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NETWORK USER’S GUIDE Multi-Protocol On-board Ethernet Print Server and Wireless (IEEE 802.11b/g) Ethernet Print Server HL-5350DN HL-5370DW HL-5380DN Please read this manual thorough ly before using the mach ine. Keep the CD-ROM in a convenient place so you can use it quickly if you need to.
i Symbols used in this guide We use the following icons throughou t this User’s Guide: Trademarks Brother and the Brother logo are registered trade ma rks and BRAdmin Light and BRAdmin Profe ssional are trademarks of Brother Industries, Ltd.
ii Compilation and publication notice Under the supervision of Brother Industries Ltd., t his manual has been compiled and published, covering the latest product’s descript ions and specifications. The contents of this manual and th e specifications of this product are subje ct to change without notice .
iii Brother numbers IMPORTANT For technical and operat ional assistance, you must ca ll the country where you purchased the machine. Calls must be made from within that country. For Customer Service Service center locator (USA) For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).
iv Internet address Brother Global Website: http://www.brother.com/ For Frequently Asked Questions (FAQs), Product Support, Driver Updates and Utilities: http://solutions.brother.com/ Ordering accessori es and supplies In USA 1-877-5 52-MALL (1-877-552-6255) 1-800-947-1445 (fax) http://www.
v Table of Contents 1 Introduction 1 Overview ............... ............. ................ ................ ................ ............. ................ .......................... ................ .1 Network features ................ ............
vi Confirm your network environment .......... ............. ... ............. ................ ................. ............ ........... ........... 24 Connected to a comp uter with an access point in the networ k (Infrastructure mode) .............
vii 6 Wireless configuration using the one- push wireless settin g mode (For HL-5370DW) 90 Overview ............... ............. ................ ................ ................ ............. ................ .............. ............ ...........
viii Printer driver already installed .................. ................ ................ ................ ................ ............. ....... ...132 Other sources of information ... ................... .... ......... ................. ...........
ix Wireless setup problems ................ ................ ................ ............. ................ ................ .......... . .........176 Wireless connection problem ... ................... ............. ................ ................
1 1 1 Introduction1 Overview 1 Your Brother machine can be shar ed on a 10/100 MB wired or IEEE 802.11b/802.11g wireless Ethernet network using the internal network print server.
Introduction 2 1 Network features 1 Your Brother machine has the follo wing basic network functions. Network print ing 1 The print server provides printing services for Windows ® 200 0/XP/XP Professional x64 Edition, Windows Vista ® and Windows Server ® 2003/2008 supporting TCP/IP protoc ols and Macintosh supporting TCP/IP (Mac OS X 10.
Introduction 3 1 Web BRAdmin (for Windows ® ) 1 Web BRAdmin is a utility for managing network connected Brother devices on your LAN and WAN. This utility can search for Brother products on your network, view the status and configure th e network settings.
Introduction 4 1 Types of network connections 1 Network connection example 1 Peer-to-Peer printing using TCP/IP 1 In a Peer-to-Peer environment, each compute r directly sends and receives data to each device . There is no central server controlling file access or printer sharing.
Introduction 5 1 Network Shared printing 1 In a Network Shared environment, e ach computer sends d ata via a centrally controlled computer. This type of computer is often called a “Server” or a “Print Server”. Its job is to control the printing of all print jobs.
Introduction 6 1 Wireless network connection examples (For HL-5370DW) 1 Connected to a computer wi th an access point on the netw ork (Infrastructure mode) 1 This type of network has a central access point at the heart of the network. The access point can also act as a bridge or a gateway to a wired network.
Introduction 7 1 Protocols 1 TCP/IP protocols and funct ions 1 Protocols are the standardize d sets of rules for tra nsmi tting data on a ne twork. Protocols allow users to gain access to network connected resources. The print server used on th is Brother product supp orts the TCP/IP (Transmission Control Protocol/Internet Protocol) protocols.
Introduction 8 1 WINS 1 Windows Internet Name Service is an in formation providing service for the NetBIOS n ame resolution by consolidating an IP address and a NetBIOS name that is in the local network. LPR/LPD 1 Commonly used printing protocols on a TCP/IP network.
Introduction 9 1 Web services 1 The Web Services protocol enables Wind ows Vista ® users to install the Brother printer driver by righ t-clicking the machine icon from the Network folder. See Installation when using Web Se rvices (For Win dows Vista ® users) on page 185.
10 2 2 Configurin g your machine for a network2 Overview 2 Before using your Brother machine in a network environm ent, you must install the Brother software and also configure the appropriate TCP/IP netwo rk settings on the machine itse lf. In this chapter, you will learn the basic steps required to print ove r the network using TCP/IP protocol.
Configuring your machine fo r a network 11 2 Using BOOTP to configure the IP address on pag e 179 Using RARP to configure the IP ad dress on page 180. If you do not have a DHCP/BOOTP/RAR P server, t he Automatic Private IP Addressing (APIPA) p rotocol will automatically assign an IP address from the range 169.
Configuring your machine fo r a network 12 2 Step by step chart 2 a Configure the TCP/IP settings. b Change the print server settings. o Configure the IP address i See page 13 o Configure the subnet m.
Configuring your machine fo r a network 13 2 Setting the IP address and subnet mask 2 Using the BRAdmin Lig ht utility to conf igu re your machine as a network printer 2 BRAdmin Light 2 The BRAdmin Light utility is designed for init ial setup of the Brother n etwork connected devices.
