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ZM400/ZM600 Industrial/Commercial Printer User Guide.
© 2007 ZIH Corp. The copyrig ht s in this manua l and the softwa re and/or firmware in the label printer described therein are owned by ZIH Corp. Un au thorized re pr od uction of this manual or t he software and/or firmware in the label printer may result in imprison ment of up to one year and fines of up t o $10,000 (17 U.
iii Declaration of Conformity 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Declaration of Conformity I have determined that the Zebr a printers identified as the ZM™ Series Z4M, Z6M, Z4M plus ,.
Compliance Information Compliance Information iv 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Compliance Information FCC Compliance S t atement This device compli es with Part 15 rules. Operation is subject to t he following two c onditions: 1. This device may not cause harmful in terferen ce, and 2.
3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Contents Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents vi 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 2 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . . . . .
vii Contents 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 4 • Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents viii 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 3 Power-On Self T est . . . . . . . . . . . . . . . . . .
3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A About This Document This section provides yo u wit h cont act information, documen t struc ture and or ganization, and additional re ference documen ts. Content s Who Should Use This Document . . . . .
About This Document Who Shoul d Us e This Docum en t 2 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Who Should Use This Document This User Guide is intended for use by any pe rson who needs to operat e or to troublesh oot problems with th e printer.
3 About This Document Contacts 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Contact s Y ou can contact Zebr a T echnologies Corporat ion at the foll owing: Web S i t e http://www .zebra.com T echnical Support via the Inte rnet is availa ble 24 hours per day , 365 days per ye ar .
About This Document Document Conventions 4 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Document Conventions The following co nventions are used throughout this do cument to convey certain information. Alternate Color (online only) C ross-referenc es contain hot li nks to other secti ons in this guide.
5 About This Document Document Conventions 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Illustration Callout s Callouts are used when an illustrati on contains informati on that n eeds to be labeled a nd described. A table that contains th e labels and descrip tions follows the graphic.
About This Document Document Conventions 6 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Notes • ___________ ___________ ____________ ___________ ___________ ___________ ___________ ____________.
3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 1 Introduction This section shows the operational cont rols and locatio n of major components use d when loading medi a. Content s External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Introduction External View 8 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 External Vi e w Figure 2 and Figure 3 show the components an d connections o n the outside of th e printer.
9 Introd uction Printer Media Compartment 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Printer Media Comp artment Figure 4 shows the components i nside the media compartmen t of your printer . Depending on installed opti ons, your printer may loo k slightly different.
Introduction Control Pane l 10 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Control Panel The control pan el contains the lights that ind icate basic ope ration and the b uttons that you may need to press du ring basic operatio n. The control pan el buttons and lights are labe led in Figure 5 .
11 Introd uction Control Panel 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Control Panel Buttons T able 1 • Control Panel Buttons Button Function FEED Forces the printer to feed one blank label each time the button is pressed. • Printer not printin g: one blank label immediately feeds.
Introduction Control Pane l 12 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Control Panel Light s T able 2 • Control Panel Lights Light St atus Indication POWER Off The printer is off, or no power is applied. On The pr inter is on . P AUSE Off Normal printer oper ation.
13 Introd uction Printer Language Modes 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Printer Language Modes Depending on how your printer w as ordered, it came from the factory with firmware that.
Introduction Printer Language Modes 14 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Notes • ___________ ___________ ____________ ___________ ___________ ___________ ___________ ____________ ___.
3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 2 Printer Setup This section provid es the tasks that y ou must complete and the issues that you must consider before you load a nd configure your pri nter. Content s Before Y ou Begin . . . . . . . . .
Printer Setup Before Y ou Begin 16 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Before Y ou Begin Review this checkl ist, and resolve any issu es before you set up or use your printer. Unp ack and Inspect the Printer Have you unpacked the printer and inspected it for damage? If you have not, see Unpack an d Inspect the Printer on page 17 .
17 Printer Setup Handling the Printer 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Handling the Printer This section describes how to han dl e you r printer. Unp ack and Inspect the Printer When you receiv e the printer, immed iately unpack i t and inspect for shipping damage.
Printer Setup Select a Site for the Printer 18 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Select a Site for the Printer Consider th e followin g w hen selecti ng an appr op riate loca tion for your pr inter.
