Benutzeranleitung / Produktwartung C9000 des Produzenten Sony
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41388601TH Rev.2A 1 / 157 C9000 Series Color LED Page Printer Service Manual ODA 05-18-200 Based on Rev.2.
41388601TH Rev.2 A 2 / 1 2000-12-05 ISSUE EM3 Murakami 2 2000-12-13 8 Correction of errors in K Yamazaki the parts list Rev.No. Date No. Corrected items Page Description of change Person in charge Doc.
41388601TH Rev. 2 3 / PREF ACE This maintenance manual provides procedures and techniques for the troubleshooting, maintenance, and repair of C9000. This manual is written for maintenance personnel, but it should always be accompanied with the C9000 User’s Manual for procedures for handling and operating C9000.
41388601TH Rev. 2 4 / CONTENTS 1. SPECIFICATIONS ............................................................................................ 7 1.1 Basic System Configuration ............................................................................
41388601TH Rev. 2 5 / 3.3.16 Registration roller Assy (B) ............................................................................... 66 3.3.17 Registration clutch, Registration motor Assy .................................................... 67 3.
41388601TH Rev. 2 6 / Job offset M M M M M M M LED Head Junction Board Pulse Motors Engine Controller Low-V oltage P ower Unit Fuser Unit High-V oltage P ower Unit 2nd/3rd T ra y/ Large-Capacity Tr a .
41388601TH Rev. 2 7 / 1.2 Printer Engine Specifications The inside of the printer is composed of the followings: • Electrophotographic Processor • Paper Paths • Controller Block (CU and PU) • Operator Panel • Power Units (High-Voltage Unit and Low-Voltage Unit) Figure 1-2 shows the printer configuration.
41388601TH Rev. 2 8 / 1.3 Option Configuration The followings are available as options on C9000. (1) 2nd Tray/ 3rd Tray (2) Duplex Unit (3) Large-Capacity Tray (4) Expansion Memory 64/128/256MB (5) In.
41388601TH Rev.2 9 / 1.4 Specifications ( 1 ) Dimensions Height: 18.11 in. Width: 26.22 in. Length: 24.65 in. (2) Weight 158.7 lbs. (3) Paper Type: Ordinary paper and transparencies (Recommended: ML O.
41388601TH Rev.2 10 / T emperature ( º F) Remark T emperature ( º C) Operating 50 to 89.6 10 to 32 17 to 27 º C (T emperatures to assure full color print quality) Non-Operating 32 to 109.4 0 to 43 P ower-off Storage (Max. One Y ear) -14 to 109.4 -10 to 43 With drum and toner T ransport (Max.
41388601TH Rev.2 11 / 2. OPERATION DESCRIPTION C9000, a tandem color electrophotographic page printer, adopts technologies such as 4992-LED array, OPC, dry single-component non-magnetic developing, roller transfer and heat-compression fusing. The printing method is black writing by shedding light on print areas.
41388601TH Rev.2 12 / 2.1 Main Control Board (CRM-PWB) Figure 2-2 provides the block diagram of the main control board (CRM-PWB). PPC 750 L2 Cache Dela y Dela y Buf 16244 Buf 16244 IF Bus EEPROM A D Cont Y , M, C and K Video Data PU-CU I/F , Operator P anel A/D ,Cont A/D , Cont(SUB Bus) 14.
41388601TH Rev.2 13 / (1) CPU The CPU is 64-bit bus RISC processor PowerPC750, which receives an input of 80MHz (=BUS CLK) and operates at 400MHz, four-times the input. (2) Secondary Cache SRAM SRAM is included as a secondary cache of the CPU on the board.
41388601TH Rev.2 14 / Figure 2.3 The engine control block (PU) is controlled by the engine control board (K73 PWB) which consists of a CPU (MSM66Q577), general LSI chip, flash ROM, EEPROM, pulse motor drivers, and video memory (see Figure 2.3). (1) CPU This, a 16-bit CPU with an AD converter (OKI MIM66Q577), controls the entire system.
41388601TH Rev.2 15 / Output voltage Use for +3.3 V Logic circuit power supply +3.8V Logic circuit power supply +5 V Motor and drive voltage for high-voltage power supply +32 V OP Amp, High-voltage po.
41388601TH Rev.2 16 / 2.4 Mechanical Processes Figure 2.4 shows the mechanical processes of the printer. Figure 2.4 P aper Eject Roller Paper Ejection (Face down) P ower Supply Charging Roller Cleanin.
41388601TH Rev.2 17 / 2.4.1 Electrophotographic process (1) Electrophotographic process The following is the outline of electrophotographic process: 1 Charging DC voltage is applied to the charging roller and the surface of the OPC drum is negatively and evenly charged.
41388601TH Rev.2 18 / (3) Exposure The negatively charged surface of the OPC drum is radiated with light from the LED head. The negative charge of the radiated portions of the drum surface attenuates in response to the intensity of the light and a latent electrostatic image responsive to the potentials of the surface is formed on the drum surface.
41388601TH Rev.2 19 / 2 The developing blade removes excess toner from the developing roller and a thin layer of remaining toner is formed on the developing roller. 3 The toner is drawn by the latent electrostatic image at the contact portion between the OPC drum and the developing roller.
