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Installation and User Guide ThinkServer TD200 Machine T ypes: 3724, 3808, 3809, 3815, 3817, 3824, 3826, and 3836.
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ThinkS erv er T D2 00 T yp es 3 7 2 4, 3808 , 3809 , 38 1 5, 38 1 7 , 38 2 4, 382 6, 38 36 In stall a ti o n a n d U s e r G ui d e.
Note: Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 191 and the Warranty and Support Information document on ThinkServer Documentation DVD. First Edition (June 2009) © Copyright Lenovo 2009.
Contents Safety ............................ v i i Chapter 1. Introduction ...................... 1 Notices and statements in this document ................ 2 Related documentation ...................... 3 Chapter 2. Server setup roadmap .............
Removing and installing drives ................... 5 7 Removing a DVD drive ..................... 5 9 Installing a DVD drive ..................... 6 2 Removing an optional tape drive ................. 6 6 Installing an optional tape drive ............
EasyStartup overview ..................... 1 4 8 Installing your operating system without using EasyStartup ....... 1 5 0 Using the Boot Manager program ................. 1 5 0 Enabling the Broadcom Gigabit Ethernet Utility program ......... 1 5 1 Configuring the Broadcom Gigabit Ethernet controller .
Lenovo product service ..................... 1 8 9 Appendix B. Notices ...................... 1 9 1 T rademarks .......................... 1 9 2 Important notes ........................ 1 9 2 Product recycling and disposal .................. 1 9 3 Compliance with Republic of T urkey Directive on the Restriction of Hazardous Substances .
Safety Before installing this product, read the Safety Information. Antes de instalar este produto, leia as Informações de Segurança. Pred instal ací tohot o produktu si prectete pr ír ucku bezpecnostních instr ukcí. Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Important: All caution and danger statements in this documentation begin with a number . This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in the Safety Information book.
Statement 1: DANGER Electrical current from power , telephone, and communication cables is hazardous. T o avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.
Statement 2: CAUTION: When replacing the lithium battery , use only a battery recommended by the manufacturer . If your system has a module containing a lithium battery , replace it only with the same module type made by the same manufacturer . The battery contains lithium and can explode if not properly used, handled, or disposed of.
Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation.
Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
Statement 13: DANGER Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain conditions. T o avoid these hazards, ensure that your system electrical requirements do not exceed branch circuit protection requirements. Refer to the information that is provided with your device for electrical specifications.
Statement 26: CAUTION: Do not place any object on top of rack-mounted devices. This server is suitable for use on an IT power-distribution system whose maximum phase-to-phase voltage is 240 V under any distribution fault condition.
xvi ThinkServer TD200 T ypes 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836: Installation and User Guide.
Chapter 1. Introduction This Installation and User Guide contains information and instructions for setting up your ThinkServer TD200 T ypes 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836 server , instructions for installing optional devices, and instructions for cabling and configuring the server .
The model number and serial number are on the lower right side of the bezel. 1 Note: The illustrations in this document might differ slightly from your hardware. The server comes with the ThinkServer EasyStartup DVD to help you configure the hardware and install the operating system.
v Danger: These statements indicate situations that can be potentially lethal or extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation.
4 ThinkServer TD200 T ypes 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836: Installation and User Guide.
Chapter 2. Server setup roadmap The installation process varies depending on the configuration of the server when it was delivered. In some cases, the server is fully configured and just needs to be installed in the rack, connected to power and the network, and started.
6 ThinkServer TD200 T ypes 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836: Installation and User Guide.
Chapter 3. What is included with your server The TD200 server package includes the server , power cords, and the ThinkServer Documentation DVD. 1 Server 2 Shipgroup box containing power co.
Note: The server does not support Disk Operating System (DOS). v Preboot diagnostics program The preboot diagnostics programs are stored on the integrated USB memory .
Some models support memory mirroring. Memory mirroring replicates and stores data on two pairs of DIMMs within two channels (channel 0 and 1) simultaneously . If a failure occurs, the memory controller switches from the primary pair of memory DIMMs to the backup pair of DIMMs.
T able 1. Features and specifications Microprocessor: v Supports up to two Intel ® Pentium ® dual-core or quad-core microprocessors (one installed) with integrated memory controller and QuickPath Interconnect (QPI) architecture.
T able 1. Features and specifications (continued) Drives (depending on the model): v Optical drives: SA T A v Hard disk drives: SAS and SA T A Drive bays (depending on the model): v Three 5.25-in. bays (one half-high DVD-ROM drive installed). Optionally you can install one full-high or two half-high internal tape drives in bays 2 and 3.
T able 1. Features and specifications (continued) Up to eight expansion slots (depending on the model): v Six expansion slots on the system board – Four PCI Express Gen2 x8 slots (two x8 links and t.
Reliability , availability , and serviceability Three important server design features are reliability , availability , and serviceability (RAS). The RAS features help to ensure the integrity of the data that is stored in the server , the availability of the server when you need it, and the ease with which you can diagnose and repair problems.
v Upgradeable microcode for POST , server firmware, and read-only memory (ROM) resident code, locally or over a LAN v Vital product data (VPD); includes serial-number information and replacement part .
