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® S UPER S TACK ™ II S WITCH 2200 A DMINISTRATION C ONSOLE U SER G UIDE Part No. 801-00310-000 Published September 1996 Revision 01.
3Com Corporation ■ 5400 Bayfront Plaza ■ Santa Clara, California ■ 95052-8145 © 3Com Corporation, 1996. All rights reser ved . No part of this documentation may be reproduced in any form or by an y means or used to make any derivative w ork (such as translation, transformation, or adaptation) without permission from 3Com Corporation.
C ONTENTS A BOUT T HIS G UIDE Introduction 1 How to Use This Guide 2 Con ventions 3 Switch 2200 Documentation 4 Documentation Comments 5 P ART II NTRODUCTION 1 S UPER S TACK ™ II S WITCH 2200 A DMIN.
Administration Console Int er face Parameters 2-10 Adjusting the Screen Height 2-10 Disabling the Reboot and Abort Keys 2-11 Remote Access P arameters 2-11 Prev enting Disconnec tions 2-11 Enabling Ti.
Setting Up SNMP on Y our System 3-15 Displaying SNMP Settings 3-15 Configuring C ommunit y Strings 3-15 Administering SNMP Tr ap Repor ting 3-16 Displaying T rap Information 3-16 Configuring T rap R.
8 A DMINISTERING FDDI R ESOURCES Administering FDDI Stations 8-1 Displaying Station Information 8-2 Setting the Connection Policies 8-3 Setting Neighbor Notification Timer 8-5 Enabling and Disabling .
Administering STP Bridge P arameters 10-7 Enabling and Disabling STP on a Bridge 10-7 Setting the Bridge Priority 10-7 Setting the Bridge Maximum Age 10-8 Setting the Bridge Hello Time 10-9 Setting th.
Loading P acket Filters 12-22 Assigning P acket Filters to P orts 12-22 Unassigning P ack et F ilters from Ports 12-24 13 C ONFIGURING A DDRESS AND P ORT G ROUPS TO U SE IN P ACKET F ILTERS Using Grou.
B T ECHNICAL S UPPORT Online T echnical Services B-1 3Com Bulletin Board Service B-1 Access by Modem B-1 Access by ISDN B-2 W orld Wide W eb Site B-2 3ComF orum on CompuSer ve® B-2 3ComF ac tsSM Auto.
A BOUT T HIS G UIDE Introduction The SuperStack™ II Switch 2200 Administr ation Console User Guide provides all the information you need t o configure and manage your Switch 2200 once it is installed and the system is attached to the network.
2 A BOUT T HIS G UIDE How to U se This Guide This guide is organiz ed by types of tasks you may need to perform on the Switch 2200. The par ts of the guide are described in T able 1.
Conventions 3 C onv entions T able 2 and T able 3 list icon and text conventions that are used throughout this guide. IV: Bridging Configuring bridge and bridge port parameters Administering the Spann.
4 A BOUT T HIS G UIDE Swit ch 2200 Documentation T he following documents comprise the Switch 2200 documentation set. If you want to or der a document that you do not have or order additional documents, contact your sales representativ e for assistance.
Documentation Comments 5 ■ SuperStack™ II Switch 2200 Getting Star ted Describes all the procedures necessary for planning your configuration and for installing , cabling, pow ering up, and troubleshooting y our Switch 2200 system. (Shipped with system/P ar t No .
I Chapter 1 Over view of SuperStack™ II Swit ch 2200 Administration Chapter 2 How to Use the Administration C onsole I NTRODUCTION.
1 S UPER S TACK ™ II S WITCH 2200 A DMINISTRATION O VERVIEW This chapter introduces y ou to SuperStack™ II Switch 2200 administration and briefly describes the system parameters that you can configure . About S witch 2200 Administr ation The Switch 2200 software is installed at the factor y in flash memory on the system processor .
1-2 C HAPTER 1: S UPER S TACK ™ II S WITCH 2200 A DMINISTRATION O VERVIEW T able 1-1 General System Commands Task Quick Command For Details, See. . . Run a script of commands to set up a system Write a script of Console commands with the values you assign so that you can quickly configure one or more systems.
Configuration Tasks 1-3 Save, restore, or reset nonvolatile data in the system Provide a backup for nonvolatile data, restore nonvolatile data to the system, or reset nonvolatile data to defaults. system nvData page 6-2 Reboot the system Restart the system.
1-4 C HAPTER 1: S UPER S TACK ™ II S WITCH 2200 A DMINISTRATION O VERVIEW Configure SNMP management Display current SNMP configurations and specify the type of authorization for SNMP management.
Configuration Tasks 1-5 Configure Spanning Tree Protocol (STP) parameters for a bridge Enable or disable STP and set the bridge priority, the maximum age of stored configuration message information, t.
1-6 C HAPTER 1: S UPER S TACK ™ II S WITCH 2200 A DMINISTRATION O VERVIEW T able 1-4 Ethernet Commands Task Quick Command For Details, See. . . Display Ethernet port information Display label, status, and statistic information on Ethernet ports in a summarized or detailed format.
Configuration Tasks 1-7 T able 1-5 FDDI Commands Task Quick Command For Details, See. . . Display FDDI information Display information about the system’s FDDI station, paths, MAC, and ports. MAC information is available in a summarized or detailed format.
2 H OW TO U SE THE A DMINISTRATION C ONSOLE This chapter familiariz es you with user access levels of the Superstack™ II Switch 2200 Administration C onsole and explains how to: ■ Move ar ound wit.
2-2 C HAPTER 2: H OW TO U SE THE A DMINISTRATION C ONSOLE Each time you access the Administration C onsole, the system prompts y ou for an access level and passw ord, as shown here: Select access level (read, write, administer): Password: The passwords ar e stored in nonvolatile (NV ) memory .
Using Menus to Perform Tasks 2-3 Read Acc ess Example If you have r ead access, the system menu contains only the display options shown here: Menu options: --------------------------------------------.
2-4 C HAPTER 2: H OW TO U SE THE A DMINISTRATION C ONSOLE Administr ation Console Menu Structure The follo wing sec tions show the menu paths for performing tasks from the top-level menu and pro vide a brief description of each top-level menu option. See “Selecting Menu Options” on page 2-8 for instructions on actually using the menu system.
