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202-10449-01 December 2008 v1.0 NETGEAR , Inc. 350 East Plumeria Drive San Jose, CA 95134 USA ADSL2+ Modem Router DM1 1 1PSPv2 User Manual.
ii v1.0, December 2008 © 2008 by NETGEAR, Inc. All rights reserved. T rademarks NETGEAR, the NETGEAR logo, and Smart W izard are trademarks or regi stered trademarks of NETGEAR, Inc. Microsoft, W indows, and W indows NT ar e registered trademarks of Microsof t Corporation.
v1.0, December 2008 iii European Union S tate ment of Compliance Hereby , NETGEAR, Inc. declares that this modem router is in complia nc e with the es sential requirements and other relevant provisions of Directive 1999/5/EC. Èesky [Czech] NETGEAR, Inc.
v1.0, December 2008 iv A printed copy of the EU Declaration of Conformity certificate for this produc t is provided in the DM11 1PSPv2 product package.
v1.0, December 2008 v When used near a radio or TV rece ive r , it may become the cause of radio inte rference. Read instru ctions for correct handling.
v1.0, December 2008 vi.
vii v1.0, December 2008 Content s ADSL2+ Modem Router DM1 1 1PSPv2 User Manual About This Manual How to Use This Book .............. ................ ................ ................. ................ ................ ....... xi Conventions, Formats, and Scope .
ADSL2+ Modem Router DM111PSPv2 User Manual viii v1.0, Decemb er 2008 Diagnostic Utilities and Rebooting the Modem Router ....... .................... ................... ... 2-1 1 Running Diagnostics T ests ........... ................ ...............
ADSL2+ Modem Router DM111PSPv2 User Ma nual ix v1.0, December 2008 Cannot Log in to the Modem Router ............ ................ ................ ................ ................ .. 6-4 Modem Router Does Not Save Configuration Changes ............ .
ADSL2+ Modem Router DM111PSPv2 User Manual x v1.0, Decemb er 2008.
xi v1.0, December 2008 About This Manual The NETGEAR ® ADSL2+ Modem Router DM1 1 1PSPv2 User M anual describes how to install, configure and trou bleshoot the ADSL2+ Modem Ro uter. The information in this manual is intended for readers with intermedia te computer and Internet skills.
ADSL2+ Modem Router DM111PSPv2 User Manual xii v1.0, Decemb er 2008 Conventions, Format s, and Scope The conventions, formats, and scope of this manu al are described in the following paragraphs: • T ypographical Conventions . This manual uses the followi ng typographical conventions: • Formats .
ADSL2+ Modem Router DM111PSPv2 User Ma nual xiii v1.0, December 2008 For more information about networ k, Internet, firewall, and VPN technologies, see the links to the NETGEAR website in Appendix B, “Related Documents .
ADSL2+ Modem Router DM111PSPv2 User Manual xiv v1.0, Decemb er 2008 – Printing a PDF version of the complete manual . Use the Complete PDF Manual link at the top left corner of any page. • Click the Complete PDF Manual link at the top left corner of any pa ge in the manual.
1-1 v1.0, December 2008 Chapter 1 Configuring Y our Internet Connection This chapter describes how to configure your AD SL2+ Modem Router Internet connection.
ADSL2+ Modem Router DM111PSPv2 User Manual 1-2 Configuring Your Intern et Connection v1.0, Decemb er 2008 NETGEAR modem and gateway products are designed to be compatible with major ISPs in North America including Earthlink, A T&T , Qwest, and V erizon.
ADSL2+ Modem Router DM111PSPv2 User Ma nual Configuring Your Internet Connection 1-3 v1.0, December 2008 A window similar to the following login window opens: 2.
ADSL2+ Modem Router DM111PSPv2 User Manual 1-4 Configuring Your Intern et Connection v1.0, Decemb er 2008 Figure 1-2 on page 1-3 sho ws whether or not the mod em rout er is connected to the Internet, and the basic Internet connection settings.
