Benutzeranleitung / Produktwartung MFC-J835DW des Produzenten Brother
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BASIC USER’S GUIDE MFC-J8 25DW MFC-J8 35DW Vers ion A USA/CAN.
If y o u need to call Customer Service Ple ase c omplet e the fo llow ing info rma tion for futu re re fer en ce : Mod el Nu mbe r: MFC -J8 25 DW an d MFC- J8 35DW (Cir cle yo ur m odel num ber) Seri al N um ber : 1 Dat e of Pur c ha se : Pl ac e o f P ur ch as e : 1 The seria l numb er is on th e back of th e un it.
i Brother numbers IMPORT ANT For technic al help, you must ca ll the country where you bough t t he machine . Calls must be made fro m w ithin that countr y. Re gister yo ur pr oduct By register ing your product wit h B rot her Internationa l Corporat ion, you will be recorde d as the origina l owner o f the produc t.
ii Orde ring ac cessor ies an d supp lies For b est quality results use only genuine Broth er accessor ies, wh ich are available at m ost Br other retail ers. If you c annot find the accessor y you need and y ou have a Vi s a , MasterCard, D iscover, or American Express credit card, you can order accessories direct ly fr om Brother .
iii Descri ption It em Multipurpo se Paper - Pl ain Paper (Letter size / 500 shee ts) BP6 0MPLTR (U SA only) Matte Inkjet P aper (Letter size / 25 sheets) BP6 0ML (USA onl y) Plain Inkjet P aper (Lett.
iv Notice - Disclaim er of Wa rranties (USA and Canada ) BROTHER 'S LICE NSOR(S), AND THEIR D IRECTORS , OFF ICERS, EMPL OYEES OR AGENT S (COLLECTI VELY BRO THER'S LICE NSOR) MAK E NO WARRAN.
v Compilati on and Publication Notice Under the s upervision of B rother Indust ries, Ltd., t his manual ha s be en compiled and publi shed, covering the lat est product desc r i ptions and specificat ions. The contents of this man ual and the specificat ions of this pro duct are s u bject to change wit hout notice.
vi User's Guide s an d where do I find it? 1 Vi si t u s at htt p:/ /s ol uti ons. bro th er.c om/ . Which manual? What' s in it? Where is it? Pr oduc t S af ety G u ide Read this Guide first. Please read the Safety Instructions before you s et up y our machin e.
vii Table of Conte nts (BASIC USER’S GUIDE) 1 Gene ral info rmat ion 1 Usi ng th e docu me ntat ion ....... ... .. .... ... .... ... .. ..... .. ..... .. .. ..... .. ... .... ... .... ... .. ..... .. ..... .. .. . 1 Sym b ols a nd con ve ntion s us ed in t he doc um ent ati on .
viii 5 Receiv ing a fa x 30 Receive Modes . ... ......... ....... ....... ....... ....... ....... ......... ....... ....... ....... ....... ........ ....... 30 Choose the corr ect Recei ve Mode ..... ......... ........ ....... ......... ......... ....
ix 9 Photo Capt ur e Cen ter™ : Prin tin g phot os f rom a memor y c ard or U SB Flas h m emory dr ive 50 PhotoCapt ure Center ™ operation s (PHOTO mode) ... ........ ....... ......... ....... ......... 50 Usi ng a m em or y ca rd or USB Fl ash me m ory d ri ve .
x C Men u a nd feat ur es 98 On-screen pr ogramming ....... ......... ......... ......... ......... ....... ........ ....... ......... ......... ... 98 Menu table ....... ......... ......... ......... ......... ....... ........ ....... ......... .....
xi Table of Conte nts (ADVANCED USER’S GUIDE) The Adv anced User’s Guide expla ins the followi ng feat ures and operations . You can view the Adv anced User’s Gui de on the CD-ROM.
xii.
1 1 1 Using the d ocumentation 1 Thank you for buying a Bro ther machine! Reading t he doc umentati on will help you make t he most o f yo ur machin e. Symb ols a nd conv entio ns us ed in the doc umen t ati on 1 The followi ng s ymbol s and conventions ar e used thr oughout the doc um e ntation.
Chapter 1 2 Acces sing the A dva nce d U ser’ s Gui de, Softwar e Us er’s Gui de, Ne twork User’s Guide, a nd Network Glo ssary 1 This B as i c User’s Guide does not cont ain all the inform ation about the machine, s uch as how to use the advanc ed features for Fax, Copy , Photo Capture Ce nter™, Pr inter, Scanne r, PC-Fax, and Network .
Gener al informat ion 3 1 e After the li st o f User’s Guides appe ars, choose th e guide yo u want to read. H ow to f ind S cann ing i ns tru cti ons 1 There are sever al ways you can scan documents.
Chapter 1 4 Acces sing B rother Support (Windows ® ) 1 You can fi nd all the cont acts you will need , such as Web suppor t (Br other Solutio ns Cente r), C ustomer Se rvice and Brother Author ized Servic e Centers in Brot her num bers uu page i and on the CD-ROM.
Gener al informat ion 5 1 Acces sing Brother Support (Ma cintosh) 1 You can find all the contac ts you will need, such as W eb support (B rother Sol ut ions Center) on t he CD-ROM. Double- click the Bro the r Sup port icon. The f ollowing screen will app ear: To do wnload and install New S oft CD Labeler , cli ck New So ft CD L a beler .
Chapter 1 6 Contro l panel ov erview 1 The MFC-J825 DW and M FC-J835D W have the s ame cont rol panel keys. 1 Mode keys: FAX Lets you ac cess FAX mode. SCAN Lets you ac cess SC AN mode. COPY Lets you ac cess COPY m ode. PHOTO Lets you ac cess PH OTO mode.
