Benutzeranleitung / Produktwartung P3200DVD des Produzenten Pioneer
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Operation Manual D VD A V RECEIVER A VH-P4200D VD A VH-P3200D VD A VH-P3200BT English.
Thank you for purchasing this PIONEER product. T o ensure proper use, please read through this manu al before using this prod uct. It is especially important that you read and obser ve WARNING s and CAUTION si n this manual. Please keep the manual in a safe and acce ssible place for futur e refer- ence.
Using iT unes tagging 33 Switching the media file type 33 Operating the DVD menu 34 Operating this unit ’ s iP od function from your iP od 34 Random play (shuffle) 34 Playing all songs in random ord.
Setting up the DVD player 58 System settings 62 Entertainment settings 67 Customizing menus 68 Other Functions Changing the picture adjustment 69 Setting rear monitor output 69 Adjusting the response .
IMPORT ANT SA FEGUARDS Please read all of these instructions regarding your display and retain them for future refer- ence. 1 Read this manual fully and carefully be- fore operating your display . 2 Keep this manual handy as a refer ence for operating procedur es and safety informa- tion.
Parking brake interlock Certain functions (Video viewing and certain touch panel keys) offered by this unit could be dangerous and/or unlawful if used while driv- ing. T o prevent such functions from being used while the vehicle is in motion, there is an interlock system that senses when the parking brake is set.
FCC ID: AJDK028 MODEL NO.: A VH-P3200BT IC: 775E-K028 This equipment complies with FCC/IC radiation exposure limits set forth for uncontrolled equipment and meets the FCC/IC radio fre- quency (RF) Exposure Guidelines in Supple- ment C to OET65.
DVD video disc region numbers Only DVD video discs with compatible region numbers can be played on this player . Y ou can find the region number of the player on the bottom of this unit and in this manual (refer to Specifications on page 90).
The microprocessor must be reset in the fol- lowing situations: ! Before using this unit for the first time after installation ! If the unit fails to operate properly ! When strange or incorrect messages ap- pear on the display 1 T urn the ignition switch OFF .
Head unit 3 a d (A VH-P4200DVD) 2 3 4 4 4 5 4 4 4 4 5 5 5 6 9 b 7 7 7 7 7 7 8 8 8 8 a a a a c c c c c d d c c c d 1 (A VH-P3200DVD/A VH-P3200BT) Part Part 1 RESET 8 MODE T urning the infor- mation display off . 2 h (eject) 9 MENU Displaying the menu. Returning to the normal display .
Basic Operations W ed 28 may 12:4 5 PM 1 1 1 2 2 2 Radio Disc iPod SD AUX SD Rear View Rear Front 3 5 4 6 1 T ouch panel keys 1 Displaying the source menu. 2 Wed 28 may 12:45 PM Switching to clock adjust- ment display . Refer to Setting the clock on page 14.
Operating the scroll bar and the scrubber bar Audio Fader/Balance F / R 0 L / R 0 S u p er Bas s On Graphic EQ Auto EQ O f f L / R: 0 Sonic Center Control Loudness Subwoofer 1 1 1 1 1 1 2 2 2 Abcdeabcdeabcdeabcdeab Wed 28 may 12:45 PM 01 01 81 2 0 1:4 5 - 0 2:4 5 01 L+R 2 2 2 1 Scroll icon Appears when selectable items are hidden.
Common operations for menu settings/lists (AVH-P3200BT only) Starting the Bluetooth telephone menu. Refer to Introduction of Bluetooth tel- ephone operations on page 24. Displaying the list menu. Starting the search function. Displaying the menu. Refer to Introduction of menu opera- tions on page 54.
Ejecting an SD (AVH-P3200DVD/A VH-P3200BT) % Press an SD to eject. Setting the clock 1 Switch to Clock Adjustment display . Refer to Basic Operations on page 11.