Chapter 4. Server controls, LEDs, and power This section describes the controls, light-emitting diodes (LEDs), and connectors on the front and rear of the server , and how to turn the server on and off. For the location of the LEDs on the system board, see “System-board LEDs” on page 33.
1 Power-on LED 7 DVD-eject button 2 Power-control button 8 Hard disk drive activity LED (green) 3 Hard disk drive activity LED 9 Hard disk drive status LED (amber) .
1 Power-on LED 6 USB 1 2 Power-control button 7 DVD-eject button 3 Hard disk drive activity LED 8 Simple-swap hard disk drive 4 System-error LED 9 DVD d.
An LED on the system board might also be lit to help isolate the error . Detailed troubleshooting information is in the Hardware Maintenance Manual . USB connectors Connect USB devices to these connectors. DVD-eject button Press this button to release a CD or DVD from the DVD drive.
Operator information panel The following illustration shows the LEDs on the operator information panel on the front of the server . 1 System power-on LED 2 Hard disk drive activity LED .
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
Rear view The following illustration shows the LEDs and connectors on the rear of the server . 1 Power cord connector 10 USB 1 2 Ethernet transmit/receive activity LED 11 Ether.
Power-error (Fault) LED When this amber LED is lit, it indicates that the power supply has failed. For any other combination of LEDs, see the Hardware Maintenance Manual . Video connector Connect a monitor to this connector . Note: The maximum video resolution is 1600 x 1200 at 60 MHz.
System-board internal connectors The following illustration shows the internal connectors on the system board. 1 Main power 12 Reserved 2 Reserved 13 Simple-swap SA T A signal .
System-board external connectors The following illustration shows the external input/output (I/O) connectors on the system board. 1 Power connector 6 USB 1-2 2 Serial (COM 1) 7 Ethernet 1 3 Video 8 USB 3-4 4 Systems-management Ethernet connector 9 Ethernet 2 5 NMI button Chapter 4.
System-board option connectors The following illustration shows the system-board connectors for user-installable options. 1 DIMM 9 (reserved) 15 DIMM 2 2 DIMM 10 16 DIMM 1 (res.
System-board switches and jumpers The following illustration shows the switches and jumpers on the system board. 1 UEFI boot recovery jumper (JP8) 2 Clear CMOS jumper (JP1) 3 SW8 switch block The following table describes the jumpers on the system board.
T able 2. System-board jumpers (continued) Jumper number Jumper name Jumper setting JP6 UEFI boot recovery jumper v Pins 1 and 2: Normal (default) - Loads the primary server firmware ROM. v Pins 2 and 3: This enables the server to recovery if the server firmware becomes damaged.
Important: 1. Before you change any switch settings or move any jumpers, turn off the server , then, disconnect all power cords and external cables. Read the safety information (see “Safety” on page vii, “Handling static-sensitive devices” on page 39, and “Working inside the server with the power on” on page 38).
1 Microprocessor mismatch LED 9 PCI slot 6 error LED 2 Microprocessor 2 error LED 10 PCI slot 5 error LED 3 DIMMs 9-18 error LEDs 11 PCI slot 4 error LED 4 DI.
Server power features When the server is connected to an ac power source but is not turned on, the operating system does not run, and all core logic except for the service processor (the Integrated Ma.
1 2 The server can be turned off in any of the following ways: v Y ou can turn off the server from the operating system, if your operating system supports this feature. After an orderly shutdown of the operating system, the server will be turned off automatically .
Chapter 5. Installing optional devices and replacing customer replaceable units Important: Before you install optional hardware, make sure that the server is working correctly . Start the server , and make sure that the operating system starts, if an operating system is installed.
v Y ou do not have to turn off the server to install or replace hot-swap fans and hot-swap drives. v Blue on a component indicates touch points, where you can grip the component to remove it from or install it in the server , open or close a latch, and so on.
v Remove jewelry , such as bracelets, necklaces, rings, and loose-fitting wrist watches. v Remove items from your shirt pocket, such as pens and pencils, that could fall into the server as you lean over it. v Avoid dropping any metallic objects, such as paper clips, hairpins, and screws, into the server .
Major components of the server The following illustration shows the major components in the server (depending on the server model). The illustrations in this document might dif fer slightly from your hardware. 1 Bezel 15 ServeRAID MR10is 2 Optical drive bay EMC shield 16 Cover 3 2.
Note: Y ou must unlock the side cover to open or remove the bezel. When you lock the server side cover , it locks both the cover and the bezel. 3. Remove the bezel. Position your finger on the depressed area on the left side of the bezel and rotate the bezel away from the server .
1 Bezel 2 Hinge assembly 3 Retention tabs Note: The bezel will also disengage from the chassis hinges if you rotate the bezel beyond 180° or if excessive pressure is applied to the bezel. Do not be alarmed because this is how the bezel was designed.
4. From inside of the top section of the bezel door , slide the blue tab up to unlock the bezel media door (slide the tab down when you want to lock it); then, grasp the pull-point area on the left side of the media door and pull the door open.
1 Cover release latch 2 Latch 3 Left-side cover T o replace the side cover , see “Installing the side cover” on page 134. Attention: For proper cooling and airflow , replace the cover before turning on the server .