Gener al informat ion 7 1 4 Stop/Exit Stops an o peration or exi ts the me nu. 5D i a l P a d Use the se keys to di al telephon e and fa x numbers and as a ke yboard for en tering inform ation into the m achine. 6 L C D (Liquid Cry stal Disp lay) This is a Touchscre en LCD.
Chapter 1 8 LCD T ouchs cree n 1 The LCD shows the cur rent machine sta tus when the mac hine is idle. 1 Current Re ceive M ode Lets you s ee the c urrent rec eive mode. Fax (Fa x O nly ) F/T (Fax/Te l) TAD (External TAD) Mnl (Manual ) Note When the Distincti ve Ring featur e is turned o n, the LCD shows D/R .
Gener al informat ion 9 1 Status LED 1 When you turn the machine on, th e statu s LED li ghts up. When the memory card or USB Flash memory drive is being r ead or wri tten to, the status LE D bli nks. When t he machi ne is in Sleep Mode, the status LE D wil l be of f.
10 2 Loadin g paper and other print medi a 2 Note To print on Photo (4" 6") or Photo L (3.5" 5") pape r , y ou must use the pho to bypass t ray. ( See Loadin g photo pape r uu page 14.) Load only one size of p aper and o ne type of paper in the paper tra y at any one t i m e .
Loading p aper 11 2 Note When you are using Legal s ize pap er, press and ho ld the univ ersal guide r elease butt on (1) as you slide out the front of the paper tray. d Fan the stack of paper well to av oid paper jams and mi s feeds. Note Always ma k e sure tha t t he paper is not curled or wrinkled .
Chapter 2 12 f Gently adjust the paper side guides (1) to fit the paper us ing both hands. Make sur e th e paper sid e guides touch the side s of the paper. g Close the output paper tray cover. h Slowly push the paper tray complet ely into t he mac hine.
Loading p aper 13 2 Load in g enve lope s and post cards 2 Abou t envel opes 2 Use envelo pes that weigh fr om 20 to 25 lb (80 to 95 g/m 2 ). Some envelopes need margin setting s to be set in the applicat ion. Make sure you do a test print f irst before printi ng man y envel opes.
Chapter 2 14 b Put env elopes or postcards in the paper tray with the address s ide down and t he leading edge in fi rst as shown in the illus tration. U sing both han ds, gent ly press an d sli de the paper s ide guides (1) and paper leng th guide (2) to fit the size of the envelope s or postcard s.
Loading p aper 15 2 b Press and slid e the paper side guides (1) and paper len gth guide (2) to fit the p aper size . c Put t he photo paper into the photo bypass tray and gently adjust the paper side guides t o the paper. Make sur e t he paper side g uides tou ch the si des of the paper .
Chapter 2 16 d When you hav e fin ished printi ng photos return the phot o bypa s s tray to the Normal printing posit ion. If you do not, you w ill get a No Paper Fed error when you use Le tter or Legal size pa per.
Loading p aper 17 2 Pr in tabl e ar ea 2 The print able ar ea dep ends on t he se ttings in t he applicat ion you a re usi ng. Th e figures below show the unprin table areas on cut sheet paper and env elopes. The machine can pr int in the shaded areas of cut sheet paper only when the B orderless prin t featu r e is avai lable and turn ed on.
Chapter 2 18 Paper settings 2 Pa per Ty pe 2 To get the best print qual ity, set the machine for the t y p e of paper yo u are using . a Pres s Menu . b Pres s a or b to display General Setup . c Pres s General Setup . d Pres s a or b to display Paper Type .
Loading p aper 19 2 Accepta ble paper a nd other print m edia 2 The print quali ty can be affected by the type of paper you use in the machine. To get the best print qualit y for the settin gs you ha v e chosen, a lways set the Paper Ty pe to match the type of paper you load.
Chapter 2 20 Hand ling an d using pr int medi a 2 Store pape r in its ori ginal packaging and keep it seal ed. Keep the pap er flat and away from mois ture, direct sunli ght and heat. Avoid tou c hi ng the shiny (coated) side of photo paper. Loa d ph oto paper with the shiny si de f acing down .
Loading p aper 21 2 Ch oosing the right print m edia 2 P aper ty pe and si z e fo r ea ch ope rat io n 2 Pape r Typ e Paper Size Usage Fax Copy Ph oto Ca pture Pr inter Cut-Sheet Letter 8 1/2 11 in. ( 215 .9 279.4 mm) Yes Yes Yes Yes A4 8 .3 11.
Chapter 2 22 Pap er w eight , thic knes s an d cap acity 2 1 Up to 100 shee ts of plai n pa per 2 0 l b ( 80 g/ m 2 ). 2 For Phot o 4 " 6" pa per and Phot o L 3. 5" 5" pape r, u se t he ph ot o by pass t ray ( i n USA ) or t he ph ot o pap er tra y ( in Ca nada ).
23 3 3 How to load do cu m ent s 3 You can send a fax, m ake co pies, and scan from the ADF (automati c document feede r ) and from the scanner glas s. Using the ADF 3 The ADF can hold up to 15 page s 1 and feeds each sheet indi vidually . Use 24 lb (90 g/m 2 ) paper and always fan t he pages before placing them i n the A D F.
Chapter 3 24 c Adjust the paper guides (1) to fit the width of your doc ument. d Place your document , face down, top edge first in the ADF under neath the guides until t he L CD screen s hows ADF Ready a nd you f eel it t ouch the feed rol l ers. IMPORT ANT DO NOT leave a thic k document on the scanner gla ss.
Loadi ng docume nts 25 3 IMPORT ANT If you are scanni ng a book or thick document , DO NOT slam th e cover d own or press on it. Un sc an nabl e are a 3 The scannabl e area d epends on the settings in the applicat ion you are using. The figures below show unscannabl e areas.
26 4 How to send a fa x 4 The followi ng steps s how ho w to s e nd a f ax. a When t he machi ne is i dle, t he date an d time appear on th e LCD. When you wan t to send a fax, or change fax send or receive s ettings, pre s s the ( FAX ) key t o illumin at e it in b lue.
