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Apple T echnician Guide Mac mini (M id 20 1 0) Mac mini (Mid 20 1 0) and Mac mini Ser ver (Mid 20 1 0 ) Updated 20 1 0- 8- 3.
Apple Inc. © 20 1 0 Apple Inc. All rights reserved. Under the copyright laws , this document may not be copied , in whole or in part, without the written consent of Apple . Every e or t has been made to ensure that the information in this document is accurat e.
Mac mini (M id 20 1 0) C ontents About This Guide Manual Updates 7 Update 3 August 2 0 1 0 7 Apple T echnician Guide introduced 1 5 June 20 1 0 7 F eedback 7 Basics Overview 9 Identifying F eatures 1 .
Communications 3 7 AirP or t/Bluetooth Issues 37 Ethernet P or t/D evice Issue 4 1 Wireless Input Device Doesn ’t P air 43 Display 4 7 No V ideo 47 Uncategorized Sympt om 50 Mass Storage 5 1 Hard Dr.
Bottom Co ver 1 00 Removal 1 0 1 Reassembly 1 02 Memor y 1 03 F an 1 06 Reassembly 1 08 Co wling 1 09 Reassembly 1 1 0 Antenna P late 1 1 1 Reassembly 1 1 3 Logic Board 1 1 5 Removal 1 1 6 Reassembly .
© 20 1 0 Apple Inc. All rights reser ved. Apple T echnician G uide About This Guide Mac mini (Mid 20 1 0) Mac mini (Mid 20 1 0) and Mac mini Ser ver (Mid 20 1 0).
Mac mini (Mid 20 1 0) Basics — Manual Updates 7 20 1 0-08-03 Manual Updat es Update 3 A ugust 20 1 0 T ake Apar t: • Added information and replacement proc edures for thermal sensors to the General Information, Hard Drive, Optical Drive and Views chapters.
© 20 1 0 Apple Inc. All rights reser ved. Apple T echnician Guide Basics Mac mini (Mid 20 1 0) Mac mini (Mid 20 1 0) and Mac mini Ser ver (Mid 20 1 0).
Mac mini (Mid 20 1 0) Basics — O verview 9 20 1 0-08-03 O v er view Introducing the Mac mini (Mid 20 1 0) with a completely new slimline aluminum housing de sign, HDMI port, SD card sl ot, integra ted pow er supply , an d easy acc ess to m emor y and in ternal parts.
Mac mini (Mid 20 1 0) Basics — O verview 1 0 20 1 0-08-03 Identifying F eatures The Mac mini (Mid 20 1 0) computer f eatures include: • Low-prole housing design • S er vice access is through the bottom c over , which is removed without tools.
Mac mini (Mid 20 1 0) Basics — O verview 1 1 20 1 0-08-03 Ser vice P ar t Congur ations • Logic board assembly removal r equires a special tool: - Logic board remo val tool (9 22-9588) • Alth.
© 20 1 0 Apple Inc. All rights reser ved. Apple T echnician G uide T r oubleshooting Mac mini (Mid 20 1 0) Mac mini (Mid 20 1 0) and Mac mini Ser ver (Mid 20 1 0).
Mac mini (Mid 20 1 0) T ake Apart — General T roubleshooting 1 3 20 1 0-08-03 General T rouble shooting Update S ystem Software Important : Whenever possible before beginning tr oubleshooting, ensure the latest software and rmware updates ha ve been applied.
Mac mini (Mid 20 1 0) T ake Apart — General T roubleshooting 1 4 20 1 0-08-03 C ommon Reset Pr ocedure s When a reset proc edure is required for tr oubleshooting, follow the applicable steps: Resetting the Sy stem Management C ontroller (SMC) T o reset pow er management via the SMC chip: 1 .
Mac mini (Mid 20 1 0) T ake Apart — General T roubleshooting 1 5 20 1 0-08-03 Starting Up in Safe Mode A Safe Boot is a special way t o star t Mac OS X when troubleshooting. T o star t up into Safe Mode (Safe Boot), 1 . Make sure the computer is shut down.
Mac mini (Mid 20 1 0) T ake Apart — General T roubleshooting 1 6 20 1 0-08-03 Block Diagram Refer to this diagram t o see how modules are interrelat ed. FSB 1066Mhz Dual-channel 128 bit Memory Controller DDR3 1066MHz Core 2 Duo Processor Ethernet 10/100/1000 Mbit Ethernet/ SD Controller RGMII Serial A T A 6 devices USB 2.
Mac mini (Mid 20 1 0) T ake Apart — General T roubleshooting 1 7 20 1 0-08-03 F unc tional O verview Internal Speaker : - no internal speaker sound - distorted sound from internal speaker Heatsink T.
Mac mini (Mid 20 1 0) Symptom Char ts — Startup and Pow er 1 8 20 1 0-08-03 S ymptom Cha r ts F ollow the steps in the order indicated belo w . If an action resolves the issue, retest the syst em to verify . Note: A compilation of Quick Check tables is av ailable at: http://service.
Mac mini (Mid 20 1 0) Symptom Char ts — Startup and Pow er 1 9 20 1 0-08-03 Deep Dive Unlikely cause: speakers Check Result Action Code 1 . Connect AC to comput er and press the pow er button on system. V erify if there is any indication that the system has powered up (fan r otation, hard drive or optical drive noise , .
