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NetAgent UPS SNMP Agent User ’ s Manual.
User Guide for NetAgent Version 6 .0 Firmware version 2.42 Copyright Information Copyright © 2000-2009, Mega S ystem Technologies, Inc. All rights reserved. Reproduction without permi ssion is prohibited. Technical Support and Contact Information Mega System Technologies, Inc.
Contents Chapter1. Introduction ________________________________________ 1 Section1. Features __________________________________________ 1 Section2. Applications _______________________________________ 2 2.1 NetAgent makes your UPS on the Internet ____________________ 2 2.
2.1.3 Current S tatus ______________________________________ 22 2.1.4 Remote Control ____________________________________ 22 2.1.5 Meter/Chart ________________________________________ 24 2.1.6 Modem S tatus (For 3 Ports NetAgent II only) ______________ 25 2.
2.6 AC power status _______________________________________ 60 2.7 Battery S tatus _________________________________________ 60 2.8 S tatus History _________________________________________ 60 Chapter 8. SNMPView – Wi ndows Based UPS Management System __ 61 Section1.
Appendix B -3 Po rt s NetAgent II with SMS Modem ________________ 87 Appendix C –SMS Serv er with SMS Modme ______________________ 91 4.
Chapter1. Introduction Section1. Features NetAgent is a new generation SNMP (Simple Network Management Protocol) monitoring product. Not only could remote control the UPS and get the current status of it, the NetAgent II –3Ports al so could provide ot her functions, ex.
Section2. Applications 2.1 NetAgent makes your UPS on the Internet When the UPS connects with NetAgen t, the system manager could check each and every UPS condition by a comp uter with Browser installed. The manager could monitor and control the UPS by simply input the IP address of the NetAgent which connects to the UPS.
Fig.1 NetAgent connection Software Fig.2 3 Port NetAgent II Diagram 3.
4 Section3. NetAgent Models 3.1 NetAgent Models NetAgent II Model P/N Package Contents Internal/External 1/3 Ports 1/3 phases CP504 CT504 1. 1Port Internal card 2. NetAgent Utility CD 3. User Manual Internal CP503 CT503 1. 1Port External card 2. NetAgent Utility CD 3.
5 DP532 DT532 1.Enternal NetAgent Mini with LCD Display 2. NetAgent Utility CD 3. User Manual 4. 5.3V DC adapter External *DT/CT version same dim ension as DP/CP.
3.2 Pictures of NetAgent II NetAgent II(BP ,CP/CT ,DP/CT Series) CP504 CP503 BP506 BP505 NetAgent Mini (DP Series) DP520 DP522 DP532 6 DP801 DP802.
3.3 NetAgent Package Contents n NetAgent Utility CD, including: ♦ Netility:Configure NetAgent IP address, update firmware ♦ ClientMate:Windows, Linux, Fr eeBSD shutdown utility. ♦ SNMPView:Windows platform multiple NetAgent UPS management software.
3 Ports NetAgent (Int ernal / External) : LED Table Yellow Red Green Status Solid Off Solid Off Solid ON Power ON Flashing Solid ON Solid ON System initial Solid ON Solid Off Solid ON Normal operation.
3.5 NetAgent Mini Out looking NetAgent Mini External NetAgent Mini Internal Module Light signal application of NetAgent Mini - Status LED Light color Signal definition Condition description Green Powe.
Chapter 2. NetAgent UPS Installation Before using the NetAgent, the proper har dware and software configuration is necessary. Hardware installation is to connect the NetAgent and UPS and network. Software configuration includes the IP address.Firmware upgrade.
Chapter 3. NetAgent, UPS and Network Connection NetAgent II and NetAgent Mini provides Ex ternal and Internal model for different UPS interface requirement. Please reference the following description for detailed information of UPS and network connection.
Section2. Install the NetAgent Mini with UPS and Network NetAgent Mini - External NetAgent Mini -Internal o T o UPS n To L A N p To DC Adapter n To L A N o To U P S 2.1 For External NetAgent Mini n Connect the NetAgent Mini to LAN, using the UTP port.
Chapter 4. Using Netility Setup IP.Update Firmware Section1. Install Netility n Insert NetAgent Utility CD to the CD-RO M driver and execute Netility.exe. o After complete installation, there will be a ‘Netility’ group in Windows ’Start’ Æ ‘Program Group’.
n Launch Device Click Launch Device or double click the Ne tAgent listed in the table to launch it. Enter the Account (Login Name) and Pass word (Login Password) set earlier to login.
