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C4 IP Communications Nor tel IP Audio Conference Phone 2033 User Guide Title page.
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Revision history 3 Revision histor y April 2006 S tandard 2.00. This document is up-issued to support Nortel Communication Server 1000 Rele ase 4.5 IP Audio Conference Phone 2033 R2. Note: Chan ges to “Befor e Y ou begin” section to ref lect the Power over Ehternet option.
Revision history 4.
Contents 5 Contents Regulatory and safety in formation . . . . . . . . . . . . . . . . . . . . 9 About the IP Audio Conferen ce Phon e 2033 . . . . . . . . . . . 13 Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 6 Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Use Predial . . . . . . . . . . . . . . . . . . . . .
Contents 7 Additional call features . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Use Call Page Connect to make an announce ment . . . . . . . . 60 Charge a c all or charge a f orced call . . . . . . . . . . . . . . . . . . . 60 Use Forced Camp-on .
Contents 8.
Regulatory and safety information 9 Regulator y and safety information Ta b l e 1 : E M C Jurisdiction Standa rd Description United States FCC CFR 47 Part 15 Class B Emissions: FCC Rules for Radio Fre.
Regulatory and safety information 10 Note 1a: This equipment has been tested and found to comply with the limits for a Class B digit al device, pursuant to part 15 of the FCC Rules. These limits are designed to provide rea sonable protection against harm ful interference in a residential inst allation.
Regulatory and safety information 11 interference . Insta ll and use the equipment according to the instruction manual. Other Safety Appr ovals: • IEC 60950: Safety for Information Te chnology Equipment Note 3: All Components of the IP Audio Co nfer ence Phone 2033 Release 2.
Regulatory and safety information 12 DenAn regulatory n otice for Jap an.
About the IP Audio Conference Phone 2033 13 About the IP Audio Conference Phone 2033 The IP Audio Conference Phone 2033 brings voice to the audio conference environment by co nnecting directly to a Local Area Network (LAN) through an Ethernet connection.
About the IP Audio Conference Phone 2033 14 Figure 1 shows the IP Audio Conference Phone 2033. Figure 1: IP Audio Conference Phone 2033.
About the IP Audio Conference Phone 2033 15 Extension micr ophones The IP Audio Conference Phone 2033 supports up to two extension microphones that e xtend the microphone range in la rge rooms. Each extension microphone ha s a Mute button and an LED indicator to indicate the current mute state.
About the IP Audio Conference Phone 2033 16 Te l e p h o n e c o n t r o l s Use the Volume control buttons to adjust the volume of the ringer and sp eaker. Use the Mute key on the main unit or any extension speaker to mute the speaker. The Status indicator LED blinks red when m ute is activated.
About the IP Audio Conference Phone 2033 17 Use the Navigation keys to scroll through menus and lists appearing on the LCD display screen. Arrows appear on the left si de of th e display screen to indicate ther e is more information to be displaye d. Soft keys (self-labeled) are located below the LCD screen display.
About the IP Audio Conference Phone 2033 18 Press the Services key an d use the Navigation keys to access the following items: • Telephone Options: — Volume adjustment — Contrast adjustment — .
About the IP Audio Conference Phone 2033 19 T elephone display The IP Audio Conference Phone 2033 has two display areas: • The upper display area contains sin gle-line information for items such as the caller number, caller name, feature prompt strings, user-entered digits, date and time inform ation, and set information.
About the IP Audio Conference Phone 2033 20 Soft keys The IP Audio Conference Phon e 2033 has three soft ke ys. A maximum of ten functions can be assigned to these soft keys. Your system administrato r as signs function s to the soft keys in layers. Use the Shift (>>) key to navigate the lay ers of soft keys.
About the IP Audio Conference Phone 2033 21 Table 3 lists the telephone state corr es ponding to the status indicator. The idle telephone display also indica tes if there is a message waiting or missed call. Each extensio n microphone also has an LED indicator, indic ating the mute status of the telephone.
About the IP Audio Conference Phone 2033 22 T o change your SCPW: 1. Press the Services ke y. 2. Press the Navigation keys to scroll and highlight Password Admin . 3. Press the Select key. 4. Use the dialpad to enter your password at the prompt. 5. Press the Navigation keys to scroll and highlight New Password .