Mac mini (Mid 20 1 0) Symptom Char ts — Startup and Pow er 20 20 1 0-08-03 6. Disconnect power button connector from logic boar d and shor t the two power butt on connector pins on logic board. V erify if the unit powers on. Y es Replace P ower Button assembly X03 No Go to step 7 7 .
Mac mini (Mid 20 1 0) Symptom Char ts — Startup and Pow er 2 1 20 1 0-08-03 W on ’ t Star t Up Quick Check Symptoms Quick Check W on’ t Start Up • No star tup chime • Er ror tones during startup. • G rey screen with fan noise , or other noise.
Mac mini (Mid 20 1 0) Symptom Char ts — Startup and Pow er 22 20 1 0-08-03 Deep Dive Check Result Action C ode 1 . Insert M ac mini Install DVD in optical drive (or in the optical drive of another computer set up in Fir eWire T arget Disk Mode) and boot the computer with the D keyboard key pressed to run A pple Hardware T est.
Mac mini (Mid 20 1 0) Symptom Char ts — Startup and Pow er 23 20 1 0-08-03 5. P ower on system, press the C key on keyboard , inser t the original Mac mini 1 0.6.X Install DVD in internal optical drive (or in the optical drive of another computer set up in F ireWire T arget Disk Mode) and attempt to boot from it.
Mac mini (Mid 20 1 0) Symptom Char ts — Startup and Pow er 24 20 1 0-08-03 Intermitt ent Shutdown Unlikely cause: hard drive , optical drive T roubleshooting Shutdo wn Causes Always run the lat est available service utilities, to look for the possible ca use of a previous shutdown.
Mac mini (Mid 20 1 0) Symptom Char ts — Startup and Pow er 25 20 1 0-08-03 - one of the current sensors reached a s pecied current limit, These shut downs ar e due to temperature , voltage , curr.
Mac mini (Mid 20 1 0) Symptom Char ts — Startup and Pow er 26 20 1 0-08-03 2. Activity related shutdowns: Reset SMC and PRAM and verify that shutdown issue still happens.
Mac mini (Mid 20 1 0) Symptom Char ts — Startup and Pow er 27 20 1 0-08-03 5. V erify if a thermal sensor or fan failure is reported by latest available service diagnostics. Y es - If a fan failure is reported, check for fan cable seating and retest.
Mac mini (Mid 20 1 0) Symptom Char ts — Startup and Pow er 28 20 1 0-08-03 Kernel P anic, Syst em Crashes Quick Check Symptoms Quick Check Kernel P anic, System Crashe s • K ernel P anic on star tup or desktop use. • System freeze during use. • System freeze upon wake from sleep.
Mac mini (Mid 20 1 0) Symptom Char ts — Startup and Pow er 29 20 1 0-08-03 2. Remove all external peripheral devices including keyboard and mouse. Does computer now star t without any kernel panic? Y es Add peripheral devices one a t a time and restart each time until the kernel panic repeats.
Mac mini (Mid 20 1 0) Symptom Char ts — Startup and Pow er 30 20 1 0-08-03 No Video Unlikely cause: hard drive , optical drive , s peakers Quick Check Symptoms Quick Check No Video • No image. 1 . Inquire which video port and cable is used by customer .
Mac mini (Mid 20 1 0) Symptom Char ts — Startup and Pow er 3 1 20 1 0-08-03 3. (HDMI) Connect suppor ted known-good external display on HDMI por t. S elect HDMI input on display and v erify whether image appears correctly on external display when system is booted .
Mac mini (Mid 20 1 0) Symptom Char ts — Startup and Pow er 3 2 20 1 0-08-03 Check Result Action Code 1 . Boot from Original Mac mini Install DVD inser ted in internal optical drive (or in optical drive of another computer setup in T arget Disk Mode), and verify whether issue is still visible.
Mac mini (Mid 20 1 0) Symptom Char ts — Startup and Pow er 3 3 20 1 0-08-03 Burnt Smell/Odor Unlikely cause: speakers , microphone, housing Quick Check Symptoms Quick Check Burnt Smell/Odor • B urning smell • Unusual odor 1 . V erify source of smell/odor is emanating from the system.
Mac mini (Mid 20 1 0) Symptom Char ts — Startup and Pow er 34 20 1 0-08-03 3. Can the source of the odor be located using nose? Y es Replace a ected module(s) and retest syst em. P08 No Contact Apple f or assistance if you feel tha t there is a possible safety issue with the computer that has not been resolved in the pr evious steps.
Mac mini (Mid 20 1 0) Symptom Char ts — Startup and Pow er 3 5 20 1 0-08-03 Deep Dive Check Result Action Code 1 . Run latest a vailable service diagnostics. W as an error reported? Y es Suspect possible fan or sensor error . Check fan cable connection to the logic board.
Mac mini (Mid 20 1 0) Symptom Char ts — Startup and Pow er 36 20 1 0-08-03 7 . Remove bottom co ver , disconnect AirP or t antenna and remove shield , disc onnect and remove F an and cowling , then disconnect one at a time each following cable and retest :HDD , ODD/HDD , then power ON the system each time .
Mac mini (Mid 20 1 0) Symptom Char ts — Communications 3 7 20 1 0-08-03 C ommunications AirP or t/Bluetooth Issues Quick Check Symptoms Quick Check AirP or t/Bluetooth Issues • AirPort or Bluetooth cannot be enabled.
