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i SP AN ™ 5535 PRI PCI ISDN Adapter User s Guide Document No. UG 05535-000, REVB2 Print Date: July 2002.
N OT E See Appendix I for Regulatory St atements/Conditions that affect the operation of this product. The CE Declaration of Conformity can be found at www.
Copyright Notice © 2002 by Interphase Corpora tion. All rights reserved. Printed in the United States of America, 2002. This manual is licensed b y Interphase to the us er for internal use only and is protected by copyright.
Assistance Produc t Purc hased fr om Reseller Contact the reseller or d istributor if: • you need ordering, serv ice or any technical assistance • you received a dama ged, incomplete or in correct product.
Safety Precautions The following general safety precautions must be observed during all phases of operation of th is equipm ent. F ailure to comply with these precautions or with specif ic warnings else where in this manual violates safety standards of design, manufacture, and intended use of the equipment.
T elephone Lines Unsafe V oltages As unsafe v oltages (T elecommuni cation Netw ork V oltages) e xist on ISDN lines, safety precautions must be taken to pre vent contact with any dangerous area of the system. W ARNING ■ The ISDN cable(s) must remain disc onnected from the telecommunications system unt il the card has been installed in the system.
W ARNING This equipment gen erates, uses, an d can radiate electromagnet ic energy. I t may cause or be suscept ible to electroma gnetic in terferenc e (EMI) if not inst alled and used in a cabinet with adequate EMI prot ection.
END-USER LICENSE AGREEMENT FOR INTERPHASE CORPORATION SOFTWARE IMPORTANT NOTICE TO USER–READ CAREFULLY THIS END-USER LICENSE A GREEM ENT FOR INTERPHASE CORPORA TION SOFTW A RE (“ A GREEMENT”) IS.
responsible for any transportati on costs, unless expr essly author ized in writing by Seller . This warranty does not co ver damage to the Product resulting from accident, disaster , misuse, negligence, improper ma intenance, or modif ication or repair of the Product other than by Seller .
any pro vision of this Ag reement is held in va lid, illeg al, or unenfor ceable, the re maining provisions shall in no w ay be aff ected or impa ired thereby . All rights in the Software not specif ically granted in this Agree ment are reserv ed by Interphase .
iSPAN PRI PCI ISDN Users Guide i 1 Contents Using This Guide ............ .............. .............. ............... ........... .............. ........ vii Audience .............. ........... .............. .............. .............. ..........
ii Interphase Corporation Connecting directly to the line without a CSU .......... .............. .. 18 Connecting directly to the line with an internal CSU ....... ........ 19 Connecting to the line th rough an external CSU ......... ............ .. 20 T1/PRI Cabling .
iSPAN PRI PCI ISDN Users Guide iii CHAPTER 6 Setting Up RA S Support Properties Overview ........... .............. ........... .............. .............. ............ .............. ......63 Accessing Online Help .... .............. ..............
iv Interphase Corporation APPENDIX C Using the LoopTest Utility Overview .............. ........... .............. .............. ............ .............. .............. .. 89 Accessing Online Help ............. .............. ............ ........
iSPAN PRI PCI ISDN Users Guide v APPENDIX G Quick Reference of Common Tasks Overview ........... ........... .............. .............. ............ .............. .............. ....115 Index of Common Tasks ....................... ............ ..
vi Interphase Corporation.
iSPAN PRI PCI ISDN Users Guide vii 2 Using This Guide A udience This manual assumes that its audience has a general understanding of computing and networking terminology . If you need more information abou t this terminology (in addition to what this manual provides ), see the follo wing web sites: • ISDN links: http://www.
Text Conventions viii Interphase Corporation C A UTION The Caution icon brings t o your attention those items or steps that, if not properly followed, could ca use problems in your machine’s configurat ion or operating system.
Using This Guide iSPAN PRI PCI ISDN Users Guide ix /bin/su is the same as: /bin/su ↵ Return Required user input, when mi x ed with program output, is printed in bold Courier type. Documentation Updates The latest document ation (in Adobe ® Acrobat ® pdf) for our current products are av ailable on our WWW site.
Driver Updates x Interphase Corporation Driver Updates Contact our T echnical Support Department at swlib@iphase.com to determin e if updated dri vers are av ailable for your product.
1 iSPAN PRI PCI ISDN Users Guide 1 1 Intr oduction Adapter Overview The i SP AN ™ PRI (Primary Rate In terface) adapter is a Peripheral Component (PCI) add- on board for PCI-based PCs, serv ers, and work stations. It en ables systems to co nnect to one or two ISDN primary rate interf aces.
RAS Support Overview 2 Interphase Corporation RAS Suppor t Over view This adapter supports Microsoft ® Remote Access Service (RAS), which enables remote user connections ov er ISDN lines. RAS enables the transport of TCP/IP , IPX/SPX, and NetBEUI protocols.
Chapter 1: Introduction iSPAN PRI PCI ISDN Users Guide 3 Figure 1-2. RAS Features Pr oduct Features • PCI 2.1 compliant mast er/target bus interface • North America and Europe ISDN Compatibility (.
