Benutzeranleitung / Produktwartung 645 AF des Produzenten Phase One
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User Guide Phase One Camera.
2 On rights ©2008 Phase One A/S. All rights reserved. Made in Denmark. V er . 1.11 - Updated 18 August 2008 Learn more about Capture One 4 on www .phaseone.com/4 Learn more about Phase One 645 AF on www .phaseone.com/camera Cover and back images Photo by: T orben Esker od On liability The information in this user guide is provided “as is”.
3 Contents 1.0 Introduction 4 1.1 Open Platform – Freedom of Choice 4 1.2 warr anty 5 1.3 Recommended hardw are 5 1.4 Installing and Activation of softw are 6 1.5 Deactivation of Capture One 4 8 1.6 Screen calibration 9 2.0 The Body - the system 10 2.
4 1.0 Intr oduction 1.1 Open Platform – Freedom of Choice Thank you for choosing the Phase One 645 Camera. The Phase One 645 Camera provides you the most powerful digital camera solution whether you ar e working portable in the eld, or tethered in a studio.
5 1.2 warranty Please read the enclosed warranty certicate. Should any pr oblem occur , please contact the place of purchase, your local dealer for consultancy . – Do not try to repair the camera yourself, unauthorized attempt for repairing will termite the warranty .
6 1.4 Installing and Activation of software Y ou can only install Captur e One 4 when your computer is connected to the internet. unless you choose to install DB only . Install on Mac OS X: Capture One softwar e includes an easy-to-use installer that will install all the software necessary to run the application on Mac OS X.
7 T o activate Captur e One 4 you normally need to be connected to the internet. But installing as Digital Back Only does not need inter net connection.
8 1.5 Deactivation of Capture One 4 T o deactivate Capture One 4 from a computer you need to be connected to the internet. Open the license dialogue via the menu Capture One>License. Press the Deactivate button. Once you deactivate Capture One, the application will return to trial mode.
9 1.6 Screen calibration Y our monitor is key-element in your daily workow . One thing that assists your ability of viewing the captures you have made is by using color neutral light. Consider your monitor the new digital lightbox. T o ensure accuracy , monitors need to be hardwar e calibrated for accuracy .
10 2.0 The Body - the system The Phase One Camera system is created to pr ovide as much exibility and openness as possible. Phase One have for years been pr oducing the 2 lines, Classic and V alue Added, below her e you can see the content of the 2 differ ent kits.
11 V alue Added: Case • Phase One 645 AF body with • P+ Digital Back • Phase One 80mm f 2.8 Lens with lens hood and cap • Waterpr oof exible case in carry-on size with room for laptop computer • CF card installed • 4.
12 2.2 Batteries for camera Set the shutter release mode selector lever to “L” (to turn the power off). Use six “AA” alkaline. NiCD batteries should only be used in the camerabody if CF07 is set on rechar geable. 1. Lift the battery case lock lever , turn it counter clockwise and pull out the battery holder .
13 2.3 Batteries for the back When the system is unpacked the rst thing to do, is to give the batteries a full char ge. I n t he V al ue A d de d S u i tc as e c o me s wi t h tw o 7 .
14 2.4 The parts of the camera system Self timer button Main LCD backlight button Multiple exposure button Focus point selector button Set button Flash auto adjustment select button Auto bracket ing b.
15 2.5 Attach and remove lens 1. Remove the front body cap, just like you would remove a lens, by pushing the lens r elease button backward and then turn the front body cap or the lens itself counter clockwise and lift out.
16 2.6 Attaching the back The P+ back is fully integrated with the camera body and is a part of the whole camera system. When no cassette is attached to the Phase One 645AF camera house the mirror is up and the shutter is open. This is the correct position when no back is attached.
17 2.7 The display The display on the camera housing will provide valuable information on shutterspeed/aperture value also you nd information on exposur e program, compensations see the drawing for.
18 2.8 The buttons The back is equipped with four buttons, these buttons will take you through all functions of the back, and the buttons will change function to match the menu shown on the display . Read more on the menus in the chapter regar ding this.
