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Model MT5634ZPX Internal ISA Data/V oice/F ax Modem User Guide.
User Guide MT5634ZPX - Internal ISA Voice/Data/Fax Modem S000117C Rev. C Copyright This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-T ech Systems, Inc. All rights reser v ed. Cop yright © 2000 by Multi T ech Systems, Inc.
Contents Chapter 1 - Introduction and Description ......................................................................... 5 Introduction ................................................................................................................
Appendixes ....................................................................................................................... 39 Appendix A - Regulator y Compli ance ................................................................................
Chapter 1 - Introduction and Description.
Chapter 1 - Introduction and Description Multi-T ech Systems, Inc. MT5634ZPX User Guide 6 Introduction Congratulations on your purchase of one of the finest internal data/fax/voice modems av ailab le toda y - the MultiModemZPX ™ from Multi-T ech Systems .
Chapter 1 - Introduction and Description Multi-T ech Systems, Inc. MT5634ZPX User Guide 7 • Suppor ts V .90/K56fle x speeds plus 33.6K, 31.2K, 28.8K, 26.
Chapter 1 - Introduction and Description Multi-T ech Systems, Inc. MT5634ZPX User Guide 8 Manual Organization This User Guide will help you to install, configure, use, and troubleshoot your modem. The manual is divided into seven chapters and four appendices: Chapter 1: Intr oduction and Description.
Chapter 1 - Introduction and Description Multi-T ech Systems, Inc. MT5634ZPX User Guide 9 T echnical Specifications T rade Name MultiModemZPX Model Number MT5634ZPX Client-to-Server V .
Chapter 1 - Introduction and Description Multi-T ech Systems, Inc. MT5634ZPX User Guide 10 Carrier Frequencies: 1600, 1646, 1680, 1800, 1829, 1867, V .34/V .90/K56flex 1920, 1959, 2000 Hz Carrier Frequencies: 1800 Hz V .32terbo/V .32bis/V .32 Carrier Frequencies: T ransmit Originate: 1200 Hz ITU-T V .
Chapter 2 - Hardware Installation.
Multi-T ech Systems, Inc. MT5634ZPX User Guide 12 Chapter - 2 Hardware Installation Hardware Installation - Introduction This chapter describes how to install the MultiModemZPX hardware into your computer . Installing the MultiModemZPX consists of five steps: 1.
Multi-T ech Systems, Inc. MT5634ZPX User Guide 13 Chapter - 2 Hardware Installation Safety W arnings • Never install telephone wiring during a lighting storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
Multi-T ech Systems, Inc. MT5634ZPX User Guide 14 Chapter - 2 Hardware Installation Step 1 - Configuring DIP-Switches and Jumpers Windows Plug and Play The MultiModemZPX board is shipped from the factory pre-configured for Plug and Play operation.
Multi-T ech Systems, Inc. MT5634ZPX User Guide 15 Chapter - 2 Hardware Installation 6. In Control Panel , double-click the Modems icon. 7. If prompted, enter the necessar y dialing inf ormation for y our location. When the Modems Properties dialog bo x displa ys, clic k the Diagnostics tab .
Multi-T ech Systems, Inc. MT5634ZPX User Guide 16 Chapter - 2 Hardware Installation Step 2 - Install the Modem into Y our Computer Installing the MultiModemZPX requires y ou to open your computer . Please consult your computer manual in addition to the following instructions: 1.
Multi-T ech Systems, Inc. MT5634ZPX User Guide 17 Chapter - 2 Hardware Installation 2. Plug the other end of the telephone cable into a working wall jack. 3. Y ou may connect a telephone to the modem’ s PHONE jack. Note: The LINE jack is not interchangeable with the PHONE jack.
Chapter 3 - Driver Installation.
Chapter 3 - Driver Installation Multi-T ech Systems, Inc. MT5634ZPX User Guide 19 Step 4 - Install the Modem Driver If you use Windows 95/98/Me/2000, y ou must install the modem driver , which is installed using the Windo ws Plug and Pla y f eature. Note , how e v er , that if you use Windows NT 4.
Chapter 4 - Using Y our Modem.
Chapter 4 - Using Y our Modem Multi-T ech Systems, Inc. MT5634ZPX User Guide 21 Step 5 - Configure the Modem f or Y our Countr y (Global Modem Only) Different countries ha ve diff erent requirements for how modems m ust function.
Chapter 4 - Using Y our Modem Multi-T ech Systems, Inc. MT5634ZPX User Guide 22 Operating Y our MultiModemZPX If you’ re an experienced modem user , you may only want to chec k y our modem’ s settings for data compression, error correction, and so on.