Introduction of tuner operations W ed 28 ma y 12:4 5 PM P .ch P P 2 MHz B a n d: FM1 A bcdeabcdeabcde A bcdeabcdeabcde L ocal R ad i o 8 7. 5 8 7. 5 MH z A bcdeabcdeabcde 6 1 1 1 2 3 3 3 4 4 4 5 1 T ouch panel keys 1 T urning local seek tuning on and off .
Introduction of video playback operations Y ou can view DVD/DVD-R/DVD -RW/CD/CD-R/ CD-RW/USB/SD/iPod. Return Abcdeabcdeabcdeabcdeab Wed 28 may 12:45 PM 01 01 81 2 01:45 -02:45 01 L+R DVD video R etu r n Video CD A bcdeabcdeabcdeabcdeab W ed 28 ma y 12:4 5 PM 01:45 A L L Son gs g S.
8 Switching the audio output, when playing video discs re- corded with LPCM audio. Refer to Selecting audio out- put on page 38. Switching between stereo and monaural audio output, when playing Video CD discs. 9 Starting the search function. Refer to Searching for the part you want to play on page 37.
Playing back videos 1 Insert the disc into the disc loading slot with the label side up. Playback will automatically start. ! If you are playing a DVD or Video CD, a menu may appear . Refer to Operating the DVD menu on page 34 and PBC playback on page 38.
Introduction of sound playback operations Y ou can listen to DVD -R/DVD-RW/CD/CD-R/ CD-RW/USB/SD/iPod sound files. A bcdeabcdeabcdeabcdeab W ed 28 ma y 12:4 5 PM 12 5 0 1:4 5 R OM AL L Son gs g S.
b Changing the speed of audiobook playback on the iP od. Refer to Changing audio- book speed on page 39. c Switching to Link Search mode to play songs re- lated to the currently playing song on the iP od. Refer to Displaying lists related to the curr ently playing song (Link Search) on page 39.
! T ext information may not be correctly dis- played depending on the recorded environ- ment. ! USB storage device that can be charged via USB will be recharged when plugged in and the ignition switch is set to ACC or ON. However , the USB storage device that can be charged via USB will not be recharged when you select an SD as the source.
Introduction of still image playback operations Y ou can view still images saved in CD -R/CD- RW/USB/SD. Capture Ph oto W ed 28 ma y 12:4 5 PM A bcdeabcdeabcde A bcdeabcdeabcde F u l l O f f 22 5 5 5 .
Notes ! This unit can play back a JPEG file recorded on CD-R/RW/ROM/SD/USB storage device. (Please see the following section for files that can be played back. Refer to page 82.) ! Files are played back in file number order and folders are skipped if they contain no files.
Introduction of Bluetooth telephone operations W ed 28 ma y 1 12:4 5 PM 87.5 MHz P .CH 2 Band: FM1 Radio ABCDEH G H I 0 12 3 4 56 7 8901 01 Off On Abcdeabcdeabcde Abcdeabcdeabcde Abcdeabcdeabcde 1 1 4.
9 Adjusting the other party ’ s listening volume. Refer to Adjusting the other party ’ s listening volume on page 48. a Accepting an incoming call. Making a phone call, when selecting a phone number . Switching between callers on hold. b Ending a call.
Introduction of XM/SIRIUS tuner operations A bcdeabcdeabcde W ed 28 ma y 12:4 5 PM CH183 P .CH P P 2 B a n d: SIRIUS2 SIRIUS A bcdeabcdeabcde S IRI US CH1 83 M e m o O f f Mode All CH T eam O f f 6 6 .
6 Band: Selecting a band ( XM1 , XM2 or XM3 ) for XM tuner . Selecting a band ( SIRIUS1 , SIRIUS2 or SIRIUS3 ) for the SIRIUS tuner . 8 Recalling radio station fre- quencies assigned to preset tuning keys. Refer to Storing and recalling stations on page 32.
Introduction of HD Radio ä tuner operations A bcdeabcdeabcde W ed 28 ma y 12:4 5 PM 8 7. 9 MH z P .CH P P 2 B a n d: FM1 T AG T T Di g ita l R ad i o Local 8 7. 9 MHz Seek Sk All Blendin g D/A A uto 6 6 6 7 7 7 8 9 1 1 1 4 4 4 5 5 5 Y ou can use this unit to control an HD Radio tuner (e.