Minimum System Requirements 4 Interphase Corporation • Dual PRI version: – 32-bit RISC processor PowerPC 403GCX @ 66 MHz – 8-MB dual port DRAM memo ry and 128-KB Flash EEPROM – RAS support for.
Chapter 1: Introduction iSPAN PRI PCI ISDN Users Guide 5 • CSU (Channel Service Unit) (For more information, see North America T1/PRI Line on page 17).
Software Drivers 6 Interphase Corporation The complete i SP AN -PRI software is stored on a single diskette or a CD-R OM included in the adapter package.
2 iSPAN PRI PCI ISDN Users Guide 7 2 Installing the Har dware Overview Y ou can install the i SP AN -PRI adapter in an y suitable PCI expansion slot. T o install your adapter , follo w these basic steps: 1. Verify that the system meets minimum requirements.
Inspecting the Adapter 8 Interphase Corporation C A UTION The adapter is packed in an antist atic bag to prot ect it during shipment. Keep the adapter in its protective antistatic bag until you are ready to install it in the host computer.
Chapter 2: Installing the Hardware iSPAN PRI PCI ISDN Users Guide 9 Installing the Adapter W ARNING Your computer opera tes at voltages t hat can be lethal. Follow all cautions a nd warnings in th is installation procedure, both to protect yourself and prevent damage to your computer.
Installing the Adapter 10 Interphase Corporation 1. Turn off the comput er’s power switch , and unplug the unit from its power source. Figure 2-1. Unplug ging the Computer 2. Disconnect all cables connected to the main system unit, and remove the compute r cover accord ing to the manufacturer’s instructions.
Chapter 2: Installing the Hardware iSPAN PRI PCI ISDN Users Guide 11 Figure 2-2. Remo ving the Computer Cover 3. Locate a suitable PCI expansio n slot, and remove the screw that attaches the expansion plate to the computer. Save the screw for Step 6 .
Installing the Adapter 12 Interphase Corporation 4. Remove the expansio n plate. Figure 2-3. Remov ing the Expansion Plate.
Chapter 2: Installing the Hardware iSPAN PRI PCI ISDN Users Guide 13 5. Carefully remove the adapter from its antistatic bag, and position the adapter in the PC I expansion slot. Align the adapter’s connector pins with the s lot’s receptacle; then press gently but firmly on the board to seat it in the slot.
Connecting the Adapter to an MVIP Bus 14 Interphase Corporation N OT E If you need to connect th e adapter to other MVIP telephony proce ssing adapters in t he cabinet, such as voice, dat a, fax, vi deo or image pro cessing adapt ers, and have not alrea dy done so, see Conn ecting the Adapter to an MVIP Bus on page 14 .
Chapter 2: Installing the Hardware iSPAN PRI PCI ISDN Users Guide 15 Requirements f or MVIP Bus Electrical Te r m i n a t i o n For systems with f i ve or fe wer MVIP b us connections and less than 90.
Connecting the Adapter to an MVIP Bus 16 Interphase Corporation How to Configure MVIP Electrical T ermination on the i SP AN -PRI The factory default conf iguration for the i SP AN -PRI adapter does not require jumpers. If the adapter does not ha ve to be electrically terminated, do not insert an y jumpers into the 2-pin connectors.
3 iSPAN PRI PCI ISDN Users Guide 17 3 Connecting to the Line Overview The type of lin e your carrier p rovides depends on wh ether you are in North America or Europe.
North America T1/PRI Line 18 Interphase Corporation If the distance is longer (up to 6200 feet or 18 00 meters), you need to connect the adapter in a DS1 conf iguration. In this confi guration, a Channel Serv ic e Unit (CSU) must t ranslate the short haul DSX1 interf ace in order to support the longer distan ce.
Chapter 3: Connecting to the Line iSPAN PRI PCI ISDN Users Guide 19 W ARNING To avoid harmin g the WAN, you mus t first conta ct your carrier for approv al before connecti ng the adapter to the line.
North America T1/PRI Line 20 Interphase Corporation W ARNING To avoid harmin g the WAN, you must first contact your carrier for approv al before connecti ng the adapter to the line.
Chapter 3: Connecting to the Line iSPAN PRI PCI ISDN Users Guide 21 W ARNING To avoid harmin g the WAN, you mus t first conta ct your carrier for approval before connecting the CSU to the li ne.
T1/PRI Cabling 22 Interphase Corporation T1/PRI Cabling W ARNING Before connectin g the cable, read Teleph one Lines Unsafe Vol tages in the Safety Precautions section at the front of this manual.
Chapter 3: Connecting to the Line iSPAN PRI PCI ISDN Users Guide 23 Eur opean E1/PRI Line When you conn ect the adapter to a European E1/PRI line, first determine the appropriate connection method, cabling requirements, and link requirements. This section describes the me thod and requirements for connecting the adapter to a European E1/PRI line.
Connector Pinouts 24 Interphase Corporation The cable must includ e an RJ48C plug at the end dedi cated to the W AN adapter . It must also pro vide the appropriate plug or cabling system at the end dedicated to the NT1. See Connector Pinouts on page 24 and your NT1 documentatio n for details.