ADSL2+ Modem Router DM111PSPv2 User Ma nual Configuring Your Internet Connection 1-5 v1.0, December 2008 • Quick Setup . Y ou are prompted to confi gure the Internet connectio n and LAN settings. See “Using Quick Setup t o Configure the Modem Router” on page 1-6 .
ADSL2+ Modem Router DM111PSPv2 User Manual 1-6 Configuring Your Intern et Connection v1.0, Decemb er 2008 3. T o save your settings, click Apply . 4. Click T est to verify your Internet connection. If you have troub le connecting to the Internet, see Chapter 6, “T roubleshooting .
ADSL2+ Modem Router DM111PSPv2 User Ma nual Configuring Your Internet Connection 1-7 v1.0, December 2008 2. T o bypass the Setup W izard, select No , and then click Next . The Quick Setup screen displa ys: 3. Enter the settings in each Quick Setup scr een.
ADSL2+ Modem Router DM111PSPv2 User Manual 1-8 Configuring Your Intern et Connection v1.0, Decemb er 2008 How the Internet Connection Works Y our modem rou t er is no w configured to provide Interne t access for your network . Y our modem router automatically connects to the Internet when one of your computers requires access.
2-1 v1.0, December 2008 Chapter 2 Managing Y our Modem Router This chapter describes how to perform manage ment tasks on your ADSL2+ Modem Router DM1 11PSPv2. T o use the features described in th is chapter, log in to the modem router as described in “Logging In to the Mode m Router” on page 1-2 .
ADSL2+ Modem Router DM111PSPv2 User Manual 2-2 Managing Your Modem Router v1.0, Decemb er 2008 2. Optionally , enter a new user name. 3. Enter the old password. 4. T ype the new password and confirm the new password. 5. Optionally , enter a new value in minutes to specify when the administrator login times out.
ADSL2+ Modem Router DM111PSPv2 User Ma nual Managing Your Modem Router 2-3 v1.0, December 2008 Restoring the Config uration from a File 1. In the Maintenance section of the main menu, select Backup Settings to display the Backup Settings screen as shown in Figure 2-2 .
ADSL2+ Modem Router DM111PSPv2 User Manual 2-4 Managing Your Modem Router v1.0, Decemb er 2008 T o upgrade the modem router firmware : 1. Download and unzip the new software file from the NETGEAR website. The W eb browser used to upload new firmware into the modem router must support HTTP uploads.
ADSL2+ Modem Router DM111PSPv2 User Ma nual Managing Your Modem Router 2-5 v1.0, December 2008 Network Management Information The modem router provides a variety of status and usage information which is discussed below . V iewing the Router St atus T o view the router status , select Router Status in the Maintenance section of the main menu.
ADSL2+ Modem Router DM111PSPv2 User Manual 2-6 Managing Your Modem Router v1.0, Decemb er 2008 The following table explains the fiel ds on the Router Status screen. T able 2-1. Router St atus Fields Field Description System Up T ime The time that the modem router has been connected to the Internet in the format days:hours:minutes:seconds.
ADSL2+ Modem Router DM111PSPv2 User Ma nual Managing Your Modem Router 2-7 v1.0, December 2008 V iewing Att ached Devices T o view a list of all devices connecte d to your modem router, select Attached Devices in the Maintenance section of the main me nu.
ADSL2+ Modem Router DM111PSPv2 User Manual 2-8 Managing Your Modem Router v1.0, Decemb er 2008 V iewing the ADSL Line S t atus In the Maintenance section of the main menu, se lect ADSL Line S tatus to.
ADSL2+ Modem Router DM111PSPv2 User Ma nual Managing Your Modem Router 2-9 v1.0, December 2008 Clicking the Mor e Information link provides more details about th e quality of the traffic sent and received, which also may be of interest to your technical support representative if you are having problems obtaining or maintaining a connection.
ADSL2+ Modem Router DM111PSPv2 User Manual 2-10 Managing Your Modem Router v1.0, Decemb er 2008 2. Specify the settings for the log: • Log . Enable or disable the log.