1 Power supply 2 Power-supply handle 8. Remove the air baffle assembly . Press the blue tab (on top of the fan cage) on the air baffle assembly to the left and lift it from the server and set it aside. Note: It might be easier to remove the air baffle if you lift up the plastic tab that is over the DIMMs in the rear of the server .
Removing the fan cage assembly Attention: v Replace a hot-swap fan within 30 seconds of removal. v T o ensure proper cooling and airflow , do not operate the server for more than 2 minutes with the side cover removed. T o remove the front fan cage assembly , do the following: 1.
1 Fan cage assembly 2 Fan cage assembly release buttons 8. If you are instructed to return the fan cage, follow all packaging instructions, and use any packaging materials that are supplied to you for shipping. Installing the fan cage assembly Attention: v Replace a hot-swap fan within 30 seconds of removal.
1 Fan cage assembly 2 Fan cage assembly release buttons 2. Slide the fan cage into the chassis and press firmly until the fan cage is seated firmly in place. Note: Make sure that both release buttons click into place. 3. Install the air baffle (see “Installing the air baffle” on page 132).
1 Power supply support bracket 2 Power supply release tab 5. Install the side cover (see “Installing the side cover” on page 134). 6. Lock the side cover . 7. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server .
1 Power supply 2 Power-supply handle 5. Remove the air baffle (see “Removing the air baffle” on page 44). 6. Remove the fan cage assembly (see “Removing the fan cage assembly” on page 46). 7. Open the bezel. Place your finger on the pull-point area on the left side of the bezel door and rotate it away from the server .
9. Press the release tab on the front USB housing; then, tilt the top of the housing away from the chassis and lift the housing out of the chassis. 10. Squeeze the spring clips 1 on the sides of the front USB connector assembly and pull the assembly out of the back of the housing.
6. Install the fan cage assembly (see “Installing the fan cage assembly” on page 47). Note: Make sure that all cables are routed so that they are not damaged when inserting the fan cage assembly into the server . 7. Install the air baffle (see “Installing the air baffle” on page 132).
4. Open the rear adapter retention bracket. 5. Press the rear adapter retention bracket and release the top hinge point; then, release the other hinge point and remove the bracket from the chassis. 1 Rear adapter retention bracket 2 Hinge pins 6.
4. Install the side cover (see “Installing the side cover” on page 134). 5. Lock the side cover , if necessary . 6. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server . Removing the front adapter-retention bracket T o remove the front adapter-retention bracket, do the following: 1.
Statement 2: CAUTION: When replacing the lithium battery , use only a battery recommended by the manufacturer . If your system has a module containing a lithium battery , replace it only with the same module type made by the same manufacturer . The battery contains lithium and can explode if not properly used, handled, or disposed of.
v The lithium battery must be handled correctly to avoid possible danger . If you replace the battery , you must adhere to the following instructions. v Y ou must replace the battery with a lithium battery of the same type from the same manufacturer .
Note: Y ou must wait approximately 1 to 3 minutes after you connect the power cord of the server to an electrical outlet before pressing the power-control button. 6. Start the Setup Utility and reset the configuration. v Set the system date and time. v Set the power-on password.
1 Bay 1 2 Bay 2 3 Bay 3 4 Bay 4 5 Bay 5 6 Bay 6 7 Bay 7 The following illustration shows the location of the drive bays in the 3.
1 Bay 1 2 Bay 2 3 Bay 3 4 Bay 4 5 Bay 5 6 Bay 6 7 Bay 7 The following notes describe the types of drives that the server supports and other information that y.
1. Read the safety information (see “Safety” on page vii and “Installation guidelines” on page 37). 2. Turn of f the server and all attached devices; then, disconnect all power cords and external cables. 3. Unlock and remove the side cover (see “Removing the side cover” on page 43).
1 Fan cage assembly 2 Fan cage assembly release buttons 8. Disconnect the power and signal cables from the drive that is to be removed. 9. Press and hold the blue release tabs on each side of the DVD drive to release the drive; then, pull the drive out of the front of the server .
Installing a DVD drive T o install a DVD drive, do the following: 1. If you are replacing a drive, make sure that: v Y ou have all the cables and other equipment that are specified in the documentation that comes with the new drive.
1 Power supply 2 Power-supply handle 3. Remove the air baffle (see “Removing the air baffle” on page 44). 4. Remove the fan cage assembly . Press in on the fan cage assembly release buttons on the sides of the chassis to release the fan cage assembly from the connector on the chassis.
5. T ouch the static-protective package that contains the new DVD drive to any unpainted metal surface on the server; then, remove the DVD drive from the package and place it on a static-protective surface. 6. Follow the instructions that come with the drive to set jumpers or switches, if there are any .
1 Optical drive power cable 2 SA T A optical drive signal cable 10. Install the fan cage assembly (see “Installing the fan cage assembly” on page 47). 1 1. Install the air baf fle (see “Installing the air baffle” on page 132). 12. Rotate the power-supply cage assembly back into the server .