19 Printer Setup Select a Data Communication Interface 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Select a Dat a Communication Interface Ta b l e 5 provides basic information about da ta co mmunication interfac es that you can use to connect your printer to a computer .
Printer Setup Select a Data Communication Interface 20 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Dat a Cables and Wireless Cards Y ou must supply al l data cables o r wireless cards fo r your applicati on.
21 Printer Setup Select a Data Communication Interface 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A IEEE 1284 Bidirectional Parallel No additional configuration is ne cessary .
Printer Setup Select a Data Communication Interface 22 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Internal wired Ethernet print server Refer to the ZebraNet 10/100 Prin t Server User and Refer ence Guide for configuration i nstructions. A c opy of this manual is available at http://www .
23 Printer Setup Connect the Printer to a Po wer Source 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Connect the Printer to a Power Source The AC power cord must ha ve a three-prong fema le connector on one end that plugs into the mating AC power connector at the rea r of the printer.
Printer Setup Connect the Printer to a Power Source 24 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Power Cord Specifications Depending on how your p rinter was ordered, a power cord m ay or may not be included .
25 Printer Setup T ypes of Media 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A T ypes of Media Y our pr inter can use various types of media: • S tandar d media —Most standard med ia uses an adhesive backi ng that sticks individual labels or a c ontinuous lengt h of labels to a liner .
Printer Setup T ypes of Me dia 26 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 T able 7 • Roll and Fanfold Media Media T ype How It Looks Description Non-Continuous Roll Media Roll media is w ound on a 3-in.
27 Printer Setup Ribbon Overview 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Ribbon Overview Ribbon is a t hin film that is coat ed on one side with wax, resin, or wax re sin, which is transferred to the media duri ng the therm al transfer pr ocess.
Printer Setup Ribbon Overview 28 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 4. Observe the results. Did flakes or particles of in k from the ribbon ad here to the label? Ribbon Scratch T est Perform the ribbon scratch test when labels are unavailable.
3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 3 Operations This section provides th e procedures for loading and calibra tin g th e pri nt er. Note • Complete the tasks and resolve the issue s in Printer Se tup on page 15 before operating the printe r.
Operations Print Modes and Printer Options 30 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Print Modes and Printer Options The printer can use dif ferent print mo des and options for label removal ( Ta b l e 8 ). Use a print mode that matches th e media being used and the prin ter options available.
31 Operations Print Modes and Printer Options 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Media Paths Ta b l e 9 shows the media paths for p rint mode and printe r option combin ations using roll media. Fanfold media uses the same print modes and pr inter options as ro ll media.
Operations Print Modes and Printer Options 32 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Cutter or Delayed Cut Cutter (shown with an optional catch tray) Rewind Rewind T able 9 • Media Paths .
33 Operations Load Media 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Load Media The beginning steps for loading m edia apply to all printe rs, in cluding those that have the peel-off, liner take-up, cutter , or rewin d op ti on.
Operations Load Media 34 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 3. Insert media int o the printer. Follow t he instructions for ro ll or fanfold media , as appropriate. Roll Media Fanfold Media a. Remove and discard any tags or labels that are dirt y or that are held by adhesives or tape.
35 Operations Load Media 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 4. Feed the media un der the dancer assembl y ( 1 ), t he upper me dia senso r ( 2 ), an d the ri bbon sensor ( 3 ). Slide the medi a back until it touches t he in side back wall of the up pe r me dia sensor .
Operations Load Media 36 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Additional S tep s for T ear-Off Mode After completing Beginning S teps for all Print Mode s and Printer Opti ons on page 33 , continue wi th this section to operate the printe r in T ear-Of f mode.
37 Operations Load Media 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Additional S tep s for Peel-Off Mode (with or without Liner T ake-Up) After completing Beginning S teps for all Print Mode s and Printer Opti ons on page 33 , continue with this section to op erate the printer in Peel-Of f mode with o r without liner ta ke-up.
Operations Load Media 38 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 3. Push down the peel-of f mechanism rele ase lever to open the peel assembly . 4. Feed the liner over the tear -off/peel-of f bar ( 1 ) and behind the peel assembly ( 2 ). Make sure that th e end of the liner fal ls outside of the printe r.