Chapter 4 - Using Y our Modem Multi-T ech Systems, Inc. MT5634ZPX User Guide 23 Configuring Windows Dial-Up Netw orking Microsoft’ s Dial-Up Netw orking (DUN) is a system component of Windows 95, 98, NT and 2000 enabling you to connect your computer to a variety of computer systems and networks, including the Internet.
Chapter 4 - Using Y our Modem Multi-T ech Systems, Inc. MT5634ZPX User Guide 24 T esting Y our Modem T esting Data Functions Y ou can test your modem’ s data transfer functions b y logging on to Multi-T ech’ s W eb site to register your modem.
Chapter 4 - Using Y our Modem Multi-T ech Systems, Inc. MT5634ZPX User Guide 25 Other Methods for Accessing Microsoft Fax • In Windows, select File | Print and select Microsoft Fax or Fax as the default printer . • In a Windows application, select File | Send .
Chapter 4 - Using Y our Modem Multi-T ech Systems, Inc. MT5634ZPX User Guide 26 4. The new pass word is sa v ed automatically . Y ou no w can enter more A T commands or e xit the data communications prog ram. The ne xt time y ou remotely configure the modem you must use the new setup password.
Chapter 5 - A T Commands and Fax Commands.
Chapter 5 - A T Commands and Fax Commands Multi-T ech Systems, Inc. MT5634ZPX User Guide 28 A T Commands A complete A T Commands, S-Registers , and Result Codes Ref erence Guide can be f ound on the MT5634ZPX CD and on the Multi-T ech Web site. Fax Commands F ax commands resemble A T commands, b ut are more complicated to use.
Chapter 6 - T r oub leshooting.
Chapter 6 - T roubleshooting Multi-T ech Systems, Inc. MT5634ZPX User Guide 30 Intr oduction to T r oub leshooting This chapter describes common problems you may have with your modem and how to solve them.
Chapter 6 - T roubleshooting Multi-T ech Systems, Inc. MT5634ZPX User Guide 31 The modem does not respond to commands • Make sure you are in terminal mode in your data communications program; then type AT and press Enter . Y ou should get an OK response.
Chapter 6 - T roubleshooting Multi-T ech Systems, Inc. MT5634ZPX User Guide 32 • If the modem repor ts NO DIAL T ONE , check that the modem’ s telephone line cable is connected to both the modem’ s LINE jac k (not the PHONE jac k) and the telephone wall jack.
Chapter 6 - T roubleshooting Multi-T ech Systems, Inc. MT5634ZPX User Guide 33 • Check for loose connections between the modem and the telephone jack. • Y ou may hav e a poor connection because of line conditions , or the prob lem ma y hav e originated on the other end of the line.
Chapter 7 - W arranty , Service , and T ec hnical Suppor t.
Chapter 7 - W arranty , Service, and T echnical Suppor t Multi-T ech Systems, Inc. MT5634ZPX User Guide 35 Multi-T ech Systems, Inc. W arranty & Repair s P olicies W arranty Multi-T ech Systems, Inc.
Chapter 7 - W arranty , Service, and T echnical Suppor t Multi-T ech Systems, Inc. MT5634ZPX User Guide 36 Repair Procedures for International Customers (Outside U.S.A. and Canada) Y our original point of purchase Reseller ma y off er the quic kest and most economical repair option for y our Multi-T ech product.
Chapter 7 - W arranty , Service, and T echnical Suppor t Multi-T ech Systems, Inc. MT5634ZPX User Guide 37 Online W arranty Registration If you ha v e access to the World Wide Web , y ou can register y our Multi-T ech product online at http://www .multitech.
Chapter 7 - W arranty , Service, and T echnical Suppor t Multi-T ech Systems, Inc. MT5634ZPX User Guide 38 Please direct questions regarding technical matters, product configuration, verification that the product is def ectiv e, etc., to our T echnical Suppor t depar tment nearest you, as listed at http:// www .
Appendixes.
Appendix A - Regulatory Compliance Multi-T ech Systems, Inc. MT5634ZPX User Guide 40 Appendix A - Regulatory Compliance FCC P ar t 68 T elecom Analog/Modem 1.
Appendix A - Regulatory Compliance Multi-T ech Systems, Inc. MT5634ZPX User Guide 41 Fax Branding Statement The T elephone Consumer Protection Act of 1991 makes it unlawful f or an y person to use a c.