Mac mini (Mid 20 1 0) Symptom Char ts — Communications 3 8 20 1 0-08-03 Deep Dive Check Result A c tion C ode 1 . Open System P roler . AirP or t is listed under Network, while Bluetooth is listed under USB . Are AirP or t and Bluetooth por ts recognized? Y es Install all av ailable software updates f or AirP or t/Bluetooth and go to step 4.
Mac mini (Mid 20 1 0) Symptom Char ts — Communications 3 9 20 1 0-08-03 5. (AirP or t) Create a Computer to Comput er network with another known-good Mac computer using AirP or t. See ar ticle http://docs. info .apple.com/article. html?path=AirP or t/5.
Mac mini (Mid 20 1 0) Symptom Char ts — Communications 40 20 1 0-08-03 AirP or t/Bluetooth Card K ernel P anic Quick Check Symptoms Quick Check AirP or t/Bluetooth Card Kernel Panic • K ernel P an.
Mac mini (Mid 20 1 0) Symptom Char ts — Communications 4 1 20 1 0-08-03 Ethernet P or t/Device Issue Unlikely cause: Adapt er , hard drive, optical drive, fan Quick Check Symptoms Quick Check Ethern.
Mac mini (Mid 20 1 0) Symptom Char ts — Communications 42 20 1 0-08-03 3. Connect the computer to another Macintosh computer using CA T5 Ethernet cable. See ar ticle < http://docs. info .apple.com/article. html?path=Mac/1 0.6/en/8429 . html >.
Mac mini (Mid 20 1 0) Symptom Char ts — Communications 43 20 1 0-08-03 Wirele ss Input Device Doesn ’t P air Quick Check Symptoms Quick Check Wireless Input Devic e Doesn’ t Pair • Can’t get sy stem to recognize a Bluetooth keyboard or mouse 1 .
Mac mini (Mid 20 1 0) Symptom Char ts — Communications 44 20 1 0-08-03 4. With the known-good wireless mouse paired , does the mouse stay connected? Y es Issue resolv ed No Inspect and reseat the Bluetooth antenna cable on the AirP or t/Bluetooth card .
Mac mini (Mid 20 1 0) Symptom Char ts — Communications 45 20 1 0-08-03 Deep Dive Check Result A c tion C ode 1 . Open System P referenc es > Bluetooth. Pair ed items and their connection status are shown. Is the device listed? Y es Device has been paired .
Mac mini (Mid 20 1 0) Symptom Char ts — Communications 46 20 1 0-08-03 8. Is the device performing to stated specications? Y es Educate U ser . Issue r esolved . No Replace device . Uncategorized S ymptoms Quick Check Symptoms Quick Check Uncategorized S ymptoms • Unable to locate appropriate symptom code.
Mac mini (Mid 20 1 0) Symptom Char ts — Display 47 20 1 0-08-03 Displa y No Video Unlikely cause: hard drive , optical drive , s peakers Quick Check Symptoms Quick Check No Video • No image. 1 . Check display Dis playP or t or HDMI connec tions 2.
Mac mini (Mid 20 1 0) Symptom Char ts — No Video 48 20 1 0-08-03 4. Install known-good SDRAM in the system. Does the computer star t with video? Y es Install user ’ s SDRAM and test. If no video issue persist, replace user’ s SDRAM. V erify that the correct SDRAM type is being used.
Mac mini (Mid 20 1 0) Symptom Char ts — No Video 49 20 1 0-08-03 Deep Dive Check Result Action Code 1 . Boot from Original Mac mini Install DVD and verify whether issue is still visible. Y es Go to step 2. No Issue likely caused by installed software or driver issue.
Mac mini (Mid 20 1 0) Symptom Char ts — No Video 50 20 1 0-08-03 Uncategorized S ymptom Quick Check Symptom Quick Check Uncategorized S ymptom Unable to locate appropriat e symptom code V erify whether existing symptom code applies to the issue reported by the user .
Mac mini (Mid 20 1 0) Symptom Char ts — Mass Storage 5 1 20 1 0-08-03 Mass Stor age Hard Driv e(s) Not Recognized Unlikely cause: pow er supply , wir eless card , fan, speaker Quick Check Symptoms Quick Check Drive Is Not Recogniz ed Drive Does Not Boot • Flashing Question Mark • B oots to Grey Screen • B oots to Blue Screen 1 .
Mac mini (Mid 20 1 0) Symptom Char ts — Mass Storage 52 20 1 0-08-03 3. Reboot computer . V erify that system boots successfully and rerun Disk utility ‘ V erify ’ function to verify that it reports no errors. Y es Data error Issue resolv ed. Return computer to user .
Mac mini (Mid 20 1 0) Symptom Char ts — Mass Storage 53 20 1 0-08-03 Hard Driv e Read/W rite Error Unlikely cause: pow er supply , wir eless card , fan, speaker Quick Check Symptoms Quick Check Driv.
Mac mini (Mid 20 1 0) Symptom Char ts — Mass Storage 54 20 1 0-08-03 5. After cable was reseat ed, verify that system boots successfully to hard drive , and that Disk utility ‘ V erify ’ function reports no errors. Y es Issue resolved b y cable reseat.
Mac mini (Mid 20 1 0) Symptom Char ts — Mass Storage 55 20 1 0-08-03 Deep Dive Check Result Action Code 1 . Disconnect hard drive and optical drive (or second hard drive) cables from logic board , and startup computer to determine if noise is caused by the computer fan.
