Benutzeranleitung / Produktwartung PV-DV952 des Produzenten Panasonic
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Spanish Quick Use Guide is included. Guía para rápida consulta en español está incluida. Digital Video Camcorder Operating Instructions Model No . PV -D V952 Bef ore attempting to connect, operate or adjust this product, please read these instructions thoroughly .
2 Thin gs You Shou ld Know Thank you for choosing Panaso nic! You have purchased one of the most sophisticated and reli a ble products on the market today. Us ed properly, we ’ re sure it will bring you and your f amily years of enjoyment. Please tak e time to fill in t he information on t he right.
3 Important Safeguards 1) Read Instructions — All the safety and operati ng instructions should be read before t he unit is operated. 2) Retain Instructions — The safety and operating instructions should be retained for fu ture reference. 3) Heed Warnings — All warnings on the unit and in the operating instructions should be adhere d to.
4 A lithium ion/polymer batter y t hat is recyclable powers the product you hav e purchased. Please call 1-800-8-BATTERY for information on how to recycle this battery .
5 Contents Before Using Standard Accessor ies ......................................................... 6 Quick G uide....... ...... ........ ....... ...... ........ ....... ...... ........ ....... ... 7 To watc h the Pla yback Pictu re ....... ......
6 2) CGR-D16 4) VFC3766 3) N2QAEC000003 CR2025 1) PV -DA C11C K2KC4CB00002 5) VFC3506 9) LSFT0259 6) LSFT0489 7) 8) VF A0366 Bef ore Usin g Standard Acce ssories Illustrated on the left are accessories packaged with the Palmcorder. 1) AC Adaptor, DC Cable and AC Cable ( l 12) ≥ Supplies power to the P almcorder.
7 3 1 CAMERA VCR CARD P .B. MODE ON OFF 5, 6 1 2 4 6 4 5 CAMERA VCR CARD P .B. MODE ON OFF 7 7 POWER POWER CAMERA VCR CARD P .B. MODE ON OFF POWER OPEN/EJECT 2 PUSH TO CLOSE 3 Quick Gu ide 1 Charge the Batte ry. ( l 12) ≥ Connect the AC Cable to the AC Adaptor and AC wall outlet.
8 1) 3) 8) 9) 10) 4) 5) 2).
9 37) 38) 39) 40) 41) 42) 43) 44) 45) 46) 50) 48) 49) 51) 52) 54) 56) 55) 57) 53) 47) 34) 33) 32) 31) 30) 29) 28) 27) 26) 35) 36) A/V IN/OUT PHONES D.STILL PICTURE TO PC S-VIDEO IN/OUT MIC STILL VOICE MPEG4 CARD MODE TAPE CARD 26) Viewfinder ( l 14, 67) .
10 ZOOM INDEX INDEX SELECT STORE STOP KL ∫ OSD COUNTER V /REW STILL ADV OFF/ON P .B.DIGIT AL DA TE/ TIME RESET TITLE T W s VOL r ¥ REC MUL TI/ P-IN-P PH OTO SHOT ST AR T/ STOP A.DUB PLA Y P A USE FF/ W STILL ADV MENU ITEM SET 61 5 ; ED V AR. SEARCH P .
11 1 3 2.
12 CGR-D08A/1B A B A B A A B B 1 h. 2 h. 3 h 15 min. 1 h 20 min. (1 h 5 min.) 2 h 35 min. (2 h 10 min.) 4 h 30 min. (3 h 40 min.) 5 h 20 min. 8 h 25 min.
13 2 1 R E C SAVE 1.
14 PUSH OPEN 2 3 180 x 90 x LCD/EVF SET PUSH MENU TO RETURN LCD BRIGHTNESS LOW||||----HIGH LCD COLOR LEVEL LOW||||----HIGH EVF BRIGHTNESS LOW||||----HIGH 12:30:45AM OCT 15 2002 12:30:45AM OCT 15 2002 .
