Benutzeranleitung / Produktwartung KV1500A des Produzenten Black Box
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FEBRUARY 2003 KV1500A KV1501A KV1502A KV1503A FREE tech support 24 hours a day , 7 days a week: Call 724-746-5500 or fax 724-746-0746 . Mailing address: Black Box Corporation , 1000 Park Dr ., Lawrence, P A 15055-1018 World-Wide W eb: www.blackbox.com • E-mail: info@blackbox.
1 THE SER VSWITCH™ F AMIL Y W elcome to the Ser vSwitch™ Family! Thank you for purchasing a BLACK BOX ® ServSwitch™ Brand KVM switch! We appreciate your business, and we think you’ll appreciate the many ways that this product will save you money, time, and effort.
2 SER VSWITCH™ SUMMIT FEDERAL COMMUNICA TIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE ST A TEMENTS This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication.
3 EU DECLARA TION OF CONFORMITY , VCCI ST A TEMENT EUROPEAN UNION DECLARA TION OF CONFORMITY This equipment has been tested and found to comply with the limits for a class A computing device in accordance with the specifications in the European standard EN55022.
4 SER VSWITCH™ SUMMIT NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY ST A TEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
5 NOM ST A TEMENT 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal maner.
6 SER VSWITCH™ SUMMIT Contents Chapter Page 1. Quick Install Guide .................................................................................... 8 1.1 Basic Installation ........................................................................
7 T ABLE OF CONTENTS Chapter Page 7. Troubleshooting ...................................................................................... 53 7.1 Calling Black Box .............................................................................. 53 7.2 Shipping and Packaging .
8 SER VSWITCH™ SUMMIT 1. Quick Install Guide Figure 1-1. The elements of a Ser vSwitch Summit system. Numbers refer to basic- installation steps on the facing page.
9 CHAPTER 1: Quick Install Guide 1.1 Basic Installation CAUTION! The Summit and all devices you want to attach to it must be unplugged and powered OFF prior to installation. To install a ServSwitch Summit system with a single Base Unit, take the following steps, referring to Figure 1-1 on the facing page.
10 SER VSWITCH™ SUMMIT 1.2 Initial Administrative T esting To verify that an attached computer can be viewed and controlled through the ServSwitch Summit system, take these steps: 1.
11 CHAPTER 1: Quick Install Guide For more information about installing, configuring, operating, and troubleshooting a Summit system, read the rest of this manual. Figure 1-3. The Selection Menu for a KV1502A (shown after a hypothetical basic system configuration is finished).
12 SER VSWITCH™ SUMMIT 2. Specifications Cable Required: Between Base Units, USMs, and CIMs: Four-pair (eight- wire) Category 5 solid-core unshielded twisted-pair (UTP) pinned and paired according t.
13 CHAPTER 2: Specifications Serial (continued): KV1518A: Supports X-ON/X-OFF flow control to attached device; other characteristics are user- selectable: 2400, 4800, 9600, or 19,200 bps; 7 or 8 data .
14 SER VSWITCH™ SUMMIT Connectors (continued): On all CIMs: (1) HD15 male to CPU’s video port; (1) RJ-45 female to Base Unit; On KV1515A and KV1519A: (2) 6-pin mini-DIN male: (1) to CPU’s PS/2 k.
15 CHAPTER 2: Specifications MTBF (continued): KV1517A: 2,308,000 hours; KV1518A: 1,691,000 hours; KV1519A: 879,000 hours Power: All Base Units and USM: From utility-power (mains) outlet, through deta.
16 SER VSWITCH™ SUMMIT Size (continued): KV1519A: 1"H x 2.4"W x 3.5"D (2.5 x 6.1 x 8.9 cm), plus a 14" (35.6-cm) cord from the CIM to its HD15 connector and two 18" (45.7-cm) cords from the CIM to its 6-pin mini-DIN connectors Weight: KV1500A: 8.
17 CHAPTER 3: Introduction 3. Introduction 3.1 Overview The ServSwitch™ Summit is designed to perform heavy-duty multiple-user-to- many-computer keyboard/video/mouse (KVM) matrix switching without burdening you with big, confusing hydra-headed cables.