Configuring your machine fo r a network 14 2 c Double-click the unconfigured device. Note • If the print server is set to its factory default sett ings (if you don’t use a DHCP/BOOTP/RARP server), the device will appear as Unconfigured in the BRAdmin Light utility screen.
Configuring your machine fo r a network 15 2 Using the control panel to configur e your machine for a network (For HL-5380DN) 2 You can configure your machine for a network using the control panel NETWORK menu. See NETWORK menu (For HL-5380DN) on page 111.
Configuring your machine fo r a network 16 2 Changing the print server settings 2 Note For wireless network users, you need to configure the wireless settings to ch ange the print server settings. See Configuring your machine for a wireless network (For HL-5370DW) in Chapter 3.
Configuring your machine fo r a network 17 2 a Start the BRAdmin Professional 3 utility (from Windows ® 2000/XP, Windows Vista ® or Windows Server ® 2003/2008), by clicking Start / All Programs 1 / Brother Administrator Utilities / Brother BRAdmin Professional 3 / BRAdmin Professional 3 .
18 3 3 Configur ing your ma chine for a wirele ss network (For HL-5370DW) 3 Overview 3 To connect your printer to your wireless netw ork, you need to follow the steps in th e Quick Setup Gui de or the Network User’s Guide . We recommend that you use the Brother installer application on the CD-ROM which we have provided with the printer.
Configuring your machine for a wireless network (For HL-5370DW) 19 3 Wireless network terms and concepts 3 If you want to use your machine in a wireless network you must configure the machine to match the settings of the existing wireles s network.
Configuring your machine for a wireless network (For HL-5370DW) 20 3 WPA-PSK/WPA2-PSK Enables a Wi-Fi Protected Access Pre-shared Ke y (WPA-PSK/WPA2-PSK), which enables the Brother wireless machine to associate with access points using TKIP for WPA-PSK or AES for WPA-PSK and WPA2-PSK encryption (WPA-Personal).
Configuring your machine for a wireless network (For HL-5370DW) 21 3 Network Key 3 There are some rules for each security method: Open System/Shared Key with WEP This key is a 64-bit or 128-bit value that mu st be entered in an ASCII or hexade cimal format.
Configuring your machine for a wireless network (For HL-5370DW) 22 3 Step by step chart for wireless network configuration 3 For Infrastructure mode 3 a Confirm your network environment. (See page 24.) b Confirm your wireless network setup method. (See page 25.
Configuring your machine for a wireless network (For HL-5370DW) 23 3 For Ad-hoc mode 3 a Confirm your network environment. (See page 24.) b You need to configure the wireless network settings by using the Brother installer application. c Configure your machine for a wireless n etwork.
Configuring your machine for a wireless network (For HL-5370DW) 24 3 Confirm your network environment 3 Connected to a computer with an acces s point in the network (Infrastructure mode) 3 1) Access p.
Configuring your machine for a wireless network (For HL-5370DW) 25 3 Confirm your wireless network setup method 3 There are three methods to configure your wireless network ma chine. Use the Brother installer application on the CD-ROM (recommended). Use the one-push wireless setting mode or use the PIN Method of Wi-Fi Protected Setup.
Configuring your machine for a wireless network (For HL-5370DW) 26 3 Configuration using the one-push wire le ss setting mode to configure your machine for a wireless networ k (Infrastructure mode onl.
Configuring your machine for a wireless network (For HL-5370DW) 27 3 Configuration using the PIN Method of Wi -Fi Protected Setup to configure your machine for a wireless networ k (Infrastructure mode only) 3 If your wireless access point (A) supports Wi-Fi Prot ected Setup, you can also configure using the PIN Method of Wi-Fi Protected Setup .
Configuring your machine for a wireless network (For HL-5370DW) 28 3 Configure your machine for a wireless network 3 Using the Brother installer applicatio n on the CD-ROM to co nfigure your machine f.
29 4 4 Wireless co nfiguratio n for Windows ® using the B rother automatic installer application (For HL-5370DW) 4 Configuration in Infrastructure mode 4 Before configuring th e wireless settings 4 I.
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 30 4 If you are using Windows ® Firewall or a firewall function of a nti-spyware or antivirus applications, temporarily disable them. Once you are sure that y ou can print, configure the software settings following the instructions.
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 31 4 Configure the wireless settings 4 a Make sure that the power cord is plug ged in. b Turn on the machine and wait until the machine is in the Ready state.
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 32 4 Note For Windows Vista ® , when the User Account Control screen appears, click Allow . g Choose Wireless Setup and Driver Install (Recommended) or Wireless Setup Only , and then click Next .
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 33 4 i Choose With cable (Recommended) and then click Next . j Connect the Brother wireless device to your a ccess point using a network cable and click Next .
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 34 4 k Choose the machine you wish to con figure, and click Next . If the list is blank, check if the access point and the machine are powered on, and then click Refresh .
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 35 4 • If your access point is set to not broadcast the SSID you can manually add it by clicking the Add button. Follow the on-screen instructions for entering t he Name(SSID) and then click Next .
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 36 4 n If your network is configured for Authentication and En cryption, the following screen will appear.
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 37 4 o Click Next . The settings will be sent to your machine. Th e settings will remain unchanged if yo u click Cancel . The Network Configuration pag e will be printed.
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 38 4 p Check the printed Network Configuration page. Choose the status a s it is shown for the Wireless Link Status on the Network Configuration page.
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 39 4 r Disconnect the network cable between your access poin t (hub or router) and the machine, and click Ne xt or Finish . You have completed the wireless setup.
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 40 4 Configuration using the auto matic wireless (one-push) method 4 If your wireless access .