15 Using the Menu Screen To facilitate the selection of a desired function or setting, this Palmcorder displays various funct ion settings o n menus. 1 Press the [M ENU] Button. ≥ When the [CAMERA] Lamp is on, the Camera Function Menu is displayed. 1 ≥ When the [ VCR] Lamp is on, t he VCR Function Menu is displayed.
16 PROG.AE OFF 5 7 4 Ω º RETURN ---- YES PROGRESSIVE AUTO ON OFF D.ZOOM CINEMA OFF 25 120 CAMERA SETUP PUSH MENU TO EXIT 1) 2) 3) 4) 6) 7) 8) 9) 10) 11) 12) 25) 26) 27) 28) 29) 30) INDEX 17) 18) 19.
17 BLANK SEARCH ---- YES RETURN ---- YES RECORD TO CARD ---- YES PLAYBACK FUNCTIONS PUSH MENU TO EXIT INDEX PHOTO SCENE AUDIO ST1 ST2 MIX AUDIO OUT STEREO L R 2) 1) 3) 4) 5) 7) 8) OTHER FUNCTIONS PUSH MENU TO EXIT REMOTE VCR1 VCR2 OFF RETURN ---- YES CLOCK SET ---- YES DISPLAY SETUP PUSH MENU TO EXIT DATE/TIME OFF D/T DATE C.
18 Card Playback Mode Main-Menu [CARD FUNCTIONS] [DELETE CARD FILE] Su b-Menu 1) Selecting and deleting a File [ DELETE F ILE BY SELECTION] ( l 43) 2) Deleting All F iles [DELETE ALL F ILES] ( l 43) 3.
19 1, 2 1, 3 PUSH SHUTTER/IRIS/VOL/JOG MENU CLOCK-SET PUSH MENU TO RETURN YEAR :2002 MONTH :OCT DAY :10 HOUR : 2PM MINUTE:30 1 CAMERA FUNCTIONS PUSH MENU TO EXIT 1. CAMERA SETUP 2. DIGITAL EFFECT 3. CARD SETUP 4. MULTI-PICTURES 5. RECORDING SETUP 6. DISPLAY SETUP 7.
20 24 RECORD REC PAUSE PAUSE CAMERA VCR CARD P .B. MODE ON OFF 1 3, 4 3, 4 1 2 3 TAPE CARD 8 5 ° x ° x REC/P A USE POWER AUTO MANUAL AE LOCK SEARCH 67 CAMERA Mode Recor ding 1 Set the [OFF/ON/MODE] Switch to [ON]. ≥ The [CAMERA] Lamp lights up. 1 2 Slide the [TAPE/CARD] Selector towards [TAPE].
21 1 t W 5 t W 10 t W T T T 1 Z.MIC 1 PHOTO PHOTO PHOTO PHOTO 1 PH OTO SHOT 2 2 TAPE CARD STILL 1 PhotoShot Recording on the DV Cassette With this function, you c an record still pictures with sound for approxima tely 7 seconds eac h on the Cass ette.
22 30 t W T D.ZOOM 2 1 MENU PUSH SHUTTER/IRIS/VOL/JOG 1 2 PH OTO SHOT 2 1, 3 2 OPTICAL IMAGE STABILIZER EIS EIS MEGA 1 2 1, 3 2 FADE Digital Zoom Function This function is useful when you want to record close-up shots of subjects located beyond a normal zoom range of 1 k to 10 k magnification.
23 1 CINEMA 1 MENU PUSH SHUTTER/IRIS/VOL/JOG Cinema Function This function is for recording in a cinema-like wide screen. 1 Set [CAMERA FUNCTIONS] >> [CAMERA SETUP] >> [CINEMA] >> [ON]. ≥ Black bars appear at the top and bottom of the screen.
24 MNL 1/100 1 2 2, 3 1 PUSH SHUTTER/IRIS/VOL/JOG AUTO MANUAL AE LOCK Manual Focus Adjustment Focus can be adjusted manually for record ing in a situation where auto focus may not function well. 1 Set the Mode Selector Switch to [MANUAL]. ≥ The [MNL] Indication 1 appears.