ADSL2+ Modem Router DM111PSPv2 User Ma nual Managing Your Modem Router 2-11 v1.0, December 2008 Diagnostic Utilities and Rebooting the Modem Router The modem router ha s a dia gn os tic s featu r e.
ADSL2+ Modem Router DM111PSPv2 User Manual 2-12 Managing Your Modem Router v1.0, Decemb er 2008 Routing T able On the Diagnostics screen, click Display .
ADSL2+ Modem Router DM111PSPv2 User Ma nual Managing Your Modem Router 2-13 v1.0, December 2008 Remote Access Y ou can set up the modem router to allow remote access. 1. In the Advanced section of th e main menu, select Remote Ma nagement. The following screen displays: 2.
ADSL2+ Modem Router DM111PSPv2 User Manual 2-14 Managing Your Modem Router v1.0, Decemb er 2008 • PING . Select this check box to configure the modem router to reply to a pin g command under a DOS prompt. 4. As an optional step, you can specify authorized IP addresses that can be used to access the modem router.
Security and Firewall Protection 3-1 v1.0, December 2008 Chapter 3 Security and Firewall Protection This chapter describes how to use the basic fi rewall features of the ADSL2+ Modem Router DM1 1 1PSPv2 to protect your network .
ADSL2+ Modem Router DM111PSPv2 User Manual 3-2 Security and Firewall Protection v1.0, Decemb er 2008 Before starting, you need to determin e which type of protocol, serv ic e, ap plication, or game you will provide, and the IP address of the computer that will provid e the service.
ADSL2+ Modem Router DM111PSPv2 User Ma nual Security and Firewall Protection 3-3 v1.0, December 2008 T o set up firewall rules: 1. In the Advanced section of the main menu, select Firewall Rules to display the Firewall Rules screen: 2. Enable IP filtering by selecting the Enabled radi o button.
ADSL2+ Modem Router DM111PSPv2 User Manual 3-4 Security and Firewall Protection v1.0, Decemb er 2008 Outbound Firewall T raffic Rules When the Outbound Traf fic radio butto n is selected and yo u click Add in the Firewall Rules screen (see Figure 3-1 on page 3-3 ), the Add New Outbound IP Filteri ng Rule screen displays (see following page).
ADSL2+ Modem Router DM111PSPv2 User Ma nual Security and Firewall Protection 3-5 v1.0, December 2008 Inbound Firewall T raffic Rules When the Inboun d T raffic radio button is selected and you click A.
ADSL2+ Modem Router DM111PSPv2 User Manual 3-6 Security and Firewall Protection v1.0, Decemb er 2008 Create a new inbound IP filte ring rule, and then click Apply to add the rule to the inbound traf fic rules table in the Fire wall Rules screen (see Figure 3-1 on page 3- 3 ).
ADSL2+ Modem Router DM111PSPv2 User Ma nual Security and Firewall Protection 3-7 v1.0, December 2008 T o configure port forwarding: 1. In the Advanced section of the main menu , select Port Forwarding, and then click Add . 2. Remember that allowing inboun d services opens holes in your firewall.
ADSL2+ Modem Router DM111PSPv2 User Manual 3-8 Security and Firewall Protection v1.0, Decemb er 2008 – Next to From Internet Host IP Address, select ALL (the default) to allow this service to be used by everyone in your network.
ADSL2+ Modem Router DM111PSPv2 User Ma nual Security and Firewall Protection 3-9 v1.0, December 2008 T o configure port triggering: 1. In the Advanced section of the main menu , select Port T riggering, and then click Add . 2. Either select a Predefined Port T r iggering Rule, or define a rule.
ADSL2+ Modem Router DM111PSPv2 User Manual 3-10 Security and F irewall Protec tion v1.0, Decemb er 2008 – T o specify the rules, select the Protocol from the drop-down list, and fill in the St a r t i n g P o r t and Ending Port fields. This information can be obtaine d from the game or applications manual or the pro duct’ s support website.