18 SER VSWITCH™ SUMMIT 3.2 Features and Benefits Some useful features of the Summit: • Base Unit available in models to which you can directly attach 2 users and 42 computers (KV1500A), 4 users and 42 computers (KV1501A), 8 users and 32 computers (KV1502A), or 16 users and 64 computers (KV1503A).
19 CHAPTER 3: Introduction 3.3 Complete Packages The ServSwitch Summit Base Units come with: • (1) Base Unit; • (2) 20-ft. (6.1-m) CAT5 test cables (replacement product code EYN737MS-0020); • (1) Pair of rackmount brackets and associated screws (replacement product code RMKSM2 for KV1503A, RMKSM1 for all other models); • (1) 10-ft.
20 SER VSWITCH™ SUMMIT 3.4 The Summit Illustrated Figure 3-1. A Ser vSwitch Summit Base Unit (KV1500A shown). Figure 3-2. A Ser vSwitch Summit CIM (KV1515A shown).
21 CHAPTER 4: Installation and Initial Configuration 4. Installation and Initial Configuration NOTE This chapter includes full instructions for how to install single Base Units or cascades of multiple Base Units.
22 SER VSWITCH™ SUMMIT You can use function keys [F1], [F2], [F4], and [F8] to switch between first-level menus. Pressing [F1] while the OSUI is active brings up the help screen, which lists all available options. While the OSUI is on screen, the user-station keyboard’s [Scroll Lock] LED indicator blinks.
23 CHAPTER 4: Installation and Initial Configuration Figure 4-2. Rear panels of a Ser vSwitch Summit USM (KV1510A, top) and 8 x 32 Base Unit (KV1502A, bottom) (not shown at the same scale). 3. Initially configure the USM. a. The Login Menu (shown in Figure 4-3) should be displayed on the USM’s attached monitor.
24 SER VSWITCH™ SUMMIT Figure 4-4. The Selection Menu for a KV1502A (shown after a hypothetical basic system configuration is finished). 4. Repeat steps 2 and 3 for each USM you want to connect to the Base Unit. 5. Connect a CIM and its computer CPU.
25 CHAPTER 4: Installation and Initial Configuration b. Plug in and turn ON the CPU. If the CIM is installed and operating properly, the CIM’s green LED will start blinking: once per second while the CIM is idle, more quickly while it’s passing data in either direction.
26 SER VSWITCH™ SUMMIT Figure 4-5. The Administration Menu. Figure 4-6. The Channel Configuration Menu of a KV1502A (shown after a hypothetical basic system configuration is finished).
27 CHAPTER 4: Installation and Initial Configuration 4.3 Installing a Cascaded Summit System The ServSwitch Summit’s channel capacity can be easily expanded by installing a cascade of Base Units as shown in Figure 4-7.
28 SER VSWITCH™ SUMMIT Take these steps to install a cascaded system with multiple Base Units: 1. Connect one end of a CAT5 UTP cable to user port # 1 on the back of the master Base Unit. (If the cascade consists of both 16 x 64 Base Units and other Base Unit models, a 16 x 64 Base Unit must be the master.
29 CHAPTER 4: Installation and Initial Configuration 6. Configure the channels in your system. (Check the [Scroll Lock] LED on one of your user-station keyboards. If it’s blinking, the Summit is ready to accept hotkey commands from that user station.
30 SER VSWITCH™ SUMMIT Figure 4-9. The Channel Configuration Menu for a KV1502A (shown after a hypothetical cascaded system configuration is finished).
31 CHAPTER 4: Installation and Initial Configuration j. Press [Enter] to access the dedicated Selection Menu for that subsidiary Base Unit. Verify that new names appear in the Selection Menu in green.
32 SER VSWITCH™ SUMMIT 5. User Functions This chapter discusses how to use the On-Screen User Interface (OSUI) to configure and operate your ServSwitch™ Summit system. (See Appendixes G and C for information about using the KV1518A CIM or using the KV1519A with a local PC.
33 CHAPTER 5: User Functions To login at the Login Menu and start operating the system, take these steps: 1. Type in the user name that you’ve been assigned by the system administrator. (If user names haven’t been assigned yet, the defaults are user01 through user15 —depending on the model—for regular users and admin for the administrator.