19 2.10 Setting diopter Look through the viewnder and make sure that the focus frame (Rectangle with Circle) is in sharp focus. If it is not, tur n the diopter adjustment dial in the “–” direction if you are nearsighted, in the “+” direction if you are farsighted.
20 2.12 Eyepiece shutter Close the eyepiece shutter when there is a strong light sour ce behind the camera or when pressing the shutter release button without looking through the viewnder . (This prevents exposur e error due to light entering from the viewnder .
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22 3.0 Basic functions 3.1 Setting ISO ISO functionality is controlled by the back. The default ISO setting is ISO 50 or 100 depending on the back of the Camera system. A rule of thumb is that the higher ISO you ar e using, the higher is the degr ee of noise in the image, though Captur e One has a powerful noise reduction.
23 3.2 Easy Photography 1. Set the shutter release mode selector lever to “S” (single-frame advance mode). There are two shutter release modes: “S” (singleframe advance mode) and “C” (continuous advance mode). When set to “L,” the power is turned off.
24 P : Program AE - The apertur e and shutter speed are determined automatically according to the shooting conditions. This mode is best suited for general photography , since it allows you to concentrate on the shooting.
25 3.3 Measuring light – Exposure Metering 1. Exposure mode mark is displayed when the exposure mode button A is pr essed. Since thr ee dif fer ent exposur e modes are displayed sequentially when either the fr ont or rear dial is turned, select an appropriate exposur e mode.
26 Exposure compensation In some situations, such as a great differ ence between the subject and background brightness or overall subject tones that will not meter correctly because they are all black or white, the resulting photograph may be under - or overexposed.
27 3.4 Focus modes If autofocus AF is desired, chose AF on the focusing selector ring on the lens, then chose between S(single) and C(continuously) focusing. The Focus selection ring on the lens will help you to rapidly switch between AF and M, without having to change your grip of the camera.
28 mode selector lever of the camera body is set at “S” or “C”, you can change focus modes between automatic and manual with the selector of the lens. T o use the auto focus function, both the camera body and the lens have to be set in the auto focus mode.
29 Focus Areas Y ou ca n se l e c t th e fo cu s a r e a th at b e s t su it s th e k in d of pi ct u r e s yo u in te n d t o t a ke . Th e se le ct e d fo cu s a r e a ca n b e c he ck e d on t h e ex te rn al L CD p a ne l. Normal focus area Position the subject within frame in the focus fame in the viewnder .
30 Manual focusing 1. Switch to “M” (manual focus mode). T urn the focus mode selector lever and set it to “M” (manual focus mode). Appears on the external LCD panel.
31 Manual focusing using the focus mark (Focus conrmation method) With this camera, the focus mark lights in the viewnder’ s LCD when the picture is in focus. With the shutter release button half-pr essed, turn the lens focusing ring to focus on the subject.
32 3.5 Using focus lock and infrared focusing Using the Focus Lock Function If the object that you want to focus on is not in the focus frame, the camera focuses on the backgr ound at the center . In such cases use the focus lock function to lock the focus before r eleasing the shutter .
33 AF Assist Infrared Light When the subject is dark or very low-key and the camera can fail to auto-focus, a red lamp may light on the fr ont of the camera when the shutter release button is half-pressed. This light assists the camera’ s auto focus function.
34 3.6 Shutter release modes Single-Frame Mode The lm is advanced one frame each time the shutter is released. Set the shutter release mode selector to “S” Continuous Mode Photos are taken as long as the shutter r elease button is pressed. Set the shutter release mode selector lever to “C”.
35 3.7 Exposure Modes (P) Program AE The aperture and shutter speed are determined automatically for the optimum exposure, according to the existing ambient light. This mode is best suited for general photography , allowing the user freedom to concentrate on the subject.
36 Aperture Priority AE (A v) Set the desired aperture, and the camera selects the optimum shutter speed accordingly . Use the A v mode to maintain specic control over depth of eld, i.e. taking portraits or landscapes. 1. Hold down the button and turn the exposure mode setting dial to “Av” (apertur e-priority AE) position.