Introduction of Bluetooth telephone operations A bcdeabc W ed 28 ma y 12:4 5 PM RE G T ext T T Scroll TE L 4 4 4 5 5 5 6 6 6 7 7 7 8 8 8 9 9 9 a a a 1 1 1 2 2 2 3 3 3 When you connect a Bluetooth adapter (e.g. CD-BTB200)(sold separately) to AVH- P4200DVD/AVH-P3200DVD, you can control Bluetooth telephone.
8 T urning automatic answe ring on or off . Refer to Setting automatic an- swering on page 48. T ou ch and hold for more than two seconds to conne ct to a Bluetooth telephone automatically. Refer to Connecting to a Blue- tooth device automatically on page 52.
! Since there are a number of Bluetooth audio players available on the market, available op- erations will vary extensively . When operating your player with this unit, refer to the instruc- tion manual that came with your Bluetooth audio player as well as this manual.
Storing and recalling stations Y ou can easily store up to six stations for each band as presets. ! Six stations for each band can be stored in memor y .
# The larger the setting number , the higher the signal level. The highest level setting allows re- ception of only the strongest stations; while lower settings let you receive progressively weaker stations. Using iT unes tagging This function can be operated with the following iP od models.
Audio data (CD-DA) and JPEG picture files on DVD-R/RW/ROM cannot be played back on this unit. CD (audio data (CD-DA)) — Music (com- pressed audio) — Video (DivX video files) — Photo (JPEG picture files) Operating the DVD menu (F unction for DVD video) Some DVDs allow you to make a selection from the disc contents using a menu.
Playing all songs in rand om order (shuffle all) (F unction for iPod) This method plays all songs on the iP od randomly . Repeating playback ! Disc – Play through the current disc ! Chapter – Repe.
Refer to Playing audio on page 19. 2 T ouch one of the categories in which you want to search for a video/music. ! Video Playlists (video playlists) ! Movies (movies) ! Music Videos (music videos) ! V.
Searching for the part you want to play Y ou can use the search function to find the part you want to play . F or DVD videos, you can select Title (title), Chapter (chapter) or 10key (numeric keypad). F or video CDs, you can select T rack (track) or 10key (numeric keypad).
Changing the viewing angle during playback (Multi-angle) With DVDs featuring multi-angle (scenes shot from multiple angles) recordings, you can switch among viewing angles during play- back. ! During playback of a scene shot from mul- tiple angles, the angle icon is displayed.
Selecting files from the file name list (F unction for USB/SD/DivX) File name list is a list of file names (or folder names) from which you can select a file (or folder) to play back. 1 Display the file (or folder) name list. Refer to Playing audio on page 19.
Important ! In order to play DivX VOD content on this unit, you first need to register the unit with your DivX VOD content provider . For details on your registration code, refer to Displaying the DivX â VOD registration code on page 61. ! DivX VOD content is protected by a DRM (Di- gital Rights Management) system.
Normal (normal) The 4:3 picture is displayed as it is, giving you no sense of disparity since its proportions are the same as that of the normal picture. Notes ! Y ou cannot operate this function while driving. ! Different settings can be stored for each video source.
Selecting an XM/SIRIUS channel directly Y ou can select an XM/SIRIUS channel directly by entering the desired channel number . 1 Display the preset channel list. Refer to Introduction of XM/SIRIUS tuner opera- tions on page 26. 2 Switch to direct input display .
! (XM tuner) If you would rather not to tune in to the other station, touch No . ! If an alert for a song in the MyMix playlist is set to off , no alert will be provided even when the song is broadcast. Refer to Set- ting up a song alert on this page.
2 Select the song title that you want to delete. Selecting the song title that you want to delete. 3 Delete the song title. Deleting the song title. 4 A message to confirm deletion will ap- pear . T ouch Y es. That song will be deleted from the MyMix play- list.
