Benutzeranleitung / Produktwartung ST31000640FC des Produzenten Seagate
Zur Seite of 84
Prod uct Ma nu al Barracuda ES.2 FC 10049 8209 Rev . B June 20 08 ST31 00 0640 FC.
Copyri ght © 200 8 Seagat e T echnology LL C. All r ight s reserved . Printed in U.S. A. Pub lication nu mber: 100 49820 9, Rev . B, June 2008 Sea gate, Sea gate T echnolog y and the W ave logo are registe red trade marks of S eagate T echno logy LL C in the United S tates an d/or othe r countri es.
Barr acuda ES.2 FC Prod uct Manual , Rev. B i.
ii Barr acuda ES.2 F C Produ ct Manual, Rev. B.
Barr acuda ES.2 FC Prod uct Manual , Rev. B i Cont ent s 1.0 S cope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2.0 S tandards, co mpliance an d refere nce document s .
ii Barr acuda ES.2 F C Produ ct Manual, Rev. B 6.0 P hysical/ electrical sp ecificati ons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 6.1 A C power re quirements . . . . . . . . . . . . . . . . . .
Barr acuda ES.2 FC Prod uct Manual , Rev. B iii 9.5.3 E lectrical description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 9.5.4 P in description s . . . . . . . . . . . . . . . . . . . . . . . . . . . .
iv Barr acuda ES.2 F C Produ ct Manual, Rev. B.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 1 1.0 S cope This ma nual de scribes Sea gate T echnolog y ® LL C, Barra cuda ES.2 F C (F ibre Channel ) disc dr ives. Barr acuda ES.2 F C drives sup port the Fi bre Chan nel Arbitr ated Lo op and SCSI Fi bre Chan nel Protoco l speci- ficat ions to the extent descr ibed in this m anual.
2 Barr acuda ES.2 F C Produ ct Manual, Rev. B.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 3 2.0 S t andards, compliance and ref erence docu ment s The dr ive has been d evelope d as a system p eriphe ral to the hig hest st and ards of desig n and constru ction.
4 Barr acuda ES.2 F C Produ ct Manual, Rev. B 2.2 C omp liance 2.2.1 Elect roma gn etic com plia nce Seag ate uses an i ndepend ent lab oratory to confirm comp liance w ith the di rectives/st and ards for C E Ma rking and C-T ick Marking. The drive was tested in a r epresent ative system for typical a pplications.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 5 2.3 Ref eren ce doc ume nt s SCSI Commands R eferen ce Ma nual Seag ate par t number: 1002 93068 Fibre Channe l Interf ace Manual Seag ate par t number: 1002 93070 ANSI Fibre C hannel D ocument s X3.23 0-1994 FC Ph ysical and Signaling Int erface (FC-P H) X3.
6 Barr acuda ES.2 F C Produ ct Manual, Rev. B.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 7 3.0 General d escription Barr acuda E S.2 FC drives provid e hig h perfor mance, hi gh cap acity data st orage for a variety of sys tems includ ing engi neering wo rkstations, n etwork ser vers, mainfra mes, and super compu ters.
8 Barr acuda ES.2 F C Produ ct Manual, Rev. B 3. 1 St and ar d feat u re s Cheet ah NS FC driv es have the following st an dard featu res: • Perp endicula r recordi ng techn ology • 4-Gbi t Fibre .
Barr acuda ES.2 FC Prod uct Manual , Rev. B 9 3.3 P er form an ce • Prog rammable multi- segme ntable cach e buf fer • 800 Mb ytes/sec maximum inst antan eous dat a tra nsfers • 7,200 R PM spi ndle.
10 Barr acuda ES.2 F C Produ ct Manual, Rev. B change the capacity it is currently for matted to have. A numb er in the number of blocks field that is less than the ma ximum number o f LBAs changes the total drive cap acity to the value in the block d escriptor nu mber of blocks field.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 11 4.0 Performance cha racteristics This secti on provid es det ailed i nformation concerni ng perfor mance-re lated ch aracteristi cs and featu res of Bar - racuda ES.
12 Barr acuda ES.2 F C Produ ct Manual, Rev. B 4.2.3 Ge neral perf orma nce cha racter istics 4.3 St art/ stop time The drive acce pt s the commands listed in the F ibre Channel Interface Man ual less than 3 seconds af ter DC pow er has been applied .
