Benutzeranleitung / Produktwartung 1013 des Produzenten Ricoh
Zur Seite of 86
Paper t ype: OK Pr ince Eco G10 0(55kg), Paper Thic kness=80 µ m // Pages in book= 84 // Pri nt scale =81% Gap (when print ed at 81% sc ale) = Pages in book × Pape r thi ckness / 2 = 3.360000 mm 1013/1013F Operating Instructions Copy Reference RICOH COMP ANY, LT D.
Paper t ype: OK Pr ince Eco G10 0(55kg), Paper Thic kness=80 µ m // Pages in book= 84 // Pri nt scale =81% Gap (when print ed at 81% sc ale) = Pages in book × Pape r thi ckness / 2 = 3.36 0000 mm In acco rdance w ith IEC 6041 7, th is machine uses the follow ing symbol s for t he main po wer swit ch: a a a a means POWER ON.
i Safety Information When using your equip ment, the following safety precaution s should always be followed. Safety Duri ng Operati on In th is ma nual, the follow ing imp ortant symbo ls ar e used: .
ii R CAUT ION: • Protect the equipment from dampness or wet weather, such as rain, snow, and so on. • Unplug the power cord from the wal l outlet before you move the equipment. While moving the equipment, you should take care that the power cord will not be damaged under the equipment.
iii Positi ons of Labels and Hallmarks for R R R R WARNIN G and R R R R CAUT ION This mach ine has labels and hallmark s for R WARNING, R CAUTION at the positions shown below. For safety, please follo w the instructions and handle the mach ine a s i ndicat ed .
iv How to Read this Manual Symb ols In th is manual, the followi ng symbols are used: R WARNING: This symbol ind icates a potentially hazardous situation that might result in death or serious i njury when you misuse th e machine without fol lowing the in- struc tions under thi s symb ol.
v Machi ne Types This machin e has two m odels. Typ e 2 machine i s instal led with t he fax uni t as a standard. Type 1 Type 2 Fax unit Option Standar d Printer unit Option Option Stel laC-A E-CopyF _V4_FM.
vi What You Can Do with This Machine Stel laC-A E-CopyF _V4_FM .book P age vi Wednes day, J uly 4, 2001 11 :21 AM.
vii TABLE OF CONTENTS Guid e to Comp one nts ...... .... .... .... .... ...... .... .... ... .... .... ...... .... .... .... .... ...... .... . 1 Option s ....... .... ...... .... ...... .... ...... .... ...... .... ...... .... ....... ...... .... ...
viii Othe r Funct ion s .... .... .... .... ...... .... .... .... .... ...... .... ... .... .... ...... .... .... .... .... .... ... 31 User Codes .... .... ....... ....... .... ....... ..... ....... .... ....... ....... ..... ...... ..... ....... ...
ix 6. Spec ificat ions Mainfr ame. .... ...... .... ...... .... ...... .... ...... .... ...... ...... ..... ...... .... ...... .... ...... .... ...... 6 5 Docu ment Fe ede r (ADF) ( Optio n for Ty pe 1) .. .... .... .... ...... .... .... .... .... ...
x Stel laC-A E-CopyF _V4_FM. book P age x W ednesd ay, July 4, 20 01 11: 21 AM.
1 Guide to Co mponent s 1. Exposur e glass cover Lower the ex posure glass cover over th e original placed on the exposure glass f or copyi ng. 2. Document feeder (ADF) (Option for Ty pe 1) Originals wil l be fed automatical ly. 3. Exposur e glass Positi on origi nal s here f ace d own for cop- ying .
2 8. On indicator This indicator lights up when the opera- tion switch is turned on, and goes off when the switch is turned off. 9. Operation switch Press this switch to turn the power on (the On indicator lights up) . To turn the power off, pr ess this switch a gain (the On indicator g oes off).
3 Optio ns 1. Document feeder (ADF) (Option for Ty pe 1) Originals wil l be fed automatical ly. 2. Pape r tra y uni t Holds 500 sheets of paper. Other op tions: • 32MB copier memory unit Increases memory capacity.
