Benutzeranleitung / Produktwartung 5800 des Produzenten NEC
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iii CONTENTS Preface ........................................................................................................................................... v Safety I ndicatio ns ...................................................................
iv Updating SDR FW ............................................................................................................6-1 1 Mounting a Heat Sink on t he CPU ....................................................................................6-11 Removing the Motherboard .
Preface v Preface W elcome to the Express5800/120Mf server Service Guide. This m anual describes the maintenance work necessary for the Express5800/120Mf basic processing unit. Keep this guide at hand for quick reference at any time it may be required.
vi Preface Safety Indications Follow the instructions given in this service guide for proper operation and safe use of the NEC Express5800. This guide describes server components w ith possible danger, hazards that may be caused by ignoring warnings, and preventive actions against such hazards.
Chapter 1 Notes on Using the Server This chapter includes useful information for pr oper and safe operation of the NEC Express server . ABOUT W ARNING LABELS The warning label is attached to components with possible danger or their vicinity in the NEC Express server to inform the user that a hazardous situation may arise when operating the server .
1-2 Notes on Using the Server SAFETY NOTES This section provides notes on using the NEC Express server safely . Read this section carefully to ensure proper and safe use of the server . For symbols, see "SAFETY INDICA TIONS" provided earlier .
1-3 Notes on Using the Server Power Supply and Power Code Use W A RNING Do not hold the power plug with a wet hand. Do not disconnect/connect the plug while your hands are wet. Failure to ollow this warning may cause an electric shock. f Do not connect the ground wire to a gas pipe.
1-4 Notes on Using the Server CAUTION Use the authorized power cord only. Use only the power cord that comes with the NEC Express server. Use of an unauthorized power cord may cause a fire when the electric current exceeds the rated flow. Also, observe the following to prevent an electric shock or fire caused by a damaged cord.
1-5 Notes on Using the Server Inst allation, Relocation, S torage, and Connection CAUTION Never attempt to lift the NEC Express server only by yourself. The NEC Express server weighs up to 44 kg (depending on its hardware configuration). Carrying the server only by yourself may strain your back.
1-6 Notes on Using the Server Cleaning and Wo rking with Internal Devices W A RNING Do not disassemble, repair, or alter the NEC Express server. Never attempt to disassemble, repair, or alter the NEC Express server on any occasion other than described in this User's Guide.
1-7 Notes on Using the Server During Operation CAUTION Stay away from the fan. Keep your hand or hair away from the cooling fan on the rear of the NEC Express server. Failure to follow this warning may get your hand or hair aught in the fan, resulting in injury.
1-8 Notes on Using the Server FOR PROPER OPERA TION Observe the following notes for successful operation of the NEC Express server . Use of the NEC Express server ignoring the notes will cause malfunctions or failures of the server . ! Install the NEC Express server in a place that meets requirements for successful operation.
1-9 Notes on Using the Server TRANSFER T O THIRD P ARTY The following must be observed when you transfer (or sell) the server or software provided with the server to a third party: NEC Express server Make sure to provide the User ’ s Guide along with the server to a third party .
1-10 Notes on Using the Server DISPOSAL AND CONSUMABLES ! Dispose the server , hard disk drives, floppy disks, CD-ROMs, and optional boards as required by the local regulations.
1-1 1 Notes on Using the Server Advice for Health The longer you keep using the computer equipment, the more you become tired, which may cause disorders of your body .
1-12 Notes on Using the Server USER SUPPORT Before Asking for Repair , do the following wh en the NEC Express server appears to fail: 1. Check if the power cord and the cables to other devices are properly connected. 2. See Chapter 6 to find if your problem fits the description.
Chapter 2 Overview This manual describes the maintenance m ethod for NEC Express5800/120Mf basic processing unit. The explanation is for m aintenance personnel who perform site adjustment, periodic inspection, and repair of NEC Express5800/120Mf basic processing unit.
2-2 Overview SPECIFICATIONS The table below lists the general specifications of the unit. Major classification Minor classification Standard Remarks Power supply Single phase, 2-pole grounding Voltage.
Chapter 3 Unit Configuration SPECIFICATIONS 120Mf Notes Processor Prestonia x 1-2 FSB 533MHz Package FC-mPGA 2 CPU L3 Cache 512KB Chipset Grand Champion-LE(REV A 3.1) Max. 6GB (6 DIMMs) DIMM DDR266 SDRAM DIMM(Registered) ECC Ye s Chipkill Y es Memory S p areMem Ye s 2W ay-Interleave 128/256/512MB/1GB DIMM *Online S pare memory S tandard 0GB Max.
3-2 Unit Configuration NAMES AND FUNCTIONS OF COMPONENTS Please refer to the User’s Guide. CONNECTOR LOCATION Please refer to the User’s Guide. BLOCK DIAGRAM See next page.
3-3 Unit Configuration.
3-4 Unit Configuration CABLE CONNECTION LIST.
