Benutzeranleitung / Produktwartung BL460C G6 des Produzenten HP (Hewlett-Packard)
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HP Pr oL iant BL4 6 0c G6 Serv er Blade User G uid e Part Number 501274-001 March 2009 (First Edition).
© Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to chan ge without no tice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such produc ts and services.
Contents 3 Con te nt s Component iden tifica tion ............................................................................................................... 6 Front panel compon ents ...............................................................
Contents 4 BBWC battery pac k cabl ing ...................................................................................................... ............... 45 Using the HP c-Cla ss Blade SUV Cable ....................................................
Contents 5 Symptom info rmation ............................................................................................................ ......... 70 Prepare the server for diagnosis ................................................................
Component identification 6 C omponen t identif i cation Front panel components Item Description 1 SUV connector* 2 Serial label pull tab 3 Release button 4 Server blade release lever 5 Power On/Standb.
Component identification 7 Front panel LEDs Item Description Status 1 UID LED Blue = Identified Blue flashing = Active remote management Off = No active remote management 2 Health LED Green = Normal F.
Component identification 8 SAS and SATA hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS and SATA hard drive LED combinations Online/activity LED (green) Fault/UI.
Component identification 9 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Flashing irregularly Amber, flashing regularly (1 Hz) The drive is active, but a pred ictive failure alert has been received for this drive. Replace the drive as soon as possible.
Component identification 10 Item Description 15 Processor socket 1 (p opulated) 16 TPM connector 17 Cache module connect or The symbols correspond to the symbols located on the inte rconnect bays. For more information, see the HP ProLiant BL460c G6 Serve r Blade Installation Instructions that ship with the server blade.
Component identification 11 HP c-Class Blade SUV Cable Item Connector Description 1 Server blade For connecting to the SUV connector on the server blade front panel 2 Video For connecting a vid eo mon.
Operations 12 Oper ati ons Power up the server blade The Onboard Administrator initiates an automatic power- up sequence when the server blade is installed. If the default setting is changed, use one of th e following methods to power up the server blade: • Use a virtual power button selection through iLO 2.
Operations 13 • Use the Onboard Administrator GUI to initiate a shutdown: a. Select the Enclosure Information tab, then select the Overall checkbox in the Device Bays item. b. Initiate a shutdown from the Virtual Power menu: — Select Momentary Press to initiate a cont rolled shutdown of applications and the OS.
Operations 14 Remove the access panel To remove the component: 1. Power down the server blade (on page 12 ). 2. Remove the server blade (on page 13 ). 3.
Setup 15 Setup Overview Installation of a server blade requires the f ollowing steps: 1. Install and configure an HP Bl adeSystem c-Class enclosure. 2. Install any server blade options. 3. Install interconnect modules in the enclos ure. 4. Connect the interconnect modules to the network.
Setup 16 Interconnect bay numbering and device mapping • HP BladeSystem c7000 En closure To support network connect ions for specific signal s, install an interconnect module in the bay corresponding to the embedded NIC or mezzan ine signals.
Setup 17 • HP BladeSystem c3000 En cl osure and Tower Enclosure Server blade signal Interconnect bay number Interconnect bay label Notes Flex-10 NIC 1, 2 (embedded) 1 — Mezzanine 1 2 Four port car.
Setup 18 Connecting to the network To connect the HP BladeSystem to a network, ea ch enclosure must be configured with networ k interconnect devices to manage signal s betwee n the server blades and the external network. Two types of interconnect modules are available for HP BladeSystem c-Class enclosure s: Pass-Thru modules and switch modules.
Setup 19 2. Remove the enclosure conn ector cover. 3. Prepare the server blade for installation..
Setup 20 4. Install the server blade..
Hardware options installation 21 Har d w ar e opti ons inst allati on Introduction If more than one option is being installed, read the installation instructions fo r all t he hardware options and identify similar steps to stream line the installation process.
Hardware options installation 22 2. Prepare the hard drive. 3. Install the hard drive. 4. Determine the status of the hard drive from th e hot-plug SAS hard drive LED combinations (" SAS and SATA hard drive LED combinations " on page 8 ).
