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Installation Guide & Har d ware Manual f or Cintiq 12WX (DTZ-1200W) 12WX_Manual.fm Page -1 Thursday, September 20, 2007 3:49 PM.
W acom Cintiq ® 12WX Installation Guide & Hardware Manual f or Cintiq 12WX (DTZ-1200W) English version 1.0, September 13, 2007 Cop yright W acom Co ., Ltd, 2007 All rights reser ved. No par t of this manual ma y be reproduced e xcept for y our e xpress personal use.
Introduction and overview Page 1 INTRODUCTION AND OVERVIEW The W acom ® Cintiq ® 12WX pen displa y combines the benefits of a Liquid Cr ystal Displa y (LCD) with the control, comf or t, and productivity of W acom’ s cordless, batter y-free pen technology .
Precautions Page 2 PRECAUTIONS T o ensure the safe usage of y our product, be sure to follo w all instructions, cautions, and w ar nings f ound within this manual.
Precautions Page 3 USAGE HANDLING W ARNING Only use the con verter unit and power adapter that came with Cintiq. If a diff erent type of conv er ter or pow er adapter are used, Cintiq will not work properly or may be damaged. Using a different type of con verter or power adapter also has the potential to result in fire.
Precautions Page 4 C AUTION Do not put heavy articles on the pen displa y or push against it with a strong f orce; this ma y break the stand mechanism or damage the display screen. Do not ov erload the unit when the stand is open or the stand ma y break.
Contents Page 5 CONTENTS Introduction and o verview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Ph ysical location .
Contents Page 6 T roubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 T esting Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 T esting controls and input tools .
Your new Cintiq Page 7 YOUR NEW CINTIQ P AC KAGE CONTENTS Carefully unpack all items and place them on a desktop or stab le work surf ace. V er ify that y our package contents are complete . Note: Images not shown to scale . Some pac kage configurations ma y include additional CDs or D VDs containing application software .
Your new Cintiq Page 8 CINTIQ PEN DISPLA Y COMPONENTS Y our product has many f eatures and components with which y ou will want to become f amiliar . FRONT VIE W The displa y and tablet sensor function as an integr ated output and input de vice. The displa y suppor ts resolutions up to 1280 x 800 pix els at 16,777,216 colors.
Your new Cintiq Page 9 REAR VIEW Display stand Enables y ou to you to adjust the incline of the working surface . See Adjusting display incline on page 25. The unit can also be fix ed to a VESA 75 standard mounting fixture. See page 52. Integrated cable Connects to the conv er ter unit.
Your new Cintiq Page 10 CON VERTER UNIT The conv er ter unit provides an interf ace for all video and data signals passing between the Cintiq pen displa y and your computer . The unit also routes input power from the supply adapter to y our pen displa y .
Installation Page 11 INSTALLATION SYSTEM REQUIREMENTS Bef ore installing Cintiq, be sure your computer meets the f ollowing minim um system requirements: • PC. Windo ws Vista ™ , Vista x64, XP , XP x64, or 2000. D VI or V GA video connector , a vailab le USB por t, and CD-ROM driv e.
Installation Page 12 STEP 1: DISPLAY INSTALLATION In this step , Cintiq is installed as a displa y on your system. Important: Do not connect the USB data cable until instructed to do so .
Installation Page 13 DISPLAY CAB LING DIAGRAM Cintiq pen displa y tablet – B – D VI or V GA video card Rear panel of computer Do not attach the USB data cable until instructed to do so .
Installation Page 14 • Ne xt, tur n on y our computer . F or Windows systems , Cintiq will automatically install as a default displa y . If you want Cintiq to be identified as a Cintiq displa y and if you w ant to install the color calibration profile f or Cintiq, f ollow the instructions below to update the displa y driver f or Cintiq: 1.
Installation Page 15 F or Macintosh systems, a Cintiq color profile will be added to y our computer’ s color management system during the tablet software driv er installation process. T o activate this color profile f or use with Cintiq, you ma y need to select the Cintiq 12WX profile in the system’ s ColorSync Utility control panel.
Installation Page 16 STEP 2: PEN TABLET INSTALLATION USB CABLE INSTALLATION • First plug the USB cable into the USB connector located on the con v er ter unit. • Plug the other end of the cable into an a v ailable USB por t on y our computer or into a USB hub .
Installation Page 17 SOFTWARE INSTALLATION IMPORT ANT : Y ou MUST install the W acom pen tab let driver software f or correct pen-on-screen functionality . T o install the tablet software: • Sav e y our work and close all open applications. T emporarily disable any virus protection programs .
