Benutzeranleitung / Produktwartung ThinkPad Tablet des Produzenten Lenovo
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User Guide ThinkP ad T ablet.
Notes: Before using this information and the pr oduct it supports, be sur e to read the following: • Safety and Warranty Guide • Regulatory Notice • “Important safety and handling information” on page iii • Appendix C “Notices” on page 99 The Safety and W arranty Guide and the Regulatory Notice have been uploaded t o the W eb site.
Contents Read this rst. . . . . . . . . . . . . iii Important safety and handling information . . . . . iii Chapter 1. Pr oduct overview . . . . . . 1 T ablet layout . . . . . . . . . . . . . . . . 1 Accessories . . . . . . . . . . . . . . . . . 4 F eatures .
T raveling with your tablet. . . . . . . . . . . 69 T ravel tips . . . . . . . . . . . . . . . 69 T ravel accessories . . . . . . . . . . . 70 Car e and maint enance . . . . . . . . . . . 70 Cleaning your tablet . . . . . . . . . . . 70 Pr otecting the screen with a replaceable lm .
Read this rst Be sur e to follow the important tips given here to get the most use and enjoyment out of your tablet. F ailur e to do so might lead to discomfort or injury, or cause your tablet to fail.
Charging method T ablet on (Display is on) T ablet off or in screen lock mode (Display is off ) ThinkP ad T ablet Dock (fastest charging method) Approved Approved ThinkP ad T ablet A C Char ger Approv.
T ake car e when using your tablet in a motor vehicle or on a bicycle: Always prioritize your safety and the safety of others. F ollow the law. L ocal laws and r egulations might govern how you can use mobile electr onic devices, such as your tablet, while you drive a motor vehicle or ride a bicycle.
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Chapter 1. Pr oduct overview This chapter pr ovides an overview of the tablet, including the locations of the connect ors and contr ols, tablet features, accessories, specications, oper ating envir onment, and pr einstalled widgets and applications.
1 P ower button Pr ess and hold the power button for a few seconds t o turn on the tablet. T o turn off the tablet, press and hold the power button for a few seconds, and then touch OK from the P ower off menu. When the tablet is on, press the power butt on once to lock or unlock the scr een.
11 USB connector Open the USB connector cover t o access the full-size USB connector . Use the full-size USB connector to connect a compatible USB device, such as a USB stor age device or a USB keyboard. See “Using the full-size USB connector ” on page 47.
Accessories Figure 2. Accessories • ThinkPad T ablet AC Charger : The ac charger consists of two parts, snap-in pr ongs and a char ger head. Insert the prongs into the char ger head to set up the ac char ger . Use the ac charger together with the supplied USB cable to pr ovide ac power to your tablet and char ge the battery .
Integrated cameras • F ront-facing camera, 2 megapix el • Rear-facing camer a, 5 megapix el Connectors • One mini HDMI connect or • One USB 2.0 connect or • One micr o USB connector • One .
– Stor age: 5% t o 95% If possible, place your tablet in a dry, well-ventilat ed area without direct exposur e t o sunshine. Do not use or stor e your tablet in dusty, dirty ar eas, or extreme hot or cold areas.
Note: Pr einstalled applications vary by geographic locations and ar e subject t o change. The following table lists some applications that might be preinstalled on your tablet. Application Description AccuWeather .com Get the weather information for different locations fr om the Web.
Application Description V oice Sear ch P erform a sear ch by speaking your search terms. Y ouT ube View and upload Y ouT ube videos from your tablet. Zinio Reader Pur chase and view digital magazines from Zinio.
Chapter 2. Getting started This chapter helps you quickly start using your tablet. Installing the SIM card If your tablet has a wir eless W AN featur e, it might r equire a SIM car d to establish wireless WAN connections.
Setting up your tablet The rst time you turn on your tablet, the Setup Wizar d is displayed t o help you set up your tablet step by step. T ouch the right arrow t o go to the ne xt step after you nish a setting. 1. Language and Time Zone Select the language you want to use on your tablet and set the date and time.
