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http://www.3com.com/ Part No. DUA1730-0AAA03 Published July 2005 SuperStack ® 3 Switch 4200 Family Getting Started Guide Switch 4200 26-Port (3C17 300A) Switch 4200 50-Port (3C17 302A) Switch 4200 28-Port (3C17 304A) DUA1730-0AAA03.
3Com Corporati on 350 Campus Drive Marlborough, M A 01752-3064 Copyright © 2002, 2005 3Com Corporation. All rights reserved. No part of this documentation may be repr oduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation ) without written permiss ion from 3Com T echnologies.
C ONTENTS A BOUT T HIS G UIDE Conventions 8 Related Docume ntation 9 Accessing Online Documentation 10 Documentation Comments 10 1 I NTRODUCING THE S UPER S TACK 3 S WITCH 4200 F AMILY About the Switc.
Approved SFP T ransceivers 25 Inserting an SFP T ransceiver 26 Removing an SFP T ransceiver 27 Choosing the Correct Cables 27 Choosing the Correct Fiber Cables 28 3 S ETTING U P FOR M ANAGEMENT Settin.
A S AFETY I NFORMATION Important Safety Information 58 L ’informati on de Sécurité Important e 60 W ichtige Sicherheitsinfor mationen 62 Información de seg uridad impor tante 64 Importanti info r.
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A BOUT T HIS G UIDE This guide provides all the information you need to install and use a SuperStack ® 3 Switch 4200 in its default state. This guide is intended for use wit h the following Switch 42.
8 A BOUT T HIS G UIDE Most user guides and r elease notes ar e availabl e in Adobe Acr obat Reader Portable Document Format (PDF) or HTML on the 3Com Wor l d W ide Web site: http://www.3com.com/ Conventions Ta b l e 1 and Ta b l e 2 list conventions that are used thr oughout this guide.
Related Documentation 9 Related Documentation In addition to this guide, each Switch documentat ion set includes the following: ■ SuperStack 3 Switch Implementation Guide This guide cont ains information on the features supported by your Switch and how they can be used to optimize your network.
10 A BOUT T HIS G UIDE There are other publications you may find useful, such as: ■ Documentation accompanying 3Com Network Supervisor . Y ou can download 3Com Network Supervisor and supporting documen tation from the 3Com Web site at: www.
1 I NTR ODUCING THE S UPER S TACK 3 S WITCH 4200 F AMILY This chapter contain s introductory information about the Switch 4 200 Family and how it can be used in your network.
12 C HAPTER 1: I NTRODUCING THE S UPER S TACK 3 S WITCH 4200 F AMILY About the Switch 4200 Family The Switch 4200 Family are stackable 10/100/1000 Mbps devices which consist of: ■ 24 or 48 10BASE-T/.
About the Switch 4200 Seri es 13 Switch 4200 Famil y — Front View Detail Figure 1 Switch 4200 26-Port (3C17300A) — fr ont view Figure 2 Switch 4200 50-Port (3C17302A) — fro nt view Figure 3 Swit.
14 C HAPTER 1: I NTRODUCING THE S UPER S TACK 3 S WITCH 4200 F AMILY WAR N I NG : RJ-45 Ports. These are shielded RJ-45 data sockets. They cannot be used as standard traditional teleph one sockets, or to connect the unit to a traditional PBX or public telephone networ k.
About the Switch 4200 Seri es 15 negotiated with the link partner . Alte rnat ively , auto-negotiation can be disabled and the flow control setti ng can be manually conf igured. LEDs Ta b l e 4 lists LEDs visible on the front of the Switch, and how to r ead their status according to color .
16 C HAPTER 1: I NTRODUCING THE S UPER S TACK 3 S WITCH 4200 F AMILY Switch 4200 Famil y — Rear View Detail Figure 4 Switch 4200 Family — r ear view Power Socket The Switch automatically adjusts its power setting to any supply voltage in the range 100-240 V AC.