ADSL2+ Modem Router DM111PSPv2 User Ma nual Security and Firewall Protection 3-11 v1.0, December 2008 By default, there is no DMZ host, and the Discarded radio button is selected. T o ac tivate a DMZ host: 1. Select the Forwarded to the DMZ host radio b utton.
ADSL2+ Modem Router DM111PSPv2 User Manual 3-12 Security and F irewall Protec tion v1.0, Decemb er 2008.
4-1 v1.0, December 2008 Chapter 4 Advanced Configuration This chapter describes how to perform advanced configuration for you ADSL2+ Modem Router DM1 1 1PSP v2. For Advanced firewall settings, see Chapter 3, “Security and Firewall Protection .” For advanced W AN settings, see Chapter 5, “Advanced W AN Configuration .
ADSL2+ Modem Router DM111PSPv2 User Manual 4-2 Advanced Configuration v1.0, Decemb er 2008 2. Check the LAN IP address of your router , which is usually printed on a label on the bottom or at the rear of the device. Note how the address is comprised of four numbers separated by period characters.
ADSL2+ Modem Router DM111PSPv2 User Ma nual Advanced Configuration 4-3 v1.0, December 2008 3. By default, most routers (and all NETGEAR router s) include an active D HCP server . If this is the case for your router , select the Off radio button to disable the DHCP server in the modem router.
ADSL2+ Modem Router DM111PSPv2 User Manual 4-4 Advanced Configuration v1.0, Decemb er 2008 Reserved IP Addresses When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it access the modem router’ s DHC P server .
ADSL2+ Modem Router DM111PSPv2 User Ma nual Advanced Configuration 4-5 v1.0, December 2008 3. In the Assigned IP Address field, type the IP address to assign to the computer or server . Choose an IP address from th e modem router’ s LAN subnet, such as 192.
ADSL2+ Modem Router DM111PSPv2 User Manual 4-6 Advanced Configuration v1.0, Decemb er 2008 T o configure a static route: 1. In the Advanced section of the main menu, selec t S tatic Routes to display the S tatic Routes screen: 2. Click Add to display the Add New S tatic Route screen.
ADSL2+ Modem Router DM111PSPv2 User Ma nual Advanced Configuration 4-7 v1.0, December 2008 • W AN Interface . Forward packets to a W AN interface by selecting one from the drop- down list. 6. Click Apply to save your changes and to add the static route to the routing table in the Static Routes screen.
ADSL2+ Modem Router DM111PSPv2 User Manual 4-8 Advanced Configuration v1.0, Decemb er 2008 Internet T ime Settings T o synchro niz e your router with other netw ork devices, you can set its tim e ma nually or with an Internet time server . In the Advanc ed se ction of the main menu, select Internet T ime.
ADSL2+ Modem Router DM111PSPv2 User Ma nual Advanced Configuration 4-9 v1.0, December 2008 Enabling V oIP Connections Y ou can use the NA T ALG (Network Addre ss T ranslation/Application Level Gateway) settings to allow simultaneous V oIP phone calls.
ADSL2+ Modem Router DM111PSPv2 User Manual 4-10 Advanced C onfiguration v1.0, Decemb er 2008.
5-1 v1.0, December 2008 Chapter 5 Advanced W AN Configuration This chapter describes how to perform ad va nced W AN configuration for yo ur mo dem router. T o use the features describe d in this chapter , log in to the modem ro uter as described in “Logging In to the Modem Router” on page 1-2 .
ADSL2+ Modem Router DM111PSPv2 User Manual 5-2 Advanced WAN Configuration v1.0, Decemb er 2008 The following table describes the settings on the W AN Setup screen. T able 5-1. W AN Setup Field Description PVC Name Connect hyperlink Connection link name.
ADSL2+ Modem Router DM111PSPv2 User Ma nual Advanced WAN Configuration 5-3 v1.0, December 2008 T o add a new W AN connection: 1. On the W AN Setup scree n, click Add , and the following screen displays: 2. Enter or select the A TM PVC settings that are ex plained in the following table.
