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Page 1 of 47 MUL TIMEDI A MODEM P LUS USER'S GUIDE FOR US AGE T O UPGRA DE IBM MU L TIMEDI A MODEM (MOD 715 P/N - 13H 6715) FIRST EDITION (DECEMBER 1995) (C) COPYRI GHT INTE RNATIONA L BUSINE SS MACHIN ES CORPORA TION 1995. AL L RIG HTS RESERVED.
Page 2 of 47 Table of Contents ABOUT THIS BOOK ................................................................................................................ ................................. 4 INTRODUCTION...........................................
Page 3 of 47 HELPFUL HINTS .................................................................................................................. .................................. 36 INSTALLATION...........................................................
Page 4 of 47 ABOUT THIS BOOK This book is intended to explain how to install and use the IBM Multimedia Modem Plus. You should have some experience with installing adapters in computers and be f amiliar with using the operating system on your computer before attempting to install this product.
Page 5 of 47 MWAVE SOFTWARE FEATURES The Multimedia Modem Plus f unction is controlled by software downloaded to the DSP. Important functions provided b y the Mwave software in clude: ! Sound Blaster,.
Page 6 of 47 MINIMUM SYSTEM REQUIREM ENTS The Multimedia Modem Plus ha s the following minimum hardware a nd software requireme nts: ! AT-compatible computers with a 386SX-33MHz microprocessor ( a minimum 486SX- 33MHz is recommended) ! One empt y, 16-bit B usmaster ISA slot ! VGA monitor and a 3.
Page 7 of 47 PREP AR ING FOR SOFTW A RE INST ALLA TION If you are upgra ding from the Multimedia Mode m or have any other Mwa ve software installe d in your computer, y ou must remove the old Mwave so ftware to avoid conflicts with the new Mwave software.
Page 8 of 47 INSTALLING THE SOFTW ARE UNDER W INDOWS 3.X OR W INDOWS 95 Note: If you are upgrading from the Multime dia Modem or have a ny other Mwave software installed in your computer, you must remove the old Mwave software to avoid conflicts with the new Mwave software.
Page 9 of 47 b. Asks you to verify that you want to restart Windows to remove the Mwave drive rs from memory. Click on YES to continue. Windows restarts and reloads the Setup pro gram c. Informs you that the Mwave software is being removed. Click on OK.
Page 10 of 47 CONFIGURING YOUR MULTIMEDIA MODEM PLUS FOR W INDOW S NOTE: If you are upgrading f rom the Multimedia Mode m or have any other Mwave software installed in your computer, you must remove the old Mwave software to avoid conflicts with the new Mwave software.
Page 11 of 47 9. If a conflict was found: a. Identify the c onflict. Refer to the documentation that come s with y our computer and your devices to find a setting that you can use for the Multimedia Modem Plus. F or example, for COM port or IRQ conflicts, check your computer manual to find an unused COM port and IRQ p ai r.
Page 12 of 47 6. When the config uration is complete and all test have succ essfully complete d: Record the configuration information. You will need it if you plan to install Multimedia Modem Plus under OS/2 Warp and Windows in the same computer. a. Select EXIT, and press ENTER to end the confi guration program and save your configured settings.
Page 13 of 47 INSTALLING THE SOFTWARE UNDER OS/2 WARP NOTE: The Multimedia Modem Plus software only supports OS/2 Warp Version 3.0 or higher. NOTE: If you are upgrading f rom the Multimedia Mode m or have any other Mwave software installed in your computer, you must remove the old Mwave software to avoid conflicts with the new Mwave software.
Page 14 of 47 6. Click on OK to install the Mwave software in the default director y or type a new director y and click on OK. If the director y is not on y our hard disk drive, click on YES to cr eate it or click on NO and t ype another directory name.
Page 15 of 47 CONFIGURING YOUR MULTIMEDIA MODEM PLUS FOR OS/2 W ARP The configuration prog ram CONFIGO.EXE is used to configure the Multimedia Modem Plus. To configure the Multimedia Modem Plus for OS/2 Warp: 1. Open a DOS full scre en session from the OS/2 De sktop.
Page 16 of 47 7. If your operating s y stem restarts without error, proc eed to " Updating the MMPM/2 for Multimedia Modem Plus ." If errors occur: Refer to the documentation that comes with your computer and your existing devices to find an unused setting that you can use for the Multimedia Modem Plus adapter.
