Benutzeranleitung / Produktwartung ACU2028A des Produzenten Black Box
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SEPTEMBER 2003 ACU2001A ACU2009A ACU2022A ACU2028A ACU2201A ACU2222A ACUR001A ACUR002A ACURA001A ACURA002A.
THE SERVSWITCH FAMILY 1 Welcome to th e ServSwitch™ Famil y! Thank you for purchasing a BLACK BO X® ServSwitch™ Brand CATx KVM Extender model! We appreciate your business, and w e think you’ll appreciate the many ways that your enhanced keyboard/video/mouse system w ill save you money, time, and effort.
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 2 Copyrights and Trademarks ©2003. All rights reserved. This infor mation may not be reproduced in any manner without the prior written consent of the manufa cturer.
FCC/CDC STATEMENTS 3 FEDERAL COMMUNICATION S COMMISSION AND CANADIAN DEP ARTMENT OF COMMUNICATIONS RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can r adiate radio-freque.
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 4 EUROPEAN UNION DE CLARATION OF CONFORMITY WARNING! This is a class A product. In a do mestic environment, this product may cause radio interference, in which case the us er might be required to take adequate remedial measures.
NOM STATEMENT 5 NORMAS OFICIALES MEXIC ANAS (NOM) ELECTRICAL SAFETY STATE MENT INSTRUCCIONES DE S EGURIDAD 1. Todas las instrucciones de seguridad y o peración deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación d eberán ser guardadas para referencia futura.
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 6 14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante. 15. En caso de existir, una antena externa deberá s er localizada lejos de las lineas de energia.
SAFETY PRECAUTIONS AN D INSTALLATION GUIDELINES 7 Safety Precautions and Insta llation Guidelines To ensure reliable and safe long-term operation please note the following installation guidelines: • Do not use to link between buildings. • Only use in dry, indoor environments.
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 8 Contents 1. Quick Setup 10 1.1 Command Summary 11 2. Overview 12 2.1 Introduction 12 2.2 Glossary 12 2.3 Features 14 2.4 Product Range 15 2.5 Compatibility 16 2.6 How to Use This Guide 17 3.
CONTENTS 9 Appendix A: Example Applications 47 Appendix B: Rack Mount Options 52 Appendix C: Remote Unit: Flash Upgradin g & External Configuration 54 Appendix D: Advanced Cabling Issues (S kew) 5.
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 10 1. Quick Setup This section briefly describes how to install your K VM extender system and optimize the video signals. Unless you are an experien ced user, we recommend that you follow the full procedures described in the rest of this manual.
QUICK SETUP 11 1.1 Command Summary The following table summarizes the ‘hot’ key comman d sequences used in system configuration and video tuning on a Rem ote unit console.
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 12 2. Overview 2.1 Introduction The ServSwitch Brand CATx KVM Extender Series enables high-resolution video, PS/2 keyboard and mouse, stereo audio, and s erial port signals to be communicated up to 1000ft (300m) over Category 5, 5e, 6 or higher (CATx) cable.
OVERVIEW 13 Figure 1 KVM extender system Local Access ACU2009A, ACU2028A only. Dual Video Support ACU2201A, ACU2222A ACUR002A, ACURA002A only Serial and Audio Transmission ACU2022A, ACU2028A ACU2222A, ACURA001A ACURA002A only KVM extension over CATx cables up to 1000ft (300m).
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 14 2.3 Features All members of the ServSwitch Brand CATx K VM Extender Series offer the following features: • Support for high video re.
OVERVIEW 15 2.4 Product Range There are ten products in the range: Single Video Channel Kits (Standa rd) ACU2001A Single Video Channel, PS/2 KB & Mou se Local Unit + Remote Unit (Single Access ) A.
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 16 2.5 Compatibility Interface Compatibility • PS/2 Keyboard: Compatible with all standard key boards. Certain keyboards with enhanced features may also be supported with custom firmware. • PS/2 Mouse: Compatible with all standard 2-button, 3-button and wheel mice.
OVERVIEW 17 2.6 How to Use This Guide This guide describes the installation and configuration of the ServSwitch Brand CATx KVM Extender Series. Although the connectio n and operation of the system.
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 18 3. Installation For first-time users, we recommend that you carry out a test placement, confined to a single room, before commencing full installation. This w ill allow you to identify and solve any cabling problems, and experiment with the K VM extender system more conveniently.
INSTALLATION 19 3.2 Interconnection Cable Requirements To connect the Local and Remote units you w ill need CATx (any category 5, 5e, 6 or higher) cable terminated with RJ45 plugs. Interconnect cables must be solid-core type. S tranded patch cable will give poor results over longer distances.
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 20 3.3 Remote Unit Installation To install a Remote unit: 1. Switch off all devices. 2. Connect your keyboard, monitor(s) and mo use to the Remote unit as shown in Figure 2. These ports may also be attached to the CPU side of a KVM s witch in order to have a Remo te CPU.
INSTALLATION 21 Figure 2 Remote Unit – rear vi ew Status Yellow LED* Green LED OFF ON FLASHING No data transfer with Local unit Remote Unit in Command Mode Data transfer with Local unit Remote Unit not powered.