Y our Google Account T o optimize your tablet capabilities, r egister and sign in t o a Google Account to use Google applications, download applications fr om Android Market, back up your settings and other data to Google servers, and take advantage of other Google services on your tablet.
Changing the synchronization settings for a Google Account T o congur e the synchronization settings for a Google Account, do the following: 1. Open the Accounts & sync settings screen. 2. T ouch the account that you want t o synchr onize with your tablet.
• Google V oice Sear ch : Sear ch for information on the Internet by speaking. See “Searching the Internet” on page 36 for more information. • Applications : Open the application library t o view all installed applications. • Customiz e : Open the Home scr eens customization view t o customize the Home scr eens.
7 Browser Launch the Browser application. 8 F eatures and messages Receive information and tips about your tablet, as well as special offers in congur ed categories. This icon is displayed only when ther e are unread syst em notications from Lenovo.
Drag T o move an item such as an image and an icon on the scr een, touch and hold your nger on the it em, move your nger to the desired location, and then take your nger off the screen.
Y our tablet is pr einstalled with the Android keyboar d and the FlexT9 keyboar d. Y ou can download more input methods fr om Android Market. T yping t ext, numbers, symbols, and other characters When you need t o type t ext, t ouch the te xt eld to bring up the onscreen keyboar d, then t ouch keys on the keyboard to type.
5. T ouch the Back button when you ar e done. If you have congured multiple languages and want t o switch to another language when you are typing te xt, do the following: • F or the Android k eyboard : 1. T ouch and hold the settings key to bring up the input method selection dialog bo x.
Figure 5. ThinkPad T ablet Pen overview T o use the ThinkP ad T ablet P en, hold the pen and gently touch the scr een with the tip to accomplish actions such as touch, touch and hold, dr ag, and slide. Y ou also can touch an it em or a blank ar ea with the pen tip and then pr ess the active button 1 t o imitate a t ouch-and-hold operation.
Downloading games and applications T o e xtend the functionality of your tablet, download and install additional applications from Android Market and Lenovo App Shop. Both Android Market and L enovo App Shop provide an easy and quick way for you to shop for games and mobile applications.
2. T ouch the App shortcuts tab, the Widgets tab, or the Mor e tab to select the desired item that you want to add. 3. Dr ag the it em t o the Home screen where you want to add it. If you drag it to a Home scr een and pause befor e lifting your nger , the Home screen enlarges so you can place the item wher e you want it to be locat ed.
Customizing Lenovo Launch Z one Customiz e L enovo Launch Z one by changing the background color , the transpar ency level, and other settings to meet your personal prefer ences. T o change the background color and the transpar ency level of L enovo Launch Zone, do the following: 1.
T able 1. Lenovo Launch Zone settings (continued) Menu Options Description Pr einstalled e-book readers Zone 3: Read Select an application Select an e-book reader , or t ouch Select an application to select another application t o launch from Zone 3.
Chapter 3. Connecting to wir eless networks and devices Y our tablet can connect t o a variety of networks and devices, including mobile networks (2G or 3G), Wi-Fi data networks, and Bluetooth devices. Note: Some tablet models can connect to both mobile networks (2G or 3G) and Wi-Fi networks, while others can connect t o Wi-Fi networks only .
Editing or creating a GSM access point name If your tablet connects to a Global System for Mobile Communications (GSM) mobile network (2G or 3G), and you need to edit the settings for an e xisting access point name (APN) or cr eate a new APN, you must obtain the APN and detailed settings from your service carrier .
Connecting to a Wi-Fi network Wi-Fi is a wir eless networking technology that provides network access at distances of up to 100 meters (328 feet) depending on the Wi-Fi r outer and your surr oundings. Y ou can connect any ThinkP ad T ablet t o a Wi-Fi network.
5. T ouch F orget . The details of the Wi-Fi network are erased. Using Bluetooth devices Bluetooth is a short-range wir eless communications t echnology . Use Bluetooth to establish a wir eless connection with another Bluetooth-enabled device over a distance of about 10 m (32.