Page 17 of 47 UPDATING THE MMPM/2 FOR MULT IMEDIA MODEM PLUS NOTE: Record the configuration information.. You can get this information by running CONFIGO.EXE from a DOS full scr een session. At this point in your installation you must update the I BM Multimedia Presentation Manager/2 for use with your Multimedia Modem Plus.
Page 18 of 47 Config uring Your M ultimedia M odem Pl us for W IN -OS/ 2 IMPORTANT: If you are not running Windows or W I N-OS/2 applications from OS/2, you can skip to What-to-do-next at the end of this section. Follow this procedure to verify the operating system settings for the WIN-OS/2 program.
Page 19 of 47 WHAT TO DO NEXT " You have completed the software installation process for W IN-OS/2 and are read y to use the Multimedia Modem Plus " For information about using the Multimedia Modem Plus, see " Using Voice, Fax and Data .
Page 20 of 47 6. To start the setup program, type: A:SETUP Click on OK or press ENTER. 7. Click on the Uninstall icon to r emove the Multimedia Modem Plus software from your computer. To remove OS/2 W arp Mwave softwa re: NOTE: Remove WIN-OS/2 Multimedia Modem Plus software, if installed, before running the OS/2 Uninstall progr am.
Page 21 of 47 USING VO ICE , F A X A ND D A T A The Multimedia Modem Plus allows you to use your telephone to control voice, fax , and data from yo ur computer. It uses the Mwave Discr iminator to automatica lly identify and route your incoming telephone calls to a call-handler pro gram.
Page 22 of 47 SETTING MWAVE DISCRIMINATOR OPTIONS You control the func tions the discriminator performs by the options you set fr om the Mwave Discriminator Window. NAVIGATE: From the Multime dia Modem, go to Mwave Discriminator and click on OPTIONS. The Mwave Discriminator Window displa ys.
Page 23 of 47 NOTE: This function is only available if you subscribe to Caller ID through your telephone company. If you subscribe to this service, set the ring count to at least 2.
Page 24 of 47 DISCRIMINATOR SETTINGS You can specify and control several disc riminator functions such a s: • Area code If you set the defaul t area cod e to your local area code, do not enter the are a code for loc al numbers in the Caller ID database.
Page 25 of 47 USING IBM W A KE-UP ON RING To use Wake-Up on Ring, your computer must have the Rapid Resume and Wake-Up on Ring capabilitie s. See the documentation tha t comes with your computer if you have any questions.
Page 26 of 47 3. Click on DIAL on the tool bar to place a telephone call. 4. Type the telephone number, then click on OK. The modems negotiate a connection and your session is connected through the data modem and through the speakerphones. 5. Use your session to talk and send data files.
Page 27 of 47 USING THE MW A VE MO DEM COMMAND REFERENCE Information about modem commands (AT codes) and S-registers c an be accessed from the modem help windows. You may want to use this information to send modem commands rather than using the modem functions provided with QuickLink Message Center On-Line.
Page 28 of 47 SELECTING THE INPUT SOURCE You can control the input source the Multimedia Modem Plus uses. If y ou do not specif y the input source, you will not get any output audio signal. Click on the input source name or empty blank next to each one to select it.
Page 29 of 47 ADDING SPECIAL AUDIO EFFECTS With CD-quality digital sound controls, you can enhance the audio signal output. The Chorus creates a unified sound echo.
Page 30 of 47 PLAYING A CD You provide the application to play or record audio sounds, such as the Media Pla yer in your Accessories pro gram group or folder. When pla ying a CD, you should verify th e following, as needed: 1. Ensure that your CD-ROM is properl y installed and the audio cable connected.
Page 31 of 47 Modem Plus at 14 400 bps, and the use the Sound Blaster emulation functions for sound and music. 2. Adjust the treble and bass tone controls, and add QS OUND special effects. S elect the AUDIO Button using the TAB, and press the ENTER to make thes e changes.
Page 32 of 47 USING THE JPEG IMA GE VIEWER The JPEG Image Viewer provides a method of viewin g compressed JPEG files. You can use the Image Viewer to open JP EG files produced b y dig ital cameras or down loaded from an online service. To start the Image Viewer: NAVIGATE: From the Multime dia Modem go to Image Vie wer.