Hardware options installation 23 CAUTION: To prevent possible server blade malfunction and damage to the equipment, multiprocessor configurations must contain processors with the same part number.
Hardware options installation 24 8. Remove the processor socket protective cover. IMPORTANT: Be sure the processor r emains inside the processor installation tool. 9. If the processor has separated from the in stallation tool, carefully re-insert th e proces sor in the tool.
Hardware options installation 25 10. Align the processor installation tool with the socket and install the processor. 11. Press down firmly until the processor in stallation tool clicks and separates from the processor, and then remove the processor installation tool.
Hardware options installation 26 12. Close the processor socket retaining brac ket and the processor retaining latch. 13. Remove the thermal interface prot ective cover from th e heatsink.
Hardware options installation 27 14. Align and install the heatsink. Alternate tightening the screws until the heatsink is seated properl y. 15. Install all DIMM baffles. 16. Install the access panel (on page 14 ). Memory options IMPORTANT: This server blade does not support mi xing RDIMMs and UDIMMs.
Hardware options installation 28 Channel Slot Slot number 3 F C 5 6 This multi-channel architect ure provides enhanced pe rformance in Advanced ECC mode. This arc hitecture also enables the Mirrored Memory and Lockstep memory modes. This server blade supports both Registered PC3 DIMM s (RDIMMs) and Unbuffered DIMMs (UDIMM s).
Hardware options installation 29 Item Description Definition 1 Size — 2 Rank 1R = Single-ran k 2R = Dual-rank 4R = Quad-rank 3 Data width x4 = 4-bit x8 = 8-bit 4 Memory speed 10600 = 1333-MHz 8500 =.
Hardware options installation 30 Advanced ECC memory configuration Advanced ECC memory is the default memory protecti on mode for this server blade. Standard ECC can correct single-bit memory errors and detect multi-bi t memory errors.
Hardware options installation 31 Populated slots (per channel) Rank Speeds supported (MHz) 1 Quad-rank 1066 2 Single- or dual-rank 1066 Advanced ECC popul ation guidelines For Advanced ECC mode configurations , observe the following guid elines: • Observe the general DIMM slot pop ulation guidelines (on page 30 ).
Hardware options installation 32 • UDIMM o First: A and B o Last: D and E o Do not populate slots C or F. After installing the DIMMs, use RBSU to configure the system for Mirrored Memor y support (" Config uring mirrored memory " on page 56 ).
Hardware options installation 33 o First: A and B o Last: D and E o Do not populate slots C or F. After installing the DIMMs, use RBSU to configure the system for Lockst ep memory support (" Configuring lockstep memory " on page 57 ).
Hardware options installation 34 6. Install the DIMM. 7. Install all DIMM baffles. 8. Install the access panel (on page 14 ). If you are installing DIMMs in a mirrored or lock-step co nfiguration, configure this mode in RBSU (" HP ROM-Based Setup Utility " on page 55 ).
Hardware options installation 35 4. Remove the mezzanine con nector cover. 5. Install the mezzanine card. Press down on the conne ctor to seat the board. 6. Install the access panel (on page 14 ). 7. Install the server blade (" Installing a server blade " on page 18 ).
Hardware options installation 36 4. Remove the access panel (on page 14 ). 5. Remove all hard drives (" Hard drive option " on page 21 ). 6. Remove the hard drive backplane. 7. Remove the two T-15 screws from th e front panel/hard drive cage assembly.
Hardware options installation 37 9. Connect the BBWC battery pack cable to the cache module. 10. Install the cache module. 11. Route the BBWC battery pack cable (" BBWC battery pack cabling " on page 45 ).
Hardware options installation 38 12. Install the battery pack. 13. Install the front panel/hard drive cage assembly. 14. Install the two T-15 screws to secure the front panel/hard drive cage assembly to the chassis.
Hardware options installation 39 15. Install the hard drive backplane. Press down on the hard drive backplane retainer to seat the board. 16. Install the hard drives (" Hard drive option " on page 21 ). 17. Install the access panel (on page 14 ).
