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SV44 1DUSBI 4 -P or t Enhanced Digit al USB KVM Switch Over IP with File T ransfer Instruction Manual.
FCC Compliance Statement This equipment has been tested and f ound to comply with the limits f or a Class B digital device , pursuant to par t 15 of the FCC Rules. These limits are designed to provide rea- sonable protection against harmful interference in a residential installation.
Instruction Manual i Instruction Manual T able of Contents Introduction .................................................................... 1 Features ...................................................................................... 2 P ackage Contents .
Instruction Manual ii Compatibility ................................................................................ 25 SNMP .......................................................................................... 26 RADIUS .........................
Instruction Manual iii Accessing KVM Features ............................................... 40 Cascade Configuration ................................................................ 41 OSD Operations ................................................
Instruction Manual iv Operating Notes .............................................................. 60 About Security Cer tificate W ar nings ............................................ 61 Installing the New Certificate ...........................
Instruction Manual 1 Introduction Thank you f or purchasing a StarT ech.com 4-Port IP KVM Switch with USB Console. The SV441DUSBI rev olutionizes remote ser ver manage- ment by combining our industry-leading, third generation Server Remote Control technology with a prov en Enter pr ise class digital KVM s witch.
Instruction Manual 2 Features Able to connect to USB de v ices such as a keyboard, mouse , USB • hard drive, USB CD-R OM, or USB flash dr ive Access to the web console is user ID and SSL pass word secure.
Instruction Manual 3 Package Contents 1 x SV441DUSBI • 1 x User’ s Manual • 4 x KVM Cables • 1 x P ackage of screws • 1 x P ower Adapter • 1 x P ower Cord • 1 x RS-232 .
Instruction Manual 4 Hardware Guide Front Panel P ower Supply 1. Connects to a DC 12V power adapter . HDB15 Connector 2. Connect to the console monitor . USB T ype A Connectors 3. Connect to the console ke yboard and mouse por ts. P or t LED Indicator 4.
Instruction Manual 5 Rear Panel R-P or t 1. For serial de vice management with Ser ial Supervisor. USB T ype A Connectors 2. T wo additional por ts for an y USB devices (e.
Instruction Manual 6 Inst allation Device Connection Connect the USB ke yboard, mouse, and monitor to the console 1. connectors on the SV441DUSBI. Connect a Cat5 cable to the LAN port of the SV441DUSBI.
Instruction Manual 7 P ower up the monitor and the SV441DUSBI. The IP-OSD menu should 3. come up automatically . F ollow the on-screen instructions to finish the initial setup . Initial Power -Up Y ou must po wer up the SV441DUSBI with a keyboard, mouse , and moni- tor connected before turning on any other de vices.
Instruction Manual 8 Operation Initial IP-OSD Setting P ower on the monitor and the SV441DUSBI. The IP-OSD menu will automatically appear . Follow the on-screen instructions to complete the initial setup . Press the Enter ke y to enter the Advanced Settings Men u.
Instruction Manual 9 The IP KVM can hav e its IP address assigned dynamically , or it can be given a fix ed IP address. If you are unaw are of the IP address, obtain it from the network administrator . Press Enter to go to the next men u. Enter the Netmask (Consult your network administrator if necessary).
Instruction Manual 10 Enter the address (Consult your net- work administrator if necessary). W ait for the SV441DUSB to apply the setting changes. Press the Enter ke y .
Instruction Manual 11 Mouse Setting Many operating systems off er a feature called mouse acceleration that allows the user to adjust the responsiv eness of the cursor on the screen to the physical mo vements of the mouse.
Instruction Manual 12 KVM Switch OSD Operation T o enter the Hotkey Menu , press the Ctrl k ey twice within two seconds. L-CTRL • is the Ctrl ke y located on the left side of the keyboard. 1~8/A~H • are the number keys 1-8 located in the upper ro w of the ke yboard, and the character keys A-H (not case sensitiv e).
Instruction Manual 13 T o access additional menu functions, press the F4 k ey . A ne w screen will appear displaying more functions , as shown below . T o access the remaining menu functions, press the F4 k ey again. This will bring you to the screen shown belo w .
Instruction Manual 14 T racking KVM-Channel : Data-T ransf er function tracks the selected KVM- Channel. USB P or t Rule Manual stick-on: USB-P ort resides in one par ticular KVM-Channel, pressing Ctrl + Ctrl + U to switch to the next KVM-Channel. T racking KVM-Channel: USB-P or t tracks the selected KVM-Channel.