8. If you are pr ompted to type a passwor d or a PIN to authenticat e, type the same passwor d or PIN on both devices. Otherwise, consult the documentation that came with the tar get device to learn its default password or PIN for connection, or what other procedur es it requir es for pairing.
Conguring Bluet ooth options Bluetooth devices are designed to be interoper able with any Bluetooth product that is compliant with Bluetooth Specication 2.
Chapter 4. Battery and ac power This chapter pr ovides instructions on how to charge the batt ery, how t o extend the battery life between charges, and how t o view the battery status. Charging the batt er y Y our tablet is shipped with a ThinkPad T ablet AC Char ger t o char ge your tablet from any standard ac power outlet.
Figure 7. Connecting the ac charger with the tablet 3. Plug the ac charger int o a standar d ac power outlet. 4. Disconnect the ac charger fr om your tablet when the battery power is full, or leave the ac charger connected to operat e from ac power .
Extending the battery life between charges When you are tr aveling outdoors with your tablet and the ac power is not available, you can extend the battery life by doing the following: • T urn off Bluetooth and Wi-Fi when not in use . T o turn off Bluet ooth and Wi-Fi, do the following: 1.
T o check for the accur ate status, touch the battery status icon from the system bar to open the Status Details panel. The remaining batt ery power percentage is displayed in the panel. Y ou also can get much more detailed battery status by doing the following: 1.
Chapter 5. Using your tablet This chapter provides instructions on how to use many of your tablet’ s features and some preinstalled applications. F requently asked questions Use the Home screen tips t o look for some basic operating instructions. T o view the Home screen tips, do the following: 1.
• General P acket Radio Service (GPRS) If you choose to use a mobile data network, you might have to sign up for a data plan with your service carrier in your ar ea. With some carriers, you can choose a data plan, track your data usage, and change or cancel your plan.
– Page info : View the details of the current Web page. – Downloads : View and manage downloaded les. – Settings : Congure your browser settings, such as setting a home page, clearing cache, setting te xt size, and so on. • Viewing W eb pages T o view a specic W eb page, do the following: 1.
1. F r om the main Home screen, t ouch the Android Settings icon on Lenovo Launch Z one, or touch the applications icon from the action bar and then touch Settings . The Android Settings screen opens. 2. T ouch Applications ➙ Unknown sources to enable the feature t o permit installation of applications from Web sites.
Google Search T o search by typing, do the following: 1. F r om a Home scr een, t ouch the Google Search icon on the action bar . 2. T ype a keywor d or other te xt using the onscr een keyboard. As you type, the search results that fully or partially match the te xt being typed ar e displayed on a menu below the sear ch box.
Capturing Wi-Fi proles from your ThinkP ad notebook computer Notes: T o capture Wi-Fi proles, the host ThinkP ad not ebook computer must have the following installed: • Windows 7 operating sys.
When enabled, the Wi-Fi connection will be disabled after the scr een is locked. Y ou can set when Wi-Fi will be turned off after the screen is locked by t ouching Set minutes .
Camera controls Figure 9. Camera controls 1 Zoom in or out Zoom in or out to adjust the focus. 2 C amera settings contr ols T ouch each contr ol to view or change the associat ed camera settings. 3 Shutter or record button T ake a pictur e or start r ecording a video.
4. Use the camer a settings contr ols to adjust the settings, and then touch the Record button. While recor ding, the Record button changes to Stop . 5. T ouch the Stop butt on to stop recor ding. The video is saved into the video gallery aut omatically .
Listening to music Y our tablet is pr einstalled with the Amazon MP3 application and the mSpot Music application. Both applications enable you to list en to, download, or purchase music fr om the W eb sites. T ouch Listen from Lenovo Launch Zone to launch the default music player application.
Note: Use Bluetooth t o transfer small-siz e les only such as a picture or a song. It takes a long time to transfer a large le using Bluetooth. W orking with Email Use the Email application t o read and send e-mails and manage all your e-mail accounts.
