Benutzeranleitung / Produktwartung HDC-Z10000P des Produzenten Panasonic
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Owner ’s Manual High Defin ition V ideo Camera Model N o. HDC-Z10000P Before connecting, operating or adjusting this product, please read the instructions completely . VQT3U98 until 2011/10/31 For USA and Puerto Rico assistance, please call: 1-800-21 1-P ANA(7262) or, contact us via the web at: http://www .
2 VQT3U98 Dear c ustomer , Thank you for choosing P anasonic! Y ou hav e purchased one of the mos t sophistic ated a nd reli able pr oduct s on the market to day . Used pro perly , we’re sure it will bring yo u and your family years of enjo yment. Ple ase tak e time to fill in the informat ion on the right.
3 VQT3U98 THE F OLLO WING APPL IES ONL Y IN TH E U.S .A. FCC Note: This equipme nt has been t ested and foun d to comply with the limits for a Class B dig ital devic e, pursuan t t o Part 15 of the FCC Rules. T hese l imits are de signe d to pr ovide reasona ble prot ection agai nst ha rmful int erference in a residentia l inst allati on.
4 VQT3U98 ∫ Concerning the battery AC adaptor This AC ad aptor operat es on AC between 1 10 V and 240 V . But ≥ In the U.S .A. and Canada , the AC adapt or must be con nected to a 120 V AC power supp ly on ly . ≥ When conn ecting to an AC supply out side of the U.
5 VQT3U98 ∫ Produc t Ide ntifi cation Marki ng Wa r n i n g Risk of fire, explosion and burns. Do not dis assemble. Do not heat the batteri es a bove th e fo llowing t emperatur es o r inci nerate . Button-type batte ry 60 o C (140 o F) Battery p ack 60 o C (140 o F) CAUTION Danger of explo sion if battery is incorre ctly repl aced.
6 VQT3U98 IMPOR T ANT SAFETY INSTRUCTIONS Read these opera ting inst ructions carefully bef ore using th e unit. Fol low the safet y instruct ions on the un it and the applica ble safet y instructions lis ted below . Keep these operating instruct ions handy fo r futur e refere nce.
7 VQT3U98 Prec autio ns USE & LOCA TION ≥ TO A VOID SHOCK HAZ ARD ... Y our camera and po wer supply shoul d not be exposed to rain or moisture. Do not connect t he power su pply or operat e your came ra if it gets we t.
8 VQT3U98 ∫ Features This unit is a sing le body twin lens ty pe 3D high-defi nition vi deo camera. With the adoption of twin le ns for mat, th e convergen ce point can b e adju sted within this unit, allo wing to recor d natural and deep 3D video.
9 VQT3U98 Preparatio n Recording Playback Menu Disp lay Other s Editing Accessori es ........ ...... ...... ..... ...... ...... ....... . 1 1 Prep arati on Parts iden tifica tion an d hand ling ..... ..... 12 Power su pply ........ ..... ...... ......
10 VQT3U98 Edit ing With a PC .. ......... ..... ......... ..... ...... ........ ..... 93 What you ca n do with a P C ...... ........ . 93 End User Lic ense Agr eement ........ ... 95 Oper ating en viro nment . ..... ...... ........ . 97 Installa tion .
11 VQT3U98 Check the ac cessories before using th is unit. Keep the ac cessories out of reach of children to pre vent swall owing. Product numbers cor rect as of Oct. 201 1. Thes e may be subject to change. ≥ Keep the mic rophone holder screw , microphon e holder ada ptor and INPUT terminal cap out of reach of children to prevent swallowing .
12 VQT3U98 1 Shoulder s trap fixture 2 Sub zoom lever ( l 48,126) ≥ This lever func tions in th e same manner as the zoom lev er . 3 Sub recording st art/stop button ( l 33, 126) ≥ This butt on functi ons in the same manner as the reco rding st art/s top butt on.
13 VQT3U98 18 Wireless remote c ontrol sen sor ( l 32) 19 Internal mi crophones 20 Recor ding la mp ( l 127) 21 Spea ker 22 Lens ( l 16) 23 INPU T 1, 2 (LINE/MIC) swi tches ( l 59) 24 I NPUT 1 , 2 (+4.
14 VQT3U98 44 LCD monitor extract p art [PULL] ( l 25) 45 LCD m onitor ( T ouch scree n) ( l 26) 46 Shoulder strap fixt ure 47 Ey e cup att achment p art ( l 15) 48 Ey e cup ( l 15) 49 V iewfinde r ( .
15 VQT3U98 ∫ Adjust the len gth of the grip belt so tha t it fit s your hand. ∫ Att aching the eye cup Att ach by alig ning the no tch of t he eye cu p atta chment p art with t he prot rusion at the insi de of the eye cup. ∫ Att aching the microphon e holder ≥ Atta ch by using a commerciall y available screw drive r .
16 VQT3U98 ≥ When att aching th e microph one holder an d the micr ophone holder ad aptor , be sure to tighten the screws firml y even though you migh t hear a squea king sound . ∫ Att aching the tripod ≥ There are t ripod mounting holes th at are compatib le with 1/4-20UNC and 3/8- 16UNC screws.
17 VQT3U98 ∫ About batteries that you can use with th is unit The battery that can be used with this unit is CGA-D54. Prepar atio n Power supply It has been found that counterfeit ba ttery packs which look very simi lar to the genuine product are made available to purchase in some markets.
18 VQT3U98 Charging the battery Important: ≥ Do not use the AC cable with any other equipme nt as it is designed only for this unit. Also, do not use the AC cable from other equipment w ith this unit. ≥ It is recommend ed to charg e the battery in a temper ature betw een 10 o C to 30 o C (50 °F to 86 °F).
19 VQT3U98 Inserting/removing the battery Inst all the battery by inserting it in the direc tion shown i n the figu re. Removing the battery Make s ure t hat th e powe r switch is set to OFF and the s tatus indi cato r is turne d off, and then remov e by holding ont o it tak ing care not to drop.