Using Menus to Perform Tasks 2-5 FDDI Menu F rom the fddi menu, you can view information about and configur e the FDDI station, paths, MAC, and ports. (See Figur e 2-3.) F or example, to enable the LL C ser vice of the FDDI MA C, you enter f ddi at the top-level menu, mac at the fddi menu , and then llcService at the mac menu.
2-6 C HAPTER 2: H OW TO U SE THE A DMINISTRATION C ONSOLE Figur e 2-4 Bridging Menu Hierarchy for A dminister Access IP Menu F rom the ip menu, you can view information about and configure Int ernet Pr otocol (IP) inter faces and rout es.
Using Menus to Perform Tasks 2-7 SNMP Menu F rom the snmp menu, you can configure SNMP community strings and trap reporting. (See F igure 2-6.) F or example, to flush all trap reporting destinations, you ent er snmp at the t op-level menu, trap at the snmp menu, and then flush at the trap menu.
2-8 C HAPTER 2: H OW TO U SE THE A DMINISTRATION C ONSOLE Selec ting Menu Options Y ou selec t a menu option at the selection prompt by entering its name (or enough of the name to uniquely identify it within the particular menu).
Using Menus to Perform Tasks 2-9 If you enter a command incorrectly , you receive a prompt telling you that what you entered was not v alid or was ambiguous. Y ou must re-enter the command from the point at which it became incorrect. Entering V alues When you reach the level at which y ou per form a specific task, y ou are prompted f or a value.
2-10 C HAPTER 2: H OW TO U SE THE A DMINISTRATION C ONSOLE Administr ation C onsole Inter face P arameters Y ou can change two Administration Console interface parameters: the screen height and the functioning of the reboot and abor t control keys.
Remote Access Parameters 2-11 Example: Do you want this to be the new default screen height? (y/n): y Disabling the Reboot and Abor t Keys As shipped , the Administration Console allows you t o use the [Ctrl + X] or [Ctrl + C] key combinations within the Administration Console.
2-12 C HAPTER 2: H OW TO U SE THE A DMINISTRATION C ONSOLE T o ensure that your Administration Console session will not be pr e-empted by remote access , you can lock the Administration Console . Remote access is prohibited only f or that par ticular session.
Running Scripts of Administration Console Tasks 2-13 Setting Timeout Interval for Remote Sessions Y ou can set the timeout inter v al for remote sessions to any v alue from 30 minutes to 60 minutes.
2-14 C HAPTER 2: H OW TO U SE THE A DMINISTRATION C ONSOLE The task you scripted is run in the A dministration Console. The next example shows how you can script these tasks to initially configure yo.
Running Scripts of Administration Console Tasks 2-15 # This script performs some start-up configurations. # # Set the Console serial port baud rate. # system consoleSpeed 300 # Console port baud rate # # Set the system name # system name Engineering Switch2200_4 # # Assign an IP address to the Switch 2200.
2-16 C HAPTER 2: H OW TO U SE THE A DMINISTRATION C ONSOLE Getting Help in the Administr ation C onsole If you need assistance when using the Administration C onsole, it has online Help and an outlining feature , both of which can be accessed from any menu level.
Exiting the Administration Console 2-17 Exiting the Administr ation C onsole If you are using an rlogin session t o access the system, exiting will terminate the session. If you are accessing the syst em through the Console serial port, exiting returns you t o the password prompt.
II Chapter 3 Configuring Management Access to the System Chapter 4 Administering Y our System En vironment Chapter 5 Baselining Statistics Chapter 6 Saving , Restoring, and Resetting Non volatile Dat.
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3 C ONFIGURING M ANAGEMENT A CCESS TO THE S YSTEM This chapter describes how to configure management access to the SuperStack™ II Switch 2200 stackable switch through a serial connection or an IP inter face. It also describes how to configure the Swit ch 2200 so that you can manage it using the Simple Network Management Pr otocol (SNMP).
3-2 C HAPTER 3: C ONFIGURING M ANAGEMENT A CCESS TO THE S YSTEM In-band or Out-of-band? By default, the Switch 2200 system pro vides in-band management through its Ethernet and FDDI ports.
Setting Up an IP Interface for Management 3-3 Setting Up an IP Inter face for Management IP is a standard networking protocol used for communications among various networking devices. T o access the system using T CP/IP or to manage the system using SNMP , you must set up IP for y our system as described in this section.
3-4 C HAPTER 3: C ONFIGURING M ANAGEMENT A CCESS TO THE S YSTEM ■ Broadcast Addr ess The system uses the IP address when it br oadcasts pack ets to other stations on the same subnet. In particular , the system uses this address for sending RIP updates.
Setting Up an IP Interface for Management 3-5 IP forwarding is enabled, RIP is active, ICMP router discovery is disabled. Index IP address Subnet mask Cost Ports 1 158.101.1.1 255.255.255.0 1 1 2 158.101.4.1 255.255.255.0 1 2 3 158.101.6.1 255.255.255.
3-6 C HAPTER 3: C ONFIGURING M ANAGEMENT A CCESS TO THE S YSTEM 3 Enter the subnet mask of the network to which the inter face is to be connected. 4 Enter the broadcast address to be used on the interface. 5 Enter the cost value of the int er face. 6 Enter the port(s) that you want to include in the inter face .
Setting Up an IP Interface for Management 3-7 Removing an Interface Y ou might want to remove an interface if you no longer need to communicate with IP on the ports associated with that inter face.
3-8 C HAPTER 3: C ONFIGURING M ANAGEMENT A CCESS TO THE S YSTEM ■ Gateway IP Addr ess This address tells the r outer how to forward packets whose destination address matches the route ’ s IP address and subnet mask. The system forwards such packets to the indicated gateway .
Setting Up an IP Interface for Management 3-9 Defining a S tatic Route Y ou might want to define a static route to transmit system traffic , such as system pings or SNMP response , through a consistent route . Before y ou define static routes, you must define at least one IP interface.
3-10 C HAPTER 3: C ONFIGURING M ANAGEMENT A CCESS TO THE S YSTEM Flushing a Route Flushing delet es all learned routes from the routing table . T o flush all learned routes, enter the follo wing from the top level of the Administration C onsole: ip route flush All learned routes are immediat ely deleted from the routing table.
Setting Up an IP Interface for Management 3-11 Administering the ARP Cache The Switch 2200 uses the A ddress Resolution Prot ocol (ARP) to find the MAC addresses corr esponding to the IP addresses of hosts and routers on the same subnets. An ARP cache is a table of known IP addresses and their corresponding MAC addr esses.