ADSL2+ Modem Router DM111PSPv2 User Manual 5-4 Advanced WAN Configuration v1.0, Decemb er 2008 3. Click Next to continue. The Connection T ype screen displays. 4. Enter or select the Internet conn ection type settings that are expl ained in the following table.
ADSL2+ Modem Router DM111PSPv2 User Ma nual Advanced WAN Configuration 5-5 v1.0, December 2008 5. Click Next to continue. The W AN IP Se ttings screen displays. 6. Enter or select the W AN IP settings that are ex plained in the following table. Y o ur ISP will advise you which settings to use.
ADSL2+ Modem Router DM111PSPv2 User Manual 5-6 Advanced WAN Configuration v1.0, Decemb er 2008 7. Click Next to continue. The PPP User Name and Password screen displays. 8. Enter or select the PPP user name and password settings that are explained in the following table.
ADSL2+ Modem Router DM111PSPv2 User Ma nual Advanced WAN Configuration 5-7 v1.0, December 2008 10. Click Apply to save your settings and add the W AN connection to the W AN connection table in the W AN Setup screen (see Figure 5-1 on page 5-1 ). If you first need to make changes, click Back to go to the previous screen.
ADSL2+ Modem Router DM111PSPv2 User Manual 5-8 Advanced WAN Configuration v1.0, Decemb er 2008 S t atic DNS Y ou can specify DNS mapping between na mes and IP addresses for your local hosts. In the Advanced section of the main menu, select S tatic DNS.
ADSL2+ Modem Router DM111PSPv2 User Ma nual Advanced WAN Configuration 5-9 v1.0, December 2008 T o configure dynamic DNS: 1. From the main menu, select Dynamic DNS to display the Dynamic DNS screen (see Figure 5-8 ). 2. Next to Dynamic DNS, select the Enabled radio button.
ADSL2+ Modem Router DM111PSPv2 User Manual 5-10 Advanced WAN Configuration v1.0, Decemb er 2008 6. The fields that are disp layed depend on the DN S service provider that you have selected. Enter the following information: • User Name or E-mail . Enter your user name or e-mai l a ddress that is associated with your dynamic DNS acco unt.
ADSL2+ Modem Router DM111PSPv2 User Ma nual Advanced WAN Configuration 5-11 v1.0, December 2008 2. T o add new IP QoS traffic rule, click Add . The following screen displays: 3. Enter the settings for each field as described in Ta b l e 5-6 . 4. Click Apply to save your settings and to add the traffi c rule to the IP QoS table.
ADSL2+ Modem Router DM111PSPv2 User Manual 5-12 Advanced WAN Configuration v1.0, Decemb er 2008 TR 069 Client Configuration T echnical Report 069 (TR 069) is an applicatio n layer protocol for remote man agement of end- user devices such as your modem router.
ADSL2+ Modem Router DM111PSPv2 User Ma nual Advanced WAN Configuration 5-13 v1.0, December 2008 T o view or change the TR 069 settings: 1. In the Advanced section of the main menu, select TR 069 Client. The TR-069 Client Configuration screen displays: 2.
ADSL2+ Modem Router DM111PSPv2 User Manual 5-14 Advanced WAN Configuration v1.0, Decemb er 2008 T able 5-7. TR 069 Client Configuration Set tings Settings Description Internet Connectio n Select the Internet connection for whic h you want to configure TR 069 Client Configuration from the drop-down list.
6-1 v1.0, December 2008 Chapter 6 T roubleshooting This chapter provides information about tr oubleshooting y our ADSL2+ Modem Router DM1 1 1PSPv2. After each probl em description, instruction s are provided to help you diagnose and solve the problem.
ADSL2+ Modem Router DM111PSPv2 User Manual 6-2 Troubleshooting v1.0, Decemb er 2008 Basic Functioning After you turn on power to the modem router, the following seque nce of events should occur: 1.