41388601TH Rev.2 20 / (7) Cleaning Non-fused, residual toner on the OPC drum is scraped with the cleaning blade and collected in the waste toner area of the toner cartridge.
41388601TH Rev.2 21 / 2.4.2 Paper running process Figure 2.5 shows how paper moves in the C9000. Figure 2.5 Paper Route Face-down stacker Transfer roller Backup roller High-voltage power supply Heat r.
41388601TH Rev.2 22 / (1) Paper Loading from 1st Tray 1. The paper loading motor runs (CCW), the paper loading clutch is engaged and, until the entrance cassette sensor is turned on, paper is advanced (the on/off operations of the paper loading clutch control the pickup roller).
41388601TH Rev.2 23 / (2) Paper Loading from Option Tray 1. The paper loading motor runs (CW), the paper loading clutch is engaged and, until the carrier sensor on a tray which sits atop a loading tray is turned on, paper is advanced.
41388601TH Rev.2 24 / (3) Paper Loading from Multipurpose Tray (MT) 1. The release lever usually pushes down the hopping plate to a position to turn the micro SW on (Figure 2.8-a). 2. The running of the motor in the (a) direction drives the MT feed roller, causing the cam to turn.
41388601TH Rev.2 25 / (4) Carrier Belt 1. The running of the carrier belt motor in the direction of the arrow (a) drives the carrier belt. The belt unit sits with one carrier roller immediately below each color ’ s drum, and the carrier belt between them.
41388601TH Rev.2 26 / (5) Driving and Up-and-Down Movements of I/D Unit 1. The I/D unit driving and up-and-down movements are effected by a single-pulse motor. The running of the main motor in the direction of the arrow (a) turns the lever 1 to the left.
41388601TH Rev.2 27 / Plate Pin Spring Up-and-down Sensor Board Figure 2.10-c Figure 2.10-d Figure 2.10-e.
41388601TH Rev.2 28 / (6) Fuser Unit and Paper Ejection 1. A single-pulse motor drives the fuser unit and the eject rollers. In response to the running of the heat motor in the direction of the arrow (a), the heat roller turns. This roller fuses a toner image to paper by heat and pressure.
41388601TH Rev.2 29 / (7) Duplex Unit 1. When the duplex unit receives an instruction from the printer to print on both sides of a sheet of paper, the solenoid opens the separator after the completion of one side printing of a sheet of paper sent from the tray.
41388601TH Rev.2 30 / 2.5 Sensor 2.5.1 Paper related sensors Paper eject roller Face-down paper eject sensor Face-down sensor Heat roller C drum Stacker full sensor K drum Y drum M drum Entrance belt .
41388601TH Rev.2 31 / 2.5.2 Other sensors 1 Paper Empty sensor This sensor checks whether the paper cassette is empty. 2 Paper Near sensor This sensor checks whether the paper cassette is near empty. 3 MPF Paper Empty sensor This sensor checks whether the front feeder has paper.
41388601TH Rev.2 32 / 2.6 Color Misalignment Correction C9000 is equipped with multiple LED heads, which can result in color misalignment. The mechanically induced color misalignment is automatically .
41388601TH Rev.2 33 / 2.8 Paper Jam Detection C9000 detects paper jams after power-on and during printing. When a paper jam occurs, the printer immediately suspends the printing operation. Opening the cover to remove the jammed paper and closing it resumes the printing.
41388601TH Rev.2 34 / 2.9 Cover Opening When the top cover of the printer is open, the cover open microswitch turns opens to cut off the high- voltage power supply, and outputs which are not less than 32V. At the same time, the CPU receives CVOPN signals indicating the status of the microswitch and performs cover open operations.
41388601TH Rev.2 35 / 2.10 Toner Low Detection • Structure This device consists of the stirring gear which revolves at a constant speed, the stirring bar, and the magnet on the stirring bar. The stirring bar turns in synchronization with the protrusion of the stirring gear.
41388601TH Rev.2 36 / TNRSNS t1 1.12 TNRSNS T=2.3 t1 t1 1.12 T=2.3 t1 Toner Full Condition (At warming-up,A4 transverse:16ppm *1) Toner Low Condition (At warming-up,A4 transverse:16ppm *1) • When the toner low condition is detected 20 consecutive times, toner low is detected.
41388601TH Rev.2 37 / 2.11 Paper Size Detection Via the cam tied to the paper guide of the paper cassette, the four tab pieces are driven according to the set position of the paper guide. Upon installation of the paper cassette, the microswitch detects the condition of the tab pieces and the paper size is recognized.
41388601TH Rev.2 38 / 2.12 Operation at Power-on 2.12.1 Self-diagnostic test (1) Initial test The following checks are automatically performed at power-on. (a) ROM check (b) RAM check (c) EEPROM check (d) Flash ROM check (2) ROM check The ROM is checked by calculating a HASH value.
41388601TH Rev.2 39 / CM Y K CM Y K T ransf er belt ID T ransf er Belt Color alignment sensor R Color alignment sensor L Cleaning blade LED head Belt running direction Belt running direction (Bottom View) Cleaning blade Color alignment sensors L and R 2.