39 Operations Load Media 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A b. Loosen the thumbscrew on the rewind media guide. b. Push the liner back until it touches the back plate of the liner take -up spindle assembly . c. Slide the rewind media guide all the way out, and t hen fold it down .
Operations Load Media 40 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 e. W rap the liner arou nd the core and turn the rewind spindle counterclo ckwise to tighten t he liner . (No addition al steps for the lin er take-up option.) f. Fold up the rewind media guide, an d then slide it in until it tou ches the liner .
41 Operations Load Media 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 6. 7. Slide in the media guide until it touches the outer e dge of the media. 8. Set the printer to Peel-Of f mode. See Sel ect Print Mode on page 64 for instructions. 9. Close the pr inthead asse mbly .
Operations Load Media 42 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Additional S tep s for Cutter or Delayed Cut Mode After completing Beginning S teps for all Print Mode s and Printer Opti ons on page 33 , continue wi th this section to operate the printe r in Cutter or Dela yed Cut mode.
43 Operations Load Media 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 4. Close the pr inthead asse mbly . 5. If the printer is paused (the Pause light is on), press PA U S E to enable printing.
Operations Load Media 44 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 2. Feed the media over the peel assembly ( 1 ). 3. Feed the media under the me dia alignment roller ( 1 ). 4. Loosen the thumbsc rew on the rewind media guide. 5. Slide the rewind media guide all the way out, and t hen fold it down .
45 Operations Load Media 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 6. Slide an empty core onto the rewind spindle. 7. W rap the media around the core and turn th e rewind spindl e counterclockwi se to tighte n the media. Ensure that the edge of the media is flush against the backplat e of the rewind spindle.
Operations Load Media 46 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 10. Slide in the media guide until it touches the outer e dge of the media. 11 . Set the printe r t o Rewind mode. See Select Print Mode on page 64 for instructions. 12. Close the pr inthead asse mbly .
47 Operations Load Ribbon 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Load Ribbon Always use ribbon th at is wider than th e media to protect the printhead from wear .
Operations Load Ribbon 48 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 T o load ribbon, complete these step s: 1. Set the ribbon suppl y spi ndle for normal or lo w tension. • T o place the ribb on su pply spind le in the normal position , firmly pull out th e spindle end cap until it extends and cl icks in place, as shown in Figure 9 .
49 Operations Load Ribbon 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 3. Insert the ribbon i nto the printer . In this step, follow the instructions fo r the Thermal T ransfer option installed in you r printer . Ribbon Coated Out side (black ribbon spindle) Ribbon Coated Inside (gray ribbon spindle) a.
Operations Load Ribbon 50 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 4. Close the pr inthead asse mbly . 5. W ind the ribbon clockw ise onto the ri bbon take-up spin dle ( 1 ).
51 Operations Load Ribbon 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Remove Used Ribbon T o remove used ribbon, complete these step s: 1. 2. T o loosen the ribbon, squeeze it against the ribb on take-up spindle t ension blades ( 1 ). At the same time, tu rn the ribbon ta ke-up spindle release knob countercloc kwise ( 2 ).
Operations Calibrate the Printer 52 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Calibrate the Printer Auto Calibration By default, th e printer automatical ly calibrates o n power up or when the printhe ad is closed. During auto cal ibration, the p rinter determines t he label length and sensor setting s.
53 Operations Adjust Printhead Pressure 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Adjust Printhead Pressure Y ou may need to adj ust printhead pre ssure if printing is t oo light on one si de, if you use th ick media, or if the media drifts fr om side to side durin g pr inting.
Operations Adjust Printhead Pressure 54 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 2. If necessary , adjust the pressure adjustment dials as follows: T able 1 1 • ZM60 0 Printhead Pressure Media Wid th Inside Dial Out side Dial 2 in. (50 mm ) 6 1 3 in.
3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 4 Configuration This section describes the cont rol panel paramete rs that are used to co nfigure the printer for operation. Content s Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuration Setup Mode 56 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Setup Mode After you have inst alled the media and ribbon and the Power- On Self T e st (POST) is complete, the control panel displa ys PRINTER READY .