34 SER VSWITCH™ SUMMIT Figure 5-2. The Selection Menu order ed by channel number . Figure 5-3. The Selection Menu order ed by name. Figure 5-4. The ID Display that appears on screen after a selection. Purchas_16x64.02 NT40-Mail Selection Menu by Name Main_16x64 Page 1/8 Name Ch.
35 CHAPTER 5: User Functions To choose a computer from the Selection Menu, take these steps: 1. Press [F12] to toggle the menu to your desired sort-order view (by channel-ID number or alphabetically by device name).
36 SER VSWITCH™ SUMMIT In the Selection Menu, each channel’s availability is visually indicated by the following text colors. (For more information about Private Mode, Public View Mode, and PC Share Mode, see “Operation Mode” in Section 6.2 .) • Black = No device is connected or the connected device is powered down.
37 CHAPTER 5: User Functions 5.3 Customizing How the USM Operates for Y ou When the OSUI is active, you can bring up the User Profile Menu, shown in Figure 5-5, by pressing function key [F4]. This menu is for displaying the Summit’s configuration and for setting preferred operating parameters for individual user accounts.
38 SER VSWITCH™ SUMMIT 3. If you want to change the value of any of the other fields, use your keyboard keys to select the field you want to edit: Press [Tab] to move forward through the editable fields, [Shift]+[Tab] to move backward, the up- and down-arrow keys to move up and down, and the left- and right-arrow keys to move left and right.
39 CHAPTER 5: User Functions • ID Display: The ID Display is a small window that can pop up on screen to show you the name and ID of each channel as you switch between them or scan them.
40 SER VSWITCH™ SUMMIT • Display Position: Use this parameter to move the OSUI menus and ID Display to the desired position on your monitor screen.
41 CHAPTER 5: User Functions 5.4 Keyboard-Controlled OSUI Functions Use the following function keys to access the Summit’s OSUI functions: Press… When you want to… [F1] View the Help Menu (shown in Figure 5-6). [F2] Access the Selection Menu (see Section 5.
42 SER VSWITCH™ SUMMIT Figure 5-6. The Help Menu. 5.5 The Information Menu When the OSUI is active, you can bring up the Information Menu, shown in Figure 5-7, by pressing function key [F8].
43 CHAPTER 6: Administrator Functions 6. Administrator Functions This chapter discusses the special On-Screen User Interface (OSUI) functions with which an administrator can configure and operate the ServSwitch™ Summit system, including assigning access rights (discussed in more detail in Appendix A ).
44 SER VSWITCH™ SUMMIT 6.2 System Configuration Administrators can use the System Configuration Menu, shown in Figure 6-2, for setting certain global parameters. 1. From the Administration Menu (see Section 6.1 ), press “1” or use the up- and down-arrow keys to move the highlight to “System Configuration,” then press [Enter].
45 CHAPTER 6: Administrator Functions • Display All Computers: You can set this option to “Yes” or “No” to respectively allow or disallow users from viewing channel listings for all connected devices through the OSUI, even if the user doesn’t have the security privileges to access them.
46 SER VSWITCH™ SUMMIT • P-View Admin Silent: When the Operation Mode is set to “Public View” (see the previous page), the user in control of a computer is normally notified when other users start and stop viewing their channel’s video.
47 CHAPTER 6: Administrator Functions • Default Login Name Blank: Determines whether the User Name field in the Login Menu (see Section 5.1 ) will be blank when the menu appears or will contain the .
48 SER VSWITCH™ SUMMIT • You can login as a different user by highlighting a user name and pressing “L”. The user name will appear in a Login Menu, prompting you to login.
49 CHAPTER 6: Administrator Functions 6.4 Channel Configuration Administrators can use the Channel Configuration Menu, shown in Figures 6-5 and 6-6, to edit or initialize a CIM. You can change the device name, individual scan rate, device type, and group IDs associated with each computer or device.
50 SER VSWITCH™ SUMMIT While the cursor is in the Device column, you can press [Tab] or the right-arrow key to move to the “right end” of this menu (see Figure 6-6) and display devices’ group information: The Group columns display which groups (if any) the device has been assigned to; see Appendix A .