41388601TH Rev.2 40 / Unit Name I/D T oner Car tridge Belt Unit Fuser Unit Condition The number of drum rev olutions is counted in the unit of letter paper length + paper inter val in contin uous pr inting. End of Lif e: Time when a distance equiv alent to pages of 26K is printed (on 3P/J).
41388601TH Rev.2 41 / 3. PARTS REPLACEMENT This section describes the procedure for replacing the parts, assemblies and units in the field. The replacing procedure is given for detachment. To attach, use the reverse procedure. 3.1 Precautions in Replacing Parts (1) Before replacing the parts, be sure to remove the A C cable and the interface cable.
41388601TH Rev.2 42 / No. No. 1-100 Philips screwdriver Q' ty Place of use Remarks Service Tools 1 2 3 4 5 6 8 No. 2-200 Philips screwdriver, Magnetized No. 3-100 screwdriver No. 5-200 screwdriver Digital multimeter Pliers Handy cleaner LED Head cleaner P/N 4PB4083-2248P001 1 1 1 1 1 1 1 2~2.
41388601TH Rev.2 43 / 3.2 Parts Layout Figure 3.1.
41388601TH Rev.2 44 / Figure 3.2 [Top Cover Assy].
41388601TH Rev.2 45 / Figure 3.3 [Printer Unit-1/2].
41388601TH Rev.2 46 / Figure 3.4 [Printer Unit-2/2].
41388601TH Rev.2 47 / Figure 3.5 [Cassette Guide Assy (L), (R)].
41388601TH Rev.2 48 /.
41388601TH Rev.2 49 / A B C D E A B C D E Figure 3.6 [Duplex Unit].
41388601TH Rev.2 50 / 3.3 Replacing Parts This section describes how to replace the parts and assemblies illustrated below. 41531301 415151 10 Print Engine Controller PWB (3.3.22) 41502304 × 4 LED Assy (3.3.2) 40737401 Power-Unit AC-DC Switching (1 15V) (3.
41388601TH Rev.2 51 / 2 1 1 1 3.3.1 Top cover (1) Open the top cover Assy. (2) Remove the nine screws 1 to detach the top cover 2 ..
41388601TH Rev.2 52 / 1 3 4 4 3 2 3.3.2 LED Assy/ LED Assy spring (1) Open the top cove 1 . (2) Remove the three cables, and unhook the LED Assy 2 at the two places to demount it (The two springs 3 become detached together with the LED Assy 2 ). (3) Detach the LED connector 4 .
41388601TH Rev.2 53 / 8 4 1 7 6 3 1 5 2 2 3.3.3 Top cover unit (1) Remove the top cover (see section 3.3.1). (2) Remove the rear cover (see section 3.3.12). (3) Remove the front cover (see section 3.3.11). (4) Remove the electrical chassis (see section 3.
41388601TH Rev.2 54 / 7 6 2 1 4 C 0 9 9 A B 3 2 D 8 3.3.4 Control panel Assy/ Control panel bezel/ LED control PWB/ Toner sensor/ Stack full sensor/ Control panel tape harness/ Eject roller (1) Detach the control panel bezel 1 . (2) Remove the screws 2 to demount the control panel 3 .
41388601TH Rev.2 55 / 3 1 1 2 4 4 3.3.5 Top cover handle/ Top cover latch/ Top cover latch spring (1) Remove the two screws 1 to detach the top cover handle 2 and disengage the top cover latch 3 (The two top cover latch springs 4 become detached).
41388601TH Rev.2 56 / 1 1 1 1 2 3.3.6 Eject guide Assy (1) Remove the seven screws 1 to detach the eject guide Assy 2 ..
41388601TH Rev.2 57 / 5 4 2 1 5 3 5 5 3.3.7 Cassette Assy/ Blind cover/ Side cover R Assy (1) Detach the cassette Assy 1 . (2) Disengage the blind cover 2 at the two places to detach it. (3) Unscrew the two screws to remove the stopper 4 . (4) Disengage the claw on the left support of the side cover R to detach the side cover R.
41388601TH Rev.2 58 / 1 1 1 3.3.8 Feed rollers (1) Remove the cassette. (2) Unlatch and demount the feed rollers 1 ..
41388601TH Rev.2 59 / 1 1 2 3.3.9 Left side cover (1) Remove the four screws 1 to detach the left side cover 2 ..
41388601TH Rev.2 60 / 1 2 2 3.3.10 Face-up tray (1) Open the face-up tray in the arrow direction and move the links 2 out of engagement (at two places each of the links) to detach the face-up tray 1 .
41388601TH Rev.2 61 / 4 4 2 3 4 4 4 1 3.3.11 Front cover (1) Open the top cover 1 . (2) Disengage the claws and remove the blind cover 2 . (3) Unscrew the six screws 4 to detach the front cover 3 .
41388601TH Rev.2 62 / 1 2 4 3 3 3.3.12 Rear cover (1) Open the top cover 1 , (2) Remove the five screws 3 and 4 to detach the rear cover 2 ..
41388601TH Rev.2 63 / 1 2 3 6 5 6 4 5 Engagement Engagement 8 3 8 1 3.3.13 Multipurpose tray Assy/ Multipurpose tray cover Assy/ Links/ Multipurpose tray top cover/ Multipurpose tray drive gear (1) Remove the rear cover (see section 3.3.12). (2) Remove the front cover (see section 3.
