Benutzeranleitung / Produktwartung L335 des Produzenten Samsung
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SP-L255 SP-L305 SP-L335 SP-L355 LCD Projector Owner’s Instructions The color and the appearance may differ depending on the product, and the specificatio ns are subjec t to change without prior notice to improve the performance.
Table Of Contents MAJOR SAFETY PRECAUTIONS Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Care and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Safety Precautions .
Before Requesting Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 MORE INFORMATION Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 RS-232C Command Table . . .
Major Safety Precautions 1-1 1 Major Safety Precautions 1-1 Before You Start Icons used in this manual Using this Manual • Make yourself fully aware of the safety precautions before using this product. • If a problem occurs, refer to the 'Troubleshooting' section.
1-2 Major Safety Precautions 1-2 Care and Maintenance Cleaning the Surface and the Lens Cleaning Inside the Pr ojector Clean the pr ojector using a so ft dry cloth. • Avoid cleaning the product with a flammable substance su ch as benzene or thinner.
Major Safety Precautions 1-3 1-3 Safety Precautions Icons used for safety precautions Meaning of Signs Power Related The following images are for your reference and may differ depending on models and coun tries.
1-3 Major Safety Precautions Caution Installation Related Warning When unplugging the powe r plug from the wall outlet, make su re to hold the power plug by the plug and not by the co rd. • Failing to do so may result in electric shock or fire. Do not turn the prod uct on or off by plug- ging or unpluggi ng the power p lug.
Major Safety Precautions 1-3 Caution Usage Related Take care not to block the vent with a tabl e cloth or curtain. • Otherwise, it may result in fire due to internal overheati ng. Do not let the produ ct drop while moving it. • This may result in a problem with the product or injury.
1-3 Major Safety Precautions Caution If the product generates a strange noise, a burning smell, or smoke, u nplug the power plug immediately and contact a service center.
Major Safety Precautions 1-3 To avoid burning yourself, do not touch the vents or lamp cover while operating or right after turning off the product. Do not clean the p roduct using water spra y or a wet cloth.
2-1 Installation and Connection 2 Installation and Connection 2-1 Package Contents • Unpack the product and check if all of t he contents listed below have been included. • Store the packaging box in case you need to move the product at a later date.
Installation and Connection 2-2 2-2 Installing the Projector Install the projector so that the beam from t he pro jector is perpendicular to the screen. • Place the projector so that the lens ai ms at the center of the screen. If the screen is not vertical, the picture on the screen may not appear rectan gular.
2-3 Installation and Connection 2-3 Leveling with Adjustable Feet The projector can be adjuste d to a height of up to 30 mm (about 12 °) from the reference point. Depending on the position of the proj ector, Keystone distortion of the image may appear.
Installation and Connection 2-4 2-4 Zoom and Focus Adjustment The size of your screen determines the distan ce you set your projector from the screen. If you do not install your projector at the projection distance sp ecified in the Screen Size and Projectio n Distance table in Section 2-5, you will not be able to adjust th e focus correctly.
2-5 Installation and Connection 2-5 Screen Size and Projection Distan ce A. Screen / Z. Throw Distance / Y’. Distance from Lens Center to Image Bottom Install the projector on a flat, even surfac e and level the projector using the adjust able feet to obtain op timal picture quali ty.
Installation and Connection 2-5 This projector is designed to show images optima lly on a 80 ~ 120 inches sized screen. 270 685.8 216 548.6 162 411.5 372. 3 945.7 310.2 788.0 27.0 68.6 280 711.2 224 569.0 168 426.7 386. 2 980.9 321.8 817.3 28.0 71.1 290 736.
2-6 Installation and Connection 2-6 Lamp Replacement Cautions on Lamp Replacement • The projector lamp is an expendable item. For best operating performance, replace the lamp accordin g to the usage time. You can view the lamp usage time in the In formation Display ([IN FO] button).