4 Control Panel ❖ ❖ ❖ ❖ Copi er only ❖ ❖ ❖ ❖ Fax and/or printer installed 1. Indicators f or fax mode (Fax in- stalled machine only) See the F acsimile Reference manual. 2. { { { { Facsim ile } } } } key (Fax insta lled ma- chine only) Press to use facsimile f unctions.
5 11. { { { { Clear/Stop } } } } key While entering numbers, press to cancel a number you have entered. While copy- ing, press to stop copying. 12. { { { { Clear Modes } } } } key Press to clear th e previously entered copy job settings.
6 Panel D ispla y The panel display shows the status of the machine, err or messages, and func tion menu s. Important ❒ Do not apply a strong shock or force of about 30N (about 3kgf) or more to the panel display. Otherwise, the display might be damaged.
7 1. Basics Turning On t he Powe r To tu rn the mac hine on , pr ess the operat ion sw itch. Note ❒ This m ach ine au toma ticall y ente rs Ene rgy S aver m ode or turns itself off if y ou do not use the machine for a while. See “ 6. Auto Off Timer ” in the System Set- tings manual.
Basics 8 1 Starti ng the Machine A A A A Press the operation switch to make the On indicator go on. The display panel will c ome on. Note ❒ If the power is not turned on when the op eration switch is pressed, check if the main pow er s witch is on .
Changing Modes 9 1 Changing Modes You can use this machine not onl y as a copi er, but optionall y as a fax machine or a printe r as w ell. (T ype 2 ma chine is ins talled with the f ax function a s the stan d- ard.) Press the { { { { Copy } } } } key to use cop y functions, or press the { { { { Facsimile } } } } key to use facs imil e func tio ns.
Basics 10 1 Origina ls Sizes a nd Weights of Recommended Origina ls ❖ ❖ ❖ ❖ Metric version ❖ ❖ ❖ ❖ Inch version Non-recommended origin als for the document feeder (ADF) Placing the followi ng originals in the docum ent feeder (ADF) m ight cause paper misfeeds or damage to the originals.
Origin als 11 1 Original Siz es and Scanning Area/Mis sing Image Area ❖ ❖ ❖ ❖ Exposure glass ❖ ❖ ❖ ❖ Document feeder (ADF) Limitatio n ❒ Even if y ou correc tly plac e origin als in the d ocument feeder (A DF) or on the exposure glass, margins (about 4mm, 0.
Basics 12 1 Copy Paper Recommended Paper Sizes an d Types The fol lowin g limi tati ons app ly to each tr ay: *1 Paper wei ght: 80g/m 2 , 20 lb *2 Place one sheet at a time.
Copy Paper 13 1 Important ❒ Use of damp or curled paper may cause a misfeed. If a misfeed occurs, try turning over the paper stack in the paper tray. If there is no improvement, change to copy pap er with l ess cur l. Note ❒ Postcards should be fed from the bypass tray.
Basics 14 1 Note ❒ Do not use any of the follow ing kinds of p aper or a misfeed might occur. • Bent, fo lded, or c reased p aper • Damp paper • Torn pa per • Slippe ry paper • Perforated .
Toner 15 1 Toner Handling Toner R WARNING: R CAUTIO N: R CAUTIO N: Important ❒ If you use toner o ther than that recommended type, a fault mi ght occur .
Basics 16 1 Stel laC-A E-CopyF _V4_FM .book Page 1 6 Wedn esday, July 4 , 2001 11:21 AM.
17 2. Copying Basi c Procedure A A A A Make sure that the machine is in Copy mode . Note ❒ If not, press the { { { { Copy } } } } key. B B B B If the machine is set for User Code, enter the code wi th th e number ke ys, and then pre ss the { { { { OK } } } } key.
Copying 18 2 - - - - Auto Off The m ach ine turns its elf off au tomat - ically after your job is finished, aft er a certai n period of tim e. This fu nction is called “ Auto Off ” .