57 Configuration Setup Mode 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Exit Setup Mode T o leave Setup mode, complete these step s: 1. Press SETUP/EXIT . The LCD displays SAVE CHANGES . 2. Press PLUS (+) or MINUS (-) to display the save option s: 3.
Configuration Change Password-Protected Parame te rs 58 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Change Password-Protected Parameters Certain paramet ers, including the co mmunication paramet ers, are password-protect ed by factory defaul t.
59 Configuration Print a Configuration Label 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Print a Configuration Label A configuration lab el lists the print er settings that are sto red in configuration memory . After you load the media, prin t a configuration label as a record of yo ur printer’ s current set t ings.
Configuration Print a Network Configu ration Label 60 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Print a Network Configuration Label If you are using a print server , you can print a n e twork configu ration label after t he printer is connected to the network.
61 Configuration Control Pane l Parameters 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Control Panel Paramete rs Use the LCD on the contro l panel to view and a djust printer settings.
Configuration Control Pane l Parameters 62 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 S t andard Printer Parameters Ta b l e 1 2 shows parameters in t he order in wh i ch they are displayed when you press PLUS (+) after entering Setup mode.
63 Configuration Control Pane l Parameters 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Adjust Print Speed Adjusts the speed fo r printing a lab el (given in inche s per second). Slower print speeds typica lly yield better p rint quality . Print speed c hanges take effect upon exit ing Setup mode.
Configuration Control Pane l Parameters 64 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Adjust the T ear -Off Position This parameter establ ish es the position of t he medi a over the tear-off/ peel-off b ar after printing.
65 Configuration Control Pane l Parameters 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Set Media T ype This paramete r tells the printer t he type of media th at you are using (see T ypes of Media on page 25 for more information) .
Configuration Control Pane l Parameters 66 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Set Print W idth This paramete r specifies the printa ble area across th e width of th e label. Ta b l e 1 3 shows the ranges and defaul t values for print wi dth, which are based on the pri nter model and the prin thead resolution.
67 Configuration Control Pane l Parameters 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Set Maximum Label Length This paramete r is used duri ng the media p ortion of the calib ration process. Always set maximu m label length to a value that is at least 1.
Configuration Control Pane l Parameters 68 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Set Early W arning for Maintena nce When this featu re is enabled, th e printer provide s warnings wh en the printhead needs to be cleaned. Default V alue: MAINT .
69 Configuration Control Pane l Parameters 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Set Printhead Life for Early W arning This parameter appears on ly when Early W arnin g fo r Maintenance is enabled . Se t this value to the number of inches of media t hat the printhead is expected to print.
Configuration Control Pane l Parameters 70 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Print Counter Readings Prints a label t hat lists the odom eter readings for the following: • the non-res.
71 Configuration Control Pane l Parameters 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A List Formats This option prin ts a label that li sts the availabl e formats stored in the printer’ s RAM, Flash memory , or optional memory card. T o print a list of the available format s: 1.
Configuration Control Pane l Parameters 72 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 ZPL and XML only Format Mem ory Card This option erases all previously stored informati on from the optional 64 MB flash chip on the W ireless Plus op tion board.
73 Configuration Control Pane l Parameters 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Initialize Fl ash Memory This option erases all previously stored inform ation from Flash memory . Caution • This option completely erases the Flash memory .
Configuration Control Pane l Parameters 74 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Calibrate Me dia and Ri bbon Sensor S ensitivity Use this procedu re to adjust sensit ivity of media an d ribbon sensors. Import a nt • Follow this procedure exactly a s presented.
75 Configuration Control Pane l Parameters 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Set Parallel Communications Select the commun ications port th at matches the one bein g used by the host computer . Default V alue: BIDIRECTIONAL Selections: BIDIRECTIONAL, UNIDIRECTIONAL T o change the value shown: 1.
Configuration Control Pane l Parameters 76 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Set Data Bits This setting app lies only when the serial port is used. The data bits of the printer must match the d ata bits of the ho st comp uter for accurate communications to take place.
77 Configuration Control Pane l Parameters 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A ZPL and XML only Set Protocol Protocol is a type of error checking system. Depending on the selection, an indicator may be sent from the printer to the host comp uter signifying th at data has been received.