41388601TH Rev.2 64 / 1 3.3.14 Drum contact Assys (1) Insert a flatblade screwdriver between the printer case and the drum contact Assy 1 to demount the drum contact Assy.
41388601TH Rev.2 65 / 1 1 2 4 3 3.3.15 Registration roller Assy (A)/ Registration drive gear (A) (1) Remove the front cover (see section 3.3.11). (2) Remove the rear cover (see section 3.3.12). (3) Remove the multipurpose tray (see section 3.3.13). (4) Unscrew the four screws 1 to demount the registration roller Assy (A) 2 .
41388601TH Rev.2 66 / 1 1 2 1 3.3.16 Registration roller Assy (B) (1) Remove the cassette Assy. (2) Remove the front cover (see section 3.3.11). (3) Remove the rear cover (see section 3.3.12). (4) Remove the electrical chassis (see section 3.3.21). (5) Remove the registration clutch (see section 3.
41388601TH Rev.2 67 / 7 3 6 4 1 2 6 5 3.3.17 Registration clutch, Registration motor Assy (1) Remove the left side cover (see section 3.3.9). (2) Remove the electrical chassis (see section 3.3.21). (3) Remove the connector and the E ring 1 , then screws 3 and 4 , and then the earth plate 5 .
41388601TH Rev.2 68 / 1 3 2 air direction 3.3.18 Cooling fan (1) Unhook the connector 1 , and remove the screws 2 and the cooling fan 3 ..
41388601TH Rev.2 69 / 1 1 3 4 1 2 2 3.3.19 Color registration sensor Assy (1) Remove the two screws 1 and the three connectors to demount the color registration sensor Assy 2 .
41388601TH Rev.2 70 / 1 Main chassis (L side) 2 2 3.3.20 Duplex guide Assy (1) Unlatch and demount the duplex guide Assy 1 . (2) Remove the springs 2 .
41388601TH Rev.2 71 / 2 1 1 1 6 6 6 6 6 4 4 5 9 8 3 7 air direction 3.3.21 Electrical chassis/ Electrical chassis cooling fan (1) Unscrew the five screws 1 and two screws 2 to remove the plate A 3 . (2) Unscrew the thirty-one screws 4 to remove the shield plate B 5 .
41388601TH Rev.2 72 / 1 1 2 3.3.22 Printer engine controller PWB (1) Remove the rear cover (see section 3.3.12). (2) Remove the electrical chassis and the electrical cooling fan (see section 3.3.21). (3) Remove the five screws 1 and all the connectors to demount the printer engine controller PWB 2 .
41388601TH Rev.2 73 / 4 4 4 3 3 4 3 4 5 1 2 3 3 3.3.23 Printer unit chassis (1) Unscrew the screw 1 and remove the AC switch Assy 2 . (2) Remove the four black screws 3 and six screws 4 to detach the printer unit chassis 5 .
41388601TH Rev.2 74 / 1 Main chassis 3.3.24 Entrance cassette sensor actuator (1) Remove the printer unit chassis (see section 3.3.23). (2) Turn over the main chassis. (3) Remove the two clamps with tweezers to demount the entrance cassette sensor actuator 1 .
41388601TH Rev.2 75 / 1 2 3.3.25 Entrance sensor PWB (1) Remove the registration roller Assy (B) (see section 3.3.16). (2) Remove the two screws 1 to demount the entrance sensor PWB 2 .
41388601TH Rev.2 76 / 2 1 3.3.26 Entrance MT sensor actuator and Entrance belt sensor actuator (1) Remove the entrance sensor PWB (R71) (see section 3.3.25). (2) Unlatch and detach the entrance MT sensor actuator 1 . (3) Unlatch and detach the entrance belt actuator 2 .
41388601TH Rev.2 77 / B 0 0 A 9 9 5 7 1 8 4 3 1 2 C 3.3.27 Main motor fan/ Fuser eject roller (1) Unscrew the two screws 1 to remove the fan Assy 2 . (2) Unscrew the fuser eject roller contact 4 . (3) Remove the fuser drive gear 5 . (4) Unscrew the fuser drive gear Assy 8 .
41388601TH Rev.2 78 / 1 2 3.3.28 Eject sensor Assy (1) Remove the fuser eject roller (see section 3.3.27). (2) Remove the screw 1 and connector 2 to demount the (red/blue) eject sensor Assy 2 .
41388601TH Rev.2 79 / 3 1 2 3.3.29 Fuser latching handle (L) (1) Remove the latching handle spring 1 . (2) Unscrew the fuser latching handle (L) 3 ..
41388601TH Rev.2 80 / 2 3 1 1 3.3.30 Belt motor Assy (1) Remove the fuser latching handle (R) (see section 3.3.32). (2) Unscrew the two screws 1 to detach the two connector 2 .
41388601TH Rev.2 81 / 3 1 2 3.3.31 Fuser latching handle (R) (1) Remove the printer unit chassis (see section 3.3.23). (2) Remove the E ring 1 . (3) Remove the fuser latching handle spring 2 to detach the fuser latching handle (R) 3 .