25 Manual Iris Adjustme nt (F Nu mber) You can use this function when the screen is too bright or too dark. 1 Set the Mode Selector Swi tch to [MANUAL]. ≥ The [MN L] Ind ica tion 1 appears. 2 Press the [PUSH] Dia l repeatedly until the Iris Indica tion 2 appears .
26 2 3 1 4 5 2 1 AUTO MANUAL AE LOCK W.B. MNL 1 W.B. AUTO MANUAL AE LOCK 3 1 2, 3 Recording in Natural Colors (Wh ite Ba lanc e) Depending on the scene or light conditions, the Automatic White Balance Adjustment M ode may not be able to bring out na tural colors.
27 Using the Video Flash The Built-in Video Flash enables you to record still pictures in a dark place. 1 Press the [PUSH] Butto n to open the Video Flash.
28 Digital Effect Functions This Palm corder is equipped with digital effect funct ions that add special effects to the scene. Digital Effects 1 [EFFECT1] 1) [MULTI] Multi-Picture Mode 2) [P-IN-P] Picture-in-Pict ure Mode 3) [WIPE] W ipe Mode 4) [MIX] M ix Mode 5) [STROB E] Strobe Mode ≥ Record s images with a stroboscopic effect.
29 1 2 3 1, 2 1, 2 MULTI/P-IN-P PH OTO SHOT 4 4 MENU PUSH SHUTTER/IRIS/VOL/JOG 12 34 3 1 1, 2 MULTI/P-IN-P PH OTO SHOT 4 4 MENU PUSH SHUTTER/IRIS/VOL/JOG ª Multi-Picture Mode Strobe Multi- Picture M ode 1 : You can capture and record 9 consecutive small still pictures .
30 VCR Mode Playing Back The recorded scene can be played back immediately after recording. 1 Slide the [OF F/ON/MODE] Switch and s et the Palmcord er in the VCR Mode. ≥ The [VCR] Lamp lights u p. 1 2 Push the Ope ration Lever to wards [ 6 ] to rewind the tape.
31 Sl ow Mo tion Pla ybac k This Palmco rder can p lay back at a slow speed. 1 Press the [ 1 ] Button. 2 Press the [ E ] Button or the [ D ] Button on the Remote Controller.
32 Index Search Functions To facilitate searching of desired scene, this Palmcorder automatically records index signals during r ecording, as explained in the following. PhotoSh ot Inde x Signal These signals are automatically recorded whenever still pictures are taken in PhotoShot Mode ( l 21) .
33 Playback Zoom Function A part of t he image can be enlarged up to 10 times during playback. 1 During playbac k, press the Play back Zoom Button [P.B. ZOOM] on the Remote Controller. ≥ The center of the image is enlarged to approx imately double the size.
34 1 2 3 1, 2 MENU PUSH SHUTTER/IRIS/ VOL/JOG 1, 3 ZOOM INDEX INDEX SELECT STORE STOP KL ∫ OSD COUNTER V /REW STILL ADV OFF/ON P .B.DIGITAL DA TE/ TIME RESET TITLE T W s VOL r ¥ REC MUL TI/ P-IN-P PHOTO SHOT ST ART/ STOP A.DUB PLA Y PAU S E FF/ W STILL ADV MENU ITEM SET 61 5 ; ED VAR.
35 A.DUB ; A.DUB ! 12 1, 2 1, 2 MENU ZOOM INDEX INDEX SELECT STORE STOP KL ∫ OSD COUNTER V /REW STILL ADV OFF/ON P .B.DIGITAL DA TE/ TIME RESET TITLE T W s VOL r ¥ REC MUL TI/ P-IN-P PHOTO SHOT ST ART/ STOP A.DUB PLA Y PAU S E FF/ W STILL ADV MENU ITEM SET 61 5 ; ED VAR.
36 1 2 3 1.
37 F 7 640 PICTURE 1, 2, PH OTO SHOT 4, TAPE CARD 3, , 1 3, , 1 MENU STILL VOICE MPEG4 CARD MODE PUSH SHUTTER/IRIS/VOL/JOG ª Card PhotoShot (continued) Recording from a Cassette (VCR Mode ) 1 Slide the [TAPE/CARD] Selec tor to [CARD]. 2 Slide the [STIL L/MPEG4/VOICE] Select or to [STILL].