Barr acuda ES.2 FC Prod uct Manual , Rev. B 13 All defa ult cach e and pre fetch m ode pa rameter values (Mod e Page 08h) for sta ndard OEM ve rsions o f this driv e family are given in S ection 9.3. 2 4.5 Cach e o pera tion Note. Refer to the Fibre Ch anne l Interface Manual f or m ore det ail conce rning the cach e bit s.
14 Barr acuda ES.2 F C Produ ct Manual, Rev. B If w rite caching i s enable d (WCE =1), then the d rive may re turn Good st atus on a w rite com mand af ter the dat a has been tr ansferred into the cach e, but before the data ha s been writt en to the m edium.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 15 5.0 Reliabi lity specifi cations The follow ing reliab ility specificat ions assume correct hos t and driv e ope ration al int erface, inclu ding all inter - face timi ngs, power supply volt ages, environ mental requir ements and dri ve mounting constraint s.
16 Barr acuda ES.2 F C Produ ct Manual, Rev. B 5.1.3 Seek errors A seek err or is defined as a failure of the dri ve to pos ition the heads to the addresse d track. Aft er dete cting an initia l seek error , the driv e automati call y perf orms an error recovery process.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 17 The Pass-thro ugh st ate is disabled while the drive perfo rms se lf t est of the FC interfa ce. The control line for an externa l por t byp ass circui t rema ins in the Enabl e B ypass state w hile self test is runni ng.
18 Barr acuda ES.2 F C Produ ct Manual, Rev. B Re po rti ng co ntr ol Reporti ng is controlled by th e MRIE bits in the Info rma tional Excep tions Con trol mode p age (1C h). Subj ect to the repo rting me thod, the fi rmware wi ll issue to the ho st an 01- 5Dxx sense code.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 19 be use d to set this trip point. T he defaul t value for th is drive is 68°C, however , you can set it to any value in the range of 0 to 68°C . If you specify a tem perature greater than 6 8°C in this field , the temperatu re is rounded down to 68 °C.
20 Barr acuda ES.2 F C Produ ct Manual, Rev. B A Drive Not Ready condition is rep orted by the drive under the f ollowi ng conditions: • Motor will not spin • Motor will not lock to speed • Serv.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 21 The dr ive will report the failur e condition an d LBA (if ap plicable) in the Self-test Results Log p arameter . The Sense key , ASC, A SCQ, and FRU are used to repor t the fa ilure condi tion. 5.2.6.2. 5 Ab ort There are severa l ways to ab ort a di agnostic.
22 Barr acuda ES.2 F C Produ ct Manual, Rev. B.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 23 6.0 Physi cal/electrical spe cifications This secti on pro vides infor mation re lating to the physical and electrica l chara cteristics o f the driv e. 6.1 AC po wer re qu ir em ent s None. 6.2 DC po wer re qu ir em ent s The volta ge and current r equir ements for a s ingle d rive a re show n below .
24 Barr acuda ES.2 F C Produ ct Manual, Rev. B three- quar ters to maximum track. General DC p ower requir ement not es. 1. Minimum current loading for each s upply voltag e is not l ess than 1. 2% of the ma ximum operating current shown. 2. The +5V and +12V supplies shoul d employ sep arate gro und retur ns.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 25 6. 2.3 Current pr ofile s The +12V and + 5V current p rofiles f or th e ST3100064 0FC m odel is sh own belo w . Not e: All times and currents are typical. See T able 2 for maximum current requirements. Figure 1.
26 Barr acuda ES.2 F C Produ ct Manual, Rev. B 6. 3 Po wer di ssipatio n T ypical power dissip ation under idle co nditions in 4 Gbit o perati on is 9. 16 watts (31 .26 BT Us per hour). T o obta in operating powe r for typical rando m read opera tions, re fer to the following I/O ra te curve (s ee Figure 2).
Barr acuda ES.2 FC Prod uct Manual , Rev. B 27 6.4 Enviro nmental limi t s T emper ature and hum idity values exp erienced by the dr iv e must be such t hat condensation does not occur on any dr ive p art. A ltitude a nd atmosp heric p ressure sp ecificati ons are reference d to a stand ard day at 58.