Mac mini (Mid 20 1 0) Symptom Char ts — Mass Storage 56 20 1 0-08-03 7 . With replacement hard driv e installed verify whether noise level is noticeably quieter than customer’ s hard drive. Y es Customer‘ s drive appears noisy : Replace customer’ s hard drive and return system to customer .
Mac mini (Mid 20 1 0) Symptom Char ts — Mass Storage 57 20 1 0-08-03 Deep Dive-Hard Driv e Unc ategorized S ymptoms Check Result Action Code 1 . V erify whether an existing symptom chart applies to the issue reported by the customer . Y es Jump to appropriate symptom chart ow .
Mac mini (Mid 20 1 0) Symptom Char ts — Mass Storage 58 20 1 0-08-03 2. T est both CD and DVD media. V erify that optical drive can read both types of CD media and DVD media. Y es Go to step 6 No Drive has a laser issue. Replace the optical drive and retest J03 3.
Mac mini (Mid 20 1 0) Symptom Char ts — Mass Storage 59 20 1 0-08-03 Optical Drive W on ’t Acc ept/Eject M edia Quick Check Symptoms Quick Check Drive W on’ t Accept Media Drive W on’ t Ejec t Media • Cannot inser t a disc into the drive • Cannot ejec t a disc placed into the drive 1 .
Mac mini (Mid 20 1 0) Symptom Char ts — Mass Storage 60 20 1 0-08-03 4. With known good optical drive installed, test for media inject/ eject. V erify drive accepts and ejects k nown-good media. Y es Known-good optical drive resolved issue Replace user ’ s optical drive: -for an inject issue, -for an eject issue.
Mac mini (Mid 20 1 0) Symptom Char ts — Mass Storage 6 1 20 1 0-08-03 Deep Dive Check Result Action Code 1 . V erify if media is free to spin without optical drive scraping edge or sur face of media? Y es Go to step 2 No Check drive correct geometr y while installed.
Mac mini (Mid 20 1 0) Symptom Char ts — Mass Storage 62 20 1 0-08-03 6. T est write data to compa tible CD and DVD media. V erify burned media is recognized and reads reliably . Y es Issue resolved . No Issue may be media -relat ed. Check other sources of media on computer , and check suspected media on other similar Mac mini model.
Mac mini (Mid 20 1 0) Symptom Char ts — Mass Storage 63 20 1 0-08-03 2. Remove bottom co ver , disconnect AirP or t antenna and remove shield , disc onnect and remove fan and c owling, then check the optical drive ex cable on logic board. V isually inspect connectors for any debris, damage or bent pins.
Mac mini (Mid 20 1 0) Symptom Char ts — Mass Storage 64 20 1 0-08-03 Deep Dive Check Result Action Code 1 . Optical drive should per form a single reset sequence . Is optical drive constantly seeking or cycling eject mechanism without an optical disc installed?? Y es Drive mechanism damaged.
Mac mini (Mid 20 1 0) Symptom Char ts — Mass Storage 65 20 1 0-08-03 Uncategorized S ymptoms Check Result Action Code 1 . V erify whether existing symptom code applies to the issue reported by the user . Y es Jump to appropriate symptom code ow .
Mac mini (Mid 20 1 0) Symptom Char ts — Input/Output Devices 66 20 1 0-08-03 Input/Output Device s Apple Remote Inoperable Unlikely cause: pow er supply , fan, optical drive, hard drive Quick Check .
Mac mini (Mid 20 1 0) Symptom Char ts — Input/Output Devices 67 20 1 0-08-03 4. Open the Apple System P roler . Selecting USB, do you see “IR Receiver” listed? Y es IR Receiver reporting on USB bus. Check for IR cable. Go to step 5 No Remove bottom co ver , and fan, and reseat the IR sensor connection to logic board.
Mac mini (Mid 20 1 0) Symptom Char ts — Input/Output Devices 68 20 1 0-08-03 Deep Dive Check Result Action Code 1 . Launch System P references and select Sound/Output options. Set speaker balance to the middle, then play a sound le. V erify that sound is generated by the speaker and that the sound quality is acceptable.
Mac mini (Mid 20 1 0) Symptom Char ts — Input/Output Devices 69 20 1 0-08-03 Deep Dive Check Result Action Code 1 . V erify whether boot chime is present when syst em is powered ON. Note: mak e sure audio output pref erences are not set to mute and volume is set to mid-range.
Mac mini (Mid 20 1 0) Symptom Char ts — Input/Output Devices 70 20 1 0-08-03 Audio: No Audio through HDMI or Mini Displa yP or t connec tion. Quick Check Symptoms Quick Check Audio: No audio through HDMI or DisplayP ort connec tion. • No audio from external display speaker .
Mac mini (Mid 20 1 0) Symptom Char ts — Input/Output Devices 7 1 20 1 0-08-03 2. Inser t headphones jack into audio out jack , them remove it and verify that external display a udio out por t becomes available in S ystem prefer ences Sound Output, and sound can be played on the external display s peakers.
Mac mini (Mid 20 1 0) Symptom Char ts — Input/Output Devices 72 20 1 0-08-03 Deep Dive Check Result Action Code 1 . Unplug all Fir eWire devices from the computer . Star t the computer and reset PRAM. Reconnect the FireWire devic e in question. Is the FireWire device recognized? Y es Issue resolved No P ossible lo gic board failure.
Mac mini (Mid 20 1 0) Symptom Char ts — Input/Output Devices 73 20 1 0-08-03 SD (Secure Digital) Memor y Card Will Not Insert Into Slot Unlikely cause: Optical drive , hard drive, power supply Quick.