41388601TH Rev.2 82 / 1 2 1 3.3.32 Main motor Assy (1) Remove the belt motor Assy (see section 3.3.30). (2) Remove all the connectors. (3) Remove the two screws 1 to demount the main motor Assy 2 .
41388601TH Rev.2 83 / 4 2 1 3 3.3.33 Contact Assy/ Side plate Assy (1) Remove the printer unit chassis (see section 3.3.23). (2) Remove the four screws 1 to detach the side plate Assy 2 .
41388601TH Rev.2 84 / 1 3 8 A 2 7 6 5 0 9 0 0 2 2 B 3.3.34 Low voltage power supply (1) Remove the printer unit chassis (see section 3.3.23). (2) Unhook the connector 1 .
41388601TH Rev.2 85 / 1 1 2 3 3.3.35 High voltage power supply (1) Remove the contact Assy (see section 3.3.33). (2) Unhook the connector of the high voltage power supply 2 . (3) Remove the two screws 1 to detach the high voltage power supply 2 and the tape harness 3 .
41388601TH Rev.2 86 / 8 3 3 6 7 5 1 9 0 1 4 2 3.3.36 Main feed Assy (1) Remove the printer unit chassis (see section 3.3.23). (2) Remove the low voltage power supply and high voltage power supply (see sections 3.3.34 and 3.3.35). (3) Unscrew the five screws 1 to remove the lower plate 2 .
41388601TH Rev.2 87 / 3 2 3.3.37 Fuser unit (1) Open the top cover 1 . (2) Push the right and left fuser levers (blue) 2 in the arrow direction to detach the fuser unit 3 .
41388601TH Rev.2 88 / 1 2 3 3.3.38 Belt unit (1) Open the top cover 1 . (2) Remove the I/D unit. (3) Push the lever (blue) 2 in the arrow direction, raise the handle (blue) and detach the belt unit 3 .
41388601TH Rev.2 89 / 1 3 2 5 4 3.3.39 Duplex unit (1) Remove the cassette Assy, the front cover and the front cover inner buffle. (2) Unlatch the rear at the right and left and pull the duplex unit 1 toward the front.
41388601TH Rev.2 90 / 1 1 3 5 4 2 3.3.40 CU Assy (1) Pulling out Control Board 1. Loosen the two screws 1 . 2. Pull the control board 2 out. 3. Place the control board 2 on a flat table. (2) Detaching Fan 1. Remove the connector 3 . 2. Remove the two screws 4 .
41388601TH Rev.2 91 / 7 A 8 8 B 8 0 8 E 9 0 A C 8 9 D D 6 6 (3) Demounting CRM Board 1. Remove the three screws 6 to detach the fan bracket 7 . 2. Remove the four screws 8 to detach the plate support 9 and the guide rail 0 . 3. Remove the two screws A to detach the guide rail B .
41388601TH Rev.2 92 / 4. ADJUSTMENT Adjustments are carried out by key operations on the operator panel. The maintenance menu is included in the general menu of this printer. Choose the maintenance menu for adjustment. 4.1 Maintenance Menu and Its Functions The general menu has the category, MAINTENANCE MENU.
41388601TH Rev.2 93 / 4.2 Short Plug Settings The CRM board has five short plugs that can be set as follows: Short Plug (WE1,3, 5 and 7) Sets flash ROM DIMM to connect WE signals. (1-2 Short: Disconnects WE signals; 2-3 Short: Connects WE signals.) The factory-shipped short plug is set to the 2-3 short: Re-programmable the Flash ROM DIMM.
41388601TH Rev.2 94 / 4.4 Adjustment after Part Replacement Adjustment to be implemented after each part replacement is described below. Adjustment and correction of color registration are always required for each part replacement. * Note: When the EEPROM of the PU (K73 Board) is replaced to a new one, color balance must be adjusted.
41388601TH Rev.2 95 / 4.5 Color Balance Adjustment Color balance has been adjusted appropriately when a printer is shipped from the plant. However, it may be out of the appropriate balance during use. In such a case, color balance should be modified. Note: Density of each color depends on each other.
41388601TH Rev.2 96 /.
41388601TH Rev.2 97 / 4.6 EEPROM Replacement after CRM Board and K73 Board Replacement When replacing the CRM Board or K73 Board, the EEPROM must be removed and re-mounted on the new board (to deliver the user setting and font installation information to the new board).
41388601TH Rev.2 98 / 5. REGULAR MAINTENANCE 5.1 Consumables to be Regulary Replaced It is recommended that a user should replace the consumables below according to the replacement standard. (If not replaced, print quality is not assu r ed or it may result in a failure.
41388601TH Rev.2 99 / 6. TROUBLESHOOTING PROCEDURES 6.1 Tips for Troubleshooting (1) Check the basic check points covered in the user’s manual. (2) Gather as much information on the problem from the customer as possible. (3) Perform inspections in conditions close to those in which the problem had occurred.
41388601TH Rev.2 100 / 6.4 Preparation for Troubleshooting (1) Operator panel display The failure status of this printer is indicated on the LCD (liquid crystal display) of the Operator panel. Take the proper corrective action according to the message displayed on the LCD.