3-12 C HAPTER 3: C ONFIGURING M ANAGEMENT A CCESS TO THE S YSTEM Flushing ARP C ache Entries Y ou might want to delete all entries from the ARP cache if the MAC address has changed.
Setting Up an IP Interface for Management 3-13 Pinging uses the Internet C ontrol Message Prot ocol (ICMP) echo facilit y to send an ICMP echo request packet to the IP station you specify . I t then waits for an ICMP echo reply packet. P ossible responses from pinging are: ■ Alive ■ No answer ■ Network is unreachable.
3-14 C HAPTER 3: C ONFIGURING M ANAGEMENT A CCESS TO THE S YSTEM Displaying IP Statistics The IP statistics y ou can view are described in T able 3-3. T o display IP statistics, enter the following fr.
Setting Up SNMP on Your System 3-15 Setting Up SNMP on Y our Sy stem T o manage the Switch 2200 from an external management application, you must configure SNMP community strings and set up trap repor ting as described in this section. Y ou can manage the Switch 2200 using an SNMP-based external management application.
3-16 C HAPTER 3: C ONFIGURING M ANAGEMENT A CCESS TO THE S YSTEM in the request matches the agent’ s read-write communit y . Only the SNMP get and get-next requests are valid if the community string in the request matches the read-only community .
Setting Up SNMP on Your System 3-17 Here is an example display of the SNMP trap reporting information: Trap Descriptions: Trap #Description 1 MIB II: Coldstart 2 MIB II: Authentication Failure 3 Bridg.
3-18 C HAPTER 3: C ONFIGURING M ANAGEMENT A CCESS TO THE S YSTEM 3 Enter the trap number(s). Separate a series of more than two trap numbers with a hyphen (-) and nonsequential trap numbers by commas. Enter all if you want to enable all the traps for the destination.
Setting Up SNMP on Your System 3-19 Flushing T rap Destinations When flushing the SNMP trap reporting destinations, you remove all trap destination address information f or the SNMP agent.
3-20 C HAPTER 3: C ONFIGURING M ANAGEMENT A CCESS TO THE S YSTEM occurring locally on the one Switch 2200 and to those r epor ted b y other stations on the FDDI ring (including other Swit ch 2200s). ■ Enable local SNMP traps and disable the proxying of remote SMT events on every Switch 2200 in your network.
4 A DMINISTERING Y OUR S YSTEM E NVIRONMENT This chapter f ocuses on the administration of your SuperStack™ II Switch 2200 system environment, which in volves: ■ Displaying the current system con.
4-2 C HAPTER 4: A DMINISTERING Y OUR S YSTEM E NVIRONMENT ■ System temperatur e has exceeded the maximum level for normal operation ■ F an failure ■ P ower supply failure Setting P asswords The .
Setting the System Name 4-3 The administration console password has been successfully changed. 6 Repeat steps 1 through 5 f or each level of password you want to configure . Setting the Sy stem Name Y ou should give the Switch 2200 an easily recognizable and unique name to help you manage the system.
4-4 C HAPTER 4: A DMINISTERING Y OUR S YSTEM E NVIRONMENT 4 Pr ess [Return] when you want the system to star t keeping the time that you entered. Example: Enter the new system time (mm/dd/yy hh:mm:ss .
5 B ASELINING S TATISTICS This chapter describes how baselining statistics w ork in the SuperStack™ II Switch 2200, and how to set, displa y , enable, or disable a baseline statistic. About Setting Baselines Normally , statistics for MACs and ports star t compiling at system pow er-up.
5-2 C HAPTER 5: B ASELINING S TATISTICS Setting Baselines Setting a baseline resets the counters to zero . The accumulated totals since power up are maintained b y the system.
6 S AVING , R ESTORING , AND R ESETTING N ONVOLATILE D ATA This chapter describes the non volatile (NV ) data in the SuperStack™ II Switch 2200 system and how to save , restore, and r eset the data.
6-2 C HAPTER 6: S AVING , R ESTORING , AND R ESETTING N ONVOLATILE D ATA Saving NV Da ta When NV data is sa ved, it is written t o a disk file on a host computer . The information can then be retriev ed from the disk file when you use the restore command .
Restoring NV Data 6-3 The failure message v aries depending on the problem encountered while saving the NV data. At the end of the sav e, you are returned t o the previous menu. Restoring NV Data When you rest ore system NV data, the soft ware presents y ou with a proposal for how t o restore the data.
6-4 C HAPTER 6: S AVING , R ESTORING , AND R ESETTING N ONVOLATILE D ATA T o restore the NV data: 1 F rom the top level of the Administration C onsole, enter: system nvData restore Y ou are prompted for inf ormation for restoring the NV data sav ed to a file.
Examining a Saved NV Data File 6-5 Examining a Sav ed NV Data F ile After saving NV data to a file , you can examine the header information of that file. T o examine the file: 1 F rom the top level of the Administration C onsole, enter: system nvData examine Y ou are prompted for inf ormation for examining a saved NV data file.
6-6 C HAPTER 6: S AVING , R ESTORING , AND R ESETTING N ONVOLATILE D ATA Resetting NV Data to Defaults At times you may not want to r estore the system NV data. Instead , you may want to reset the v alues to the fac tor y defaults so that you can start configuring the system from the original settings.
III Chapter 7 Administering Ethernet P orts Chapter 8 Administering FDDI Resour ces Chapter 9 Setting Up the System f or Roving Analysis E THERNET AND FDDI P ARAMETERS.
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7 A DMINISTERING E THERNET P ORTS This chapter describes how to: ■ View Ethernet por t inf ormation ■ Configure E thernet por t labels ■ Enable or disable an Ethernet port Displa ying Ethernet P or t Information Y ou can display either a summar y of Ethernet port information or a detailed report.
7-2 C HAPTER 7: A DMINISTERING E THERNET P ORTS port rxFrames rxBytes rxFrameRate rxByteRate 1 406430 36336795 0 0 12 242400 29275605 0 0 port rxPeakByteRate rxPeakFrameRate noRxBuffers alignmentErrs .
Displaying Ethernet Port Information 7-3 An example of a summar y display for E thernet por ts is shown here: T able 7-1 describes the information pro vided about an Ethernet por t.
7-4 C HAPTER 7: A DMINISTERING E THERNET P ORTS portLabel 32-character string containing a user-defined name. The maximum length of the string is 32 characters, including the null terminator. portState Current software operational state of this port. Possible values are on-line and off-line.