Hardware options installation 40 • Any attempt to remove an installed TPM from the sy stem board breaks or disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to ensu re the integrity of the system data.
Hardware options installation 41 8. Remove the front panel/hard drive cage assembly. CAUTION: Any attempt to remove an installed TPM fr om the system board breaks or disfigures the TPM security rivet.
Hardware options installation 42 10. Install the TPM security rivet by pressing the rivet firmly into the system board. 11. Install the front panel/hard drive cage assembly. 12. Install the two T-15 screws to secure the front panel/hard drive cage assembly to the chassis.
Hardware options installation 43 13. Install the hard drive backplane. Press down on the hard drive backplane retainer to seat the board. 14. Install the access panel (on page 14 ). 15. Install the server blade (" Installing a server blade " on page 18 ).
Hardware options installation 44 CAUTION: When a TPM is installed and enabled on the server blade, data access is locked if you fail to follow the proper procedures for u pdating the system or option firmware, replacing the system board, replacing a hard drive, or modifying OS appl ication TPM settings.
Cabling 45 C abling BBWC battery pack cabling • Cache module cabling: Use the 24-inch BBWC battery pack cable. • Mezzanine card cabling: Use the 11.
Cabling 46 • USB keyboard • USB mouse • USB CD/DVD-ROM drive • USB diskette drive Numerous configurations are possible. This secti o n offers two possible co nfigurations. For more information, see "USB support and functionality (on page 63 ).
Cabling 47 Use a USB hub when connecting a USB diskette drive and/or USB CD-ROM drive to the server blade. The USB hub provides additional connections. 1. Connect the HP c-Class Blade SUV cable to the server blade. 2. Connect the video connector to a monitor.
Software and configuration utilities 48 So f tw ar e and conf i gur atio n utiliti es Server blade deployment tools Software drivers and additional components HP offers the following additional soft w.
Software and configuration utilities 49 To connect to the server blade using iLO 2, inst all the server blade in an enclosure. Onboard Administrator assigns an IP address to enable iLO 2 connectivity to the server blade. The c-Class tab enables you to control sp ecific settin gs for the HP BladeSystem.
Software and configuration utilities 50 o TCP/IP networking and an IP address compatible wi th one of the following: the iLO 2 Diagnostic Port IP address or an assigned DHCP or static IP address o CD-ROM drive, CD/DVD-ROM drive, and/or diskette drive o Any of the fo llowing Java™ Ru ntime Environment versions: 1.
Software and configuration utilities 51 Deployment methods Four primary deployment methods are supported: IMPORTANT: To deploy a server blade without the RDP, create a bootable diskette or image of a bootable diskette.
Software and configuration utilities 52 Using SmartStart technology, the Sc ripting Toolkit provides a flexible way to create standard server configuration scripts. These scripts are used to au tomate many of the manual steps in the server configuration process.
Software and configuration utilities 53 4. After the server blade boots, follow the normal installation procedur e for an OS. Windows Server® 2003 cannot be inst alled from a USB CD-ROM on the HP c-Class Blade SUV Cable if the hard drive is completely blank (no partitions de fined).
Software and configuration utilities 54 2. Remotely access the server bl ade through iLO 2. Refer to "HP BladeSystem c-Class advanced management (on page 48 ).
Software and configuration utilities 55 • Installing software drivers direct ly from the CD. With systems that have internet connection, the SmartStart Autorun Menu provides access to a complete list of ProLiant system software.
Software and configuration utilities 56 intervention. During this process, the ORCA ut ility, in most cases, automatically configures the array to a default setting based on the number of drives connected to the server. NOTE: The server may not support all the following examples.
Software and configuration utilities 57 3. Select System Options . 4. Select Advanced Memory Protection . 5. Select Mirrored Memory with Advanced ECC Support . 6. Press the Enter key. 7. Press the Esc key to exit the current menu or press the F10 key to exit RBSU.
Software and configuration utilities 58 The utility also provides support for the fo llowing functions: • Reconfigurin g one or more logical drives • Viewing the current logical drive con figurati.