About the IP Audio Conference Phone 2033 23 8. Press the Select key to accept the new password. Note: If you ar e lock ed ou t of your IP Audio Confer ence Phone 203 3, or forget your SCPW , contact your system administr ator .
Connect the IP Audio Conference Phone 2033 components 24 Connect the IP Audio Conference Phone 2033 components Before you begin Note: Y our IP Audio Conference Pho ne 2033 supports both AC power and Powe r over Ethernet (PoE) options.
Connect the IP Audio Conference Phone 2033 components 25 Steps 1. Connect one end of the CAT5 Ether net cable to the network interface located on the back of the Power over Ethernet (PoE) module. (see Figure 5 ). Plug the other end o f the CAT5 Ethernet cable in to the IP network inte rface.
Connect the IP Audio Conference Phone 2033 components 26 Figure 6: IP Audio Conference Phone 2033 con nections 3. To connect an exten sion microphone, run the microphon e cord through one of the side chan ne ls on the bottom of the main unit, and plug it into one of the extension microphone jacks.
Configure options on the IP Audio Conference Phone 2033 27 Configure options on the IP Audio Conference Phone 2033 The IP Audio Conferen ce Phone 2033 Services menu lists the following submenus: •T h e Telephone Option menu ena bles you or your system administrator to configure teleph one preferences.
Configure options on the IP Audio Conference Phone 2033 28 Use the T elephone Option menu T o use the T e lephone Option menu: 1. Press the Services ke y. 2. Press the Navigation keys to scroll and highlight Telephone Option . 3. Press the Select key.
Configure options on the IP Audio Conference Phone 2033 29 Adjust volume To adjust the volume, press the Services key and select Volume adjustment... from the Telephone Option men u.
Configure options on the IP Audio Conference Phone 2033 30 T o adjust Speaker volume: 4. Choose one of the following: — Press the Select key to save the volume level and return to the Telephone Opti on menu. — Press the Cancel key to keep existing settings.
Configure options on the IP Audio Conference Phone 2033 31 T o adjust the Buzzer volume: 4. Choose one of the following: — Press the Select key to save the volume level and return to the Telephone Opti on menu. — Press the Cancel key to keep the existing settings.
Configure options on the IP Audio Conference Phone 2033 32 Adjust display screen contrast To adjust the LCD display screen contrast, press the Services key and select Contrast adjustment from the Telephone Option menu. T o adjust display screen contrast: 4.
Configure options on the IP Audio Conference Phone 2033 33 Select a language The display is available in multiple lan guages. To choose a language, press the Services key and select Language… from the Te lephone Option menu. T o select a language: Select Date/Time format Several Date/Time formats ar e available.
Configure options on the IP Audio Conference Phone 2033 34 T o select a date/time format: Select Local DialPad T one The Local DialPad Tone op tio n enables a pressed telephone dial key to produce Dual Tone Multi-F reque ncy (DTMF) sou nds, a single to ne, or n o sound.
Configure options on the IP Audio Conference Phone 2033 35 Vi ew Se t I n fo rm at io n The set information option appe ars the follow ing set-spec ific information: • General Informatio n • Set I.
Configure options on the IP Audio Conference Phone 2033 36 Select Ring type The Ring type option sets the telepho ne’s ring tone. To choose a ring type, press th e Services key and select Ring type… from the Telephone Option menu. T o choose a ring type: 1.
Configure options on the IP Audio Conference Phone 2033 37 Select Call Timer The call timer measures how long you ar e on each call. To enable or disable the call timer, press the Services key and select Call Timer from the Telephone Opt ion menu. T o Enable/Disable Call Timer: 1.
Make a call 38 Make a call This section describ es feat ur es asso ciated with making a call. You have several ways to make a call from an IP Audio Conference Phone 2033. Steps Use Predial Use the Predial feature to enter, preview, and edit numb er s before dialing.
Make a call 39 T o edit a Predialed number: Activate Ring Again Use the Ring Again feature if you rece ive a busy tone or if there is no answer. Your IP Phone rings wh en the person you called becomes available. Ring Again automatically redials the number.