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 41 4 Configure the wireless settings 4 a Make sure that the power cord is plug ged in. b Turn on the machine and wait until the machine is in the Ready state.
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 42 4 Note For Windows Vista ® , when the User Account Control screen appears, click Allow . g Choose Wireless Setup and Driver Install (Recommended) or Wireless Setup Only , and then click Next .
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 43 4 i Confirm the on-screen message and click Ne xt . j Press the wireless setup button located at the back of the machine for less than 2 seconds as shown in the illustration below.
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 44 4 m Wait until the Status LED of your machine indicates Conne cted . The Status LED will turn on for 5 minutes. (See the table below) This indication means th e machine has successfully co nnected to your access point/router.
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 45 4 n Click Next or Finish . You have completed the wireless setup. If you chose to install the printer driver in step g , Go to the next step.
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 46 4 Configuration in Ad-hoc mode 4 Before configuring th e wireless settings 4 IMPORTANT The.
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 47 4 Configure the wireless settings 4 a Make sure that the power cord is plug ged in. b Turn on the machine and wait until the machine is in the Ready state.
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 48 4 Note For Windows Vista ® , when the User Account Control screen appears, click Allow . g Choose Wireless Setup and Driver Install (Recommended) or Wireless Setup Only , and then click Next .
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 49 4 i Choose Without cable (Advanced) and then click Next .
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 50 4 Note To confirm the wireless setting is enabled, check th e text to the right of IEEE 802.11b/g in the Node Type section on the Network Configuration page.
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 51 4 l To communicate with the un-configured wirele ss mach ine, temporarily change the wireless settings on your computer to match the machine’s default setti ngs shown on this screen.
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 52 4 m Choose the machine you wish to con figure, and click Next . If the list is blank, check if the machine is powered on, and then click Refresh .
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 53 4 Note • If the list is blank, check if the machine is within range for wireless communication. Th en, click Refresh . • If your target Ad-hoc network does not appear on the list, you can manually add it by clicking the Add button.
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 54 4 p If your network is configured for Authentication and En cryption, the following screen will appear.
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 55 4 q Click Next . The settings will be sent to your machine. Th e settings will remain unchanged if yo u click Cancel . The Network Configuration pag e will be printed.
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 56 4 r Check the printed Network Configuration page. Choose the status a s it is shown for the Wireless Link Status on the Network Configuration page.
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 57 4 t To communicate with the configured wireless device, yo u must configur e your computer to use the same wireless settings.
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 58 4 Installing the printer driver 4 IMPORTANT • DO NOT try to cancel any of th e screens durin g this installation.
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 59 4 c Choose Search the network for devices and choose fro m a list of discovered devices (Recommended) . Or enter yo ur printer's IP address o r its node name.
Wireless configuration for Wi ndows ® using the Brother automatic inst aller application (For HL-5370DW ) 60 4 e Click Finish . Note • If you want to register your product on-line, check On-Line Reg istration . • If you do not want to set your printe r as Default printer, uncheck Set as Default Printer .
61 5 5 Wireless Configuratio n for Macintos h using the Brot her install er applicati on (For HL-537 0DW)5 Configuration in Infrastructure mode 5 Before configuring th e wireless settings 5 IMPORTANT .
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 62 5 If you are using a firewall function of anti-spyware or antiviru s applications, temporarily disable them. Once you are sure that you can print, configu re t he software settings following the instruction s.
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 63 5 Configure the wireless settings 5 a Make sure that the power cord is plug ged in. b Turn on the machine and wait until the machine is in the Ready state.
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 64 5 g Choose Wireless Setup and Driver Install (Recommended) or Wireless Setup Only , and then click Next . h Choose Step by Step install (Recommended) and then click Next .
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 65 5 j Connect the Brother wireless device to your a ccess point using a network cable and click Next . k Choose the machine you wish to con figure, and click Next .
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 66 5 l The wizard will search for wireless networks available from yo ur mach ine. Choose the access point you wish to associate the machine with, and then click Next .
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 67 5 m If your network is not configured for Authentica tion and Encryption, the following screen will appear. To continue configuration, click OK and go to o .
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 68 5 o Click Next . The settings will be sent to your machine. Th e settings will remain unchanged if yo u click Cancel . The Network Configuration pag e will be printed.
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 69 5 p Check the printed Network Configuration page. Choose the status a s it is shown for the Wireless Link Status on the Network Configuration page. Click Ne xt .
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 70 5 r Disconnect the network cable between your access poin t (hub or router) and the machine, and click Ne xt or Finish . You have completed the wireless setup.
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 71 5 Configuration using the auto matic wireless (one-push) method 5 If your wireless access point/router .
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 72 5 Configure the wireless settings 5 a Make sure that the power cord is plug ged in. b Turn on the machine and wait until the machine is in the Ready state.
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 73 5 g Choose Wireless Setup and Driver Install (Recommended) or Wireless Setup Only , and then click Next . h Choose Automatic install (Advanced) and click Next .
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 74 5 j Press the wireless setup button located at the back of the machine for less than 2 seconds as shown in the illustration below. This will p ut the machine in one-push wireless setting mode.
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 75 5 m Wait until the Status LED of your machine indicates Conne cted . The Status LED will turn on for 5 minutes. (See the table below) This indication means th e machine has successfully co nnected to your access point/router.
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 76 5 n Click Next or Finish . You have completed the wireless setup. If you chose to install the printer driver in step g , Go to the next step. o Check the box after you confirm that you have completed the wireless settings, and then click Next .