Displaying Ethernet Port Information 7-5 txFrameRate Average number of frames transmitted per second by this port during the most recent sampling period.
7-6 C HAPTER 7: A DMINISTERING E THERNET P ORTS Fr ame Processing and Ethernet Statistics All frames on the Ethernet network are received promiscuously b y an Ethernet port. However , frames may be discarded for the follo wing reasons: ■ There is no buff er space available.
Displaying Ethernet Port Information 7-7 F rames are delivered to an Ethernet port by bridge and management applications. How ever , a frame may be discarded f or the following reasons: ■ The Ethernet port is disabled. ■ There is no room on the transmit queue .
7-8 C HAPTER 7: A DMINISTERING E THERNET P ORTS Labeling a P or t P or t labels serve as useful reference points and as an accurate means of identifying your ports for management. Y ou may want to label your Ethernet ports so that you can easily identify the device specifically attached to each port (for example, LAN, workstation, or ser ver).
8 A DMINISTERING FDDI R ESOURCES This chapter describes how to displa y information about and configure the SuperStack™ II Switch 2200 system and its: ■ FDDI station ■ FDDI paths ■ Media Access Control (MA C) ■ FDDI por ts This chapter , which covers adv anced FDDI topics, is intended for users familiar with the FDDI MIB.
8-2 C HAPTER 8: A DMINISTERING FDDI R ESOURCES Displaying S tation Information When you displa y FDDI station information, you receive inf ormation about the station, including its configuration, status repor ting, and the most per tinent statistics about general station activity and errors.
Administering FDDI Stations 8-3 Setting the Connection P olicies The connectP olicy attribute is a bit string representing the connection policies in effect on a station. A connection ’ s typ e is defined by the types of the two por ts inv olved (A, B, M, or S) in the connection.
8-4 C HAPTER 8: A DMINISTERING FDDI R ESOURCES T o set the connec tion policies of an FDDI station: 1 F rom the top level of the Administration C onsole, enter: fddi station connectPolicy Y ou are prompted for a station. The Switch 2200 has one station, which appears in brackets.
Administering FDDI Stations 8-5 Setting Neighbor Notification Timer The T-notify attribute is a timer used in the Neighbor Notification pr otocol to indicate the interval of time between the generation of Neighbor Information F rames (NIF). NIF frames allow stations to discov er their upstream and downstream neighbors .
8-6 C HAPTER 8: A DMINISTERING FDDI R ESOURCES 2 Pr ess [Return]. 3 Enter the new statusReporting value ( enabled or disabled ). See the following example: Select station [1]: Station 1 - Enter new va.
Administering FDDI Paths 8-7 3 Enter the path ( p = primar y , s = secondar y). See the following example of path information: T able 8-3 describes these statistics. Setting tvxLow erBound The t vxLow erBound attribute specifies the minimum time value of fddiMAC TvxV alue that will be used by any MAC that is configur ed onto this path.
8-8 C HAPTER 8: A DMINISTERING FDDI R ESOURCES T o set tvxLowerBound: 1 F rom the top level of the Administration C onsole, enter: fddi path tvxLowerBound Y ou are prompted for a station, path, and value . The Switch 2200 has one station, which appears in brackets.
Administering FDDI MACs 8-9 Setting maxT-Req The maxT-Req attribute specifies the maximum time v alue of fddiMACT-Req that will be used by any MA C that is configured onto this path. T-Req is the value that a MA C bids during the claim process to determine a ring’ s operational token rotation time, T_Opr .
8-10 C HAPTER 8: A DMINISTERING FDDI R ESOURCES Displaying MA C Information FDDI MAC inf ormation can be viewed in a summar y or in detail. When y ou display a summary of various FDDI MAC statistics , you receive information about the MAC, including received and transmitt ed frames and received and transmitted bytes.
Administering FDDI MACs 8-11 The follo wing example shows the detail display of FDDI MAC information: rxFrames rxBytes rxFrameRate rxByteRate 103666 23089968 36 7582 rxPeakFrameRate rxPeakByteRate los.
8-12 C HAPTER 8: A DMINISTERING FDDI R ESOURCES T able 8-4 describes the information provided f or the FDDI MAC. T able 8-4 Description of Fields for FDDI MA C Attributes Field Description currentPath.
Administering FDDI MACs 8-13 oldDownstream Previous value of the MAC address of this MAC’s downstream neighbor oldUpstream Previous value of the MAC address of this MAC’s upstream neighbor ringOpC.
8-14 C HAPTER 8: A DMINISTERING FDDI R ESOURCES Fr ame Processing and FDDI MAC Statistics All frames on the FDDI network are receiv ed promiscuously by an FDDI MAC. How ever , a frame might be discarded f or the following reasons: ■ There is no buff er space available.
Administering FDDI MACs 8-15 ■ LL C ser vice is disabled. ■ This is an NSA F rame and the A-bit is set. F igure 8-1 shows the order in which these discard t ests are made. Figur e 8-1 How Frame P rocessing Affects FDDI MAC Receive F rame Statistics F rames are delivered to an FDDI MAC b y bridges and management applications.
8-16 C HAPTER 8: A DMINISTERING FDDI R ESOURCES F igure 8-2 shows the order in which the discard t ests are made. Figur e 8-2 How Frame P rocessing Affects FDDI MAC T ransmit F rame Statistics Setting.
Administering FDDI MACs 8-17 See the following example: Select MAC [1]: MAC 1 - Enter new value [655]: Setting the Not Copied T hreshold The NotC opiedThreshold attribute determines when a MAC condition report is generated because too many frames could not be copied .
8-18 C HAPTER 8: A DMINISTERING FDDI R ESOURCES Enabling and Disabling LL C Ser vice The L ogical Link Control (LL C) ser vice allows LL C frames to be sent and received on the MA C.
Administering FDDI Ports 8-19 Administ ering FDDI P or ts Within an FDDI station, the PHY and PMD entities mak e up a port. A por t (consisting of the PHY/PMD pair that connects to the fiber media) is located at both ends of a physical connection and determines the characteristics of that connection.
8-20 C HAPTER 8: A DMINISTERING FDDI R ESOURCES T able 8-5 describes the type of information provided f or an FDDI por t. Setting lerAlarm The lerAlarm attribute is the link error rate (LER) v alue at which a link connection generates an alarm.