Make a call 40 T o call a Ring Again party when you rece ive notification: T o deactivate Ring Again before notification: Redial last number called Use the Last Number Redial feature to autom atically redial the last dialed number. or 2. Choose one of the following: —P r e s s the Ring Again (RngAgn) key .
Make a call 41 T o use Last Number Redial: Use Speed Call Use the Speed Call feature to place internal and external calls by dialing a one-, two-, or three-d igit code. T o create a Speed Call number: Press the Line (DN) key twice (the las t number dialed is automatically red ialed).
Make a call 42 T o make a Speed Call: Make a System Speed Call Use the System Speed Call feature to dial Speed Call co des that override dialing restr ictions placed on your teleph one. T o make a System S peed Call: 1. Press the Line (DN) key. 2. Press the Speed Call Controller (SpcCtl) key.
Answer a call 43 Answer a call Each incoming call cau ses the telephone to ring and the Message Indicator lamps to flash. T o an sw e r a ca ll: Press the Line (DN) key.
While on an active c all 44 While on an active call This section describ es feat ur es ava ilab le du rin g an act ive call. Place a call on hold Use the Hold feature when you are talking o n one line and another call arrives on a seco nd line. Retain the original call by putting it on hold, and then answer the seco nd call.
While on an active ca ll 45 T o return to the ori ginal call, if the transfer is incomplete: Use Timed Reminder Recall Use the Timed Reminder Re call feature to receive a reminder tone when a transferred call is not answered . T o activate Timed Reminder Re call: 2.
While on an active c all 46 If the tran sferred ca ll is not answered, your telephone rings. Use Call Park Use the Call Park feature to hold temporarily (park) and r etrieve a call from any telephone. Using Ca ll Park doe s not tie up a line and, when configured network-wide, can be used acro ss networks.
While on an active ca ll 47 T o park a call o n the System Pa rk DN or you r own DN: T o park a call on a DN other than the System Park DN or you r own DN: T o retrieve a parked call: During an active call, press the Park key twice.
While on an active c all 48 Record a Calling Party Number Use the Calling Party Num ber feature to record a caller’s number, or to charge a call to an account numbe r, during an established call.
While on an active ca ll 49 T o activate Call T race: 1. Press the Transfer (Trans) key or the Conference (Conf ) key. 2. Dial the Special Prefix (SPRE) code followed by 83 or enter th e Ca ll Trace FFC to reconnect au tomatically. Note: Contact your system administ rator for the Call T race featur e SPRE code.
While away from your desk 50 While away fr om your desk This section describ es feat ur es that are used when you are away from your desk. Use Call For ward Use the Call Forward featur e to direct incoming calls to ring on another line (DN). If the telephone is in the process of rin ging , that call cannot be forwarded.
While away from your desk 51 T o reinstat e Call Forward to the same number: Use Internal Call For ward Use Internal Call Forward to allow only calls originating at internal DNs to ring at another DN. Calls originatin g outside your telephone system still ring at your telephon e.
While away from your desk 52 T o activate Remote Call Forward: 1. Press the Line (DN) key. 2. If calling from a telephone outside the system, dial your dire ct system access number and wait for dial tone. 3. Dial the Remote Call Forward Activate FFC to activate the feature.
While away from your desk 53 T o deactivate Remote Call Forward: Secure your telephone The Electronic Lock feature is used to prevent others from making calls from your phone. This feature is controlled using your Station Control Password. To change your Station Contr ol Pass word , refer to “Security features ” on page 21.
While away from your desk 54 T o lock your telephone: T o unlock your telephone: 1. Press the Line (DN) key. 2. Dial the Electronic Lock Activate FFC. 3. Dial your Station Control Password . or 4. Choose one of the following: — If dialing locally, press the Goodbye key.
While away from your desk 55 or 4. Choose one of the following: — If dialing locally, press the Goodbye key. — If dialing the FFC remotely , dial your DN.
Talk with more than one person 56 T alk with more than one person This section desc ribes features that enab l e co nver sat ions between mo re than two pe ople. Note: Contact your system administrato r for information on acce ssing audio conference bridge application s .