Chapter 4 T roubleshooting If your NEC Express server does not operate as expected, read this chapter before assuming a failure. NOTE: T roubleshooting and POST error messages refer to User Guides. POST Error Message List On-screen error message Description Cause Ac tion 0200 Failure Fixed Disk Hard disk failure 1.
4-2 Troubleshooting On-screen error message Description Cause Ac tion 0271 Check data and time setting The real-time clock time setting is incorrect. Unusual tim e setup of RTC 1. Reset Setup param eters 2. Replace Motherboard 0280 Previous boot incomplete - Default configuration used The last boot is imperfect.
4-3 Troubleshooting On-screen error message Description Cause Ac tion 0B02 Rebooted during OS Runtime. The system re-started during OS Running 0B1B PCI System Error on Bus/Device/Function A PCI system error occurred on the bus, device, or function.
4-4 Troubleshooting On-screen error message Description Cause Ac tion 0B75 System Voltage out of the range. A system voltage error was detected. 1. SMBus Device failed 2. SMBus Cable failed internal cables 3. Replace internal cables 4. Replace boards 0B78 The error occurred during fan sensor reading.
4-5 Troubleshooting On-screen error message Description Cause Ac tion 0B94 IPMB signal lines do not respond. An SMC (Sattelite Management Controller) error 0B95 BMC FRU d evice failure. An error of the SROM that stores the chassis information 0B96 BMC SDR Rep ository failure.
4-6 Troubleshooting On-screen error message Description Cause Ac tion 0BD3 2 nd SMBus device address not acknowledged. A device-less answers to 2 nd SMBus access. 0BD4 2 nd SMBus device Error detected. The error was detected to 2 nd SMBus access 0BD5 2 nd SMBus timeout.
4-7 Troubleshooting On-screen error message Description Cause Ac tion 8122 Unsupported DIMM detected in DIMM group #3 8130 Mismatch DI MM Type detected in DIMM group #1. 8131 Mismatch DI MM Type detected in DIMM group #2. 8132 Mismatch DI MM Type detected in DIMM group #3.
4-8 Troubleshooting Error Beep Codes Beep Error Cause Troubleshooting 1-2-2-3 ROM checksum error FMEM checksum error Replace MotherBoard 1-3-1-1 DRAM refresh test error Memory refresh error Replace DI.
4-9 Troubleshooting POST Codes The code displayed using the postcard is shown below . CP Reason 01 Initialize BMC 02 Verify Real Mode 03 Test BMC 04 Get Processor type 06 Initialize system hardw are 0.
4-10 Troubleshooting CP Reason 44 Initialize BIOS interrupts 45 POST device initialization 46 Check ROM copyright notice 47 Initialize manager for PCI Option ROMs 48 Check video configuration against .
4-11 Troubleshooting CP Reason 8A Initialize Extended BIOS Data Area 8B Test and initialize PS/S mouse 8C Initialize floppy controller 90 Initialize hard disk controller 91 Initialize local bus hard d.
4-12 Troubleshooting.
Chapter 5 Preventive Maintenance PERIODIC MAINTENANCE The following items are to be periodically maintained every 6 months. Frequency No. Check Item Site Regular Daily Remarks 1 Cleani ng of FDD head ○ 2 Check fan operation ○ ○ Clean it at the same time.
5-2 Preventive Maintenance.
Chapter 6 Inst alling Internal Optional Devices PREP ARING FOR INST ALLA TION AND REMOV AL Follow the procedure below to prepare for installing or removing components. a. Shut down the OS. b. Press the POWER switch to power off the NEC Express server (the POWER lam p goes off).
6-2 Installing Optional Internal Devices POWER SUPPL Y CAGE Removing the Power supply unit (CAGE) a. See the section “Preparing for Installation and Removal” described earlier to prepare. b. Remove the left side cover c. Remove all power cables from the m otherboard, 5.
6-3 Installing Optional Internal Devices Inst alling the Power supply unit (CAGE) Follow the re m oval procedure in reve r se order to install the Power suppl y unit.
6-4 Installing Optional Internal Devices F AN UNIT Removing the F AN unit <HDD F AN UNIT> a. See the section “Preparing for Installation and Removal” described earlier to prepare. b. Remove the left side cover . c. Remove the F AN cover (foaming material: gray color).
6-5 Installing Optional Internal Devices MOTHERBOARD Removing the Motherboard * After replacing the moth erboard, you need to re-se t the NvRAM information and SDR FW on the new motherboard.
6-6 Installing Optional Internal Devices Making Backup Copies of NVRAM Information a. Set the NEC EXPRESSBUILDER CD-ROM in the CD-ROM drive, and activate the NEC EXPRESSBUILDER.
6-7 Installing Optional Internal Devices Restoring NVRAM Information a. Set the NEC EXPRESSBUILDER CD-ROM in the CD-ROM drive, and activate the NEC EXPRESSBUILDER.
6-8 Installing Optional Internal Devices f. When the "Restore (at replacement of the mo ther board)" screen appears, insert the floppy disk containing the backup copies of the NVRAM information into the floppy disk drive, and press the Enter key .