Page 33 of 47 TROUBLESHOOTING Use this section to solve hardware problems during or after installation. If your problem is not in the table or if you need help solving the problem call your IBM technical support representative. INSTALLATION PROBLEMS Use this section to solve insta llation problems.
Page 34 of 47 SYMPTOM CD-ROM drive does not operate SOLUTION Run the CONFIG.EXE program to ensure that there are no b ase I/O address conflicts, or refer to " Speci ficati ons " for information about the confi guration defaults. Ensure that the device line, DEV ICE=C:DSP2SOLO MWDDSOLO.
Page 35 of 47 PROBLE M Cannot connect to a DOS modem and fax application CAUSES/SOLUTION If the CONFIG.EXE tests passed, then the modem and fax software IRQ setting assign ed to the COM port might not matc h the the IRQ setting selected by the CONFIG.
Page 36 of 47 HELPFUL HINTS This section contains information about the IBM Multimedia Modem Plus that you will not find elsewhere in this book. You might find it helpful in some situations. INSTALLATION 1. When you run the Multimedia Modem Plus configuration program for W indows, CONFIG.
Page 37 of 47 4. If you have an IBM s ystem with PS1TOOL S installed, check your AUTOEXEC.BAT for the following state ment. If the statement is include d in y our AUTOEXEC.BAT, move it to the end of the file so that it is the l ast statement ex ecuted.
Page 38 of 47 8. DOS and Windows Users: • If Automatic Setup & Test reports that all tests passed except for COM Port and COM IRQ test (whe re all value s failed) then try the following: - Disable the external MIDI port as in item 3 above. Spe cify 0x0 as the MIDI Base I/O address.
Page 39 of 47 From DOS, change to the DSP2SOLO subdirectory and run CONFIG. Run Automatic Setup and Test; the c onfiguration program will c orrect the DMA channel and selec t one that does not cause a conflict in your system. • If you receive the message "Error loading OCDSP.
Page 40 of 47 2. If you have FaxWorks for OS/2 installed in y our computer, modif y your CONFIG.SYS file using a te xt editor to add the information in pa rentheses to the following line in the CONFIG.
Page 41 of 47 SPECIFICA TIONS The Multimedia Modem Plus a dapter is a n audio and telecommunica tions adapter for ISA and EISA 386, 486, and Pentium-based personal computers. The following are the ha rdware and software specif ications for the Multime dia Modem Plus.
Page 42 of 47 POWER REQUIREMENTS • 1.5 A at +5 V • 110 mA at +12 V • 110 mA at -12 V • 700 mA at -5 V FAX MODEM • 14 400 bps (V.17) fax transfer, with support for 9600, 7200, 4800, 2400, and 300 bps transfer rates • Group 3 fax operation • Class 2 fax compatibility DATA MODEM • 28 800 bps (V.
Page 43 of 47 AUDIO FEATURES • CD-quality, 16-bit stereo sound • Support for Sound Blaster and Sound Blaster Pro • General MI DI compliant • 32-voice, 128-instrument, wavetable s ynthesis • .
Page 44 of 47 GLOSSAR Y OF TERMS AND ABBREVIA TIONS ADPCM . Adaptive differential pulse cod e modulation. ASYNCHRONOUS . Pertaining to two or more processes that do not dep end upon the occurrence of a specific event suc h as a common timing signal. BPS .
Page 45 of 47 MNP . Microcom networkin g protocol. MPEG . Moving Pictures Experts Group. SYNCHRONOUS . Pertaining to two or more processes that dep end upon the occurrence o f specific events suc h as common timing signa ls. TAPI . Telephon y application programming interface.
Page 46 of 47 LICENSE INFORMA TION IBM AND NON-IBM PROGR AMS SHIPPED WITH THE IBM MULTIMEDIA MODEM PLUS ARE PROV IDED WITHOUT A PROGRAM W ARRANTY. THEY ARE PR OVIDED "AS IS" WITHOUT WARR ANTY OF ANY K IND.
Page 47 of 47 TR AD E M AR K S The following terms are trademarks of the IBM Corporation in the United States or other countries or both: AT HelpCenter HelpWare IBM Mwave OS/2 Presentation Manager WIN-OS/2 The following terms ar e tradem arks of other compani es: FaxWorks SofNet, Inc.
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