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 77 5 Configuration in Ad-hoc mode 5 Before configuring th e wireless settings 5 IMPORTANT The following in.
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 78 5 Configure the wireless settings 5 a Make sure that the power cord is plug ged in. b Turn on the machine and wait until the machine is in the Ready state.
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 79 5 g Choose Wireless Setup and Driver Install (Recommended) or Wireless Setup Only , and then click Next . h Choose Step by Step install (Recommended) and then click Next .
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 80 5 j Read the Important Notice to enable the wireless interface. Hold down the Go button for 10 seconds, and then release the Go button when the printer prints a Network Configuration page .
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 81 5 k You need to temporarily change your computer’s wire less settings. Follow the on-screen instructions. Make sure you take notes on all the settings such as the SSID, channel, authentication and encryption of your computer.
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 82 5 m Choose the machine you wish to con figure, and click Next . If the list is blank, check if the machine is powered on, and then click Refresh . Note • The default node name is “BRWxxx xxxxxxxxx”.
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 83 5 Note • If the list is blank, check if the machine is within range for wireless communication. Th en, click Refresh . • If your target Ad-hoc network does not appear on the list, you can manually add it by clicking the Add button.
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 84 5 p If your network is configured for Authentication and En cryption, the following screen will appear.
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 85 5 q Click Next . The settings will be sent to your machine. Th e settings will remain unchanged if yo u click Cancel . The Network Configuration pag e will be printed.
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 86 5 r Check the printed Network Configuration page. Choose the status a s it is shown for the Wireless Link Status on the Network Configuration page. Click Ne xt .
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 87 5 t To communicate with the configured wireless device, yo u must configur e your computer to use the same wireless settings. Manually change the wireless se ttings on you r computer to match the machine's wireless settings shown on this screen.
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 88 5 Installing the printer driver 5 IMPORTANT • DO NOT try to cancel any of th e screens durin g this installation.
Wireless Configuration for Maci ntosh using the Brother installer application (For HL-5370DW) 89 5 d When this screen appears, click OK . Setup is now complete.
90 6 6 Wireless configura tion using t he one-push wirel ess setting mode (For HL-537 0DW)6 Overview 6 If your wireless access point/router supports eit her SecureEasySetup™, Wi-Fi Protected Setup (PBC 1 ) or AOSS™, you can configure the machine easily without know ing your wireless netwo rk settings.
Wireless configuration using the one-pu sh wireless setting mode (For HL-5370DW) 91 6 How to configure your wireless machine, using the one-push wireless setting mode 6 IMPORTANT If you are going to connect your Brother machine to y our ne twork, we recommend that you contact your system administrator prior to insta llation.
Wireless configuration using the one-pu sh wireless setting mode (For HL-5370DW) 92 6 f Wait until the Status LED of your machine indicates Conne cted . The Status LED will turn on for 5 minutes. (See the table below) This indication means th e machine has successfully co nnected to your access point/router.
Wireless configuration using the one-pu sh wireless setting mode (For HL-5370DW) 93 6 For Windows ® users 6 IMPORTANT DO NOT try to cancel any of the screens during this installat ion. a Turn on your computer. (You must be logged on with Administrator righ ts.
Wireless configuration using the one-pu sh wireless setting mode (For HL-5370DW) 94 6 Note For Windows Vista ® , when the User Account Control screen appears, click Allow . e Choose Driver Install Only , and then click Next . f When the License Agreement window appea rs, click Yes if you agree to the License Agree ment.
Wireless configuration using the one-pu sh wireless setting mode (For HL-5370DW) 95 6 g Choose Standard Installation , and then click Next . h Choose Search the network for devices and choose fro m a list of discovered devices (Recommended) . Or enter yo ur printer's IP address o r its node name.
Wireless configuration using the one-pu sh wireless setting mode (For HL-5370DW) 96 6 i Choose your printer, and then click Ne xt . Note If your printer takes a long time to appear on th e list, 1 minute or more, then click Refresh . j Click Finish . Note • If you want to register your product on-line, check On-Line Reg istration .
Wireless configuration using the one-pu sh wireless setting mode (For HL-5370DW) 97 6 For Macintosh users 6 IMPORTANT DO NOT try to cancel any of the screens during this installat ion. a Turn on your Macin tosh. b Put the supplied CD-ROM into your CD-ROM drive.
Wireless configuration using the one-pu sh wireless setting mode (For HL-5370DW) 98 6 e Choose Driver Install Only , and then click Next . Follow the on-screen instructions. Then, restart your Macintosh. f The Brother software will search for the Broth er printer.
Wireless configuration using the one-pu sh wireless setting mode (For HL-5370DW) 99 6 h When this screen appears, click OK . Setup is now complete..
100 7 7 Wireless configurati on using the PIN Met hod of Wi-Fi Protec ted Setup (For HL-537 0DW)7 Overview 7 If your wireless access point/router supports Wi-Fi Protected Set up (PIN Method), you can configure the machine easily. The PIN (Persona l Identification Number) Method is one of t he connection methods developed by the Wi-Fi Alliance ® .
Wireless configuration using the PIN Method of Wi-Fi Protected Setup (For HL-5370DW) 101 7 Note • Make sure that the label covering the USB interface connector is removed .
Wireless configuration using the PIN Method of Wi-Fi Protected Setup (For HL-5370DW) 102 7 f Wait until the Status LED of your machine indicates Conne cted . The Status LED will turn on for 5 minutes. (See the table below) This indication means th e machine has successfully co nnected to your access point/router.