Configuration Control Pane l Parameters 78 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 ZPL and XML only Set Contr ol Prefi x Char ac te r The printer loo ks for this two- digit hex cha racter to indi cate the start o f a ZPL/ZPL II control instruction.
79 Configuration Control Pane l Parameters 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A ZPL and XML only Set Delim iter Character The delimiter character i s a two-digit hex value used as a parameter place marker in ZPL/ZPL II form at instructio ns.
Configuration Control Pane l Parameters 80 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Select Medi a Pow er -Up Option This paramete r sets the action o f the media when you turn on the print er.
81 Configuration Control Pane l Parameters 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Select Backfeed Sequence This paramete r sets when label bac kfeed occurs after a l abel is removed in some print modes.
Configuration Control Pane l Parameters 82 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 ZPL and XML only Set Reprint Mode When reprint mod e is enabled, you can reprint the last label printed e ither by issuing the ~PR ZPL command or by pres sing MINUS (-) on the control panel.
83 Configuration Control Pane l Parameters 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A ZPL and XML only Select Format Convert Selects the bitm ap scaling factor . The fi rst number is the origin al do ts per inch (dpi) value; the seco nd, the dpi t o which you wou ld like to scal e.
Configuration Control Pane l Parameters 84 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Set Real-T ime Clock (R TC) Date This parameter allows you to se t the date foll owing the conve ntion sele cted in IDLE DISPLAY . T o change the value shown: 1.
85 Configuration Control Pane l Parameters 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Select the Displ ay Language This parameter changes the lang uage displayed on the LCD.
Configuration Control Pane l Parameters 86 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Notes • ___________ ___________ ____________ ___________ ___________ ___________ ___________ ____________.
3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 5 Routine Maintenance This section provid es routine cl eaning and mainte nance procedures. Content s Replacing Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Routine Maintenance Replacing Printer Co mponents 88 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Replacing Printer Component s Some printer compon ents, su ch as t he printhead and platen rol ler , may wear out over time an d can be repl aced easily .
89 Routine Maintena nce Cleaning Schedule and Procedures 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Cleaning Schedule and Procedures Specific cleaning procedures are pr ovided on the foll owing pages. Ta b l e 1 4 shows the recommended cleaning schedule.
Routine Maintenance Cleaning Procedures 90 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Clean the Printhead and Platen Roller Y ou can minimize printhead wear and maintain print qua lity with regular preventive measures.
91 Routine Maintena nce Cleaning Procedures 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A T o clean the printhead and platen roller , complete these step s: 1.
Routine Maintenance Cleaning Procedures 92 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 4. While manually rotating the p laten roller , clean it thoroughly with the swab. Allow the solvent to evaporate. 5. Reload media and ribbon, and cl ose the printhead assembly .
93 Routine Maintena nce Cleaning Procedures 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Clean the Media Compartment and Sensors T o clean the media comp artment and sensors, complete these step s: 1. Brush or vacuum any accumulated pape r lint and dust away fro m the media and ribbon paths.
Routine Maintenance Cleaning Procedures 94 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Clean the Cutter Module If the cutter is no t cutting the la bels cleanly or i f it jams with labels, cl ean the cutter . T o clean the cutter module, complete these step s: 1.
95 Routine Maintena nce Cleaning Procedures 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 4. See Figure 17 . Using the swa b from the Preventive Maintenance Ki t (part number 47362), wipe along the upper cutting sur face ( 1 ) and the cutter blade ( 2 ).
Routine Maintenance Routine Maintenance for the Rewind Option 96 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Routine Maintenance for the Rewind Option When you use t he Rewind optio n, you will periodically n eed to remove printe d labels or use d liner from th e rewind spindl e.
97 Routine Maintena nce Routine Maintenance for the Rewind Op tion 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 4. Slide the rewind media guide all the way out, and t hen fold it down . 5. Slide the core with the li ner from the take-up spindl e.
Routine Maintenance Routine Maintenance for the Rewind Option 98 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Adjust Media Alignment for Rewind Option The instructions below appl y on ly if the printer h as a Rewi n d option.