Working with your Cintiq Page 18 WORKING WITH YOUR CINTIQ USING THE GRIP P EN The pen is cordless, battery-free, and sensitiv e to the tilt and pressure you e x er t upon it.
Working with your Cintiq Page 19 BASIC PEN OPERATIONS P ointing and selecting: Move the pen slightly abo v e the Cintiq display screen to position the screen cursor ; you do not need to touch the tablet surf ace. The cursor jumps to the location where you place the pen.
Working with your Cintiq Page 20 Using the side switc h: The pen is equipped with a DuoSwitch. This switch has two prog rammable functions that can be selected by roc king the s witch in either direction. Y ou can use the DuoSwitch whene ver the pen tip is within 5 mm (0.
Working with your Cintiq Page 21 T ABLET CONTR OLS The customizable ExpressK eys and T ouch Strips enable you to speed up man y common tasks in graphics or other applications . While using the pen with y our dominant hand, y ou can simultaneously use your other hand to oper ate the ExpressK eys or T ouch Strip .
Working with your Cintiq Page 22 USING THE EXPRESSKE YS As you w ork with your pen on the displa y tablet surf ace, press an ExpressK ey to toggle between tools or change tool proper ties. Y ou can work with the default settings , or choose from any of the other av ailab le functions.
Working with your Cintiq Page 23 USING THE T OUCH STRIPS The customizable T ouch Strips can be operated in se ver al diff erent wa ys: • Standard operation: Slide your finger up or do wn to zoom, scroll, or issue the assigned function. Y ou can do this with your secondary hand while using your primar y hand to work with the Grip P en.
Working with your Cintiq Page 24 SETTING UP Y OUR W ORK AREA T o minimize f atigue, organize y our work area so you can w ork comfor tab ly . P osition Cintiq, the Gr ip P en, and y our ke yboard so they are easily accessib le without unnecessary reaching.
Working with your Cintiq Page 25 ADJUSTING DISPLAY INC LINE • T o open the display stand, locate and slide the stand latch to release the stand. Unfold the stand from the pen displa y casing. • T o close the stand, gently fold the stand back into the closed position until the latch catches the stand.
Working with your Cintiq Page 26 ROTATING THE TABLET When the pen displa y stand is in the closed position, the unit can be rotated. As you work, position Cintiq by the main body; it will mov e on the rotation pivot.
Customizing Page 27 CUSTOMIZING After you master the basics of using y our Grip P en on the Cintiq pen displa y , you ma y want to customize the w ay the pen or pen displa y wor ks . The W acom T ablet control panel mak es it easy to customize Cintiq and the pen.
Customizing Page 28 CUSTOMIZATION BASICS This manual describes only the basics of customizing Cintiq. For detailed inf ormation see the Cintiq Software User’ s Manual.
Customizing Page 29 CALIBRATING CINTIQ Y ou must calibrate the pen displa y tab let in order to align the screen cursor with the position of the pen on the displa y screen. This is required to adjust for par allax caused by the displa y screen cov er glass and coating.
Customizing Page 30 ADJUSTING THE DISPLA Y FACTORY PRESETS, AUTO-SYNC, AND COLOR CALIBRATION Factory presets: For optimal displa y quality , set y our video card to Cintiq’ s nativ e resolution of 1280 x 800 pix els (WXGA). See page 56 for signal specifications.
Customizing Page 31 ON SCREEN DISPLAY (OSD) SETTINGS The Cintiq OSD function enables y ou to adjust and optimize a v ariety of display settings at the touch of a button. 2. Selection buttons Use the up or down b uttons to toggle between menu options, and to increase or decrease the v alue of a selected setting.
Customizing Page 32 The basic process f or working with the OSD is as follo ws: • Press the M ENU button to open the OSD main menu. • Press the up or down buttons to toggle betw een the main menu icons . Then press the E NTER button to choose the highlighted icon.
Customizing Page 33 When you open the On Screen Displa y , the main menu icons are displa y ed. Language. Allows y ou to choose the language in which the OSD menu will be displa yed. D ISPLAY menu options are as f ollows: •B RIGHTNESS . Increases or decreases the image brightness.
Customizing Page 34 C OLOR menu options are as f ollows: •T EMPERATURE . Enables y ou to adjust the pen display color temperature. Provides color temperature settings f or 6500˚ and 9300˚ K elvin, as well as D IRECT and C USTOM options. •D IRECT displa ys the colors directly from the video card without any adjustment.