Chapter 3: Connecting to the Line iSPAN PRI PCI ISDN Users Guide 25 Figure 3-4. Adapter’ s F aceplate and Connector Pinou ts The adapter’ s connectors follo w the RJ48C specif ication. Four Light Emitting Diodes (LEDs) display the status of the link (as described in Interpreting Adapter LEDs on page 67).
Connecting the Adapter to the Network 26 Interphase Corporation 3. Reconnect the power cable and turn on the machine. After connecting the adapter to th e network, install the adapter driv ers.
4 iSPAN PRI PCI ISDN Users Guide 27 4 Installing the Software Overview This chapter describes the proc edures for installing and setting up your i SP AN -PRI adapter’ s software on Microsoft W indows NT 4.0 workstations. This p roce ss installs both the basic W A N adapter dri ver and the RAS Support dri ver .
Installing and Setting Up the Drivers 28 Interphase Corporation Installing and Setting Up the Drivers T o install and set up the adap ter dri vers, do the follo wing: 1. Install the WAN and RAS Support drivers. 2. Set up RAS support properties. 3. Set up ISDN B channels.
Chapter 4: Installing the Software iSPAN PRI PCI ISDN Users Guide 29 Figure 4-1. Netw ork Identification tab of the Netw ork dialog 2. Select the Adapters tab to display the Adapters dialog:.
Installing and Setting Up the Drivers 30 Interphase Corporation Figure 4-2. Netw ork Adapters tab of the Netw ork dialog 3. Click Add to begin loading the drivers.
Chapter 4: Installing the Software iSPAN PRI PCI ISDN Users Guide 31 Figure 4-3. Netw ork Adapter s List 4. Click Have Disk. The Insert Disk dialog appears, prompting y ou to insert the disk and identify the file location: Figure 4-4.
Installing and Setting Up the Drivers 32 Interphase Corporation 5. If you are installing the sof tware from a diskette, insert the diskette, change the inst allation directory to A: and click OK. If you are installing the software from a CD-ROM, insert the CD-ROM.
Chapter 4: Installing the Software iSPAN PRI PCI ISDN Users Guide 33 Figure 4-6. W AN Adapter Driver Installation 7. If needed, change the defau lt installation path in the Copy To field to the desired path name. 8. Click Continue t o install the driver.
Installing and Setting Up the Drivers 34 Interphase Corporation Figure 4-7. W AN Adapters Setup The adapter is automatically detected. The Cards list should be update d to include the i SP AN -PRI adapter (listed as a version of the 5535 ) in your machine.
Chapter 4: Installing the Software iSPAN PRI PCI ISDN Users Guide 35 9. Make sure the 55 35 adapter is selected in the Cards list of the WAN Adapters Setu p dialog.
Installing and Setting Up the Drivers 36 Interphase Corporation 10. When a message informs y ou th at the driver is running, click OK. Figure 4-9. Successful Setup Messa ge T o continue the software in stallation, set up RAS support properties as described in the next secti on.
Chapter 4: Installing the Software iSPAN PRI PCI ISDN Users Guide 37 T o set up RAS support properties: 1. Click OK to confirm the displayed configuration. – If Remote Access Servic e is installed on your system, a message informs you th at RAS support setup is complete, and states that Remote Access Services (RAS) setup must no w be invoked .
Installing and Setting Up the Drivers 38 Interphase Corporation When RAS installation is co mplete, a message informs you that Remote Access Serv ice has been successfully installed, and reminds yo u to use Remote Access Admin or User Manager in the Admin istrative Tools Folder to assign RAS permissions to users.
Chapter 4: Installing the Software iSPAN PRI PCI ISDN Users Guide 39 The Remote Acce ss Setup dialog a ppears, with th e ISDN port included in the RAS port list: Figure 4-13. Remote Access Setu p 2. Select the port and click Configure to set up its connection mode.
Installing and Setting Up the Drivers 40 Interphase Corporation The Remote Access Setup dialog reappears (see Figure 4-13 on page 39). It now sh ows one ISDN channel configured as a R AS port. 4. To quickly configure all I SDN channels with the same port usage as the first ISDN channel: a.
Chapter 4: Installing the Software iSPAN PRI PCI ISDN Users Guide 41 Figure 4-15. Netw ork Configuration On this dialog, you can select the Enable Multilink option to allow multiple ISDN B channels to make one logical network connecti on. This function aggregates several ISD N B channels to increase the bandwidth of PPP links.
Installing and Setting Up the Drivers 42 Interphase Corporation 6. The INTERPHASE 5535 RAS ISDN support adapter now appears in the Network Adapters list on the Adapters dialog: Figure 4-16. Netw ork Adapters L ist 7. Click Close to compl ete the software installation.
Chapter 4: Installing the Software iSPAN PRI PCI ISDN Users Guide 43 C A UTION If a Windows NT Service Pack was ins talled on the syst em after the first Window s NT installation, you must reinstall it before restarting the co mputer. For installation information, see the latest ava ilable versi on of your Service Pack help.