1 Power supply support bracket 2 Power supply release tab 13. Close the bezel. 14. Install the side cover (see “Installing the side cover” on page 134). 15. Lock the side cover . 16. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server .
and set it aside. 8. Disconnect the tape drive cable from the system board. 9. Remove the screws that secure the tape drive 1 to the server . 10.
1 EMC shield 2 T ape drive 5. If the tape drive comes with screws, secure the tape drive to the chassis with the supplied screws. 6. Connect one of the connectors on the optical drive power cable to the tape drive.
1 SA T A optical drive power cable 2 USB signal cable connector 3 USB signal cable 4 SA T A optical drive power cable (SA T A-to-traditional power converter cable also included but not pictured) 5 SA T A optical drive signal cable 8.
Removing a 2.5-inch hot-swap hard disk drive Attention: T o maintain proper system cooling, do not operate the server for more than 10 minutes without either a drive or a filler panel installed in each drive bay . T o remove a 2.5-inch hot-swap hard disk drive, do the following: 1.
1 Release latch 2 Drive tray handle (in open position) 3 Drive tray 4 Hard disk drive 7. If you are instructed to return the 2.5-inch hot-swap hard disk drive, follow all packaging instructions, and use any packaging materials that are supplied to you for shipping.
1. Read the safety information (see “Safety” on page vii and “Installation guidelines” on page 37). 2. T ouch the static-protective package that contains the drive to any unpainted metal surface on the server; then, remove the drive from the package and place it on a static-protective surface.
Removing a 3.5-inch hot-swap hard disk drive Attention: T o maintain proper system cooling, do not operate the server for more than 10 minutes without either a drive or a filler panel installed in each drive bay . T o remove a 3.5-inch hot-swap SAS or hot-swap SA T A hard disk drive, do the following: 1.
1 Hot-swap hard disk drive 2 Drive tray 3 Drive tray handle (in open position) 6. If you are instructed to return the 3.5-inch hot-swap hard disk drive, follow all packaging instructions, and use any packaging materials that are supplied to you for shipping.
6. Check the hard disk drive status indicator to make sure that the hard disk drive is operating correctly . After you replace a failed hard disk drive, the green activity LED flashes as the disk spins up. The amber LED turns of f after approximately 1 minute.
1 Filler panels 2 Drive-bay EMC shield 3 Ta b 4 Hard disk drive 6. Pull the loops of the drive assembly that is to be removed toward each other; then, pull the drive assembly out of the bay and set it aside.
1 Filler panels 2 Drive-bay EMC shield 3 Ta b 4 Hard disk drive 3. Pull the loops of the drive assembly toward each other; then, carefully slide the drive assembly into the drive bay until it stops and release the loops. Note: Do not release the loops on the drive assembly until it is completely seated.
T able 4. IDs for the four-bay 3.5-inch hot-swap drive models (continued) Drive bay number ID Drive bay 5 1 Drive bay 6 2 Drive bay 7 3 T able 5. IDs for the eight-bay 2.
– The 2.5-inch hot-swap SAS and hot-swap SA T A models come with the following cables to provide signal and power to the hot-swap SAS/SA T A drives: - T wo single signal cables (thick red and black).
CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
1 Power supply 2 Power-supply handle 5. Disconnect the cables from the power supply to the system board and all internal components. Be sure to make a note of the cable routing. Attention: Support the power supply while you remove the mounting screws.
1 Power supply retaining screws 2 Power supply assembly 7. If you are instructed to return the power supply , follow all packaging instructions, and use any packaging materials that are supplied to you for shipping.
1 Power supply retaining screws 2 Power supply assembly 2. While you support the power supply cage, install the three screws that secure the power supply to the chassis. 3. Connect the cables from the power supply to the system board and all internal components.
1 Power supply support bracket 2 Power supply release tab 5. Install the side cover (see “Installing the side cover” on page 134). 6. Lock the side cover . 7. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server .
4. If you are instructed to return the hot-swap fan, follow all packaging instructions, and use any packaging materials that are supplied to you for shipping.
3. Press down on the fan until it locks into place; then, close the fan handle to the locking position. 4. Install the side cover (see “Installing the side cover” on page 134). 5. Lock the side cover . Removing a memory module T o remove a DIMM, do the following: 1.
1 Power supply 2 Power-supply handle 6. Remove the air baffle (see “Removing the air baffle” on page 44). 7. Locate the DIMM connector that contains the DIMM that is to be replaced. Note: Do not insert memory DIMMs into connectors marked as reserved.
88 ThinkServer TD200 T ypes 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836: Installation and User Guide.
1 DIMM 1 (reserved) 9 DIMM 9 (reserved) 2 DIMM 2 10 DIMM 10 3 DIMM 3 11 DIMM 1 1 4 DIMM 4 (reserved) 12 DIMM 12 (reserved) 5 DIMM 5 13 DIMM 13 6 DIMM 6 14 DIMM 14 7 DIMM 7 15 DIMM 15 8 DIMM 8 16 DIMM 16 .
supported options for the server , see http://www .lenovo.com/thinkserver; then, select your country and navigate to the list of options for the server .
Note: The amount of usable memory is reduced depending on the system configuration. A certain amount of memory must be reserved for system resources. T o view the total amount of installed memory and the amount of configured memory , run the Setup Utility .