Customizing Page 35 ADJUSTING CLOC K AND PHASE (V GA ONLY) Some computers and video cards ma y not allow the auto-sync function to fully work when Cintiq is first connected. If some por tion of text appears b lurred, open the OSD menu, go to the VGA I MAGE men u, and select A UTO A DJUST .
Troubleshooting Page 36 TROUBLESHOOTING Most of the time your pen displa y tab let will work flawlessly . But if you are ha ving trouble , W acom recommends you do the f ollo wing: 1. If the W acom tab let driver f ailed to load properly , first perform the recommended action in any error message that ma y appear on your screen.
Troubleshooting Page 37 2. If there is no display: • Make sure that y our computer is turned on. The power LED will light blue when the proper video signal is receiv ed, and orange if there is no video signal or if the computer is in a power saving mode .
Troubleshooting Page 38 T ESTING CONTROLS AND INPUT TOOLS If the Grip P en, or the Cintiq ExpressK eys or T ouch Str ips do not work as you e xpect, it is a good idea to first check the assigned functions or reset them to their def ault conditions .
Troubleshooting Page 39 T ESTING A PEN 1. While obser ving the P OINTING D EVICE I NFO column, bring your pen within 5 mm (0.2 inch) of the displa y screen. A value f or P ROXIMITY , the D EVICE N AME , D EVICE T YPE , and a D EVICE S/N (serial number) should be displa yed.
Troubleshooting Page 40 DISPLA Y TROUB LESHOOTING If you encounter prob lems with the Cintiq displa y , see the follo wing tables; your prob lem ma y be described here and you can try the solution offered. For more inf ormation about color issues, see the documentation that came with your oper ating system or applications.
Troubleshooting Page 41 An “inv alid mode” message briefly appears on your displa y screen. • The input signal frequency is incorrectly set or not compatible with Cintiq. Set the refresh rate (vertical frequency) to 60 Hz (or between 50 and 75 Hz if y ou are using a resolution of less than 1280 x 800 pix els).
Troubleshooting Page 42 V GA PROBLEMS The displa y ripples or flickers . • Open the OSD menu, go to the I MAGE menu, and select the A UTO A DJUST option. If necessar y , manually adjust the clock and phase settings. • V er ify that the displa y adapter or video card matches the specifications f or Cintiq.
Troubleshooting Page 43 P EN TABLET TR OUB LESHOOTING If you encounter prob lems with the Cintiq pen, see the f ollowing tab les. Y our problem ma y be described here, and y ou can tr y the solution off ered. Be sure you ref er to the Cintiq Read Me file f or the latest inf or mation.
Troubleshooting Page 44 Double-clic king is difficult. Be sure you are quic kly tapping the displa y screen twice in the same place on the pen displa y tablet’ s active area. W acom recommends using the side s witch to double-clic k. Open the W acom T ablet control panel and go to the P EN tab .
Troubleshooting Page 45 The pen side s witch does not work. Be sure you are using the pen that originally came with y our pen displa y tablet, or an Intuos3 pen. Other pens ma y not function properly . Be sure you press the side s witch when the pen tip is within 5 mm (0.
Troubleshooting Page 46 The line you are dr awing does not line up with the location of the screen cursor in paint applications. T o function proper ly , some applications require that the pen is set to P EN mode. Make sure the pen has not been toggled to M OUSE mode .
Troubleshooting Page 47 WINDOWS-SPECIFIC PR OBLEMS MACINTOSH-SPECIFIC PROB LEMS After changing right- and left-handed settings in the computer’ s mouse control panel, the pen tip no longer functions properly . Restar t Windows f or y our W acom tool settings to be correctly recognized.
Troubleshooting Page 48 T ECHNICAL SUPPOR T OPTIONS If you ha v e a problem with y our Cintiq pen displa y , first check the Installation section in this guide to make sure the unit is installed correctly . Then revie w the T roubleshooting procedures.
Troubleshooting Page 49 OBTAINING DRIVER DOWNLOADS W acom periodically updates the pen tablet software driv er to maintain compatibility with new products .
Appendix Page 50 APPENDIX CARING F OR CINTIQ K eep the Grip P en and your Cintiq LCD screen surf ace clean. Dust and dir t par ticles can stick to the pen and cause e xcessive w ear to the display screen surf ace. Regular cleaning will help to prolong the lif e of your LCD screen surf ace and pen.