Installing and Setting Up the Drivers 44 Interphase Corporation T o check the IDSN line using LoopT est: 1. Before executing LoopTest, and to avoid incoming call conflicts , disable the RAS Server, as follows: a. From the Start menu, select Prog rams, then Administrative Tools (Common), and then Remote Access Admin.
Chapter 4: Installing the Software iSPAN PRI PCI ISDN Users Guide 45 Figure 4-18. LoopT est Dialog 3. Select the port number to te st (if your adapter has two PRI ports), and enter your local ISDN number. 4. Click Test. The LoopTest Utility norma lly finishes with the message Test passed in the Diagnostic field.
Removing the Drivers 46 Interphase Corporation c. If Windows NT does not displ ay the server name automatically, enter the se rver name prece ded by two backslashes (). To determine the server name, see Index of Common Ta sks on page 115 . d. Click OK.
Chapter 4: Installing the Software iSPAN PRI PCI ISDN Users Guide 47 Figure 4-19. Netw ork Adapters L ist 3. Select INTERPHASE 5535 RAS ISDN support (for the i SP AN -PRI), and click Remove. A warning message informs you that this action will permanently remove the component, and asks if you want to continue.
Removing the Drivers 48 Interphase Corporation The Interphase WAN Adapters driver dialog identifies the install path that will be deleted, and asks if you are sure you want to deinstall the software: Figure 4-20. Uninstallation Main Dialog 5. Click Continue t o deinstall the WAN Adapters driver.
Chapter 4: Installing the Software iSPAN PRI PCI ISDN Users Guide 49 8. If the i SP AN -PRI adapter was the only RAS- capable device, a setup message in forms you that you have an invalid RAS configuration. It also reminds yo u to configure RAS and add ports us ing the Network option in the Control Panel after restarting the system.
Removing the Drivers 50 Interphase Corporation.
5 iSPAN PRI PCI ISDN Users Guide 51 5 Setting Up W AN Firmware and Har dware Overview The W AN Adapter Setup utility enables you to manage hardware and f irmware for all Interphase W AN adapters. Use this utility to add and remov e Interphase W AN adapters and their fi rmware, and to manage ISDN properties for adapter ports.
Managing Firmware and Hardware 52 Interphase Corporation Managing Firmware and Har dware N OT E The i SP AN - PRI is listed a s the 5535 adapter in WAN Adapter Setup d ialogs. Start the W AN Adapter Setup utility in either of the follo wing way s: • From the Start menu, select Settings, and then Control Panel.
Chapter 5: Setting Up WAN Firmware and H ardware iSPAN PRI PCI ISDN Users Guide 53 Figure 5-1. W AN Adapters Setup The W AN Adapters setup di alog has tw o sections: • The Microcode section is for firmware management. • The Ca rds section is for hardware management.
Managing Firmware and Hardware 54 Interphase Corporation The firmw are status is represen ted b y a general LED color for the microcode and individual LEDs for each protocol, as follo ws: LED Color For General LED For Individual LEDs Red No microcode is found o n the disk for the current card.
Chapter 5: Setting Up WAN Firmware and H ardware iSPAN PRI PCI ISDN Users Guide 55 Use the follo wing b uttons to set up microcode information: N OT E The Properties button in the Microcode sectio n is disabled because this product has no configurable layers.
Setting Up ISDN PRI Port Properties 56 Interphase Corporation Microcode section d isplays fi rmware information for the adapter selected in the Cards se ction.
Chapter 5: Setting Up WAN Firmware and H ardware iSPAN PRI PCI ISDN Users Guide 57 Use the ISDN PRI Port Properties dialog to view and set the ISDN port switch type (and , for Europe, the CRC type).
Setting Up ISDN PRI Port Properties 58 Interphase Corporation ISDN 2) standard (sometimes referred to as National ). Select AT&T CUSTOM if your telephone company uses an AT&T 5ESS Custom switch. All of these switch types offer T1/PRI access (also called 23B+D ).
Chapter 5: Setting Up WAN Firmware and H ardware iSPAN PRI PCI ISDN Users Guide 59 N OT E The Edit DS1 Proper ties button is ena bled only when an American Switch Type is selected.
Setting Up ISDN PRI Port Properties 60 Interphase Corporation The following table describes DS 1 options that can be edited: Option Description Activ ate the CSU This option depends on whether the connection between the adapter and the T1 line requires a CSU: • Select Activate the CSU to activate a CSU between the network and the adapter.
Chapter 5: Setting Up WAN Firmware and H ardware iSPAN PRI PCI ISDN Users Guide 61 Facility Data Link Protocol(s) Facility Data Link protocols are used to exchange messages between the adapter and the remote end of the network. Such messages are issued b y the T elco to put the adapter in loopback mode for testing when problems occur .
Setting Up ISDN PRI Port Properties 62 Interphase Corporation.
6 iSPAN PRI PCI ISDN Users Guide 63 6 Setting Up RAS Suppor t Pr oper ties Overview The RAS Support Setup utility enables you to set up an inacti vity timer for ISDN co nnections and determine RAS Support parameters for th e adapter .