Wireless configuration using the PIN Method of Wi-Fi Protected Setup (For HL-5370DW) 103 7 For Windows ® users 7 IMPORTANT DO NOT try to cancel any of the screens during this installat ion. a Turn on your computer. (You must be logged on with Administrator righ ts.
Wireless configuration using the PIN Method of Wi-Fi Protected Setup (For HL-5370DW) 104 7 Note For Windows Vista ® , when the User Account Control screen appears, click Allow . e Choose Driver Install Only , and then click Next . f When the License Agreement window appea rs, click Yes if you agree to the License Agree ment.
Wireless configuration using the PIN Method of Wi-Fi Protected Setup (For HL-5370DW) 105 7 g Choose Standard Installation , and then click Next . h Choose Search the network for devices and choose fro m a list of discovered devices (Recommended) . Or enter yo ur printer's IP address o r its node name.
Wireless configuration using the PIN Method of Wi-Fi Protected Setup (For HL-5370DW) 106 7 i Choose your printer, and then click Ne xt . Note If your printer takes a long time to appear on th e list, 1 minute or more, then click Refresh . j Click Finish .
Wireless configuration using the PIN Method of Wi-Fi Protected Setup (For HL-5370DW) 107 7 For Macintosh users 7 IMPORTANT DO NOT try to cancel any of the screens during this installat ion. a Turn on your Macin tosh. b Put the supplied CD-ROM into your CD-ROM drive.
Wireless configuration using the PIN Method of Wi-Fi Protected Setup (For HL-5370DW) 108 7 e Choose Driver Install Only , and then click Next . Follow the on-screen instructions. Then, restart your Macintosh. f The Brother software will search for the Broth er printer.
Wireless configuration using the PIN Method of Wi-Fi Protected Setup (For HL-5370DW) 109 7 h When this screen appears, click OK . Setup is now complete.
110 8 8 Co ntro l p ane l fe atur es8 Ov ervie w 8 HL -5 350 DN and H L-5 37 0DW hav e fiv e LED s ( Back Cover , T oner , Drum , Pap er , St at us ) and t wo bu tto ns ( Job Ca ncel and Go ) on th e con t ro l pa ne l .
Control panel features 111 8 NETWORK menu (For HL-5380DN) 8 Before using your Brother product in a network env ironment, you need to configure the correct TCP/IP settings. In this section, you will learn how to configure the network settings using the control panel, located on the front of the machine.
Control panel features 112 8 through APIPA facility, see Using APIPA to configure the IP address on page 180. After it is initially powere d ON, it may take a few minutes for the machine to scan the ne twork for a server. 2 STATIC mode In this mode the machine’s IP address must be manually assigned.
Control panel features 113 8 SUBNET MASK 8 This field displays the current subnet mask used by the machine. If you are not using DHCP or BOOTP to obtain the subnet mask, ente r the desired subnet mask. Che ck with your network administr ator for the subnet mask to use.
Control panel features 114 8 IP BOOT TRIES 8 This field displays how many times the print er attempts to scan the network to obtain the IP address thro ugh the BOOT METHOD you have set (see BOOT METHOD on page 111). The default setting is 3. a Press any of the Menu buttons ( + , - , Set or Back ) of the control panel on your machine.
Control panel features 115 8 IPV6 8 This machine is compatible with IPv6, the next generati on intern et protocol. If you want to use the IPv6 protocol, choose ON . The default setting f or IPv6 is OFF . For more information on the IPv6 protocol, visit http://solutions.
Control panel features 116 8 FACTORY RESET 8 The FACTORY RESET allows you to reset the print server back to its factory default settings. a Press any of the Menu buttons ( + , - , Set or Back ) of the control panel on your machine. b Press + or - to choose NETWORK .
Control panel features 117 8 Printing the Printer Settings Page 8 Note Node name: Node name appears on the Printer Se ttings Page. The default node name of the print server in the machine is “BRNxxxx xxxxxxxx” for a wired network or “BRWxxxxxxxxxxx x” for a wireless network (For HL-5370DW).
Control panel features 118 8 Reset the network settings to the factory default 8 You can reset the print server back to its factory d ef ault settings (resetting all infor mation such as the password and IP address information.
Control panel features 119 8 Enabling or disabling the wirel ess network (For HL-5370DW) 8 If you want to switch the wireless network to enabled/ di sabled (disabled is the def ault), ple ase follow these steps: a Make sure that the power cord is plug ged in.
120 9 9 Driver Deployment Wizard (Windows ® only)9 Overview 9 The Driver Deployment Wizard software can be used to ease the installation or even automate the installation of a locally connected or network connected printer.
Driver Deployment Wizard (Windows ® only) 121 9 Network Shared 9 The device is connected to a network and a cent ral print queue is u s ed to manage all print jobs.
Driver Deployment Wizard (Windows ® only) 122 9 How to install the Driver Deployment Wizard software 9 a Put the supplied CD-ROM into your CD-ROM drive. If the mo del name screen appears, cho ose your machine. If the language screen appears, choose your language.
Driver Deployment Wizard (Windows ® only) 123 9 Using the Driver Deployment Wizard software 9 a When you run the Wizard for the fir st time you will see a welcome screen. Click Next . b Choose Printer , and then click Next . c Choose your connection type to the p rinter that you want to print to.
Driver Deployment Wizard (Windows ® only) 124 9 4 For example, choose the “ X:installyour languagePCLwin2kxpvis ta 1 ” folder (where X is your drive letter). Click OK . 1 win2kxpvista folder for 32-bit OS user s and winxpx64vista64 fo lder for 64-bit OS users f Click Next after you choose the correct driver.