Instruction Manual 15 Using the Web Interface The Web interface is the most intuitiv e way to configure the SV441DUSBI, offering a J av a-based VNC client that can be used to control the host computer from a remote location, as well as support for any industry- standard HTML Web browser .
Instruction Manual 16 Web Interface Introduction After the inital login screen, the screen is divided into sev eral sections, a number of which will remain on the screen at all times while viewing the.
Instruction Manual 17 Main Menu Selections Please note : Some of the following items ma y not be present based on assigned user privileges (i.e. non-admin users will not see any items under the Admin category).
Instruction Manual 18 Snapshots: The Snapshots screen allows you to vie w and sav e a screenshot of the controlled computer in its current state. This screenshot will update periodically (automatically). Saved image files are stored in .PNG format. Logout: Clicking on Logout will terminate your Web Interf ace section.
Instruction Manual 19 IP Addresses and Routing: This table allows y ou to assign IP informa- tion for the LAN and W AN por ts separately . If you are using DHCP , the values f or the LAN por t will be filled in automatically and any changes made will not affect the setup .
Instruction Manual 20 User Accounts This menu will allow y ou to add accounts other than admin to the system. These accounts will not hav e the author ity to change settings, b ut can access the Web interface and log into the VNC console. Selecting Delete permanently removes the user from the system.
Instruction Manual 21 File T ransfer The SV441DUSBI is able to emulate a virtual USB disk drive on any host connected using the USB Server Interface Module (SV5USBS). Depend- ing on configuration, it will appear to the host as a flopp y dr ive (1.44MB), an 8MB RAM Disk or a CD-ROM.
Instruction Manual 22 Access to the files is performed through the web interf ace. Contents of • the root directory are shown on the home page. Y ou can download files as you would an y file on the web (right-click and Save target as ). T o upload a file, clic k • Browse , select a file, and then clic k Upload .
Instruction Manual 23 CD-ROM Mode: The SV441DUSBI does not store an y data in this mode. Instead, it emulates a USB CD-ROM driv e with a disk inser ted. The data from that disk must be provided b y an external web ser ver . Y ou will need a copy of the CD-R OM contents that you want to emulate as an ISO file .
Instruction Manual 24 Booting from USB Disk: If the host computer’ s BIOS suppor ts USB boot devices, it is possib le to boot from the emulated CD-ROM or flopp y - allowing complete operating system replacement without any on-site intervention. The first step is getting a bootable disk image onto the emulated flopp y or CD-ROM.
Instruction Manual 25 It should describe the location of this system. Contact Name: This str ing is sent as the system. sys Contact value o ver SNMP . It should describe who to contact regarding this machine.
Instruction Manual 26 the unit to a KVM or power management de vice. SNMP The SNMP menu allows y ou to configure the SV441DUSBI so it can be recognized and man- aged using industry standard Simple Network Management Protocol software.
Instruction Manual 27 Modem Enable this to allo w the modem to answ er the phone and star t a PPP connection. Enable modem connec- tions (PPP) via serial por t/modem. Serial Ports The Serial P or ts menu allows y ou to manage and connect to devices connected to the unit using the R-P or t on the SV441DUSBI.
Instruction Manual 28 4. Click http://18235253.net/...... 5. Sav e the latest firmware file to your computer . It will take a fe w minutes for do wnloading, depends on the speed of your network. 6. Upload the latest fir mware file from y our computer to the IPKVM.
Instruction Manual 29 depending on which system component is being upgraded.Y ou will hav e to reconnect and re-login in those cases. W ait at least two minutes after pressing • Start . Do not assume the upload did not work, the upload could simply be slow .
Instruction Manual 30 Port Numbers P or t Numbers provides a tab le allowing y ou to change TCP por t values f or ser vices av ailable on the SV441DUSBI. By default, the y are factory-set to common Internet values . Y ou ma y wish to enhance se- curity by disabling services that you will not use with the unit.
Instruction Manual 31 modified through the terminal interface. Note that you must use the W option to confir m and apply any changes made before y ou exit the terminal session.
Instruction Manual 32 Accessing the VNC Interface There are three wa ys to communicate with the Ser ver Remote Control unit in order to control the host computer: W eb interface: • The integrated Web server includes a J av a-based VNC client. This allows easy browser-based remote control.
Instruction Manual 33 This client software requires the use of J av a 2 (JRE 1.4) to enable features lik e wheel mouse suppor t. Sun Microsystems’ s Jav a site, www . jav a.com, is an excellent resource to ensure your bro wser and operating system are updated accordingly .