For example, ) Set 81 as HTTP port number, then http://192.168.0.177:81 must be typed at the web address to proceed to Netagent UPS’s website. ) Set 23 as T elnet port number , then " 192.168.0.177:24" must be typed at T elnet to proceed to the T elnet screen of NetAgent UPS.
p Firmware Upgrade NetAgent offer convenient firmware upgrade function. When you are going to upgrade firmware, click Download Firmware from NetAgent Setup menu, click “Browser” select new firmware file (*.bin) and press “Start”. Thus, Net Agent’s Red LE D and Yellow LED flashing alternative means the firmware is upgrading.
Chapter 5. UPS Web management by NetAgent Section1. Introduction After finishing NetAgent installation, including hardware installation and IP setting, you are now able to go to Ne tAgent web site to monitor and control UPS by inputting NetAgent IP address in Browser.
Section2. NetAgent UPS Web Interface Enter NetAgent UPS Web page,there are 4 ma in function items in the first Web page: 2.1 Information 2.2 Configuration 2.3 Log Information 2.4 Help Enter the main function item, the sub -menu items will be shown on the left side of the page.
2.1 Information Sub-Menu : 2.1.1 System Status 2.1.2 Basic Information 2.1.3 Current Status 2.1.4 Remote Control 2.1.5 Meter/Chart 2.1.6 Modem Status 2.1.7 Environment Sensors-NetFeeler II Note: The options available on this menu depend on the NetAgent model.
2.1.1 System St atus This page is to show NetAgent system in formation and Network settings. Values shown here are either provided by NetAgent it self or they are us er settings from the Configuration pages. System Information This section is to show NetAgent system information.
2.1.2 Basic Informatio n This page is to show UPS basic information. Values here are either provided by the UPS or they are user settings from the Configuration pages. UPS Information Information about UPS Manufacturer/UPS Firmware Version/UPS Model are provided by the UPS.
2.1.3 Current St atus This page is to show the UPS current status . Users can choose an interval from the drop-down box to refresh the status readings. UPS Status This section is to show the UPS power status. The abnormal status will be displayed in red when there is a power event.
10 Second Test This to perform 10 seconds UPS self test Deep Battery Test This function is to execute XX minute deep battery test Test Until Battery Low When execute, UPS will test Battery until battery low Cancel Test This function is to abort a test when it is executin g.
2.1.5 Meter/Chart This page displays temperature, capacity, load, voltage..etc of the UPS by appearing with meters/chart diagram. Fig.20 Meter/Chart 24.
2.1.6 Modem St atus (For 3 Ports NetAgent II only) This page displays Modem’s status and information. when 3 ports NetAgent II connects with modem. Modem Information This section displays the modem information. GSM Modem Operating Status This section displays the operating status between NetAgent and Modem.
2.1.7 Environment Sensors- NetFeeler II 3 Ports NetAgent could be connected to NetFeeler II to detect the environmental status. NetFeeler II is to detect Temperature , Humidity and Water. It can receive signals from wireless smoke sensors, gas sensors and securi ty sensors to detect further environmental conditions.
2.2 Configuration Sub-Menu : 2.2.1 UPS Configuration 2.2.2 UPS On/Off Schedule 2.2.3 Network 2.2.4 SNMP 2.2.5 Email 2.2.6 SMS 2.2.7 Modem 2.2.8 WEB/Telnet 2.2.9 System Time 2.2.10 NetFeeler II 2.2.11 Language Please set each parameter correctly, so that NetAgent woul d operates properly.
2.2.1 UPS Configuration This page is to set the UPS configurati on. Any wrong settings will cause incorrect display values or disconnection between the UPS and NetAgent. UPS Properties UPS Communication Type This section is to set up the communication interface of the UPS.
Critical Capacity (%) This section is to set the UPS critical batte ry capacity (shown as % )NetAgent will send warning messages when UPS low battery occurs.
2.2.2 UPS On/Off Schedule This page is to schedule On/Off time for the UPS and Wake On Lan. Weekly Schedule This section is to set the time to turn on/off the UPS each day in the week. Date Schedule This section is to set the time to tur n on/off the UPS on particular days.