Determining RAS Support Parameters 64 Interphase Corporation Determining RAS Suppor t P a rameter s Y ou c an use the RAS Supp ort dial og to determine the network name of the adapter and set a timeout limit for adapter ports. N OT E The i SP AN -PRI i s listed a s the 5535 in RAS Support Setup dialogs.
Chapter 6: Setting Up RAS Support Properties iSPAN PRI PCI ISDN Users Guide 65 The following table describes th e parameters in the 5535 RA S Support dialog fields: P arameter Function Adapter Identifies the status and the network name of the adapter .
Determining RAS Support Parameters 66 Interphase Corporation.
7 iSPAN PRI PCI ISDN Users Guide 67 7 T r oubleshooting Overview This chapter provides possible solutions for co mmon problems you might encounter while in stalling and operating your adapter .
Interpreting Adapter LEDs 68 Interphase Corporation LED functions dif fer depending on whether the adapter is configured to operate in Nort h America (with T1/PRI access), in European countries other th an France (with E1/PRI access and CRC4), or in France (with E1/PRI access and no CRC type).
Chapter 7: Troubleshooting iSPAN PRI PCI ISDN Users Guide 69 The following table describes the adapter status when the sequence of LEDs appears as follows: Eur ope (Other than France) In European coun.
Interpreting Adapter LEDs 70 Interphase Corporation The following table describes the adapter status when the sequence of LEDs appears as follows: France In France, the adapter LEDs for each port function are as follo ws: LED1 LED2 LED3 LED4 Meaning On On Off Of f Adapter is operational.
Chapter 7: Troubleshooting iSPAN PRI PCI ISDN Users Guide 71 In their operational state, the LEDs must be as follo ws: The following table describes the adapter status when the sequence of LEDs appears as follows: LED Color State m ust be.
Problems and Possible Solutions 72 Interphase Corporation Pr oblems and P ossib le Solutions Prob lem P ossible Solution(s) Adapter is not detected during software installation This problem occurs if the system does not detect the adapter after the setup progra m copies driver f iles to the installation directory .
Chapter 7: Troubleshooting iSPAN PRI PCI ISDN Users Guide 73 Computer does not boot up or Host adapter not found Y our PCI bus automatically configures the hardware resources used by the adapter . Therefore, a resource conflict (address or IRQ) is probably not the problem .
Problems and Possible Solutions 74 Interphase Corporation Remote station failed to connect to the RAS Server If you do not know ho w to check the follo wing items, see Index of Common Tasks on page 115: 1. Use the Event Viewer from Windows NT Administrative Tools to see if the Remote Access Service is successfully initialized.
Chapter 7: Troubleshooting iSPAN PRI PCI ISDN Users Guide 75 RAS initializat ion failed in the driver -ev ent log Look up the failure cause in your Microsoft RAS documentation. No valid configuration message in SynW atch conf iguration panel 1. Check whether the adapter and the associated drivers are instal led correctly.
Problems and Possible Solutions 76 Interphase Corporation.
A iSPAN PRI PCI ISDN Users Guide 77 A Specifications Adapter Specifications Operating En vir onment Item Specificat ion Host Bus Interface PCI Local Bus Revision 2.
Storage Environment 78 Interphase Corporation Storage En vironment This section assumes the adapter is stored in its original anti- static bag and box.
B iSPAN PRI PCI ISDN Users Guide 79 B Using the SynW atc h Utility Overview The SynW atch utility is a protocol analyzer that enables you t o watch frames exchanged betwee n the adapter and the ISDN network. This po werful utility helps you track communication establishment on the ISDN D channe l, as well as data traf f ic on ISDN B channels.
Accessing Online Help 80 Interphase Corporation Accessing Online Help For detailed information about th e functions described in this appendix, see the SynW atch on line help. Y ou can access online help in the follo wing ways: • Use the menu co mmand Help to display the main online help.
Appendix B: Using the SynWatch U tility iSPAN PRI PCI ISDN Users Guide 81 Figure B-1. Main SynW atch dialog The main SynW atch dialog has two sections: • The left side is the configuration pa nel. It displays the adapter description. The conf iguration panel is used to activate or deactivate f rame watc hing.
Mouse Button Functions 82 Interphase Corporation Mouse Button Functions Synwatch manages configuration panel mouse clicks as follo ws, depending on whether the ISDN channel is selected or deselected. W atching ISDN Channels Synwatch pr ovides o ptions for watching one or all ISDN channels.
Appendix B: Using the SynWatch U tility iSPAN PRI PCI ISDN Users Guide 83 the ISDN connection phase. For ex ample, if a RAS connection fails (during either dial-in or dial-out), the f irst channel to watch is the ISDN D channel. T o activ ate w atching on an ISDN D channel: 1.
Watching ISDN Channels 84 Interphase Corporation W atching ISDN B Channels N OT E Before establishing a call, you cannot know which ISDN B channel will be used. The refore, to be s ure to capture call data, you mu st acti vate trac es for al l the IS DN channe ls.
Appendix B: Using the SynWatch U tility iSPAN PRI PCI ISDN Users Guide 85 2. To activate frame logging fo r the selected channel or port, select one of the watch modes (RAS uses the PPP Protocol): – X25 – PPP – Frame Relay – SDLC – QLLC – Hexadecimal Dump For detailed information a bout each watch mode, see SynW atch online help.