Displaying game information If any games of the selec ted teams are cur- rently playing, you can display information on the games and tune in to the broadcast chan- nel. 1 Display the game information for the selected team. Refer to Introduction of XM/SIRIUS tuner opera- tions on page 26.
Switching the seek mode There are two seek tuning settings, one is Seek HD (Digital broadcasting stations seek) and the other is Seek All (normal seek). Seek All — Seek HD Switching the reception mode If the reception for a digital broadcast be- comes poor , this unit automatically switches to the analog broadcast of the same fre- quency .
3 T ouch the first letter of the entry you are looking for . The Phone Book entries starting with that let- ter (e.g. “ Ben ” , “ Brian ” and “ Burt ” when “ B ” is selected) will be displayed. # If you want to change the character to Rus- sian, touch the icon.
4 End the call. Refer to Introduction of Bluetooth telephone op- erations on page 29. Setting automatic answering If this function is on, this unit automatically answers all incoming calls. % T urn automatic answering on or off. (AVH-P4200DVD/A VH-P3200DVD) Refer to Introduction of Bluetooth telephone op- erations on page 29.
Important Be sure to park your vehicle in a safe place and apply the parking brake when performing this op- eration. 1 Switch to the entering phone number mode. Refer to Introduction of Bluetooth telephone op- erations on page 24. 2 T ouch the number icons to input the numbers.
# If the connection fails, Error is displayed. In such cases, try again from the beginning. # The PIN code is set to 0000 as the default, but can be changed. Refer to Entering PIN code for Bluetooth wireless connection on the next page. # When establishing connection, the icon is dis- played.
# T o turn automatic connection off , touch Auto Connect again. 3 T urn your vehicle's ACC switch off and on. Switching visible unit (F unction of AVH-P3200BT) This function sets whether or not to make this unit visible to the other device. Initially , this function is set to on.
Registering a connected cellular phone (F unction of AVH-P4200DVD/AVH-P3200DVD) Y ou can register a phone that is temporarily connected to this unit in order to take full ad- vantage of the features available with Blue- tooth wireless technology . Only one cellular phone can be registered.
% T ouch Bluetooth V ersion to select de- vice information. Refer to Introduction of Bluetooth telephone op- erations on page 29. The BD address is displayed.
Introduction of menu operations Audio F ade r / B a l a n ce F/R 0 L/R 0 Super Bass On High Off L/R:0 Gra p hic E Q Auto E Q So ni c Ce n te r Co n t r ol L oud n ess Subwoofer 5 5 5 4 4 4 3 3 3 2 2 2 1 1 Display menus. Refer to Common operations for menu set- tings/lists on page 13.
Audio Adjustments Note When selecting FM as the source, you cannot switch to Source Level Adjuster . Using fader/balance adjustment Y ou can change the fader/balance setting to provide an ideal listening environment for all of the occupied seats. 1 Display the audio function menu.
2 T ouch Graphic EQ on the audio function menu. 3 T ouch c or d to select the desired item. Powerful — Natural — V ocal — Custom1 — Custom2 — Flat — Super Bass 4 T ouch the Equalizer band to adjust. 5 T ouch a or b to adjust the level of the equalizer band.
Boosting the bass Y ou can boost the bass level. 1 Display the audio function menu. Refer to Introduction of menu operations on page 54. 2 T ouch Bass Booster on the audio func- tion menu.
Setting up the DVD player Setting the subtitle language Y ou can set a desired subtitle language. When available, the subtitles will be displayed in the selected language. 1 Display the Video Setup Menu. Refer to Introduction of menu operations on page 54.
Setting the multi-angle DVD display The angle icon can be set so it appears on scenes where the angle can be switched. 1 Display the Video Setup Menu. Refer to Introduction of menu operations on page 54. 2 T ouch Multi Angle on the Video Setup menu to turn angle icon display on or off.
2 T ouch Parental on the Video Setup menu. 3 T ouch 0 to 9 to input a four digit code number . # T o cancel the entered numbers, touch C . 4 Registering the code. Registering the code. The code number is set, and the level can now be set. 5 T ouch 1 to 8 to select the desired level.