Placin g Originals 19 2 Placing Or iginals Limitatio n ❒ Place original s after c orrection f lu- id and ink has complete ly dried. Not taking this precaution could mark the exposur e glass and caus e mark s to b e copi ed. Note ❒ Basicall y, the origin als should be aligned to the rear left corner.
Copying 20 2 Loading Origin als in the Document Feeder (ADF) Note ❒ The original mi ght become dirty if it is wr itten with a pencil or sim ilar tools . ❒ Do not place any foreign objects on the docu ment fee der (ADF) or c ov- er it with your hand.
Placin g Originals 21 2 C C C C Make sure that "Standard Size" is selected , and t hen pres s the { { { { OK } } } } key . Note ❒ If not, press the 0 or 1 key to sele ct it. D D D D Pre ss th e 0 0 0 0 or 1 1 1 1 key to select original size, and then press the { { { { OK } } } } key.
Copying 22 2 C C C C Pre ss th e 0 0 0 0 or 1 1 1 1 key to select "3. Original Siz e", and t hen pres s the { { { { OK } } } } key. Note ❒ You c an als o ente r this mode by pressing the { { { { R/# } } } } key. D D D D Pre ss th e 0 0 0 0 or 1 1 1 1 key to select "Custom Size", an d then pres s the { { { { OK } } } } key.
Basic Funct ions 23 2 Basi c Functions Note ❒ You can select functions to be acti- vated when Sys tem Reset i s turn ed on, when En ergy Saver is turned off, or after t he machine is p ow- ered on. See p.56 “ Set tings You Can Change with the User Tools ” .
Copying 24 2 Selecting Copy Paper You can ma nually se lect the p aper tray for the pap er size you wi sh to use. A A A A Select t he paper t ray or bypa ss tray by pressing t he { { { { Select Paper Tray } } } } key.
Sort 25 2 Sor t The optiona l 32MB c opier memo ry unit is re quired to us e this function. The m achine can sc an your originals into m emory and au tomatically s ort the co pies . Limitatio n ❒ The maximu m paper length for the sort fu nction is 356 mm.
Copying 26 2 D D D D Enter the number of copy sets with the numb er keys . Note ❒ The maximu m number of sets is 99. You can change the default numb er with “ 1. Max. Co py Q'ty ” i n the cop ier feat ures . See p.56 “ Settings You Can Change with the User T ools ” .
Copying f rom the Bypass Tray 27 2 Copying from the By pass Tray Use th e bypa ss tray to co py onto O HP transparencies, adhesive l abels, trans- lucent paper , postca rds, envelop es, and copy paper that cannot be set in the pap er tra y.
Copying 28 2 Note ❒ Set the dir ectio n of the copy pa- per to L . ❒ Swing out the exten der to sup- port pap er sizes large r than A4 L , 8 1 / 2 " × 14" L . ❒ Fan paper to get air between the sheets and avoid a multi-sheet feed. Referen ce For deta ils abo ut how to s et the copy paper, see p.
Copying f rom the Bypass Tray 29 2 F F F F Gently insert the OH P transpar- encies face down and adjust the pape r gui de. Importa nt ❒ The side of OHP transparencies t h a t i s c o p i e d i s f i x e d . B e f o r e you place the OHP transparen- cies in the byp ass tray , check the cutting position of the OHP transparencies.
Copying 30 2 C C C C Enter the horizontal size of the pape r wit h the nu mber keys , and then press the { { { { OK } } } } key. Note ❒ To change the n umber en tered, press the { { { { Clear/Sto p } } } } key, and then enter the new number.
Othe r F unc tion s 31 2 Other Functions User Codes When user codes are set, operators mus t enter the ir user co des befo re the machine can be operated.
Copying 32 2 Preset Reduce/Enlarge You ca n select a preset ratio for copy- ing. Note ❒ You can select one of 5 preset r atios (2 enlargement ratios, 3 reduction ratios) . ❒ You can change the pr eset ratios to other rati os you frequently use. See “ 3.