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 22 3.4 Local Unit Installation To install a Local unit: 1. It is recommended that the PC and other d evices are switched off before connection.
INSTALLATION 23 Figure 4 Local Unit (Single Vide o) - rear view Figure 5 Local Unit (Dual Vide o) - rear view Connect to Local monitor. Connect to audio ports on computer. Connect to serial port on computer. ACU2028A and ACU2022A only ACU2009A, ACU2028A only Connect to computer’s video output.
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 24 Figure 6 Local Unit (Single Vide o) – front view Status LED Power LED* OFF ON FLASHING No power - Local unit not connected or defective .
INSTALLATION 25 3.5 Connection to Rackmount Hub Loc al Units Remote units are compatible with CAT5 KVM Extender Local Hubs belonging to the same family: Remote Units Compatible Local Rack Hubs ACUR001.
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 26 Figure 8 Simple system using AC U1006RA hub and ACUR00 1A Remote units.
INSTALLATION 27 Figure 9 ACU1006RA rack us ed with ACUR002A units to exte nd dual video 5V PSU.
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 28 4. Remote Unit Co nfiguration & Operation Cat5/5e/6 cables are specifically designed for networking applications and not for transmitting analog video. Your CATx K VM extender includes, and requires, advanced technology to enable its use at high screen reso lutions.
REMOTE UNIT CONFIGURATIO N & OPERATION 29 4.2 Video Adjustments Remote units feature a number of correction to ols to simplify video optimization. This procedure is straightforward and only needs to be carried out once.
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 30 4.3 Command Mode During normal use, the Remote console keyboar d functions in the usual manner. However, by using a specific ‘hot’ key sequence, you can set the keyboard into a Command Mode.
REMOTE UNIT CONFIGURATIO N & OPERATION 31 4.4 Adjusting Video Use the following step-by-step procedure to op timize the video image on the Remote console: 1. If possible, view the online test card at: http://www.blackbox.com/tech_su pport/ts_upgrades/ts_ss.
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 32 3. Select the video channel you want to conf igure using one of the following keys on the numeric keypad: Channel Command Key Select Chann.
REMOTE UNIT CONFIGURATIO N & OPERATION 33 LF too low LF too high HF too low HF too high Figure 11 Problems with smeari ng and sharpness requiring LF a nd HF adjustment 6. Identify the ‘slowest’ color – the colored line furthest to the right.
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 34 Figure 12 Illustration of skew and a ppearance on test card Some Cat5e/Cat6 cab les require a large green delay. Vid eo quality can be often be vastly imp roved by using standard crossov er patch cables at both ends of the link rather than straight patch cables.
REMOTE UNIT CONFIGURATIO N & OPERATION 35 8. Fine-tune the LF equalization to remove ‘ black video smearing’ - black smears to the right of large objects such as window title bars (see Figure 11).
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 36 4.5 Other Remote Configuration & Operation Options Reset Commands The ServSwitch Brand CATx KVM Extender Series has a number of commands to reset the keyboard and mouse, to reset EQ and Delay val ues and to restore the factory default configuration.
REMOTE UNIT CONFIGURATIO N & OPERATION 37 Private Mode Commands On dual access systems, the Remote user can lock out the Local console by triggering a ‘Private Mode’ function. This prevents t he Local console from being used even if the two- second inactivity timeout period expires.
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 38 Local Unit Configuration Commands On dual access systems, a Local console us er can lock out the Remote console (see Local Console Commands , page 41).
LOCAL UNIT OPERATION 39 5. Local Unit Opera tion 5.1 Overview You need to read this section if you have pur chased an extender system kit containing both a Local and Remote unit. For more information about serial/audio port oper ation, see Appendix E: Audio/Serial Ports , page 58.
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 40 5.2 Dual Access Systems ACU2009A and ACU2028A models offer d ual access from consoles at both Remote and Local units.
LOCAL UNIT OPERATION 41 Local Console Commands After pressing the initial ‘hot’ key on th e Local keyboard, you can issue a number of commands by pressing additional keys. These commands allow you to start a private mode session on the Local console or to res et the keyboard and mouse.
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 42 6. Troubleshooting 6.1 Video The image is not sharp, or is badly sm eared. Have you adjusted the video equalizati on? Follow the instructions on page 29. Check the Interconnect cable between the Rem ote and Local units.
TROUBLESHOOTING 43 The monitor sometimes goes blank for a second or two. Check that the interconnect cable is not rou ted near power lines or other sources of electrical interference. If this is a persistent prob lem, contact Technical Support. Check system grounding.
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 44 6.2 Keyboard & Mouse When I am typing, I get wrong or missing characters on the screen. Your keyboard may be in the wrong mode. Use the appropriate commands to reset the keyboard and mouse as described in the se ctions covering Local and Remote operation.
TROUBLESHOOTING 45 6.3 Audio The audio is very quiet. The audio I/O is line-level and requires amplifie d speakers and connection to devices providing line-level I/O. The audio is loud but distorted. Check that the audio input is not greater than line level (4V peak-to-peak).