3. T ouch an it em or an e-mail bo x t o congur e the settings. Managing your contacts The Contacts application enables you to cr eate, stor e, and manage information about your friends, family, and colleagues. Adding a contact 1. F r om the action bar , touch the applications icon to open the application library .
The F avorit e Apps utility displays launch points for six applications. Each launch point is a screen repr esentation of that application with the launcher icon in the bottom left corner . T ouch a launch point t o launch the application. T o add an application to the F avorit e Apps utility, do the following: 1.
4. The tablet starts sharing its mobile network data connection with your computer . 5. T o st op sharing your data connection, clear the USB tethering check bo x. Or just disconnect the USB cable. T o share your tablet’ s mobile data connection through Bluetooth: 1.
If you have installed a ash media car d in your tablet and you want to view the information stor ed on the card from your computer , touch this option. • T ransfer les (Media T ransfer Prot ocol) The Media T r ansfer Prot ocol (MTP) supports the transfer of multimedia data without additional device drivers.
• Disconnect the device pr ogrammatically and then physically as follows: 1. F r om the main Home screen, touch the Android Settings icon on Lenovo Launch Zone, or touch the applications icon from the action bar and then touch Settings . The Android Settings screen opens.
Use any one of these car ds to ext end the st orage capability of your tablet. Y ou also can use these car ds to share data with a computer or other device that supports these card formats. T o locate the 3-in-1 media card r eader , see “T ablet layout” on page 1.
Securing your ash media card T o protect the information from unauthoriz ed access, you can encrypt your ash media car d. Refer to “Encrypting the ash media card” on page 65 for mor e information.
W orking with Google Maps and GPS Use the Google Maps application to nd your current location, get dir ections t o your destination, and nd other location-based information. T o search for places or nd your current location using Google Maps, you must enable the r esources requir ed for plotting positions by doing the following: 1.
Google T alk Google T alk is an instant messaging progr am. Use it to communicate with other Google T alk users by t ext, audio, or video. T o launch the Google T alk application, touch the applications icon from the action bar , and then touch Google T alk .
Y ouT ube Y ouT ube is Google’ s online video streaming service that enables you to view videos and upload your own videos t o share with others. Waching videos on Y ouT ube T o view Y ouT ube videos, do the following: 1. F r om the action bar , touch the applications icon to open the application library .
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Chapter 6. ThinkP ad T ablet options Y our tablet might come with a ThinkP ad T ablet Keyboard F olio C ase or a ThinkP ad T ablet Dock. If your tablet does not come with one, you can pur chase one fr om Lenovo at http://www.lenovo.com/accessories/services/index.
ThinkP ad T ablet Dock The ThinkP ad T ablet Dock holds your tablet in an upright position and fr ees your hands t o do other tasks. It also provides you easy access t o connectors for USB devices, le tr ansfers, charging, audio input, audio output, and video output.
1. Open the USB cover on the tablet by sliding it to the left. Figure 13. Opening the USB cover 2. Align the USB connector on the tablet with the USB connector on the k eyboard folio case and slide the tablet downward until the two USB connectors ar e connected.
• View notications fr om L enovo • Open the Andr oid Settings screen • Open the menu for the current application • Launch Google Sear ch Screen contr ol • Go back t o the previous screen .
Using the ThinkP ad T ablet Dock T o connect your tablet t o the dock, do the following: 1. P osition your tablet with the dock connector side downwar d. 2. Align the dock connector on the tablet with the connector on the dock. 3. Gently slide your tablet into the dock until it is fully seated as shown in the following illustration.
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Chapter 7. Using your tablet within an enterprise Y our tablet pr ovides support for secur e access to corpor ate networks and Microsoft Exchange. Additionally, a number of business-r elated applications are preinstalled to help you work with and manage your work-relat ed documents.
2. T ouch Wireless & networks ➙ VPN settings . All the VPNs that you have added are listed on the VPN settings screen. 3. T ouch your company’ s VPN.