38 ª Reco rding the M oving Pictu res (MP EG4) You can r ecord moving pictures for e-m ailing on a M emory Card. The recorded data can be also played back on Windows Media Player. Recording f rom the Palmco rder Lens (Camera M ode) 1 Slide the [TAPE/CARD] Selecto r to [CARD].
39 Playi ng Back Files from the Memory Card It allows you to play back files recorded on a Card. ≥ When you set the Palmcor der to Card P layback M ode, the Card Cont ents 1 are displayed to inform you wh ich kind(s) of data (still picture, moving picture and/or vo ice data) are r ecorded on the Card.
40 1 3 5 4 PICTURE No.25 100-0012 2 640 640 640 640 640 640 1 3, 4, MENU STILL VOICE MPEG4 CARD MODE 2, 4 MULTI/P-IN-P PUSH SHUTTER/IRIS/VOL/JOG No . 3 FILE SEARCH PUSH MENU TO RETURN ª To Select a Desired File and Play it Back After setting the Palmcorder to the Card Playback Mode ( l 3 9).
41 Slide Show The recorded still pictures in the Card can be played back like a Slide Show. You can set up a Slide Show or ch ange the content. To Select Pic tures to Play Ba ck in Your Slide Show 1 After setting the [STIL L/MPEG4/VOICE] Switch to [STILL], set [CARD FUNCTIONS] >> [CARD EDITING] >> [SLIDE SHOW] >> [ YES].
42 Creating a Title You can c reate a title and record on a M emory Car d. 1 Camera Mode: Slide the [STILL /MPEG4/VOICE] Sele ctor to [STILL] and point the came ra at the ima ge you want to use for creating a title. VCR Mode: Search for the image you wa nt to use for creating a title and set the Palmc order to Still Play back Mode.
43 Protecting the Files on a Memory Card from Accidental Erasure (File Lock) Precious files recorded on a Memory C ard can be locked to prev ent accidental erasure. (Even if files are locked, the files will be deleted when the Memory Card is form atted.
44 1 NOW FORMATTING 1, 2 1 MENU PUSH SHUTTER/IRIS/VOL/JOG 1.
45 Copying your DV Cassette to an S-VHS or VHS Casset te (Dubbing) After connecting the Palm corder and the S-Video, Video and Audio Input Jacks A of the VCR as illustrated on the left, start the following proce dures. ≥ Be sure to press the [OSD] Button on the Remote Controller before copying so that no Indications are left visible.
46 Using your Palmcorder with Digital Video Equipment (Dubbin g) By connecting this Palmcorder with other digital video equipment (such as another Palm corder of the s ame format/m odel) that has a DV input/output terminal (i.
47 Using the Software with a Computer An image stored on the D V Cassette can be transferred to your Personal Computer. ª System Requirements for ArcSoft ≥ CD-ROM drive (for installation) (for ArcS.
48 ArcSoft Softwa re There are 4 types of image editing softwar e in the ArcSo ft Software pack age. Before you begin... 1 Open [Start] >> [Programs] >> [ArcSoft] >> [Panorama Ma ker 3.0] or [Photo Impression 3 .0] or [PhotoBase 3.0] or [PhotoPrinte r 2000 Pro].
49 1).
50 Using the G726 Decoder G726 Decoder allows you to listen to MP EG4 sound with Windows Media Player. Install it from en closed CD-ROM. In order for the G726 Decoder to be installed, the hard disk must have at least 16 MB of free space. Before proceeding with instal lation, check out the amount of free space on the hard disk.
51 Check if Palmcorder is correctly recognized 1 Verify [Remova ble Disk] icon is added in [My Computer]. ≥ Drive name ( E: etc.) may vary depending on your computer.
52 Verifying and updating driver Windows 98 SE Verify and updat e driver while Palmc order is c onnected to the computer. ª Verifying driver (Palmcorder must be conn ected to computer.
