Benutzeranleitung / Produktwartung WO200 des Produzenten Plantronics
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Savi ™ Office WO200 Wi r e le ss H ea ds et S ys te m with Optional HL10 ™ Lifter User Guide.
Plantronics Savi User Guide W elcome Congratulations on purchasing your new Plantr onics product. This guide contains instructions for setting up and using your Savi Office WO200 (WO1 Base and WH200/WH210 Headset) Wireless Headset System.
Contents Plantronics Savi User Guide 1 Package Contents and Features ........................... 4 1.1 Savi Base ................................................................. 4 1.2 Savi Headset .....................................................
Plantronics Savi User Guide 4 Savi WO1 Base Features 1.1 Savi WO1 Base Base T elephone Interface Cable USB Cable CD includes: • PerSono ® Suite TM Software • Animated Setup Guide • Complete Use.
Plantronics Savi User Guide 5 1.2 Savi WH200/WH210 Headset Eartips Indicator Light Microphone Charge Cradle Headset with Pre-Installed Eartip Call Control Button Savi WH200/WH210 Headset Features V ol.
Plantronics Savi User Guide 6 1.3 HL10 Lifter (Optional) Additional HL10 Lifter Parts (If Required) HL10 Lifter Accessory Jack Ringer Microphone Extender Arm For Nortel i2004 phones only Handset Lifte.
Plantronics Savi User Guide 7 2 Base Set Up 2.1 Attaching Charge Cradle to Base 1 Connect the headset charge cradle to the base. Push firmly on the cradle until the cradle snaps in to place. 2.2 Connecting Base to Desk Phone 1 Connect the telephone interface cable to the telephone interface cable jack on the base.
Plantronics Savi User Guide 8 3 Headset Set Up 3.1 Fitting Headset The headset comes with a pre-installed eartip. T o install a dif ferent eartip see the following: 1 Remove the pre-installed eartip by pushing in and turning the eartip CLOCKwise, then pull firmly .
Plantronics Savi User Guide 9 4.1 Checking Configuration 1 If your desk phone has a volume control set it to mid- range. 2 On the base, ensure the Configuration Switch is set to “A” and the Desk Phone Speaking V olume and Desk Phone Listening V olume are both set to 3.
Plantronics Savi User Guide 10 5 Lifter Set Up (Optional) 5.1 Installing Lifter 5.2 If Y ou Do Not Hear a Dial T one 1 If you do not hear a dial tone, raise the lifter height switch to the next highest position. 1 Firmly press the handset lifter power cor d into the handset lifter jack.
Plantronics Savi User Guide 11 5.3 Additional Parts (If Required) Extender Arm 1 2 2 1 2 3 Use extender arm when the handset lifter needs additional stability lifting and returning handset to cradle. 1 Slide extender arm onto lifter . 2 Stabilizers can be shifted left and right.
Plantronics Savi User Guide 12 6 PC Set Up 6.1 Installing USB Cable 1 Connect the USB cable to the USB port on the back of the base. 2 Connect the other end of the USB cable to the USB port of the PC. 6.2 Installing PerSono Suite Software 1 In the interactive setup guide located on the CD, select Step 6.
Plantronics Savi User Guide 13 7 Using Y our Savi Office Wir eless Headset System IMPORT ANT It is highly recommended that you install the PerSono Suite software. Though your Savi Office system will operate without the software it will limit the system’ s full capabilities.
Plantronics Savi User Guide 14 Placing, Answering, and Ending Calls with PC With PerSono Suite Software* Without PerSono Suite Software T o place a call 1. Dial number from the supported softphone application*** 1. Short press call contr ol button on headset** or short press base PC talk button 2.
Plantronics Savi User Guide 15 Headset Docked Headset Undocked Double press the subscription button on the base. The subscription light will flash red and green. When the subscription light becomes solid green, the headset and base are subscribed to one another .
Plantronics Savi User Guide 16 T oggling On/Off Over -the-Air Subscription The Savi Office system ships with the over -the-air subscription enabled. Y ou can toggle on or off over -the-air subscription using the subscription button on the base.
Plantronics Savi User Guide 17 Headset Status Headset Indicator Light Headset charging Off Headset fully charged Off Headset in-use Flashes green Subscribing Solid green Headset Indicator Light T oggl.
Plantronics Savi User Guide 18 8 PerSono Suite Softwar e It is highly recommended that you install the PerSono Suite software. Though your Savi Office system will operate without the software running it will limit the system’ s capabilities.
Plantronics Savi User Guide 19 If PerSono Suite software is configur ed to manage your multimedia automatically when a call comes in, the music note will disappear and then be brought back up once all your calls have ended.
Plantronics Savi User Guide 20 4 T o confirm that PerSono Suite is now supporting Skype, go to the “PC Panel” tab in PerSono Suite and ensure that Skype is listed under “Softphones”. Softphone Support For a list softphones supported by PerSono Suite refer to www .
Plantronics Savi User Guide 21 Settings Screen – Headset and Base The Settings Screen allows you to customize the base and headset to your pr eference. The Savi Office System is shipped with the default settings and can be changed as described in the Settings column below .
Plantronics Savi User Guide 22 Help for Base Settings Auto Answer Auto answer saves the user a button press to establish the radio link between headset and base unit. When auto answer is set to OFF you must press the headset call contr ol button or base PC/desk phone talk button to answer an incoming call.
Plantronics Savi User Guide 23 Help for Base Settings Default Settings Anti-Startle Anti-startle provides advanced hearing pr otection against sudden loud sounds. When Anti-startle is set to ON, the system identifies and eliminates sudden loud sounds and rapidly reduces them to a comfortable level.
Plantronics Savi User Guide 24 PC Panel Screen • Choose whether you want PerSono Suite software to launch when you login to Windows. • See a list of supported softphones running on your PC. • See which Plantronics device is attached to your PC and working with PerSono Suite software.
Plantronics Savi User Guide 25 Support screen The support screen pr ovides on-line access to this printable user guide, frequently asked questions, how to contact Plantr onics, and software upgrade information. The curr ent version of software and firmware curr ently running on your system is also shown here.
Plantronics Savi User Guide 26 9 T r oubleshooting and Common Questions I can’t hear a dial tone at the headset. Make sure your headset is charged. Make sure your headset is subscribed to base. See Subscribing a Master Headset on page 15. Press the call contr ol button on your headset.
Plantronics Savi User Guide 27 I can no longer hear any audio through my PC Speakers. For Windows XP Systems: Refer to the “Audio” tab of the “Sounds and Audio Devices” option in your PC Control Panel. • Under “Sound playback” change the default setting from Savi Ofce to your PC speakers.
© 2010 Plantronics, Inc. All rights r eserved. Plantronics, the logo design, HL10, Persono Suite, Savi, Sound Innovation are trademarks or r egistered trademarks of Plantronics, Inc. Windows is a register ed trademark of Microsoft Corporation. Nortel is a trademark of Nortel Networks.
Ein wichtiger Punkt beim Kauf des Geräts Plantronics WO200 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Plantronics WO200 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Plantronics WO200 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Plantronics WO200 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Plantronics WO200 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Plantronics WO200 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Plantronics WO200 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Plantronics WO200. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Plantronics WO200 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.