Preset Redu ce/Enlarge 33 2 D D D D Place your originals, and th en pre ss th e { { { { Start } } } } key. Note ❒ When the copy paper size and the original size dif fer, set the origin al si ze. Se e p.20 “ Pl acin g Standard Size Original s ” Stel laC-A E-CopyF _V4_FM .
Copying 34 2 Zoom You can chan ge the re product ion ra- tio in 1 % step s. Note ❒ You can change the reproduction ratio fro m 50 – 200%. ❒ You can sele ct a ratio r egardless of the size of an original or copy pa- per. With some rati os, par ts of the image might not be copied o r mar- gins will appear on copies.
Combine 35 2 Combi ne Use this feature to comb ine two or ig- inal images onto one page. Limitatio n ❒ The machi ne cannot co py orig inals diff erent in s ize and direc tion. Note ❒ A5, 5 1 / 2 " × 8 1 / 2 " K copy paper can- not be co mbined.
Copying 36 2 C C C C Sele ct “” with the 0 0 0 0 or 1 1 1 1 key, and then press the { { { { OK } } } } key. Note ❒ You can specify the orientat ion of orig inals.
Combinat ion Chart 37 2 Combination C hart The com bination chart given bel ow shows which modes can be used together. When you read the chart, please refer to the foll owing table. The f ollowi ng sho ws the com bin ation s of func tions. ✩ means that these modes can be used together .
Copying 38 2 Stel laC-A E-CopyF _V4_FM .book Page 3 8 Wedn esday, July 4 , 2001 11:21 AM.
39 3. Troubleshooting Machine Ope ration Pr oblems General Display Machi ne's Conditio n Problem/Cause Action The machin e instruc ts you to wait. The ma chin e is war min g u p. Wai t for t he m achin e to warm- up. Referenc e You can use Auto Start mode d uring th e warm-u p period.
Troublesh ooting 40 3 Canno t Mak e Cl ear Copi es Pro blem C ause Acti on Copies appear di rty. The image density is too dark. Adjust the image density. See p.23 “ Adjusting Copy Image Densi ty ” . The reverse side of an original image is c opied .
Cannot Mak e Desi red Copi es 41 3 Cannot Mak e Desired C opies Combine Pro blem C ause Acti on Misfeeds occ ur frequen tly. Copy paper size setting is not correct . Set the pr oper pap er size. Se e p.48 “ Changing the Paper Size ” or p.27 “ Copying fr om the Bypass Tray ” .
Troublesh ooting 42 3 h h h h Loading Paper Note ❒ If you want to change the paper size, see p.48 “ Changing the Paper Size ” . Referenc e Regarding pape r types and sizes that can be used, see p.12 “ Co py Paper ” . A A A A Make sure that the paper tray is not being used .
h Loading Paper 43 3 Note ❒ Shuffle the paper before loadin g it in the tra y. ❒ If the paper i s curl ed, load t he paper up side do wn. E E E E Readjust the back fen ce and side fences.
Troublesh ooting 44 3 h h h h Changing the Toner Cartridge When h is displa ye d, it is time to supp ly tone r. R WARNING: R CAUTIO N: R CAUTIO N: Important ❒ If you use toner o ther than that recommended , a fault might o ccur. ❒ When adding to ner, do not turn off the power switch.
h Changing the Tone r Cartridge 45 3 • Press the Toner Cart ridge back ward to raise its head, and then gently pull out the bottle. • Hold the ne w bottle horizontally, an d then shake it 5 or 6 times. Note ❒ Do not remove the bl ack cap when shak ing .
Troublesh ooting 46 3 h h h h Clearing Misfee ds R CAUTIO N: Important ❒ When cl earing misfeeds, do not t urn off the p ower switch. If you do, your copy settings are cleared. ❒ T o p r e v e n t m i s f e e d s , d o n o t l e a v e a n y t o r n s c r a p s o f p a p e r w i t h i n t h e m a - chi ne.
h Clearing Mis feeds 47 3 Stel laC-A E-CopyF _V4_FM .book Page 4 7 Wedn esday, July 4 , 2001 11:21 AM.