53 Windows 2000Prof essional Verify and update driver while Palmcorder is connected to the computer. ª Verif y driver (Palmcorder must be connected to computer.) 1 Select [Start] >> [Settings] >> [Control Panel] , double click [System] Hardware tab, Device Man ager.
54 Windows Me Verify and updat e driver while Palmc order is c onnected to the computer. ª Verifying driver (Palmcorder must be conn ected to computer.
55 Windows XP Verify the driver while Palmco rder is connect ed to the c omputer. ª Verifying driver (Palmcorder must be conne cted to computer) 1 Select [Start] >> [Control Panel] >> [Perf orma nce an d Ma int en ance] , d oubl e cl ick [Sys tem] , Hardware tab, Device M anager.
56 Notes ≥ Do not disc onnect USB Connect ion Cable while the operation light of Palmc order is on. I t may f reeze the software or destroy t he data in transfer. Please refer t o the user manual o f Palmcorder. ≥ We recom mend using AC adaptor as th e power source f or the Palmco rder when using USB Connection Kit.
57 Others Indications Various functions and Palmcorder co nditions are d isplayed on the screen. 1) Remaining Battery Power [ r ] ≥ When the bat tery power becomes low, the indication changes. When the battery is discharged completely, the u ( v ) Indication flashes.
58 12) Recording Mode ≥ AUTO: This appears when M ode Selector Switch is set to [AUT O]. ( l 20) ≥ MNL: This appears when Mode S elector Switch is set to [MANUAL]. ( l 23, 24, 26) ≥ : This appears when M ode Selector Switc h is set t o [AE LOC K].
59 ª Changing the Counter Display Mode By changing [C.DISPLAY ] on the [DISPLAY SETUP] Sub-Menu, yo u can chang e the Counter Display Mode to Tape Counter Indication ( 0:00.00), Memory Counter Indication (M0:00.00), and Time Code Indication (0h00m00s00f).
60 Notes & Precautions ª Power-Related Item s ( l 12) ≥ When the Pa lmcorder is used for a long time, the Cam era body becomes warm, but this is not a malfunct ion. ≥ If the [CHARGE] Lamp does not light up , although the Battery is attached, detach the Battery, and reattach it.
61 ª Cinema Function ( l 23) ≥ Cinema function does not operate during Card Mode. ≥ Using the Cinema function does not widen the recordi ng angle. ≥ If you play bac k tape recorde d in Cinema Mode on a wide-screen (16:9) format TV, playback size is automatically adjusted to fit the TV sc reen format.
62 ª Digital Effe ct Funct ions (Camera M ode) ( l 28) ≥ If you set [EFFECT1] on [DIGITAL EFFECT] Sub-Menu to [MAGICPIX], you need to adjust the focus manually. However, you cannot adjust the shutter speed and iris and cannot select Whit e Balance.
63 ª Audio Dubbing ( l 35) ≥ The blank section of a tape cannot be dubbed. ≥ Sounds sent through the DV Terminal cannot be dubbed. ≥ If a tape has a non-recorded portion when the tape is dubbed, images and sounds may be disturbed when this portion of the tape is played back .
64 ª Card Play back ( l 39) ≥ If a blank (no thing recorded) Car d is played, t he screen becomes white and the [NO PICT URE], [NO MPEG4 DAT A] or [N O VOICE DATA] Indicati on appears depending on the m ode selected.
65 Cautions for Use ª After Use 1 Take out th e Cassette. ( l 13) 2 Set the [OFF/ON/MODE] Switc h to [OFF]. ( l 14) 3 Detach the Po wer Source and retract the Viewfinde r.
66 Watch for Condensation Even Before the [DEW DET ECTED] Indication Is Di splayed. ≥ Because condensat ion takes place gradually, the [DEW DETE CTED] Indication may not be displayed during the first 10 to 15 minutes o f condensa tion formation inside the Palmc order.
67 ª Cautions for Storage Before storing th e Palmcorder, take the Cassette o ut and detach the Battery. Store all the com ponents in a dry place with a relatively stable temperature.