Sending a fax 27 4 c You c a n change t he fo llowing f ax sendi ng sett ings. Pres s FAX and then press d or c to scr oll through the fax settin gs. When the setting you want is displ ayed, press it and choose your option. (Basic User’ s Guide ) For deta ils abo ut changing t he following fax sendi ng s ett ings, see pages 28 to 29.
Chapter 4 28 St op f ax ing 4 To stop fa x i ng, press St op /E xit . Se tti ng s cann er gl ass s ize f or faxi ng 4 When document s are A 4 size, you ne ed to set the Sc an Size t o A4. If you do not, the bott om portion of t he fa xes wil l be mis sing.
Sending a fax 29 4 j Press Black Start . The mac hine st arts s c a nning t he document and the o utgoing fax appea rs on the LCD. When the fax is display ed, press Menu on the Touchsc reen and the following butto ns will appear. Press the button you wa nt to use to pe rform an op eration.
30 5 Recei ve Mode s 5 C hoose the cor rec t Rece ive M od e 5 The cor rect Receive Mode is determined by the external devic es and telephone subsc riber servic es (Voice Mai l, Distinctiv e Ring, etc.) you will be using on the same lin e as the Brot her machi ne.
Rec eiving a fax 31 5 To set the receive mode follo w the i nstru ctions below: a Press Menu . b Press a or b to disp lay Initial Setup . c Press Initial Setup . d Press a or b to disp lay Receive Mode . e Press Receive Mode . f Press Fax Only , Fax/Tel , External TAD or Manual .
Chapter 5 32 Using Receiv e Modes 5 Some rec eive modes answer automat ically ( Fax Only and Fax/Tel ). Y ou m ay want to cha nge the ring delay before using th ese mode s . (See Ri ng Delay uu p age 33.) Fax O nly 5 Fax Only mo de will aut omatic ally answer every cal l as a fax call.
Rec eiving a fax 33 5 Receiv e Mode s ettings 5 Ring Delay 5 The Ring Delay s ets the number of times t he machine rin gs bef ore it answe rs in Fax Only or Fax/Tel m ode. If you have e x ter nal or extensi on tele phones on t he sam e line as the machine , keep the ri ng delay s e tting of 4 ri ngs.
Chapter 5 34 Ea sy Receiv e 5 I f Easy R ece ive is On : 5 The mach ine can recei ve a fax automat ically, eve n if you answ er the c a ll. When you see Receiving on the LCD or he ar a click on the phone line through th e handset you ar e usi ng, ju s t r eplace the hand set.
Rec eiving a fax 35 5 Usin g Fax P revie w 5 When you receive a fax, you will see a pop- up message on the LCD. (Fo r example: New Fax:01 Press [Fax Pre view] ) a Press Fax Preview . The LC D will display t he new f ax list. Note You can also see your old fa x list by pressing the Old Fax t ab on t he LCD.
Chapter 5 36 Ho w to p r int a fax 5 a Pres s Fax Preview . b Pres s t he fax you want t o view. c Pres s (P rint). If the fax is multipl e pages, go to step d . If the fax is a single pa ge it will st art pri nting. Go to st ep e . d Do one of the following: Press Print All Pages t o p rint all pages of t h e fax.
37 6 6 T elephone s ervices 6 Your mac hine suppo rts the Call er ID and Distinc tive Rin g subscr iber t elephone service s that some tele phone companies offer.
Chapter 6 38 D istin cti ve Ring 6 Dis tinctive Ring is a funct ion of your Brother machi ne that allows a p erson wit h one li ne to recei ve fax a nd voice call s through two diff erent p hone number s on t hat one line.
Telephone services and external de vices 39 6 Note Ring Patte rn #1 is often called Short -Short and is the most c ommonly used. If the rin g patter n you r eceived is not on thi s c hart , plea se call y our tel ephone company and as k for o ne that is shown .
Chapter 6 40 Connecti ng a n extern al TAD (telephone answer ing dev ice ) 6 You may choo se to con nect an ex ternal ans wering device. Howev er, when you have an external TAD on the same t elephone line as the machi ne, t he TAD an swers all cal ls and the mac hine “listens ” for fax c a lling (CN G) tones.
Telephone services and external de vices 41 6 Co nnect ions 6 The external TAD mu s t be plugged int o the jack labele d EXT. Your mach ine cannot work properly if you plug the TAD i nto a wall ja ck (unless you are using Dist inctiv e Ring). a Plug the telep hone line cord from the telepho ne wall j ack int o the j ack labe led LINE.
Chapter 6 42 Multi-li ne conn ecti ons (PBX) 6 We sugges t you ask the compan y who ins talled your P BX to connect you r machi ne. If you hav e a mul ti-line system we suggest you ask t he install er to connect t he unit to the last line on the system .
Telephone services and external de vices 43 6 Usin g ex tern al an d ext ensi on te lephone s 6 Using extensio n telephones If you answer a fax call at an extens ion telephone, y o u can make you r machine receive the fa x by pressi ng the F a x Recei ve Code l 51 .
Chapter 6 44 Ch angin g th e rem ote code s 6 The preset Fax Recei ve Code i s l 51 . The pre s e t Telephone Answer Code is #5 1 . If you want to, you can replac e t hem with your own c ode s . a Pres s Menu . b Pres s a or b to disp lay Fax . c Pres s Fax .
45 7 7 How to dial 7 Ma nual dial in g 7 Press all of the digit s o f t he fax or telephon e number. Speed Dialing 7 a Press . Or, you ca n press ( FAX ) and t he n press Spee d Dial . b Press the number you wan t to c all. You can also display the numbers in alphabet ical order by pressing on LCD.