3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 6 Troubleshooting This section provides information about errors that you might nee d to troubleshoot . Assorted diagnostic test s are includ ed. Content s T roubleshooting Checklists . . . . . . . . .
T roubleshooting T roubleshooting Che cklists 100 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 T roubleshooting Checklist s If an error condition exist s with the printer, review this checklist: Is there an error message on the LCD? If yes, see LCD Err or Messages on page 101 .
101 T roubleshoot ing LCD Error Messages 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A LCD Error Messages The LCD disp lays me ssages when there is an error .
T roubleshooting LCD Error Messages 102 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 The ERROR light flashes. Ribbon is loaded, bu t the printer is set for direct th ermal mode. Ribbon is not req ui red with direct thermal media. If you are using direct thermal media, remove the ribbon .
103 T roubleshoot ing LCD Error Messages 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A The printer prints whi le the ERROR light flashes. Caution • An improperly connected printhead data or power cable can cause this error message. Th e printhead may be hot enou gh to cause severe burns.
T roubleshooting LCD Error Messages 104 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 The printer stops. The printer is defragmenting memory . Caution • Do NOT turn off the printer power during defragmenting . Doing so can damage the printer. Allow the p rinter to finish defragmenting.
105 T roubleshoot ing Print Quality Problems 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Print Quality Problems Ta b l e 1 6 identifies problems with print qualit y , the possible causes, and th e recommended solutions.
T roubleshooting Print Quality Problems 106 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Wrinkled ribbon Ribbon fed thro ugh the machine incorrectly . See Load Ribbon on page 47 . Incorrect burn temperature. Set the darkness to the lowest p ossible setting for good print qua lity .
107 T roubleshoot ing Print Quality Problems 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A V ertical drift in top-of-form position The printer i s out of calibrati on. Recalibrate the printer. V ertical drift occurs during normal printer operation.
T roubleshooting Calibration Problems 108 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Calibration Problems Ta b l e 1 7 identifies problems with cal ib ra tio n, the possible causes, and t he recommended solutions. T able 17 • Calibration Problems Problem Possible Cause Recommended Solution Loss of printing registra tion on labels.
109 T roubleshoot ing Communicat ions Prob lems 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Communications Problems Ta b l e 1 8 identifies problems with communication s , the possible causes, a nd the recommended solutions.
T roubleshooting Ribbon Problems 110 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Ribbon Problems Ta b l e 1 9 identifies problems that may occur w ith ribbon, the possible causes, and the recommended solution s. T able 19 • Ribbon Problems Problem Possible Cause Recommended Solution Broken or mel ted ribbon Darkness setting too high.
111 T roubleshoot ing Miscellaneous Printer Problems 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Miscellaneous Printer Problems Ta b l e 2 0 identifies mi scellaneous problems wit h the printer, th e possible causes, and the recommended solution s.
T roubleshooting Miscellaneous Printer Problems 112 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 While in Peel-Off mode, media liner wraps around the platen r oller . Y ou are using perforated media, which is not recommende d for Peel-Off mode. While operating in Peel-Of f mode, use media that is not pe rforated.
113 T roubleshoot ing Printer Diagnostics 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Printer Diagnostics Self tests and other diagnost ics provide specific in formation about t he condition of th e printer.
T roubleshooting Printer Diagnostics 114 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 CANCEL Self T est The CANCEL self test prints a configuration la bel ( Figure 18 ). T o perform the CANCEL Self T est, complete these step s: 1. Tu r n o ff ( O ) the printer.
115 T roubleshoot ing Printer Diagnostics 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A PA U S E S e l f Te s t This self test can be used to provide the test labels re quired when making a djustments to th e printer’ s mechanical assemblies or to determi ne if any printhead e lements are not workin g.
T roubleshooting Printer Diagnostics 116 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 FEED Self T est Different types of media may require differen t darkness settings. This sect ion contains a simple but ef fective method for determini ng the ideal darkness fo r printing bar codes that are within specifications.
117 T roubleshoot ing Printer Diagnostics 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 4. See Figur e 21 and Ta b l e 2 1 . Inspect the te st labels and determin e which one has the best print quality for yo ur app lication. If you have a bar code verifier, use it to measure bars/spaces and calculate the print contrast.