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 46 6.5 General Questions Is it possible to use a cable length longe r than 1000ft (300m)? It might be possible to use a cable of up to 1650ft (5 00m) at lower resolutions. However, we do not recommend this an d cannot guarantee that it will work.
APPENDIX A: EXAMPLE AP PLICATIONS 47 Appendix A: E xample Applications This section illustrates four specific applications u sing Extender units: • Six dual-monitor consoles with serial and au dio (Figure 13). • Six remote serial touch screens with Lo cal access through a KVM switch (Figure 14).
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 48 Figure 13 Dual-monitor console s with serial and audio extension ACU1006VRA Extender Hub Takes primary video, keyboard, mouse, audio and serial signals from each CPU (only two shown). ACU1006RA Extender Hub Takes secondary video from each CPU.
APPENDIX A: EXAMPLE AP PLICATIONS 49 Figure 14 Touch screen network wi th local access to CPU throug h KVM switch ACU1006DVRA Extender Hub Takes KVM and serial signals from each CPU (only two shown). ACURA002A Remote units connect to touch screens. Local access ports connect to single KVM console through a ServSwitch brand KVM switch.
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 50 Figure 15 Information distributi on system sharing a single PC ACU1006DRA Extender Hub CPU connects to Port 1. Local access ports are daisy-chained to allow operation from any console and/or video to be distributed to multiple locations.
APPENDIX A: EXAMPLE AP PLICATIONS 51 Figure 16 Extender system with se cond screen for security monito ring Security System Provides secondary video input. ACU2201A Takes KVM signals from standard PC and secondary video from security system. ACUR002A Connects to KVM console.
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 52 Appendix B: R ack Mount Options Most of the extender units can be mounted in a 19” rack using one of the two mounting kits: • RMK19U-X.
APPENDIX B: RACK MOU NT OPTIONS 53 RMK19U-R2 Mounting Kit RMK19U-R2 allows you to mount one of the following Local units across 1U: • ACU2001A • ACU2022A • ACU2009A • ACU2028A The kit consists of two angled brackets. To mount a unit: 1. Remove the two screws from one side of the u nit.
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 54 Appendix C: R emote Unit: Flash Up grading & External Con figuration The Remote unit contains a configuration port accessed through the mouse port. By attaching an upgrade cable between this port and the s erial port on any PC (or laptop) the Remote unit’s firmware may be upgraded.
APPENDIX D: ADVANCE D CABLING ISSUES (SKEW) 55 Appendix D: A dvanced Cabling Iss ues (Skew) The suggestions made in this Appendix sh ould only be investigated if you cannot obtain satisfactory image quality after configuring the Remote unit (as described in Section 4).
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 56 Cable Pinning/Pairing The following table illustrates which RJ45 conn ector pins the extenders use for various signals. It also details the standard EIA-5 68B wiring scheme that is recommended for most installations.
APPENDIX D: ADVANCE D CABLING ISSUES (SKEW) 57 Optimizing Pairs (General Solution) Measure pair lengths with a LAN cabli ng tester (TDR) or view pairs by stripping back a small piece of cable and viewing how tightly pairs are twisted. The most tightly twisted pair is the slowest (longest) and the loosest pair the fastest (shortest).
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 58 Appendix E: A udio/Serial Ports Operation & Multi-Port Configuration This appendix describes audio & serial interfac e operation f.
APPENDIX E: AUDIO/SER IAL PORTS 59 Audio Interface - Set Up and Operation The audio interface is line-level and is designed to take the output from a sound card (or other line-level) source and be connected to a set of powe red speakers at the other end of the link.
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 60 Appendix F: C alling Black Box If you determine that your CATx KVM Extender is malfunctioning, do not attempt to alter or repair it . It contains no user-serviceable p arts. Contact Black Box Technical Support at 724- 746-5500.
APPENDIX G: SPECIFICATIONS 61 Appendix G: S pecifications Video Maximum Resolution 1600x1200@60Hz over 650ft (200m) 1280x1024@75Hz over 1000ft (300m) Operation at higher resolutions/refresh r ates may be possible at shorter distances Video Compatibility VGA to UXGA, RGB Video I/O 0.
SERVSWITCH BRAND CATX KVM EX TENDER FAMILY 62 Serial Interface Max Baud Rate Supported 19.2K Baud Serial Data Format Transparent Signals Transferred TX, RX, RTS, CTS, D TR, DSR Local U.
APPENDIX G: SPECIFICATIONS 63 Size and Shipping Weig ht ACUR001A, ACUR002A Remo te Unit: 5.5”x5.7”x1.1” (140x145x29mm) Shipping Weight: 2.7lb (1.2kg) ACURA001A, ACURA002A Remote Unit: 5.5”x5.7”x1.7” (140x145x44mm) (1U) Shipping Weight: 2.9lb (1.
NOTES.
Customer Support Information: For FREE T echnical Support 24 hours a day , 7 days a week, call 724-746-5500 or fax 725-746-0746 Mailing address: Black Box Corporation , 1000 Park Dr ., Lawrence, P A 15055-1018 World-Wide Web: www .blackbox.com • Email: info@blackbox.
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