The following table lists the installation sequence for installing DIMMs in memory-mirroring mode. T able 9. Memory-mirroring mode DIMM population sequence DIMMs Number of installed microprocessors DI.
1 Power supply 2 Power-supply handle 4. Remove the air baffle (see “Removing the air baffle” on page 44). 5. Locate the DIMM connectors on the system board. Determine the connector in which you will install the DIMM. Install the DIMMs in the sequence indicated earlier in this section.
8. Turn the DIMM so that the DIMM keys align correctly with the connector . 1 DIMM 2 Retaining clip 9. Insert the DIMM into the connector by aligning the edges of the DIMM with the slots at the ends of the DIMM connector .
1 Power supply support bracket 2 Power supply release tab 12. Install the side cover (see “Installing the side cover” on page 134). 13. Lock the side cover . 14. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server .
1 Rear adapter-retention bracket 2 Adapter 3 Front adapter-retention bracket 8. If the adapter is not being replaced, install an expansion-slot cover in the expansion-slot opening.
for x4 and x8 adapters. These same rules apply to the other PCI slots also. Check the information that comes with your adapter for compatibility information.
Note: Do not allow the server to fall over . 4. Follow the cabling instructions that come with the adapter to set jumpers or switches, if there are any . Route the adapter cables before you install the adapter . 5. Rotate the rear adapter-retention bracket to the open (unlocked) position.
1 Adapter 2 Rear adapter retention bracket 3 Front adapter retention bracket 8. Connect all required cables to the adapter . Route cables so that they do not block air flow from the fans. 9. Rotate the rear and front adapter-retention brackets to the closed position.
v The first microprocessor must always be installed in microprocessor socket 1. v When one microprocessor is installed, a heat sink filler is not required for microprocessor socket 2; however , the air baffle must be installed to provide proper system cooling.
1 DIMM 9 (reserved) 15 DIMM 2 2 DIMM 10 16 DIMM 1 (reserved) 3 DIMM 1 1 17 Battery 4 DIMM 12 (reserved) 18 PCI extender card connector 5 DIMM 13 .
4. Remove the air baffle (see “Removing the air baffle” on page 44). 5. Remove the fan cage assembly (see “Removing the fan cage assembly” on page 46). 6. Install the VRM in the VRM connector: a. Turn the VRM so that the VRM keys align correctly with the slot connector .
c. Rotate the microprocessor release latch on the microprocessor socket from the closed and locked position to the fully open position. Attention: v Do not touch the microprocessor contact; handle the microprocessor by the edges only .
1 Thermal grease 2 Heat sink a. Make sure that the heat-sink release lever is in the open position. b. Remove the plastic protective cover from the bottom of the heat sink.
e. Tilt the heat sink slightly to the side and slide the heat sink flange underneath the flange of the heat sink retainer bracket. f. Press down firmly on the heat sink until it is seated securely . g. Rotate the heat-sink lever to the closed position and hook it underneath the lock tab.
5. Disconnect any cables connected to the adapter . Attention: T o avoid breaking the retaining clips or damaging the ServeRAID-BR10i adapter connector , open and close the clips gently . 6. Carefully open the retaining clip on each end of the ServeRAID-BR10i adapter connector and remove the adapter from the server .
1 ServeRAID-BR10i controller 2 PCI slot 1 8. Press the ServeRAID-BR10i adapter firmly into the connector on the system board. 9. Rotate the power-supply cage assembly out of the chassis.
1 1. Remove the fan cage assembly (see “Removing the fan cage assembly” on page 46). 12. Connect the configuration signal cable. See “Power and signal cables for internal drives” on page 78 for information about cabling the power and signal cables.
slots on the bottom of the chassis underneath the fan cage assembly; then, connect it to the ServeRAID-BR10i SAS/SA T A controller as shown in the following illustration: 1 Signal cable for driv.
1 Adapter connector 2 Signal cable 14. Reinstall the front fan cage assembly . Align the front fan cage assembly over the fan cage assembly slot and with the connector on the system board. Lower the fan cage assembly into the chassis and press down firmly until the fan cage assembly is seated firmly in place.
1 Power supply support bracket 2 Power supply release tab If you have other options to install or remove, do so now . Otherwise, Go to “Completing the installation” on page 130. Removing an optional ServeRAID-MR10i SAS/SA T A controller T o remove a ServeRAID-MR10i SAS/SA T A adapter , do the following: 1.
Installing the optional ServeRAID-MR10i SAS/SA T A controller The optional ServeRAID-MR10i SAS/SA T A controller can be installed only in its dedicated connector , PCI slot 1, on the system board. The ServeRAID-MR10i adapter is supported on hot-swap server models only .
1 ServeRAID adapter 2 Battery carrier 3 Battery 4 Connector for battery carrier b. Press the battery carrier into the connector on the ServeRAID adapter until it is firmly connected. c. Secure the battery carrier to the ServeRAID adapter with the screws that came with the battery pack.
1 ServeRAID-MR10i controller 2 PCI slot 1 10. Press the ServeRAID-MR10i adapter firmly into the connector on the system board. 1 1. Rotate the power-supply cage assembly out of the chassis.
