Compaq 3000. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Compaq 3000 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
