Benutzeranleitung / Produktwartung 15-601124 des Produzenten Avaya
Zur Seite of 64
15-601124 Issue 05a - (16 July 2009) 4610/5610 Phone User Guide IP Office.
4610/5610 Phone Page 2 15-601124 Issue 05a (16 July 2009) IP Office © 2009 AVAYA All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc.
4610/5610 Phone Page 3 15-601124 Issue 05a (16 July 2009) IP Office Contents Contents The Telephone 1. ..................................................................... 9 1.1 Call Appearance Keys ...................................................
.
4610/5610 Phone Page 5 15-601124 Issue 05a (16 July 2009) IP Office The Telephone Chapter 1..
.
4610/5610 Phone Page 7 15-601124 Issue 05a (16 July 2009) IP Office The Telephone: 1. The Telephone This guide covers the use of the 4610 and 5610 phones on IP Office. These phones are physically similar, however the 5610 is only supported on the IP Office whereas the 4610 is supported on a range of Avaya phone systems.
4610/5610 Phone Page 8 15-601124 Issue 05a (16 July 2009) IP Office Turns off the active speaker, handset, or headset microphone to prevent the other person from hearing you. The associated LED lights steadily when the handset or headset is muted. 10.
4610/5610 Phone Page 9 15-601124 Issue 05a (16 July 2009) IP Office The Telephone: 1.1 Call Appearance Keys Normally, the first page of the main call handling screen contains three keys set as 'call appearance' keys. These are allocated to you by your system administrator and are indicated as a=, b= and c=.
4610/5610 Phone Page 10 15-601124 Issue 05a (16 July 2009) IP Office 1.2 Call Appearance Key Icons The icons displayed against the Call Appearance/Feature keys allow you to determine the status (for example, on HOLD) of each call. Icons also indicate whether a feature has been activated for a particular button.
4610/5610 Phone Page 11 15-601124 Issue 05a (16 July 2009) IP Office The Telephone: System Features 1.4 Logging On Your administrator has created your initial configuration so that you will be automatically logged on to your home extension.
4610/5610 Phone Page 12 15-601124 Issue 05a (16 July 2009) IP Office 1.6 No User The NoUser configuration will be used for extensions where the home user is not currently logged on, for example: · Th.
4610/5610 Phone Page 13 15-601124 Issue 05a (16 July 2009) IP Office Basic Call Handling Features Chapter 2..
4610/5610 Phone Page 14 15-601124 Issue 05a (16 July 2009) IP Office 2. Basic Call Handling Features 2.1 Answering a Call When a call arrives at your phone, you may hear a ringing tone and a blinking bell icon ( ) icon appears against the associated call appearance key.
4610/5610 Phone Page 15 15-601124 Issue 05a (16 July 2009) IP Office Basic Call Handling Features: Answering a Call 2.2 Making a Call You can make calls from the phone using a variety of methods as follows: To manually make a call: 1. Dial the required number on the key pad.
4610/5610 Phone Page 16 15-601124 Issue 05a (16 July 2009) IP Office 2.4 Headset Working When a headset is to be used on your phone, it must be plugged in to the headset socket on the base of the phone. To activate the headset and switch off the handset, press HEADSET .
4610/5610 Phone Page 17 15-601124 Issue 05a (16 July 2009) IP Office Basic Call Handling Features: Headset Working 2.5 Speakerphone The built-in two-way speakerphone allows you to make and answer calls without lifting your handset. Speakerphones may not operate satisfactorily in every environment; such as in noisy locations.
4610/5610 Phone Page 18 15-601124 Issue 05a (16 July 2009) IP Office 2.6 Speed Dial The Speed Dial feature allows you to have the phone automatically dial calls to phone numbers stored in your personal directory. See Dialling a Speed Dial Number . To make a call to a personal directory entry using the Speed Dial feature: 1.
4610/5610 Phone Page 19 15-601124 Issue 05a (16 July 2009) IP Office Basic Call Handling Features: Redial 2.8 Mute During an active call, the Mute feature prevents the party with whom you are speaking from hearing you.
4610/5610 Phone Page 20 15-601124 Issue 05a (16 July 2009) IP Office 2.10 Transfer This feature allows you to transfer a call from your phone to another extension or outside number. 1. With a call in progress, press TRANSFER . 2. When you hear dial tone, dial the number to which the call is to be transferred.
4610/5610 Phone Page 21 15-601124 Issue 05a (16 July 2009) IP Office Basic Call Handling Features: Transfer 2.11 Conference The Conference feature allows you to conference other parties (including yourself) into a call. Notes · The number of parties allowed in a conference is controlled by your phone system.