ADSL2+ Modem Router DM111PSPv2 User Ma nual Troubleshooting 6-3 v1.0, December 2008 ADSL LED Is Off or Is Blinking The following table pr ovides troubleshooting tips if th e ADSL LED is of f or is blinking. The Power LED never turns green. This indica tes that the mo dem router’s self-test failed.
ADSL2+ Modem Router DM111PSPv2 User Manual 6-4 Troubleshooting v1.0, Decemb er 2008 Ethernet LED or Internet LEDs Not On If either the Ethernet LED or Internet LED does not light when the Ethernet connection is made, check the following: • The Ethernet cable connections are secure at th e modem router and at the co nnected router or computer .
ADSL2+ Modem Router DM111PSPv2 User Ma nual Troubleshooting 6-5 v1.0, December 2008 Follow the instructions in the onlin e document that you can access from “Preparing Y our Network” in Appendix B to configure your computer .
ADSL2+ Modem Router DM111PSPv2 User Manual 6-6 Troubleshooting v1.0, Decemb er 2008 Modem Router Does Not Save Configuration Changes If the modem router does no t sav e changes you have made , check the following: • When entering config uration settings, be su re to click the Apply button before moving to another screen, or your changes are lost.
ADSL2+ Modem Router DM111PSPv2 User Ma nual Troubleshooting 6-7 v1.0, December 2008 • Log in to the modem router as described in “Logging In to the Modem Router” on page 1-2 , note the modem rou.
ADSL2+ Modem Router DM111PSPv2 User Manual 6-8 Troubleshooting v1.0, Decemb er 2008 Restoring the Default Co nfiguration and Password This section explains how to restore the fact ory default configuratio n settings, changing the modem router’ s administration password to password and the IP address to 192.
Technical Specifications A-1 v1.0, December 2008 Appendix A Technical S pecifications This appendix provides t echnical specifications fo r the ADSL2+ Modem Router.
ADSL2+ Modem Router DM111PSPv2 User Manual A-2 Technical Specifications v1.0, Decemb er 2008 Interface S p ecifications LAN: 10BASE-T or 100BASE-Tx, RJ-45 WA N : ADSL, ADSL2+, Dual RJ-1 1, pins 2 and 3 T1.
Related Documents B-1 v1.0, December 2008 Appendix B Related Document s This appendix provides links to reference documents you c an use to gain a more comple te understanding of the technolog ies used in your NETGEAR prod uct. Document Link TCP/IP Networking Basics http://documentation.
ADSL2+ Modem Router DM111PSPv2 User Manual B-2 Related Documents v1.0, Decemb er 2008.
Index-1 v1.0, December 2008 Index A access remote 2-13 viewing logs 2-10 account name 1-6 , 2-6 , 4-3 ActiveX 6-5 always-on connection 5-6 Asymmetric Digital Subscriber Line (ADSL) driver version 2-6 .
ADSL2+ Modem Router DM111PSPv2 User Manual Index-2 v1.0, Decemb er 2008 E electromagnetic emissions A-1 environmental specifications A-1 erasing the configuration 6-8 Ethernet LED, troubleshooting 6-4.
ADSL2+ Modem Router DM111 PSPv2 User Manual Index-3 v1.0, December 2008 troubleshooting 6-4 logging messages 2-9 login name, factory default 2-3 , 6-5 logs 2-10 lost connection 4-3 M MAC addresses ADS.
ADSL2+ Modem Router DM111PSPv2 User Manual Index-4 v1.0, Decemb er 2008 S Secure Socket Layer (SSL) 5- 14 Session Initiation Protocol (SIP)/Application Level Gateway (SIP ALG) 4-9 setting time 4-8 settings, default.
Ein wichtiger Punkt beim Kauf des Geräts NETGEAR DM111PSPv2 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie NETGEAR DM111PSPv2 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für NETGEAR DM111PSPv2 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von NETGEAR DM111PSPv2 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über NETGEAR DM111PSPv2 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon NETGEAR DM111PSPv2 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von NETGEAR DM111PSPv2 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit NETGEAR DM111PSPv2. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei NETGEAR DM111PSPv2 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