Chapter 7 46 Storing numbers 7 You can set up your machin e to do the foll owing types of easy dia ling: Speed Dial and Groups for broadcasting faxes . When you dial a Qu ick Dial number, the LCD shows the number . Note If you lose electric al power, the Quic k Di al numbers t hat a re in the m emory will not b e lost.
Dialing and s toring number s 47 7 Chan ging Speed Dial n ames or num be rs 7 You can chang e or del ete a Speed Dial name or number that has already been s tored. a Press . b Press More . c Do one of the following : Press Change to edit the names or num bers.
48 8 How to copy 8 The followi ng steps s how the basic copy oper ation. a When you want to make a copy, pr ess ( COPY ) to ill uminate it in blue. Make sur e you are in COPY mode . The LCD shows : 1 No. of Co pie s Press the nu mber box (1) and e nter the number of c opies you wa nt.
Making c opies 49 8 Copy setti ngs 8 You can change the foll owing c opy se ttings. Pre ss COPY an d then press d or c to scroll through t he c opy setti ngs. Wh en the s etting you want is displayed, press it and choos e your opt ion. (Basic User’s Gui de) For details about chan ging the foll owing copy settings uu page 49.
50 9 PhotoCapture Center™ operations (PHO TO mode) 9 Even i f your machi ne is no t connected to y our comput er, you can print photos dir ectly from digit al camer a m ed ia or a USB Flash memory dri ve. (See Print Images uu page 53. ) You can sca n docu m en ts and s a v e them directly to a me mory ca rd or USB Fl ash memory dri ve.
Pho toCapture C enter™: Pr inting photos from a m emory car d or USB F lash m emory drive 51 9 Getting sta rted 9 Firmly put a memory card or USB Flash memor y drive int o the proper s lot.
Chapter 9 52 IMPORT ANT DO NOT insert a Memory Stick Duo™ i nto the lower SD slot. Doing this m ay cause dam age to t he machi ne. Statu s LED When the mem ory card or US B Flash mem ory d r i ve is bein g read or written to, the st atus LED blink s.
Pho toCapture C enter™: Pr inting photos from a m emory car d or USB F lash m emory drive 53 9 Prin t Imag es 9 View Phot os 9 You can preview your photos on the L CD before you print them. If your photos are large files t here may be a dela y bef ore each photo is displayed on the LCD.
Chapter 9 54 PhotoCapture Center™ print settings 9 You can change the print s e ttings for the next pri nting. These s ettings are temporary , and the machi ne ret urns to its defaul t settings 3 m inutes after p rinting, unless y ou have set the Mode Timer to 2 m inut es or less .
Pho toCapture C enter™: Pr inting photos from a m emory car d or USB F lash m emory drive 55 9 e Press to Media . f Do one of the following : To change t he quality, press d or c to display Quality . Press Quality and choose Color 100 dpi , Color 200 dpi , Color 300 dpi , Color 600 dpi , B/W 100 dpi , B/W 200 dpi or B/W 300 dpi .
56 10 Printing a document 10 The mach ine can recei ve data from your comput er and print it. To print f r om a comput er, in stall t he print er d r i ver. uu Software User ’s Guide : Pr inting (Window s ® ) uu Software User ’s Guide : Printing and Faxi ng (Macint osh) a Install the Brother printer d river on the CD-ROM.
57 11 11 Scanni ng a d ocument 11 There are sever al ways to scan docum ents. Y ou ca n us e th e SCAN key on the machi ne or the scanner driv ers o n your com puter. a To use t he machine as a scanner, install a scanner dri ver. If the machine is on a Network , configure it with a TCP/ IP address.
Chapter 1 1 58 Scann ing using a scanner driv er 11 uu Software User ’s Guide : Scanning a doc um e nt using the TWAIN driver (Window s ® ) uu Software User ’s Guide : Scanning a doc um e nt usin.
59 12 12 Ove rview 12 Your Br other machin e can print on p rintable media, in c luding CD-R/ RW , DVD-R/RW and Blu-ray D isc™. There are thre e ways to print on pr intable media: Print ing by cop ying You can copy the image of an exis ting disc label or a square docum ent, such as a photo, and pri nt t he image o n a printabl e disc.
Chapter 1 2 60 c Make sure that th ere i s over 4 in. (10 cm) of free sp ac e behind the machine. 1 4 in. (10 cm) d Firml y pl ace a pri ntable disc on th e D isc Tra y. Note • Make sure t he dis c is placed print side face up onto the Disc Tray . • Make sure there i s no dir t on t he Dis c Tra y.
61 A A Replac ing the ink cartridges A Your mac hine is equi pped with an ink dot counter. The ink dot counter automatical ly monitor s the lev el of ink in each of the four cartri dges. When t he machin e detect s an ink cartri dge is runni ng out of i nk, the machine will tell you wit h a mess age on the LCD.
62 b Press the l ock releas e lever as shown to release t he cart ridge for the color indica ted on t h e LCD. Remov e the cartrid ge from t he m achine. c Open the new ink cartr idge bag for the color shown on the LCD, and then take out t he ink c artridge .
Routin e maintenan ce 63 A f Gentl y push the back of the ink c artridge marked “ PUSH” until it clicks, and then close th e ink cart r i dge cover.
64 Cleani ng and checking the machi ne A C lea ning the scan ne r A a Unplug the machine fro m the AC power outlet . b Lift the docu m e nt cover (1). Clean the scanner glas s (2) and the white plastic (3 ) with a sof t lint-fr ee c loth moiste ned with a non-flammable gla ss cleaner.
Routin e maintenan ce 65 A Clea ni ng t he p rint head A To maintain good print quality, the machi ne will automat ically clean th e pri nt head when needed.
66 i After t he clea ning procedur e is fi nished, press Color Sta rt . The mac hine st arts printing the Print Qualit y Check Sh eet again and then re turn to st ep e . j Pres s Stop/Exit . If you repeat this procedure at least five times and the pri nt quality is stil l poor , replace the ink cartridge for th e clogged color.