About the Switch 4200 Seri es 17 Default Settings Ta b l e 5 shows the default settings for th e Switch 4200 Family: Ta b l e 5 Default Settings If you initialize a Switch unit by selecting System >.
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2 I NSTALLING THE S WITCH This chapter contains the informat ion you need to install and set up the Switch 4200 Family . It cover s the following topics: ■ Package Contents ■ Choosing a Suitable S.
20 C HAPTER 2: I NSTALLING THE S WITCH procedura di manutenzione, leg gere le informazioni di sicurezza riportat e nell'Appendice A della pres ente guida per l'utente.
Rack-mount ing 21 If the Switch is installed in a 19-inch rack or closed assembly its local air temperature may be great er than room ambient temperat ure. ■ The air is as free fr om dust as possible. ■ The switch is situated away from sources of conductive (electrical) dust, for example, laser printers.
22 C HAPTER 2: I NSTALLING THE S WITCH Figure 5 Fitting a bracket for rack-mounting 3 Insert the two screws and tighten with a suitable screwdriver . Y ou must use the screws s upplied with the mounting brackets. Damage caused to the unit by using incorrect screws invalidates your warranty .
Placing Units On Top of Each Other 23 Placing Units On T op of Each Other If the Switch units ar e free-standing, up to eight units can be placed one on top of the other . If you are mixing a variety of SuperStack ® 3 Switch and Hub units, the smaller units must be positioned at the top.
24 C HAPTER 2: I NSTALLING THE S WITCH Stack renumbering occurs when another Switch 4200 Family unit is added to the bottom of an established stack except when the stack is already 4 units high. In this instance the ‘down’ port on the bottom unit of the existing stack will be disabled and its LED will flash green.
SFP Operation 25 When the POST has complete d, check the Power On Se lf Te s t L E D t o make sure that your Switch is oper ating correctly . Ta b l e 6 shows possible colors for the LED. Ta b l e 6 Power/Self T est L ED colors In addition, check the Unit LEDs on all Switches in the stack.
26 C HAPTER 2: I NSTALLING THE S WITCH Inserting an SFP T ransceiver T o be recognized as valid, the SFP transceiver must have the following characteristics: ■ 1000BASE-SX SFP transceiver Use this transceiver to connect the Swit ch directly to a multimode fiber -optic cable.
Choosing th e Correct Ca bles 27 Figure 7 Inserting an SFP T ransceiver 6 Check the LEDs on the front of the Switch to ensure that it is operating correctly .
28 C HAPTER 2: I NSTALLING THE S WITCH port, you need a cross-over cable. Many ports on workstations and servers are configur ed as MDI (straight-through). If you want to make a connection to an MDI port, you need to use a standard straight-thro ugh cable.
Choosing th e Correct Ca bles 29 If you wish to connect a 1000BASE-SX LC port to a fiber port with a different type of connector , for exampl e, SC or ST please contact your network supplier for a suitable patch cable.
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3 S ETTING U P FOR M ANAGEMENT Y our Switch can operate in its default state, that is, you can install it and it will work straight away (plug-and- play). However , to make full use of the features of fered by the Switch, and to change and monitor th e way it works, you have to acce ss the management software that r esides on the Switch.
32 C HAPTER 3: S ETTING U P FOR M ANAGEMENT Setting Up Overview This section gives an overview of what you need to do to get your Switch set up and r eady for man agement when it is in i ts default stat e. The whole setup process is summarised in Figur e 8 .
Setting Up Overview 33 IP Configuration Y ou can use one of the following meth ods to allocate IP information to your Switch (essential if you wish to manage your Switch across the network). Manual IP Configuration Y ou can choo se to configure the IP information yourself.
34 C HAPTER 3: S ETTING U P FOR M ANAGEMENT However , as soon as a DHCP or BootP se rver is detected, the Switch will configure itself with the IP address allocated by that server .