1 Adapter connector for drives 0-3 signal cable 2 Signal cable for drives 0-3 The following illustration shows the connectors on the controller to which you connect the signal cables from the drive backplanes.
1 Signal cables for drives 4-7 2 Adapter connector for drives 4-7 signal cable 3 Signal cable for drives 0-3 4 Adapter connector for drives 0-3 signal cable Connect the single .
1 Adapter connector 2 Signal cable 16. Reinstall the front fan cage assembly . Align the front fan cage assembly over the fan cage assembly slot and with the connector on the system board. Lower the fan cage assembly into the chassis and press down firmly until the fan cage assembly is seated firmly in place.
1 Power supply support bracket 2 Power supply release tab 19. If you have other options to install or remove, do so now . 20. Replace the side cover (see “Installing the side cover” on page 134). Go to “Completing the installation” on page 130.
2. Turn of f the server and peripheral devices, and disconnect the power cords and all external cables. Attention: T o avoid breaking the retaining clips or damaging the ServeRAID-MR10is SAS/SA T A adapter connector , open and close the clips gently .
c. Secure the battery carrier to the ServeRAID adapter with the screws that came with the battery pack. 10. Turn the ServeRAID-MR10is adapter so that the ServeRAID-MR10is adapter keys align correctly with the connector on the system board. Attention: Incomplete insertion might cause damage to the system board or the ServeRAID-MR10is adapter .
1 Power supply 2 Power-supply handle 13. Remove the air baffle (see “Removing the air baffle” on page 44). 14. Remove the front fan cage assembly (see “Removing the fan cage assembly” on page 46).
1 Adapter connector for drives 0-3 signal cable 2 Signal cable for drives 0-3 The following illustration shows the connectors on the controller to which you connect the signal cables from the drive backplanes.
1 Signal cable for drives 4-7 2 Adapter connector for drives 4-7 signal cable 3 Signal cable for drives 0-3 4 Adapter connector for drives 0-3 signal cable Connect the single e.
1 Adapter connector 2 Signal cable 17. Reinstall the front fan cage assembly . Align the front fan cage assembly over the fan cage assembly slot and with the connector on the system board. Lower the fan cage assembly into the chassis and press down firmly until the fan cage assembly is seated firmly in place.
1 Power supply support bracket 2 Power supply release tab 21. If you have other options to install or remove, do so now . 22. Replace the side cover (see “Installing the side cover” on page 134). Go to “Completing the installation” on page 130.
Do not insert a memory DIMM in this connector.This DIMM slot is not supported in this model. Do not insert a memory DIMM in this connector.This DIMM slot is not supported in this model. Do not insert a memory DIMM in this connector.This DIMM slot is not supported in this model.
Do not insert a memory DIMM in this connector.This DIMM slot is not supported in this model. Do not insert a memory DIMM in this connector.This DIMM slot is not supported in this model. Do not insert a memory DIMM in this connector.This DIMM slot is not supported in this model.
5. Rotate the power-supply cage assembly out of the chassis. Lift up the power-supply cage handle and pull the power-supply cage assembly all the way up until the retainer latch locks the cage in place on the chassis. 1 Power supply 2 Power-supply handle 6.
9. Disconnect the control-panel assembly cable from the system board, noting the routing of the cable (see “System-board internal connectors” on page 28 for the location of the front panel connector). 10. Locate the control-panel assembly release latch.
1 Power supply support bracket 2 Power supply release tab 8. Close the bezel. 9. Install the side cover (see “Installing the side cover” on page 134). 10. Lock the side cover . 1 1. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server .
1 Bezel 2 Hinge assembly 3 Retention tabs 2. Push the hinges into the holes on the chassis until they snap into place. 3. If however , the bezel was removed by detaching the sliding hinge mount from the hinge assembly (using the breakaway method as the bezel was designed to do), do the following to reattach the bezel: a.
1 Sliding hinge mount 2 Hinge pin 3 Hinge assembly b. Align the sliding hinge mount with the hinge pin on the hinge assembly on the chassis. c. Press the sliding hinge mount against the hinge pin until the sliding hinge mount snaps onto the hinge pin.
1 Air baffle pinch tab 2 Air baffle 2. Lower the air baffle into the server until the air baffle is seated firmly . 3. Press the power supply release tab and rotate the power supply back into the server . 1 Power supply support bracket 2 Power supply release tab 4.
5. Lock the side cover . 6. Reconnect the external cables and power cords; then, turn on the attached devices and turn on the server . Installing the side cover If you removed the side cover , reinstall it. Attention: For proper cooling and airflow , replace the side cover before turning on the server .
If the server cables and connector panel have color-coded connections, match the color of the cable end with the color of the connector . For example, match a blue cable end with a blue panel connector , a red cable end with a red connector , and so on.
Some options have device drivers that you must install. For information about installing device drivers, see the documentation that comes with each option. If the server has a ServeRAID adapter and you have installed or removed a hard disk drive, see the ServeRAID documentation for information about reconfiguring the disk arrays.
