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AXIS Q1932–E PT Mount Thermal Network Camera User Manual.
About this document This manual is intended for administrators and users of the AXIS Q1932–E PT Mount Network Camera, and is applicable to rmware 5.55 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product.
Safety This product complies with IEC/EN/UL 60950-1 and IEC/EN/UL 60950-22, Safety of Information T echnology Equipment. The product shall be grounded either through a shielded network cable (STP) or other appropriate method.
AXIS Q1932–E PT Mount Ther mal Network Camera T able of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AXIS Q1932–E PT Mount Ther mal Network Camera T able of Contents Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 P erformance Considerations . . . . . . . . . . . . . . . . . . . .
AXIS Q1932–E PT Mount Ther mal Network Camera Hardware Overview Hardware Overview NO NO NO TICE TICE TICE Never remove both the sunshield and the PT Mount bracket.
AXIS Q1932–E PT Mount Ther mal Network Camera Hardware Overview P ower Connector 2-pin terminal block for power input. Use a Safety Extra Low V oltage (SEL V) compliant limited power source (LPS) with either a rated output power limited to ≤ 1 00 W or a rated output current limited to ≤ 5 A.
AXIS Q1932–E PT Mount Ther mal Network Camera Access the Product Access the Product To install the Axis product, refer to the Installation Guide supplied with the product.
AXIS Q1932–E PT Mount Ther mal Network Camera Access the Product The default administrator user name root is permanent and cannot be deleted. If the password for root is lost, the product must be reset to the factory default settings. See Reset to Factory Default Settings on page 47 .
AXIS Q1932–E PT Mount Ther mal Network Camera Access the Product 5. Select the desired action and congure the other settings as required. For more information about action rules, see Events on page 3 1 . To show the manual trigger buttons in the Live View page: 1.
AXIS Q1932–E PT Mount Ther mal Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.
AXIS Q1932–E PT Mount Ther mal Network Camera Media Streams The AMC Control P anel can be used to congure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured.
AXIS Q1932–E PT Mount Ther mal Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.
AXIS Q1932–E PT Mount Ther mal Network Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.
AXIS Q1932–E PT Mount Ther mal Network Camera Video Video It is possible to congure the following video features in your Axis product: • Video stream. See page 15 . • Stream proles. See page 16 . • Camera settings. See page 17 . • Overlay image.
AXIS Q1932–E PT Mount Ther mal Network Camera Video • Overlay settings . See Overlay on page 17 . Click Save to apply the new settings. H.264 H.264, also known as MPEG-4 P art 1 0/A VC, is a video compression standard that provides high quality video streams at low bit rates.
AXIS Q1932–E PT Mount Ther mal Network Camera Video To select a default stream prole for the Live View page, go to Setup > Live View Cong . Camera Settings The Video > Camera Settings page provides access to advanced image settings for the Axis product.
AXIS Q1932–E PT Mount Ther mal Network Camera Video Overlay Image An overlay image is a static image superimposed over the video stream. The image, for example a company logo, is used to provide extra information or to mask a part of the image.
AXIS Q1932–E PT Mount Ther mal Network Camera Video 2. Under Overlay Settings , select Include text . 3. Enter the modier #D and, optionally , additional text which will be displayed also when the action rule is not active. Create the action rule: 1.
AXIS Q1932–E PT Mount Ther mal Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page.
AXIS Q1932–E PT Mount Ther mal Network Camera Configure the Live View Page User Dened Links To display user-dened links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When dening a web link do not remove the 'http://' from the URL address.
AXIS Q1932–E PT Mount Ther mal Network Camera PTZ (Pan T ilt Zoom) PTZ (Pan T ilt Zoom) Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic position.
AXIS Q1932–E PT Mount Ther mal Network Camera PTZ (Pan T ilt Zoom) Advanced Device Settings The Device Settings window displays driver specic settings.
AXIS Q1932–E PT Mount Ther mal Network Camera PTZ (Pan T ilt Zoom) 4. Viewer — Multiple viewers must wait for their turn. The viewer has 60 seconds PTZ control before control is passed on to the next viewer in queue. Note • The administrator can enable and disable PTZ controls for selected users.
AXIS Q1932–E PT Mount Ther mal Network Camera Detectors Detectors Shock Detection Enable Shock Detection from the Detectors menu. Shock detection is used, for example, to generate an alarm if the product is hit by an object. Use the Shock sensitivity slider to adjust the sensitivity level at which the product should send an alarm upon being hit.
AXIS Q1932–E PT Mount Ther mal Network Camera Detectors P arameter Object Size History Sensitivity High level (1 00%) Only very large objects trigger motion detection. An object that appears in the window triggers motion detection for a long time before it is considered as non-moving.
AXIS Q1932–E PT Mount Ther mal Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting.
AXIS Q1932–E PT Mount Ther mal Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . AXIS Cross Line Detection The application AXIS Cross Line Detection is included in this product.