Administering FDDI Ports 8-21 values so that y ou are only receiving alarms if your network is in poor health. The SMT Standard r ecommended value is 8. The lerAlarm value must be higher than the lerCutoff v alue so that the network manager will be aler t ed to a problem before the PHY (port) is actually remov ed from the network.
8-22 C HAPTER 8: A DMINISTERING FDDI R ESOURCES T o set the lerCutoff : 1 F rom the top level of the Administration C onsole, enter: fddi port lerCutoff Y ou are prompted for a port number and an estimated link error rate value at which the link connection will be broken.
Administering FDDI Ports 8-23 Setting the Po r t Pa t hs In the Switch 2200 you can assign the A and B ports to either the primar y or the secondar y path. T o assign por ts to paths: 1 F rom the top level of the Administration C onsole, enter: fddi port path Y ou are prompted for a port.
9 S ETTING U P THE S YSTEM FOR R OVING A NALYSIS This chapter describes how to set up the SuperStack™ II S witch 2200 system for ro ving analysis. With roving analysis, y ou can monitor Ethernet por t activity either locally or remotely using a network analyzer attached to the system.
9-2 C HAPTER 9: S ETTING U P THE S YSTEM FOR R OVING A NALYSIS the remote port is located. The remote system must be located on the same FDDI ring as the system to which the analyzer is attached . F igure 9-1 shows the process f or establishing local and remote monitoring of por ts.
Adding an Analyzer Port 9-3 T o display the roving analysis configurations, enter the f ollowing from the top level of the Administration C onsole: analyzer display The configurations are display ed.
9-4 C HAPTER 9: S ETTING U P THE S YSTEM FOR R OVING A NALYSIS Once the analyzer port is set, it is disabled from receiving or transmitting any other data. Instead , it transmits the data it receives from the monit ored por t to the network analyzer .
Starting Port Monitoring 9-5 Starting Port Monitoring After you hav e a local or remote por t configur ed for the network analyzer , you can start monitoring por t activity . 3Com rec ommends that you AL W A YS configur e the analyzer por t before configuring the monitored ports.
9-6 C HAPTER 9: S ETTING U P THE S YSTEM FOR R OVING A NALYSIS Y ou are then prompted for an FDDI port through which the data should be forwarded, as shown below : Select FDDI port (1-2): 2 Once you s.
IV Chapter 10 Administ ering the Bridge Chapter 11 Administ ering Bridge Ports Chapter 12 Creating and Using P acket Filters Chapter 13 Configuring A ddress and Port Groups to Use in P acket Filters .
10 A DMINISTERING THE B RIDGE This chapter describes how to view the bridge setup and how to configure the following bridge-lev el parameters: ■ IP fragmentation ■ IPX snap translation ■ Addres.
10-2 C HAPTER 10: A DMINISTERING THE B RIDGE The follo wing example shows a display of bridge information. Each item in the bridge parameter list is described in T able 10-1.
Displaying Bridge Information 10-3 T able 10-1 Bridge Attributes Parameter Description addressCount Number of addresses in the bridge address table addrTableSize Maximum number of addresses that will fit in the bridge address table addrThreshold Reporting threshold for the total number of addresses known on this bridge.
10-4 C HAPTER 10: A DMINISTERING THE B RIDGE maxAge The maximum age value at which the stored configuration message information is judged too old and discarded. This value is determined by the root bridge. mode Operational mode of the bridge. Valid value is transparent for IEEE 802.
Enabling and Disabling IP Fragmentation 10-5 Enabling and Disabling IP F ragmentation When IP fragmentation is enabled , large FDDI packets are “fragment ed” into smaller packets.
10-6 C HAPTER 10: A DMINISTERING THE B RIDGE Setting the Addr ess Thr eshold The address threshold f or a bridge is the repor ting threshold for the total number of Ethernet addresses known to the system. When this threshold is reached , the SNMP trap addr essThresholdEvent is generated .
Administering STP Bridge Parameters 10-7 Administ ering STP Bridge P arameters Y ou can enable or disable Spanning T ree Protocol in the system and set the following STP bridge paramet ers: priorit y , maximum age, hello time, and forward delay.
10-8 C HAPTER 10: A DMINISTERING THE B RIDGE T o configure the STP bridge priority : 1 F rom the top level of the Administration C onsole, enter: bridge stpPriority 2 Enter the priority value at the prompt. If your configuration was successful, you return to the pr evious menu.
Administering STP Bridge Parameters 10-9 Setting the Bridge Hello Time Hello time is the period between the generation of configuration messages by a root bridge . If the probabilit y of losing configuration messages is high, shor tening the time makes the protocol mor e robust.
10-10 C HAPTER 10: A DMINISTERING THE B RIDGE Setting the STP Group A ddress The STP group address is a single address that bridges listen t o when receiving STP information.
11 A DMINISTERING B RIDGE P ORTS This chapter describes how t o view bridge por t inf ormation and configure the following: ■ Multicast packet threshold ■ Spanning T ree P rotocol (STP) parameters ■ Bridge por t addresses Displa ying Bridge P or t Information Bridge por t information includes the STP configurations f or the bridge por t.
11-2 C HAPTER 11: A DMINISTERING B RIDGE P ORTS The follo wing example shows a bridge por t summary display. port rxFrames rxDiscards txFrames Ethernet 1 411180 0 1353766 Ethernet 12 243559 0 1184225 .
Displaying Bridge Port Information 11-3 T able 11-1 describes the type of information provided f or the bridge por t. T able 11-1 Bridge Port Attributes Parameter Description designatedBridge Identification of the designated bridge of the LAN to which the port is attached designatedCost Cost through this port to get to the root bridge.
11-4 C HAPTER 11: A DMINISTERING B RIDGE P ORTS rxFrames Number of frames that have been received by this port from its segment. A frame received on the interface corresponding to this port is only counted by this object if the frame is for a protocol being processed by the local bridging function, including bridge management frames.
Displaying Bridge Port Information 11-5 state Spanning Tree state (blocking, listening, learning, forwarding, disabled) in which the port is currently operating: Blocking : The bridge continues to run.
11-6 C HAPTER 11: A DMINISTERING B RIDGE P ORTS Fr ame Processing and Bridge Port Statistics All frames received on a physical (Ethernet or FDDI) int er face and not explicitly directed to the Switch 2200 are deliv ered to the corresponding bridge por t.
Setting the Multicast Limit 11-7 F igure 11-2 shows the order in which the discard decisions ar e made. Figur e 11-2 How Frame P rocessing Affects T ransmit Bridge P or t Statistics Setting the Multic.
