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November, 2008 Edition 1725-40112-001 Rev. A Integration Guide for the Polycom ® SoundStation ® IP 7000 Conference Phone Connected to a Polycom ® HDX System in Unsuppor ted V oIP Environments.
Polycom Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA No part of this document may be reproduce d or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reprod ucing includ es translating into another language or format.
iii About This Guide This guide explains how to integrate the Polycom ® Soun dStation ® IP 7000 conference phone with a Polycom ® HDX system in environments where the PBX telephony system is not compatible with the conference phone.
Integration Guide for the Polycom SoundStation IP 7000 Phone Connected to a Polycom HDX System in Unsupported V oIP Environments iv.
v Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Integrating the SoundPoint IP 7000 Conference Phone with a Polycom HDX System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Before You Begin .
Integration Guide for the Polycom SoundStation IP 7000 Phone and Polycom HDX Systems in Non-Supported V oIP Environments vi.
1 Integrating the SoundPoint IP 7000 Conference Phone with a Polycom HDX System This chapter describes how to integrate the SoundPoint IP ® 7000 conference phone with a Polycom ® HDX system in an unsupported VoIP environment. It also describes how to upgrade the phone’s software when it is connected to a Polycom HDX system.
Integration Guide for the Polycom SoundStation IP 7000 Phone Connected to a Polycom HDX System in Unsupported V oIP Environments 2 • Setting Up the Polycom HDX System on page 5 • Updating the Poly.
Integrating the SoundPoint IP 7000 Co nference Phone with a Polycom HDX System 3 Optional and Required Accessories You require a Polycom HDX Microphone Cable to connect the phone to the Polycom HDX system. It is not part of th e basic phone package, but is included in the separate SoundStation IP 7000 - Polycom HDX system integration package.
Integration Guide for the Polycom SoundStation IP 7000 Phone Connected to a Polycom HDX System in Unsupported V oIP Environments 4 5. Connect the phone to the Polycom HDX system. Refer to Connecting the Phone to the Polycom HDX System on page 5 . 6. Make any optional changes to the phone and connect the phone to any optional components.
Integrating the SoundPoint IP 7000 Co nference Phone with a Polycom HDX System 5 Setting Up the Polycom HDX System For information on installing the Poly com HDX system, refer to the Setup Sheet for your system at http://www.polycom.com/videod ocumentation.
Integration Guide for the Polycom SoundStation IP 7000 Phone Connected to a Polycom HDX System in Unsupported V oIP Environments 6 2. Connect one end of the Polycom HDX Mic rophone Cable into an available microphone connector on the phone.
Integrating the SoundPoint IP 7000 Co nference Phone with a Polycom HDX System 7 Setting Up the Phone Connect the SoundPoint IP 7000 phone to any optional equipment, such as external microphones. The phone can also connect to audio from a mobile phone or from a computer calling application.
Integration Guide for the Polycom SoundStation IP 7000 Phone Connected to a Polycom HDX System in Unsupported V oIP Environments 8 The following figure shows a SoundStation IP 7000 extended microphone connected to a phone. The following figure shows a Polycom HDX Microphone Array connected to a phone.
Integrating the SoundPoint IP 7000 Co nference Phone with a Polycom HDX System 9 To connect a mobile phone to the phone, you require the optional Mobile Phone Cable. To connect a computer calling application to the phone, you require the optional Computer Calling Kit (contai ning a Computer Calling Cable).
Integration Guide for the Polycom SoundStation IP 7000 Phone Connected to a Polycom HDX System in Unsupported V oIP Environments 10 T o connect audio from a computer calling application: >> Conn.
Integrating the SoundPoint IP 7000 Co nference Phone with a Polycom HDX System 11 T o download the new s oftware to the SoundPoint IP 7000 phone: 1. Reboot the phone by pressing the reboot multiple key combination. Press and hold the *, #, Volume-, and Vol ume+ keys simultaneously until a confirmation tone is heard or for about three seconds.