20 VQT3U98 Charging and recording time ∫ Chargin g/Recordin g time ≥ T empe rature : 25 o C (77 o F)/humidity: 60%RH ≥ When using the v iewfinde r (times in pa renthese s are when using the LCD monitor) ≥ These times are approxima tions. ≥ The indica ted cha rging tim e is for w hen the ba ttery ha s been disc harged c ompletely .
21 VQT3U98 Connecting to the AC outlet Important: ≥ Use the supplied AC adaptor . Do not use the AC adaptor of anothe r device. ≥ Do not use the AC cable with any other equipme nt as it is designed only for this unit. Also, do not use the AC cable from other equipment w ith this unit.
22 VQT3U98 The unit can record motion pict ures or still pictures to an SD card. Cards that you can use w ith this unit Use SD cards confor ming to Class 4 or higher of the SD Sp eed Class Rating * for motion pi cture reco rding. * SD Speed Clas s Rati ng is the speed standar d rega rding co ntinuou s writing .
23 VQT3U98 Inserting/removing an SD c ard Caution: Check tha t th e acce ss lamp has gone off . 1 Open the SD card slot cover and i nse rt (r emove ) th e SD card into (from ) the card slot B . ≥ One SD card can be ins erted int o each of the card slot 1 and the card s lot 2.
24 VQT3U98 Set the po wer switc h to ON w hile p ressing the lock release button B to turn on the un it. A The sta tus indic ator light s on. ≥ T o tu rn on the uni t again af ter the [ECONOMY (BA TT)] or [ECONOMY ( AC)] is activ ated, set the p ower swit ch to OFF once , and the n to ON aga in.
25 VQT3U98 The viewfind er is turned of f and th e LCD monitor is turned on when the LCD monit or is extract ed. The view finder is tu rned on when the LCD monit or is retract ed. It is pos sible to check t he image s recorded d uring 3D r ecording o r scenes recorded i n 3D as 3D when LCD monito r is used.
26 VQT3U98 How to use the touch screen Y ou can opera te by directly touching the LCD monitor (to uch scr een) with your fi nger . It is easier to use the stylus pen (supp lied) for det ailed oper ation or if it is hard to operat e with your f ingers .
27 VQT3U98 LCD monitor adjustment ≥ These settings will not aff ect the images actually recorded. This makes it easie r to view the LCD monit or in bright places including ou tdoors . Sele ct the menu. ( l 30) ≥ It cannot be set while in 3D is displaye d.
28 VQT3U98 Vie wfinder adjustment ≥ These settings will not aff ect the images actually recorded. It adjust s th e field of view t o show t he image on t he viewf inder clearly . 1 Adjust the viewfinder a ccording to th e position that is easy to view.
29 VQT3U98 When th e unit is turne d on for th e first time , a message asking you to set the da te and ti me will appear . Select [YES] and perform step s 2 t o 3 below t o set the d ate a nd t ime. 1 Select the m enu. ( l 30) 2 T ouch the date or time to be set, then set the desired value us ing / .
30 VQT3U98 1 Press the M ENU button . 2 T ouch the top menu A . 3 T ouch the submenu B . ≥ Next (Pre vious) pa ge can be displayed by touching / . 4 T ouch t he desired item to enter the setting. 5 T ouch [EXIT ] to exit the m enu setting. Prepar atio n Usi ng t he m enu s cr een MENU MENU HDC-Z10000P-VQT3U98_mst .
31 VQT3U98 Select the menu. 1 Power on/off button [ ] The unit can be turned on/of f when the power switch of this unit is set to ON. ≥ It will not be possib le to turn the unit on with the wireless remote control approxima tely 36 hours after turning the unit of f.
32 VQT3U98 ∫ Wireless remote c ontrol usable ra nge A Wireless remot e control sensor Dista nce: Wi thin a pprox . 5 m (16 feet ) Angle: App rox. 15 o up, d own, l eft and ri ght ≥ The wire less re mote co ntrol is inte nded for indoo r oper ation.
33 VQT3U98 ∫ Basi c ca mera posi tion in g Normal recording ≥ Put your ha nd through th e grip belt and hold th e unit with both hands. Recording from a high po sition Low-angle recording ≥ For easier low-a ngle recordin g, the sub recordin g st art/st op butt on a nd th e sub zoom leve r can b e used.
34 VQT3U98 ≥ When record ing, make sure your f ooting is st able and there is no danger of colliding with another per son or obj ect. ≥ Hold the eye cup of the view finder as c lose as poss ible to your righ t eye. ≥ Adjust the an gle of the LC D monitor ac cording to t he positio n in which the unit is held.
35 VQT3U98 [SD CARD 1] and [SD CARD 2] can be selected separa tely to record motion pictures or still pictures. 1 Select the m enu. 2 T ouch the media t o record motion pictures or sti ll pictures . ≥ The media is sele cted sep arately to motion pict ures or still pictures is highlight ed in yellow .
36 VQT3U98 Y ou can rec ord life-li ke and powerful 3D ful l high de finiti on quality video . * The image is an illustrati on. ≥ This unit can record a 3D full h igh definition quality video in A VCHD 3D recording format. ≥ Refer to page 9 1 if the 3D full hi gh defini tion qualit y vide o is vi ewed with 3D comp atible T V .
37 VQT3U98 ∫ Screen in dications in the Recor ding Mode *1 Only display ed when 3D Recordin g Mode is in use. *2 Only display ed when 2D Recordin g Mode is in use. ≥ T o record effec tive image as a 3D, it is recommend ed to adjust th e converge nce point as nece ssa ry .
38 VQT3U98 T o en sur e that the 3D vi de o can be safel y view ed, pay a ttent ion t o the foll owi ng points when recording. ≥ Do not ge t too clos e to the subj ect. (U se the 3D gu ide display as gu idance. ( l 41)) * * It is possible to ge t close to approximat ely 45 cm (1.
39 VQT3U98 Convergence point adj ustment ∫ About the conv ergence point Convergen ce point is a positio n that beco mes the refe rence plane of the 3D i mage.
40 VQT3U98 2 Rotate t he CON V . di al to adju st th e converg ence point. ≥ This can be set between C00 an d C99. Positi on of the conver gence po int will b e se t furt her whe n the n umber is larger . ≥ The subject at the positio n of the conver gence poi nt will not shoot out or recess from the sc reen.