11-8 C HAPTER 11: A DMINISTERING B RIDGE P ORTS 4 Enter the new multicast threshold v alue for the por t(s). See the example below : Ethernet port 4 - Enter new value [0]: 400 Ethernet port 5 - Enter .
Administering STP Bridge Port Parameters 11-9 The follo wing example shows values being set for mor e than one por t: Ethernet port 4 - Enter new value (disabled,enabled) [enabled]: disabled Ethernet port 5 - Enter new value (disabled,enabled) [enabled]: disabled Setting the Port Pa th Cost Y ou can set the path cost for a bridge port.
11-10 C HAPTER 11: A DMINISTERING B RIDGE P ORTS Setting the Port Priority The STP port priorit y influences the choice of port when the bridge has two por ts connected to the same LAN, creating a loop . The por t with the lowest por t priority will be the one used by the Spanning T ree P rotocol.
Administering Port Addresses 11-11 Administ ering P or t Addr esses Y ou can administer the MAC addresses of stations connected to E thernet and FDDI por ts on the Switch 2200. Listing Addr esses Y ou can display MA C addresses currently associated with the selected por ts.
11-12 C HAPTER 11: A DMINISTERING B RIDGE P ORTS Adding New Addr esses When you assign new MAC addresses to the selected ports, these addresses are added as statically configured addresses . A statically configured address is never aged and can never be learned on a diff erent Ethernet por t.
Administering Port Addresses 11-13 Flushing A ll Addr esses Y ou can flush all static and dynamic MAC addr esses from the selec ted por t(s). Static MAC addr esses are those that you specified using the add menu option. Dynamic MAC addresses are those that were automatically learned by the bridge.
11-14 C HAPTER 11: A DMINISTERING B RIDGE P ORTS T o freeze all dynamic addresses: 1 F rom the top level of the Administration C onsole, enter: bridge port address freeze Y ou are prompted for the port t ype. 2 Enter Ethernet , FDDI , o r all . Y ou are prompted for the port number(s).
12 C REATING AND U SING P ACKET F ILTERS This chapter describes how to cr eate and edit packet filters using the packet filter language. T his chapter also provides instructions for how t o: ■ Lis.
12-2 C HAPTER 12: C REATING AND U SING P ACKET F ILTERS Listing P acket F ilters When you list the packet filters for the system, the filter identification, filter name (if any), and filter assignments are displa yed.
Displaying Packet Filters 12-3 Displa ying P acket Filters When displaying the contents of a single packet filter , you select the pack et filter using the filter id (which you can obtain b y listing the pack et filters as described in the previous section).
12-4 C HAPTER 12: C REATING AND U SING P ACKET F ILTERS Conc epts for W riting a F ilter Before writing a packet filter , you should understand thsee basic concepts: ■ How the packet filter langua.
Creating Packet Filters 12-5 T able 12-2 describes the instructions and stacks of a pack et filter . T able 12-2 Packet F ilter Instructions and Stacks — Descriptions and Guidelines Element Descriptions and Guidelines Instructions Each instruction in a packet filter definition must be on a separate line in the packet filter definition file.
12-6 C HAPTER 12: C REATING AND U SING P ACKET F ILTERS Basic Elements of a P acket Filter Before cr eating a packet filter , you must decide which part of the packet you want to filter . Y ou can filter Ethernet packets by the destination address, source address , t ype/length, or some par t of the data.
Creating Packet Filters 12-7 The Ethernet and FDDI packet fields in F igure 12-1 are used as oper ands in the packet filter . The two simplest operands ar e described in T able 12-3. The oper ators that you specify in the packet filter allow the filter to make a logical decision about whether the packet should be for warded or discarded .
12-8 C HAPTER 12: C REATING AND U SING P ACKET F ILTERS Implementing Sequential T ests in a P acket F ilter F ilter language expressions are normally evaluated t o completion — a packet is accepted if the value remaining on the top of the stack is non-zero .
Creating Packet Filters 12-9 The follo wing example shows the use of both accept and reject in a pack et filter . This packet filter was created for a network running both Phase I and Phase II AppleT alk. TM The goal of the filter is to eliminate the AppleT alk traffic.
12-10 C HAPTER 12: C REATING AND U SING P ACKET F ILTERS Run-time storage of packet filters Fo r run-time storage of packet filter programs, each Switch 2200 system provides a maximum of 8192 byt es.
Creating Packet Filters 12-11 4 Apply a logic operation to the values in steps 2 and 3. The operator you use depends on what comparison you want to make. V ariations on these four basic steps of writing packet filters include: ■ Use pushTop for each additional comparison you int end to mak e with the pushF ield value.
12-12 C HAPTER 12: C REATING AND U SING P ACKET F ILTERS Pack et Filter Solution The solution described here is to cr eate a highly sophisticated packet filter that prevents only the broadcast packets from the market data servers from being forwarded onto the segments that are not par t of an active trading floor .
Creating Packet Filters 12-13 The pseudocode translates into the f ollowing packet filter : Name “IP XNS ticker bcast filter” # Assign this filter in the multicast path # of a port only--this is very important # # XNS FILTERING SECTION # pushField.
12-14 C HAPTER 12: C REATING AND U SING P ACKET F ILTERS The rest of this section concentrates on the parts of the filter , showing you how to translate the pseudocode’ s requirements into filter language .
Creating Packet Filters 12-15 4 Enter executable instruction #3: eq # if the two values on the top of the stack are equal, # then return a non-zero value Packet F ilter T wo . T his filter is designed to accept packets within the socket range of 0x76c and 0x898.
12-16 C HAPTER 12: C REATING AND U SING P ACKET F ILTERS Combining a Subset of the F ilters. The next filter accepts IP packets with a socket range of 0x76c (1900) and 0x898 (2200). The filter combines packet filters one and two , modifying them for IP .
Creating Packet Filters 12-17 Combining All the F ilters. T ogether , the four packet filters work to per f orm the solution to the problem: filtering the br oadcast pack ets from the market data ser vers .
12-18 C HAPTER 12: C REATING AND U SING P ACKET F ILTERS The maximum length of a packet filter definition is 4096 bytes . The editor assumes a terminal capability no higher than a glass tty (that is, it does not assume an addressable screen). Y ou can place any ASCII printable character into the editing buffer at the cursor position.