Chapter 8. Security This chapt er provides information about how to prot ect the information stor ed on your tablet. Pr otecting data against viruses Y our tablet is preinstalled with McAfee antivirus progr ams to help you t o detect and eliminat e viruses.
• Corporate L ogon : T ouch this option t o use the same user ID and passwor d you use to log on t o your company’ s Active Direct ory domain to unlock your tablet screen. Note: Make a note of your password, PIN, or pattern in case you forget it. 4.
Encrypting the ash media card If you use a ash media card t o stor e condential data or personal information on your tablet, encrypt the card t o prevent the data from being accessed if the car d is ever lost or stolen.
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Chapter 9. Y ou and your tablet This chapter provides the accessibility information about your tablet, and instructions on tr aveling with the tablet and maintaining the tablet. Comfort and accessibility Read this topic to learn how to use your tablet more comfortably and how to use the accessibility features.
T o use V oice Actions, do the following: 1. T ouch the Google V oice Sear ch icon from the action bar , or touch the applications icon fr om the action bar and then touch V oice Search .
Getting updat es from Lenovo Y our tablet is pr einstalled with a notication application that informs you about the latest software updat es from Lenovo. The application icon is displayed in Lenovo Launch Zone only when ther e are unread syst em notications from Lenovo.
T ravel accessories The following is a checklist of things to consider packing when you ar e going to be away from your ofce or home: T ravel essentials: • The ThinkP ad T ablet A C Charger that .
Chapter 10. Settings Read this chapter to familiarize yourself with the various settings available to help you personalize and optimize your tablet. The following table lists the main menu it ems on the Android Settings screen.
T o enable a setting, touch the setting item to select the check bo x. When a setting is enabled, a green check is displayed in the check box. T o disable a setting, touch the setting item to clear the check box. If other actions are r equired, follow the instruction on the screen.
T able 3. Wireless & networks settings (continued) Menu Submenu Description Find nearby devices Scan for nearby available Bluetooth devices. When the sear ch results ar e displayed, touch a device t o pair with it. F or mor e information, see “Using Bluetooth devices” on page 26.
Sound Use the Sound settings to congure how, and at what volume, the tablet plays music and audio fr om other media, notication ringt ones, and alarms. Y ou also can use these settings to pick the notication ringtone you pr efer and set whether you hear audible feedback when t ouching, locking, or unlocking the scr een.
T able 5. Display settings (continued) Menu Submenu Description No animation Some animations Animation All animations (default) Set the tablet t o play or not t o play an animation when you open or close a screen, or switch between screens. Note: The No animation option does not control animation in all applications.
T able 6. Location & Security settings (continued) Menu Submenu Description Encrypt tablet Encrypt your accounts, settings, downloaded applications, and so on. After you encrypt your tablet, you have to type a passwor d or PIN to decrypt it each time you turn it on.
T able 7. Applications settings (continued) Menu Submenu Description USB debugging Enable to allow debugging when your tablet is attached to a computer through a USB cable. Stay awake When enabled, the scr een will not go to sleep (lock) while the battery is charging, or while the tablet is connected to a comput er thr ough a USB cable.
Privacy Use the Privacy settings t o manage whether your settings and other data ar e backed up t o Google servers with your Google Account. Y ou also use these settings to erase all the data on your tablet by performing a factory data reset oper ation.
T o enable a setting, touch the setting item to select the check bo x. When a setting is enabled, a green check is displayed in the check box. T o disable a setting, touch the setting item to clear the check box. If other actions are r equired, follow the instruction on the screen.
T able 11. St orage settings (continued) Menu Submenu Description T otal space View the total space of your internal st orage device. Applications View the space used by an application. Downloads View the space used by a downloaded le or application.
T able 12. Language & input settings (continued) Menu Submenu Description Listen to an example Play a brief sample of the speech synthesiz er using your current settings. Always use my settings Enable to use the settings on this screen in place of speech synthesizer settings available in other applications.