T roubleshooting Printer Diagnostics 118 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 5. Note the relat ive darkness value and the print speed p rinted on the best test label. 6. Add or subtract th e relative dark ness value from the dark ness value specifie d on the configuration la bel.
119 T roubleshoot ing Printer Diagnostics 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A FEED and P AUSE Self T est Performing this self test temporarily resets the prin ter configurati on to the facto ry default values. These v alues are active o nly until powe r is turned of f unless you save them permanently in memory .
T roubleshooting Printer Diagnostics 120 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Communications Diagnostics T est The communicat ion d iagno stics test i s a troubl eshoot in g tool for chec king the int erconn ectio n between the prin ter and the ho st computer .
121 T roubleshoot ing Printer Diagnostics 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Sensor Profile Use the sensor profil e la bel to troubleshoot th e following types of p roblems: • If the media sensor ex periences dif ficulty in determining gap s (web) between labels.
T roubleshooting Printer Diagnostics 122 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Notes • ___________ ______________ ___________ _____________ ____________ ______ ___________ ______________.
3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A 7 Specifications This section provides the features of and sp ecifications for the p rinter. Content s General S pecifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specifications General S pecifications 124 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 General Specifications General Specifications ZM40 0 ZM600 Height 13.3 in. 338 mm 13.3 in. 338 mm W idth 10.9 in. 278 mm 13.4 in. 341 mm Depth 18.7 in. 475 mm 18.
125 Specifications Agency Approvals 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Agency Approvals Agency Approvals • IEC 60950-1 • EN55022 Cl ass B • EN55024 • EN61000-3 -2,3 Product Mark.
Specifications Printing S pecifications 126 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Printing S pecifications Printing Specifications ZM400 ZM600 Print resoluti on 203 do ts/in. 8 dots/mm 203 dot s/in. 8 dots/mm 300 dots/in . 12 dots/ mm 300 dots/in.
127 Specifications Printing S pecifications 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Programmable constant print speeds 203 dots/in. • 2.4 in. (61 mm) per second • 3 in. through 10 in. per second in 1-in. incremen ts (76 mm through 254 mm per second in 25-mm increments) • 2.
Specifications Media S pe cifications 128 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Media S pecifications Media Specifications ZM400 ZM600 Label length Minimum T ear -of f 0.5 in. 13 mm 0. 5 in. 13 mm Peel-of f 0.5 in. 13 mm 0.5 in. 13 mm Rewind 0.
129 Specifications Ribbon S pecifications 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Ribbon S pecifications Ribbon can be woun d wi th th e coated side on the inside or outsid e. The ri bbon used must match the Thermal T ransfer option installed.
Specifications Printer Options 130 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 Printer Options Option ZM400 ZM600 Cutter X X Peel-of f X X Liner take-up X Not available Factory-installed 6 4 MB .
3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A Index A adhesive test for ribbon coating, 27 adjustments left position, 81 media alignment for rewind, 98 print darkness, 62 printhead p ressure, 53 t.
Index 132 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 control panel buttons described, 11 enter Setu p mode, 56 exit Setup mod e, 57 LCD error messages, 101 lights described, 12 location, 8 over.
133 Index 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A I idle display settin g, 83 images l ist, 70 initialize Flash memo ry , 73 initialize memo ry card, 72 inspect for shipping damage, 1 7 inte.
Index 134 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 P PAPER OUT message, 102 parallel port characteristics of parallel connection, 19 connection and co nfigurat ion, 21 connector loc ation, 8 .
135 Index 3/27/07 ZM400/ZM600 User Guide 79695L-001 Rev . A R recycling printer parts, 88 registration problems, 108 relative humidi ty requirements, 18 remove used ribbon, 51 replacement parts, 88 re.
Index 136 79695L-001 Rev . A ZM400/ZM600 User Guide 3/27/07 T T ear-Of f mode loading medi a, 33 media path, 31 print mode use described, 30 selecting, 64 tear-of f position adjustment, 64 technical s.
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Part Number: 79695L-001 Rev . A © 2007 ZIH Corp. Zebra T echnologies Corporation 333 Corporate W oods Parkway V ernon Hills, Illinois 60061.3109 U.S.A.
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