Installation and Connection 2-6 3. To remove the lamp, hold and then pull t he lamp handle as shown in the figure below. Install a new lamp in the reverse order of removal. Replacing and Cleaning the Filter Precautions when replacing the proje ctor filter: • The filter is located at the bottom of the projector.
2-6 Installation and Connection running water. • After washing the filte r under running water, make su re to dr y it completely. The moisture ma y cause the filter to corrode. • If dust cannot be separated from the filter or the filter is torn , it must be replaced.
Installation and Connection 2-7 2-7 Rear Side 1. PC IN port 8. PC OUT port 2. PC/DVI AUDIO IN port 9. AUDIO OUT port 3. USB port 10. [AV IN] R-AUDIO-L port 4. HDMI/DVI IN port 11. [AV IN] VIDEO port 5. LAN port 12. [AV IN] S-VIDEO port 6. Remote Control Signal Receiver 13.
2-8 Installation and Connection 2-8 Setting up the PC Environment Check the following items before connecting your PC to your projector. 1. Click the right mouse button on the Windows desktop , and then click [Properties]. The <Display Properties> dialog appears.
Installation and Connection 2-8 5. Click the [OK] button to close the window, and then click the [OK] button on the < Displ ay Properties> window to close that window. The computer may restart automatically. 6. Shut down the PC and connect it to the projector.
2-9 Installation and Connection 2-9 Supported Display Modes PC Timing (D-Sub/HDMI) FORMAT RESOLUTION HORIZONTAL FREQUENCY (KHZ) VERTICAL FREQUENCY (HZ) PIXEL FREQUENCY (MHZ) IBM 640 x 350 70Hz 31.4 69 70.086 25.175 IBM 640 x 480 60Hz 31.4 69 59.940 25.
Installation and Connection 2-9 All resolutions higher o r lower than 102 4x768 are convert ed to 1024x768 by the Sca ler chip inside the projector. If the resolution of th e signal output b y the PC matche s the rea l resolution (1024x7 68) of the projecto r, the screen quality is optimal.
2-9 Installation and Connection AV Timing (VIDEO/S-VIDEO) NTSC, NTSC 4.43, PAL, PAL60, PAL-N, PAL-M, SECAM Your projector supports the standard video formats listed a bove through its video and s-video inputs. No adju stments are necessary. EIA-861 Format5 1920 x 1080 Interlace d 60.
Installation and Connection 2-10 2-10 Connecting the Power 1. Plug the power cord i nto the power terminal on the rear si de of the projector..
2-11 Installation and Connection 2-11 Connecting with a PC 1. Connect the [PC IN] port on the rea r side of the projector to the PC video out (D-sub) port of the PC using a PC video cable.
Installation and Connection 2-12 2-12 Connecting a PC using an HDMI/DVI cable Make sure that your PC and projector are turned off. 1. Connect the [HDMI/DVI IN] terminal of the projector to the HDMI or DVI terminal of your PC using a HDMI/HDMI or HDMI/DVI cable (Not supplied).
2-13 Installation and Connection 2-13 Connecting an External Monitor You can view an image on both your projector and a sepa rate monitor at the same time. Make sure that your PC and projector are turned off. 1. Connect the [PC IN] terminal at the back of the projector to the D-Sub (PC, VGA) terminal of your PC using a D-Sub cable.
Installation and Connection 2-14 2-14 Connecting an HDMI-Compatible Device Make sure that the AV device and your projector are tu rned off. 1. Connect the [HDMI/DVI IN] terminal at the back of the proj ector to the HD MI or HDMI/DVI output terminal of the digital output device using an HDMI/DVI or HDMI/HDMI cable.
2-15 Installation and Connection 2-15 Connecting an AV device using a D-Sub cable Make sure that the AV device and your projector are tu rned off. 1. Connect the [PC IN] terminal at the ba ck of the proje ctor to the D-Sub te rminal of your AV device using a D-Sub cable.