Mac mini (Mid 20 1 0) Symptom Char ts — Input/Output Devices 7 4 20 1 0-08-03 SD (Secure Digital) Memor y Card Not Rec ognized By Sy stem Unlikely cause: optical drive , hard drive, power supply Quick Check Symptom Quick Check SD Memory Card is not recognized b y the system .
Mac mini (Mid 20 1 0) Symptom Char ts — Input/Output Devices 7 5 20 1 0-08-03 5. Check that all system software have been applied bef ore insert a k nown-good unlocked SDHC Memor y card and verify that it can now be correctly read and written on system.
Mac mini (Mid 20 1 0) Symptom Char ts — Input/Output Devices 76 20 1 0-08-03 USB Device s Not Recognized Quick Check Symptoms Quick Check USB Devices Not Rec ognized • USB wired k eyboard/mouse not recognized • USB ex ternal drive not recognized • USB pr inter not recogniz ed 1 .
Mac mini (Mid 20 1 0) Symptom Char ts — Input/Output Devices 77 20 1 0-08-03 3. Are known good mouse and keyboard recognized? Y es T est original mouse and keyboard. Replace if still not recognized . G o to step 5 No External USB por ts not functioning.
Mac mini (Mid 20 1 0) Symptom Char ts — Input/Output Devices 78 20 1 0-08-03 Wired K eyboard Does Not F unction Properly Quick Check Symptoms Quick Check Wired K eyboard Does Not F unction Properly .
Mac mini (Mid 20 1 0) Symptom Char ts — Input/Output Devices 79 20 1 0-08-03 5. With optical media in the drive, hold the Media Eject k ey . Does the disc eject normally and the eject symbol appear? Y es Media eject k ey delay . No repair necessary .
Mac mini (Mid 20 1 0) Symptom Char ts — Input/Output Devices 80 20 1 0-08-03 Ke yboard: Specic K eys Do Not Res pond Quick Check Symptoms Quick Check Keyboar d: Specic Keys Do Not Respond • One or more k eys do not respond when pr essed • K ey sticks • K eycap missing 1 .
Mac mini (Mid 20 1 0) Symptom Char ts — Input/Output Devices 8 1 20 1 0-08-03 Deep Dive Check Result Action Code 1 . Does the computer recogniz e the keyboard or mouse when plugged into the USB ports? Y es T est in all USB ports to ensure all USB por ts working as expected.
Mac mini (Mid 20 1 0) Symptom Char ts — Input/Output Devices 82 20 1 0-08-03 Uncategorized S ymptoms Quick Check Symptoms Quick Check Uncategorized S ymptoms • Unable to locate appropriate symptom code. 1 . V erify that external I/O device (where applicable) works on another system.
Mac mini (Late 2009) Sympt om Char ts — Mechanical 83 20 1 0-08-03 Mechanical Noise/Hum/Vibration Quick Check Symptoms Quick Check Noise/Hum/Vibration • B uzzing noise • R attling noise • T icking noise • S queaking noise 1 .
Mac mini (Late 2009) Sympt om Char ts — Mechanical 84 20 1 0-08-03 Deep Dive Check Result Action Code 1 . Run latest a vailable service utilities to check the thermal sensors and fan functional states. Was an error generated? Y es Check fan connection to logic board and retest.
Mac mini (Late 2009) Sympt om Char ts — Mechanical 85 20 1 0-08-03 Sy stem Runs Hot Quick Check Symptoms Quick Check Syst em Runs Hot • System feels very hot • Fan not opera ting • Fan running fast • System is noisy 1 .
Mac mini (Late 2009) Sympt om Char ts — Mechanical 86 20 1 0-08-03 4. With replaced fan verify temperature issue is gone . Y es Issue resolved No Go to step 5 . 5. Using latest service utilities, verify that all thermal sensors have corr ect values.
Mac mini (Late 2009) Sympt om Char ts — Mechanical 87 20 1 0-08-03 Uncategorized S ymptoms Check Result Action Code 1 . V erify whether existing symptom code applies to the issue reported by the user . Y es Jump to appropriate symptom code ow . No Document reported failure and send feedback to smfeedback@apple.
© 20 1 0 Apple Inc. All rights reser ved. Ser vice Sourc e T ake Apar t Mac mini (Mid 20 1 0) Mac mini (Mid 20 1 0) and Mac mini Ser ver (Mid 20 1 0).
Mac mini (Mid 20 1 0) T ake Apart — General Information 89 20 1 0-08-03 General Inf ormation T ools The follo wing tools are required to service the computer: • ESD wr iststrap and mat • T orx T.
Mac mini (Mid 20 1 0) T ake Apart — General Information 90 20 1 0-08-03 C onnec tor T ypes on Logic Board The Mac mini (Mid 20 1 0) has many small and delicat e cable connectors and screws. Use extra care and nesse to a void damaging components. On the logic board are two types of connectors, each requiring special handling.
Mac mini (Mid 20 1 0) T ake Apart — General Information 9 1 20 1 0-08-03 Thermal Sensor Replacemen t If a replaceable thermal sensor is damaged or defective , follow the procedur es below to replace . There are three loca tions where thermal sensors are replaceable separately .