Manually Configuring IP Informatio n 35 Manually Configuring IP Information Y ou can man ually configure the Switch IP information in the following ways: ■ Connecting to a front panel port — Connect a workstat ion using an Ether net cable to a front panel port of the Switch.
36 C HAPTER 3: S ETTING U P FOR M ANAGEMENT Connecting the W orkstat ion to the Switch 1 Connect the workstation to a front panel port using an Ethernet cable as shown in Figure 9 .
Manually Configuring IP Informatio n 37 If there is no response, wait for one minute then re-enter the default IP address. 3 At the login and password prompts, enter admin as your user name and press Return at the p assword pr ompt (default user name and password).
38 C HAPTER 3: S ETTING U P FOR M ANAGEMENT top-level menu of the co mmand line i nterface is displayed as shown in the example in Figure 10 . Figure 10 Example top-level command line interface menu 4 At the Select menu option prompt you can either: ■ enter th e protocol ip basicConfig command.
Manually Configuring IP Informatio n 39 Pre-r equisites ■ A workstation with terminal emulation soft ware installed, such as Microsoft Hyperterminal. This software allows you to communicate with the Switch via the console port directly , or through a modem.
40 C HAPTER 3: S ETTING U P FOR M ANAGEMENT 2 Open your terminal emulation software and configure the COM port settings to which you have connected the cable.
Manually Configuring IP Informatio n 41 Figure 12 Example top-level command line interface menu 3 At the Select menu option prompt you can either: ■ enter th e protocol ip basicConfig command. At the Enter configuration method prompt enter manual . The screen prompts you to enter IP information.
42 C HAPTER 3: S ETTING U P FOR M ANAGEMENT Viewing Automatically Configured IP Information If you allow the Switch to automatica lly configure its own IP information you need to discover and view the IP information before you can begin to manage the Switch.
Viewing Automaticall y Configured IP Information 43 ■ A suitable cable: ■ A standard null modem cable — if you ar e connecting directly to the console port, or ■ A standard modem cable — if y ou are connecting to the console port using a modem.
44 C HAPTER 3: S ETTING U P FOR M ANAGEMENT Viewing IP Information via the Console Port Y ou are now ready to vi ew the auto matically allocate d IP information using the command line interface. 1 Connect your Switch to the network using an Ether net cable.
Methods of Managing a Switch 45 pr ompt en ter all . A summary of the automatically allocated IP information is displayed. Make a note of the Network IP Ad dre ss. The initial set up of your Switch is now complete and the Switch is r eady for you to set up your chosen management method.
46 C HAPTER 3: S ETTING U P FOR M ANAGEMENT Figure 15 CLI management via the console port Figure 16 CLI management over the network Refer to “Setting Up Command Line Interface Management” on page 47 .
Setting Up Command Line Interface Management 47 Figure 18 SNMP management over the network Refer to “Setting Up SNMP Management” on page 49 . Setting Up Command Line Interface Management This section describes how you can set up command line interface management using a local console po rt connect ion or over the network.
48 C HAPTER 3: S ETTING U P FOR M ANAGEMENT 4 T o open a T elnet session via the DOS prompt, enter the IP address of the Switch that you wish to manage in the following format: >telnet xxx.
Setting Up SNMP Management 49 For the browser to operate the web in terface correctly , JavaScript™ and Cascading Style Sheets must be enable d on your browser . These features are enabled on a browser by default. Y ou will only need to enable them if you have changed your browser settings.
50 C HAPTER 3: S ETTING U P FOR M ANAGEMENT Y ou can use the 3Co m Network Super visor applicatio n that is provided on the CD-ROM that accompanies y our Switch to provide SNMP management for your Switch. If yo u use 3Com Network Super visor it automatically loads the correct MIBs an d necessary files onto your workstation.
Default Users and Passwords 51 Changing Default Passwords Y ou can chan ge the default passwords using either: ■ The gettingStarted command on the CLI, or ■ The security device user modify command on the CLI, or ■ The Secu rity > Devic e > User > Modify operatio n on the web inter face.