37 Manual Mode (M) This mode is used to set both the aperture and shutter speed for total exposure control. Shutter speeds can be selected fr om B (bulb), 30 seconds to 1/4000 of a second. Aperture values can be set from the open to the minimum apertur e.
38 One-push shift function When differ ence between the set value and meter ed value is displayed on the viewnder LCD in the Manual “M” mode, press the AEL button for approx. 1 second and the camera will automatically adjust the shutter speed to achieve the correct exposure based on the set aperture value.
39 3.8 Flash photography Phase One 645 AF is equipped with a horizontal local-plane metal shutter; this makes it unnecessary for the user to acquire lenses equipped with central shutters, though it still is possible to use these lenses optically .
40 A ash sensor located inside the camera body r eads the ash reected off the lm surface at the moment of exposure. The sensor is connected via the Phase One 645 AF s dedicated hot-shoe to a shoe- or handlemount style Metz ash unit via the Metz SCA 3952 TTL Adapter .
41 Example: (1) When the size of the subject you want to light with the ash is relatively small within the pictur e (2) When the background behind the subject is extr emely bright or when there is a str ongly reective object in the background (3) When the backgr ound behind the subject is extremely dark (outdoors at night, etc.
42 3.9 flash compensation settings By combined use of a Metz ash and the SCA3952 adapter , the camera adjusts for ash. It can be adjusted within ±3EV in increments of 1/3 steps.
43 4.0 Advanced functions 4.1 Exposure Compensation In some situations, such as a great differ ence between the subject and background brightness or overall subject tones that will not meter correctly because they are all black or white, the resulting photograph may be under - or overexposed.
44 4.2 AE Lock Shooting with the AE lock function is useful in cases wher e the subject to be brought into focus differs from the subject whose exposure is to be measured or when measuring the exposur e of a particular part to be brought into focus using spot exposure metering mode while that part is on the shooting screen.
45 Metered-value dif ference indicator Keep pressing the AEL button and the difference between the metered exposure value and the exposure of the new composition will be displayed on the viewnder LCD. This function can be used to see if an object of very different brightness levels can be pr operly photographed.
46 4.3 Auto Bracketing With auto exposure bracketing, you can capture different exposure variations automatically for three or two successive frames, when it is difcult to determine an exposur e compensation value.
47 Single-Frame Mode (S) Press the shutter r elease button for each shot. The camera meters adequate exposure value for each shot and performs auto-bracketing. The camera stays in the auto-bracketing mode until the last frame of the roll lm is exposed or you cancel the auto-bracketing mode manually .
48 4.4 T aking photos with the mirror up This function pr events mirr or -caused vibrations which may blur the image in close-up photography , when shutter speed is slow , when a telephoto lens is used, or when photographing a poster or another picture.
49 4.5 Long exposure - Bulb Mode T o expose lm longer than 30 seconds, adjust the shutter speed to “B” (bulb). In order to prevent camera shake, use an electromagnetic shutter release and tripod. 1. While pressing the unlock button, tur n the exposure mode dial and set it to “M” (manual mode).
50 4.7 Front/r ear dial lock mechanisms When the Electr onic Dial Lock is “On,” all currently set values in “Av” (Aperture Priority AE), “Tv” (Shutter Priority AE) and “M” (Manual mode) cannot be adjusted with the front or r ear dials.
51 4.8 Depth of field Depth of eld (D.O.F .) is dened as the zone of sharpness befor e and behind the plane of focus. It depends on distance to subject, focal length of lens, aperture setting and distance the lens is focused at. In addition to visual observation via the depth of eld pr eview button, the D.
52 4.9 Infrared photography Inf ra r ed Ph oto gr ap hy is comp li cat ed wh en usin g digi tal b ac ks , as the dig it al back is adj ust ed to mat ch the view ab le lig ht perfe ct ly . T o make goo d infra r ed pho to gr ap hy , y ou need th e ba ck ad ju ste d for th is or a bac k ded ic at ed to i nfr are d p hotog ra phy .