Notes ! Up to 42 characters can be displayed on one line. If more than 42 characters are set, the line breaks and the characters are displayed on the next line. ! Up to 126 characters can be displayed on one screen. If more than 126 characters are set, the excess characters will not be displayed.
System settings Switching the auxiliary setting Activate this setting when using an auxiliary device connected to this unit. 1 Display the system menu. Refer to Introduction of menu operations on page 54. 2 T ouch AUX Input on the system menu to turn AUX Input on or off.
Notes ! When Mute is displayed, the sound is turned off and no audio adjustments can be made. ! When AT T is displayed, the sound is attenu- ated and only the volume can be adjusted. (No other audio adjustments can be made.) ! Operation returns to normal when the phone connection is ended.
Important Never turn the unit off and never disconnect the phone while the software is being updated. 1 Display the system menu. Refer to Introduction of menu operations on page 54. 2 T ouch Bluetooth Software Update. 3 T ouch Start to display the data transfer mode.
WARNING As a loud tone (noise) may be emitted from the speakers when measuring the car's interior acoustic characteristics, never perform auto T A or auto EQ while driving.
3 T urn the ignition switch to ON or ACC. If the car ’ s air conditioner or heater is turned on, turn it off . Noise from the fan in the air conditioner or heater may prevent correct auto EQ. 4 Display the system menu. Refer to Introduction of menu operations on page 54.
Entertainment settings Selecting the illumination color This unit is equipped with multiple-color illu- mination. Direct selection from preset illumination colors Y ou can select an illumination color from the color list. 1 Display the entertainment menu.
Customizing menus 1 Display menu columns to register . Refer to Introduction of menu operations on page 54. Y ou can customize menus except Video Setup Menu . 2 T ouch and hold the menu column to register it. # T o cancel registration, touch and hold the menu column again.
Changing the picture adjustment Y ou can adjust the Brightness (brightness), Contrast (contrast), Color (color) , Hue (hue), Dimmer (dimmer), T emperature (tempera- ture), Black Level (black level) and RGB Dot ADJ (RGB dot clock adjustment) for each source and rear view camera.
Adjusting the response positions of the touch panels (T ouch Panel Calibration) If you feel that the touch panel keys on the screen deviate from the actual positions that respond to your touch, adjust the response po- sitions of the touch panel.
% Insert the stereo mini plug into the AUX input jack on this unit. Refer to the installation manual. Refer to What ’ s what on page 10. Using an exter nal unit An external unit refers to a Pioneer product, such as those which will be available in the fu- ture.
T roubleshooting Common Symptom Cause Action (Refer- ence page) The power will not turn on. The unit will not operate. Leads and con- nectors are incor- rectly connected. Confirm once more that all connec- tions are correct. The fuse is blown. Rectify the cause and then replace the fuse.
Symptom Cause Action (Refer- ence page) Nothing is dis- played. The touch panel keys can- not be used. The rear view camera is not connected. Camera Polarity is at incorrect setting. Connect a rear view camera. Press and hold MENU to return to the source display and then select the correct setting for Camera Polarity .
Symptom Cause Action (Refer- ence page) The image is extremely un- clear/distorted and dark dur- ing playback. Some discs fea- ture a signal to prohibit copying.
Message Cause Action Error -02-XX/ FF-FF The disc is dirty . Clean the disc. The disc is scratched. Replace the disc. The disc is loaded upside down. Check that the disc is loaded correctly. There is an elec- trical or mechan- ical error . Press RESET .
Message Cause Action Protect All the files on the connected USB portable audio player/ USB memor y are protected by Windows Media DRM 9/10. T ransfer audio files not protected by Windows Media DRM 9/10 to the USB portable audio player/USB memor y and con- nect.
iPod Message Cause Action Format Read/ Ready Sometimes there is a delay be- tween the start of playback and when you start to hear any sound. W ait until the mes- sage disappears and you hear sound. Error -02-6X/- 9X/-DX Communication failed. Disconnect the cable from the iP od.