Driver Deployment Wizard (Windows ® only) 125 9 Note • If you work in a “queue” based network and you create an executable file for anothe r user who does not have access to the same printer queue that you de fine into the executable file, the driver when in stalled on the remote computer will default to LPT1 printin g.
126 10 10 Web Based Manage ment10 Overview 10 A standard Web Browser can be used to mana ge your machine using the HTTP (Hyper Text Transfer Protocol).
Web Based Management 127 10 How to configure the machin e settings using Web Based Management (web browser) 10 A standard web browser can be used to chang e your pr int server settings using the HTTP (Hyper Text Transfer Protocol). Note To use a web browser, you will need to know the IP address or node name o f the print server.
Web Based Management 128 10 i Click OK . j Choose the Log Configuration tag. Choose On and then choose Maximum log file size from the pull down menu. Click Submit . k Click Administrator Settings again. Choose the View Print Log tag. Check the items you wish to view, and choose the format you wish to export the data.
129 11 11 Network printing f rom Windo ws ® basic T CP/IP P eer-to-Pe er printi ng11 Overview 11 To connect your machine to y our network, you n eed to follow the steps in the Quick Setup Guide . We recommend that you use the Broth er installer applicat ion on the CD-ROM wh ich we have provided with the machine.
Network printing from Windows ® basic TCP/IP Peer-to-Peer printin g 130 11 Configuring the standard TCP/IP port 11 Printer driver not yet installed 11 For Windows Vista ® and Windows Server ® 2008 11 a (For Windows Vista ® ) Click the button, Control Panel , Hardware and Sound , and then Printers .
Network printing from Windows ® basic TCP/IP Peer-to-Peer printin g 131 11 For Windows ® 2000/XP and Windows Server ® 2003 11 a For Windows ® XP and Windows Server ® 2003: Click the Start button and choo se Printers and Faxes . For Windows ® 2000: Click the Start button, choose Settings and then Printers .
Network printing from Windows ® basic TCP/IP Peer-to-Peer printin g 132 11 Printer driver already installed 11 If you have already installed the printer driver and wish to configure it for network pr.
133 12 12 Internet printin g for Windows ® 12 Overview 12 Windows ® 2000/XP, Windows Vista ® an d Windows Server ® 2003/2008 users can print using TCP/IP using the standard Network Printing IPP protocol software built into Win dows ® 2000/XP, Windows Vista ® and Windows Server ® 2003/2008 installation.
Internet printing for Windows ® 134 12 The NetBIOS name assigned is the first 15 characters of th e node name and by default it will appear as “BRNxxxxxxxxxxxx” for a wired network or “BRWx xxxxxxxxxxx” for a wireless network.
Internet printing for Windows ® 135 12 For Windows ® 2000/XP and Windows Serv er ® 2003 12 a For Windows ® XP and Windows Server ® 2003: Click the Start button and choo se Printers and Faxes . For Windows ® 2000: Click the Start button and choo se Settings and then Printers .
Internet printing for Windows ® 136 12 g When you click Next , W indows ® 2000/XP and Windows Serve r ® 2003 will make a connection with the URL that you specified.
Internet printing for Windows ® 137 12 Specifying a different URL 12 Please note that there are several possible en tries that you can enter for the URL field. http://printer's IP address:631/ipp This is the default URL and we recommend that you use this URL.
138 13 13 Network prin ting from Ma cintosh usin g the BR-Scri pt 3 driver13 Overview 13 This chapter explains how to configure the BR-Script 3 (PostScrip t ® 3™ language emulation) printer driver on a Network. How to choose the printer driver (TCP/IP) 13 For Mac OS X 10.
Network printing from Macintos h using the BR-Script 3 drive r 139 13 g (Mac OS X 10.3.9) En ter the IP address of the printer into the Printer Address box. (Mac OS X 10.4.x) Enter the IP addr ess of the printer into the Address box. Note • The Printer Settings Page will allow you to confir m the IP address.
Network printing from Macintos h using the BR-Script 3 drive r 140 13 For Mac OS X 10.5.x 13 a Turn on your Macin tosh. b Choose System Preferences from th e Apple menu. c Choose Print & Fax . d Click + which is located below the Printers sect ion.
Network printing from Macintos h using the BR-Script 3 drive r 141 13 h From the Print Using pop-up menu, ch oose your model. For example , choose Brother HL-5370DW BR-Script3 . i Click Add and the printer will be available from the Printers . The printer is now ready to print.
142 14 14 Security feat ures14 Overview 14 In today’s world there are many security threats to your network and the data that travels over it. Your Brother machine employs some of the latest netwo rk securi ty and encryp tion protocols available today.
Security features 143 14 Security protocols 14 The Brother print server supports the following security protocols. Note How to configure the protocol settings, see How to configu re the machine settings using Web Based Management (web browser) on page 127.
Security features 144 14 Configuring the protocol settings 14 You can enable or disable each protocol and securi ty method using Web Based Management (web browser). Note We recommend Microsoft ® Internet Explorer ® 6.0 (or greater) or F irefox 1.0 (or greater) for Windows ® and Safari 1.
Security features 145 14 Managing your network printer securely 14 To manage your network printer securely, you need to u se the management utilities with security protocols. Secure Management using Web B ased Management (web browser) 14 We recommend to use HT TPS and SNMPv3 prot ocol for secure management.
Security features 146 14 c You can now access the printer using HTTPS. We recommend secure management (SNMPv3 ) be used along with the HTTPS protocol. If yo u use the SNMPv3 protocol, follow t he steps below. Note You can also change the SNMP sett ings by us ing BRAdmin Professional 3 or Web BRAdmin.