Instruction Manual 34 Same command, but using the W AN por t: ssh -f -l admin -L 15900:127.0.0.1:5900 10.0.0.98 sleep 60 vncviewer -bgr233 127.0.0.1::15900 Notes: A copy of these commands , with appropr iate values filled in f or your • current system setting, is provided in the on-line help page.
Instruction Manual 35 Bribar Feature Along the bottom of the VNC screen is a dar k blue bar with v ar ious but- tons known as the Bribar . Its purpose is to show a number of critical sta- tus values and to pro vide shor tcuts to commonly used features .
Instruction Manual 36 X: Click this button to close the Bribar and hide it. This can be very useful on a client machine that has a screen size the same as the remote ma- chine. No vertical screen space is wasted with the Bribar . Use doub le-F7 to star t the main menu, then click on the Bribar to restore the f eature.
Instruction Manual 37 require a response to a confirmation prompt first before perf orming the requested function. Identification: • Fixed te xt label that is defined by the user in the Web interface . This does not affect the operation of the system and is intended to assist with administration.
Instruction Manual 38 conv entional KVM switches are combined with the SV441DUSBI, this ke y makes accessing their built-in menu easier , especially from the Ja va client. This button will only be sho wn when an external KVM has been enabled via the web interf ace.
Instruction Manual 39 Video T uning menu Use the Auto Everything b utton to automatically fine-tune all three ad- justments. If the test pattern for Color Offset calibration is not present on the screen, then the Color Offset adjustment is skipped.
Instruction Manual 40 pattern isn’t scaled or covered up . It’s important to do this operation in 24-bit or 32-bit color video mode (i.e. truecolor). Although the algor ithm may w or k in 16-bit or 8-bit color video modes, the results will not be opti- mum and usually it won’t be ab le to recognize the test patter n.
Instruction Manual 41 Cascade Conguration Please note: When tur ning on your cascaded s witches, turn on the Slav e switches prior to turning on the Master switch. Y ou can connect a second le vel of KVMs to one or more of your Master Server Remote Control’ s PC x por ts.
Instruction Manual 42 Use the <UP> and <DOWN> arro w keys to highlight a computer and • the <ENTER> ke y to select it. Press <ESCAPE> to exit the OSD men u and remove the OSD menu • from the screen.
Instruction Manual 43 Function key <F2> Marks a computer to be scanned by s witching the ey e mar k on or off. First, use the <UP> and <DO WN> arrow ke ys to highlight the device , then press <F2> to switch its e ye mark on or off.
Instruction Manual 44 Manual Scan Scans through powered computers using k eyboard control. Scan T ype ( <F4>: MoreScan T ype ) deter mines if scanned computers must also be ey e mar k selected. Press the up arrow ke y to select the pre vious computer and the down arrow k ey to select the next computer .
Instruction Manual 45 Hotkey Menu When you hit the left <CTRL> k ey twice within two seconds, the Hotk ey Menu appears displa ying a list of hot-key commands if the option is On . The Hotke y Menu can be tur ned Off, if y ou prefer not to see it when the left <CTRL> ke y is hit twice.
Instruction Manual 46 Left Ctrl refers to the <CTRL> k ey located at the left side of the k eyboard. 1~8/A~H refer to the n umber keys 1 to 8 at the upper row of the k eyboard (Do not use the ke ypad at the r ight of the ke yboard) and character ke ys A to H (case insensitive).
Instruction Manual 47 NO TE: The Scan T ype setting will deter mine whether computers must be ey e-mar ked to be included in the scan. See page 25 f or details.
Instruction Manual 48 Optimizing video performance Choose the best video mode We recommend using 60Hz refresh r ate and 1024x768 resolution. • Using a smaller resolution like this allo ws you to fit multiple windo ws on your remote desktop .
Instruction Manual 49 Using the Advanced Video Tuning F eature The Adv anced Video T uning menu allo ws you to adjust the qualities of the video in your VNC sessions, and can be accessed b y clicking the Adv anced button on the Video T uning VNC menu.
Instruction Manual 50 The Regrab Screen button in the Actions section causes the screen to be re-captured. When making small changes to the video par ameters, sometimes these changes are not reflected in the displa yed screen imme- diately , par ticular ly if the noise filter is enabled.
Instruction Manual 51 with other devices . If you wish to use this f eature through a PBX system, it may require some e xperimentation and additional suppor t from your telecom services provider , and is not suppor ted by StarT ech.