Software and configuration utilities 59 ROMPaq utility The ROMPaq utility enables you to upgrade the syst em firmware (BIOS) or Lights-Out 100 firmware. To upgrade the firmware, insert a ROMPaq diskette into the diskette drive or ROMPaq USB Key into an available USB port and boot the system.
Software and configuration utilities 60 For more information, and to download the util ity, refer to the StorageWorks L&TT website ( http://h18006.
Software and configuration utilities 61 The Vulnerability and Patch Management Pack is an all-in-one vulnerability assessment and patch management tool.
Software and configuration utilities 62 HP Insight Control Environment Suites HP Insight Control Environment and Insight Control Environment for BladeSystem are integrated suites of software that simplify the management of HP infrastructures.
Software and configuration utilities 63 NOTE: The server ships with the same version programmed on each side of the ROM. Safety and security benefits When you flash the system ROM, ROMP aq writes ov e.
Software and configuration utilities 64 HP Insight Diagnostics Offli ne Edition performs vari ous in-depth system and component testing while the OS is not running.
Software and configuration utilities 65 that may require attention. ADU can be accessed from the SmartStart CD (" SmartStart software " on page 54 ) or downloaded from the HP website ( http://www.
Software and configuration utilities 66 the HP website ( http://www.hp.com/support ). For more information, see the documentation provided with the SmartStart CD. If you do not use the SmartStart CD to install an OS , drivers for some of the new hardware are required.
Software and configuration utilities 67 To download the tool and for more information, see the HP website ( http://www.hp.com/support ). Change control and proactive notification HP offers Change Control a nd Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software ch anges on HP commercial products.
Troubleshooting 68 T r oubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshoot ing Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance on ProLiant servers and server bl ades.
Troubleshooting 69 Important safety information Familiarize yourself with the safety information in th e following sections before tr oubleshooting the server. Important safety information Before servicing this product, read the Important Safety Information document provided with the server.
Troubleshooting 70 WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair.
Troubleshooting 71 6. Collect all tools and utilities, such as a Torx screwdriver, loopback adapters, ESD wrist strap, and software utilities, necessary to troubleshoot the problem. o You must have the appropriate Health Drivers and Management Agents installed on the server.
Troubleshooting 72 • Server blade power-on problems flowchart (on page 75 ) • POST problems flowchart (on page 77 ) • OS boot problems flowchart (on page 79 ) • Server fault indications flowchart (on page 81 ) Start diagnosis flowchart Use the following flowchart to start the diagnostic process.
Troubleshooting 73 General diagnosis flowchart The General diagnosis flowchart provides a generic approa ch to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the f ollowing flowchart.
Troubleshooting 74 Item See 5 "General memory problems are occurring" in the HP ProL iant Servers Troubleshooting Guide located on the Documentation CD or on the H P website ( http://www.hp.com/support ) 6 • Maintenance and service guides fo r p-Class server blades, located on the Documentation CD or the HP website ( http://www.
Troubleshooting 75 Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber..
Troubleshooting 76 • The health LED is red or amber. NOTE: For the location of server LEDs and inform ation on their statuses, refer to the server documentation.
Troubleshooting 77 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the sy stem attempts to access the boot device.
Troubleshooting 78 Item Refer to 1 Server blade power-on problems flowchart (on page 75 ) 2 "POST error messages and beep codes (on page 83 )" 3 "Video problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website ( http://www.
Troubleshooting 79 OS boot problems flowchart There are two ways to use SmartStart when diag nosing OS boot proble ms on a server blade: • Use iLO to remotely attach virtual devices to mount the SmartStart CD onto the server blade. • Use a local I/O cable and drive to connect to the server blade, and then restart the server blade.
Troubleshooting 80 Possible causes: • Corrupted OS • Hard drive subsystem problem • Incorrect boot order setting in RBSU Item See 1 HP ROM-Based Setup Utility User Guide ( http://www.
Troubleshooting 81 * See the server blade OS boot problems flowchart (on page 79 ) Server fault indications flowchart Symptoms: • Server boots, but a fault event is report ed by Insight Management A.