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4 P RO B L E M S OLVING This chapter helps you to diagnose an d solve problems you may have with the operation of your Switch. There is also an explanation of IP addressing.
54 C HAPTER 4: P ROBLEM S OLVING Solving Problems Indicated by LEDs If the LEDs on the Switch indicate a problem, r efer to the list of suggested solutions below . The Power LED does not light Check that the power cable is firmly connected to the Switch and to the supply outlet.
Solving Communication Problems 55 problem, completely r emove the SFP and replace it with a 3Com approved SFP . See “Approved SF P T ran sceivers” on page 26. Error message indicating that the SFP transceiver is faulty . T o correct this pr oblem, completely r emove the SFP and then r einsert it.
56 C HAPTER 4: P ROBLEM S OLVING How do you obtain a r egistered IP Address? The IP registration system ensures that every IP addr ess used is unique; if you do not have a registered IP addr ess, you may be using an identical address to someone else and your network will not operate correctly .
A S AFETY I NFORMATION Y ou must read the following safety information before carrying out any installation or removal of components, or any maintenance pr ocedures on the Switch 4200 Family . WAR NI N G : Warnings contain directions that you must follow for your personal safety .
58 A PPENDIX A: S AFETY I NFORMATI ON Important Safety Information WAR NI N G : Installation and removal of the unit must be carried out by qualified personnel only .
Important Safety Information 59 WAR NI N G : The socket out let must be near to the unit and easily accessible. Y ou can only remove power from the unit by disconnecting the power cord from the outlet. WAR NI N G : This unit operates under SEL V (Safety Extra Low V oltage) conditions according to IEC 950.
60 A PPENDIX A: S AFETY I NFORMATI ON WAR NI N G : Fiber Optic ports - Optical Safety Never look at the transmit laser wh ile it is powered-up. Never look directly at the fiber ports and fiber cable ends when they are powered-up.
L’information de Sécurité Importante 61 A VERTISSEMENT : Cordon électrique: Il doit être agréé ans le pays d'utilisation: A VERTISSEMENT : Le coupleur d'appareil (l e connecteur du gr oupe et non pas la prise murale) doit respecter une configuration qui permet un branchement sur une entrée d'appareil EN60320/CEI 320.
62 A PPENDIX A: S AFETY I NFORMATI ON connexion portant l'appellation Neutre et avec raccordement direct à la terre (masse). A VERTISSEMENT : Points d’accès RJ-45.
Wichtige S icherheitsi nformationen 63 VORSICHT : Das Gerät muß an eine geerde te Stec kdose angeschlossen werden, die europäischen Sicherheitsnormen erfüllt. VORSICHT : Der Anschlußkabelsatz muß mit den Bestimmungen des Landes übereinstimmen, in d e m er verwendet werden soll.
64 A PPENDIX A: S AFETY I NFORMATI ON VORSICHT : Faseroptikanschlüsse – Optische Sicherheit Niemals ein Übertragungslaser betracht en , während dieses eingeschalt et ist. Niemals direkt auf die Faseransnchlüsse und auf die Fase rkabelenden schauen, während diese eingeschaltet sind.
Información de seguridad importante 65 ADVERTENCIA: conjunto de cab les eléctrico s: debe estar homologado para el país donde se utilice: ADVERTENCIA: el acoplador del equipo (el co nector para la unidad y no la toma de la pared) debe tener un a configuración que se adapte a una entrada del equipo EN60320/IEC320.
66 A PPENDIX A: S AFETY I NFORMATI ON ADVERTENCIA: sólo para Fr ancia y Perú: esta unidad no puede recibir corriente de fuentes IT†. Si las fuentes de suministro de corriente son de tipo IT , esta.
Importanti informazioni di sicurezza 67 A VVERTENZA: L'unit à deve dispor re di messa a terra. A VVERTENZA: Per rispettare gli standard di sicurezza, è necessario collegare l'unità a una fonte di alim entazione do tata di messa a terra.
