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USER’S MANUAL CableModem Zoom Zoom USB Cable Modem.
NOTICE This doc ument c ontains pro prietary info rmation pr otected by c opyright, an d this User’s Ma nua l and all the a ccomp a ny i ng ha rd ware, software , a nd docum entation are c opyrighted. All rights are r eserved. No part of this document may b e photocopie d or reprod uce d by mecha ni ca l, e lectronic, or other means in an y form.
Contents G ETTING S TARTED ............................................................... 1 C ABLE M ODEM S ERVICE ........................................................... 1 S YSTEM R EQ UIREMENTS ..................................................
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Gettin g Started 1 Getting Started Your Zoom ® USB (Uni versal Serial Bus) Cabl e Modem is designed to connect your personal computer to the Internet through the same cable that you use for televi si on reception. A cable modem provides several advantages over traditional dial- up analog modems: • Transmis sion speeds ar e much faster.
2 Zoom USB Cable Modem Use r’s Manual System Requirements • A computer running Windows ® 98, Windows Me (Millennium Edition), or Windows 2000. • A USB port on your computer. If you do not have one, you will need to acquire a USB expansion card and install it in an available PCI slot.
Gettin g Started 3 In addition to the items packaged with your modem, you will need the following items to complete your installation. • Cable modem service provided by your cable company. Th e service must be DOCSIS (Data Over Cable Ser vice Interf ace Specification) compatible.
4 Zoom USB Cable Modem Use r’s Manual.
Installing Yo u r Cable M o d em 5 1 Installing Your Cable Modem Note: If your cable company provides you with an installation procedure, follow it ins tead of the procedure des cribed in this chapter. This chap ter illustra tes a typ ical cable inst allation in your home or office and describes how to connect the Zoom Cable Modem to your computer.
6 Zoom USB Cable Modem Use r’s Manual The diagram below shows a typical cable modem installation. The cable modem should be placed on a port of the first splitter inside your home or office, and should be kept on a separate circuit from your cable television ser vice.
Installing Yo u r Cable M o d em 7 Making the Connections Connecting your cable modem is simple. T ypical connections are shown below. Coaxial cab le US B c a bl e (Do not conne ct until aft er you in.
8 Zoom USB Cable Modem Use r’s Manual Multiple USB-compatible devices can share one USB port through the use of a hub or s plitter cables. B ecause the Zoom USB Cable Modem is a high-s peed network device, we advise against s haring its USB port with low-speed peripher als such as keyboards , printers, or joys ticks.
Installing Yo u r Cable M o d em 9 After the modem c ompletes a self-te st, it synchronizes with the cable network. During this process, the SYNC light blinks, rapidly at first, then slowly. The USB and ACT lights may flicker briefly. Note: Synchronization may take several minutes.
10 Zoom USB Cable Modem Use r’s Manual 5 When the Zoom Cable Modem Driver Installation s creen reappears, click the Close box to exit. 6 Shut down your computer and complete the f ollowing steps to connect the USB cable and finis h the installati on.
Installing Yo u r Cable M o d em 11 Windows 98/Me N etwork Settings To configure network settings on a computer running Windows 98/Me, follow thes e steps. Note: The dialog boxes shown below are representative of a typical computer. Individual computer dialog boxes may vary.
12 Zoom USB Cable Modem Use r’s Manual 2 In the Network dialog box, if TCP/IP is not listed, click the Add button. 3 In the Select Network Component Type dialog box, click to highlight Protocol and then click Add . 4 In the Select Network Protocol dialog box, under Manufacturers , click to highlight Microsoft .
Installing Yo u r Cable M o d em 13 5 In the Network dialog box there should now be an entry for TCP/IP . (Click NO if you are asked to res tart your computer.
14 Zoom USB Cable Modem Use r’s Manual 6 The TCP/I P Properties dialog box is displayed. In the IP Address tab, click Obtain an IP address automatically .