2.2.3 Network This page is to set NetAgent Network settings. IP Address IP Address This section is to set NetAgent IP address. Subnet Mask This section is to set NetAgent Subnet Mask. Gateway This section is to set NetAgent Gateway. Obtain an IP address This section is to choose to set NetAgent IP address manually or via DHCP.
Domain Name This is the Domain Name you have created from the above selected DDNS provider. Login Name This is the Login / Account name that you have created with the selected DDNS pro vider. Login Password Enter the Password you have assigned to your DDNS Account.
Fig.25 Network 33.
2.2.4 SNMP This page is to set NetAgent SNMP settings so it can be used by a NMS ( Network Management System). (Eg: SNMPVi ew, SNMPView can be found on the NetAgent Utility CD.) MIB System System Name This section is to give a name to a NetAgent. System Contact This section is to give a name to the administrator.
Fig.26 UPS Events 35.
Device Connected This section is to set the usage po wer and connection status of other devices which connects to the same UPS as NetAgent uses. Fig.27 SNMP 36.
2.2.5 Email This page is to set Email details for use by NetAgent. Email Setting Email Server This section is to set NetAgent Email Server . Note that free email server such as Hotmail, yahoo, Gmail is not allowed Email Port This is to configure the SMTP port to send email Sender’s Email Address This section is to set NetAgent’s Email address.
Fig.28 Email 38.
2.2.6 SMS When UPS events occurs, it allows Short Message Signals (“SMS”) to be sent and received using a GSM/GPRS/CDMA Modem. Operation information are as below for single and three ports of NetAgent.
2.2.7 Modem (For 3 Ports NetAgent II only) This section is to configure Modem’ s setting if 3 ports NetAgent connect s with GSM/GPRS Modem. Modem Setting Modem Communication Interface Communication .
2.2.8 WEB/T elnet This page is to set up the User Account in NetAgent. User Account User Name This section is to set a user name for NetAgent web pages. It is valid for up to 8 users. Users have to input the user name to get access to NetAgent web pages from a web browser.
2.2.9 System Time This page is to set NetAgent system time. You can provide NetAgent with up to 2 time servers or you ca n set a time zone. System Time Time Between Automatic Updates This section is to set an interval for time synchronization. Time Server Choose the nearest Time Server to your NetAgent location.
2.2.9 NetFeeler II (For 3 Ports NetAgent II only) This page is to set Environmental sens ors-NetFeeler II’s configurations. NetFeeler II Critical UnderRun This section is to set the lowest critical values for temperature and humidity. NetFeeler II will send a warning message when it detects temperature or humidity values below these settings.
2.2.10 Language This page is to set the language interface for NetAgent. Interface Language This section is to set the language for NetAgent web pages. When users first start to open the webpage of NetAgent, NetAgent will auto detect the language in the computer system and show the same language on its web pages.
2.3 Log Information Sub-Menu : 2.3.1 Event Log 2.3.2 SMS 2.3.3 Data Log 2.3.4 Save Data Log NetAgent Log Record Model Log Information Single Port(DP,CP) 3Ports (BP) Event Log 100 logs 1000 logs SMS Log --- 1000 logs Data Log 500 logs 5000 logs Fig.34 NetAgent Log Record 2.
Fig.35 Event Log 46.
2.3.2 SMS This page is a SMS Event log. It shows a record of all mobile number, giving the Date/Time of the SMS sent and a detailed description of each.
2.3.3 Dat a Log This page is a UPS data log. It reco rds UPS Input Voltage/Output Voltage/ Frequency/ Loading/Capacity/ Tem perature. When reach to t he limit, it rewrites on the previous logs. Logs can be saved in CSV format by clicking on “Save Data Log”.
Fig.37 Date Log 49.
2.3.3 Save Dat a Log This function is to record RS232 UPS’ s voltage, frequency, load, capacity, temperature..etc to save as another file for the other purpose to the manager.
2.4 Help Sub-Menu : 2.4.1 Search NetAgent 2.4.2 Serial Port Debug 2.4.3 Help 2.4.4 About 2.4.1 Search NetAgent This to display all the found NetAgent wit hin network with its serial number; Mac Address; Hardware/Firmware version and its IP address. Double clicking on the highlighted unit to open the webpage of such device.
2.4.3 Help This to help to illustrate the operation of NetAgent 2.4.4About About This to check Netagent’ s Firmware/Hardware version and serial number Save/Restore Settings Click Save to save the confi guration to your PC. The te xt file will have a default format of YYYY_MMDD_#### .