.
4610/5610 Phone Page 23 15-601124 Issue 05a (16 July 2009) IP Office Using Speed Dials Chapter 3..
4610/5610 Phone Page 24 15-601124 Issue 05a (16 July 2009) IP Office 3. Using Speed Dials 3.1 Overview of Speed Dials The phone can store up to 48 personal speed dials. Press SpDial , to display a screen similar to the following: · The speed dials are sorted alphabetically.
4610/5610 Phone Page 25 15-601124 Issue 05a (16 July 2009) IP Office Using Speed Dials: Overview of Speed Dials 3.2 Dialling a Speed Dial Number You can use the speed dial directory to make a call with the handset on hook or off hook. To dial a speed dial number: 1.
4610/5610 Phone Page 26 15-601124 Issue 05a (16 July 2009) IP Office 3.6 Adding a New Speed Dial To add a new speed dial: 1. Press SpDial and then press Add . If a message stating that the speed dial list is full appears, you must first delete an existing entry before adding a new entry.
4610/5610 Phone Page 27 15-601124 Issue 05a (16 July 2009) IP Office Using Speed Dials: Adding a New Speed Dial 7. As you enter Number characters you can use other controls: · Moves the cursor right one character. · Moves the cursor left one character · Clear: Delete the whole name.
.
4610/5610 Phone Page 29 15-601124 Issue 05a (16 July 2009) IP Office Using the Call Log Chapter 4..
4610/5610 Phone Page 30 15-601124 Issue 05a (16 July 2009) IP Office 4. Using the Call Log 4.1 Overview of the Call Log The phone maintains a call log. To access, press Log . The call logs keeps logs of missed calls, outgoing calls made and incoming calls answered.
4610/5610 Phone Page 31 15-601124 Issue 05a (16 July 2009) IP Office Using the Call Log: Overview of the Call Log 4.2 Accessing the Call Logs To access the call logs: 1. Press Log . 2. The call log always opens in the Missed calls log. · Missed: The log of calls that rang your extension but were not answered.
4610/5610 Phone Page 32 15-601124 Issue 05a (16 July 2009) IP Office 4.5 Turning a Log Entry into a Speed Dial To turn a log entry into a speed dial: 1. Locate the log entry in which you are interested from Missed , InAns or Outgo . 2. Press or adjacent to the entry.
4610/5610 Phone Page 33 15-601124 Issue 05a (16 July 2009) IP Office Using Visual Voice Chapter 5..
4610/5610 Phone Page 34 15-601124 Issue 05a (16 July 2009) IP Office 5. Using Visual Voice 5.1 Overview of Visual Voice Visual Voice gives you access to your mailbox using softkeys and, by using the associated feature keys, a more user- friendly option control.
4610/5610 Phone Page 35 15-601124 Issue 05a (16 July 2009) IP Office Using Visual Voice: Overview of Visual Voice 5.2 Listen to Voicemails To listen to your Voicemails or your Group Voicemails: 1. Press Voice . 2. Press Listen (for your messages) or <group name> (for your hunt group messages),for example, Sales (25).
4610/5610 Phone Page 36 15-601124 Issue 05a (16 July 2009) IP Office 5.3 Send a Voicemail To send a message to another person or Group: 1. Press Voice. 2. Press Message and dial the extension of the person or Group. 3. Press Message again. The soft-key Record is displayed.
4610/5610 Phone Page 37 15-601124 Issue 05a (16 July 2009) IP Office Using Visual Voice: Voicemail Transfer 5.5 Changing Your Greeting You can listen to, change and save your current greeting. Note · Visual Voice only modifies your Personal Greeting for All Calls.
4610/5610 Phone Page 38 15-601124 Issue 05a (16 July 2009) IP Office 5.7 Email Alerts The Email option is displayed if: · You have Voicemail pro installed and · Voicemail Email has been configured for you. To view or change the current email alert status: 1.
4610/5610 Phone Page 39 15-601124 Issue 05a (16 July 2009) IP Office Changing Options Chapter 6..
4610/5610 Phone Page 40 15-601124 Issue 05a (16 July 2009) IP Office 6. Changing Options 6.1 Personal Ringing The IP Office uses 'distinctive ringing' for different types of calls: · A repeated single ring for internal calls. · A repeated double ring for external calls.
4610/5610 Phone Page 41 15-601124 Issue 05a (16 July 2009) IP Office Changing Options: Viewing IP Settings 6.3 Displaying Contrast You can adjust the contrast level on the phone display. You can choose from among fifteen levels of contrast. To adjust the contrast level: 1.