Integration Guide for the Polycom SoundStation IP 7000 Phone Connected to a Polycom HDX System in Unsupported V oIP Environments 12 6. Scroll down to Server Me nu , then press the SELECT soft key. 7. Using the right arrow key, select HTTP as the Server Ty pe, and then press the OK soft key.
Integrating the SoundPoint IP 7000 Co nference Phone with a Polycom HDX System 13 Locating the La test Software To determine the latest software version, go to the V oIP S IP So ftwa re Rel ease matrix on the Poly com Customer Support web site at http://downloads.
Integration Guide for the Polycom SoundStation IP 7000 Phone Connected to a Polycom HDX System in Unsupported V oIP Environments 14 Downloading New Software to the Phone To use the provisioning server you just set up, you must change the default network configuration parameters on the SoundPoint IP 7000 phone.
Integrating the SoundPoint IP 7000 Co nference Phone with a Polycom HDX System 15 e Scroll down to IP Gateway , then press the ED IT soft key. f Enter the IP gateway address, then press the OK soft key. g Scroll down to DNS Server , then press the EDIT soft key.
Integration Guide for the Polycom SoundStation IP 7000 Phone Connected to a Polycom HDX System in Unsupported V oIP Environments 16 15. Monitor the provisioning server event log and the uploaded event log files. Ensure that the download process co mp leted correctly.
17 T roubleshooting Y our Phone This chapter contains general troubles hooting information to help you solve any problems you might encounter when you use the SoundStation IP 7000 conference phone with the Polycom HDX system in an unsupported VoIP environment.
Integration Guide for the Polycom SoundStation IP 7000 Phone Connected to a Polycom HDX System in Unsupported V oIP Environments 18 Calling Symptom Problem Corrective Action V oice call s are not coming to the SoundS tation IP 7000 phone. The call type is not set correctly .
T roubleshooting Y our Phone 19 SoundStation IP 7000 Display Upgrading the SoundStation IP 7000 Phone Symptom Problem Corrective Action The time and date are flashing. Y ou have discon nected your phone from the network/LAN or there is no SNTP server configured.
Integration Guide for the Polycom SoundStation IP 7000 Phone Connected to a Polycom HDX System in Unsupported V oIP Environments 20.
21 Safety Notices Service Agreements Please contact your Polycom Authorized Reseller for information abou t service agreements applicable to your product. Governing Law This Limited Warranty and Limitation of Liability shall be governed by the laws of the S tat e of Califo rnia, U.
Integration Guide for the Polycom SoundStation IP 7000 Phone Connected to a Polycom HDX System in Unsupported V oIP Environments 22 Polycom Limited W arranty and Limitation Liability LIMITED W ARRANTY .
Safety Notices 23 Safety and Compliance Part 15 FCC Rules This device is compliant with Part 15 of the FCC Rule s. Operatio n is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any inte rferences received, in cluding interference that may cause undesired operation.
Integration Guide for the Polycom SoundStation IP 7000 Phone Connected to a Polycom HDX System in Unsupported V oIP Environments 24 Safety and Compli ance (continued) WARNING Electrical Safety T o avoid electric shock, do not connect safety extra low vo ltage (SEL V) circuits to teleconference st ation network (TNV) circuits.
25 Index Numerics 2.5mm audio connectors 9 A auxiliary audio components connecting 8 E external microphones, connecting 7 M mobile or computer audio, connecting 9 N network connections 13 P parts list.
Integration Guide for the Polycom SoundStation IP 7000 Phone Connected to a Polycom HDX System in Unsupported V oIP Environments 26.
Ein wichtiger Punkt beim Kauf des Geräts Polycom IP 7000 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Polycom IP 7000 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Polycom IP 7000 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Polycom IP 7000 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Polycom IP 7000 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Polycom IP 7000 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Polycom IP 7000 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Polycom IP 7000. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Polycom IP 7000 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