28 Barr acuda ES.2 F C Produ ct Manual, Rev. B 6.4.3 Effecti ve altitu de (sea level) a. Operati ng –200 to +1 0,000 feet ( –61 to +3,04 8 me ters) b.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 29 Drives packa ged in single or multip acks with a gross weight of 20 pounds (8.95 kg) or less by Seagate for genera l fre ight shi pment sha ll wi thstand a drop test fr om 4 8 inch es (1,070 mm) against a concre te f loor or equival ent.
30 Barr acuda ES.2 F C Produ ct Manual, Rev. B Users shoul d use cau tion expo sing any el ectronic comp onent s to uncon trolled chemical p ollut ants and corro- sive chemi cals as el ectroni c dr ive com ponen t reliab i lity can be af fecte d by th e inst all ation environment.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 31 6. 5 M echa ni cal s peci fic ati ons Refer to Figur e 4 for de ta iled physica l dimen sions. See S ection 8.4, “ Drive m ountin g.” Fig ur e 4. M ount ing co nfi gur at ion dim ensi on s Heigh t (max): 1.
32 Barr acuda ES.2 F C Produ ct Manual, Rev. B.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 33 7.0 Defect and error management Seag ate continues to use innovative techno logies to ma nage defect s and erro rs. These tech nologie s are designed to incre ase data integr ity , per form drive se lf-m aintenance, an d validat e pro per dri ve opera tion.
34 Barr acuda ES.2 F C Produ ct Manual, Rev. B The drive firmware error recove ry algor ithms consist s of 1 1 level s for read reco veries and five levels for writ e. Each level may consist of m ultiple steps, where a step is defined as a re covery function involving a sin gle re- read or re- write a ttempt.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 35 7. 3 FC -AL syst em e rr ors Inform ation o n the rep orting of operat ional er rors or fault s across the interf ace is give n in th e Fib re Channel Interfa ce Man ual . The FC P Response returns infor mation to the h ost abou t numerou s kinds of errors o r fault s.
36 Barr acuda ES.2 F C Produ ct Manual, Rev. B 7.6 De ferr ed A uto-Rea ll ocat ion Deferred Aut o-Realloc ation (DAR) simplifies reallocation al g orithms at the system leve l by allowing the drive to reall ocate un readabl e location s on a subse quent write com mand.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 37 8.0 Inst allation Barr acud a ES.2 F C disc driv e inst all at ion is a plug- and- pl ay pr ocess. T here are no jumpe rs, swit ches, o r termi- nators on th e drive. Sim ply plug the dri ve into the host’ s 40-pin Fi bre Channe l backp anel connector (F C- SCA) — no cables ar e requi red.
38 Barr acuda ES.2 F C Produ ct Manual, Rev. B If forced air is nece ssary , possi ble air- flow p atterns are shown in F igure 5. The air- flow p atterns are creat ed by fans eithe r forcing or drawing air a s shown in the illu str ations.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 39 8.5 G ro undi ng Signal grou nd (PCB A) and H DA groun d are conn ected toget her in the dr ive an d cannot be separa ted b y the user . The equi pment in which the drive is moun ted is connected di rectly to the HDA and PCBA with no elect ri- cally isolating shock mounts .
40 Barr acuda ES.2 F C Produ ct Manual, Rev. B.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 41 9.0 Interface requ irement s This sect ion p ar tial ly de scribes the inter face requ irem e nts as implem ented on Barra cuda ES.2 FC drives. Addi - tion al informatio n is pro vided in the Fibre C hannel I nterf ace Manual (p art numbe r 1002930 70).
42 Barr acuda ES.2 F C Produ ct Manual, Rev. B 9.1. 2 Fib re Cha nnel t as k ma nagem ent func tion s T able 5 list s th e Fibre Chann el SCS I Fibre Chann el Prot ocol ( FC SCSI FCP ) ta sk managem ent functions su p- ported .
Barr acuda ES.2 FC Prod uct Manual , Rev. B 43 9.1.4 Fibre Ch annel port login T able 7 ide ntifies the req uired conten t of th e N_Port L ogin (PLOGI) p ay load from a n initiator .
44 Barr acuda ES.2 F C Produ ct Manual, Rev. B 9.1.5 Fibre Ch annel por t login accept T able 8 ide ntifies the N_Port L ogin access p ayload values. 9.1.6 Fibre Ch annel Pro cess Lo gin T able 9 li sts the proce ss login payl oad da ta. XX Indicates fields that are not used.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 45 9.1.7 Fibre Ch annel Pro cess Lo gin A ccept T able 10 li sts B arracuda ES.2 FC process log in accept payload d at a. 9.1.8 Fibre Ch annel fabr ic login T able 1 1 lists the fabric lo gin p ayload fro m the dri ve.