Appendix Page 51 REPLACING THE PEN TIP The pen tip (nib) will wear with normal use. Excessive pressure will cause the nib to wear sooner . When the nib gets too shor t or de velops a sharp edge, replace it with one of the e xtra nibs that came with the pen.
Appendix Page 52 USING A MOUNTING FIXTURE Attaching to a fixture: 1. T ur n off your computer and po wer off Cintiq. Disconnect the power cab le from the conv er ter unit, and then the Cintiq cable from the con v er ter unit.
Appendix Page 53 P EN AND DIGITAL INK CAPABILITIES IN WINDOWS VISTA Microsoft Windows Vista provides e xtensiv e suppor t for pen and touch input. When using Cintiq with a computer running Windows Vis.
Appendix Page 54 ABOUT THE WINDOWS VISTA T ABLET PC INPUT PANEL The Windows Vista T ablet PC Input P anel enab les you to use handwriting or an on-screen ke yboard to directly enter te xt with your Wacom pen.
Appendix Page 55 UNINSTALLING CINTIQ F ollow the appropriate procedure below to remov e the Wacom tab let software and Cintiq pen displa y from your system.
Appendix Page 56 PR ODUCT SPECIFICATIONS CINTIQ 12WX (MODEL DTZ-1200W) GENERAL SPECIFICATIONS DISPLAY Dimensions (W x D x H) 405 x 270 x 17 mm (15.96 x 10.
Appendix Page 57 P EN TABLET CON VERTER UNIT P O WER ADAPTER GRIP P EN (MODEL ZP-501E) Reading technology Electromagnetic resonance technology Active area 261.1 x 163.2 mm (10.3 x 6.4 in) Resolution 0.005 mm/point (5080 lpi) Accuracy ±0.5 mm (±0.02 in), av erage Tilt range (all pens) ±60 degrees Reading height 5 mm (0.
Appendix Page 58 ACCESSORIES Airbrush. A true digital airbrush incor porating a pressure-sensitive tip and eraser , tilt sensitivity , and a fingerwheel that provides an additional degree of control ov er the application of digital paint. This tool also includes a programmab le side s witch.
Appendix Page 59 OR DERING PAR TS AND ACCESSORIES T o purchase par ts and accessor ies, ref er to the Cintiq Read Me file and see who to call f or y our region. Y ou can also do the f ollowing: • T o purchase parts and accessories in the USA or Canada, call 1.
Appendix Page 60 RADIO AND TELEVISION INTERF ERENCE The equipment described in this manual generates, uses , and can radiate radio-frequency energy . If it is not installed and used properly – that is, in strict accordance with W acom instr uctions – it ma y cause interf erence with radio and tele vision reception.
Appendix Page 61 INDUSTRY CANADA (CANADA ONLY) Industry Canada, Class B “This Class (B) digital apparatus complies with Canadian ICES-003” “Cet appareil numerique de la classe (B) est conforme a la norme NMB-003 du Canada.
Appendix Page 62 W ARRANTY (W ORLDWIDE, EXCEPT F OR EUR OPE, AFRICA AND MIDDLE EAST) LIMITED W ARRANTY W acom warrants the product, to the original consumer purchaser , except f or the Software and co.
Appendix Page 63 W ARRANTY SERVICE IN THE U .S.A. AND CANADA T o obtain W arranty service within the U.S . or Canada contact: W acom T echnical Suppor t Phone: 1.360.896.9833 F ax: 1.360.896.9724 Inquir y f orm: http://www .wacom.com/productsupport/email.
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W acom T echnology Corporation W acom Eur ope GmbH 1311 SE Cardinal Cour t Europark Fichtenhain A9 V ancouver , W A 98683 47807 Kref eld U .S.A. Germany T elephone T elephone General: +1.360.896.9833 General: +49.(0)2151.3614.0 F ax: +1.360.896.9724 F ax: +49.
Installation Guide & Hard ware Manual for Cintiq 12WX (DTZ-1200W) W acom Co ., Ltd. UE-0387 12WX_Manual.fm Page 66 Thursday, September 20, 2007 3:49 PM.
Ein wichtiger Punkt beim Kauf des Geräts Wacom DTZ-1200W (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Wacom DTZ-1200W noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Wacom DTZ-1200W - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Wacom DTZ-1200W reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Wacom DTZ-1200W erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Wacom DTZ-1200W besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Wacom DTZ-1200W verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Wacom DTZ-1200W. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Wacom DTZ-1200W gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