Talk with more than one person 57 If the person you atte mpt to add to the conference is unavailable: Use Group Call Use the Group Call feature to automatically call members of a predefined group, one at a tim e, unt il th ey all answer. T o call group members: 1.
Talk with more than one person 58 T o answer a Group Call: Note: When you answer a Group Call, three 10-second tones no tify you that there is a group call on your exte nsion.
Work without interruption 59 W ork without interruption This section describ es feat ur es that provide uninte rru p te d work tim e. Use Make Set Busy Use the Make Set Busy feature to make yo ur telephone appear busy to all callers. T o activate Make Set Busy: T o d eactivate M ake Set Busy : 1.
Additional call features 60 Additional call features Contact your system administrator to determine if the following call features are available on your te lephone. Use Call Page Connect to make an announcement Use the Call Page Connect fe ature to make an announcement over a paging system.
Additional call features 61 T o charge a local or long-dist ance call to an account be fore you dial: T o charge a call in progress: 1. Press the Line (DN) key. 2. Press the Charge key or dial the Call Detail Recording FFC . 3. Dial the charge account number.
Additional call features 62 T o charge a call to an account when you transfe r a call: T o c harge a call to an acco unt when y ou add so meone to a conferen c e ca ll : 1. Press the Transfer (Trans ) key. The call is placed on hold. 2. Dial the Call Detail Recording FFC .
Additional call features 63 Use Forced Camp-on Use the Forced Camp-on featur e to automatically ring another telephone (internal or external) imme diately afte r that telephone disconn ects from its current call. T o us e Forced Camp -on: 2. Dial the Call Detail Recording FFC .
Additional call features 64 T o answer a call camped on to your extension: Use Enhanced Override Use the Enhanced Override feature to override an active call after you attempt a Forc ed C amp -o n. Use Enhanced Over rid e to mak e a simple call or a consultation call, such as placing a call on hold and calling another party.
Additional call features 65 T o disconnect Enhanced Override: Override a busy signal Use the Override feature to overrid e a bu sy signal and interrupt another call.
Additional call features 66 T o end the connection: Use Privacy Release Use the Privacy Release feature to enable one or more people who sh are your DN to join a call. T o use Privacy Release on an established call: Use Radio Paging Use the Radio Paging feature to page a person a nd stay on the line until the person answers.
Additional call features 67 T o us e Automatic Po st selection : The called party is either busy on the telep hone or away from the desk. To page the called party, you do n ot need to redial the nu mber of the called party. 3. Dial the number of the party you want to page.
Additional call features 68 T o answer a Radio Page: If you carry a Radio Pager, a page indi ca tes that someone dialed your line (DN). If t he Radio Page system is set up to function in Meet-me mode, you can answer the page call from any telepho ne. 1.
Additional features 69 Additional features Vi rtu al Of fi c e When you are away from your office telephone, use the Virtua l Office feature to transfer calls and all of your telephone's features to a remote telephone. Note 1: Consult yo ur system adm inistra tor to verify if the Virtual Office feature is availab le for your use.
Additional features 70 Vir tual Office on your remote telephone Figure 7 on page 71 throug h Figure 10 on page 72 show IP Phones logged on to an IP Audio Confer enc e Phone 2033 usin g Virtual Office . 3. Press the Select key. 4. Enter your Use r ID (fo r ex am p le, yo ur DN including the access code) at the prompt.
Additional features 71 Figure 7: Logged on to an IP Audio Conference Phone 2033 using an IP Audio Conference Phone 2033 Figure 8: Logged on to an IP Audio Conference Phone 2033 using an IP Phone 2001 .
Additional features 72 Figure 10: Logged on to an IP Audio Conference Phone 2033 using an IP Phone 2004 On the IP Phone 2002 and IP Phon e 20 04, the feature keys remain emp ty (except for the appearance of y our DN) because yo ur IP Audio Conference Phone 2033 does not supp ort feature keys.
Additional features 73 Vir tual Office on yo ur office telephone T o regain operation of a telephone being used for V irtual Office: Vir tual Office logout T o log out from a remote telephone: When activated for Virtual Office by a remote telephone, your office telep hone is logged out and is no longer operational.