46 Barr acuda ES.2 F C Produ ct Manual, Rev. B 9.1.9 Fibre Ch annel fa bric ac cept lo gin T able 12 li sts the req uired conten t of th e Fabric Lo gin Accept ( ACC) payload from the fa bric.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 47 9.1.10 Fibr e Chann el Ar bitrat ed Loop o ption s T able 13 li sts the FC- AL options supported b y Barra cuda ES .2 FC driv es. 9.2 Dual po rt supp or t Barr acud a ES.2 FC drives have two inde pende nt FC-A L ports.
48 Barr acuda ES.2 F C Produ ct Manual, Rev. B 9. 3 SC SI c omm and s su ppor te d T able 14 li sts th e SCSI co mmands sup porte d by Barracud a ES.2 FC drives.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 49 Y Verif y error recovery page (07h) Y C aching parameters p age (08h) Y C ontrol mode page (0Ah) Y F ibre Channel Interface Cont rol page (19h) Y Pow er .
50 Barr acuda ES.2 F C Produ ct Manual, Rev. B 32h N Search data low 33h N Set limits 34h N Prefetch 35h Y Synchronize cache 36h N Lock-unlock-cache 37h Y Read defect data 39h N Compare 3Ah N Copy and.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 51 [1] Barr acuda ES.2 FC dri ves can form at to 512, 52 0, 52 4 or 528 by tes per l ogical b lock. [2] Wa r n i n g . P ower lo ss dur ing fla sh progr amming can re sult in firmwar e corru ption. This usual ly makes the driv e inoperab le.
52 Barr acuda ES.2 F C Produ ct Manual, Rev. B 9.3.1 Inquiry dat a T able 15 list s the Inquiry co mma nd dat a that th e dr ive shoul d retur n to the initiato r p er the f ormat gi ven in the Fibre Ch anne l Interface Manual . * Copyright year (changes with actual year).
Barr acuda ES.2 FC Prod uct Manual , Rev. B 53 3. Curren t values Curren t values are volatile values being used by the drive to contro l i t s oper ation .
54 Barr acuda ES.2 F C Produ ct Manual, Rev. B T able 16: Mode Sense data saved , default and changeable values for ST31000640FC drives MODE SENSE HEADER DATA 00 be 00 10 00 00 00 08 BLOCK DESCRIPTOR .
Barr acuda ES.2 FC Prod uct Manual , Rev. B 55 9. 4 M iscel la neou s oper ati ng fe atur es a nd c ondit io ns T able 17 lists va rious f eatures an d conditio ns. A “Y” in the support colum n indica tes the featu re or con dition is support ed. An “ N” in the suppo rt co lumn indi cates the feat ure or con dition is no t supp orted.
56 Barr acuda ES.2 F C Produ ct Manual, Rev. B 9.5 FC -AL ph ysi cal inte rface Figure 6 sh ow s the location of the J1 Fib re Ch annel single co nnecti on att ach ment (F C-S CA). Fi gu re 8 pr ovides the dime nsions of the FC -SCA connecto r . Det ails of the ph ysical, electrical, an d logical chara cteristics are provide d within this secti on.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 57 9.5.2 Connector r equirem ent s The F C-AL SC A device conn ector is il lustrated i n Figure 8. Figu re 8.
58 Barr acuda ES.2 F C Produ ct Manual, Rev. B T able 19: FC-SCA p in descriptions *Short p ins in m ating backp anel connecto r . [1] This pin may be connecte d to exter nal log ic to d etect the p resence of the drive. The drive connect s this pin to the comm on ground .
Barr acuda ES.2 FC Prod uct Manual , Rev. B 59 9.5.6 P ower Power is supplied through the FC -SCA with support for +5 volt s and + 12 volts. A ll of the voltag e pins in the drive con nector are the sa me len gth. Four 12 volt pins provide + 12 volt power to the dr ive.
60 Barr acuda ES.2 F C Produ ct Manual, Rev. B 9.5.8 Active L ED Out The Ac tive LED Ou t signal is d riven b y the drive as indicated in T able 20. The Ac tive LED Out signal is design ed to pull do wn the cathode of an LED. The ano de is att ached to the proper +5 volt supply through an appr opriate curre nt limiti ng resistor .