41 VQT3U98 ∫ 3D guide dis play The 3D gu ide display is a guid eline of di stanc e between the s ubject a nd thi s unit to ef fectively reproduc e the subjec t as a 3D image. ≥ The values of the 3D guide display will chang e according to the zoom magnific ation and conver gence po int se ttings.
42 VQT3U98 T o record in su ch a way that 3D image of the subject can be effectively repro duced We reco mmend that you rec ord with the subje ct posit ioned withi n the range of the 3D guide display .
43 VQT3U98 ∫ 3D Fine The po sition, focus, and iris of the le ft a nd righ t len ses can be f inely a djusted. ≥ Set [3D/2D RE C MODE] to [ 3D]. ( l 36) ≥ Connect this unit to th e 3D compatible television using a HDMI cable (optio nal). ( l 88) 1 Select the m enu.
44 VQT3U98 Focus adjustment 1 T ouch r / s to adjust th e focus. ≥ It will return to default setting when [ Reset] is touched . ≥ Focus Assist will operate when [F A] is touched, and the part th at is focused will be displayed in red. T ouch [F A] again to cance l the operatio n.
45 VQT3U98 3D stil l pictur es and 2D still pictur es in [ (1920 k 1080)] (16:9) are rec orded for 3D Recording Mode, and 2D still pictures in [ (2304 k 1296)] (16:9) ar e recorded fo r 2D Recording Mode. 1 Change the m ode to . ≥ Extra ct the L CD monit or .
46 VQT3U98 ≥ is displayed in the Manua l Mode. ≥ The followi ng modes approp riate for th e conditi on are set ju st by pointing the unit to what you want to rec ord in the Intellige nt Auto Mode. ≥ Depending on t he recording c onditions , the unit may not enter the de sired mode.
47 VQT3U98 ∫ Intelligent Aut o Mode When switching to Intellig ent Auto Mode , the Auto White Balance and Aut o Focus operate and automat ically adj ust the color balance an d focusi ng. Dependi ng on the bright ness of the s ubject etc. , the apert ure and shut ter speed are automati cally adjus ted for an op timum brightne ss.
48 VQT3U98 It can b e zoo med up to 10 k fo r the 3D Recording Mode, an d up t o 12 k for the 2 D Recording Mode. ≥ It can zoom up t o 23 k when the [i. Zoom] is set to [O N] during the 2D Rec ording Mode. ( l 1 18) ≥ Zoom magnific ation can be c hecked in the screen dis play of Z00 to Z99.
49 VQT3U98 ∫ About the zoo m speed ≥ The zoom speed will vary depending o n how far the zoom lev er is press ed or how fast the zoom ring i s rota ted. ≥ Zoom speed of the sub zoom lever will vary depend ing on the sett ing of [SUB ZOOM] . ( l 126) ≥ The zoom spee d does not vary when operating with the wirele ss remote con trol.
50 VQT3U98 Use the image st abilizer to reduce the ef fect s of shake dur ing recording . This unit is equip ped with Optical Image S tab ilizer in the 3D Recordi ng Mode. This unit is equipped wit h Hybrid Optica l Image S ta bilizer in the 2D Recording Mod e.
51 VQT3U98 Perform fo cus adjustme nt s using the focus ring. If aut o focusi ng is dif ficult du e to the conditi ons, t hen u se Manual Focus . ≥ Switch to Manual Mode. ( l 46) 1 Press the FOCUS A/M/ ¶ button to s witch to Ma nual Foc us. ≥ It will switch to MF from AF.
52 VQT3U98 Automat ic Whi te Ba lance f unction may not rep roduce n atural colors de pending on the scenes or lig hting conditio ns. I f so, y ou can adjust t he Wh ite Balan ce manual ly . Switch the modes o f White Bal ance by pressing the W .B. button.
53 VQT3U98 ∫ T o set the White Bal ance in accordan ce to the recording scene 1 Fi ll the sc ree n with a whit e subj ect 2 Press the W .B. button to display Ach. ≥ When the operati on icon is displayed a nd is touched, it will switch to . ( l 78) 3 Keep on press ing the W .
54 VQT3U98 Perform Iri s/Gain adj ustme nts using the iris ring. Adjust it when the screen is too bright or too dark. ≥ Switch to Manual Mode. ( l 46) 1 Press the IRIS A/M button to sw itch to Manual Iris M ode. ≥ disappears. ≥ The gain is disp layed in dB.
55 VQT3U98 ∫ Adjusting bright ness du ring the Auto Iris Mode ≥ Switch to Manual Mode. ( l 46) 1 Select the menu. 2 T o uch / to adjust se ttings. 3 T o uch [EXIT] to complete the setting. Utiliz ing the USER b utton It is convenie nt to use followin g func tions of t he USER bu tton when i t is set to Manual Iris.
56 VQT3U98 Adjust the s hutter speed wh en recor ding f ast-movi ng subj ects . ≥ Switch to Manual Mode. ( l 46) 1 T ouch the LCD m onitor to display the operation ic ons and touch th e . ( l 78) 2 T ouch / to adjust settings . ≥ When [AUTO] is touched, the shut ter speed is set automa tically .
57 VQT3U98 This unit can rec ord audio in 5.1 ch or 2 ch. When recording in 2 c h, it is possible t o switch between built -in microphon e, external microphon e, or connec ted audio equ ipment for eac h channel. Microphone setup Recording set ting of the built-in microp hone can be adju sted.
58 VQT3U98 Audio recording Switches th e sound qualit y for the audio re cording. Select th e menu. ≥ It may not be able to play back on ot her devi ces when set t o [LPCM]. ≥ [AUDIO REC] will be set to when the [REC FORMA T] is set to [HA] or [HE], and the setting ca nnot be chan ged.
59 VQT3U98 ∫ Using an ex ternal mic rophone o r audi o equipment ≥ Set [MIC SETUP] to [2ch]. ( l 57) 1 Connect an ex ternal mic rophone o r audio equipment to AUDIO INPUT1,2 te rminals (XLR 3-pin). ( l 15) 2 Use INPUT1, 2 (LINE /MIC) sw itches t o switch the connected a udio inp ut signal .