41388601TH Rev.2 101 / 6.5.1 LCD Message List The printer indicates a Service Call Error message on the LCD as shown below, detecting an unrecoverable error. Service Call nnn : Error Note: nnn is an error code. When the Service Call message is displayed, the error information corresponding to the error code appears on the lower line of the LCD.
41388601TH Rev.2 102 / Service Call 040: Error CU EEPROM Error Can the printer recover from the error by replacing the EEPROM on the CU board? Yes No Replace the EEPROM. (Settings of the user must be restored on the new.) Replace the CRM board. (The EEPROM needs replacement.
41388601TH Rev.2 103 / Table 6-1-1 Operator Alarms (3/5) Service Call 125: Error Error detected at the MT home position. 1) Is the error message displayed? 2) Does the error repeat? Yes Yes Turn off/on the printer. Replace the MT. Service Call 130: Error Temperature rise at the LED head detected.
41388601TH Rev.2 104 / Table 6-1-1 Operator Alarms (4/5) Install New Drum 350: Y Drum Life 351: M Drum Life 352: C Drum Life 353: K Drum Life End of the ID unit life. 26,000 or more copies printed. Is it displayed soon after the ID unit replacement? Yes No Confirm the life of the ID unit.
41388601TH Rev.2 105 / Table 6-1-1 Operator Alarms (5/5) Load *** Papers 490: No paper in the MP Tray (*** = A4, B5 etc.) The specified cassette has no paper or is removed. Or, the cassette be ingused for printing has no more paper. 1) No paper in MT? 2) Does the Paper out sensor operate normally? Yes No Load papers in MT.
41388601TH Rev.2 106 / 6.5.2 LCD message troubleshooting (1) LCD Message The message on the LCD (liquid crystal display) tells the problem situation of the printer. Implement the appropriate troubleshooting base on the message. No. Problem Flowchart Number 1 The printer does not work normally after being turned on.
41388601TH Rev.2 107 / 1 The printer does not work normally after turned on. • Turn off the printer, wait a few seconds, then turn it on again. • Is displayed on the LCD (for about 1 second)? • No Is the AC cable connected correctly? No Connect the AC cable correctly.
41388601TH Rev.2 108 / 2 -1 Paper Input Jam (1st Tray) • Does the jam occur soon after the printer is turned on? • Yes Is the paper jammed at the entrance cassette sensor or the entrance MT sensor ? * MT : Multipurpose Tray Yes Remove the jammed paper.
41388601TH Rev.2 109 / 2 -2 Paper Input Jam (Multipurpose Tray (MT)) • Does the paper jam occur immediately after the printer is powered on? • Yes Is the paper jammed at the entrance cassette sensor or the entrance MT sensor ? Yes Remove the paper jam.
41388601TH Rev.2 110 / A 2 -3 Paper Feed Jam • Does the paper jam occur immediately after the printer is powered on? • Yes Is the paper jammed at the entrance belt sensor? Yes Remove the jammed paper. ▼ • No Does the lever of the write sensor work right? No Replace the lever of the write sensor.
41388601TH Rev.2 111 / 2 -4 Paper Eject Jam • Does the paper jam occur immediately after the printer is powered on? • Yes Is the paper jammed at the ejection sensor? Yes Remove the jammed paper. ▼ • No Does the lever of the ejection sensor operate normally? No Replace the ejection sensor lever.
41388601TH Rev.2 112 / 2 -5 DUPLEX jam • Does the paper jam occur immediately after the printer is turned on? • Yes Is the paper jammed at the in sensor, rear sensor or front sensor in the DUPLEX unit? Yes Remove the jammed paper.
41388601TH Rev.2 113 / 3 Paper Size Error • Is paper in the specified size used? No Use paper that complies with the specification. Yes Is the paper jammed at the entrance MT sensor or at the paper width sensor? Yes Remove the jammed paper.
41388601TH Rev.2 114 / 4 Image Drum Unit (IDU) Up/Down Error • Turn off the printer, wait a few seconds, then turn it on again. • Does each drum unit rotate properly while printing? • No Is the resistance of the IDU motor at the rated value (approx.
41388601TH Rev.2 115 / 5 Fuser Unit Error • Does the fuser error occur immediately after the printer is turned on? • Yes Does the heat roller thermistor have a open or short circuit? (See Figure 6.1.) (at room temperature 0 ° C~ 43 ° C, approx. 190 ~ 980 Ω ) Yes Replace the fuser unit.
41388601TH Rev.2 116 / 6 Fan Motor Error • Does the fan of the low-voltage power supply unit rotate after the printer is turned on? • Yes Does the error recur after the fan of the low-voltage power supply unit has been replaced? • Yes Replace the low-voltage power supply unit.
41388601TH Rev.2 117 / Printout problem Flowchart No. Light or blurred images, or images in inappropriate color tone (Figure 6.2- A ) 1 Dark background (Figure 6.2- B ) 2 No images on print output (Figure 6.2- C ) 3 Band/stripes in black or color in the longitudinal direction (Figure 6.
41388601TH Rev.2 118 / 1 Light or blurred images or images in inappropriate color tone on the whole printout area (Figure 6.2- A ) • Is toner low? (Is the message "Toner Low" displayed?) Yes Supply toner. ▼ • No Is the specified paper used? No Use the specified paper.