Troublesh ooting 48 3 Changing the Pape r Size Important ❒ Select the p aper size with the user tools, or misfeeds might o ccur. Referenc e For paper sizes, weight, and capac- ity that can be loaded in each tray, see p.12 “ Copy P aper ” . Changin g the Paper Size in t he Paper Tray A A A A Make sure that the paper tray is not being used .
Changing the Paper Size 49 3 F F F F Square t he paper a nd load it in the tray . Importa nt ❒ Do not stack paper over the lim- it m ark. G G G G Adjus t the s ide and back fe nces to the new pa per size.
Troublesh ooting 50 3 D D D D While pressing the relea se lever, adjust the side fences . E E E E Push the met al plate down, and then square the paper and load it in the tray. Importa nt ❒ Do not stack paper over the lim- it m ark. ❒ Load paper so that the pap er touche s the r ight si de of the tray, or misfeeds might occur.
Changing the Paper Size 51 3 Sele cting the Paper Size with the User Tools A A A A Pre ss th e { { { { User Tools/ Counter } } } } key. B B B B Pres s th e 0 0 0 0 or 1 1 1 1 key to display "2.Syste m Settings", and then pre ss th e { { { { OK } } } } key.
Troublesh ooting 52 3 Stel laC-A E-CopyF _V4_FM .book Page 5 2 Wedn esday, July 4 , 2001 11:21 AM.
53 4. User Tools (Copier Features) Accessi ng the User Tool s (Copie r Features) This sect ion is for th e key op erators in charge o f this m achine. The us er tool s allow you to c hange or set the m a- chine's d efault settings. Prep arat ion Always exit the user t ools when you have finished.
User Tools (Co pier Featur es) 54 4 Exitin g the User Tools A A A A Pre ss th e { { { { User Tools/ Counter } } } } key. Note ❒ You can exit th e User Tool s mode by pressing the { { { { Cancel } } } } key. ❒ If you wa nt to retu rn to the p re- viou s mod e (c opy or facsimil e), press the { { { { User Tools /Coun ter } } } } key.
User To ols Menu (Copier Features) 55 4 User To ols Menu (C opier Feature s) Stel laC-A E-CopyF _V4_FM .book Page 5 5 Wedn esday, July 4 , 2001 11:21 AM.
User Tools (Co pier Featur es) 56 4 Settings Yo u Can Ch ange with t he Us er Tools Referenc e For de tails a bout how to access the user tools, see p.53 “ Accessing th e User Tools ( Copie r Featur es) ” . Copier F eatures Menu Des cription 1. Maximum Copy Quan- tity (1.
Settings You Can Chan ge with the User Tools 57 4 3. Set Ratio Select which Reduce, Enlarge or Input Ratio is shown on the panel display with prio rity when the { { { { Reduce/Enlarge } } } } key is p ressed.
User Tools (Co pier Featur es) 58 4 5. Clear all User Codes (5. Clr All User C odes) You c an cle ar al l user code s. Note ❒ The number of copies made und er the old cod e is added to th at made under the ne w user code . ❒ The number of c opies made under the de leted code is also de - leted .
59 5. Remarks Do's and Don'ts R CAUTIO N: Important ❒ Make sure the remaining memory space is 100%, before you unplug the pow- er cord. ❒ While the machine is unplugged, you can neither send nor receive a fax. Referenc e For details, see the Facsimile Reference manual.
Remarks 60 5 Where to P ut Your Mac hine Machi ne En viron ment Your machin e's location should be care fully chosen because environ mental con- diti ons g reat ly aff ect its pe rfor manc e. Optimum environm ental conditions R CAUTIO N: R CAUTIO N: R CAUTIO N: • Temperature: 10 – 32 ° C (50 – 89.
Where to Put Your Machine 61 5 Power Connect ion R WARNING: R WARNING: R CAUTIO N: • When th e main swi tch is i n the Stand -by positi on, the opti onal anti- conden- sation heaters are on. In c ase of emergen cy, unplug the m achine's power cord.