Mac mini (Mid 20 1 0) T ake Apart — General Information 92 20 1 0-08-03 T op hard drive thermal sensor (at c orner) (076-1 369): 1 . Remove the adhesiv e cover and attach the sensor pad to the loca tion shown. 2. Guide the cable around the corner of the hard drive and secure with tape , as shown.
Mac mini (Mid 20 1 0) T ake Apart — General Information 93 20 1 0-08-03 3. Secure the sensor with tape and fold around corner . 4. The nished installation should look like this.
Mac mini (Mid 20 1 0) T ake Apart — General Information 94 20 1 0-08-03 T op hard drive ambien t thermal sensor (ex cable) (076-1 3 70): ( This sensor is also replaceable by replacing the ex cable , which comes with the sensor installed .) 1 .
Mac mini (Mid 20 1 0) T ake Apart — General Information 95 20 1 0-08-03 Optical drive thermal sensor (07 6-1 3 70): The thermal sensor may be replaced without r emoving the optical drive. 1 . Remove the adhesiv e cover and attach the sensor pad where sho wn below .
Mac mini (Mid 20 1 0) T ake Apart — General Information 96 20 1 0-08-03 Bottom hard driv e thermal sensor (ser ver) (07 6-1 36 9): The thermal sensor may be replaced without r emoving the hard drive. 1 . Remove the adhesiv e cover then attach the sensor pad and secure the cable with tape wher e shown below .
Mac mini (Mid 20 1 0) T ake Apart — General Information 97 20 1 0-08-03 Logic Board EMI F ingers and G askets Be careful not to touch or damage the EMI ngers or gaskets on the logic board assembly , the housing opening, or on the bottom cover .
Mac mini (Mid 20 1 0) T ake Apart — General Information 98 20 1 0-08-03 F irst Remov e Hierarch y Some par ts must be removed bef ore others can be removed . Here is a chart of the progression of par t remov al. P ar ts above must be remo ved before the part below .
Mac mini (Mid 20 1 0) T ake Apart — General Information 99 20 1 0-08-03 Icon L egend The follo wing icons are used in this chapter: Icon Meaning W arning or Caution Check mark; make sure you do this.
Mac mini (Mid 20 1 0) T ake Apart — Bottom Cover 1 00 20 1 0-08-03 F irst Steps • Shut down the computer . • Place the computer on a clean, at sur face.
Mac mini (Mid 20 1 0) T ake Apart — Bottom Cover 1 0 1 20 1 0-08-03 Remov al 1 La y the Mac mini upside down. 2 Rotate the bottom cov er counter clock wise to the unlocked position.
Mac mini (Mid 20 1 0) T ake Apart — Bottom Cover 1 02 20 1 0-08-03 Reassembly 1 Replace the bottom cover using the aligning dots to place it in the unlocked position.
Mac mini (Mid 20 1 0) T ake Apart — Memor y 1 03 20 1 0-08-03 F irst Steps Remove: • Bottom cover T ools • Black stick (optional) Memor y.
Mac mini (Mid 20 1 0) T ake Apart — Memor y 1 04 20 1 0-08-03 Remov al Caution: The bracket clips can bend or components can break if too much force is used . 1 Gently spr ead the clips at the ends of the memor y module just enough to let the free edge pop up .
Mac mini (Mid 20 1 0) T ake Apart — Memor y 1 05 20 1 0-08-03 Installation 1 Car efully press the notched edge of the memor y module into the slot while keeping the opposite edge slightly raised . 2 P ull the module into place with your ngers, as shown, to verify that it is fully seated .
Mac mini (Mid 20 1 0) T ake Apart — F an 1 06 20 1 0-08-03 F irst Steps Remove: • Bottom cover T ools • T or x 6 screwdriver • Black stick F an.
Mac mini (Mid 20 1 0) T ake Apart — F an 1 07 20 1 0-08-03 Remov al 1 Remov e 2 T6 fan screws (with bumpers) • 9 22-958 2 • 9 22-958 1 • 9 22-95 72 2 Car efully lift the fan o the stando to reveal the fan connector on the logic board. Note: Y ou can optionally loosen all three screws and lift o the fan with the screws attached .
Mac mini (Mid 20 1 0) T ake Apart — F an 1 08 20 1 0-08-03 3 Disconnect the fan cable from connector on the logic board. Replacement Note : Make sure to connect the fan cable. Reassembly Important: The two top screws are di erent siz es. Make sure to use the correct size in the correct location.
Mac mini (Mid 20 1 0) T ake Apart — Cowling 1 09 20 1 0-08-03 F irst Steps Remove: • Bottom cover • F an T ools • T or x T6 screwdriver • Black stick C owling.
Mac mini (Mid 20 1 0) T ake Apart — Cowling 1 1 0 20 1 0-08-03 Remov al 1 Remov e the T6 screw shown: • 9 22-9580 2 Lift the cowling up slightly to clear other hardware and pull straight out, rotating slightly clockwise, to disengage it. Inser ting the pointed end of a black stick into the top scr ew hole may help to pull out the cowling .
Mac mini (Mid 20 1 0) T ake Apart — Antenna Plate 1 1 1 20 1 0-08-03 F irst Steps Remove: • Bottom cover • F an • Cowling T ools • T or x T8 screwdriver • 2 mm (9/64-inch) Hex wrench • B.
Mac mini (Mid 20 1 0) T ake Apart — Antenna Plate 1 1 2 20 1 0-08-03 Remov al 1 Remov e 4 screws. • (2) 92 2-957 7 T8 • (2) 92 2-957 4 2mm Hex 2 Car efully lift the antenna assembly up slightly and slide it to the right to reveal the antenna cable attached to the wireless card .