Firmware Update Setting Default FTP server is set as ftp.icv99.com with its username/password. Click on Update Now, NetAgent will connects to t he FTP server and upgrade to the latest firmware version accordingly. Auto Update This is to configure the period of time to check if any updated firmware in FTP and upgrade automatically.
Chapter 6. Telnet (Remote Configuration) Section1. Introduction NetAgent supports multiple Network Management systems and LAN protocols. After finishing hardware installation, you are now able to choose any utilities that provided by NetAgent to monitor and control UPS.
Fig.42 NetAgent T elnet window 1. Set IP Address. This function allows you to setup IP Address, Gateway Address, Subnet Mask parameters. 2. Set SNMP MIB System. This function allows you to set the MIB system group parameters. 3. Set SNMP Access Control.
Chapter 7. ClientMate - Windows Shutdown Utility ClientMate is a utility for connecting to Ne tAgent. This utility is for the Windows platform. When the ClientMate get the power failure si gnal from the NetAgent. The ClientMate will save the f iles and shutdown the system gracefully.
2.1 Config When the ClientMate gets the signal from the NetAgent about the AC power failure or battery low signals, the Client Mate will based on the configuration below to initiate the shutdown process. The deta ils of the configuration are here below.
vi. Shut down Windows To configure if shutdown or Sleep the Windows system when power failure. vii. When AC failed, commence computer shut down sequence in xx Min. To configure the time delay between the AC failure and the system shutdown. viii. When Battery Low , commence computer shut down sequence in xx Min.
2.3 About Press this button could review the versi on information of the ClientMate, as here bellowed. Fig.47 ClientMate:About 2.4 Event log Press this button could review all the network status and UPS status happened.
2.5 IP address of connection Status ICON Description Already connect to NetAgent UPS at IP 211.21.67.51 Does not connect to any NetAgent. 2.6 AC power status Status ICON Description The connected NetAgent UPS AC power is normal. The connected NetAgent UPS AC power is failed.
Chapter 8. SNMPView – Windows Based UPS M anagement System Section1. Introduction SNMPView is a software to remotely m onitor and control multiple UPS connected to a network. When an event occurs, SN MPView can be programmed to send an email or a pager to inform the designated network manager.
Section3. Install SNMPView n Put the NetAgent Utility CD into the CD driver. And execute the SNMPView program. o After installation, there will be a NetA gent group in the Windows Start group. p Click “NetAgent” Æ “SNMPView” Æ “SNMPView for Windows” to start using SNMPView.
Section4. Using SNMPView When use SNMP view at the first time, the system will ask for input the user's name and password. Please enter the default valu e as follows to st art the SNMPView. User Name: Admin Password: <blank> (just press <Enter>) After the SNMPView program start up the main windows will be displayed.
Section5. SNMPView Buttons When use SNMPView, configuration could be done by all function icons displayed or right click on the mouse to show functions list.
Following is the main function ic ons and its reference chapter. Main List Sub List • 5.1.1 Enumerate • 5.1.2 Add Group • 5.1.3 Add UPS • 5.1.4 Delete • 5.1.5 Browse Device • 5.1.6 Expor t Configurations 5.1.7 Import Configuration • 5.1.
5.1 ENUMERA TE(D) Start SNMPView and press the “Enumerate” button, SNMPView will start a search for all the NetAgent on network and list them in the main window. 5.1.1 Enumerate When press , SNMPView will start a sear ch for all the NetAgent on network and list them in the main window.
5.1.4 DELETE UPS Highlight the unit to be delet ed from main list and right click on it to choose Delete or use click on the Delete icon from main function list. Hold On “Shift” to select multi NetAgent UPS 5.1.5 Browse Devi ce Highlight the unit to be browsed and cli ck it to enter NetAgent’s webpage.
5.1.7 Import Configuration This is to import the configurat ion of NetAgent UPS that saved 68.
5.1.8 Open archive Event Log Open up “SnmpElog.dat”, SNMPV iew would show the event log of all NetAgent UPS: Open up “SnmpElog.dat”, event log would show as below: 69.
5.1.9 Open archive Data Log Open up “SnmpDlog.dat”, SNMPV iew would show the event log of all NetAgent UPS: Open up “SnmpDlog.dat”, data log would show as below: 5.