51 CHAPTER 6: Administrator Functions 6.5 User Station Profile Administrators can select option 4 at the Administration Menu to bring up the User Station Profile, shown in Figure 6-7. They can use this menu to set the global keyboard type and video delay.
52 SER VSWITCH™ SUMMIT 6.6 Refresh Configurations If the system is slow to recognize new devices, administrators can select item 5, “Refresh Configurations,” from the Administration Menu in order to have the single or master Base Unit they’re attached to repoll its attached devices.
53 CHAPTER 7: T roubleshooting 7. T roubleshooting 7.1 Calling Black Box If you determine that any of your ServSwitch™ Summit Base Units, USMs, or CIMs is malfunctioning, do not attempt to alter or repair the unit . It contains no user- serviceable parts.
54 SER VSWITCH™ SUMMIT Appendix A: Group Settings (Access Rights) If you’d like to assign access rights to users and security levels to computer CPUs in a ServSwitch™ Summit system, you can assign users to user groups with defined rights and CPUs to channel groups with defined accessibility.
55 APPENDIX A: Group Settings (Access Rights) We recommend that your main system administrators be assigned to the user group 00, which can access all CPUs, and that your assistant administrators be assigned to user groups between 01 and 09.
56 SER VSWITCH™ SUMMIT Appendix B: USM Direct Mode A ServSwitch™ Summit USM set to Direct Mode can be directly connected to a CIM, either temporarily for emergency “crash cart” access or permanently for non- switched extension purposes, without having to go through a Base Unit.
57 APPENDIX C: Using a KV1519A to Access a Local CPU Appendix C: Using a KV1519A to Access a Local CPU If you have a local PC CPU that you want only the user(s) at a certain user station to be able to.
58 SER VSWITCH™ SUMMIT 3. Connect the free end of this cable to the RJ-45 port labeled “UTP OUT” on the KV1519A. 4. Run another CAT5 cable (not included; we recommend product code EYN737MS) from the RJ-45 port labeled “UTP IN” on the KV1519A to the same user port on the Base Unit from which you disconnected the other cable.
59 APPENDIX D: Updating the Summit’ s Firmware Appendix D: Updating the Summit’ s Firmware The ServSwitch™ Summit Update Utility is a 32-bit Windows ® based program that handles the transfer of new firmware to Summit Base Units and USMs.
60 SER VSWITCH™ SUMMIT Figure D-1. The main window of the Update Utility . 4. Select the correct serial port (COM1, COM2, COM3, or COM4) and click on the Activate Port button to initiate communication with the USM.
61 APPENDIX D: Updating the Summit’ s Firmware The upload typically takes about two minutes. Once the USM successfully finishes receiving the new firmware, it should beep and reset itself automatically. (If the automatic reset doesn’t occur, you can manually reset the USM by cycling power to it—no data loss will occur.
62 SER VSWITCH™ SUMMIT 18. Click on “Send to Summit” to begin uploading the new firmware to the Base Unit. Both the PC and the Base Unit need to remain powered on during the transfer, and you should be careful not to disconnect the cable between them.
63 APPENDIX E: Surface/Rackmounting Appendix E: Sur face/Rackmounting ServSwitch™ Summit USMs and most Base Units can be mounted in 1U (1.75", 4.4 cm) of vertical space in a standard 19" equipment rack; KV1503A Base Units can be mounted in 2U (3.
64 SER VSWITCH™ SUMMIT Figure E-2. Frontwar d rackmounting of the USM. To mount a USM or Base Unit facing rearward, as shown in Figures E-3 and E-4, take these steps (matching the step numbers to the numbers in the figures): 1.
65 APPENDIX E: Surface/Rackmounting Figure E-3. Rear ward rackmounting of the Base Unit (1U model shown). Figure E-4. Rear ward rackmounting of the USM.
66 SER VSWITCH™ SUMMIT The USM also comes with a plate that you can use to mount the USM on a flat vertical or horizontal surface. (If you lose or damage this plate, replace it with an RMKSM0 kit—the final character in the product code is a zero, not the letter “O”.