Creating Packet Filters 12-19 T able 12-6 Packet F ilter Editor C ommands Command Keys Description List buffer Ctrl+l Displays each of the lines in the editing buffer and then redisplays the line curr.
12-20 C HAPTER 12: C REATING AND U SING P ACKET F ILTERS Using an External T ext Editor T o use an ASCII-based editor to create a packet filter : 1 Create the definition in a text file. 2 F rom a networked workstation, ftp the file to the Switch 2200 on which you want to load the filter .
Editing, Checking and Saving Packet Filters 12-21 T o edit a pack et filter using the Switch 2200 system line edit or : 1 F rom the top level of the Administration C onsole, enter: bridge packetFilter edit 2 Enter the packet filter id number . Specifying a filter id loads that filter into the edit buffer .
12-22 C HAPTER 12: C REATING AND U SING P ACKET F ILTERS Loading P acket F ilters When you create packet filters using an external text editor , you must load the filters onto the system from the netw ork host on which you created them.
Assigning Packet Filters to Ports 12-23 it meets the forwarding criteria. A packet that does not meet the forwarding criteria defined in the filter is discarded . T o assign a pack et filter: 1 F rom the top level of the Administration C onsole, enter: bridge packetFilter assign 2 Enter the id number of the packet filter to be assigned.
12-24 C HAPTER 12: C REATING AND U SING P ACKET F ILTERS Unassigning P acket Filters from P or ts T o unassign a pack et filter from one or more ports, the packet filter must have been pr eviously assigned to at least one por t.
13 C ONFIGURING A DDRESS AND P ORT G ROUPS TO U SE IN P ACKET F ILTERS This chapter describes how to use address and port groups as filtering criteria in a packet filter , and how to administer address and port groups.
13-2 C HAPTER 13: C ONFIGURING A DDRESS AND P ORT G ROUPS TO U SE IN P ACKET F ILTERS Port group packet filter example In this example, packets are not forwarded to por ts in groups 3 and 8. Name “Discard Groups 3 and 8” pushSPGM # Get source port group mask pushLiteral.
Displaying Groups 13-3 Address group example In this example, three addr ess groups are defined in the system. The first address group has an id of 1 and the name Accounting .
13-4 C HAPTER 13: C ONFIGURING A DDRESS AND P ORT G ROUPS TO U SE IN P ACKET F ILTERS members of the group . The name of the address group in this example is Development , and the group has five members .
Creating New Groups 13-5 Enter the ports in this syntax: < Ethernet | E | FDDI | F > [port] < port number > As you enter each address or port, the system attempts to add it to the group.
13-6 C HAPTER 13: C ONFIGURING A DDRESS AND P ORT G ROUPS TO U SE IN P ACKET F ILTERS Port group example In this example , a new por t group is cr eated and loaded on the system. The bit in the por t gr oup mask for the group is 12 and the name of the group is Educ ation .
Adding Addresses and Ports to Groups 13-7 Adding Addr esses and P or ts to Groups When adding addresses or ports to an existing group, y ou can either enter the addresses or ports at the prompts or impor t them fr om a file. At least one address group or port group must exist before y ou can add addresses or por ts.
13-8 C HAPTER 13: C ONFIGURING A DDRESS AND P ORT G ROUPS TO U SE IN P ACKET F ILTERS Enter the ports in this syntax: < Ethernet | E | FDDI | F > [port] < port number > As you enter each address or port, the system attempts to add it to the group.
Removing Addresses or Ports from a Group 13-9 Port group example This example shows a port successfully added to the Manufacturing port group . Select port group to be modified [1-4]: 2 Adding ports t.
13-10 C HAPTER 13: C ONFIGURING A DDRESS AND P ORT G ROUPS TO U SE IN P ACKET F ILTERS As you enter addresses and ports, the system attempts to remov e them from the group. If the address or port is not found in the group , a warning message is displayed , as shown here: Warning: Specified address was not a member of the address group.
Loading Groups 13-11 Loading Gr oups There is no explicit menu it em to load address and por t gr oups that are defined in a file on a remote host. Howev er , you can “load ” groups by creating a script on a remote host (which includes your address or por t group) and then running that script.
13-12 C HAPTER 13: C ONFIGURING A DDRESS AND P ORT G ROUPS TO U SE IN P ACKET F ILTERS.
V Appendix A Packet F ilter Opcodes, Examples, and Sytax Err ors Appendix B T echnical Suppor t A PPENDIXES.
A P ACKET F ILTER O PCODES , E XAMPLES , AND S YNTAX E RRORS This appendix: ■ Describes the specific opcodes you can use when creating a packet filter ■ Pr ovides numerous examples of commonly u.
A-2 A PPENDIX A: P ACKET F ILTER O PCODES , E XAMPLES , AND S YNTAX E RRORS pushField.size <offset> Description : Pushes a field from the target packet onto the stack. Packet data starting at <offset> is copied onto the stack. The most significant byte of the field is the byte at the specified offset.
Opcodes A-3 pushTop Description: Pushes the current top of the stack onto the stack (that is, it reads the top of the stack and pushes the value onto the stack).
A-4 A PPENDIX A: P ACKET F ILTER O PCODES , E XAMPLES , AND S YNTAX E RRORS pushSPGM Description: Pushes the source port group mask (SPGM) onto the top of the stack. The SPGM is a bitmap representing the groups to which the source port of a packet belongs.
Opcodes A-5 ne (not equal) Description: Pops two values from the stack and compares them. If they are not equal, a byte containing the value non-zero is pushed onto the stack; otherwise, a byte containing 0 is pushed. The size of the operands is determined by the contents of the stack.
A-6 A PPENDIX A: P ACKET F ILTER O PCODES , E XAMPLES , AND S YNTAX E RRORS gt (greater than) Description: Pops two values from the stack and performs an unsigned comparison. If the first is greater than the second, a byte containing the value non-zero is pushed onto the stack; otherwise, a byte containing 0 is pushed.
Opcodes A-7 or (bit-wise OR) Description: Pops two values from the stack and pushes the bit-wise OR of these values back onto the stack. The size of the operands and the result are determined by the contents of the stack.
A-8 A PPENDIX A: P ACKET F ILTER O PCODES , E XAMPLES , AND S YNTAX E RRORS reject Description: Conditionally rejects the packet being examined. A byte is popped from the stack. If it is non-zero, the packet is rejected and evaluation of the filter ends immediately; otherwise, filter evaluation continues with the next instruction.