41388601TH Rev.2 119 / 2 Dark background (Figure 6.2- B ) • Was each ID exposed to external light for a long time? Yes Replace the ID unit. Note: Reset the counter after replacement. ▼ • No Are the rollers in the fuser unit contaminated? Yes Replace the fuser unit.
41388601TH Rev.2 120 / 3 Blank paper (Figure 6.2- C ) • Is each LED head assembly connected to the junction board (Y71 PWB) and Engine board (K73 PWB)correctly? No Check the cable connection the LED assembly with the junction board (Y71 PWB) and engine board.
41388601TH Rev.2 121 / 4 Band/stripes in black or color in the longitudinal direction (Figure 6.2- D ) • Is each LED head assembly connected to the junction board (Y71 PWB) correctly? No Connect the LED head assembly to the junction board correctly.
41388601TH Rev.2 122 / 5 Band/stripes in white or irregular color in the longitudinal direction (Figure 6.2- F ) • Is each LED head lens contaminated? Yes Clean the LED head lens. ▼ • No Is each LED head assembly connected to the junction board (Y71 PWB) correctly? No Connect the LED head assembly to the junction board (Y71 PWB) correctly.
41388601TH Rev.2 123 / 6 Poor fusing (Images are blurred or peeled off when touched with a hand.) • Is the specified paper used? No Use the proper paper. ▼ • Yes Is the contact of the fuser unit connected correctly? No Connect the contact of the fuser unit properly.
41388601TH Rev.2 124 / 7 Cyclical printout defects (Figure 6.2- E ) Note: After replacement of the ID unit, fuser unit or belt cassette unit, the corresponding counter will be reset. Cycle Defective Part Solution 3.71 in. Image Drum Replace the ID unit.
41388601TH Rev.2 125 / 8 Missing characters • Is the LED head lens contaminated? Yes Clean the lens of LED head. ▼ • No Is each LED head assembly connected to the junction board (Y71 PWB) correctly? No Check the cable connection, and connect the LED head to the junction board correctly.
41388601TH Rev.2 126 / 9 Color Misalignment • Are any of the following gears broken? (Gear assy of ID unit, Multipurpose Tray, belt unit and belt motor) Yes Replace the broken gear assembly. ▼ • No Is each LED head unit connected to the junction board (Y71 PWB) correctly? No Connect the LED head unit correctly with the junction board.
41388601TH Rev.2 127 / 0 Printout colors different from the original • Are the LED head lens contaminated? Yes Clean the LED head lens. ▼ • No Is each LED head assembly connected to the junction.
41388601TH Rev.2 128 / Figure 6.3 Ground Charge Roller Developing Roller Toner Supply Roller.
41388601TH Rev.2 129 / 7. WIRING DIAGRAM 7.1 Resistance Check Unit Circuit Diagram Illustration Resistance Between pins 1 and 2: 7.9 Ω Between pins 3 and 4: 7.9 Ω Between pins 1 and 2: 2.4 Ω Between pins 3 and 4: 2.4 Ω Between pins 1 and 2: 2.
41388601TH Rev.2 130 / Unit Circuit Diagram Illustration Resistance Between pins 1 and 2: 2.4 Ω Between pins 3 and 4: 2.4 Ω Between pins 1 and 2: 2.
41388601TH Rev.2 131 / Yellow Orange Black Black Yellow Orange Black Brown M 1 2 3 4 Unit Circuit Diagram Illustration Resistance Between pins 1 and 2: 7.9 Ω Between pins 3 and 4: 7.9 Ω Between pins 1 and 2: 23 Ω Between pins 3 and 4: 23 Ω Between pins 1 and 2: 7.
41388601TH Rev.2 132 / Unit Circuit Diagram Illustration Resistance Geared Motor Low-voltage Absorption CU Low-voltage Ejection Fuser Fan - CN-1 + M CN-2 Red Black +32 V 1 FANALM-N 3 0 V 2 M Yellow Re.
41388601TH Rev.2 133 / c d e f a b Unit Circuit Diagram Illustration Resistance a 1 Upper roller 1 2 Lower roller b Thermostat Thermostat Heater Between pins a and b: Between pins c and d: 231.4k Ω Between pins e and f: 231.4k Ω (at 25 ° C) 2 Between pins a and b: Between pins c and d: 0 Ω or open Between pins e and f: 231.
41388601TH Rev.2 134 / 7.2 Parts Layout on Boards (1) Print Engine Controller PWB (K73) CPUFL1 FSENS OPTN JODEN P ARTTEMP RSNS DUPLEX DUCO V PSIZE HV OL T POWER BEL TSNS CUIF TR10P REG BEL THET SHUTTE.
41388601TH Rev.2 135 / (2) Main Controller PWB: CRM PUIF FA N 3 84 84 84 1 1 1 85 168 C 1 85 168 B 85 168 A DIMM 84 2 85 168 168 168 168 84 1 85 1 85 1 85 1 1 84 3 84 4 SDRAM ROM CENT USB 2 3 18 36 1 .
41388601TH Rev.2 136 / (3) LED Control PWB (Y71-2 PWB) POWER STUCK CPOW2 MPOW2 YPOW2 TNRSNSC TNRSNSM TNRSNSY OPTN KPOW2 TNRSNSK PA N E L (4) Duplex Control PWB (V73- PWB) SNS0 MAIN1 SNS1 CL1 CL2 M OTO.