67 APPENDIX E: Surface/Rackmounting Figure E-5. T emporarily attaching the plate to a surface. Figure E-6. Per manently attaching the plate to a surface.
68 SER VSWITCH™ SUMMIT Appendix F: CA T5 Cable Guidelines Use only straight-through-pinned four-pair (eight-wire) Category 5 unshielded twisted pair (UTP) cables, terminated with standard RJ-45 plugs, for the CAT5 cabling links in your ServSwitch™ Summit system.
69 APPENDIX G: Using the RS-232 Serial CIM (KV1518A) Appendix G: Using the RS-232 Serial CIM (KV1518A) G.1 Introduction to the KV1518A If you want to use your ServSwitch™ Summit system to access a C.
70 SER VSWITCH™ SUMMIT G.2 Installing the KV1518A Take these steps to attach a KV1518A CIM to the serial port of a computer CPU or other device and to your Summit system: 1. Run an appropriate cable from the KV1518A’s DB25 female DTE connector to the device’s serial port.
71 APPENDIX G: Using the RS-232 Serial CIM (KV1518A) 4. Plug the KV1518A’s power supply into the KV1518A and a working AC outlet. If the KV1518A and its power supply are installed and operating prop.
72 SER VSWITCH™ SUMMIT • In addition, the access type is shown at the right of line 4 of the top pane. The access type can be either “LOC” (the local keyboard/monitor user station is active), .
73 APPENDIX G: Using the RS-232 Serial CIM (KV1518A) G.3.2 O N -L INE M ODE When you operate the KV1518A in On-Line Mode (see Figure G-1), the main screen area displays your interactions with the ASCII device, as if it were the screen of an ASCII terminal.
74 SER VSWITCH™ SUMMIT Figure G-2. The Buf fer Edit Mode screen. 1 2 3 4 5 6 7 8 12345678901234567890123456789012345678901234567890123456789012345678901234567890 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 20 1 2 3 4 5 6 7 8 9 30 1 2 Black Box Corporation ©Copyright 2002 V1.
75 APPENDIX G: Using the RS-232 Serial CIM (KV1518A) Figure G-3. The Help screen. 1 2 3 4 5 6 7 8 12345678901234567890123456789012345678901234567890123456789012345678901234567890 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 20 1 2 3 4 5 6 7 8 9 30 1 2 Black Box Corporation ©Copyright 2002 V1.
76 SER VSWITCH™ SUMMIT G.4 Configuring the KV1518A Press [Alt] + [F2] to bring up the Setup Screen, shown in Figure G-4, where you can select your desired serial-communication parameters (baud rate [data rate], etc.
77 APPENDIX G: Using the RS-232 Serial CIM (KV1518A) If you’d like to program any of your keyboard’s twelve function keys with commands or data items you frequently have to send the device, bring up the Set Up Programmable Keys screen (shown in Figure G-5) by pressing [Alt] + [F3].
78 SER VSWITCH™ SUMMIT G.5 T roubleshooting the KV1518A If you don’t get a device prompt: 1. If the KV1518A’s screen is displayed on your monitor with the top and bottom help windows, make sure that it indicates “On Line” status. If not, press [Esc] to return to On-Line Mode.
79 APPENDIX H: Emulating Sun Keys with a PS/2 Keyboard Appendix H: Emulating Sun Keys with a PS/2 Keyboard We recommend that you use a Sun keyboard and mouse at your user stations if there are any Sun CPUs in your ServSwitch™ Summit system.
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JANUARY 2001 ACS235A ACS236A R G B 2 1 FIBER KVM EXTENDER Power Remote Unit FREE tech support 24 hours a day , 7 days a week: Call 724-746-5500 or fax 724-746-0746 . Mailing address: Black Box Corporation , 1000 Park Dr ., Lawrence, P A 15055-1018 World-Wide W eb: www.
Ein wichtiger Punkt beim Kauf des Geräts Black Box KV1500A (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Black Box KV1500A noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Black Box KV1500A - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Black Box KV1500A reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Black Box KV1500A erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Black Box KV1500A besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Black Box KV1500A verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Black Box KV1500A. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Black Box KV1500A gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