Stopping and Freezing the Display 86 Interphase Corporation Stopping and Freezing the Displa y T o stop watching channels and discard frame information, do the follo wing: When you stop w atching channels b y deselecting the channel, port, or adapter , SynW atch discards all frame information for the af fected chann el(s).
Appendix B: Using the SynWatch U tility iSPAN PRI PCI ISDN Users Guide 87 only an ISDN disconnection . Changing to LAPD dis plays more details about the cause of the disconnection (for example, user busy or user not responding ).
Saving and Editing Frames 88 Interphase Corporation Figure B-4. ISDN Channel Settings 3. Choose the font and/ or color(s) you wa nt to use for this channel, and click OK.
C iSPAN PRI PCI ISDN Users Guide 89 C Using the LoopT est Utility Overview The LoopT est util ity enables you to check your ISDN line quickly and easily .
Accessing Online Help 90 Interphase Corporation Accessing Online Help For detailed information about th e functions described in this appendix, see the Lo opT est on line help. Y ou can ac cess online help in the follo wing ways: • Use the Help menu command to display the main online help.
Appendix C: Using the LoopTest Utility iSPAN PRI PCI ISDN Users Guide 91 2. From the Start menu, select Prog rams , then INTERPHASE WA N Adapters, and then LoopTes t.
Displaying and Saving Events 92 Interphase Corporation N OT E If you want to test more than two B ch annels or more than one port simul taneously, l aunch several i nstances of t he utility and repeat steps 2 to 4 for each channel or port.
Appendix C: Using the LoopTest Utility iSPAN PRI PCI ISDN Users Guide 93 1. Access the LoopTest main dialog, as described in steps 1 and 2 of Testing your ISDN Line on page 90.
Understanding LoopTest Messages 94 Interphase Corporation Understanding LoopT est Messages The Diagnostic field in the main LoopT est dialog displays LoopT est test results: Figure C-4. LoopT est Main Dialog The following table describes diagnostic messages: Message Cause Test passed LoopTest detected no erro rs during testing.
Appendix C: Using the LoopTest Utility iSPAN PRI PCI ISDN Users Guide 95 Driver Not Loaded The adapter driver was not in a working state when LoopTest was launched. Possible causes are: • The adapter is not installed. • The d river is not installed, or is im properly installed.
Understanding LoopTest Messages 96 Interphase Corporation Test failed The connection between the two ISDN B channels could not be established before time-out because another application answer ed the call. The Remote Access Server was probably running when the test started.
D iSPAN PRI PCI ISDN Users Guide 97 D Using RAS Utilities Overview T o improve Microsoft Remote Access Service features, sev eral RAS utilities ha ve appeared on the market.
RasTracker 98 Interphase Corporation For more information about RA S Manager , see the following web site: www.ntstorage.com RasT racker RasT racker , from Northern T e ch nologies, is a client/server application that works in real- time to pro vide you a constantly accurate view of the use of resources.
Appendix D: Using RAS Utilities iSPAN PRI PCI ISDN Users Guide 99 • An easy, intuitive, remotabl e graphical user interface and command line interface with scripting • APIs for third party routing.
Routing and Remote Access Service 100 Interphase Corporation.
E iSPAN PRI PCI ISDN Users Guide 101 E Using the LineT est Utility Overview C A UTION The LineTest utility should be used only in cas es of trouble at installation, an d only with Telco agreement. When an adap ter port is w orkin g properly , it is in Operational mode.
Determining the Current Port Mode 102 Interphase Corporation Determining the Current P or t Mode N OT E The i SP AN - PRI is listed a s the 5535 in LineTest util ity dialogs. T o determine the port’ s current mode: 1. From the Start menu, select Programs, then INTERPHASE WAN Adapters, and then LineTest.
Appendix E: Using the LineTest Utility iSPAN PRI PCI ISDN Users Guide 103 2. Click Select mode to display the Port Test Configuration dialog. Figure E-2. P or t T est Configuration Dialog 3. Select the appropriate port or clock mo de for your testing or operating needs.
Setting Port and Clock Modes 104 Interphase Corporation Loopbac k Mode Loopback m ode is a tr ansmission s tate in which the signal receiv ed b y the port is returned to the sender . Use this mode when the remote end (the T elco, for e xample) is testing your line; all information sent is returned to the remote end.
Appendix E: Using the LineTest Utility iSPAN PRI PCI ISDN Users Guide 105 Figure E-3. P or t Options dialog 2. Select the LoopTest se tting you want to use.
Setting Port and Clock Modes 106 Interphase Corporation When this mode is selected, th e text message portion of the LineT est main dialog displ ays the follo wing synchronizatio n results: Operationa.
Appendix E: Using the LineTest Utility iSPAN PRI PCI ISDN Users Guide 107 In such configurations, the clock of the local port must be in slav e mode, and the clock of th e remote adapter must be in master mode (which is the default clock type). T o set the clock mode: 1.