67 B B Error and Ma intenance me ssages B As with any sophi sticated of fice produc t, errors may occ ur and consumable i tems may need to be replaced. If this happens, your machine id ent i fies the pr oblem and shows an error message. The most comm on error and mai ntenance m essages are sh own below.
68 Cannot Detect You insta lled a new ink cartridge too quickly and the mac hine did not dete ct it. Take out the new i nk cartrid ge and re-ins tall it slowly un til it clicks. If you are not us ing Genui ne Brother Innobella™ i nk the m achine may not detect the ink cartridge.
Troubleshoot ing 69 B Disc Jam [Rear] T he disc jammed w hile printing. Make sure there is eno ugh space behind the machine. Lift the sc anner cov er. Gentl y push the Disc Tray tow ard the back of th e machine and remove t he Disc Tra y. (See Disc Tray is jammed at the back of the mac hine uu pa ge 84.
70 Hub is Unusable. A Hub or USB F lash memor y driv e with Hub has been conn ected to the USB direct i nterface. A Hub or USB Flas h memory drive with H ub are not suppo rted. Unplug the devic e from the U SB direct in te rf ac e. Image Too Long. The p roportions of y our photo a re irregular so effec ts coul d not be added.
Troubleshoot ing 71 B Ink Abs orber NearFull The ink absorber bo x or fl u shing box is nearly full. The ink ab sorber box or flushing b ox will nee d to be replac ed soon. Call Brother C ustomer Se rvice or a Brother Authorized Se rvice C enter to have your mach ine serviced.
72 No Paper Fed The Photo B ypass Tray i s in the Photo printing posi tion. Verify that the Photo B ypass Tray is in the Nor mal p rinting posi tion. (Se e ste p d and the Imp ortant note in Loading photo paper uu page 14.) The mac hine is out of pape r or paper is not p roperly load ed in the pa per tray.
Troubleshoot ing 73 B Out of Memory The ma chine's memory is full. If a copy o peration is in proces s Pre ss Stop/Exit and wait until the other oper ations in prog ress finish, and then try ag ain. The me mory car d or USB Flash m emory drive you are using d oes not have enough free space to scan the docu ment .
74 Unable to Clean XX Unable to Init. XX Unable to Print XX Unable to Scan XX The mac hine has a mechan ical problem. — OR — A foreign object suc h as a paper clip o r ripped paper is in the ma chine. Open the scanner cov er and r emove any forei gn objects and paper sc raps from i nside the machi ne.
Troubleshoot ing 75 B Error animation B Error animat ions displa y ste p-by-step instruct ions when paper gets jammed. Y o u can read the steps at your own pace by pressing c to see the next s tep and d to go backward. Tran sfer ri ng you r faxe s or Fa x Jour na l re por t B If the LCD shows: Unable to Clean XX Unable to Init.
76 Tran sf err in g the Fa x Jou r nal re po rt to an othe r fax mac hine B If you have not set up your Station ID , y o u can not enter fax transfer mode . ( uu Q u ic k Se t up Gu i de: Set y our Station ID ) a Pres s Stop/Exit to inte rrupt t he error t em p or ari l y.
Troubleshoot ing 77 B Docum ent is ja mmed insid e the A DF uni t B a Take out any pape r from the ADF that is not j ammed. b Lift the docum ent cover. c Pull the j ammed do c umen t out t o the le ft. d Close the docum ent cover. e Press Sto p/Exit .
78 c Pull out the jamm ed paper (1 ). d Lift the Jam Clear fl ap, and remove the jammed paper. e Push the pap er tr ay firmly back int o the machine. f While holdi ng the paper tray in place, pull out the paper support until it clicks, and then unfol d the paper s upport flap.
Troubleshoot ing 79 B c Pull the j ammed paper out of the machine. d Close the Jam Clear Cover . Make sure the cover is c l osed properly . e Re-conne ct the power cord. Pa per is jamm ed a t th e fro nt and b ack of t h e ma chin e B If the LCD shows Paper Jam [Front,Rear] , follow thes e steps : a Unplug the machine f r om the AC power outlet .
80 d Lift the Jam Clear fl ap, and remove the jammed paper. e Open t he Jam Clear Cover (1) at the back of the machine. f Pull the j am med paper out of the machine.
Troubleshoot ing 81 B IMPORT ANT • If the paper is jammed under the pri nt head, unpl ug the m achine from the power source, and t hen mov e the print he ad to ta ke o ut the pap er. • If the pri nt head is in the right corner as shown in the illus tration, you cannot move it.
82 c Open t he Disc Guide. d Using both han ds , grasp t he plastic tab s on both sides of the mach ine and lift the scanner co v e r (1) to t h e open posi tion. Move t he print head (i f necessary) t o take out any paper r emaining in thi s area. M ake s ure that j ammed pap er is not left in t he corners of th e m achi ne ( 2 ) and (3).
Troubleshoot ing 83 B f Close the Disc Guide. g Using both ha nds, grasp t he plastic ta bs on both sides of the machine and gent ly close th e scanner cov er. h Push the paper tray firmly back int o the machine. i While holdi ng the paper tray in place , pull out the paper support until it clicks, and then unfo ld the paper support flap .
84 Disc Tra y is ja mme d at t h e back of th e machine B If the LCD shows Disc Jam [Rear] , foll ow these s teps: a Unplug the machine fro m the AC power outlet .
Troubleshoot ing 85 B f Using both ha nds, grasp t he plastic ta bs on both sides of the machine and gent ly close th e scanner cov er. g Close the Disc Guide.
86 Troubleshooting B IMPORT ANT For technic al help, you must call the count ry where you bought the machine. Calls must be made from with in th at country. If you think there is a prob lem wi th your machine, check the char t below and follow the troubl eshoot ing tips.