Security features 147 14 • We recommend secure SSL communication (HTTPS) be used. • Except for BRAdmin Professional 3 and Web BRAdmin, all applications that use SNMPv1/v2c will be restricted. To allow the use of SNMPv1/v2c applications, use SNMPv3 read-wri te access and v1/v2c read-only access or SNMPv1/v2c rea d-write access mode.
Security features 148 14 Secure Management using BRAdmin Pr ofessional 3 (for Wi ndows ® ) 14 To use the BRAdmin Professional 3 utility securel y, you need to follow the points below. We strongly recommend to use the latest version of the BRAdmin Professional 3 utility or Web BRAdmin that are available as a down load from http://solutions.
Security features 149 14 Printing documents securely using IPPS 14 To print documents securely over the in ternet, you can use the IPPS protocol. Note • Communication using IPPS cannot prevent una uthorized access to th e print server. • IPPS is available for Windows ® 2000/XP, Windows Vista ® and Windows Server ® 2003/2008.
Security features 150 14 Using E-mail notification wi th user authen tication 14 To use the E-mail notification function via secure SMTP server that requires a user authe ntication, you need to use POP before SMTP or SMTP-AUTH method. These methods prevent an unauthorized user from accessing the mail server.
Security features 151 14 g You can configure the POP3/S MTP settings on this page. Note • You can also change the SMTP port number using We b Based Management. This is useful if your ISP (Internet Service Provider) implements the “Outboun d Port 25 Blocking (OP2 5B)” service.
Security features 152 14 Creating and installing a certificate 14 The Brother print server allows you to use SSL/TLS communication by configuring a certificate an d corresponding private key. This print server supports two certification methods. A self-signed certificate and a certificate that is issued by a CA (Certificate Authority).
Security features 153 14 c Click Network Configuration . d Enter a user name and a password. Th e default User Name is “ admin ” and the default Password is “ access ”. e Click OK . f Click Configure Certificate . g You can configure the certificate settings from the screen be low.
Security features 154 14 Creating and installing a self-signed certificate 14 How to create and install a self-signed certificate 14 a Click Create Self-Signed Certificate on the Configure Certificate pa ge. b Enter a Common Name and a Valid Date , then click Submit .
Security features 155 14 How to install the self-signed certificate on your computer 14 Note The following steps are for Microsoft ® Internet Explorer ® 6.0. I f you use another web browser, follow the help text of the web browser itself. For Windows Vista ® users that have administrator rights 14 a Click the button and All Prog rams .
Security features 156 14 d Type “ https://printer's IP address/ ” into your browser to access your printer (where “ printer's IP address ” is the printer's IP addre ss or the node name). Then, click Continue to this website (not recommended ) .
Security features 157 14 For Windows Vista ® users that do not have administrator rights 14 a Click the button and All Prog rams . b Right-click Internet Explorer , and then click Run as administrator . c Choose the Administrator tha t you want to install with and enter the administrator password, and then click OK .
Security features 158 14 d Type “ https://printer’s IP address/ ” into your browser to access your printer (where “ printer’s IP address ” is the printer’s IP add ress or the node name). Then, click Continue to this website (not recommended ) .
Security features 159 14 g Click Next . h Make sure that DER encoded binary X.509 (.CER) is chosen, and then click Next . i Click Browse... ..
Security features 160 14 j Click Browse Folders . k Choose a folder you want to save the ce rtificate file in and enter a file name, and then click Save . Note If you choose Desktop , the certificate file is saved to the Deskto p of the Administrator that you chose.
Security features 161 14 m Click Finish . n Click OK . o Click OK ..
Security features 162 14 p Open the folder that you saved the certificate file in k and double-click the certific ate file. For the rest of the instructions, follow the steps from d on page 158.
Security features 163 14 For Windows ® 2000/XP and Windows Server ® 2003/2008 users 14 a Start your web browser. b Type “ https://printer’s IP address/ ” into your browser to access your printer (where “ printer’s IP address ” is the IP ad dress or the node name that you assigned for the certificate).
Security features 164 14 e When the Certificate Import Wizard appears, click Next . f Choose Place all certificates in the following store and then, click Browse.
Security features 165 14 h Click Next . i Click Finish . j Click Yes , if the fingerprint (thumbprint) is corr ect..
Security features 166 14 Note The fingerprint (thumbprint) is printed o n the Printer Settings Page. To learn how to print the Printer Settings Page, see Printing the Printer Settings Page on page 117. k Click OK . l Now the self-signed certificate is installe d on your computer, and the SSL/ TLS communication is available.
Security features 167 14 Creating CSR and inst alling a certificate 14 How to create the CSR 14 a Click Create CSR on the Configure Certificate page. b Enter a Common Name and your information , such as Organization .
Security features 168 14 f Now the certificate is saved in your printer. To use SSL/T LS communication, the Root Certificate from the CA needs to be installed on your compu ter.
169 15 15 Trouble shooting15 Overview 15 This chapter explains how to resolve typical network pro blems you may encou nter when using the machine. If, after reading this chapter, you are unable to re solve your problem, please visit the Br other Solutions Center at: http://solutions.
Troubleshooting 170 15 4) Click OK . Note After the Brother software package is installed, turn your Firewall back o n. Windows ® XP SP2 / SP3 users: 15 1) Click the Start button, Control Pa nel , Network and Internet Connections . 2) Double-click Windows Firewall .