Installation and Connection 2-16 2-16 Connecting an AV device with component output Make sure that the AV device and your projector are tu rned off. 1. Connect the [PC IN] terminal on the back of the projector to the Component terminal on your AV device using a D-Sub to Component cable (Not supp lied).
2-17 Installation and Connection 2-17 Connecting using a Video/S-Video cable Make sure that the AV device and your projector are tu rned off. 1. Connect the [VIDEO] or [S-VIDEO] terminal and the AV de vice using a Video cable (Not supplie d) or S-Video cable (Not supplied).
Installation and Connection 2-18 2-18 Connecting an External Speaker You can hear sound th rough an external speaker instead of th e internal speakers built into the projector. 1. Obtain an audio cable (Not sup plied) suitable for your external speaker.
2-19 Installation and Connection 2-19 Connecting to a Network This product can use network functions. Refer to the follow ing Network connection method. 2-19-1. Connecting to a Dy namic IP (DHCP) Network You can atta ch the projector to your netw ork through a modem that uses D HCP (Dynamic Host Confi guration Protocol).
Installation and Connection 2-19 2-19-2. Connecting to a Static IP Network You can attach the proje ctor to a n etwork t hat uses a Static IP address, which corresp o nds to using a dedicate d lease line.
2-20 Installation and Connection 2-20 Kensington Lock The Kensington Lock slot allows you to lock yo ur projector, pr ovidi ng a sense of security when you use it in a public place.
Using 3-1 3U s i n g 3-1 Product Features 1. An optical engine adopting new LCD technology • 1024 x 768 resolution. • 3P-LCD panel. • SP-L255 : Provides a bright, 2500 ANSI lume n screen. SP-L305 : Provides a bright, 3000 ANSI lume n screen. SP-L335 : Provides a bright, 3300 ANSI lume n screen.
3-2 Using 3-2 Front, Upper NAME DESCRIPTION 1.Indicators - STAND BY (Blue LED) - LAMP (Blue LED) - TEMP (Red LED) Refer to the LED Indications. 2. Move / Se lect / Volume button / : Use to move or to select an item within a menu. : Use to adju st the volume.
Using 3-3 3-3 Remote Control Using your projector with another remote control devi ce nearby may result in im proper functioning due to remote control code (frequency) interference.
3-3 Using POWER ( ) Button Use this button for turning the product on and off. QUICK Button Use to return to the last menu used quickly. P.MODE Button Use to select Picture Mode. AUTO Button Automatically adjust the screen. (Only enabled in <PC> mode.
Using 3-3 Make sure to place your remote control on a table or desk. If you step on the remote control, you may fall and hurt yourself or damage th e remote. You can use the remote control up to a distance of about 32.8 feet (1 0 m) fro m the product.
3-4 Using 3-4 LED Indications LED Indications :Light is On :Light is Blinking :Light is Of f STAND BY LAMP TEMP STATUS If you press the [POWER] button on the re mote control or projecto r, the screen appears within 30 seconds. The projector is operating normally.
Using 3-4 Clearing Indicator Problems This Projector uses a cooling fan system to keep the unit from over heating. Operat ion of the cooling fa n may produce noise. This does not affect product performance and is part of normal operation. CLASSIFICA TION STATE MEASURES Action 1 The cooling fan system is not operating normally.
3-5 Using 3-5 Using the Screen Adjustment Menu (OSD: On Screen Display) The Screen Adjustment Menu (OSD : On Screen Display) Structure To access the Menu, press the Menu button on the produ ct or on the remote. To move in the me nu, press the arrow buttons.
Using 3-5 MENU DESCRIPTION Mode Select a screen mode to match the environment, the kind of images you are pro jecting, or select a customized mode you have creat ed based on your requirements. <Mode> • <Dynamic> : Selects the picture fo r increased definition in a bright room.
3-5 Using Digital NR If dotted lines appear in an image or the screen shakes, enabli ng Digital NR (Noise Reduction) can improve the qualit y of the picture . When the input signal is a PC Timing (D-Sub/H DMI) signal, <Digital NR> does not operate.