60 VQT3U98 T o remove the e xternal microphone, etc., from the audio input terminals 1, 2 (XLR 3 pin) Remove while pus hing on the PUSH se ction of the aud io input t erminals 1, 2 (X LR 3 pin). ≥ Set the input signal to built-i n microp hone by swit ching the CH1 , CH2 swit ches to IN T (L) or INT (R) after removing the external micropho ne.
61 VQT3U98 Adjusting the audio input leve l ∫ Adjusting the input lev el of the built-in m icrophone (5.1 ch) ≥ Set the [ MIC SE TUP] to anything other than [2 ch]. ( l 57 ) 1 Select the m enu. 2 (When [SET ]/[SE T r ] is selected) T ouch / to adjust the mic rophone input level.
62 VQT3U98 Adjusting the input level of the built-in microphone (5.1 ch) using th e operation icons ≥ Set the [ MIC SE TUP] to anything other than [2 ch]. ( l 57 ) ≥ Set [5. 1ch MIC LEVEL] to [S ET]/[SET r ]. ( l 61) 1 Display the operation icons and touch the icon ( l 78) 2 T o uch / to adjust set tings.
63 VQT3U98 Y ou can cha nge a c ounte r display that indicat es how much time h as elap sed d uring recording or play back. Recording Counter displ ay Counter display Indications Time Code TC 00:00: 00:00 or TC 00:00:0 0.00 ≥ Display will change dep ending on the settin g of the [TC M ODE] .
64 VQT3U98 Setting the Time Code T ime code wi ll display the rec ording time in hou rs, minu tes, seconds , and frames . TC 00:00:00:00 (hour : minute : se cond : frame [NDF]) TC 00:00:00.00 (hour : minute : second . frame [DF]) ≥ The frame (Number of frames cou nted every sec ond) will vary de pending on the [REC FORM A T ] setti ng.
65 VQT3U98 Y ou can set the initial ti me code. 1 Select the m enu. 2 T ouch the item to set a nd chan ge with / . ≥ It will be set to 00h00m0 0s00f when t he RESET button is pr essed. ≥ “h” is an abbrevia tion fo r hour , “m” for minute, “s” fo r second and “f” for frame.
66 VQT3U98 Setting the Recording Counter Recording Counter will displa y t he recording time in second s. 00:00:00 (hour : minute : second (When [REC COUNTER] is set to [TOT A L])) SCN 00:00:00 (hour : m inute : second (When [REC COUNTER] is set to [SCENE ])) Select the counting met hod during the recordin g.
67 VQT3U98 Each of the USER bu tton c an registe r one funct ion from th e 18 available f unctions . ≥ There are t hree USER buttons (USER1 to USER3) on the main body and fou r USER button icons USER4 to USER7 d isplayed on th e LCD mo nitor . Setting the USER but ton 1 Select the m enu.
68 VQT3U98 Using the USER button T o use the set USER bu tton, press USER 1 to USER3 bu tton or touch th e USER4 to USER 7 button ic on display ed when you tou ch the LC D monitor . (When you use the USER1 to USER3) (W hen you use the [USER4] to [USER7]) ≥ T o c ancel , pres s the USER butto n or touc h the USER but ton icon ag ain.
69 VQT3U98 Functions of the USER button ∫ List of USER button function *1 It is not poss ible to use in Playbac k Mode. *2 It is n ot p ossible t o use i n Rec ording Mode. It can be tempo rary chang ed to Auto Focus when it is set to Manua l Focus.
70 VQT3U98 Switches to automa tic iris control for spotlight. V ery bright object is recorded c learly . ≥ appears when it is set. ≥ It will return to st andard Aut o Iris Mode ( ) when it is canceled. ( l 54) Fade in/f ade out ef fect (black) c an be added to th e video an d audio tha t is being recorde d.
71 VQT3U98 The White Ba lance can be changed to A TW Lock. ( l 52) ≥ It will return to A TW when canceled. ≥ This canno t be set when th e White Bal ance is set to anything ot her tha n A TW. The in-fo cus area is display ed in red. ≥ The red dis play does not app ear on the images actu ally recorded.
72 VQT3U98 A graph wit h brigh tness as hor izont al axis a nd number of pixels at that brightness as ver tical axis is disp layed. It is possible to det ermine the exp osure of the whole image by looking at the distribu tion in th e graph. ≥ T o adjust the brig htness , refer to page 54.
73 VQT3U98 It will go back to ALL display when the record ing is started by switching to the recording mode. ≥ Set [3D/2D RE C MODE] to [ 3D]. ( l 36) ≥ is displayed. ≥ Canceling retur ns the convergen ce point to the or iginal position. ≥ The setti ng is canceled in follo wing cases: j If you adj ust the CONV .
74 VQT3U98 The motion picture rec orded last can be deleted. Deleted scen es cannot be r estored. 1 Press USER button or to uch USER button icon in the recording screen. 2 T o uch [YES]. ≥ It will return to recording screen without deletin g by touching [NO].
75 VQT3U98 Quick S tar t 1 Press and hol d down the QU ICK ST ART button until the display on the LCD monito r/ viewfinder disappears. The quick st art la mp E flashes green and the unit goes into Quick S tart S tandby Mode. 2 Press the QUICK ST ART butto n.
76 VQT3U98 Zebra Zebra displ ay: Parts wh ere white saturation (color saturation ) is likel y to occur (e xtremely brig htly lit or shiny part s) are disp layed with diagona l lines (zebra p attern). Mark er d ispl ay: Displays th e luminance level of the cente r of the scr een (lumina nce display frame) in %.
77 VQT3U98 Switching the screen i ndications/mode information display ≥ T o c ancel , press the DISP/MO DE CHK butto n again. ∫ T o displa y the Mode Information List of func tions as signe d to t.
78 VQT3U98 Y ou can use convenien t functions just by the eas y operat ion of touc hing the scr een. 1 T ouch the LCD monitor in the recording screen or playba ck screen. ≥ The operat ion icons are displayed. 2 T ouch an operation icon. ≥ The follo wing functi on is availab le.
