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FormsPro 4300, FormsPro 4500 and FormsPro 4503 SERIAL MATRIX PRINTERS Operation Manual Copyright 1994 Printek, Inc. 1517 Townline Road Benton Harbor, MI 49022 (616) 925-3200 Printek Part Number 29.
Page ii USER NOTIFICATION OF FCC RULES PART 15, SUBPART A FOR CLASS A DEVICES (Sections 15.105 and 15.21) This equipment has been tested and found to comply with the limits for a Class A Digital Device, pursuant to Part 15 of the FCC Rules.
Page iii TABLE OF CONTENTS INTRODUCTION 1 - 1 HOW TO USE THIS MANUA L 1 - 1 CHAPTER 2 - INSTALLATION AND QUICK SETU P 2 - 1 SELECTING AN APPROPRIATE INSTALLATION LOCATIO N 2 - 1 INSTALLING THE RIBBO N.
Table of Contents Page iv APPENDIX B - OPTIONAL RS-422 INTERFACE B- 1 APPENDIX C - OPTIONAL COAXIAL/TWINAXIAL INTERFACE C- 1 COAXIAL OPERATION C- 1 Option Switches When Configured for Coaxial Operatio.
Page 1-1 INTRODUCTION HOW TO USE THIS MANUAL This manual provides information on how to install and operate your FormsPro 4000 series printer. Below is a brief description of the information that is presented in each section. For your convenience, a glossary of printer related terms is included at the back of this manual.
Introduction Page 1-2 PRINTER MODEL DESCRIPTIONS AND KEY FEATURES The Printek FormsPro 4000 series printers are heavy duty serial dot matrix printers. The FormsPro 4300 is a medium speed printer and the FormsPro 4500 and FormsPro 4503 are high-speed printers.
Page 2-1 INSTALLATION AND QUICK SETUP SELECTING AN APPROPRIATE INSTALLATION LOCATION The FormsPro 4000 series printers are designed to be installed on a Printek print stand, or on an open-top print stand that allows paper to be fed through the paper supply slot on the bottom of the printer.
Installation and Quick Setup Page 2-2 1. Power Switch on Side of Printer. 2. Power Cord Connector. 3. Mounting Screws for Static Suppression Tinsel..
Installation and Quick Setup Page 2-3 INSTALLING THE RIBBON To install the ribbon, first lift the lid on the top of the printer; then lift the ribbon loading bail as shown below. 1 2 1. Ribbon Loading Bail in up (open) position. 2. Ribbon Support Brackets.
Installation and Quick Setup Page 2-4 Ribbon Cartridge Installation. Next lower the ribbon loading bail as shown below. This automatically places the ribbon between the ribbon guides and the print head as the print head is placed back into the printing position.
Installation and Quick Setup Page 2-5 INSTALLING PAPER If the printer is not currently turned on, push the ON-1 side of the power switch on the right side of the printer.
Installation and Quick Setup Page 2-6 To load paper or forms, open the door on each tractor and position the holes in the paper over the pins in the tractors; then close the doors.
Installation and Quick Setup Page 2-7 FormsPro 4503 With Forms in All Tractor Paths. Center Path Positioned for Loading..
Installation and Quick Setup Page 2-8 TESTING THE PRINTER When you turn the printer on, it automatically performs a series of self tests to assure that the electronics and printer mechanisms are operational.
Installation and Quick Setup Page 2-9 When the printer is shipped from the factory, the default configurations for these interfaces are as shown below.
Installation and Quick Setup Page 2-10 Parallel Interface The 36-pin connector for the parallel interface is located on the rear of the printer immediately above the power cord connector. Connect a shielded cable between your computer and this connector.
Installation and Quick Setup Page 2-11 RS-232C Serial Interface A 25-pin female “D” type connector is located on the rear of the printer immediately to the right of the 36-pin parallel connector (or above it if the coaxial/twinaxial interface is installed).
Installation and Quick Setup Page 2-12 other printers being emulated. To review the list of control codes and escape sequences supported by these emulations, refer to the appropriate section in the Programmer's Manual. The Programmer’s Manual may be obtained by returning the request form packed with the printer.
Installation and Quick Setup Page 2-13 Selecting DEC LA 120-RA Emulation Enter the interface menu as previously described. Press the FUNCTION UP button to display “Mode: n”. Then use the VALUE buttons to select “LA-120”. Press SETUP again to exit the setup mode and reset the printer.
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Page 3-1 OPERATION INTRODUCTION This section assumes that your printer has already been installed according to the information in “Installation and Quick Setup”, and describes the daily operation of the FormsPro 4000 series printers.