Using 3-5 3-5-3. Setup MENU DESCRIPTION Install To tailor the p icture to the instal lation locati on (In front of th e screen and hanging from the ceiling, behind the screen a nd hanging from the ceiling, etc,). You can invert the projected i mages vertically / horizontally.
3-5 Using Video Type If the scre en quality is abnormal as a result of the projector not identifying the input signal typ e auto- matically in <PC> or <HDMI> mode, <Vi deo Type> lets you manually set the inpu t signal. • In <PC> mode, the menu is only enabled for AV T iming (D-Sub) in put signals.
Using 3-5 3-5-4. Option Network By connecting a LAN cable between the PC a nd projecto r, you can use the following supplementary functions on your PC.
3-5 Using MENU DESCRIPTION Language Using this function, you can select the language used for the menu screen. Menu Option • <Position> : You can move Menu Position up/down/left/right. • <Transparency> : You can set the translucency of the menu.
Using 3-6 3-6 Network Management 3-6-1. Management using the Web Browser The Web Browser let s you monitor and control one projecto r from a PC without installin g any software. Before you can use the W eb Browser , you must connect your projector to your local area network.
3-6 Using 3-6-2. Projector Manage ment using PC Software You can mo nitor and control mo re than one proj ector using Samsung Proj ector Manager. • To use Samsung Projector Manager, your PC must mee.
Using 3-6 then select A dd Projector. • Specify the Projector Name, IP Address and Group Name to re gister, and then pr ess ADD. Any group whose name is not specifie d will automatically be named 'Default Group.' To remove and / or rename a registered projector, right-click and then select Delete and / or Rename respecti vely.
3-6 Using • Projector Management • You can check a proj ector's lamp condition, te mperature, operation , errors, etc in real time. : You can view a projector's Name, IP Address, Grou p, Power On/Off status, LAMP lifespan, operation errors (represented by icons), etc.
Using 3-6 Temperature Level Status Icon s Error The cooling fan 1 is not operating normally. Refer to Action 1 in Clearing Indicator Problems. Error The cooling fan 2 is not operating normally. Error The cooling fan 3 is not operating normally. Error The cooling fan 4 is not operating normally.
3-6 Using • Managing the Projectors : Using the icons in the Projector List (only applicab le to 'V'-marked projectors in the monitori ng window) (Refresh): Updates the status of the projector. (Powe r On): Turns on the po wer of the proje ctor.
Using 3-6 • Using the Schedule F unction Using the Schedul e function, you ca n manage your pr ojectors more effi ciently. If you select List > Schedule , the following window appe ars. The screen has four buttons: • New : Adds a projector to make a Schedule for.
3-6 Using -Waiting: Schedule sti ll awaiting execution. -Running: Repetitive schedu le is running. • To save or load the registered schedule, select File → Export Config. • If you want to operate a Schedule loaded by Import Config, load the projecto r's information in advance.
Media Play Function 4-1 4 Media Play Function 4-1 Connecting a USB Stor age Device and Precautions 4-1-1. Connectin g a USB Device 1. Connect your USB storage device to the USB port on the back of the projector. - The main page of the <Medi a Play> menu appea rs.
4-1 Media Play Function •Some products which do not comp ly with standard USB specificatio ns mig ht not operate normall y. •A USB storage device with automatic recognition application or its own driver might not operate normal ly. •A USB storage device th at uses only a designated driver might not be recognized.
Media Play Function 4-2 4-2 Documents You can view document files in various formats saved on a USB memory device or in the projector's internal memory. Menu displayed from the Documents screen The Menu below appe ars when you press the [MEDIA .P] button while displaying the Documents screen.
4-2 Media Play Function • Loading time may be longer fo r large files. • This p roduct may not wo rk properly when the file does not co mply with the stan dards or it is dama ged. • This p roduct may not wo rk when a file ha s too much data to display on a screen .