79 VQT3U98 1 Change the m ode to . 2 T ouch the play mode s elect i con A . 3 Select the [M EDIA] and [VIDEO/ PICTURE] you wish to play bac k. ≥ T ouch [ENTER]. ≥ An icon is displ ayed in the th umbnail displa y when video i tem is touched. ( , ) 4 T ouch the scene or the still pic ture to be played bac k.
80 VQT3U98 ∫ Change the th umbnail display While the thu mbnail i s displ ayed, the t humbnai l display changes in th e following order if th e zoom lever or the s ub zoom lever is ope rated to side or side. * Detailed informat ion of the s cene is displayed when playing bac k motion pictu res.
81 VQT3U98 Motion pi cture com patib ility ≥ This unit is based on A VCHD 3D/A VCHD Progressive/A VCHD. A VCHD 3D video ≥ Video signals for t he A VCHD 3D that can be played ba ck with this unit are 19 20 k 1080/ 60i and 1920 k 1 080/24 p.
82 VQT3U98 Motion picture playback using operation icon For detai ls on the basic playbac k operatio ns, refe r to pag e 79. Playback ope ration Playbac k display Operatin g step s Fast forward/ rewind pl aybac k During Play back T ouch 5 during playback to fast forward.
83 VQT3U98 Direct playbac k During Play back 1) T ouch 1 to display the direct playback bar A . 2) T ouch the direct p layback ba r or slide it while touching. ≥ The playbac k paus es temporari ly and skips t o the posit ion touc hed or sli d to while touchi ng.
84 VQT3U98 Creating still picture from motion picture A single fra me from the recorded moti on picture c an be saved as a still pictu re. 3D still pictur e and 2D still pictu re will be saved for the scen es recorded in 3D, and 2D still picture will be saved for the scene s recorded in 2D.
85 VQT3U98 Playback scenes by the se lected f ormat Scenes r ecorde d with s ame r ecording format are played back con tinuou sly . ≥ Change the mode to and touc h the play mode s elect icon. Then, set [VIDEO/PICTURE] to [3D] or [2D]. ( l 79) 1 T ou ch th e for mat s ele ct ic on.
86 VQT3U98 ≥ Change the mode to and touc h the play mode s elect icon. Then, swit ch to the thum bnail disp lay of the scene s or stil l picture s to delete. ( l 79) 1 Select the m enu. ≥ Protec ted scenes/st ill pictures c annot be delet ed. 2 (When [MUL TI] is selected in S t ep 1) T ouch the scene/still picture to be dele ted.
87 VQT3U98 ≥ Scenes/st ill pictures t hat cannot be played back (the thumbnai ls are displaye d as ) cannot be d eleted. ≥ In case of [ALL SCENES], the de letion may ta ke time if there are many scenes or still pictures.
88 VQT3U98 ≥ Use the A V m ulti cable (supplied) or HD MI cable (optional) and chec k the output settings. ( l 90) ≥ HDMI is t he inter face f or digit al de vices.
89 VQT3U98 ≥ Check th at the plugs ar e inserted as far as th ey go. ≥ Please use " High S peed HDMI Cables" that have t he HDMI logo (as sh own on the cover). Cables not conforming to the HDMI st and ard will no t work.Panasonic HDMI cable i s recommende d.
90 VQT3U98 Connecting with a HDMI cable Select the desired met hod of HDMI ou tput. ≥ [AUTO] det ermines t he outp ut r esoluti on aut omatically based on i nformat ion f rom the connec ted TV .
91 VQT3U98 Connect the unit to a 3D comp ati ble televis ion comp atible t o the frame se quenti al format using a HDMI cable (op tional) and pla y back scenes record ed in 3D to enjoy lif e-like and powerful 3D ful l high de finiti on images.
92 VQT3U98 ≥ When [3D PLA YBACK] is set to [AUT O] o r [3D] bu t th e con nected TV does not comp atible 3D, two screen s are played back. (When [AUT O] is set, only scenes recorde d in 3D will be p.
93 VQT3U98 What you can do with a PC HD Wr iter XE 1.0 Y ou can copy the motion /still picture dat a to the HDD of PCs or write to media like Blu-ra y discs, DVD discs or SD cards using HD Writer XE 1.0, the sof tware installed in the supplied CD-ROM.
94 VQT3U98 ≥ 3D video or 3D still picture is played back as 2D video or 2D still picture. ≥ It is p ossible to play back on a PC using a ima ge view er st andard to Win dows or comm erciall y availabl e image browsing sof tware, an d copy pictures to a PC u sing W indows Ex plorer.
95 VQT3U98 End User Licens e Agreeme nt Before ope ning the CD-ROM p ackag e, please rea d the fol lowing. Y ou (“ Lic ens ee”) are gra nte d a lic ense for the Sof tware defin ed in this End Us er License Agre ement (“A greement”) on conditi on th at you agree to the terms a nd conditi ons of this Agre ement.
96 VQT3U98 Article 9 With regard to MICROSOFT SQL SER VER COMP ACT 3.5 produc ed by Microsof t Corpora tion (1) Lic ensee shal l use the MI CROSOFT SQL SERV ER COMP ACT 3.5 only when included in t he Sof tware , and s hall not us e the M ICRO SOFT S QL SE RVER CO MP ACT 3.
97 VQT3U98 Operating environme nt ≥ Even if the system requi rements mention ed in this owner’s manual are fulfilled, so me PCs cannot be u sed. ≥ A CD-ROM drive is necessary to install the su pplied softw are application s. (A compat ible Blu-ray disc/DVD wri ter driv e and me dia are necessa ry for writ ing to a Blu -ray disc /DVD.
98 VQT3U98 ≥ Supplied CD-ROM is available for Windows only . ≥ Input is not supported in languages other t han English , German, Fr ench, Simpli fied Chinese and Russ ian.
99 VQT3U98 ∫ Operating e nvironme nt for th e card rea der functi on (mass sto rage) ≥ The USB equip ment operate s with the driver installe d as st andard in the OS . PC IBM P C/A T c omp atible PC OS Windows 7 (32 bit/64 bit) or SP 1 Windows Vi sta (32 bit) (SP2) Windows XP (32 bit) ( SP 3) CPU Windows 7/Windows V ista : 1.