Operation Page 3-2 FormsPro 4503) is displayed. ONLINE, OFFLINE, and other informational and error messages are displayed when the conditions occur and/or you press the ONLINE button without clearing an error condition. This display also indicates various parameters and their values when the printer is in the setup mode.
Operation Page 3-3 CONTROL PANEL BUTTONS ONLINE This button allows you to place the printer online or offline, as indicated by the ONLINE indicator, and as temporarily displayed on the 16-character display. It is also used for starting and stopping the test pattern while the printer is in the Barber Pole mode.
Operation Page 3-4 tractors to be used the next time you press the LOAD button. The printer will not allow you to change the form during printing. If you press the FORM SELECT button while there is still a line to print, the button press is rejected, the bell sounds, and the message “Finish Printing!” flashes on the LCD.
Operation Page 3-5 For a description of this button while the printer is in the setup mode, refer to “Introduction to Setup” later in this chapter.
Operation Page 3-6 INTRODUCTION TO SETUP The setup mode allows you to easily set form parameters for each of the ten form configurations, and to set interface hardware and emulation parameters. To make it easier, the menus and their functions are accessed in the order in which they are most often used.
Operation Page 3-7 Function Possible Values Description Form #: 0 through 9 Allows you to select the desired form. The printer defaults to the currently selected form. F# Path: Front, Center, or Rear Sets the tractor path to be used for the current form.
Operation Page 3-8 Function Possible Values Description F# Scroll+: 0* through 127 Sets the distance in lines from the top margin to the first print line of the form (does not add these lines to the form as the top margin does). Scroll can be used to allow existing software to take advantage of the zero-waste capability.
Operation Page 3-9 Function Possible Values Description F# Font: FX FD Epson FX Fast Draft FX DF Epson FX Draft FX LQ Epson FX Letter Quality PC FD Proprinter PC Fast Draft PC DF Proprinter PC Draft P.
Operation Page 3-10 ENTERING THE INTERFACE SETUP MENU The setup menu for interface parameters is the second setup menu. To enter this menu, first take the printer offline (refer to the ONLINE button described earlier).
Operation Page 3-11 Function Possible Values Description DTR: Power*, Online, or Busy Selects the condition to be reflected by the DTR signal (pin 20 of the RS-232C interface). Available only when the RS-232C interface is installed and Serial is selected.
Operation Page 3-12 Function Possible Values Description Fault: Break Pg*, or Reprint Pg Selects whether a paper-out condition causes a Page Break or allows you to reprint the page. For more information, refer to “Page Reprint” in the “Using Special Features”.
Operation Page 3-13 CHANGING THE PAPER This section assumes that you are familiar with the operation of the control panel buttons as described in “Control Panel Buttons” earlier in this chapter. Changing the Form in the Tractors To unload the currently loaded paper or form, place the printer offline and press the UNLOAD/FORM SELECT button.
Operation Page 3-14 Open the doors on the tractors and remove the paper or form through the slot in the base of the printer. Bring the new paper up through the slot in the base and position the holes of the paper over the pins in the tractors; then close the doors.
Operation Page 3-15 FormsPro 4503 With Forms in All Tractor Paths. Center Path Positioned for Loading. Close the case of the printer by lowering it until the lower front panel closes. The printer LCD will display “Case Closed” when you do this. Check the LCD to make sure the correct form setup (0-9) has been selected.
Operation Page 3-16 CHANGING THE RIBBON Caution: When you access the ribbon loading bail as described below, the print head may be hot if a long report has just finished printing. Although the print head should never be hot enough to cause a burn, you may wish to wait several minutes before changing the ribbon.
Operation Page 3-17 Remove the old ribbon by lifting the left hand end of the ribbon off of the left support bracket. Then lift out the other end of the ribbon and set the ribbon aside. If the printer power is on, “Ribbon Removed” will be displayed as the ribbon is lifted out.
Operation Page 3-18 Lower the ribbon loading bail as shown below. This automatically places the ribbon between the ribbon guides and the print head as the print head is placed back into the printing position.
Page 4-1 USING SPECIAL FEATURES This section describes some of the features which are unique to FormsPro 4000 series printers. These features include instructional messages, which you may encounter when you change forms, options available for handling a paper out condition, and how to set the ribbon wear indicator to match how you use your printer.
Using Special Features Page 4-2 If you do not wish to finish printing this line/form, you may force the printer to delete this partial line from its buffer by pressing and holding the UNLOAD/FORM SELECT button through the following series of messages.