Instruction Manual 52 Place the modem near the SV441DUSBI and an av ailable telephone jack. Connect the modem to the telephone jack, data cab le, and power source according to the instructions in its documentation. The opposite end of the modem’ s data cable should be a DB9 female serial connection.
Instruction Manual 53 (NVRAM) or allow the modem to adjust the connection speed f or greater stability (and so on). Y ou may wish to test the connection with the def ault init string first, before making changes specific to y our modem model or situation, to simplify the troubleshooting process .
Instruction Manual 54 This screen also includes 3 checkbo xes. 12. Uncheck all 3 checkbo xes. Click 13. Next. Y ou ma y select to add a shor tcut to the desktop for this connection. 14. Click Finish. PPP (P oint-to-Point Protocol) m ust be used; no other authentication • methods are suppor ted.
Instruction Manual 55 Perf ormance Notes All images ov er the PPP connection will be grayscale to conserve • bandwidth. If other users are connected while a PPP session is active, their screens will be in gra yscale as well. When PPP is inactiv e, color is automatically re-enabled.
Instruction Manual 56 Modem T roubleshooting Guide The follo wing messages will appear in the system log on the Status screen in the Web interface and ma y help to diagnose problems with the modem configuration. Starting PPP (for auth) on port… Modem is connecting and the PPP login process is star ting.
Instruction Manual 57 Serial Remote Control operation Background The SVxx41HDIE offers a unique w ay to e xpand the functionality of the base product. Using the integrated R-P or t on the rear panel, you can manage up to 16 serial devices using a specialized daisy-chain technol- ogy .
Instruction Manual 58 came with your R-P or t module to determine if you need to modify the default settings to complete the installation. T o be able to configure y our RP or t modules, you must be logged in as admin. Other users will be ab le to view which modules are activ e but cannot configure them.
Instruction Manual 59 Y ou can mak e as many changes as needed on this menu at one time , before applying y our changes. Once you are satisfied with the changes you ha ve made, click Commit changes to apply the ne w settings. Click Refresh at any time to see an updated list of attached R-P or t modules.
Instruction Manual 60 L – Low log entries (line buff er) 1 – Show last 10 log entries other – Return to connection Press ke y -> T o ex ecute the desired command, simply press the corresponding key on the ke yboard.
Instruction Manual 61 Hardware handshaking (CTS/R TS) is required for speeds e xceeding • 9600 bps. It is enabled b y default on the SVxx41HDIE, but ma y need to be enabled on the other end of the connection.
Instruction Manual 62 the computer you are using to access the SVxx41HDIE. Second, since the unit could be configured in a number diff erent ways, it is impossib le to supply a generic cer tificate that will match your e xact network settings. Is my data saf e? Y es .
Instruction Manual 63 T roubleshooting Forgotten master passw ord. Y ou can reset the master pass word using the serial interface on the unit. Use the S command, and type a new pass word. The old pass word is not required for this procedure . Remote mouse and local mouse don’t line up.
Instruction Manual 64 Certificate warning shown when connecting via HTTPS. It is normal for a warning dialog to be shown when connecting via HTTPS. The SSL cer tificate SVxx41HDIE uses is created when the unit is first produced. It does not contain the correct hostname (subject name) because you can change the hostname as required.
Instruction Manual 65 Specications General Specications Maximum Supported Video Mode 1600 x 1200 @ 85Hz Standard Video Modes Supported 640x400 @ 85Hz 720x400 @ 85Hz 640x480 @ 60Hz, 72Hz, 75Hz, 8.
Instruction Manual 66 Supported Protocols Service Description Benefit SSH Secure Shell May be used to securely “tunnel” VNC and HTTP protocols. HTTP Web Redirector (to HTTPS) Conv enience ser ver to redirect all web traffic to encrypted por t. Clear-te xt HTTP is not suppor ted.
Instruction Manual 67 Service Description Benefit RADIUS Centralized authentication Allows integr ation with existing RADIUS servers, so that user management can be centralized. Supports challenge response authentication using hardware tok ens (like SecurID) and conv entional passwords.
Instruction Manual 68 T echnical Support StarT ech.com’ s lifetime technical suppor t is an integr al par t of our commit- ment to pro vide industry-leading solutions. If y ou ev er need help with your product, visit www .star tech.com/suppor t and access our comprehensive selection of online tools, documentation, and downloads .
StarT ech.com has been making “hard-to-find easy” since 1985, providing high quality solutions to a diverse IT and A/V customer base that spans man y channels, including gov er nment, education and industrial f acilities to name just a fe w .
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