100 VQT3U98 Inst allation When installing the softwa re, log on to your computer as the Admini strator or with a user name wi th eq uivalent authoriz ation. (If y ou do n ot h ave aut horizatio n to do thi s, co nsult yo ur manager .) ≥ Before st artin g the inst allat ion, clos e all applicati ons th at are runn ing.
101 VQT3U98 8 When installation is complete, some notes will appear . Check th e content s, then close th e windo w . 9 Select [Y es, I want to rest art my computer now .], then click [Fi nish]. ∫ Uninst alling HD W riter XE 1.0 Follow the step s below to unin stall an y softwar e applicati ons that y ou no longer requ ire.
102 VQT3U98 Connecting to a PC ≥ Connect t his unit to the PC afte r the sof tware ap plications are install ed. ≥ Remove the supp lied CD-ROM from your PC. A USB cab le (suppl ied) ≥ Insert t he p lugs as far a s they will go. ≥ Insert th e SD card.
103 VQT3U98 About the PC display When the unit is connec ted to a PC, it is recognized as an externa l drive. ≥ Removable disk ( Example: ) is d isplayed in [Compu ter]. Example fo lder struct ure of an SD car d: The following dat a will be recorded.
104 VQT3U98 St arting HD W riter X E 1.0 ≥ T o use the soft ware, lo g on as an Administ rator or as us er name for st andard user acc ount (only f or Windows 7/Windows Vis ta). The sof tware canno t be used with the user na me for a guest acc ount.
105 VQT3U98 If using Mac ≥ HD Writer XE 1.0 is not availab le for Mac. ∫ Operating e nvironme nt for th e card rea der functi on (mass sto rage) ≥ Even if the system requi rements mention ed in this owner’s manual are fulfilled, so me PCs cannot be u sed.
106 VQT3U98 Dubbing with a Blu-ray disc recorder , video device, etc. ∫ Check before dubbing Check the equi pment us ed for dubbing . * Some equipment may not be comp atible with high -definitio n (A VCHD) picture qualit y . In such a cas e, conne ct with the A V multi cable and dub with st andard pic ture qua lity .
107 VQT3U98 3D full high d efinit ion qualit y video can be saved by dubbing t he scenes recorded in 3D to th e A VCHD 3D compatible product s with high definition (A VCHD) picture quality . ∫ T o dub us ing equipmen t with an SD c ard slot Y ou can dub by direc tly i nserting an SD card.
108 VQT3U98 1 Connect t he unit to the Blu-ray disc recorder o r high-defin ition (A VCHD) comp atible DVD recorder . ≥ The USB function selectio n screen will appear on the screen of the unit. 2 T ouch [RECORDER] on the screen of this u nit. ≥ When you se lect an opti on other than [RECORDER], reconnec t the USB cab le.
109 VQT3U98 ∫ Dubbing using equipment w ithout an SD card s lot or a USB terminal, or using a v ideo dev ice Y ou can dub by connecti ng an A V multi c able. ≥ The scenes recor ded in 3D will be dubbe d as 2D video. ≥ Images are dubbed in standard quality .
11 0 VQT3U98 Refer to page 30 for how t o set up the Menu. Camera Setup ≥ Switch to ma nual mode . ( l 46) Preferred camer a setting in formatio n can b e saved t o each sc ene file . Switch t he scene file in accordance wi th the recording c onditio ns.
111 VQT3U98 Adjust s the level of the image ou tline correc tion. 1 T o uch [DET AI L LEVEL]. 2 T ouch / to adjust setting s. 3 T ouch [EX IT] to exit the menu screen. Adjust s the deg ree of verti cal outline c orrectio n in images. 1 T ouch [V DET AIL LEVEL] .
11 2 VQT3U98 Adjust ment of black level ba sed on the image is perfo rmed. 1 T o uch [MASTER PED]. 2 T ouch / to adjust the black level. 3 T ouch [EX IT] to exit the menu screen. Adjust ing brightness during the Aut o Iris Mode. ( l 54) Select s the DRS (Dynamic Range S tretcher) fu nction.
11 3 VQT3U98 T one or contras t of the i mage is set in accord ance with the recorde d scenes. 1 T o uch [GAMMA]. 2 T ouch the desired setting item. ≥ Next (Prev ious) page can be di splayed by touc hing / .
11 4 VQT3U98 Represent s t he color d uring th e record ing. 1 T o uch [MA TRI X]. 2 T ouch the desired setting item. 3 T ouch [EX IT] to exit the menu screen. This makes skin c olors appear sof ter for a more at tracti ve appearan ce. This is more ef fectiv e if you record a pe rson closely from the torso up .
11 5 VQT3U98 Recording Setup Switch the Rec ording Mode to 3D or 2D. ( l 36) Switch th e picture qua lity of the moti on pictures to record. The select able recordin g format diff er depend ing on the setti ng of [3D/2D REC MODE]. ( l 36 ) The frame ra te and the rec ording method will vary depend ing on the recording fo rmat.
11 6 VQT3U98 ≥ Recordabl e time using the batt ery ( l 20) ≥ This func tion’ s defau lt sett ing is [1080 /60i] (3D record ing mode)/[ HA] (2D record ing mode).
11 7 VQT3U98 A scene that moves slowly for long period of ti me is recorde d frame by fra me with an interv al, and is recorded as a short ti me moti on picture. One frame is reco rded every recordi ng inte rval tha t is set. The scene o f one se cond is made up b y 30 f rames.
11 8 VQT3U98 Sets the way the t ime code will move. ( l 64) Initial value of the ti me code can be set. ( l 65) User Inf ormati on can be set. ( l 65) It will switch to th e recordi ng screen an d record th e image and au dio from approximately 3 seconds prior to pr essing the recording sta rt/stop button when [P RE- REC] is touched.
11 9 VQT3U98 Y ou can set the Hybrid Optical Image S tab ilizer . ( l 50) ≥ This can only be selected when the [3D/2D REC MODE] is [2D]. Y ou can rec ord bright pic tures even in dar k places by slowing the shutter spee d. ≥ The shutt er speed is 1/30 or more dependin g on the ambie nt brigh tness.