Using Special Features Page 4-3 Page size is set in increments of 256 characters. Ideally, the specified page size should be as large as the largest page to be printed on any form. This includes non-printing characters such as spaces, tabs, carriage returns, and line feeds.
Using Special Features Page 4-4 USING THE RIBBON CHECK FEATURE The use of brand ribbons (Printek part number 90481) provides a number of benefits in the use of your FormsPro 4000 series printers. First of all Printek ribbons offer a 23,000,000 draft character life, substantially more than that of most imitations.
Using Special Features Page 4-5 PRINTING SETUP INFORMATION Part or all of the setup configuration information may be printed. To do so, turn off the power switch on the side of the printer, then press and hold the SETUP button while you turn the power switch back on.
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Page 5-1 IN CASE OF DIFFICULTY INTRODUCTION A list is provided below which includes symptoms of possible problems and corresponding causes and/or remedies.
In Case of Difficulty Page 5-2 Problem or Symptom Possible Cause or Remedy “No/Wrong Ribbon” message is displayed when a ribbon cartridge is actually installed. The battery in the ribbon sensing circuit may need to be replaced (normal battery life exceeds ten years).
In Case of Difficulty Page 5-3 Problem or Symptom Possible Cause or Remedy “PE: Head Stall” error message. Carriage path is obstructed. Clear the obstruction and turn the printer off and back on again to clear the error. Carriage shaft is dirty. Wipe completely with a clean cloth.
In Case of Difficulty Page 5-4 USING THE HEX DUMP MODE The Hex Dump mode provides a way to print, in a readable form, all of the data received by the printer.
In Case of Difficulty Page 5-5 SELECTING A QUALITY FORM Although the FormsPro 4000 series printers have been designed to handle difficult forms, you may come across a form that does not feed reliably or provide adequate print quality on all copies. One of the main causes of paper misfeeds is a form that is “tented”.
In Case of Difficulty Page 5-6 The printer is now ready to be put back into service..
Page A-1 APPENDIX A” ADVANCED CONTROL PANEL FEATURES The printer's control panel has two additional menus for use by the system administrator. These are the “Setup: OPTIONS” and “Setup: SECURITY” menus.
Advanced Control Panel Features Page A-2 Function Possible Values Description Ribbon Life: 15*, 5 - 30 Sets the number of characters to be printed before the “Change Ribbon” message is displayed. For more information, see the chapter on “Using Special Features”.
Advanced Control Panel Features Page A-3 Function Possible Values Description Bar Codes: Hi-Res*, Med-Res, Lo-Res This function is only available when an Imager option is installed.
Advanced Control Panel Features Page A-4 Setup: SECURITY This menu offers a security feature for environments where it is not desirable for the operator to be able to modify either the values of form related functions, interface related functions, or option related functions.
Advanced Control Panel Features Page A-5 Function Possible Values Description Interface: Edit*, View, or Init Selects whether an operator can modify, only look at, or initialize function values in the interface menu. Edit allows the operator to look at and/or modify interface function values.
Advanced Control Panel Features Page A-6.
Page B-1 APPENDIX B OPTIONAL RS-422 INTERFACE A 25-pin female “D” type connector is located on the rear of the printer above the power connector. Connect a shielded cable between your computer and this connector. The pin-out for this connector is shown below.
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Page C-1 APPENDIX C OPTIONAL COAXIAL/TWINAXIAL INTERFACE This appendix describes the configuration of the optional coaxial/twinaxial interface which replaces the standard parallel interface. The factory default settings in the Interface setup menu are Mode: Epson, I/O: CX/TX, and Data Bits: 8.
Optional Coaxial/Twinaxial Interface Page C-2 In the DSC/DSE type LU3 mode, both formatted and unformatted data streams are supported. Interface diagnostics are available at the end of this appendix in the section titled “Coaxial/Twinaxial Interface Diagnostics”.
Optional Coaxial/Twinaxial Interface Page C-3 OFF ON Long. ON ON Very Long (60 seconds). SW2-1 OFF* Run. Addr 0 = Logical Buffer Size is 1920. Addr 1 = Logical Buffer Size is 960. Addr 2 = Logical Buffer Size is 1920. Addr 3 = Logical Buffer Size is 2560.
Optional Coaxial/Twinaxial Interface Page C-4 TWINAXIAL OPERATION When you attach devices such as the FormsPro 4000 series printer to the System 3X, the devices must be configured onto the system by device type, so that they may be supported and used to their utmost ability.
Optional Coaxial/Twinaxial Interface Page C-5 Option Switches When Configured for Twinaxial Operation The dipswitches as shown above have the following meanings when the interface is configured for twinaxial operation. An asterisk (*) indicates the factory default setting.