Mac mini (Mid 20 1 0) T ake Apart — Antenna Plate 1 1 3 20 1 0-08-03 W arning: T he edge of the shield is sharp. Use care to avoid injury and to avoid damaging the antenna cable. 3 Disconnect the antenna cable . Reassembly 1 C onnect the antenna cable.
Mac mini (Mid 20 1 0) T ake Apart — Antenna Plate 1 1 4 20 1 0-08-03 2 Slide the an tenna plate into plac e on the housing. Note: The edge of the plate has a slot that the edge of the housing must t into for the plate t o sit at and the screw holes to align.
Mac mini (Mid 20 1 0) T ake Apart — Logic Board 1 1 5 20 1 0-08-03 F irst Steps Remove: • Bottom cover • RAM (at least the top level) • F an • Cowling • Antenna plate T ools • Logic boar.
Mac mini (Mid 20 1 0) T ake Apart — Logic Board 1 1 6 20 1 0-08-03 Remov al Important: The small JST connectors (C, D, E, F) are extremely fragile. Use extreme care and nesse to lift them carefully straight up and out of their sockets on the logic board.
Mac mini (Mid 20 1 0) T ake Apart — Logic Board 1 1 7 20 1 0-08-03 2 Make sure that at least the top level of RAM has been removed . This is to avoid the poten tial for damaging the EMI gasket on the housing.
Mac mini (Mid 20 1 0) T ake Apart — Logic Board 1 1 8 20 1 0-08-03 5 Insert the logic board remov al tool straight down into the hole s shown. Make sure that it is rmly seated to the capture holes on the bottom of the housing. W arning: D o NO T insert the removal tool, or anything else , into screw holes.
Mac mini (Mid 20 1 0) T ake Apart — Logic Board 1 1 9 20 1 0-08-03 8 Disconnect the power cable. Wiggle it out from its logic board socket. T weezers may be helpful. 9 Important: If thermal cables are damaged it requires replacing the optical or hard drive.
Mac mini (Mid 20 1 0) T ake Apart — Logic Board 1 20 20 1 0-08-03 Important: W hen handing the logic board assembly , avoid t ouching EMI ngers and gaskets. Oil from your ngers can reduce connectivity and wireless per formance. 1 1 Once the I/O wall is free, continue to carefully guide the assembly straight out of the housing.
Mac mini (Mid 20 1 0) T ake Apart — Logic Board 1 2 1 20 1 0-08-03 Important: W hen returning the board to Apple , make sure to include : • AirP or t/Bluetooth ex cable • Speaker • Cowling .
Mac mini (Mid 20 1 0) T ake Apart — Logic Board 1 22 20 1 0-08-03 Reassembly 1 P osition the housing vertically and inser t the logic board assembly into the housing. This allows easier verication that all EMI gaskets and clips are entering int o the housing properly .
Mac mini (Mid 20 1 0) T ake Apart — AirP or t/Bluetooth Combo Card 1 23 20 1 0-08-03 F irst Steps Remove: • Bottom cover • F an • Cowling • Antenna plate • Logic board assembly T ools • .
Mac mini (Mid 20 1 0) T ake Apart — AirP or t/Bluetooth Combo Card 1 24 20 1 0-08-03 Remov al 1 Disconnect the two antenna cables shown. 2 Disconnect the ex cable.
Mac mini (Mid 20 1 0) T ake Apart — AirP or t/Bluetooth Combo Card 1 25 20 1 0-08-03 5 If replacing the ex cable, use a black stick to lift its connector straight up to remo ve. Note: If replacing the logic board , do not remove the ex cable as it is returned with the logic board.
Mac mini (Mid 20 1 0) T ake Apart — Speaker 1 26 20 1 0-08-03 F irst Steps Remove: • Bottom cover • F an • Cowling • Antenna plate • Logic board assembly T ools • T or x T6 screwdriver .
Mac mini (Mid 20 1 0) T ake Apart — Speaker 1 27 20 1 0-08-03 Remov al 1 Remov e 2 screws: • 9 22-959 7 (this screw may hav e already been removed if the AirP or t/Bluetooth board has been removed). • 9 22-9598 Important: When reinstalling , make sure to install this screw at the heatsink, or damage can result.
Mac mini (Mid 20 1 0) T ake Apart — Speaker 1 28 20 1 0-08-03 3 Note: Check the speaker magnet for missing screws before reassembly . Important: Do n ot ov ertigh ten scr ews.
Mac mini (Mid 20 1 0) T ake Apart — Batter y 1 29 20 1 0-08-03 F irst Steps Remove: • Bottom cover • F an • Cowling • Antenna plate • Logic board assembly T ools • Black stick Batt er y.
Mac mini (Mid 20 1 0) T ake Apart — Batter y 1 30 20 1 0-08-03 Remov al 1 Insert a black stick under the battery and push it up and out. 2 Grab the batt er y as it slips up and out of the battery holder .
Mac mini (Mid 20 1 0) T ake Apart — Hard Drive 1 3 1 20 1 0-08-03 F irst Steps Remove: • Bottom cover • F an • Cowling • Antenna plate • Logic board assembly (partial remove) Ser ver Note: • F or the lower hard drive on the server , follow the proc edures to remov e the optical drive.