120 VQT3U98 This will reduce the wind noise coming into th e built-in microp hones while maint aining the realism. ≥ Set the [ MIC SE TUP] to anything other than [2 ch]. ( l 57 ) ≥ Y ou may not s ee the fu ll effe ct dependin g on the record ing cond itions.
121 VQT3U98 Change the lower setting of the built-in microphone (5. 1 ch) accordin g to your choic e. ≥ Set the [ MIC SETUP] to [S URROUND] or [ZOOM MI C]. ( l 57) ≥ Norma lly s et to [ 0dB]. ≥ Select [+3 dB] or [+ 6dB] to get strong power feeling at bass level.
122 VQT3U98 Switch a nd display sett ing Menu items displ ayed are dif ferent depe nding on th e position or setting of the mode switch. [SD CARD 1] and [SD CARD 2] can be selected separa tely to record motion pictures or still pictures. ( l 35) Sets the rota tion dire ction and iris c ontrol of th e iris ring.
123 VQT3U98 Select s the brig htness leve l of the right -leaning zebr a pat terns on th e screen. 1 T ouch [ZEBRA DETEC T 2]. ≥ T ouch [SET]. 2 T ouch / to adjust setting s. 3 T o uch [ENTER]. ≥ T ouch [EXIT] to exit the menu scre en. ≥ Zebra 2 can be dis played by pr essing the Z EBRA button after set ting.
124 VQT3U98 Select s the ope ration of th e Recording Co unter during recording. ( l 66) The infor mation displ ayed on the scr een (opera tion icon and counter displa y etc.) can be displayed/ not displa yed on the T V . ( l 89) It is possible t o change the date and time dis play mode.
125 VQT3U98 Display relating t o lens can be switched. (Z oom Display , Optical Image S tabilizer , Focus Disp lay , Whit e Ba lanc e, Iri s, G ain, Auto I ris, S hutte r Speed, 3 D Macr o) Display can be switched betwee n the remain ing recordab le time of the SD c ard and the remaining bat tery cap acity indicati on.
126 VQT3U98 This makes it easie r to view the LCD monit or in bright places including ou tdoors . ( l 27) It adjust s bright ness and color de nsity on the LCD moni tor . ( l 27) Brightne ss of the viewf inder c an be switched. ( l 28) Switches th e mirror function of the LCD monitor whe n recording yours elf.
127 VQT3U98 Other Functions Menu items displ ayed are dif ferent depe nding on th e position or setting of the mode switch. The SD card c an be form atted. ( l 34) ≥ Please be awar e that if a medium is formatte d , then all the d ata r ecorded on t he medium will be erased and cannot be restored.
128 VQT3U98 Set da te and time . ( l 29) Set the ti me dif ference f rom Greenwic h Mean T ime. ( l 29 ) T ouch screen opera tion, st art and sto p of recordin g can be confirmed with this sound. 2 Beep s for 4 times When an error oc curs. Che ck the sent ence displ ayed on the scr een.
129 VQT3U98 The unit is put into record ing pau se approx. 2 sec ond when the unit is t urned on with the mode set to . ≥ Depending on t he recording c onditions , start time may be longer than 2 secon d. ≥ In the quick power on mode, the zoom mag nification be comes 1 k .
130 VQT3U98 The menu sett ings or [ CUS TOMIZE S CEN E] bac k to the defau lt set ting. ( l 1 10) ≥ Setti ngs fo r [ 3D/2D RE C MO DE], [ REC FO RMA T], [ME DIA S ELEC T], [ CLOCK SET ] and [LANGUAGE] will not be changed. Perform the t ouch sc reen calibrati on if a di ffere nt o bject t o the one t ouched is sel ected.
131 VQT3U98 Vide o Setup ≥ Change the mode to and touc h the play mode s elect icon. Then, set [VIDEO/PICTURE] to [3D] or [2D]. ( l 79) Playbac k of the fi rst sce ne star ts af ter playback of t he last scen e fini shes when set to [ON].
132 VQT3U98 ∫ Recording indi cations Display Indications 1 / 100 99% ↑ OPEN MF50 D 5X Z00 0dB PRE-REC R 1h20m R 1h20m NOV 15 201 1 3:30:00PM 3D C10 3D 60 i TC 00:00:00:00 2.
133 VQT3U98 ∫ Playback i ndication s ∫ Indication o f connec tion to other device s ∫ Confirmato ry indica tions C 5.1 ch Micropho ne Leve l (ALC) ( l 61)/ 2 ch Microphone AL C ( l 121) Wind Noise Ca nceler ( l 120) C10/ 10 Convergence p oint ( l 39) 3D 2.
134 VQT3U98 Major conf irmation/er ror message s to be indic ated on the s creen in text. Display Messages CHECK CARD. This card is not c ompatib le or it cannot be rec ognized by the unit . If this mes sage ap pears ev en though mo tion p ictur es and stil l pictures are re corded on an SD c ard, the ca rd ma y be unstabl e.
135 VQT3U98 ∫ It is not a malfunction in following cases Other s T roub leshooting A clicking sound is heard when the unit is shaken . ≥ This is the s ound of the le ns mo ving and is not a defect. This sound wil l no longer be heard when the unit is turned on and chan ge the mode t o .
136 VQT3U98 Indication Problem Check point s Function display (Rem ain ing Dis play , Counter Display , etc.) is not displayed ≥ [CARD& BA TTER Y] or [OT HER DISP LA Y] of the [SW & DISP SETUP] i s [O FF]. ( l 125) Rec ord in g Problem Check point s The unit arbitrarily s tops recording .
137 VQT3U98 Playback Problem Check point s Scenes /still pictu res cannot be played back . ≥ Any scenes /still picture s where the thum bnails are display ed as cannot be played ba ck. Scenes /still pictu res cannot be deleted. ≥ Release t he protect s etting.
138 VQT3U98 With a PC Problem Check point s When co nnected by the USB cable, this unit is not detected by the PC. ≥ Aft er re-inser ting the SD card into the unit, reco nnect the supplie d USB cable. ≥ Select anot her USB te rminal on th e PC. ≥ Check t he op erating e nvironment .