Installing Yo u r Cable M o d em 15 7 Click the WINS Con figur atio n tab. Click Use DHCP for WINS Resolution and click OK . 8 The Network dialog box from Step 1 is displayed again. Make sure TCP/IP is highlighted, and click OK to enable your setting s.
16 Zoom USB Cable Modem Use r’s Manual Windows 2000 Network Settings To configure network settings on a computer running Windows 2000, follow these steps. Note: The dialog boxes shown below are typical. Individual computer dialog boxes may vary. 1 From your computer’s desktop, click Start | Settings | Network and Dial-Up Connections .
Installing Yo u r Cable M o d em 17 4 In the Select Network Protocol dialog box, click to highlight Internet Protocol (TCP/IP) and click OK . 5 The Local Area Connection Properties dialog box from Step 3 is displayed. Click to select Internet Protocol (TCP/IP) , and then click Properties .
18 Zoom USB Cable Modem Use r’s Manual 6 In the Internet Protocol (TCP/IP) Properties dialog box, select Obtain an IP address automatically , and Obtain DNS server addr ess automatically . Click OK to enable your settings. 7 The Local Area Connection Properties dialog box from Step 3 is displayed again.
Configu r ing Your Br owser 19 2 Configuring Your Browser An Internet browser is a program used to find and displ ay Web pages. To find a page, the brow ser must connect to the Internet, via either phone lines or a LAN (Local Area Network). When using a cable modem, you need to set the browser to connect to the Internet via a LAN.
20 Zoom USB Cable Modem Use r’s Manual If you click LAN Settings , the following dialog box is displayed. Select the Automatically detect settings check box. Click OK . Netscape Navigator Start Netscape Naviga tor. Click Edit and then click Preferences .
Using Your Cable Modem 21 3 Using Your Cable Modem Once you’ve installed the modem and confi gured your brow ser to use a LAN, connectin g to the I nternet is as simple as clicking the icon that corresponds to the desired Internet appli cation.
22 Zoom USB Cable Modem Use r’s Manual Note: If your cable TV s ervice is interrupted, your cable modem service will also be interrupted. If you are unable to connect to the Internet, or if your browser notes that it is unable to find a selected UR L, check to make sur e that your cable TV service is operational.
Append ix A: Fro nt Panel Infor mation 23 Appendix A Front Panel Information After you’ve correctly install ed the Zoom Cabl e Modem, the READY READY READY READY light, SYNC SYNC SYNC SYNC light, a nd USB USB USB USB li ght go on to i ndicate that the modem is fully operat ional.
24 Zoom USB Cable Modem Use r’s Manual Appendix B Troubleshooting This section provides ti ps for troubleshooting your cable modem in the event of minor problems. By referring to these tips, you may be able to quic k ly correct the problem and avoid a call to Techni cal Support.
Appendix B: Troubleshootin g 25 Problem: The power to my cable modem goes on and off. Solution: Check that you are us ing the adapter that came with your cable modem.
26 Zoom USB Cable Modem Use r’s Manual Problem: The Cable Modem’s SY NC light blinks for 5 minutes, goes off, comes on again and repeats. Solution: • Make sure the connection is secure. • Check with your cable service provider to make sure that high speed access is available and running.
Append ix C: Reg u la tory Info r mation 27 Appendix C Regulatory Information FCC Part 15 Emission s Stat ement This equipment has been tested and found to comply with the limits for a C lass B digital device, pu rsuant to part 15 of the FCC Rules.
0951-B 27145 ©2001 Reference Information We recommend that you take a few moments to fill in the following information for your future reference . In the event you need to call Customer Support, you will need the information below.
Ein wichtiger Punkt beim Kauf des Geräts Zoom CableModem (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Zoom CableModem noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Zoom CableModem - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Zoom CableModem reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Zoom CableModem erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Zoom CableModem besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Zoom CableModem verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Zoom CableModem. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Zoom CableModem gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