Setting Port and Clock Modes 108 Interphase Corporation.
F iSPAN PRI PCI ISDN Users Guide 109 F Using the LineStatus Utility Overview The LineStatus utility enables you to see what's wrong when a problem occurs with your netw ork adapter (for ex ample, if you cannot connect to a remote site or if no one can connect to y our host).
Interpreting LineStatus Indicators 110 Interphase Corporation Interpreting LineStatus Indicators N OT E The i SP AN - PRI is listed a s the 5535 in the Li neStatus dialog. The LineStatus dialog d isplays LEDs and statistics about each adapter port. It notif ies you of alarms, errors, loopback mode, and statistics related to the port.
Appendix F: Using the LineStatus U tility iSPAN PRI PCI ISDN Users Guide 111 Alarm LEDs The follo wing alarm LEDs indica te connection pr oblems that result from line failures: LED Meaning LOS Loss of Signal. Typically appears when no electrical signal is detected.
Interpreting LineStatus Indicators 112 Interphase Corporation Err or LEDs The follo wing error LEDs indica te port error e vents that generate comm unication proble ms: Loopbac k LEDs The follo wing Loopback LEDs indi cate whether the port is in a loopback mode (which can be wh y it isn't running normally): LED Meaning BPV BiPolar Violation.
Appendix F: Using the LineStatus U tility iSPAN PRI PCI ISDN Users Guide 113 Statistics P arameter s The follo wing statistics fields display performance parameters accumulated during the last 24 hours the interface is running: P arameter Meaning Uptime Length of time that the interface has been running.
Interpreting LineStatus Indicators 114 Interphase Corporation.
G iSPAN PRI PCI ISDN Users Guide 115 G Quic k Reference of Common T asks Overview This section explains ho w to complete common tasks associated with the i SP AN -PRI adapter . For mor e detailed information about RAS tasks, see your RAS documentation.
Procedures 116 Interphase Corporation Pr ocedures N OT E The i SP AN - PRI is listed a s the 5535 in softwa re dialogs. Enable IPX or IP ro uting. 121 Allow a remote user to set a specific IP address. 122 Supply an IP address from a st atic address pool to a remote user.
Appendix G: Quick Reference of Common Tasks iSPAN PRI PCI ISDN Users Guide 117 Know which adapter’s port is used when calling with an ISDN RAS port Note the follo wing (assuming t hat the i SP AN -P.
Procedures 118 Interphase Corporation Open Remote Access Setup 1. From the Start menu, select Settings, and then Control Panel. 2. Double-click the Network icon, and select the Services tab to display the Services dialog: 3. From the Network Services list, select Remote Access Service, and then click Properties.
Appendix G: Quick Reference of Common Tasks iSPAN PRI PCI ISDN Users Guide 119 Configure a RAS port to accept incoming calls 1. Open the Remote Access Setup dialog. (See Op en Remote Access Setup on page 118). Then click Configure. 2. Enable either the Receive calls only or the Dial out and Receive calls option.
Procedures 120 Interphase Corporation Configure a multilink connection The Multilink PPP protocol aggregates several ISDN B channels to increase the bandwidth of PPP links. To enable this option, do the following : 1. In the Network conf iguration: a.
Appendix G: Quick Reference of Common Tasks iSPAN PRI PCI ISDN Users Guide 121 Enable IPX routing The RIP for NWLink IPX Service m ust be installed in the Windows N T Network Ser vices list. 1. From the Start menu, select Settings, and then Control Panel.
Procedures 122 Interphase Corporation Allow a remote user to set a specific IP address 1. From the Start menu, select Settings, and then Control Panel. 2. Double-click the Network icon, and select the Services tab. 3. From the services list , select Remote Access Service, and then click Properties.
Appendix G: Quick Reference of Common Tasks iSPAN PRI PCI ISDN Users Guide 123 Supply an IP address from a static address pool to a remote user 1. From the Start menu, select Settings, and then Control Panel. 2. Double-click the Network icon, and select the Services tab.
Procedures 124 Interphase Corporation Disconnect an ISDN port automatically when no data traffic occurs after a specified l ength of time 1. From the Start menu, select Settings, and then Control Panel. 2. Double-click the Network icon, and select the Adapter tab.
H iSPAN PRI PCI ISDN Users Guide 125 H ISDN T echnolog y Overview Overview Integrated Services Digital Network (ISDN) is an internationally agreed-upon standar d for end-to-end digital communications ov er the public switched netw ork.
Primary Rate Interface 126 Interphase Corporation Each ISDN B channel can be us ed separately to allow tw o different connected users at the same time.
I iSPAN PRI PCI ISDN Users Guide 127 I Regulatory Statements FCC i SP AN -PRI FCC Part 15 Regulatory Compliance This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
FCC 128 Interphase Corporation An FCC compliant telephone ca ble and mo dular plug are provided with this equipment. This equipment is designed to be connected to th e telephone netw ork or premises wiring using a compati ble modular jack , which is P art 68 compliant.
Appendix I: Regulatory Statements iSPAN PRI PCI ISDN Users Guide 129 Canada Industry Canada CS-03 Notice The Industry Canada label identif ies certif ied equipment.