139 VQT3U98 ∫ If scenes do not cha nge sm oothly when played back on ano ther device The images may be still for several seconds at the joins between the scenes if the following operation s are performe d when multip le scenes have bee n continuo usly play ed back using another un it.
140 VQT3U98 Keep this unit as fa r away as possi ble from electromagnetic e quipment (such as microw ave ovens, T Vs, video games etc.) . ≥ If you use t his unit on to p of or near a TV , the pictures and/or sound on this unit may be disrupt ed by electr omagnetic wav e radi ati on.
141 VQT3U98 ≥ When using a chemic al dust clot h, follow the instruc tions th at came with th e cloth. Do not use the unit for surveill ance purposes or othe r business uses .
142 VQT3U98 defor med st ate, this u nit or ba ttery cha rger may be damaged . Do not throw ol d battery into fire. ≥ Heating a batte ry or t hrowing it i nto a f ire may result in an explo sion. If the operat ing time i s very short even af ter the batt ery has been re charged, the batter y has worn out.
143 VQT3U98 About 3D re cording After adjusting the convergence dial, check that yo u can vie w images in 3D ≥ It may n ot be p ossible to correctly r ecord 3D image in fol lowing cases: j When oper.
144 VQT3U98 When disposing of or giving away the SD car d, note t hat: ≥ Formatting and deletion of this unit or computer only changes the f ile management informati on and does not complete ly delete th e data in th e SD card.
145 VQT3U98 When conde nsati on forms on th e unit, t he lens will cloud up and the un it may not work proper ly . Make e very e ffor t to ensure that condens ation d oes not for m.
146 VQT3U98 ∫ Carefully obser ve copyright laws Whatever y ou have recor ded and c reated can be use d for your p ersonal entertainment only . Under copyright laws, other materials cannot be use d without obtaining permission fro m the holders of the copy rights.
147 VQT3U98 ≥ SD cards are o nly ment ioned with t heir ma in memory size. The st ated times ar e th e approxima te recordab le times for cont inuous recor ding. ≥ If recordi ng for lo ng perio ds, prep are batt eries fo r 3 or 4 t imes the p eriod you wis h to rec ord for .
148 VQT3U98 ≥ SD cards are only mentioned with their main memory size. The st ated numb er is the approxima te number of record able pic tures. When [3D/2 D REC M ODE] is set to [3D ] When [3D/2 D R.
149 VQT3U98 High Definition Video Camera Inform ation fo r your safety Other s S pecification s Power s ource : DC 12 V (When using AC adap tor) DC 7. 2 V (Whe n usi ng batt ery ) Power consumptio n: 16.
150 VQT3U98 Image sens or: 1/4.1 z 3MOS ima ge sensor k 2 T otal; 9150 K (3050 K k 3) k 2 Effective pixels; 3D Recordin g Mode Motion pict ure/S till picture; 62 10 K (2070 K k 3) ( 16:9) k 2 2D Recor.
151 VQT3U98 A V mul ti connector vi deo output level: Component vi deo outp ut level; Y ; 1.0 Vp-p, 75 h Pb; 0.7 Vp- p, 75 h Pr; 0.7 Vp-p, 75 h A V video output level; 1.
152 VQT3U98 AC adaptor Inform ation fo r your safety Dimensions: 1 15 mm (W) k 37 mm (H) k 57 mm (D) [4.53 q (W) k 1.46 q (H ) k 2.24 q (D)] Mass: Approx. 210 g (A pprox. 0.46 lbs .) Battery char ger Inform ation fo r your safety Dimensions: 70 mm (W) k 44.
153 VQT3U98 *1 Please ref er to page 20, concer ning the battery charg ing time and availab le recording time. NOTE: Accessories and/or model numbers may va ry by country . Please consult your local dealer . Product numbers c orrect as of Oct. 20 1 1 .
154 VQT3U98 Accessory Order Form (For USA and Puerto Rico C ustomers) TO OBT AIN ANY OF OUR ACCESSORIES YOU CAN DO ANY OF THE FOLLOWING: VISIT YOUR LOCAL PANASONIC DEALER OR CALL P ANASONIC’S ACCESS.
155 VQT3U98 Other s Limited W arranty (ONL Y FOR U.S.A. AND PUERTO RICO) () Panasonic Consumer Electronics Company, Division of Panasonic Corporation of North A merica One Panasonic Way, Secau cus, Ne.
156 VQT3U98 THERE ARE NO EXPRESS WA RRANTIES EXC EPT AS LISTED U NDER “LIMITED WARRANTY COVERA GE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENT AL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WA RRANTY.
157 VQT3U98 Other s Useful Inform ation (Only For Latin A merican Countr ies) Customer Service Customer Service Directory Obtain product information and operative assistant; localize the closer distributor or Service Center; buy spare parts and accessories by our web site to Latin American: http://www .
158 VQT3U98 Index ∫ Numerics 2ch MIC AL C . . . . . . . . . . . . . . . . . . . . 121 2ch ster eo microp hone . . . . . . . . . . . . . 57 3D Disp lay . . . . . . . . . . . . . . . . . . . . . . . 72 3D FINE . . . . . . . . . . . . . . . . . . . . .
159 VQT3U98 ∫ K Knee poin t . . . . . . . . . . . . . . . . . . . . . 1 13 ∫ L Language . . . . . . . . . . . . . . . . . . . . . . 130 Last sc ene del ete . . . . . . . . . . . . . . . . 74 LCD mon itor . . . . . . . . . . . . . 14, 25, 144 LCD set .
VQT3U98 F101 1RN0 ( ) Panasonic Consumer Electronics Company, Division of Panasonic Corporation of North America One Panasonic W ay , Secaucus, NJ 07094 P © Panasonic Corporation 201 1 Printed in Japan HDC-Z10000P-VQT3U98_mst .
Ein wichtiger Punkt beim Kauf des Geräts Panasonic HDC-Z10000P (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Panasonic HDC-Z10000P noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Panasonic HDC-Z10000P - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Panasonic HDC-Z10000P reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Panasonic HDC-Z10000P erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Panasonic HDC-Z10000P besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Panasonic HDC-Z10000P verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Panasonic HDC-Z10000P. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Panasonic HDC-Z10000P gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