Additional features 74 T roubleshoot V irtual Office When you use Virtual Office, error messages may display on-screen. Table 4 lists error messages and actions to correct the causes. 2. Press the Navigation keys to scroll and highlight Virtual Office Logout .
Additional features 75 Invalid ID (3) Incorrect User ID entered. Enter correct User ID. User ID in Gatekeeper database points to originating Call Server. Notify system administrator. Locked fro m Login Three failed attempts to enter the correct Station Control Password.
Additional features 76 Permission Denied (5) Incorrect User ID entered. Enter correct User ID. Remote telephone does not have VOUA Class of Service. Notify system administrator. Permission Denied (6) Incorrect User ID entered. Enter correct User ID. Incorrect Station Control Passw ord entered.
Additional features 77 Media Gateway 1000B A Media Gateway 1000 B (MG 1000B) IP Audio Confer ence Phone can operate in Normal or Local mode . Normal Mode The IP Audio Conference Phone registers with the main office and receives telephone services from the main office.
Additional features 78 Resume Normal Mode Use the Resume Nor mal Mode command to return to Normal Mode after testing survival functionality. Note: If the Resume Normal Mode command is not performed af ter testing, the telephone automatically retu rns to Normal Mode in ten minutes.
Additional features 79 T roubleshoot MG 10 00B When using MG 1000B, error messages ma y display on-screen. Table 5 lists error messages and actions to correct the causes. T able 5: T roubleshoot MG 1000B Display Message Probable Cause Action Local Mode Test Local Mode.
Hospitality features 80 Hospitality features Hospitality features are intended for hotel operations. Set Automatic W ake-Up Use the Automatic Wake-Up feature to receive a timed remind er call. From your teleph one, yo u can progr am the system to automa tically place a call to yourself at a predetermined time.
Hospitality features 81 T o quit an Automatic W ake-Up call: T o verify the time for the Automatic W ake-Up call: 1. Press the Line (DN) key. 2. Dial the Automati c Wak e-Up Qu it FFC. 3. Press the Goodbye key. 1. Press the Line (DN) key. 2. Dial the Automati c Wake -Up Verify FFC.
Flexible Feature Codes 82 Flexible Feature Codes Use this worksheet to record the FFCs assigne d by your system administra tor. FFC Feature FFC Feature Automatic Wake-Up Activate Malicious Call Trace .
Terms you should know 83 T erms you should know Attendant A telephone operator in your organization. Calling Par ty Name Display Information, such as the calle r ’ s name and telephone number , appearing on th e LCD di splay screen. The system must have CPND enabled.
Terms you should know 84 Fixed key The hard-labeled ke ys on your telephone. Flexible Feature Codes S pecialized codes e nter ed using the dialpad that enable fe atur es (for example, Ring Again). Goodbye key A fixed key us ed to end an active call. Information display Any display of call activity , lists, prompts, and status of calls.
Terms you should know 85 Navigation keys Keys used to scroll through menus and list s appearing on the LCD display screen. Off-ho ok Any line selected to make a call or receive an incoming call.
Terms you should know 86 Special Prefix code (SPRE) S pecial codes ente red using the dialpad, followed by a two-dig it access code, that enable features (for example, Call Forward All Calls requires entry of SPRE code + 74 ).
Index 87 Index A About the IP Audio Conferen ce Phone 2033 13 Answer a call 43 Attendant 83 Automatic Wake-Up 80 B Basic features 13 Branch office 77 C Call features and Flexible Feature Codes 21 Call.
Index 88 L Language selection 33 Line key 16, 38 Local DialPad Tone 34 M Make Set Busy 59 Malicious call trace 48 Meet-me page 66 Message key 16, 84 Message waiting indicator 84 Mute button 16 N Navig.
Index 89 V View Set Information 35 Virtual Office 69 Virtual Office login 69 Virtual Office logout 73 Virtual Office on your office telephone 73 Virtual Office on your remote telephone 70 Volume adju .
Index 90.
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Norte l Communication Ser ver 1000 Nor tel IP Audio Conference Phone 2033 User Guide Copyright © 2 006 Nortel Networks. All rights reserved. The information in this document i s subject to change without no tice.
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