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54 5.0 T ethered shooting T ethered photography with Phase One is as easy as plug and play can be, even though the quality and technology is advanced, it is created to match all studio environments.
55 5.3 T ethered operations When operating in a studio, connected to a computer via FireWir e you are not dependent on battery power or storage media. Y ou can capture directly to the Phase One Captur e One Raw workow softwar e on either Mac or PC, providing power to the P+ back via FireWir e without the battery or CF-card inserted.
56 6.0 The Back The ba ck is a highl y devel op ed pi ece of el ec tr onic . The Ph as e One ba cks ar e cr ea te d to pr ovid e a nat ur al and ea sy wor k ow , wit ho ut c r eatin g unn ec es sar y com pl ica te d fun cti on s or men ubr ows ing .
57 6.1 CF card usage When working with CF-cards, card readers and digital cameras it is very important to follow a few rules, to avoid loss of data. Ph as e O n e r e c om me nd s th at y o u te s t -d ri v e a l l ne w Co mpa ct Fl a s h™ c ar d s (i nc lu di n g t he on e en c l os ed ) .
58 CF card usage – 3S the Secur e Storage System When a card is inserted into the P–back, a complete disk check for a valid le structure is performed.
59 6.1 CF card usage in general Ejecting the car d while the P+ back is still writing to the card (red LED is on) will cause images that ar e still not written to the car d, to be lost or damaged. Also, ejecting the battery while the P+ back is still writing might r esult in loss of the data that is not yet written to the memory card.
60 6.2 Mounting and dismounting card on computers On Windows XP and Windows 2000 you can avoid confusing the system or , worst case, end up with a CF-car d that was unintentionally erased, it is r equir ed to safely eject the card by right clicking the icon in “My Computer” and select the “Eject” option.
61 Recommended formatting is by using the back Selecting “Format disk” will erase the CF-card in the P+ back. The CF- card will be formatted as F A T -32.
62 6.3 Navigating the Back menu When the P+ back is tur ned on, the scr een will always be in its home display position or “Main screen”. Pressing and holding down the upper left button on the back will also bring you to the Main screen, regar dless of where you are in the menu system.
63 From the home position, pressing the “Play” button will bring up the image browser , wher e you can go up and down with the right hand buttons, to browse thr ough images.
64 Battery and Power Indicator The below scr een dumps illustrates the battery and power mode indicators. This is the initial view that meets the user when switching on the P+ back (not connected to a.
65 6.4 Playmode “Play mode” can be used to review , zoom and delete images. From the “Main scr een”, pressing the top left button the P+ back is set to Play mode. In Play mode the top of the scr een will show a menu bar . In the right side of the menu bar the current image number and the number of images captured on the media is displayed.
66 View modes Play mode has four view modes, or r eview modes; Normal image display , Exposure warning overlay , Histogram overlay or File Info overlay .
67 An icon just beside the Play button (top left hand button) will show the direction of scr oll as either vertical or horizontal. Pressing the “Play” button once will change this from horizontal to vertical scroll when using the up and down buttons.
68 6.6 Menu Mode Pressing the lower left button sets the P+ back in “Menu mode” Entering Menu mode by pr essing the lower left button allows you to set up all the prefer ences of the P+ back. Menus are navigated by following the Enter , Exit, Up and Down arr ows and pressing the corr esponding buttons on the P+ back.
69 In general, if the camera is used with medium format cameras with digital interface the setting can be either “Short latency” or “Long latency”. Short latency has a shorter response time, but is power consuming, so when battery time is an issue you should select “Long latency” on the cost of response time fr om the camera.
70 ISO In the ISO Menu choose from ISO 50 to ISO 1600 depending on the conditions you want (number of ISO options may vary depending on which model P+ back is used).
71 When scr olling to the bottom of the WB options four options ar e available: “Custom1”, “Custom2”, “Custom3” and “CreateWB…” T o make a new custom white balance select CreateWB….