Troubleshooting 82 NOTE: For the location of server LEDs and inform ation on their statuses, refer to the server documentation. Possible causes: • Improperly seated or faulty internal or external co.
Troubleshooting 83 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guid e located on the Documentation CD or on the HP website ( http://www.
Battery replacement 84 Bat t er y r eplacement If the server blade no longer auto matically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years.
Battery replacement 85 6. Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery , reconfigure t he system through RBSU. To replace the component, reverse the r emoval procedure.
Regulatory compliance notices 86 R e gulatory compliance noti ces Regulatory compliance identification numbers For the purpose of regulatory compliance certi fications and identification, this product has been assigned a unique regulatory mod el number.
Regulatory compliance notices 87 energy and, if not installed and used in accordance with the instru ctions, may cause harmful interference to radio communications. However, th ere is no guarantee that interference will not occur in a particular installation.
Regulatory compliance notices 88 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interf erence-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte tout es les exigences du Règl ement sur le matériel brouilleur du Canada.
Regulatory compliance notices 89 This symbol on the product or on its packaging in dicates that this produc t must not be disposed of with your other household wast e.
Regulatory compliance notices 90 Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver.
Regulatory compliance notices 91 Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or t heir agents.
Electrostatic discharge 92 Elec tr os tati c disc har ge Preventing electrostatic discharge To prevent damaging the system, be aware of the precaution s you need to follow when setting up the system or handling parts. A discharg e of static electric ity from a fing er or other conductor may damage system boards or other static-sensitive de vices.
Specifications 93 Sp e c i fica t io ns Environmental specifications Specification Value Temperature range* Operating 10 ° C to 35 ° C (50 ° F to 95 ° F) Shipping -40 ° C to 60 ° C (-40 ° F to .
Technical support 94 T ec hnical su pport Before you contact HP Be sure to have the following inform ation available before you call HP: • Technical support registration number (if applicable) • P.
Technical support 95 • Optional —Parts for which custom er self repair is op tional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
Technical support 96 Pour plus d'informations sur le pr ogramme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amériq ue du Nord, consulte z le site Web HP ( http://www.hp.com/go/selfrepair ).
Technical support 97 HINWEIS : Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Tei l vo n einem HP Servicepartner ersetzt we rden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw.
Technical support 98 el caso de todas sustituciones que lle ve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y es cogerá la empresa de transporte que se utilice para dicho servicio.
Technical support 99 • Obrigatória – Peças cujo rep aro feito pelo cliente é obri gatório. Se desejar que a HP substitua essas peças, serão cobradas as de spesas de transporte e mão-de-obra do serviço. • Opcional – Peças cujo reparo feito pelo cliente é opcional.
Technical support 100.
Technical support 101.
Acronyms and abbreviations 102 A c r on y ms and abbr e v iati ons ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility AMP Advanced Memory Protection ASR Automatic Server .
Acronyms and abbreviations 103 POST Power-On Self Test PSP ProLiant Support Pack PXE Preboot Execution Environment RBSU ROM-Based Setup Utility RDP Rapid Deployment Pack RILOE Remote Insight Lights-Ou.
Acronyms and abbreviations 104 VCA Version Control Agent VCRM Version Control Repository Manager.
Index 105 A access panel 14 acoustics statement for Germ any 91 ACU (Array Configuration Utility) 57 additional information 68 ADU (Array Diagnostic Utility) 64 Advanced ECC memory 30, 31 Array Config.
Index 106 E electrostatic discharge 92 enclosure con nector 9 enclosure, installing into rack 15 environmental specifications 93 Erase Utility 59 error messages 83 European Union notice 88 external ca.
Index 107 L laser compliance 90 laser devices 90 LED, health 7, 8 LED, power button 7 LED, system power 7 LEDs 6, 8 LEDs, hard drive 8 LEDs, NIC 7 LEDs, SAS hard drive 8 LEDs, SATA hard drive 8 LEDs, .
Index 108 S safety considerations 69 safety information 63 SAN configuration 54 SAS drives 8 SAS hard drive LEDs 8 SAS/SATA LED combinations 8 SATA hard drive 8 SATA hard drive LEDs 8 scripted install.
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