Optional Coaxial/Twinaxial Interface Page C-6 Twinaxial Installation Preparation When you attach a device to the System 3X cabling, be sure to observe the following: 1. A maximum of only seven devices can attach to a twinax port (addresses 0 through 6).
Optional Coaxial/Twinaxial Interface Page C-7 a. If there is a device up stream from this printer, the twinaxial cable will originate at the “OUT” connector of that device. The other end of this cable attaches to either side of the “smart T” connector on the printer.
Optional Coaxial/Twinaxial Interface Page C-8 a. Verify that the printer has the correct address setting. b. Verify that the address in the system configuration matches the address setting on the printer. c. Verify that the device type in the system configuration is correct for the type of printer being emulated, such as: 4214, 5225, etc.
Optional Coaxial/Twinaxial Interface Page C-9 Code Dump Mode (Address 0 through 6) The code dump diagnostic allows you to print in hexadecimal format all data received by the coaxial/twinaxial interface. First line - The printable representation of the received EBCDIC character.
Optional Coaxial/Twinaxial Interface Page C-10.
Page D-1 APPENDIX D OPTIONAL BUFFER EXPANSION The FormsPro 4000 series printers are available with an optional buffer expansion that increases the input buffer from 4K to 28K characters. This option can be installed either at the factory or in the field.
Optional Buffer Expansion Page D-2 1 1. Electronics Cover Screws. 3. Locate the memory IC at U29 and its associated jumper at J6. Note the orientation of the notch on the end of the IC at U29 and the location of the shorting plug at J6. U29 Notched End J6 Front Buffer and Jumper Locations on Main Circuit Board 4.
Optional Buffer Expansion Page D-3 5. Move the shorting plug at J6 from its location on pins 2 & 3 to pins 1 & 2 (pin 1 is toward the front of the printer). 6. Reinstall the lid and screws. 7. Turn the printer on. If the installation was performed incorrectly, “MP: Bad RAM Chip” will be displayed on the LCD display.
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Page E-1 APPENDIX E ASCII CHARACTER TABLES ASCII CONTROL CODE DEFINITIONS The following table is provided as a reference to the control character descriptions as provided by the ASCII definition. Not all of these definitions are supported by the FormsPro 4000 series printers and some are emulation dependent.
ASCII Character Tables Page E-2 Epson FX Fast Draft Epson FX Draft Epson FX Letter Quality.
ASCII Character Tables Page E-3 PC Fast Draft PC Draft PC Letter Quality.
ASCII Character Tables Page E-4 EBCDIC Fast Draft EBCDIC Draft EBCDIC Letter Quality.
ASCII Character Tables Page E-5 Latin 2 (Slavic) Fast Draft Latin 2 (Slavic) Draft Latin 2 (Slavic) Letter Quality.
ASCII Character Tables Page E-6 OCR A OCR B.
ASCII Character Tables Page E-7 DECIMAL-TO-OCTAL-TO-HEXADECIMAL-TO-ASCII CONVERSION TABLE Dec Oct Hex ASCII 0 000 00 NUL 1 001 01 SOH 2 002 02 STX 3 003 03 ETX 4 004 04 EOT 5 005 05 ENQ 6 006 06 ACK 7.
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Page F-1 APPENDIX F CONTROL CODE AND ESCAPE SEQUENCE SUMMARIES ANSI x3.64 Emulation BEL Bell BS Backspace CR Carriage Return CSI Control Sequence Introducer ESC D Line Feed ESC E New Line ESC ESC n Se.
Control Code and Escape Sequence Summaries Page F-2 Epson FX Emulation BEL Bell BS Backspace CAN Cancel Line CR Carriage Return DC2 Cancel Condensed Mode DC3 Deselect Printer DC4 Cancel Double-Wide Mo.
Control Code and Escape Sequence Summaries Page F-3 Epson FX Emulation (continued) ESC l n Set Left Margin ESC t n Character Table (Italic vs. Extended) ESC w n Double-High Mode ESC x n Select Draft o.
Control Code and Escape Sequence Summaries Page F-4 IBM Proprinter Emulation BEL Bell BS Backspace CAN Cancel Line CR Carriage Return DC2 Select 10 CPI DC4 Cancel Double-Wide Mode (one line) ESC - n U.
Control Code and Escape Sequence Summaries Page F-5 LA-120 Emulation BEL Bell BS Backspace CR Carriage Return CSI Control Sequence Introducer DEL Delete ESC ( a Select International Character Set ESC .