Appendix A - Regulatory Compliance Multi-T ech Systems, Inc. MT5634ZPX User Guide 42 · Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiv er. · Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Appendix A - Regulatory Compliance Multi-T ech Systems, Inc. MT5634ZPX User Guide 43 International Modem Restrictions Some dialing and answering defaults and restrictions may vary for international modems. Changing settings may cause a modem to become non-compliant with the national telecom requirements in specific countries.
Appendix B - Updating Y our Modem's Firmware Multi-T ech Systems, Inc. MT5634ZPX User Guide 44 Appendix B - Updating Y our Modem’ s Firmware Introduction Y our modem is controlled by semi-permanent software, called fir mware , which is stored in flash memor y .
Appendix B - Updating Y our Modem's Firmware Multi-T ech Systems, Inc. MT5634ZPX User Guide 45 3. Compare the firmware version number for your modem as found in Step 1: Identify the Modem Firmware , to the latest firmware version as listed on the web site.
Appendix B - Updating Y our Modem's Firmware Multi-T ech Systems, Inc. MT5634ZPX User Guide 46 Step 6: Document Your Stored Parameters Bef ore y ou flash your modem it is important that you record the parameters that are currently stored in your modem so you can reprogram it after flashing.
Appendix C - Global Wizard Configuration Utility Multi-T ech Systems, Inc. MT5634ZPX User Guide 47 Appendix C - Global Wizar d Configuration Utility If you are using the Global build of the MT5634ZPX .
Appendix C - Global Wizard Configuration Utility Multi-T ech Systems, Inc. MT5634ZPX User Guide 48 6. The Global Wizar d dialog bo x indicates the modem has been identified.
Appendix C - Global Wizard Configuration Utility Multi-T ech Systems, Inc. MT5634ZPX User Guide 49 1 1 . The Global Wizar d dialog bo x indicates it will set the homologation par ameters for the country you have selected.
Appendix D - ASCII Con version Chart Multi-T ech Systems, Inc. MT5634ZPX User Guide 50 Appendix D - ASCII Con version Char t CTRL CODE H E X DE C CODE H E X DE C CODEH E X D EC CODEH E X DEC @ NUL 00 .
Glossary.
Glossary Multi-T ech Systems, Inc. MT5634ZPX User Guide 52 A Analog signal: A wav ef orm which has amplitude, frequency and phase, and which takes on a range of values between its maximum and minimum points. Analog T ransmission: One of two types of telecommunications which uses an analog signal as a carrier of voice, data, video, etc.
Glossary Multi-T ech Systems, Inc. MT5634ZPX User Guide 53 Channel: A data comm unications path between two computer devices. Can refer to a physical medium (e.
Glossary Multi-T ech Systems, Inc. MT5634ZPX User Guide 54 Digital Loopback: A technique used f or testing the circuitry of a communications de vice. Can be initiated locally , or remotely (via a telecommunications de vice). The tested de vice decodes and encodes a received test message, then echoes the message back.
Glossary Multi-T ech Systems, Inc. MT5634ZPX User Guide 55 Frequency: A characteristic of an electrical or electronic signal which describes the periodic recurrence of cycles. Frequency is inversely proportional to the wavelength or pulse width of the signal (i.
Glossary Multi-T ech Systems, Inc. MT5634ZPX User Guide 56 ITU-TSS (formerly CCITT): International T elecommunications Union-T elecommunications Sector; the United Nations organization that prepares standards (“Recommendations”) for resolving communications issues and problems.
Glossary Multi-T ech Systems, Inc. MT5634ZPX User Guide 57 N Network: A group of computers connected b y cables or other means and using software that enables them to share equipment, such as printers and disk drives to exchange information. Node: Any point within a network which has been assigned an address.
Glossary Multi-T ech Systems, Inc. MT5634ZPX User Guide 58 PROM (Programmable Read Only Memory - pronounced “prom”): A permanent memor y chip that can be programmed or filled by the customer after by the manufacturer has set initial values. Contrast with ROM.
Glossary Multi-T ech Systems, Inc. MT5634ZPX User Guide 59 Switched Network: A network in which a temporar y connection is established from one point via one or amore segments.
Glossary Multi-T ech Systems, Inc. MT5634ZPX User Guide 60 T ype B: The uplink (USB T ype B) connector . A T ype B Connector is for detachab le e xternal cables. Allows for doub le ended cable assemblies. Connectors for USB come in two designs: the 'A' and 'B' types.
Index.
Index Multi-T ech Systems, Inc. MT5634ZPX User Guide 62 Index A ASCII Conversion Chart, 50 C Checking Y our IRQ, 14 Connectors LINE, 16 LINE OUT , 17 MIC IN, 17 PHONE, 17 Contents, 12 D Data communica.
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