T o enable a setting, touch the setting item to select the check bo x. When a setting is enabled, a green check is displayed in the check box. T o disable a setting, touch the setting item to clear the check box. If other actions are r equired, follow the instruction on the screen.
T able 15. Optical T rackP oint settings Menu Description Button F unction Congure the right butt on and left button of the Optical T rackP oint to function as “select” or “ open menu.
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Chapter 11. T r oubleshooting problems This chapter describes some common problems and suggested solutions, and how to r ecover your tablet from a crash. Be aware that the problems and solutions described in this chapter ar e meant only as a guide. They ar e not denitive problem solving techniques.
Suggested solution : If you cannot turn off your tablet by pressing and holding the power butt on, insert a straight ened paper clip into the emer gency reset hole to turn it off. T o locat e the emer gency r eset hole, see “T ablet layout” on page 1.
Chapter 12. Getting support This chapter provides information about getting help and support from L enovo. Lenovo technical support After you buy a ThinkP ad T ablet, register your tablet with L enovo.
Lenovo user forums Lenovo F orums on the L enovo W eb site pr ovides you with a place to search the community knowledge base for your tablet, share and discover information with other users, make suggestions t o L enovo, ask questions on pr oblems you encounter ed, and get technical support from L enovo engineers.
Appendix A. Regulatory information This appendix pr ovides r egulatory information. Wireless related information Wireless inter operability Wireless LAN PCI Express Mini C ard is designed to be intero.
In some situations or environments, the use of int egrated wir eless car ds might be restricted by the proprietor of the building or responsible repr esentatives of the organization.
Export classication notice This product is subject t o the United States Export Administr ation Regulations (EAR) and has an Export Classication Contr ol Number (ECCN) of 5A992.c. It can be r e-exported e xcept to any of the embar goed countries in the EAR E1 country list.
European Union - Compliance t o the Electr omagnetic Compatibility Directive This pr oduct is in conformity with the prot ection requir ements of EU Council Dir ective 2004/108/EC on the appro ximation of the laws of the Member S tates relating to electr omagnetic compatibility .
Japanese VCCI Class B statement Japan compliance statement for products which connect to the power mains with rat ed current less than or equal to 20 A per phase Lenovo product service information for.
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Appendix B. Envir onmental, r ecycling, and disposal information Lenovo recycling statement Lenovo encour ages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of progr ams and services to assist equipment owners in recycling their IT pr oducts.
Disposing of disused lithium batteries from L enovo computers A butt on-shaped lithium battery is installed on the system board of your L enovo computer to provide power to the comput er clock while the computer is off or disconnected from the main power sour ce.
collection fr amework available to them for the r eturn, recycle, recovery of WEEE and minimiz e any potential effects of EEE on the envir onment and human health due t o the presence of hazar dous substances. F or additional WEEE information, go to http://www.
China recycling information for W aste Electrical and Electronic Equipment (WEEE) China substance disclosure table T urkish RoHS The Lenovo product meets the requir ements of the Republic of T urkey Directive on the Restriction of the Use of Certain Hazar dous Substances in Electrical and Electr onic Equipment (EEE).
Appendix C. Notices Lenovo might not offer the products, services, or features discussed in this document in all countries. Consult your local L enovo repr esentative for information on the pr oducts and services currently available in your ar ea.
T rademarks The following terms ar e tr ademarks of L enovo in the United S tates, other countries, or both: Access Connections Lenovo ThinkP ad T rackP oint UltraConnect Microsoft, Excel, P owerP oint, Windows, and Windows Media ar e tr ademarks of the Microsoft group of companies.
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Part Number: Printed in (1P) P/N:.
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Ein wichtiger Punkt beim Kauf des Geräts Lenovo ThinkPad Tablet (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Lenovo ThinkPad Tablet noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Lenovo ThinkPad Tablet - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Lenovo ThinkPad Tablet reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Lenovo ThinkPad Tablet erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Lenovo ThinkPad Tablet besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Lenovo ThinkPad Tablet verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Lenovo ThinkPad Tablet. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Lenovo ThinkPad Tablet gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.