72 The P+ back will beep, conrming that the custom white balance is now uploaded, will be applied when the P+ back has been disconnected. This technique is useful because you can bring up to three predened custom white balances taken in the studio to your location shoot.
73 Delete options There are three delete options: “Conrm On”, “Conrm Off” and “Disable”. In Delete options you can setup whether you want an extra conrmation when you delete image.
74 Configuration “Conguration” is used to setup general settings and perform general tasks on the P+ back. “Conguration” contains more menu entries than can be displayed on one screen. This is indicated by a double arrow pointing down on the right side.
75 Format disk Selecting “Format disk” will erase the CF-card in the P+ back. The CF- card will be formatted as F A T -32. Please see CF-car d section for troubleshooting if your card is not recognized. Disk Checking Di sk C he c ki ng is d on e p er d e fa ul t o n ev er y c ar d i n se rt e d to t he P+ b a ck .
76 Ready beep “Ready beep” is the small beep that sounds from the back when r eady for a new capture. The “Ready beep” signals that the P+ back is ready for next capture. “Ready beep” can be either “Single”, “Multi” or “Off”. Default is “Single” “Multi” is for use in noisy surr oundings, i.
77 Language The “Language” option in the “Conguration” Menu can be used to select preferr ed language of the user interface. Expressions in the main menu like: ISO, WB, Play and Menu are not translated. These are regarded as icons, and also understood widely as expressions used to navigate even on the Japanese or Chinese interface.
78 About the P+ Back The “About” option in the “Setup Menu” displays technical information about the hardware and embedded software (“Firmware”) in the camera. This is especially useful if support is needed or if you want to check if Phase One is offering a newer rmwar e for your camera.
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80 7.0 Custom function The functions of Phase One 645 AF is pr edetermined to work in one way , but you can personalize your camera platform to work the way you prefer . No matter what you do in changes of the platforms workingspace, you can always r etur n to default, read more on this in chapter 7.
81 7.2 T ypes of custom functions C-00 Custom functions No. 0: [Initial setting] 1: A 2: B 3: C When “0” has been selected and set, none of the custom items can be set. “1,” “2” or “3” must be selected and set without fail. C-01 Steps of aperture, shutter speed, exposur e compensation.
82 C-09 Cancel auto bracket This function is used to set the release method of the auto bracketing shooting setting upon completion of auto bracketing shooting.
83 C-19 AFL function lock mode This function is used to set the AF lock method when the AFL button is operated. There is a choice between AF locking by pr essing the AFL button and performing the AF operation for AF locking and AE locking.
84 C-27 Flash sync. timing When a moving subject has been shot using the ash, a ash of light will appear ahead of the subject’ s movement under the initial setting. This function makes it possible to change this so that the ash of light comes after the moving subject as illustrated.
85 Custom Functions overview No. Item Initial setting (0) 1 2 3 C-00 Custom Function User standar d User A User B User C C-01 Steps of aperture, shutter speed, Exposure compensation 1/3 EV step 1/2EV .
86 8.0 Lenses and Multi Mount Phase One provides the widest range of possibilities, when it comes to lenses, this increases the possible creative solutions for the photographer , This chapter is looking closer at some possible lenses, but it is worth noticing that there are more lenses usable than what we show her e.
87 8.2 Function of the Phase One lens adaptor T o mount the Phase One Multi-Mount, match the white dot on the camera up with the white dot on the Multi-Mount and tur n slowly clockwise, NEVER use force to mount the ring. When the Phase One Multi-Mount is mounted you can t Carl Zeiss/Hasselblad V and Hasselblad 200series lenses on the camera.
88 8.3 List of alternative lenses Recommended digital lenses Producer specs limitations adaptor/mount notice Mamiya 28 f.4,5 AFD Mamiya 645AFD Sekor Mamiya 75-150 f.4,5 Mamiya 645AFD Sekor Recommended lenses Mamiya 35 f.3,5 Mamiya 645AFD Mamiya 45 f.2,8 Mamiya 645AFD Mamiya 55 f.