Media Play Function 4-3 4-3 Photo Enjoy a slideshow of photos saved on a USB memory device or in the projector's internal me mory. Menu displayed from the Photo Thumbnails screen The Menu below appe ars when you press the [MEDIA .P] while displaying the Photo Thumbnails screen.
4-3 Media Play Function If you press the [MEDIA.P] button when viewing a slideshow, the follow ing menu appears. Using the remote control during a slidesho w: • MEDIA.P : Open the ph oto menu. • / : View the previous or next photo. • : Pause or resume a slideshow.
Media Play Function 4-4 4-4 Music Enjoy music files saved on a USB memory devi ce or the projector's internal memory. Menu displayed from the Music List screen. The Menu below a ppears when you press the [MEDIA.P ] button while displ aying the Music List screen.
4-5 Media Play Function Depending on the current langu age setting, the music file information [ ] may appear corrupted. If that is the case, press the [MENU] button and change the lang uage in <Language> unde r <Option>. 4-5 Movie Enjoy video files saved on a USB memory devi ce or in the projector's internal memory.
Media Play Function 4-5 Menu displayed when playing a movie Select the file you want u sing the ▲ / ▼ buttons on the projector or remote control. If you press the [ MEDIA.P ] button when playing a movie, the following menu appears. Using the remote control while playing vi deo • MEDIA.
4-6 Media Play Function 4-6 Settings Use the ▲ / ▼ / buttons to move to and access the Setting menus listed below . 4-6-1. Firmware Update Download the latest firmware version from the Samsung Electron ics website (http://www.samsung.com) and install.
Media Play Function 4-6 • Once the update is complete, tu rn the projector off, remove the external memory (USB) device and turn the projector on again. • Select <Settings> → <Update/Reset> → <Product Info rmation> and see if the software version has been upda ted successfully.
4-7 Media Play Function 4-7 Supported File Formats Supported File Formats ITEM FILE EXTENSION Docume nt Adobe PDF 1.2 ~1.7 ( pdf ) MS PowerPoint 97 ~ 2007 ( ppt, pptx ) MS Excel 95 ~2007 ( xls, xlsx ) Text ( txt ) Photo JPEG • Resolution : up to 6M pixels • The Progressive format i s not supported.
Troubleshooting 5-1 5 Troubleshooting 5-1 Before Requesting Service Please check the following before requesting After-Sales servic e. If the problem conti nues, please contact your nearest Samsung Electronics Service Center. Symptoms Troublesho oting Installa- tion and Connec- tion No Power.
5-1 Troubleshooting Screen and External Source Cannot see picture images. Be su re that the power cord of the projector is connected. Be sure that the proper input source is sele cted. Check that the connectors are properly connected to th e ports at the back of the projector.
Troubleshooting 5-1 Network The Web browser will not st art up. Check the system requirements for the PC to con nect to the Web browser . The Web browser will not connect to the projector. 1. Check whether the power cable is con nected to the proje ctor (See Section 2 -10, Connecting the Power ).
5-1 Troubleshooting Media Play Function I hear no sound when pl aying a video file from my USB storage device. Check the audio format of the video file. Sound is not available for non-su pported formats such as AC3, etc. Convert the audio forma t into a supported format using a video converter.
More Information 6-1 6 More Information 6-1 Specifications MODEL SP-L255 SP-L305 SP-L335 SP-L355 Panel Size 0.63 inches 3P LCD 0.63 inches 3P LCD 0.63 inches 3P LCD with MLA 0.
6-1 M ore Information This Class B equipment is designed for home and office use. The equipment has been registered regardin g EMI for residential use. It may be used in all areas. Class A is fo r office use. Class A is for bu siness while class B emits less electromagnetic waves than class A.