5.2 View(S) This is to choose the presentat ion format of NetAgent UPS. 5.2.1 Large Icons Large icon view to display IP address and it s location. 5.2.
5.2.3 Det ails Detailed Information displays NetAgent UPS’ s IP address, name, input volt age, output voltage, battery cap acity , load, frequency ..etc. 5.2.4 Map Background Import a map image (JPG) by right click on the main screen and move NetAgent UPS icon to its suit able location.
5.3 Tools(P) Highlight NetAgent UPS dev ice and configure. 5.3.1 Settings General This to configure UPS information, re cord UPS event, enable trap alarm.
Trap List Double click on the trap that listed and configure UPS Loading To configure all the other devices and it s load that connects with NetAgent UPS.
75.
5.3.2 UPS Monitor Highlight NetAgent UPS devic e and configure. Or right click on the highlighted device and click on monitor device Meter Display NetAgent UPS information such as input voltage, output voltage, temperature, capacity .
Event Log This display event happened with date/time and its description Control • Tu rn Off UPS: T o shutdown UPS • Reboot UPS: UPS shuts down in 12 seconds, and reboot in 1 minute. • LED: Enable LED flas hes. (UPS must supports it) • Cancel Shutdown: T o cancel UPS shutdown.
Once choose the function that to perform and click on “Execute” Note: UPS must supports those function to perform it T est Control • UPS Se lf T est: Execute UPS Self T est • UPS Calibration T.
5.3.3 UPS Management To configure SNMP of its NetAgent UPS 79.
5.4 System(S) T o view event log, data log and configuration 5.4.1 Event Log Display event log , date/time and description of all NetAgent UPS 5.4.2 Dat a Log Display input voltage, output voltage , frequency ,load.
5.4.3 SNMP Option T o set NetAgent UPS’ s parameter 81.
5.5 User(U) T otal of 8 users account can be creat ed to manage and control it s NetAgent UPS 5.5.1 Change Password T o change existing user ’s password to login 5.
5.6 Help(H) Display the current SNMPView version, and operation information 5.6.1 HTML Help This to check the operation of SNMPV iew 5.6.2 About Display the current SNMPV iew version, Copyright information and product service contact.
Appendix A - Update the firmware of NetAgent UPS NetAgent provides the following convenient methods for user to update the latest firmware of the NetAgent 1. Click firmware upgrade under About of Ne tAgent webpage and it would link to Megatec’ s server to download the latest firmware.
2. Use FTP to up date (suit able for BK,CK,DK,BP ,CP ,DP using firmw are version 2.35 and later) The FTP is a easy and common way to upload the latest firmware into the NetAgent.
3. Use IE browser to up date (suit able for BK,CK,DK,BP ,CP ,DP version) This method is to enter the account, p assword and IP address of the NetAgent UPS which the user wish to update under the web site column.
Appendix B -3 Ports NetAgent II with SMS Modem BP506 & SMS MODEM Hardware Installation ： 1: A ： GSM MODEM 。 B ： GSM MODEM Adaptor 。 C ： NetAgent BP506 。 D ： GSM MODEM Cable 。 E .
card has password, invalid p assword. If such conditions happens, please unplug &plug the power on Modem and it shall ready SIM again. If Led doesn’t flash continuously (once ever y 8 seconds), .
BP506 Modem Configuration ： 1 、 BP506 Modem 2.Modem communication T ype → Select SMS 3 . S M S C o m m u n i c a t i o n → Select GPRS 4.Enter SIM Card PIN(leave blank if none) 。 5.
BP506 SMSConfiguration ： BP506 → Configuration → 1.SMS 2 . S e l e c t L o c a l M o d e m 3.Enter BP506’ s username and password(leave none leave blank) 。 4.
Appendix C –SMS Server with SMS Modme GPRS MODEM Inst allation ： 1. Insert Sim card 2 、 Connect DC adaptor to GPRS modem as well serial cable provided to PC com port 1 2 3 NOTE ※ ： Please ma.
2 ： Once installed, the icon would a ppear on the tool bar 3 ： Right click on the SMS server icon and check modem status 2 、 SMS Server Software Configuration 92.
3 、 NetAgent sends SMS via modem ： 1. Click on SMS in the NetAgent Webp age 2. Enter the SMS server ’s IP S e r v i c e P o r t ： NetAgent & SMS Server port that use for local connection S.
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