Barr acuda ES.2 FC Prod uct Manual , Rev. B 61 9.5.1 1 SEL_6 thr ough S EL_0 ID l ines The S EL_6 throu gh SE L_0 ID lines determ ine dr ive ad dress, and, option ally , for an Enclosur e Servic es Inter - face. W hen th e Parall el E SI line is high, the en cl osure backp ane l must pr ovide add ress info rma tion on th e SEL line.
62 Barr acuda ES.2 F C Produ ct Manual, Rev. B T able 22: Arbitrated loop p hysical address (AL_P A) values AL_ P A (hex) SEL I D (hex) Setting (dec) AL_P A (hex) SEL I D (hex) Setting (dec) AL_P A (h.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 63 9.5.12 Dev ice cont rol codes The dr ive input s a Device Con trol Cod e on the DEV _CTRL_COD E lines at power up to de termine the li nk rate on the Fi bre Channe l port s. Both por ts run at the sam e rat e.
64 Barr acuda ES.2 F C Produ ct Manual, Rev. B 9.6.2 LED driver signals Fault and Active LED signal s are located in the FC-SC A connector (J1) . See T able 25 for the outpu t character- istics of the L ED drive signals. 9.6. 3 FC Di ff er ent ial outpu t The ser ial o utput signal vol tage char acterist ics are provided in T able 26.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 65 Figure 1 1 provide s the dat a valid eye diagram for typical and minimum requirem ent s to recover da ta at the speci fied inte rface err or rate.
66 Barr acuda ES.2 F C Produ ct Manual, Rev. B.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 67 10.0 Seagate T echnology suppo rt service s Inter net For info rma tion regardin g Seagate pr oducts and services, vi sit www .sea gate.com . Worl dwide sup port is availa ble 24 hour s daily by email fo r your que stions.
68 Barr acuda ES.2 F C Produ ct Manual, Rev. B Custo mer Se rvice Op eration s W arranty Ser vice Seag ate of fer s worldw ide custom er supp ort for Seagate pro duct s. Se agate distr ibutor s, OEMs and other di rect customer s should cont act their Sea gate Customer S ervice Operati ons (CSO) repr esent ative for warra nty- related issu es.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 69 Index Numerics 12 volt pin s 59 3rd pa rty reserve command 5 1 5 volt pins 59 A Abor t Sequence (A BTS) 4 1 abort t ask set function 42 AC coup ling 58 A.
70 Barr acuda ES.2 F C Produ ct Manual, Rev. B D DAR 36 data block size modifi ng the 9 data he ads read/wr ite 11 data ra te inte rnal 11 data tr ansfer rate 12 data valid e ye 65 Date code page comm.
Barr acuda ES.2 FC Prod uct Manual , Rev. B 71 corrup tion 51 Firmw are do wnload o ption co mmand 50 Firmw are nu mbers pag e command 48 flawe d sector re allocation 8 FLOGI received on Port A 45 rec.
72 Barr acuda ES.2 F C Produ ct Manual, Rev. B Queue ta gging 55 Reporti ng actual r etry count 55 Segm ented caching 55 SMP = 1 in Mode Select comm and 55 Synchr onized (l ocked) spind le operati on .
Barr acuda ES.2 FC Prod uct Manual , Rev. B 73 prefetch /multi - segme nted cache control 12 prevent ive main tenanc e 15 priv ate loop FC-A L optio ns 47 Proc Assc 43 Process A ccept (ACC) 45 Process.
74 Barr acuda ES.2 F C Produ ct Manual, Rev. B SMP = 1 in Mode Select comm and 55 SO 43 , 46 spindl e brake 8 Stacked connection r eq. 4 3 , 46 standar ds 3 Star t unit/stop uni t comm and 49 start/st.
.
Seag ate T echnolog y LLC 920 D isc Drive , Scott s V alley, Californ ia 95066- 4544, U SA Public ation N umber: 1 00498209, Rev . B, Printed i n USA.
Ein wichtiger Punkt beim Kauf des Geräts Seagate ST31000640FC (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Seagate ST31000640FC noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Seagate ST31000640FC - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Seagate ST31000640FC reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Seagate ST31000640FC erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Seagate ST31000640FC besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Seagate ST31000640FC verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Seagate ST31000640FC. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Seagate ST31000640FC gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