More Information 6-2 6-2 RS-232C Command Table Communication Format (Complie s with the RS232C Standard) • Baud rate : 9,600 bps • parity : None • Data bits : 8, stop bit : 1 • Flow Control : None Serial Communication Protocol 1. Command Packet Structure [7bytes] • A command packet consists of 7 bytes in total.
6-2 M ore Information Command Table CONTROL ITEM CMD1 CMD2 CMD3 VALUE General Power Power Display OSD / Power On 0x00 0x00 0x00 0 OK 1 Cancel 2 Direct Power Off 3 Volume Direct 0x01 0x00 0x00 (0~100) .
More Information 6-2 Picture WB R offset 0x0B 0x0B 0x00 (0~100) G offset 0x01 (0~100) B offset 0x02 (0~100) R gain 0x03 (0~100) G gain 0x04 (0~100) B gain 0x05 (0~100) Gamma -3~3 0x0C 0x00 (0~6) Save .
6-2 M ore Information Picture Zoom x1 0x0B 0x18 0x00 0 x2 1 x4 2 x8 3 LEFT 0x19 0x00 0 RIGHT 1 Up 2 Down 3 Horizontal Position Continuous LEFT 0x1A 0x00 0 RIGHT 1 Vertical Posi- tion Continuous DOWN 0.
More Information 6-2 Setup Reset Filter Time Display OSD 0x0C 0x06 0x01 0 OK 1 Cancel 2 Direct Reset Filter Time 3 Recovery Mode Display OSD 0x02 0 OK 1 Cancel 2 Direct Reset Recovery Mode 3 System Re.
6-2 M ore Information Setup Network Network Off 0x0E 0x01 0x00 0 On 1 IP Setting Automatic 0x02 0x00 0 Manual 1 IP Address 0x03 0x00 0~255 0x01 0~255 0x02 0~255 0x03 0~255 Subnet Mask 0x04 0x00 0~255 .
More Information 6-2 Option Language English 0x0D 0x00 0x00 0 Deutsch 1 Nederlands 2 Español 3 Français 4 Italiano 5 Svenska 6 Português 7 Русский 8 中国语 9 한국어 10 Türkçe 11 ไ.
6-2 M ore Information Option SOUND Balance Up 0x0D 0x04 0x00 0 Down 1 100Hz Up 0x01 0 Down 1 300Hz Up 0x02 0 Down 1 1KHz Up 0x03 0 Down 1 3KHz Up 0x04 0 Down 1 10KHz Up 0x05 0 Down 1 Filter Check Time.
More Information 6-3 6-3 Contact SAMSUNG WORLDWIDE • If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. NORTH AMERICA U.S.A 1-800-SAMSUNG (726-7864) h ttp://www.samsung.com CANADA 1-800-SAMSUNG(726-7864) http://www.
6-3 M ore Information GERMANY 01805 - SAMSUNG (726-7864,€ 0,14/ Min) http://www.samsung.com HUNGARY 06-80-SAMSUNG(726-7864) http://www.samsung.com ITALIA 800-SAMSUNG(726-7864) http://www.samsung.com LATVIA 8000-7267 http://www.samsung.com LITHUANIA 8-800-77777 http://www.
More Information 6-3 INDIA 3030 8282 1800 11001 1 1800 3000 8282 1800 266 8282 http://www.samsung.com INDONESIA 0800-1 12-8888 021-5699-7777 http://www.samsung.com JAPAN 0120-327-52 7 htt p://www.samsung.com MALAYSIA 1800-88-9999 http://www.samsung.com NEW ZEALAND 0800 SAMSUNG (0800 726 786) http://www.
6-4 M ore Information 6-4 Correct Disposal - Europe only Correct Disposal of This Product (Waste Electri cal & Electronic Equipm ent) - Europe only Correct disposal of batteries in this product - .
Ein wichtiger Punkt beim Kauf des Geräts Samsung L335 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Samsung L335 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Samsung L335 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Samsung L335 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Samsung L335 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Samsung L335 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Samsung L335 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Samsung L335. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Samsung L335 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