AXIS Q1932–E PT Mount Ther mal Network Camera Applications 4. Click and drag the line to the desired position in the image. 5. Click Toggle to change the direction that the cross line will monitor . The direction is represented by a blue arrow . Objects crossing the line, in the direction of the arrow , will trigger the alarm or event.
AXIS Q1932–E PT Mount Ther mal Network Camera Applications 4. T o add an exclude area click Add Exclude . Note Enabling Visual conrmation may introduce video latency . 5. Click the Visual Conrmation box and check that the area of interest polygon turns red when objects enter the area.
AXIS Q1932–E PT Mount Ther mal Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected.
AXIS Q1932–E PT Mount Ther mal Network Camera Events 3. Select a recipient Type . 4. Enter the information needed for the recipient type. 5. Click Test to test the connection to the recipient.
AXIS Q1932–E PT Mount Ther mal Network Camera Events 3. Click OK . To use the recurrence in an action rule, rst select Time from the T rigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list.
AXIS Q1932–E PT Mount Ther mal Network Camera Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 34 . • To set up action rules, see page 3 1 .
AXIS Q1932–E PT Mount Ther mal Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. To switch languages, go to Setup > Languages and rst upload the new language le.
AXIS Q1932–E PT Mount Ther mal Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords.
AXIS Q1932–E PT Mount Ther mal Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups.
AXIS Q1932–E PT Mount Ther mal Network Camera System Options To install a self-signed certicate: 1. Go to Setup > System Options > Security > Certicates . 2. Click Create self-signed certicate and provide the requested information.
AXIS Q1932–E PT Mount Ther mal Network Camera System Options IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP . The IPv4 settings are congured under System Options > Network > T CP/IP > Basic .
AXIS Q1932–E PT Mount Ther mal Network Camera System Options 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar .
AXIS Q1932–E PT Mount Ther mal Network Camera System Options NTP Conguration NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are congured under System Options > Network > T CP/IP > Advanced .
AXIS Q1932–E PT Mount Ther mal Network Camera System Options Use manually selected NA T router - Select this option to manually select a NAT router and enter the IP address for the router in the eld. If no router is specied, the product automatically searches for NAT routers on your network.
AXIS Q1932–E PT Mount Ther mal Network Camera System Options To enable and congure SNMP in the Axis product, go to the System Options > Network > SNMP page.
AXIS Q1932–E PT Mount Ther mal Network Camera System Options Storage SD Card NO NO NO TICE TICE TICE To prevent corruption of recordings, the SD card should always be unmounted before it is ejected. Note For SD card recommendations see www .axis.com Supports microSD cards with up to 64 GB of storage.
AXIS Q1932–E PT Mount Ther mal Network Camera System Options 1. Insert the SD card in the SD card slot. 2. Open the Axis product’s webpages and go to Setup > System Options > Storage . 3. Click SD Card . 4. Click Format and select the desired le system.
AXIS Q1932–E PT Mount Ther mal Network Camera System Options Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings. Note A restart clears all entries in the Server Report.
AXIS Q1932–E PT Mount Ther mal Network Camera System Options Connection List - Lists all clients that are currently accessing media streams. Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.
AXIS Q1932–E PT Mount Ther mal Network Camera System Options 4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.
AXIS Q1932–E PT Mount Ther mal Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version.
AXIS Q1932–E PT Mount Ther mal Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .
AXIS Q1932–E PT Mount Ther mal Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls.
AXIS Q1932–E PT Mount Ther mal Network Camera Troubleshooting Video cannot be recorded Check that the SD card is not write protected (that is, read only). SD card cannot be mounted Reformat the SD card and then click Mount. NO NO NO TICE TICE TICE Formatting the card will remove all content, including all recordings, from the SD card.
AXIS Q1932–E PT Mount Ther mal Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Model AXIS Q1932–E PT Mount Image sensor Uncooled Micro bolometer 640x480 pixels, pixel pitch 17 µm Lens 1 0 mm: f 1.
AXIS Q1932–E PT Mount Ther mal Network Camera T echnical Specifications Function/group Item Specications Security P assword protection, IP address ltering, HTTPS encryption, IEEE 802.
AXIS Q1932–E PT Mount Ther mal Network Camera T echnical Specifications Function/group Item Specications IEC/EN/UL 60950-1, IEC/EN/UL 60950-22 EN 5058 1 (RoHS) IEC 60529 IP66 NEMA 250 Type 4X IEC 60068-2-1, IEC 60068-2-2, IEC 60068-2-6 Class 4M4, IEC 60068-2-27, IEC 60068-2-52, IEC 60 72 1-3-4 Class 4K3 Weight 1 0 mm: 1800 g (4.
AXIS Q1932–E PT Mount Ther mal Network Camera T echnical Specifications RS485/422 Connector Two 2-pin terminal blocks for RS485/RS422 serial interface.
User Manual V er . M3.3 AXIS Q1932–E PT Mount Thermal Network Camera Date: August 20 14 © Axis Communications AB, 20 14 P art No. 59 150.
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