89 8.4 Lens Cast What is Lens Cast? Lens cast may occur if using the camera back with wide- angle lenses e.g. Horseman Digiex II, Hasselblad Flexbody or Hasselblad 905SWC or on other lar ge format cameras with differ ent tilt or swing settings. On a medium format camera lens cast is very rar e if using xed lenses from 60 mm to 120 mm.
90 8.5 4 simple steps to calibrate on fixed lenses (MAC) 1. Hold the calibration plate in front of the xed lens (as close as possible), and capture. In order to ensure correct exposure you may have to up a few f-stops or in a very dark setup, put on mor e light directly onto the plate.
91 8.7 4 simple steps to calibrate on fixed lenses (PC) 1. Hold the calibration plate in front of the xed lens (as close as possible), and capture. In order to ensure correct exposure you may have to open up a few f-stops or in a very dark setup, put on mor e light directly onto the plate.
92 8.8 Large format and stitched images (PC) 1. Start by capturing the two calibration les and the two image les. 2. Save the left-side calibration le by clicking the “Generate…” button 3. Name the calibration le i.e.CarsLeft. 4. Save the right-side calibration le the same way .
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94 9.0 Softwar e Capture One 4.1 Digital Back Only , is a part of the new Phase One camera platform. For further information r egarding functions of Capture One 4.1 please read the users guide for this, the user guide is found under the menu help on win and on MAC.
95 9.2 Importing from CF car d Like using e.g. win-explorer it is easy to browse to a disk containing RA W images on a local or network computer . Y ou can also choose to import directly fr om a memory card in a card r eader . Choose File > Import images or select the import images button to begin the import process.
96 10.0 Large format and technical cameras Phase One’ s status as open platform does not only mean the possibility of tting the back on dif ferent medium format cameras, but also lar ge format and T echnical cameras. 10.1 Large format photography Y ou can do lar ge format photography , digital captur es with the Phase One back.
97 10.2 T echnical cameras The use of technical cameras is growing. Images taken with a technical camera can have differ ent look and feel compar ed to DSLR or medium format capture. The look is achieved through unique focal lengths, use of rise/drop and shift movements available since photography began and a differ ent optical point of view .
98 11.0 Maintenance In general very little maintenance is needed, but this is a professional tool, and should be treated with care and caution. If the gear for some reason have not been used for a period, you should always do test shots before the photographic session.
99 11.2 Battery socket Never leave batteries in the socket, if the camera or back is not supposed to be used for longer periods. Keep contacts clean and dry at all times. 11.3 T ripod/Electronic shutter release contact Keep all contact clean and dry at all time.
100 11.4 Camera display error -notification LCD Display Causes and Remedies Main LCD panel Viewfinder LCD readouts Problems Remedies If the camera cannot focus in the AF “S” (single) mode, you cannot release the shutter .
101 11.5 Lens maintenance Never touch the inner optics of the lens with your ngers, keep the inneroptics perfectly clean with air , lens brush or the dry cloth deliver ed with the lens. Do not touch the contacts; keep the contacts clean, either by dry cloth or by using ber glass brush, do not use tools of any kind on the lens.
102 11.7 housing specification Camera T ype : 6x4.5cm format, electronically controlled focal-plane shutter , TTL multiple mode AE, AF Single Lens Reex Actual Image Size : 56x41.
103 11.8 P+ series T echnical specifications Please read the schedule for detailed overview of the dif ferent backs..
104 11.9 End User support Policy Please check www .phaseone.com for updated support policy By purchase of a Phase One product we guarantee you W orld Class Support and Service! W orld Wide Dealer Network At Phase One we think globally but act locally .
105 F AQ, T utorials & Documentation The F AQ is a collection of the most frequently asked questions and related answers in the Phase One Knowledge Base.
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Ein wichtiger Punkt beim Kauf des Geräts Phase One 645 AF (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Phase One 645 AF noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Phase One 645 AF - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Phase One 645 AF reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Phase One 645 AF erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Phase One 645 AF besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Phase One 645 AF verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Phase One 645 AF. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Phase One 645 AF gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