Canada 130 Interphase Corporation • The Ringer Equi valence Numb er: not applicable to the Model 5535_2PRI_MV IP device. Notice: The Ringer Equivalence Number (REN) assigned to each terminal de vice provides an indication of the maximum number of terminals allo wed to be conn ected to a telephone interface.
Appendix I: Regulatory Statements iSPAN PRI PCI ISDN Users Guide 131 Eur ope Regulatory Information f or Eur ope This equipment displays the CE 165 X mark to show that it has been tested and found to .
EN60950–IEC950 Security Standard 132 Interphase Corporation EN60950–IEC950 Security Standar d This equipment complies with the EN60950–IEC950 security standard, with the follo wing restrictions: • The modem card mu st be used only in a data terminal equipment (DTE)—for exam ple, a computer—with a screw-down cover or lid.
iSPAN PRI PCI ISDN Users Guide 133 Glossary 2B+D ◆ See BRI. 23B+D ◆ See PRI. 30B+D ◆ See PRI. 802.2 IEEE ◆ Standards that govern the LLC within the Data Link layer of the OSI model. LLC frames carry user information between the nodes on a network and define th e transmis sion of a frame between two stations.
Glossary 134 Interphase Corporation B channel ◆ A 56 Kbps or 64 Kbps bearer channel. T ypically u sed for deliv ering data or voice o ver ISDN. Bearer Service ◆ A type of telecommunications service that provides the capability to transmit a specif ic t ype of data such as v oice or f ax.
Glossary iSPAN PRI PCI ISDN Users Guide 135 CRC (Cyclic Redu ndancy Chec k) ◆ A bit errors detection techni que that employs an algorithm to calcula te a value for the information bits in a packet. The receiver , using th e same algorithm, recalculates that value and compares it to the value received.
Glossary 136 Interphase Corporation EuroISDN ◆ The European implementation of Q.9 31, providing a common standard for ISDN signall ing within Euro pe. Issued by ETSI under the ETS 300 series standards. FCC (Federal Comm unication Commis sion) ◆ The U.
Glossary iSPAN PRI PCI ISDN Users Guide 137 Kbps (Kilob its per seco nd) KBps (Kiloby tes per second) LAN (Local Area Network) ◆ A data communi cations system designed to operate over a limited geographic distance, such as a single building.
Glossary 138 Interphase Corporation MIB (Management Inf ormation Base) ◆ The specification that defines objects for referencing variables such as integers and strings. In gen- eral, it contains inform ation about the netw ork’ s managem ent and per- formance (for example, traffic para meters).
Glossary iSPAN PRI PCI ISDN Users Guide 139 PCI (Peripheral Comp onent Inte rconnect) bus ◆ A high-performance multiplexed address and data bus. Supporting 32-bit with option al 64- bit data transfers, the PCI bus is intended to be an interconnect between peripheral controllers, peripheral add-in boards, and processor/mem- ory systems.
Glossary 140 Interphase Corporation REN (Ringer Equivalence Number) ◆ A standard requirement of the FCC for devices such as a telepho ne or answering machine. The required REN can be found on a label on the botto m of the analog device. repeater ◆ De vice that acts as an amplifier .
Glossary iSPAN PRI PCI ISDN Users Guide 141 SS7 (Signaling System 7) ◆ This is a common channel signal ing sys- tem used to estab lish ISDN call functions. Switch T y pe ◆ The type of equipment that the telephone company uses to provide you with ISDN service.
Glossary 142 Interphase Corporation.
When using this index, keep in mind that a page number indicates only where referenced material begins. It may ex tend to the page o r pages following the page referenced. iSPAN PRI PCI ISDN Users Guide 143 Inde x A adapter connecting to an MVIP bus .
144 Interphase Corporation cabling requirements ...... ............. 23 environment operating ............. ............ .......... 77 storage ........... ........... .............. .. 78 error LEDs, line status ........... ........ 112 error messages, LoopTest .
iSPAN PRI PCI ISDN Users Guide 145 T1 .............. ........... .............. ...... 22 LOF LED ........ .............. ........... .... 111 Loopback LEDs ........................ .... 112 Loopback mode ............. .............. . 104 LoopTest utility .
146 Interphase Corporation rate interface basic .............. ........... .............. 125 primary ............. ........... ........... 12 6 reference of common tasks ............ 115 Remote Access Admin dialog .... 44 , 90 Remote Access Setup dialog .
iSPAN PRI PCI ISDN Users Guide 147 B channels ..................... ............ 84 D channel ...................... ............ 82 layer 1 alarms ...
148 Interphase Corporation.
Ein wichtiger Punkt beim Kauf des Geräts Interphase iSPAN 5535 PRI (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie Interphase iSPAN 5535 PRI noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für Interphase iSPAN 5535 PRI - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von Interphase iSPAN 5535 PRI reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über Interphase iSPAN 5535 PRI erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon Interphase iSPAN 5535 PRI besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von Interphase iSPAN 5535 PRI verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit Interphase iSPAN 5535 PRI. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei Interphase iSPAN 5535 PRI gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