Mac mini (Mid 20 1 0) T ake Apart — Hard Drive 1 32 20 1 0-08-03 Remov al 1 Dislodge the logic board assembly par tially . ( Y ou do not need to disconnect the power supply cable.) 2 Slide out the hard drive. Thermal Sensor Note: • Thermal sensors on replacement drive s are pre-installed , but are also replaceable separately .
Mac mini (Mid 20 1 0) T ake Apart — Hard Drive 1 3 3 20 1 0-08-03 Reassembly Be very careful not to damage the cosmetic Mylar cover or catch it on the edge of the housing opening. Note : The hard drive has two pins that secure it to the internal side wall of the case.
Mac mini (Mid 20 1 0) T ake Apart — Po wer Supply 1 34 20 1 0-08-03 F irst Steps Remove: • Bottom cover • F an • Cowling • Antenna plate • Logic board assembly • Hard drive T ools • T .
Mac mini (Mid 20 1 0) T ake Apart — Po wer Supply 1 3 5 20 1 0-08-03 Remov al 1 Slide the pow er cord socket retention clip left to release the socket.
Mac mini (Mid 20 1 0) T ake Apart — Po wer Supply 1 36 20 1 0-08-03 3. R emove one screw: • 9 22-95 78 4 P ull out power supply assembly , rotating slightly left.
Mac mini (Mid 20 1 0) T ake Apart — Po wer Supply 1 3 7 20 1 0-08-03 Reassembly Notes: • The power supply has alignment pins that must t into their recesses inside the housing. • The power c ord socket rotates within grove s in the housing and must be aligned straight before the retention clip can be inser ted .
Mac mini (Mid 20 1 0) T ake Apart — Optical Drive / Hard Drive (Ser ver) 1 38 20 1 0-08-03 F irst Steps Remove: • Bottom cover • F an • Cowling • Antenna plate • Logic board assembly • P ower supply Thermal Sensor Note: • Thermal sensors on replacement drive s are pre-installed , but are also replaceable separately .
Mac mini (Mid 20 1 0) T ake Apart — Optical Drive / Hard Drive (Ser ver) 1 39 20 1 0-08-03 Remov al 1 Remov e the T6 screw , 9 22-95 78. 2 Lift the drive and carrier assembly out of the case.
Mac mini (Mid 20 1 0) T ake Apart — Optical Drive / Hard Drive (Ser ver) 1 40 20 1 0-08-03 3 Remov e 4 T8 screws in the drive carrier: • 9 22-958 3 Ser ver Note: F or the lower hard driv e on the ser ver , the screws are located in front and back of the carrier .
Mac mini (Mid 20 1 0) T ake Apart — IR Board and Cable 1 4 1 20 1 0-08-03 F irst Steps Remove: • Bottom cover • F an • Antenna plate • Logic board assembly • P ower supply • Optical driv.
Mac mini (Mid 20 1 0) T ake Apart — IR Board and Cable 1 42 20 1 0-08-03 Remov al 1 Remov e 1 screw 9 22-882 0. 2 Note the IR cable routing on the drive carrier . 3 Remov e the IR cable from the cable channel. Reassembly The IR board must t ov er the pin on the drive carrier before securing the screw .
Mac mini (Mid 20 1 0) T ake Apart — IR Board and Cable 1 43 20 1 0-08-03 1 Insert the IR cable into the cable channel, as shown..
Mac mini (Mid 20 1 0) T ake Apart — Housing 1 44 20 1 0-08-03 F irst Steps • Remove all other parts. • The housing is what’ s left after all other par ts have been remo ved.
© 20 1 0 Apple Inc. All rights reser ved. Ser vice Sourc e Views Mac mini (Mid 20 1 0) Mac mini (Mid 20 1 0) and Mac mini Ser ver (Mid 20 1 0).
Mac mini (Mid 20 1 0) Exploded View 1 46 20 1 0-08-03 Exploded View Logic Board Assembly w/speaker and wireless card flex cable 2.4 GHz 66 1-56 47 2.66 GHz 66 1-5648 P ower Cord Socket Retention Clip .
Mac mini (Mid 20 1 0) Exploded View (Ser ver) 1 47 20 1 0-08-03 Exploded View (S er v er) Logic Board Assembly w/speaker and wireless card flex cable 2.
Mac mini (Mid 20 1 0) Screw Char t 1 48 20 1 0-08-03 Scre w Char t Note: Screws are not to scale . 92 2-95 82 T orx T6 - F an to heatsink (1). 92 2-95 8 1 T orx T6 - F a n t o s t an d o , t o p r.
Mac mini (Mid 20 1 0) Ex ternal Views 1 49 20 1 0-08-03 Ex ternal Views F ront View A = Slot-loading optical disc drive B = Bottom cover C = P ower indicator light D = Built-in infrared (IR) receiv er.
Mac mini (Mid 20 1 0) Ex ternal Views 1 50 20 1 0-08-03 P or t View A = P ower button B = Gigabit Ethernet por t (1 0/1 00/1 000 Base-T ) C = Fir eWire 800 por t D = Cool air inlet (around bottom c over) E = Exhaust ven t F = Audio in port G = Audio out port H = SD card slot I = USB 2.
Ein wichtiger Punkt beim Kauf des Geräts Apple Mac mini (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Apple Mac mini noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Apple Mac mini - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Apple Mac mini reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Apple Mac mini erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Apple Mac mini besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Apple Mac mini verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Apple Mac mini. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Apple Mac mini gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