4610/5610 Phone Page 42 15-601124 Issue 05a (16 July 2009) IP Office 6.5 Displaying Language Selection When the phone is first installed, it is set to display screen text in English.
4610/5610 Phone Page 43 15-601124 Issue 05a (16 July 2009) IP Office Changing Options: Phone Screen on Answer 6.7 Phone Screen on Calling This action controls the phone screen display when the phone is answered.
.
4610/5610 Phone Page 45 15-601124 Issue 05a (16 July 2009) IP Office Function Keys Chapter 7..
4610/5610 Phone Page 46 15-601124 Issue 05a (16 July 2009) IP Office 7. Function Keys 7.1 Overview of the Function Keys Both the Function Keys and Soft Keys can be used to access a range of system features. The display adjacent to the key shows the feature name.
4610/5610 Phone Page 47 15-601124 Issue 05a (16 July 2009) IP Office Function Keys: Overview of the Function Keys 7.2 Function Key Programming If any one of the keys on the telephone is programmed with an Admin or Admin 1 feature key, it allows you to program further features against other function keys.
4610/5610 Phone Page 48 15-601124 Issue 05a (16 July 2009) IP Office In addition to the above, there is a key labeled Exlp? This key enables you to change the display from the shorthand version displayed at default to a longhand version of your own. See Shorthand Programming Mode and Longhand Programming Mode respectively.
4610/5610 Phone Page 49 15-601124 Issue 05a (16 July 2009) IP Office Function Keys: Function Key Programming 7.3 Shorthand Programming Mode 1. Press Admin or Admin 1 .
4610/5610 Phone Page 50 15-601124 Issue 05a (16 July 2009) IP Office 7.4 Longhand Programming Mode 1. Press Admin or Admin 1 . 2. To switch to longhand programming mode, press Expl? . 3. Press Next until the function required is shown, then press Selct .
4610/5610 Phone Page 51 15-601124 Issue 05a (16 July 2009) IP Office System Features Chapter 8..
4610/5610 Phone Page 52 15-601124 Issue 05a (16 July 2009) IP Office 8. System Features 8.1 Introduction As well as your phones specific features, you can access a number of system features by dialling short codes. These instructions are for the system's default configuration.
4610/5610 Phone Page 53 15-601124 Issue 05a (16 July 2009) IP Office System Features: Call Forwarding 8.4 Diverting Calls You can divert your calls to another extension using Follow Me . Unlike Forward , Follow me can only be used to divert calls to another internal extension on the same IP Office.
4610/5610 Phone Page 54 15-601124 Issue 05a (16 July 2009) IP Office 8.6 Parking Calls You can park one or more calls; allowing you to make and receive other calls.
4610/5610 Phone Page 55 15-601124 Issue 05a (16 July 2009) IP Office System Features: Ring Back 8.9 Voicemail You can enable voicemail to allow callers to leave messages when you are out of the office, away from your desk or engaged on another phone call.
4610/5610 Phone Page 56 15-601124 Issue 05a (16 July 2009) IP Office 8.10 Default Feature Codes The following are the normal default short codes available to all users. Your system administrator may add additional codes for other features and for speed dials.
4610/5610 Phone Page 57 15-601124 Issue 05a (16 July 2009) IP Office Management and Troubleshooting Chapter 9..
4610/5610 Phone Page 58 15-601124 Issue 05a (16 July 2009) IP Office 9. Management and Troubleshooting 9.1 Overview This section provides helpful information for: · Testing your phone to be sure it is operating correctly. · Basic Troubleshooting; this chart provides the most common problems an end user might encounter and suggested resolutions.
4610/5610 Phone Page 59 15-601124 Issue 05a (16 July 2009) IP Office Management and Troubleshooting: Testing Your Phone 9.3 Troubleshooting Chart · Phone does not activate when connected for the firs.
.
4610/5610 Phone Page 61 15-601124 Issue 05a (16 July 2009) IP Office Index Index A answering calls 14 B bridged appearance 9 C call appearance keys 9, 10 call coverage appearance 9 call log accessing .
.
4610/5610 Phone Page 63 15-601124 Issue 05a (16 July 2009) IP Office.
4610/5610 Phone Page 64 15-601124 Issue 05a (16 July 2009) IP Office Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract.
Ein wichtiger Punkt beim Kauf des Geräts Avaya 15-601124 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Avaya 15-601124 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Avaya 15-601124 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Avaya 15-601124 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Avaya 15-601124 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Avaya 15-601124 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Avaya 15-601124 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Avaya 15-601124. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Avaya 15-601124 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