41388601TH Rev.2 137 / (6) N71-PWB JODEN (7) Entrance Sensor PWB (R71- PWB) HUM WRSNS INSNS1 INSNS2 TNR FSNS (8) Paper Size Sensing PWB PXC (B73- PWB) CN11 SW1 SW2 SW3 SW4 (9) Sensor PWB (A73-PWB) (10.
41388601TH Rev.2 138 / Figure 8-1-1/3 5 15 21 21 21 21 21 21 21 21 26 28 31 30 21 21 42 21 21 25 1 2 20 8 14 12 19 19 19 19 19 19 19 19 19 19 19 11 13 23 17 17 17 17 17 17 17 6 22 7 4 3 9 24 41 8.
41388601TH Rev.2 139 / A B A B C C C 16 19 17 C 19 18 18 17 17 10 Figure 8-1-2/3.
41388601TH Rev.2 140 / 38 34 39 33 40 39 32 35 36 37 27 44 44 Figure 8-1-3/3.
41388601TH Rev.2 141 / No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 Q’ty /Unit 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 20 2 24 1 31 1 1 1 1 1 1 1 1 1 1 1 1 1 Patrs No.
41388601TH Rev.2 142 / No. 24 25 26 27 28 29 Q’ty /Unit 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Patrs No. N/A N/A N/A N/A 41515205 41515206 41515207 41515208 N/A N/A N/A N/A .
41388601TH Rev.2 143 / Table 8-1-3/3 No. 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 Q’ty /Unit 1 1 1 1 1 1 1 1 1 1 1 1 (1) (1) (1) (1) (1) 1 2 1 1 1 2 2 1 1 2 Patrs No.
41388601TH Rev.2 144 / Figure 8-2 16 16 16 3 9 10 7 8 3 3 3 3 3 3 3 2 2 2 2 15 18 18 14 12 13 5 1 4 11 17 6.
41388601TH Rev.2 145 / No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Q’ty /Unit 1 4 4 8 1 1 1 1 1 1 1 4 1 1 1 1 1 4 1 19 Parts No. 41484401 41502301 41502302 40861001 41257902 41349801 41487101 4.
41388601TH Rev.2 146 / Figure 8-3-1/2 12 22 39 39 39 39 37 37 40 1 1 2 4 6 24 39 27 25 26 39 39 39 39 19 3 16 11 9 39 7 5 18 17 10 13 8 42 21 23 20.
41388601TH Rev.2 147 / 37 37 37 33 37 37 37 37 37 37 29 27 28 37 30 37 38 37 37 34 32 35 41 43 31 37 36 Figure 8-3-2/2.
41388601TH Rev.2 148 / No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 Q’ty /Unit 4 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 1 1 1 1 1 1 1 1 Parts No.
41388601TH Rev.2 149 / No. 35 36 37 38 39 40 41 42 43 Q’ty /Unit 1 1 26 1 29 2 1 1 1 Parts No. 56732302 41500101 4PB4013-3100P006 PSW4-8C 4PB4083-2500P008 41346301 41589501 40197103 41431602 Remarks.
41388601TH Rev.2 150 / 9 12 11 11 11 11 11 11 11 11 12 12 12 12 12 12 12 12 12 12 8 1 7 10 10 10 7 7 7 9 Figure 8-4-1/2.
41388601TH Rev.2 151 / 6 5 4 18 2 12 2 2 3 13 12 12 12 12 12 12 13 12 17 13 16 15 12 12 Figure 8-4-2/2.
41388601TH Rev.2 152 / No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Q’ty /Unit 1 1 1 1 1 1 4 1 1 4 27 18 4 2 1 3 1 Parts No. 41481301 41481701 41488401 41529101 41515701 41503001 41502601 415158.
41388601TH Rev.2 153 / A B C D E A B C D E 2 3 3 1 3 3 3 3 3 3 3 3 3 3 3 4 4 4 4 4 4 4 4 4 3 3 Figure 8-5.
41388601TH Rev.2 154 / Table 8-5 No. 1 2 3 4 Q’ty /Unit 1 1 1 2 21 9 Parts No. 41178201 41178203 41178207 4PB4043-4718P001 4PB4083-2500P008 4PB4013-3100P006 Remarks ODA OEL APS Name Duplex Assy Dupl.
41388601TH Rev.2 155 / 20 24 25 1 7 7 7 7 9 23 22 21 9 19 Figure 8-6-1/2.
41388601TH Rev.2 156 / Figure 8-6-2/2 4 6 3 12 12 12 12 12 12 17 13 16 15 18 12 6 5 2 12 2 2 12 12 * * * * * * * * * * * These parts are not attached to the lowest tray .
41388601TH Rev.2 157 / 157 No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Q’ty /Unit 1 3 1 1 1 1 4 1 4 27 18 4 2 1 3 1 1 1 1 1 1 1 1 Parts No.
Ein wichtiger Punkt beim Kauf des Geräts Sony C9000 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Sony C9000 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Sony C9000 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Sony C9000 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Sony C9000 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Sony C9000 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Sony C9000 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Sony C9000. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Sony C9000 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