Message Cause Action Error . Pleas e check xxxx speaker . The microphone cannot pick up the measuring tone of a speaker . ! Confirm that the speakers are con- nected correctly. ! Correct the input level setting of the power amp con- nected to the speakers.
Indicates that a cellular phone is connected. ! Indicates that an incoming call has been received and has not been checked yet. ! Not displayed for calls made when your cellular phone is disconnected from this unit. Indicates the batter y strength of the cellular phone.
Shows the categor y name. Shows the folder name of the folder containing the MP3/WMA/AAC file currently being played. Shows the file name of the MP3/ WMA/AAC file currently being played. Shows the preset number of the sta- tion currently being tuned in to.
Road shocks may interrupt disc playback. Read the precautions for discs before using them. Certain functions may not be available for some DVD video discs. It may not be possible to play back some DVD video discs. It is not possible to play back DVD-RAM discs .
For details, refer to the manuals for the iPod. About iPod settings ! When an iPod is connected, this unit changes the EQ (equalizer) setting of the iPod to off in order to optimize the acoustics. When you disconnect the iP od, the EQ returns to the original setting.
! This unit plays back files with these filename extensions (.jpg, .jpeg, .jpe or .jfif) as a JPEG image file. T o prevent malfunctions, do not use these extensions for files other than JPEG image files. Compressed audio compatibility (disc, USB, SD) WMA File extension: .
There is no compatibility for Multi Media Cards (MMC). Compatibility with all SD memory cards is not guaran- teed. This unit is not compatible with SD-Audio/SD-Video. CAUTION P ioneer accepts no responsibility for data lost on the USB memor y/USB portable audio player/SD memory card even if that data is lost while using this unit.
Using the display correctly CAUTION ! If liquid or foreign matter should get inside this unit, turn off the power immediately and consult your dealer or the nearest authorized PIONEER Service Station. Do not use the unit in this condition because doing so may result in fire, electric shock, or other failure.
Copyright and trademark This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners.
SD memory card SD Logo is a trademark. iPod iP od is a trademark of Apple Inc., registered in the U.S. and other countries. “ Made for iP od ” means that an electronic ac- cessor y has been designed to connect specifi- cally to iP od and has been certified by the developer to meet Apple per formance stan- dards.
The SA T RADIO READY mark indicates that the Satellite Radio T uner for P ioneer (i.e., XM tuner and Sirius satellite tuner which are sold separately) can be controlled by this unit. Please inquire to your dealer or nearest authorized Pioneer ser vice station regarding the satellite radio tuner that can be connected to this unit.
Language code chart for DVD Language (code), input code Japanese (ja), 1001 Dzongkh a (dz), 0426 Kurdish (ku), 1121 Kinyarwanda (rw), 1823 English (en), 0514 Ewe (ee), 0505 Komi (kv), 1122 Sanskrit (s.
Specifications General P ower source ............................. 14.4 V DC (10.8 V to 15.1 V allowable) Grounding system ................... Negative type Maximum current consumption ..................................................... 10.0 A Dimensions (W × H × D): D Chassis .
DivX decoding forma t ............ Home Theater V er . 3, 4, 5.2, 6 (.avi, .divx) SD Compatible physical format ..................................................... V ersion 1.10 Maximum memor y capacity ..............................................
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PIONEER CORPORA TION 4-1, MEGURO 1-CHOME, MEGURO-KU T OKY O 153-8654, JAP AN PIONEER ELECTRONICS (USA) INC. P .O . Box 1540, Long Beach, California 90801-1540, U.S.A. TEL: (800) 421-1404 PIONEER EUROPE NV Haven 1087, K eetberglaan 1, B-9120 Melsele, Belgium/Belgique TEL: (0) 3/570.
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Wenn Sie Pioneer P3200DVD noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Pioneer P3200DVD - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Pioneer P3200DVD reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Pioneer P3200DVD erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Pioneer P3200DVD besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Pioneer P3200DVD verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Pioneer P3200DVD. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Pioneer P3200DVD gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.