Troubleshoot ing 87 B P oor pri nt q ualit y. Ch eck t he pri nt qual ity. ( See Ch eck in g the print qual it y uu pa ge 65. ) Make sure th at the Me di a T yp e settin g in th e printe r driver or the Paper Typ e sett ing in the mac hine ’s me nu m atch es the t ype of pape r y ou ar e usin g.
88 The m achi ne prin ts dens e li nes on th e page . Che ck Re ver se Ord er in the Basi c tab of the prin ter dr iver . The print outs are wri nkl ed. (W indows ® us ers) In th e print e r driv er Ad vanced tab, click Co lor Se ttings , and unch eck Bi-Directio n al Pri nting .
Troubleshoot ing 89 B I nk is sm udge d or r unni ng w hen us ing glos sy p ho to pa per. Mak e sur e to ch eck t he f ron t and b ack of the p aper . Plac e t he glo ssy sur fac e (p ri nti ng s urf ace) face down. (Se e Paper Type uu page 1 8. ) If you us e gl ossy pho to pa pe r, make sure t hat the pa pe r type s ett ing is c orr ect .
90 Re ceivin g Fa xe s Dif ficulty Sugg estion s Ca nnot rece ive a fa x. Make sur e y our mach in e has a d ial to ne b y pr ess ing th e Hook ke y. If yo u hear stat ic or in terf ere nce on you r fa x line, pleas e co ntac t you r loc al te leph one com pany .
Troubleshoot ing 91 B Ca nnot rece iv e a f ax. (c ont inu ed) If you ar e usi ng a telep ho ne ans w ering m ach ine ( Exte rnal TAD mo de) on the sam e lin e as th e Bro the r mach ine, ma ke sur e your answ erin g mac hi ne is s et up correctl y. (See Con ne cting an ex ter nal T AD (t elep hone an swer ing dev ic e) uu page 40 .
92 Sendi n g Faxe s Dif ficulty Sugg estion s Ca nnot send a fa x. Ch eck al l li ne c or d con nec tions . M ake sur e th e tele ph one lin e co rd is plug ged i nto the tele phon e w all jack an d the L INE ja ck o f th e mac hine . Make sure th at the FAX ke y is illu minat ed.
Troubleshoot ing 93 B Cus tom featur es on a singl e line. If you have Cal l Waitin g, Ca ll Waiti ng/Calle r ID, Vo ice Mai l, an alarm s ystem o r ot her cu st om f eat ur e on a si ngle te leph one l ine with you r ma ch ine, it m ay c rea te a pro blem s end ing or re ceivin g faxe s.
94 So ftwar e Dif ficult ies Dif ficulty Sugg estion s Cannot inst all sof tware or print. (W indows ® us ers onl y) Run the Repa ir MFL- Pro Sui te pro gram o n the CD- ROM. This progra m will re pai r and r eins t all the soft war e. “De vic e Bus y” Mak e s ure th e mac hin e is not show ing an e rro r mes sag e on th e LC D.
Troubleshoot ing 95 B The n et work sc an ning feat ure doe s not w ork . (Win dows ® us ers) It is necessa ry to c onf igure th e third-p arty Secu rity/Fire wall So f tware to a llow Net work sc an ning .
96 Dial T one B Setti ng the dial tone to Detecti on w ill shorten the dial de tect pau se. a Pres s Menu . b Pres s a or b to disp lay Initial Setup . c Pres s Initial Setup . d Pres s a or b to disp lay Dial Tone . e Pres s Dial Tone . f Pres s Detection or No Detection .
Troubleshoot ing 97 B Mac hine In formation B Ch ec king the seri al n um b er B You can see the m achine’s serial number on the LCD. a Press Menu . b Press a or b to disp lay Machine Info.
98 C On-scr een programming C Your mac hine is designed to be easy to oper ate with LCD on-screen pr ogramming usi ng the menu but tons on the To uchscreen. Use r -f riendly programming hel ps you take full adv antage o f all the menu selections your machine has to offer.
Menu and featur es 99 C Menu table C The menu table will hel p you unde rstand the menu select ions and options that are found in t he machine' s progra m s.
100 General S etup (C ontinu ed ) Auto D ayligh t — On Off * Change this setting to On if y ou wa nt the ma ch in e to chan ge aut om atic ally fo r Day light Sa ving Ti me. See . LCD Se ttings Backlight Light * Med Dark Yo u can ad ju st th e bri ghtn es s of the L C D back light .
Menu and featur es 101 C Fax (Co ntinu ed ) Setup R eceive (Co nti nu ed) Aut o Reduc tion On * Off Redu ce s the s ize of incom ing f axes. See . Memo ry Re ce ive Off * Fax Forward Paging Fax Storag.
102 Fax (C ontinu ed ) Miscel laneou s Mem Secur ity — P rohibi ts m ost f unct ion s excep t r ece iving faxes into me m ory. See . Distincti ve Of f * Set ( On ) Us es t he t ele phone com pany 's Dis tinct ive Rin g sub scribe r se rvic e to re gi ster t he ri ng p att ern with the machin e.
Menu and featur es 103 C Ne twor k me nu C Leve l 1 Lev el 2 Le vel3 L eve l4 Op ti on s Des cri ptio ns P a ge Network Wired LA N TCP/IP BOOT Meth od Au to * Static RARP BOOTP DHCP Choos e the BOOT method that be st sui ts your need s. See . IP Addres s [0 00 -255 ].
104 Network (C ontinu ed ) Wired L AN (Con ti nu ed) Ethernet — A uto * 100B-F D 100B-H D 10B-FD 10B-HD Ch oose s t he Eth ern et link mode. See . MAC Addres s — — You can se e yo ur ma chine ’s MA C addr ess. WLAN TCP/IP BOOT Met hod A uto * Static RARP BOOTP DHCP Ch oose s t he BOOT method tha t best su its your need s.