Remarks 62 5 Access t o Machine Place the machine near the power source, provi ding clearance as shown. 1. Rear : mo re tha n 1cm (0.4" ) 2. Right: more than 1cm (0.
Mainta ini ng You r Ma chine 63 5 Maintaining Yo ur Machine If the exposure glass, ex posure glass cover or docume nt feeder (ADF) white sheet is dirty, cl ean them if you find them dirty. ❖ ❖ ❖ ❖ Cleani ng the machine Wipe the machine with a soft, damp cloth.
Remarks 64 5 Stel laC-A E-CopyF _V4_FM .book Page 6 4 Wedn esday, July 4 , 2001 11:21 AM.
65 6. Specifications Mainframe ❖ ❖ ❖ ❖ Confi gur atio n: Desktop ❖ ❖ ❖ ❖ Photosensitivity type: OPC drum ( Φ 30) ❖ ❖ ❖ ❖ Original s canning: One-dimensional solid scanning sys.
Specificat ions 66 6 • Bypass tray (cu stom size): Vertical : 90 – 216mm, 3.5" – 8.5" Horizontal: 140 – 3 56mm, 5 .5" – 14" • Paper tra y unit: A4 L , 8 1 / 2 " ×.
Mai nfr ame 67 6 ❖ ❖ ❖ ❖ Power co nsumptio n: *1 Mainframe with the optional doc ument feeder (ADF), paper tray unit. ❖ ❖ ❖ ❖ Dimensi ons (W × × × × D × × × × H up to exposure glass): • Type 1: 468 × 450 × 371mm (18.43 × 17.
Specificat ions 68 6 Document Feeder (ADF) (Option for Type 1) ❖ ❖ ❖ ❖ Mode : • ADF mode ❖ ❖ ❖ ❖ Origin al size: • A4 L – A5 KL • 8 1 / 2 " × 14" L – 5 1 / 2 " × 8 1 / 2 " KL ❖ ❖ ❖ ❖ Orig inal we igh t: • 1-s ided or igina ls: 52 – 105g/m 2 (14 – 28 lb.
Paper Tray Uni t (Option ) 69 6 Paper Tray U nit (Opti on) ❖ ❖ ❖ ❖ Copy pap er wei ght : 60 – 90g/m 2 (16 – 24 lb .) ❖ ❖ ❖ ❖ Available paper size: A4 L , 8 1 / 2 " × 14 ".
Specificat ions 70 6 32MB Copie r Memory Unit (Opt ion) ❖ ❖ ❖ ❖ Memory capacity: 32MB ❖ ❖ ❖ ❖ Additional function s: Increas ed m emory cap acity ❖ ❖ ❖ ❖ Number of o riginals that can b e stored: abo ut 99 pages ITU-T No.4 c hart Stel laC-A E-CopyF _V4_FM .
71 INDEX 32MB Cop ier Memo ry Unit , 3 , 70 A Access to Machine , 62 Adju st ing Cop y Im age De nsit y , 23 Adjust Orig inal Mode , 56 Auto Off , 18 Auto Start , 31 B Basic Functions , 23 Bypas s Pap.
72 T Toner , 15 U User Cod es , 31 User Tools , 53 V Ventil ation hole , 1 Z Zoom , 34 Stel laC-A E-CopyF _V4_FM .book Page 7 2 Wedn esday, July 4 , 2001 11:21 AM.
73 MEMO Stel laC-A E-CopyF _V4_FM .book Page 7 3 Wedn esday, July 4 , 2001 11:21 AM.
74 AE AE B045 MEMO Stel laC-A E-CopyF _V4_FM .book Page 7 4 Wedn esday, July 4 , 2001 11:21 AM.
Ein wichtiger Punkt beim Kauf des Geräts Ricoh 1013 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Ricoh 1013 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Ricoh 1013 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Ricoh 1013 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Ricoh 1013 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Ricoh 1013 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Ricoh 1013 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Ricoh 1013. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Ricoh 1013 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.