Chapter 6. Configuring the server The following configuration programs and utilities come with the server: v Setup Utility The UEFI (formerly BIOS) Setup Utility program is part of the basic input/output system firmware. Use it to change the startup-device sequence, set the date and time, and set passwords.
v Advanced Settings Utility (ASU) program Use this program as an alternative to the Setup Utility for modifying UEFI settings and IMM settings. Use the ASU program online or out of band to modify UEFI settings from the command line without the need to restart the server to access the Setup Utility .
Select this choice to view the system-board identifier , the revision level or issue date of the firmware, the integrated management module and diagnostics code, and the version and date. This choice is on the full Setup Utility menu only . v System Settings Select this choice to view or change the server component settings.
specify whether to use the static IP address or have DHCP assign the IMM IP address; save the network changes. - Reset IMM to Defaults Select this choice to view or reset IMM to the default settings. - Reset IMM Select this choice to reset IMM. – System Security Select this choice to view or configure T rusted Platform Module (TPM) support.
v User Security Select this choice to set, change, or clear passwords. See “Passwords” for more information. This choice is on the full and limited Setup Utility menu. – Set Power-on Password Select this choice to set or change a power-on password.
password has access to only the limited Setup Utility menu; the user can set, change, and delete the power-on password, if the system administrator has given the user that authority . Power-on password If a power-on password is set, when you turn on the server , the system startup will not be completed until you type the power-on password.
T able 1 1. RAID configuration utilities (continued) RAID configuration utility Description Location Where to find more information MegaRAID BIOS Configuration Utility (WebBIOS) For: v ServeRAID-MR10i controller v ServeRAID-MR10is controller v ServeRAID-MR10m controller In system firmware.
v Hard disk drive capacities affect how you create arrays. The drives in an array can have different capacities, but the RAID controller treats them as if they all have the capacity of the smallest hard disk drive.
3. Select the type of array that you want to create. 4. In the RAID Disk column, use the Spacebar or Minus (-) key to select [Y es] (select) or [No] (deselect) to select or deselect a drive from a RAID disk. 5. Continue to select drives, using the Spacebar or Minus (-) key , until you have selected all the drives for your array .
Physical View or Logical V iew Select this to toggle between the Physical View and Logical V iew . Events From this view , you can display the system events in the Event Information page. Exit Select this to exit the WebBIOS utility and continue with the system boot.
menu and click Change . The Operations panel lists operations that can be performed on the virtual disk. Select the operation and click Go . Then choose from the following operations: v Select Del to delete this virtual disk. v Select Locate and the LEDs flash on the physical drives used by this virtual disk.
Configuring RAID The RAID configuration feature that is part of the EasyStartup program enables you to view and change RAID settings for supported RAID controllers.
Y ou will then see one or more reminders about configuring storage devices, and then you will be presented with the Lenovo License Agreement. Read the license agreement carefully .
v Install applications: This task enables you to run custom commands or scripts at the end of the installation process. It also facilitates the installation of DVD-burning software and EasyManage software products. v Install Windows components: This task enables you to install optional Windows components such as IIS, ASP .
Enabling the Broadcom Gigabit Ethernet Utility program The Broadcom Gigabit Ethernet Utility program is part of the server firmware. Y ou can use it to configure the network as a startable device, and you can customize where the network startup option appears in the startup sequence.
3. From Family list, select ThinkServer TD200 , and click Continue . 4. Click Downloads and drivers to download firmware updates. Download the latest firmware for the server; then, install the firmware, using the instructions that are included with the downloaded files.
T o download the server firmware update package from the World Wide W eb, do the following: Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to: http://www .
6. Reinstall the server cover (see “Installing the side cover” on page 134); then, reconnect all power cords. 7. Restart the server . The power-on self-test (POST) starts. 8. Boot the server to an operating system that is supported by the firmware update package that you downloaded.
2. Remove any devices that you added recently and restart the server . 3. If the problem remains, go to the Setup utility and select Load Default Settings , and then click Save to restore the server factory settings.
v Boot sequence manipulation. The IMM also provides the following remote server management capabilities: v Command-line interface (IPMI Shell) The command-line interface provides direct access to server management functions through the IPMI 2.0 protocol.
1. Install the virtual media key into the dedicated slot on the system board (see “System-board option connectors” on page 30). 2. Turn on the server . Note: Approximately 1 to 3 minutes after the server is connected to ac power , the power-control button becomes active.
Diagnostics programs and messages The diagnostics programs are the primary method of testing the major components of the server . As you run the diagnostics programs, text messages are displayed on the screen and are saved in the test log.
Note: The DSA Preboot diagnostics program might appear to be unresponsive for an unusual length of time when you start the program. This is normal operation while the program loads. 4. Optionally , select Quit to DSA to exit from the stand-alone memory diagnostics program.
Installing EasyManage software Y ou can install the ThinkServer ™ EasyManage Core Server program from the EasyManage CD or you can download and install the program from http://www .
Note: This specific version is required. 6. Use Windows Update to install all available critical updates. 7. Launch the EasyManage installation. 8. After EasyManage is installed, enable Security and Patch Manager to obtain the LANDesk 8.8 Software Updates.
v Static Content v ASP .NET v ASP v CGI v Server Side Includes v Windows Authentication v IIS 6 Metabase Compatibility Note: When you select ASP .Net or ASP , a dialog box displays the additional role services required. Click Add Required Role Services .