Menu and featur es 105 C Network (Co ntinu ed ) WLAN (Co nti nu ed) TCP/IP (Co ntinu ed ) APIPA On * Off Automati cally allo cates t he IP addr ess f rom th e link -lo cal ad dres s ra nge. See . Set up Wiz ard — — You c an ma nual ly co nfigu re yo ur pri nt serv er fo r a wire less ne tw ork.
106 Menu (con t in ue d) C Network (C ontinu ed ) Net work Re set ———R e s t o r e a l l net wor k setti ngs to fa ctory def ault. See . Level1 Level2 Level3 Options Description s Page Print Rep orts T ransm ission — — P rints these lists an d reports.
Menu and featur es 107 C Initial Se tup (Co ntinu ed ) Compati bility — Hig h * Normal Ba sic(for Vo IP) Adju sts the mode m spe ed to he lp re sol v e t ran smi ssi on pr obl ems . 96 Reset Network — R esets t he pr int s erv er back to its factory defa ult setti n gs, suc h as the pas sw or d and IP add res s inf ormation.
108 FAX ( ) C Level1 Level2 Level3 Options Description s Page Call Hist ory O utgoing Cal l Send a fa x — You can ch oose a num ber f rom t he Outg oi ng Ca ll h isto ry and t hen se nd a fax to it, a dd it to Speed Dia l, or delete it. See . More Add to Speed Dial Delete Cal ler ID hist.
Menu and featur es 109 C Advanced Settings Broadca sting Add N umber — Yo u ca n send the sa me fax mes sag e to m ore tha n one f ax num ber . See .
110 SCA N ( ) C Level1 Optio n1 Op t ion2 Op tion3 Desc riptions P age to File — — — You can scan a blac k & whit e or a color docu m ent into yo ur co mpu ter.
Menu and featur es 111 C to Email — — — You ca n sc an a bl ack & w hit e or a co lo r docu men t in to you r E-m a il appl ic ation. See . to OCR (Ava ilable after Presto ! Page Ma na ger i s downlo aded fo r Ma ci ntos h u sers . Se e Acces sing B roth er Supp ort (M aci nt osh) uu page 5.
112 COPY ( ) C Level1 Level2 Level3 Options Description s Page Quality —— Fa st Normal * Best Choos e the Cop y resolu tion for th e next copy. See . Paper Typ e —— Pl ain P aper * Inkjet Paper Brother BP71 Brother BP61 Other G lossy Transpa rency Ch oos e t he pa per typ e that matc he s t he pa pe r in the t ray .
Menu and featur es 113 C Density —— Ad just s the den sit y of co pi es. See . Stack/Sort —— Sta ck * Sort You ca n ch oose to sta ck or sor t m u ltip le c op ie s. Page Layout —— Off (1in1 ) * 2in1(P) 2in1(L) 2in1 (ID ) 4in1(P) 4in1(L) Poster ( 2x1) Poster ( 2x2) Poster ( 3x3) You can ma ke N in 1 , 2 i n 1 ID , or Po ster co pi es.
114 Wa termar k Copy Setti ngs C Opt ion 1 Optio n2 Opt ion 3 Optio n4 De scri pti ons Page Edit Template T ext — CONFIDE NTIAL * DRAFT COPY Uses a t emp late to plac e text in to yo ur do cum ent as a Watermark.
Menu and featur es 115 C Use Image Sc an (Set watermark docu me nt an d pre ss Start .) Transparen cy -2 -1 0 * +1 +2 You ca n cho os e th e level of tra nsp are ncy of the watermark a s you scan i t fro m a pa per d oc ume nt.
116 PHO TO ( ) C Level1 Level2 Level3 Options Description s Page View Photo(s) (Print All Photos) ( Auto Correct ) See the pri nt setting s in th e fo llow ing ta ble. You ca n pr int al l ph oto s i n your memory card or USB Flash memory dri v e. 53 ( Slide S how ) The machine start s a Slide Show of your photos.
Menu and featur es 117 C Pr int Sett ings C Index Prin t In dex Sheet 6 Images/L ine 5 Images/L ine Se e the prin t sett ings in th e fo ll owi ng ta bl e. You c an pri nt a thu mbn ail page . See . Print P hotos — Y ou c an pr int an indi vidu al i ma ge.
118 Contrast (Do es n ot ap pear when E nhance is chos en .) — — A djusts t he co ntrast . See . True2Life (Do es n ot ap pear when E nhance is chos en .) On Off * White Bal ance A djust s the hue of the whit e areas . Sharpness E nh anc es t he d et ail of the im age.
Menu and featur es 119 C Speed Dial () C S et New Defaul t Print Q uality Paper T ype Paper S ize Brightn ess Contras t True2Li fe Croppin g Borderl ess Print D ate — — Yo u can sa ve y our print se tti ngs as t he d ef ault setti n gs. See . Factory Re set — — — Yo u can r est ore a ll the setti n gs to factory setti n gs.
120 Call His tory () C Fax Prev iew C Ink () C Level1 Level2 Level3 Options Description s Page Call Hist ory O utgoing Cal l Send a fa x — You can ch oose a num ber f rom t he Outg oi ng Ca ll h isto ry and t hen se nd a fax to it, a dd it to Speed Dia l, or delete it.
Menu and featur es 121 C Disc C Level1 Level2 Level3 Options Descrip tions Page Disc Copy f rom dis c — — Yo u ca n print on pr int able me di a, in clud in g CD- R/RW, DVD-R/RW and B lu-ra y Dis c™ . See . Cop y f rom photo —— Pri nt from card —— See S oft war e Us er’ s Gui de.
122 Entering T ext C When you ar e setti ng certain menu select ions, you may need to enter text int o the machine. Press to cycle between letters, numbers and special characters. By pressi ng the proper button rep eatedly, you can access the char acter you want.