Troubleshooting 171 15 Network print software installation problems 15 The Brother print server is not found during setup of the network print software installation or from the printer driver of the Brother machine in Windows ® . The Brother print server is not found using the Simple Network Configuration c apabilities of Mac OS X.
Troubleshooting 172 15 For wireless network users (For HL-537 0DW): Note Make sure that the label covering the USB interface connector is removed. Check to see if there is any LED activity. Brother print server ha s a green LED on the back panel of the machine, which shows the wireless network status.
Troubleshooting 173 15 3 Double-click the Terminal icon. 4 Try pinging the print server from the Termin al window: ping ipaddress Where ipaddress is the print server IP address (note that in some instances it can take up to t wo minutes for the print server to lo ad its IP address after setting th e IP address).
Troubleshooting 174 15 Printing problems 15 Print job is not printed. 15 Check the status and configura tion of the print server. a Make sure that the machine is powered on , is on-line and ready to print. b Print the Printer Settings Page of the machine and c heck if the settings such as IP address settings are correct for your network.
Troubleshooting 175 15 Protocol-specific troubleshooting 15 Windows ® 2000/XP, Windows Vista ® and Windows Server ® 2003/2008 IPP troubleshooting 15 I want to use a different Port number other than 631. 15 If you are using Port 631 for IPP printing, you may find that your firewall may not let the print data through.
Troubleshooting 176 15 Wireless network troubleshooting (For HL-5370DW) 15 Note If you want to confirm the wireless network status, see For wireless network users (For HL-5370DW): on page 172. Wireless setup problems 15 The Brother print server is not found during setup by the Wirele ss Device Setup Wizard.
Troubleshooting 177 15 Wireless connection problem 15 The wireless network connection is sometim es disabled. 15 The wireless network connection status is af fected by the environment where th e Brother printer and other wireless devices are located.
178 A A AppendixA Using services 0 A service is a resource that can be accessed by computers that wish to print to the Brother print server. The Brother print server provides the following predef ined.
Appendix 179 A Using BOOTP to config ure the IP address 0 BOOTP is an alternative to rarp that has the advantage of allowing conf iguration of the subnet mask and gateway.
Appendix 180 A Using RARP to config ure the IP address 0 The Brother print server’s IP addre ss can be configured us ing the Reverse ARP (RARP) facility on your h ost computer.
Appendix 181 A Using ARP to configure the IP address 0 If you are unable to use the BRAdmin application a nd y our network does not use a DHCP serve r, you can also use the ARP command. The ARP command is availa ble on Windows ® systems that have TCP/ IP installed as well as UNIX systems.
Appendix 182 A Using the TELNET console to configure the IP address 0 You can also use the TELNET co mmand to change the IP address. TELNET is an effective method to change the machine’ s IP address. But a valid IP address must already be programmed into the print server.
Appendix 183 A Using the Brother Web BRAdmin server so ftware for IIS to configure the IP address 0 The Web BRAdmin server software is designed to ma nage all LAN/WAN Brother network connected devices.
Appendix 184 A Installation when using a Ne twork Print Queue or Share 0 Note If you are going to connect to a shared printer o n yo ur network, we recommend that you ask your syste m administrator about the queue or sha re name for the printer prior to installation.
Appendix 185 A Installation when using Web Services (For Windows Vista ® users) 0 Note • You must configure the IP address on your machine b efore you proceed with this section. If you have not configured the IP address, see Setting the IP address and subnet mask on page 13 first.
186 B B AppendixB Print server specifications 0 Ethernet wired network 0 1 For the latest driver updates, vi sit http://solutions.brother.com/. 2 If you want to use the IPv6 protocol, visit http://solutions.
Appendix 187 B Wireless network (for HL-5370DW) 0 1 For the latest driver updates, vi sit http://solutions.brother.com/. 2 If you want to use the IPv6 protocol, visit http://solutions.brother.com/ for more information. Network board model name NC-7600w LAN You can connect your machine to a network for Network Printing.
Appendix 188 B 3 If you require more advanced printer manageme nt, use the latest Br other BRAdmin Professional 3 util ity version that is availabl e as a download from http://solutions.brother.com/ . 4 Web BRAdmin, BRAdmin Professional 3 and BRPrint Auditor are avail able as a download from http ://solu tions.
189 C C AppendixC Open Source Licensing Remarks 0 OpenSSL statements 0 OpenSSL License 0 Copyright © 1998-2005 The OpenSSL Project. All righ ts reserved.
Appendix 190 C Original SSLeay License 0 Copyright © 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved . This package is an SSL implementa tion written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Ne tscapes SSL.
Appendix 191 C Part of the software embedded in this product is gSOAP software. 0 Portions created by gSOAP are Copyright (C) 2001 2004 Robert A. van Engelen, Genivia inc.
Index 192 D D A Ad-hoc mode .............. ................ ................ .... 6 , 23 , 24 AES ............... ............. ................ ................ ............. .. 20 AOSS ............... ............. ................ ......... 26 , 40 , 71 , 90 APIPA .
Index 193 D POP before SMTP ................. ................. ........ 143 , 150 Port9100 ....................... ................ ............. ................ . 8 POSTSCRIPT_P1 ............... ............. ................ ....... 178 Print server setting .
Ein wichtiger Punkt beim Kauf des Geräts Brother HL-5380DN (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Brother HL-5380DN noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Brother HL-5380DN - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Brother HL-5380DN reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Brother HL-5380DN erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Brother HL-5380DN besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Brother HL-5380DN verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Brother HL-5380DN. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Brother HL-5380DN gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