Packet Filter Examples A-9 P acket Filter Examples The follo wing examples of using the pack et filter language start with basic packet filter concepts. Destination Addr ess Filter This filter operates on the destination addr ess field of a frame.
A-10 A PPENDIX A: P ACKET F ILTER O PCODES , E XAMPLES , AND S YNTAX E RRORS T ype Filter This filter operates on the type field of a frame. It allows packets to be forwarded that are IP frames. T o customize this filter to another type value , change the literal value loaded in the pushLiteral.
Packet Filter Examples A-11 Source A ddress and T ype Filter This filter operates on the sour ce address and type fields of a frame. I t allows XNS packets to be forwarded that are from stations with an OUI of 08-00-02. T o customize this filter to another OUI value , change the literal value loaded in the last pushLiteral.
A-12 A PPENDIX A: P ACKET F ILTER O PCODES , E XAMPLES , AND S YNTAX E RRORS Addr ess Group F ilter This filter accepts only frames whose source and destination address are in the same group .
Common Syntax Errors A-13 C ommon Syntax Errors When a packet filter definition is loaded, the definition is checked for syntax errors. The syntax errors and their causes are listed in T able A-1.
A-14 A PPENDIX A: P ACKET F ILTER O PCODES , E XAMPLES , AND S YNTAX E RRORS Invalid characters in number The number specified as an offset or literal is improperly formatted. Possible causes are 1) lack of white space setting off the number, and 2) invalid characters in the number.
B T ECHNICAL S UPPORT 3Com pro vides easy access to technical suppor t inf ormation through a variety of ser vices. This appendix describes these services.
B-2 A PPENDIX B: T ECHNICAL S UPPORT Acc ess by ISDN ISDN users can dial in to 3ComBBS using a digital modem f or fast access up to 56 Kbps. T o access 3ComBBS using ISDN, dial the follo wing number :.
Support from Your Network Supplier B-3 3ComF ac ts SM Automated F ax Ser vice 3Com C orporation’ s interactive fax ser vice, 3C omF acts, provides data sheets, technical articles, diagrams, and troubleshooting instructions on 3Com products 24 hours a day , seven days a week.
B-4 A PPENDIX B: T ECHNICAL S UPPORT Suppor t from 3C om If you are unable to receive support from your network supplier , technical suppor t contracts are available fr om 3Com. In the U.S. and Canada, call (800) 876-3266 for customer ser vice. If you are outside the U.
I NDEX Numerics 3Com Bulletin Board Service (3ComBBS) B-1 3Com sales offices B-4 3ComF acts B-3 3ComF orum B-2 A abort at prompts 2-9 enabling CTL+C 2-11 accept opcode 12-8, A-7 access levels 2-1 add.
2 I NDEX baud rate console serial port 3-2 bell, warning 4-1 blocking state 11-5 bridge See also packet filter address threshold, setting 10-6 aging time, setting 10-6 designated 11-3 IP fragmentatio.
I NDEX 3 portState 7-8 station MAC addresses 11-11 Ethernet address and restoring NV data 6-3 for the monitored port 9-5 Ethernet port analyzer attached 9-3 displaying information 7-1 label 7-4 labeli.
4 I NDEX Internet Contr ol Message Protocol. See ICMP IP address translation 3-11 ARP cache 3-11 inter face 3-3 management access 3-1 menus 2-6 pinging 3-12 RIP mode 3-12 route table 3-8 routes 3-7 st.
I NDEX 5 multicast frames and pack et filters 12-1 multicast limit configuring 11-7 defined 11-7 N name opcode A-1 naming the Switch 2200 4-3 ne opcode A-5 neighbor notification and LLC Ser vice 8-18 network monitoring.
6 I NDEX path cost defined 11-9 setting 11-9 path. See FDDI path and backplane paths PHY and FDDI ports 8-19 ping IP station 3-12 PMD and FDDI ports 8-19 port See also FDDI por t bridging priorit y 1.
I NDEX 7 S SAGM (source address gr oup mask) 13-1 screen height adjusting 2-10 scripts for the Administration C onsole examples 2-15 running 2-13 serial port (console) for management 3-1 rebooting the.
8 I NDEX Switch 2200 administration over view 1-1 and network monitoring 9-1 bell warning 4-1 documentation 4 fan warning 4-2 naming 4-3 NV data restoration 6-3 ports and IP inter faces 3-6 power supp.
Ein wichtiger Punkt beim Kauf des Geräts 3Com 2200 (oder sogar vor seinem Kauf) ist das durchlesen seiner Bedienungsanleitung. Dies sollten wir wegen ein paar einfacher Gründe machen:
Wenn Sie 3Com 2200 noch nicht gekauft haben, ist jetzt ein guter Moment, um sich mit den grundliegenden Daten des Produkts bekannt zu machen. Schauen Sie zuerst die ersten Seiten der Anleitung durch, die Sie oben finden. Dort finden Sie die wichtigsten technischen Daten für 3Com 2200 - auf diese Weise prüfen Sie, ob das Gerät Ihren Wünschen entspricht. Wenn Sie tiefer in die Benutzeranleitung von 3Com 2200 reinschauen, lernen Sie alle zugänglichen Produktfunktionen kennen, sowie erhalten Informationen über die Nutzung. Die Informationen, die Sie über 3Com 2200 erhalten, werden Ihnen bestimmt bei der Kaufentscheidung helfen.
Wenn Sie aber schon 3Com 2200 besitzen, und noch keine Gelegenheit dazu hatten, die Bedienungsanleitung zu lesen, sollten Sie es aufgrund der oben beschriebenen Gründe machen. Sie erfahren dann, ob Sie die zugänglichen Funktionen richtig genutzt haben, aber auch, ob Sie keine Fehler begangen haben, die den Nutzungszeitraum von 3Com 2200 verkürzen könnten.
Jedoch ist die eine der wichtigsten Rollen, die eine Bedienungsanleitung für den Nutzer spielt, die Hilfe bei der Lösung von Problemen mit 3Com 2200. Sie finden dort fast immer Troubleshooting, also die am häufigsten auftauchenden Störungen und Mängel bei 3Com 2200 gemeinsam mit Hinweisen bezüglich der Arten ihrer Lösung. Sogar wenn es Ihnen nicht gelingen sollte das Problem alleine zu bewältigen, die Anleitung zeigt Ihnen die weitere Vorgehensweise – den Kontakt zur Kundenberatung oder dem naheliegenden Service.