123 D D Genera l D Note This c hapter prov ides a sum mary of the machine s’ specif ications . For additional s pecificat ions visit http:/ /www.br other.com/ for detail s. 1 Me asur ed d i agona lly. 2 Me asur ed w hen the m ach ine is con nec ted to the U SB i nte rface.
124 1 Noi se de pe nds on prin tin g cond iti ons. 2 Usi ng st an dar d 17 lb to 24 l b pape r. 3 Usi ng either BP 60 MP LTR o r XE RO X42 00 20 lb p aper , te mpe ratur e 68 - 78 .8 F (20 - 2 6 C), hu m idi ty 40 - 50% wi thout cond en sati on.
Sp ecifications 125 D Prin t medi a D 1 For gloss y pa per or tra nspar e ncie s, re mo ve prin ted pa ge s fr om the ou tput pa pe r tray imme di ate ly af ter th ey exi t the mac hin e to a void sm udgi ng. 2 Use only t ran spar enci es re com men de d for in kjet print ing.
126 Fax D 1 “Pages” re fers to the “ITU-T T est Chart #1” (a typical business le tter, Standard resolutio n , MMR code). Speci fications and print ed m ater ia ls a re subj ect to chan ge w it hout pri or no tice . Com pa tib il ity ITU-T Super Group 3 Modem Speed A u tomatic F allback 33,600 bps Sc anni ng W idth 8.
Sp ecifications 127 D Copy D Color/ Black Yes/Yes Copy Width Max. 8.26 in. (210 mm) Mul tip le C opie s Stac k s/ Sorts up to 99 pages Enlarg e/Reduce 25 % to 4 00% (in i ncrements of 1%) Resol ution .
128 PhotoCapture Center™ D 1 Me mory car ds, a da pte rs and USB Fla sh me mo ry dr ive are no t includ ed . 2 USB 2. 0 St anda rd USB Mas s St or age sta nda rd f rom 16 MB to 32 GB Su pport for mat: FAT 12/FA T1 6/FAT3 2/ exFAT 3 Pr ogr essiv e JPE G fo rmat is not su pp orted .
Sp ecifications 129 D PictBridge D Co mpa tib ilit y Suppor ts t he Camera & Imagin g Product s Associat ion PictBridge standard CIPA DC- 001. Visit http: //www.
130 Scann er D 1 Wind ows ® XP i n thi s Use r’s Gu id e inc lud es Wi ndows ® XP Home Edi tion, Win dows ® X P Prof ess iona l, an d Wind ow s ® XP Pr ofess iona l x64 Ed itio n. 2 For the l ate st driv er up da tes for the M ac O S X y ou ar e us ing, vi sit us at http:// sol utio ns.
Sp ecifications 131 D Printer D 1 Wh en th e Bor der less feat ure is set to On. 2 See Pa per type and si ze f or e ach op erat io n uu pa ge 21. 3 When prin ting on l etter s i z e p aper. 4 For det ailed s p ec ificati ons visi t http:// www.brot her.
132 Interfac es D 1 You r m achi ne ha s a USB 2.0 Hi -S peed inte rf ace. The m ach ine can also be conn ec ted to a c omp ute r th at h as a U SB 1. 1 int erf ace.
Sp ecifications 133 D Computer requ irements D SUPPORTED OPERATING SYST EMS AND SOFTWARE FUNCTIONS Comput er Platform & Op erating Syste m Version Suppo r ted PC S oftw are Fun ct ions PC Interfac.
134 Consuma ble items D Ink The m a c h ine uses individ ual Black, Yell ow, Cyan and Magenta ink cart ridges that are separ ate from the p r i nt head assembly.
Sp ecifications 135 D Network (LA N) D Note For more inf ormation about the Netwo rk specific ations, see the Network Us er’s Guide. 1 See the C omp ute r Re qu irem ents cha rt on pa ge 133.
Index 136 E A Acces sories and supplie s . .. ..... .. ..... .. ... .... .. i i ADF ( automat ic docume nt feeder ) .... ... .. .. 23 Answeri ng machi ne (TA D) ..... .. .. ..... .. ... .... 40 conn ecting . .. ..... .. ..... .. ... .... ... .. ..... .
137 E F Fax codes changing . ... .... ... .... ... .. ..... .. ..... .. .. ..... .. .... 4 4 Fax Receive Code ... .... ... .... ... .. ..... . 3 4 , 43 Telephone Ans wer Co de .. .. ..... .. ..... .. ... . 43 using ... .. ..... .. ..... .. .. ..... ..
138 P Pape r .... .. ..... .. ... .... ... .... ... .. ..... .. .. ..... 1 9 , 125 capa c i ty ... .. ..... .. ..... .. .. ..... .. ..... .. ... .... ... .. .. 22 loading .... .... ... .... ... .. ..... .. ..... .. .. ..... .. 10 , 13 loading envelopes and pos tcards .
139 E T TAD (telephone ans wering devi ce), external .. .. ..... .. ..... .. .. ..... .. ... .... ... .... ... . 30 , 40 connecti ng . .. ..... .. ..... .. .. ..... .. ..... .. ... . 40 , 41 receive m ode .... .. ..... .. ..... .. .. ..... .. ..... ..
Brother Internat ional Corp oration 100 Somerset Co rporate B oulevard P.O. Box 6911 Bridgewater, NJ 08807-09 11 USA Brother Intern ational C orporation (Canada) Ltd. 1 rue Hôtel de Ville , Dollard-des -Ormeaux, QC, Cana da H9B 3H6 Visi t us on the Worl d Wide Web http ://www .
Ein wichtiger Punkt beim Kauf des Geräts Brother MFC-J835DW (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Brother MFC-J835DW noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Brother MFC-J835DW - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Brother MFC-J835DW reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Brother MFC-J835DW erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Brother MFC-J835DW besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Brother MFC-J835DW verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Brother MFC-J835DW. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Brother MFC-J835DW gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