6-9 Installing Optional Internal Devices If the System is Unable to Make Backup Copies of NVRAM Information Set the NVRAM information on the new motherboard by taking the following steps. a. Set the NEC EXPRESSBUILDER CD-ROM in the CD-ROM drive, and activate the NEC EXPRESSBUILDER.
6-10 Installing Optional Internal Devices Update Product/Cabinet Information Data Name Set Value Manufacturer (Manufacturer Name) NEC Model Name (Product Name) NEC Express5800/1**** (*: Model name) N Code (Product Part) [N8100-***] FR Number (Product Version) FR*.
6-1 1 Installing Optional Internal Devices Up dating SDR FW Refer to the update procedure document of the Motherboard maintenance parts. Mounting a Heat Sink on the CPU Refer to the Express Server User ’ s guide. Removing the Motherboard a. T urn off the power , and then pull the AC cable out.
6-12 Installing Optional Internal Devices d. Remove the screws fixing the Motherboard. Remove R / M fixed screws as well. e. Take out the Motherboard carefully so as to avoid damaging it.
6-13 Installing Optional Internal Devices CPU socket <Caution> When attaching a Heat sink to the newly inst alled motherboard, please use the new cool sheet appended to mother board set. Moreover, please remove the old cool sheet of the heat sink with a driver etc.
6-14 Installing Optional Internal Devices How to Att ach the Motherboard To attach the motherboard, follow the removal pro cedure in the reverse order. Be careful of the following points. a. Check cables, confirm that wires are not pressed, install all connectors, etc.
6-15 Installing Optional Internal Devices 5. Fix the other side of re tention module. 4. Position the heat sink on the p rocessor and hook it on one side o f the retention module. * Caution When removing the retention, hook the hole (designated by the arrow on the picture left) using a thin minus driver or a tool.
6-16 Installing Optional Internal Devices SCSI BACK P ANEL (SCSI-B.P) & SAF-TE BOARD Removing the SCSI-B.P . a. See the section "Preparing for Installation and Removal" described earlier to prepare. b. Pull out all hard disks. c. Remove the left side cover .
6-17 Installing Optional Internal Devices f. Remove four screws, and remove the SCS I-B.P . (with SAF-TE board) gently away from the disk cage. SAF-TE board SCSI-B.P Inst alling the SCSI Back Panel Follow the re m oval procedure in reverse order to install the SCSI Back Panel.
6-18 Installing Optional Internal Devices CD-ROM DRIVE Removing the CD-ROM Drive a. See the section "Preparing for Installation and Removal" described earlier to prepare. b. Remove the left side cover . c. Remove all cables connected to the CD-ROM drive.
6-19 Installing Optional Internal Devices FLOPPY DISK DRIVE Removing the FDD a. See the section "Preparing for Installation and Removal" described earlier to prepare. b. Remove the left side cover . c. Remove all cables connected to the FDD.
6-20 Installing Optional Internal Devices FRONT BEZEL Removing the Front Bezel a. Open the front bezel. b. Use pliers to draw out the pins in the upper and lower corners on the right side of the server .
6-21 Installing Optional Internal Devices FRONT SUB BEZEL Removing the Front Sub Bezel a. See the section "Preparing for Installation and Removal" described earlier to prepare. b. Remove the left side cover . c. Remove the lock of the front sub bezel.
6-22 Installing Optional Internal Devices FRONT P ANEL BOARD Removing the Front Panel Board a. See the section "Preparing for Installation and Removal" described earlier to prepare. b. Remove the left side cover . c. Remove all cables on the front panel board.
6-23 Installing Optional Internal Devices OTHER OPTION P ARTS Refer to the User ’ s Guide shipped with the option part or Basic Processing Unit. RACK MOUNT CONVERSION Express5800/120Mf can be converted to a rack mount system. Refer to the Use r ’ s Guide shipped with the server .
6-24 Installing Optional Internal Devices.
Chapter 7 Maintenance Part s MAINTENANCE P ARTS LIST Maintenance parts are shown below. NEC PA R T DESCRIPTION COMMENTS NUMBER 6882580000 MBD ARIMA HODGES 120MF 6864890000 MASTER KEY FOR 120LF & 1.
7-2 Maintenance Parts 6874140000 MEM 256MB M383L3223DTS-CB0 6874130000 MEM 1GB DDR SDRAM 266MHZ 6874120000 MEM 512MB M383L6420DTS-CB0 6893340000 HDD 18G ST336607LC FW0003 6893330000 HDD 36G ST336607LC.
Chapter 8 Note s ABOUT THE USE OF SCREWS The screws to be used in the B asic Processing Unit are inch screws. When installing option parts, make sure to use the relevant screws. Furthermore, be careful because the screws to be used with the Basic Processing Unit are different from those for installing a hard disk, a floppy disk drive or a 5.
8-2 Notes.
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Ein wichtiger Punkt beim Kauf des Geräts NEC 5800 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie NEC 5800 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für NEC 5800 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von NEC 5800 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über NEC 5800 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon NEC 5800 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von NEC 5800 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit NEC 5800. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei NEC 5800 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.