68 A PPENDIX A: S AFETY I NFORMATI ON mantenute solo se anche l'appar ecchiatura a cui è collega ta opera nelle stesse condizioni. A VVERTENZA: solo per Francia e Perù.
B P IN - OUTS Null Modem Cable 9-pin to RS-232 25-pin PC-A T Serial Cable 9-pin to 9-pin Screen TxD RxD Ground RTS CTS DSR DCD DTR Screen RxD TxD Ground RTS DTR CTS DSR DCD Shell 3 2 5 7 8 6 1 4 1 3 2.
70 A PPENDIX B: P IN - OUTS Modem Cable 9-pin to RS- 232 25-pin RJ-45 Pin Assignments Pin assignments for ports configured as MDI and MDIX ar e given in Ta b l e 10 and Ta b l e 11 .
RJ-45 Pin Assig nments 71 Ta b l e 11 Pin assignments Pin Number 10/100 1000 Ports configured as MDIX 1 Receive Data + Bidirectional Data B+ 2 Receive Data - Bidirectional Data B- 3 Transmit Data + Bi.
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C T ECHNICAL S PECIFICATIONS Switch 4200 26 -Port (3C17300A) Physical Dimensions Height: 44 mm (1.7 in.) x Width: 440 mm (17.3 in.) x Depth: 274 mm (10.
74 A PPENDIX C: T ECHNICAL S PECIFICATIONS Switch 4200 50 -Port (3C17302A) Physical Dimensions Height: 44 mm (1.7 in.) x Width: 440 mm (17.3 in.) x Depth: 274 mm (10.
Switch 4200 28-Port (3C17304 A) 75 Switch 4200 28 -Port (3C17304A) Physical Dimensions Height: 44 mm (1.7 in.) x Width: 440 mm (17.3 in.) x Depth: 274 mm (10.
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D O BTAINING S UPPORT FOR YOUR P R ODUCT Register Y our Product W arranty and other service benefits start from the date of purchase, so it is important to register your product quickly to ensure you get full use of the warranty and other service benefits available to you.
78 A PPENDIX D: O BTAINING S UPPORT FOR YOUR P RODUCT T roubleshoot Online Y ou will find support tools posted on the 3Com web site at http://www.3com.com/ 3Com Knowledgebase helps you troubleshoot 3Com products. This query-based interactive tool is located at http://knowledgebase.
Contact Us 79 T o send a product dir ectly to 3Com for re pair , you must first obt ain a return authorization number (RMA). Products sent to 3Com, without authorization numbers clearly marked on the outside of the package, will be r etur ned to the sender unopened, at the sender’ s expense.
80 A PPENDIX D: O BTAINING S UPPORT FOR YOUR P RODUCT Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy 01 7956 7124 070 700 770 7010 7289 01080 2783 0825 809 622 01805 404 747 06800 12813 1407 3387 1800 945 379 4 199 161346 Luxembourg Netherlands Norway Poland Portugal South Africa Spain Sweden Switzerland U.
I NDEX 81 I NDEX Numbers 10/100/1000BASE-T ports 14 3C number 22 A access levels of default us ers 50 automatic setup 42 3Com Network Supervisor 42 console port 42 B browsers choosing 48 C cable choos.
82 I NDEX hardwar e problems 54 IP addressing 54 LEDs 54 Solving software upgrade pr oblems 56 stack formation problem s 56 product name 22 R rack mounting a Swit ch 4200 21 S safety information English 58 French 60 German 62 Italian 66 Spanish 64 serial number of the Switch 22 serial port.
R EGULATORY N OTICES FCC S TATEMENT This equipment has been tested and found to comply wi th the limits for a Class A digital device , pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protectio n against harmful interference when the equipment is operated in a co mmercial environment.
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Wenn Sie aber schon 3Com 3 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von 3Com 3 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit 3Com 3. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei 3Com 3 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.