Chapter 7. T roubleshooting This chapter describes the diagnostic tools that are available to help you solve problems that might occur in the server . If you cannot locate and correct the problem using the information in this chapter , see the Hardware Maintenance Manual for more information.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
General problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
Intermittent problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
Memory problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
Microprocessor problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
Power problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
Software problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
clear the CMOS memory; see “System-board switches and jumpers” on page 31. If you suspect that the server firmware is damaged, see “Recovering the server firmware” on page 152. Check the LEDs on all the power supplies. If the LEDs indicate that the power supplies are working correctly , do the following: 1.
1. Make sure that external SCSI devices are turned on before you turn on the server . 2. Make sure that the cables for all external SCSI devices are connected correctly . 3. If an external SCSI device is attached, make sure that the external SCSI termination is set to automatic.
– The Ethernet transmit/receive activity LED is lit when the Ethernet controller sends or receives data over the Ethernet network. If the Ethernet transmit/receive activity light is off, make sure that the hub and network are operating and that the correct device drivers are installed.
v Integrated management module (IMM) event log: This log contains a superset of IMM, POST , and systems-management interrupt (SMI) information that is in the system-event log.
T able 12. Methods for viewing event logs Condition Action The server is not hung and is connected to a network. Run Portable or Installable DSA to view the event log or create an output file that you can send to Lenovo service and support. Alternatively , you can use IPMItool to view the system-event log.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs).
Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you.
Calling for service During the warranty period, you can get help and information by telephone through the Customer Support Center . These services are available during the warranty period: v Problem d.
Service methods and procedures vary by country , and some services might not be available in all countries. International W arranty Service is delivered through the method of service (such as depot, carry-in, or on-site service) that is provided in the servicing country .
190 ThinkServer TD200 T ypes 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836: Installation and User Guide.
Appendix B. Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area.
estimated through extrapolation. Actual results may vary . Users of this document should verify the applicable data for their specific environment. T rademarks The following terms are trademarks of Le.
Maximum memory might require replacement of the standard memory with an optional memory module. Lenovo makes no representations or warranties with respect to non-Lenovo products. Support (if any) for the non-Lenovo products is provided by the third party , not Lenovo.
Remarque : Cette marque s’applique uniquement aux pays de l’Union Européenne et à la Norvège. L ’etiquette du système respecte la Directive européenne 2002/96/EC en matière de Déchets des.
Recycling statements for Japan Battery return program This product may contain a lithium or lithium ion battery . Consult your user manual or service manual for specific battery information. The battery must be recycled or disposed of properly . Recycling facilities may not be available in your area.
For the European Union: Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators.
Das Produkt ist nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinn e§2d e r Bildschirmarbeitsverordnung geeignet. Electronic emission notices Federal Communications Commission (FCC) statement Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-Lenovo option cards This product has been tested and found to comply with the limits for Class A Information T echnology Equipment according to CISPR 22/European Standard EN 55022.
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A. Nach der EN 55022: “Dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen durchzuführen und dafür aufzukommen.
Korea Class A warning statement 200 ThinkServer TD200 T ypes 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836: Installation and User Guide.
Index A ABR, automatic boot failure recovery 154 acoustical noise emissions 9, 1 1 adapter hot-plug devices 106 installing 97 hot-plug 106 removing 95 requirements 96 scanning order 97 ServeRAID-BR10i.
D danger statements 2 DASD LED 22 data rate, Ethernet 151 deassertion event, system-event log 176 diagnostics program 8 DIMM installation sequence for memory mirroring 92 DIMMs installing 89 order of .
firmware updates 1 firmware, server starting the backup 152 firmware, server , recovering 152 firmware, updating 151 formatting hard disk drive 144 front USB connector assembly installing 51 removing .
LEDs DVD drive activity 18 EasyLED; diagnostics 25 Ethernet link status 27 Ethernet transmit/receive activity 27 hard disk drive activity 17 hot-swap hard disk drive activity 18 hot-swap hard disk dri.
password, power-on clear 141 set 141 passwords 141 PCI bus LED 21 PCI extender card one-slot 34 two-slot 34 pointing-device problems 166 ports Ethernet 27 serial 27 Universal Serial Bus (USB) 18, 27 v.
safety information (continued) Statement 3 xi Statement 4 xii Statement 5 xii Statement 8 xiii system reliability considerations 38 when the server is on 38 SAS or SA T A hot-swap drives installing 74.
TÜV gloss statement 196 two-slot PCI extender card 34 U UEFI boot recovery jumper 153 UEFI update failure recovery 152 undetermined problems 173 United States electronic emission Class A notice 197 U.
208 ThinkServer TD200 T ypes 3724, 3808, 3809, 3815, 3817, 3824, 3826, 3836: Installation and User Guide.
.
Part Number: 44W2344 Printed in USA (1P) P/N: 44W2344.
Ein wichtiger Punkt beim Kauf des Geräts Lenovo 3809 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Lenovo 3809 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Lenovo 3809 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Lenovo 3809 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Lenovo 3809 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Lenovo 3809 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Lenovo 3809 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Lenovo 3809. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Lenovo 3809 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.