68 Explanation of Terms ª Digital Video System In a digital video sy stem, ima ges and sou nds are c onverted into digital signals a nd recorded on a tape. This complete digital recording is capable of recording and playback with minimal image and sound deterioration.
69 Speci fications Digital P almcorde r I nform ation for yo ur safe ty Power S ource: DC 7.2 V/7.8V Power Con sumpti on: 7 W (REC mode) Recording Format: M ini DV (Consumer-use Digita l Video SD Format) Tap e Used: 6.35 m m digit al vi deo tape Recordin g/Play back Tim e: SP : 80 mi n.
70 Palm cord er Ac cessor y Syst em *Please refer to page 12, concerning the battery charging time and available recording time. *NOTE: Access ories and/or model numbers may va ry by country.
71 Palmco rder Access ory Order Form (For USA Customers) In CANADA, please contact your local Panasonic dealer for more information on Accesor ies. T O OBT AIN ANY OF OUR P ALMCORDER A CCESSORIES Y OU.
72 Before Requesting Service (Problems and Solutions) If you are experienc ing one of the following problems with your Digital Palmco rder, it may be som ething you can correct yoursel f. Check the list below for Problems and Solut ions. Problems Solutions The Palm corder power cannot be turned on .
73 The Rema ining Tape Time Indica tion does not match t he actual remaining tape time. ≥ If scenes of less than 15 sec onds are continuous ly recorded, the remaining tape time cannot be displayed correctly.
74 Request fo r Service Notice (USA only ) Mail this completed f or m and your Proof of Purchase along with y our unit to: P anasonic Ser vices Company 1705 N. Randall Road Elgin, IL. 60123-7847 Attn: Camcorder Repair Request f or Service Notice: Please photocop y this form when making a request f or ser vice notice.
75 Limited Warranty (For USA Customers) Panasonic/Quasar Video Products Limited Warranty Product Camcorder DVD/VCR Deck, A/V Mixer TV/VCR, TV/DVD, TV/DVD/VCR Combination TV/HDR Combination Rechargeabl.
76 Customer Ser vices Directory Service in Canada: As per sevicenter listed in Canadian warranty information on page 77. For Product Information, Operating Assistance, Literature Request, Dealer Locations, and all Customer Service inquiries please contact: 1-800-211-PANA (7262), Monday-Friday 9 am-9 pm; Saturday-Sunday 9 am-7 pm, EST.
77 Limited Warranty (For Canadian Customers) Panasonic Canada Inc. 5770 Ambler Driv e, Mississauga, O ntario L4W 2T 3 PANASONIC PRODUCT – LIMITED WARRANTY (For Canadian Customers) Panasonic Canada I nc.
78 Index ª A AC Adaptor ...................... ......................... ................... 12, 65 AE Lock Functi on ...... ...... ...... ...... ......... ...... ...... ......... ...... .. 25 ArcSof t........ ........ ....... ...... ...... .........
79 1 4 2 3 CAMERA VCR CARD P .B. MODE ON OFF POWER.
80 ø F 7 1200 , PH OTO SHOT , STILL VOICE MPEG4 CARD MODE TAPE CARD PUSH SHUTTER/IRIS/VOL/JOG MENU ª Para introducir una tarjeta de memoria Antes de introd ucir una tarjeta de m emoria, aseg ú res e de que e st é desactivada la videoc á mara. 1 Empuje la pala nca [OPEN] hacia la derecha y abra el a siento de la tarjeta d e memoria.
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LSQT0513B F0102Nm0 (1000 A ) P anasonic Consumer Electronics Compan y , Division of Matsushita Electric Corporation of America Division of Matsushita Electric Corporation of America Executive Office: .
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Wenn Sie Panasonic PV-DV952 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Panasonic PV-DV952 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Panasonic PV-DV952 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Panasonic PV-DV952 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Panasonic PV-DV952 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Panasonic PV-DV952 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Panasonic PV-DV952. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Panasonic PV-DV952 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.