Control Code and Escape Sequence Summaries Page F-6 Simple TTY Emulation BEL Bell BS Backspace CR Carriage Return ESC ESC n Select Software Interface n ETX End of Text FF Form Feed HT Horizontal Tab L.
Control Code and Escape Sequence Summaries Page F-7 Printek Emulation BEL Bell BS Backspace CR Carriage Return DC3 Deselect Printer ESC # m n1 n2 data m DPI Graphics ESC % Line Feed Boundary ESC * m n.
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Page G-1 APPENDIX G PRINTER RESET CONDITIONS The following list describes conditions that are assumed whenever power is applied to the printer, the SETUP mode is exited, or a reset escape sequence is received (when the printer is operating in an emulation mode that supports such a sequence).
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Page H-1 APPENDIX H CLONING PRINTER SETUP The FormsPro 4300 and 450X printers contain a significant amount of setup information, including form parameters for 10 different forms, I/O interface parameters, and option parameters for options like the FormsCutter and Imager/ImagerPlus.
Cloning Printer Setup Page H-2 Transmit”. Exit setup mode. The printer will reset, and then display the message “Cloning/Transmit”. The printer will now transmit its setup information. 4. The setup information should be successfully copied from one printer to the other within a few seconds.
Cloning Printer Setup Page H-3 The Setup Unit acts as an intermediary between the transmitting and receiving printers, so the two printers do not have to be hooked directly together. If the two printers are not already in the same location, the Setup Unit is beneficial because it is much more portable than a printer.
Cloning Printer Setup Page H-4 1. Connect the Setup Unit's serial cable to the printer. Plug in the Setup Unit’s power supply and turn the printer on. 2. Enter setup mode on the printer. In the “Setup: SECURITY” menu find the “Clone: Off” function and change it to “Clone: Receive”.
Page I-1 APPENDIX I PRINTER SPECIFICATIONS PRINT MODES Print Speeds Print Mode FormsPro 4300 FormsPro 4500 FormsPro 4503 Fast Draft 300 cps 530 cps 530 cps Draft 225 cps 400 cps 400 cps Fast Draft High Impact 150 cps 265 cps 265 cps Draft High Impact 110 cps 200 cps 200 cps Letter Quality 55 cps 100 cps 100 cps Optical Quality 37.
Printer Specifications Page I-2 5, 6, 6.7, 7.5, 8.4, 8.6, 10, 12, 13.3, 15, 16.7, 17.1, and 20 cpi .** LINE SPACING 6 lpi, 8 lpi, or programmable in 1/216th or 1/288th of an inch. ** LINE LENGTH 13.6 inches. CONTROL CODE AND ESCAPE SEQUENCE EMULATIONS ANSI X3.
Printer Specifications Page I-3 Unit opens for easy access to tractors. Automatic loading/unloading of forms. Automatic head gap. Paper out sensing. Paper motion sensing.
Printer Specifications Page I-4 RELIABILITY No electronic adjustments. Unit automatically measures and sets operating parameters each time unit is powered on. Print head has forced air cooling. MTBF 10,000 hours on electronics with no duty cycle limitation.
Printer Specifications Page I-5 Specifications subject to change without notice..
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J-1 APPENDIX J SETUP MENU SUMMARIES Setup: FORMS ____________ _ (One Beep) _ ___ Form #: 0 - 9 ___ F# Path: Front, Center, or Rear † ___ F# Auto Cut: Yes or No* † ___ F# CPI: 10*, 12, 13.
Setup Menu Summaries J-2 Setup: INTERFACE _________________ _ (Two Beeps) _ ___ Mode: Test, ANSI X3.64, Epson*, Bar Codes, Proprinter, _ LA-120, TTY, Printek, Barberpole, or Hex Dump ___ I/O: Parallel.
Glossary-1 GLOSSARY ANSI American National Standards Institute. ASCII American Standard Code for Information Interchange. baud rate The rate at which characters are transmitted over a serial interface. This is usually the same as bits-per-second. binary Base two numbering system.
Glossary Glossary-2 hexadecimal Base sixteen numbering system. Digits are represented by the characters 0 through 9 and A through F. interface The connection between the printer and the host computer. LCD Liquid-crystal display. LED Light-emitting diode.
Glossary-1.
Ein wichtiger Punkt beim Kauf des Geräts Printek FormsPro 4300 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Printek FormsPro 4300 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Printek FormsPro 4300 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Printek FormsPro 4300 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Printek FormsPro 4300 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Printek FormsPro 4300 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Printek FormsPro 4300 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Printek FormsPro 4300. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Printek FormsPro 4300 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
